Sonova – Senior Manufacturing Process Developer – Additive Manufacturing Technologies – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Sun, 06 Apr 2025 00:29:17 GMT

Job description: Who we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.Kitchener, OntarioSenior Manufacturing Process Developer – Additive Manufacturing TechnologiesEvaluate, define, develop, implement, optimize, and sustain manufacturing technologies and processes for custom products and associated products (e.g. cShell, SlimTips, etc.) derived from the technology, platform and product roadmap with focus on Additive Manufacturing. Implementation (incl. required process qualifications) of new or adapted manufacturing processes in production up to and including the first production site. Support the roll-out, transfer and scaling to/at further sites. Support post launch activities. This position is covering following technology and process focus areas: Additive Manufacturing Technologies in the sense of generative build-up processes or methods, including the necessary (process specific) pre- and post-processing (materials, data, parts, subassemblies, equipment, etc) to achieve the properties relevant for the products or the related (manufacturing) process.Responsibilities:Identify, evaluate, define, develop, and deploy optimal manufacturing technologies and processes based on the technology, platform, and product roadmap.Develop, adapt, optimize, implement, and qualify required manufacturing technologies/processes in alignment with product and platform projects.Conduct benchmarking, process optimization, and obsolescence handling for implemented manufacturing technologies.Perform process and failure analyses to ensure continuous improvement.Take proactive ownership of defined technology and process focus areas.Collaborate with internal stakeholders, including R&D, Manufacturing Engineering, and Operations teams, to ensure alignment and standardization.Ensure compliance with relevant policies, guidelines, and safety regulations, including biocompatibility, workplace safety, and environmental considerations.Act as a deputy for the Senior Manager of Additive Manufacturing Technologies.More about you:Engineering degree (Technical College or higher) in Materials Science, Process Engineering, Chemical Engineering, Physics, or Microtechnology.Experience in Additive Manufacturing, technology/process development, and project management.Strong technical knowledge of additive manufacturing and its pre- and post-processing steps.Experience working in a chemistry laboratory with safe handling of potentially hazardous substances.Proficiency in MS Office 365 Suite and STL file handling software (e.g., Magics).Strong analytical skills with the ability to understand and solve complex technical challenges.Self-driven, structured, and precise working style with interdisciplinary thinking.Strong communication skills and ability to work in a collaborative, team-oriented environment.Preferred Qualifications:Additional experience in microelectronic manufacturing.Familiarity with Six Sigma, SPC, and other process control methods.Project management certification or experience.A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157457

Procter & Gamble – Digital Technologies Internship/Co-op Fall 2025 / stage/coop en technologies numériques automne 2025 – Toronto, ON

Company: Procter & Gamble

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Apr 2025 22:00:16 GMT

Job description: , DevOps Manager, Technical Project Manager, Analytics & Insights Manager, Product Manager or Scrum Master. In any position…

The content discusses key roles in the tech industry such as DevOps Manager, Technical Project Manager, Analytics & Insights Manager, Product Manager, and Scrum Master. It highlights the responsibilities and skills required for each position, emphasizing the importance of collaboration, communication, and problem-solving in effectively leading projects and teams.

Marketing Lead – LOD Technologies Inc. – Vancouver, BC

Company: LOD Technologies Inc.

Location: Vancouver, BC

Expected salary: $75000 – 95000 per year

Job date: Mon, 17 Mar 2025 23:19:37 GMT

Job description: LōD Technologies is looking for a Marketing Lead to take charge of marketing for our enterprise solutions and energy… efforts Build and manage marketing infrastructure — including website, CRM, and reporting tools Work directly with sales…

Raytheon Technologies – Internship – Human Resources Business Partner – Mississauga – Mississauga, ON

Company: Raytheon Technologies

Location: Mississauga, ON

Expected salary:

Job date: Thu, 03 Apr 2025 23:33:40 GMT

Job description: Date Posted: 2025-03-24Country: CanadaLocation: LOC13055 1801Courtney Park Drive,Mississauga,Ontario,L5T 1J3,CanadaPosition Role Type: UnspecifiedPlease note this is a 12-month internship, with considerations for an 8-month term based on student availability.This role will be an on-site role based in Mississauga.Who we are:At Pratt & Whitney, we believe that powered flight has transformed and will continue to transform the world. That’s why we work with an explorer’s heart and a perfectionist’s grit to design, build, and service world’s most advanced aircraft engines. We do this across a diverse portfolio including Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation and as a way of turning possibilities into realities for our customers. This is how we at Pratt & Whitney approach our work, and this is why we are inspired to go beyond.Whether you are currently pursuing a college diploma, a bachelor’s or master’s degree, we can help you harness your potential, advance your skills and make the impossible a reality. If you are currently enrolled in a Canadian university, now is the moment to start a career path that can drive impact and innovation for generations to come.At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?Internship dates: September 2nd to August 28th, 2026 (if 12 months)Location: 1801 Courtney Park Drive East, Mississauga, ON, L5T 1J3Check out our YouTube channel:Our website:Our expectations:The Human Resources Intern is responsible for supporting the HR team in all areas of functional Human Resources including talent development, compensation, succession planning, employee relations, recruitment & selection, and training programs just to name a few. The Human Resources Intern will assume responsibility with the HR team on several components of both project based and daily tasks. The Human Resources Intern will contribute to a large team of Human Resources professionals spread across Ontario, Quebec and Poland.We are looking for an individual with a keen interest in HR. If you are a professional who is able to work in both a strong team environment and independently, with a desire to learn, develop and apply new skills, you will be a great fit for our team.This is a unique and exciting internship as the HR intern is actively involved in applying strategy to various HR projects, tasks, and mandates. This role is not intended to be an administrative function. Instead, this role will develop and enhance your existing HR skills and evolve you as a strategic HR partner who is coached and mentored by an entire HR team.What your day to day will look like:Support HR Business Partners on successful execution of Human Resources annual activities including succession planning and talent reviews, merit & general wage increases, manpower (employee headcount) and resource planning, talent development including early talent identification and identifying gaps in leadership development.Support HR Business Partners on topics concerning employee relations initiatives including investigations, employee engagement, and employee communication.First point of contact for employee and management questions, resolving where appropriate, or escalating questions to team members as necessary.Act as resource for all level of employees (management, salaried, and hourly) by responding to recruitment, benefits administration and HR policies and procedures.General HR requests, including processing and interpreting data and trend reports, maintaining employee records, communicating employee policies, procedures and processes.Participate in recruitment and hiring process including conducting new employee orientation and administration including partnering with other key presenters.Lead and organize internal coop networking program which provides a platform to integrate students with the organization to understand how various departments function.Work with the team in order to continuously improve our HR processes, such as Succession Planning, Recruitment, and Annual Compensation Planning.Assist in developing appropriate training plans, including training delivery for new HR colleagues.What you need to be successful:Must haves:Eligible to legally work in CanadaPursuing a postsecondary or university education in Human Resources, and/or, all Human Resources related fields.Currently enrolled in a Canadian university or college throughout your internship (must be an active student).Assets:Ability to maintain a high degree of professionalism, maturity and confidentiality when handling employee related concerns and informationFunctional computer skills in MS office: Excel/PowerPoint/Word/Outlook. Common uses for Excel will include using V-Look up’s, conditional formatting and analyzing data. Training will be provided in these areas.Ability to communicate with all levels of professionals from entry level to management.Adaptability including time management of multiple tasks with varying degrees of importance and deadlines.Effective oral and written communication.Forward thinking with an ability to work independently with minimal supervision as a resilient and proactive team player.Third – fourth year student.Training will be provided on the organization’s Human Resources Information Systems.Work EnvironmentWhat my role type is:On-site – five days per week.RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.Privacy Policy and Terms:Click on this to read the Policy and Terms

Project Coordinator – I – Paladin Technologies – Vancouver, BC

Company: Paladin Technologies

Location: Vancouver, BC

Job description: Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage… smaller projects at the discretion of the Manager. Ideal candidates bring prior experience as a Project Coordinator…
The content discusses the role of a Project Manager in delivering high-quality project results efficiently. They may also be asked to lead and manage smaller projects. Ideal candidates for this role have prior experience as a Project Coordinator.
Customer Service Representative

Job Description

We are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers and assisting with inquiries and concerns.

Responsibilities:
– Answering incoming calls and emails from customers
– Providing accurate information and resolving customer inquiries
– Processing orders and providing order status updates
– Handling customer complaints and escalating issues as needed
– Maintaining customer records and updating information in the system

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Strong communication and problem-solving skills
– Ability to multi-task and prioritize tasks
– Proficiency in Microsoft Office applications

If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team!

