Salesforce – Engagement Delivery Director/Senior Director – Telco, Media, High Tech (Canada) – Toronto, ON

Company: Salesforce

Location: Toronto, ON

Expected salary:

Job date: Fri, 10 Jan 2025 04:52:12 GMT

Job description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Customer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.About SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Role DescriptionThe Senior Director, Engagement Delivery (Program Management) role is a seasoned program management executive. They lead a team of Program/Project managers tasked with delivery for our most complex, enterprise-level customers. They may also lead a team of managers with direct reports. They are forward-thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest-quality customer-facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes.The Senior Director, Engagement Delivery collaborates with other leaders to ensure consistent delivery best practices and influences the overall global engagement and delivery approach. They are responsible for meeting and exceeding business targets and providing leadership with accurate forecasts and metrics. They contribute to thought leadership and lead efforts to drive positive change, organizational initiatives, and V2MOM methods forward with executive-level engagement. They take ownership and personal responsibility for implementing change despite opposition or barriers and confidently make decisions in conditions of uncertainty. They also partner with their respective Communities, leadership, and other stakeholders to create and refine delivery tools and processes. They are strong mentors who lead by example and embody the Salesforce values.Senior Director, Engagement Delivery (Program Management), various openings to join a diverse team for the following industry verticals:Commercial and Enterprise (Manufacturing, Auto, Energy, Travel, Transportation, Hospitality, and Business Services)Communications, Media, and TechnologyFinancial Services including the Insurance industryHealthcare and Life SciencesRetail Consumer GoodsPublic Sector, Non-profit, and EducationYour ImpactLead programs by achieving alignment on program scope, and release planning, as well as aligning one or more teams on vision, and business goals, creating the program structure, and securing cross-functional alignment.Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.Drive stakeholder meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.Develop strong partnerships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc. (cross-functional – Product Owners, Scrum Masters, TechOps, Release Eng, Capacity, Functional Managers, Release Management).Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).Manage “program/feature” dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.Anticipate and remove obstacles with a sense of urgency that slow down or prevent teams from delivering on project goals.Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and escalations).Create a collaborative environment that fosters creativity, innovation, and learning.Operate as a catalyst within the organization to advance our Product & Technology strategy globally and drive stakeholders across client organizations through change.Minimum Requirements15 + years of experience (with 5+ years leading multiple work streams) in a program management role leading enterprise-scale CRM projects10+ years experience with management consulting or consulting servicesSFDC experience is not required but parallel implementation experience is requiredDemonstrated project leadership skills with direct responsibility for running project teams, budgeting, and scheduling against a customer or vendor contractLead internal and external project customers; confirmed negotiation, conflict management, issues, executive communication, and leadership skillsOutstanding and effective interpersonal skills; along with good executive presence. Verbal and written; ability to work with remote teams during non-traditional business hoursAbility to lead enterprise-wide engagements, facilitate meetings with client executives, mentor teams of senior team members, and proactively run project risk ability to weigh business and technical requirements to identify dependencies, produce project plans and estimatesAbility to work effectively in a fast-paced, high-energy, team-oriented environmentAbility to multi-task and perform effectively.Bachelor’s degree in Business Administration and/or Information Technology or equivalent experienceAgile SCRUM Master CertificationPMP CertificationCertifications (Admin, Sales, Service, Marketing, etc.) preferredPreferred QualificationsBring strategic and tactical enterprise software project delivery experience to Salesforce clientsProvide senior-level consulting and counsel to client business and technology executives as a trusted advisorBuild strong executive-client relationships to enable them to persuade and influence the direction of the delivery and resolve key issues; manage client escalations and resolve through experience and relationship/trust-buildingAlign multi-cloud delivery best practices, resourcing, team structure, knowledge, and assetsOversight and mentorship of project leadership and practitionersSupport Delivery Assurance and the dissemination of Salesforce’s delivery standards and practices across programsProvide feedback, coaching, and training recommendations for Project Managers; ensure consistent delivery methodologies across the programDefine and manage program governance (controls)Allocate and track the budget and resources across the programAlign the organization or strategic direction that impacts the individual components and the overall program goals and objectivesCreate and lead project plans; monitor and review project progress and timelines; adjust schedules and plans as needed, and identify and resolve issues to ensure project success.Ensure on-time and on-budget delivery of large-scale programs while also ensuring that program gates and governance are properly adhered to during the execution of the project.Track utilization of project resources against the prioritization and budget. This includes on-time entry and approvals for project timesheets.Run routine execution of project implementations. Assist with the planning, tracking, documentation, and status updates for the project.Lead scope changes and ensures the project is delivered on time and within budgetAble to run enterprise-level programs consisting of 50+ person teams with multiple delivery workstreams (3+) and complex integrations requiring multi-functional collaboration and managementExercise solid program leadership skills combined with a good eye for business and in-depth analytical skills.Identify opportunities to demonstrate all Salesforce technologies.Participate in end-to-end implementation planning including program management, issue management, communication, and organizational change.Leverage business knowledge and expertise to drive business process improvements.Have difficult conversations regarding budget, resources, and timeline and formally collect and communicate outcomes of those meetings.Accountable for all project deliverables, reviewing those results prepared by the team prior to submission to the clientIdentify, manage and mitigate program riskPossible travel of about 25%, but exact travel requirements will vary based on customer.NOTE: By applying to the Engagement Delivery Senior Director posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.BENEFITS & PERKSComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training withExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityFor more details, visitIn school, or graduated within the past 12 months? Please visit for opportunities.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .Salesforce welcomes all.