Expected salary: $52000 – 77000 per year

Job date: Wed, 02 Apr 2025 04:59:18 GMT

GIRO – Director Information Systems and Technologies – Montreal, QC – Rosemont, ON

Company: GIRO

Location: Montreal, QC – Rosemont, ON

Expected salary:

Job date: Wed, 02 Apr 2025 06:25:52 GMT

Job description: A world leader in its field, GIRO is a software development company specializing in optimization. We leverage our collective intelligence to impact people’s lives by improving the efficiency of urban mobility. Our innovative software solutions and expert services in the fields of public transportation and postal operations are recognized around the world.Working at GIRO means joining a Montreal-based force that stands out internationally for the quality and efficiency of its solutions.Working at GIRO means having a role in the management and optimization of public transportation and postal companies in the world’s largest cities.Looking for a new challenge? Want to develop in a healthy, stimulating and highly collaborative environment?Come and lead the way forward.Description du posteLe Directeur des systèmes et technologies de l’information joue un rôle clé dans la gestion des infrastructures TI et des systèmes d’information. Il assure la saine gestion des ressources matérielles et humaines tout en assurant un rôle de vigie sur la cohérence de l’environnement numérique afin d’en garantir la pérennité. Il s’assure de la bonne gestion des opérations quotidiennes, de la cohérence entre les différentes plateformes, des projets liés à la feuille de route technologique et de l’alignement avec les objectifs stratégiques de l’entreprise.ResponsabilitésInfrastructure et opérations TI :Optimisation des infrastructures : Gérer, orienter et optimiser l’implantation et l’évolution des infrastructures TI, pour assurer leur cohérence et leur intégration dans l’architecture technologique de l’entreprise.Pérennité de l’environnement numérique : Assurer une vue systémique de l’environnement numérique, veillant à la cohérence et à l’optimisation des différentes plateformes afin de maintenir un écosystème TI robuste, évolutif et intégré.Gestion des plateformes corporatives : Superviser l’équipe des systèmes d’information en charge des applications stratégiques telles que le CRM, les systèmes financiers et autres outils critiques pour l’entreprise. S’assurer de la continuité de ces systèmes tout en gérant leur évolution pour répondre aux besoins opérationnels.Sécurité et conformité : Collaborer avec les équipes de sécurité corporative et de sécurité opérationnelle pour garantir la sécurité des données dans l’ensemble des systèmes et infrastructures, et s’assurer de la conformité aux normes de sécurité et aux meilleures pratiques.Infonuagique et IaC : Assurer la transition vers des solutions infonuagiques et l’infrastructure en tant que code (IaC), en optimisant la gestion et la maintenance des systèmes d’information.Prévoir, allouer et gérer le budget technologique pour optimiser les dépenses.Analyser les coûts et rechercher des solutions pour réduire les dépenses sans compromettre la performance.Gestion des systèmes d’information et des plateformes corporatives :Surveillance et optimisation des plateformes : Superviser la gestion quotidienne des plateformes corporatives, telles que le CRM et les systèmes financiers, et s’assurer qu’elles sont performantes, intégrées et évolutives.Cohérence et intégration des systèmes : Garantir la cohérence de l’environnement numérique, en veillant à ce que les différentes solutions logicielles et plateformes communiquent de manière fluide et optimisée.Gestion des changements : Piloter les évolutions technologiques et les mises à jour des systèmes d’information, en s’assurant de minimiser les impacts sur les opérations et d’optimiser l’utilisation des ressources disponibles.Alignement stratégique : Sous la responsabilité de la direction principale, veiller à ce que les évolutions des systèmes d’information soutiennent les objectifs stratégiques de l’entreprise, tout en s’alignant sur la vision à long terme des besoins technologiquesDirection d’équipe :Encadrement et développement : Superviser et accompagner les équipes TI et SI, en favorisant leur développement et en s’assurant qu’elles disposent des compétences nécessaires pour gérer les plateformes et infrastructures critiques.Coordination et organisation : Assurer une répartition efficace des tâches au sein des équipes et veiller à la coordination des projets entre les départements TI et SI.Performance et pérennité : Participer à l’évaluation des performances de l’équipe, en mettant en place des indicateurs de performance pour assurer l’efficacité et la pérennité de l’environnement numérique et des systèmes d’information.QualificationsDiplôme universitaire en informatique ou dans un domaine connexe.Minimum de 8 ans d’expérience dans un rôle similaire, incluant la direction d’équipes et de projets TI et SI.Expérience dans la gestion de plateformes corporatives telles que CRM, ERP et autres.Expérience démontrée dans la gestion de services informatiques (ITSM, ITIL)Connaissance des méthodologies Agile (SCRUM/Kanban) est un atout.Expérience démontrée dans l’optimisation des environnements numériques et la gestion d’infrastructures complexes.Aptitude à gérer les relations avec les fournisseurs et les parties prenantes internes.Solides compétences en leadership, en gestion de projets et en gestion du changement.Bilinguisme (français et anglais) (interactions régulières avec des fournisseurs ainsi qu’une clientèle interne et/ou externe anglophone).Additional InformationAt GIRO, we welcome you to a highly collaborative environment where every effort will be made to promote your success during your integration period. You will quickly discover that the well-being and fulfillment of our employees are important to us. That is why we offer a range of benefits, including:Flexible working hours, including remote working options to promote a better work-life balance.Regular team recognition and team-building activities such as lunches, happy hours, dinner quizzes, office sports activities, family activities, sports challenges, etc.Advantageous transportation policy that may include reimbursement of the OPUS card.Free drinks (hot chocolate, coffee, tea, herbal tea, etc.) and fruit available at the office.Group RRSP + employer contribution of up to 5%*Group insurance customized to your needs.*An employee assistance program, telemedicine and mental health support.*Applicable only to permanent employeesIf you would like to know more, please send us your application and get in touch directly with our talent acquisition team! We look forward to meeting you!In accordance with the normative and regulatory requirements to which GIRO subscribes, all positions, whether permanent, fixed-term or internship, must undergo a criminal background check. Positions involving access to financial data must undergo a credit check. Checks are carried out according to GIRO’s established procedures.Conditions of employment: Candidates must have the right to work in the chosen country at the time a job is offered to them. It is the sole responsibility of the candidates applying for a job to obtain work permits, visas or any other authorizations required for the position.The masculine pronoun is used solely to lighten the text.