Sr Telco Sales Leader – Amazon – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 04:25:12 GMT

Job description: DESCRIPTIONAt AWS, we are seeking a sales leader to lead the Canadian Telecommunications sales team supporting tier 1 North American communication service providers. In this role, you will lead the local sales teams working directly with our most strategic customer accounts in Canada. This role involves seasoned and senior sales management responsibilities inclusive of team recruitment/development/coaching, setting/achieving sales goals and quotas, and developing/delivering account level strategy.Have you led technical sales teams and driven successful telecom cloud IT/network/go-to-market transformation programs? As a leader, you will work directly with the sales teams and Canadian telco customers to guide their cloud journey with AWS from core IT migrations/modernizations, to driving cloud-native network structures, and joint-go-to-market initiatives that drive top-line revenue. Your responsibilities will include internal and external aspects. Internally, you will lead the sales teams in developing sales strategy, managing forecast and pipeline revenue, measuring and influencing team performance, and managing budget/resources. Externally, you will lead through building and managing senior customer relationships acting as an escalation point and decision-maker, and guiding the sales team and customers through opportunity inception to deal closure. The ideal candidate will possess a sales management background with a level of technical knowledge and existing enterprise relationships that enable them to drive engagements at all levels of the customer org, including at the CXO level. They/he/she should also be prepared to deliver directly alongside their team taking accountability and ownership vs. exclusively through delegation, and to consistently deliver on leadership requests and quarterly revenue targets.We seek a passionate sales leader with a multi-disciplinary background spanning telecom technology inclusive of traditional IT, networks, joint-go-to-market opportunities, and cloud architecture – someone able to lead a sales team and tie together the overarching business strategy for our telco customers.The ideal candidate will have:
– Proficiency in cloud technology sales/transformation
– Experience managing sales teams, sales revenue forecasts/pipelines, and use of salesforce CRM
– Experience selling to the top 3 largest telecommunications enterprises in Canada with an understanding of telco business challenges, revenue models, and cloud economic impacts
– Ability to articulate cloud concepts to C-level stakeholders
– Proven track record achieving sales quotas and closing technology deals upwards of $100M USD
– Skill in problem solving, written and verbal communications, and analytics
– Skill in unifying cross-functional teams to deliver complex technology initiatives, including managing all internal stakeholders relevant to sales motions (e.g., Operations, Legal, Marketing, technical product/service teams, Finance, etc.)
– Experience building and maintaining industry relationshipsThis is a unique opportunity to play a principal role in reshaping telco technology in the cloud era.Key job responsibilities
– Manage multiple sales teams
– Work, as a representative of the sales teams and of the customers, cross-functionally across organizations within AWS and Amazon to deliver value
– Lead by example and provide org-wide contributions as a member of a broader sales leadership team, representing a set of strategic accounts
– Own regular updates to leadership around revenue performance and customer opportunity strategy
– Drive revenue and market share in a defined territory or industry vertical
– Meet or exceed quarterly revenue targets
– Develop and execute against comprehensive account/territory plans
– Create & articulate compelling value propositions around AWS services
– Lead the sales team to accelerate customer adoption
– Maintain and manage a robust sales pipeline for multiple customer accounts
– Work with partners to extend reach & drive adoption
– Develop long-term strategic relationships with key accounts
– Ensure customer satisfaction
– Expect moderate travelAbout the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS– 10+ years of technology related sales, business development or equivalent experience
– Bachelor’s degree or equivalent
– Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
– Experience selling to the top 3 telecommunications service providers in CanadaPREFERRED QUALIFICATIONS– Experience selling cloud solutions at a software company or equivalent
– Experience collaborating with technology systems integrators (SIs)
– Experience selling joint innovation across diverse spheres of business (technology resale, media, sports, devices technology)
– Experience with AWS and technology as a service (IaaS, SaaS, PaaS)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS is seeking a sales leader to manage the Canadian Telecommunications sales team, supporting tier 1 North American communication service providers. The role involves leading sales teams, developing sales strategy, and managing customer relationships. The ideal candidate will have experience in cloud technology sales, managing sales teams, selling to telecommunications enterprises, and achieving sales quotas. The role also involves collaborating with internal and external stakeholders to drive revenue and market share. AWS is committed to a diverse and inclusive workplace culture.

Telco Solutions Sales Consultant – Remote Toronto

Job title: Telco Solutions Sales Consultant – Remote Toronto

Company: Dell

Job description: in Channel/Telecom Experience with Sales, Pre-Sales, Marketing and Finance Working with sales teams and having…” Here’s our story; now tell us yours Dell Technologies helps organizations and individuals build a brighter digital…

Expected salary:

Location: Toronto, ON

Job date: Sun, 30 Oct 2022 06:43:39 GMT

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