Amazon – Amazon Robotics – Applied Scientist I Intern / Co-op – 2025, Scanless Technologies – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Apr 2025 07:38:28 GMT

Job description: DESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking Applied Science Interns and Co-ops with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects within robotics. Examples of projects include allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, identifying objects and damage, and learning how to grasp all the products Amazon sells.As an Applied Science Intern/Co-op at Amazon Robotics, you will be working on one or more of our robotic technologies such as autonomous mobile robots, robot manipulators, and computer vision identification technologies. The intern/co-op project(s) and the internship/co-op location are determined by the team the student will be working on.Please note that by applying to this role you would be considered for Applied Scientist summer intern, spring co-op, and fall co-op roles on various Amazon Robotics teams. These teams work on robotics research within areas such as computer vision, machine learning, robotic manipulation, navigation, path planning, perception, optimization and more.Learn more about Amazon Robotics: https://amazon.jobs/en/teams/amazon-roboticsBASIC QUALIFICATIONS– Currently enrolled in a Master’s or PhD program in Computer Science, Robotics, Engineering, Machine Learning, Operations Research, Mathematics, or a related quantitative field
– Degree program must be based in Canada with an expected graduation of December 2025 or later
– Must be eligible for and available for full-time (40 hours per week) internship in person based out of the assigned office location for the whole duration of the internship/co-op
– Relevant academic research or industry experience within Robotics, Computer Vision, Machine Learning, Optimization, Manipulation, Perception, Motion Planning and Controls, Movement, Autonomous Navigation, Path Planning, or related
– Experience programming in Java, C++, Python, or relatedPREFERRED QUALIFICATIONS– Publication(s) at top-tier peer-reviewed conferences or journals
– Ability to develop system prototypes
– Demonstrated ability to work on collaborative and cross-functional teams
– Drive to see a project through from research concept to working prototype
– Strong algorithm development experience
– A working knowledge of analysis of algorithms and computational complexity
– Familiarity with state-of-the-art algorithms in field of expertise
– Excellent creative problem-solving skills
– Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiencesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Mircom Technologies – Applications Support Specialist-Internship – Vaughan, ON

Company: Mircom Technologies

Location: Vaughan, ON

Expected salary:

Job date: Tue, 01 Apr 2025 22:35:04 GMT

Job description: Application Support Specialist, Fire Team InternshipFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.Summary:As an Applications Support Specialist intern, you will be responsible for providing expert technical support to customers, ensuring that Mircom’s fire alarm systems are installed and functioning properly. This This 4-month internship, starting in May and ending in August, involves troubleshooting complex issues both remotely and on-site, assisting with system implementation, programming, and providing ongoing support to resolve customer concerns. You will collaborate closely with sales, engineering, and other teams to ensure customer satisfaction by delivering timely solutions and addressing any technical challenges. Your work will be key in ensuring smooth system operations and maintaining the reliability of Mircom’s fire alarm systems.Responsibilities:

  • Provide technical support, troubleshoot issues remotely and on-site, and assist customers with system implementation and programming.
  • Work directly with customers to resolve issues quickly and effectively, ensuring minimal downtime and maximum system performance.
  • Collaborate with sales teams on large-scale projects to evaluate customer needs and offer technical expertise.
  • Assist customers with troubleshooting system errors, performing diagnostics, and providing step-by-step guidance for problem resolution.
  • Maintain expertise in Mircom products, fire alarm systems, and industry standards while ensuring compliance.
  • Act as a liaison between field teams, engineering, sales, and product development to streamline communication and execution.
  • Conduct product training sessions for customers and technicians to improve their understanding of system setup and operation.
  • Document technical issues, solutions, and best practices for knowledge sharing.
  • Participate in ongoing technical and industry-related training to stay updated on new developments and best practices in fire alarm technology.

Requirements and Skills:

  • Post-secondary education, currently in electronics, fire alarm technology, or a related field.
  • Proficiency in reading engineered drawings, schematics, installation manuals, and specifications.
  • Strong problem-solving skills and the ability to identify and resolve complex technical issues.
  • Experience with MS Office (Word, Excel, PowerPoint, Outlook) and Adobe products.
  • Strong organizational, project management, and multitasking abilities.
  • Excellent communication skills, both written and verbal, with the ability to work directly with customers to resolve technical issues.
  • Ability to work independently and collaborate with cross-functional teams.
  • Valid driver’s license (G License preferred).

What Mircom Offers:

  • A great working environment
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Mircom Technologies – Applications Support Specialist-Internship – Vaughan, ON

Company: Mircom Technologies

Location: Vaughan, ON

Expected salary:

Job date: Tue, 01 Apr 2025 22:59:15 GMT

Job description: Application Support Specialist, Fire Team InternshipFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.Summary:As an Applications Support Specialist intern, you will be responsible for providing expert technical support to customers, ensuring that Mircom’s fire alarm systems are installed and functioning properly. This This 4-month internship, starting in May and ending in August, involves troubleshooting complex issues both remotely and on-site, assisting with system implementation, programming, and providing ongoing support to resolve customer concerns. You will collaborate closely with sales, engineering, and other teams to ensure customer satisfaction by delivering timely solutions and addressing any technical challenges. Your work will be key in ensuring smooth system operations and maintaining the reliability of Mircom’s fire alarm systems.Responsibilities:

  • Provide technical support, troubleshoot issues remotely and on-site, and assist customers with system implementation and programming.
  • Work directly with customers to resolve issues quickly and effectively, ensuring minimal downtime and maximum system performance.
  • Collaborate with sales teams on large-scale projects to evaluate customer needs and offer technical expertise.
  • Assist customers with troubleshooting system errors, performing diagnostics, and providing step-by-step guidance for problem resolution.
  • Maintain expertise in Mircom products, fire alarm systems, and industry standards while ensuring compliance.
  • Act as a liaison between field teams, engineering, sales, and product development to streamline communication and execution.
  • Conduct product training sessions for customers and technicians to improve their understanding of system setup and operation.
  • Document technical issues, solutions, and best practices for knowledge sharing.
  • Participate in ongoing technical and industry-related training to stay updated on new developments and best practices in fire alarm technology.

Requirements and Skills:

  • Post-secondary education, currently in electronics, fire alarm technology, or a related field.
  • Proficiency in reading engineered drawings, schematics, installation manuals, and specifications.
  • Strong problem-solving skills and the ability to identify and resolve complex technical issues.
  • Experience with MS Office (Word, Excel, PowerPoint, Outlook) and Adobe products.
  • Strong organizational, project management, and multitasking abilities.
  • Excellent communication skills, both written and verbal, with the ability to work directly with customers to resolve technical issues.
  • Ability to work independently and collaborate with cross-functional teams.
  • Valid driver’s license (G License preferred).

What Mircom Offers:

  • A great working environment
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.