Manager-Client Service Management (Pharmacy Management Solution) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Wed, 18 Jun 2025 22:23:21 GMT

Job description: DescriptionAs the Manager – Client Service Management you are responsible for leading a team of business analysts and technical analysts to achieve a high level of performance and delivering operational excellence and support for major, complex clients utilizing TELUS’ Pharmacy Management Solutions (primarily Kroll).In this fast paced role, this individual will be responsible for capacity planning, risk management, and management of interdependencies and key processes like problem management and change management. You will have an opportunity to work on highly visible programs interacting with stakeholders from every level and area of TELUS and day to day interaction with our customers.Responsibilities

  • Manage client satisfaction and likelihood to recommend targets. Ensure that service level agreements and key performance indicators as contracted are met or exceeded
  • Regularly interface with clients at mid management and executive levels as part of the overall governance process
  • Maintain a positive client relationship while dealing with critical issues which have a direct operational, financial or reputational impact on our client’s business
  • Accountable for employee development, mentoring, Performance Management, and Career development. Provide day to day coaching, direction and leadership including real time capacity management, escalation resolution and response
  • Implement and track appropriate performance objectives and measures to support team member and customer satisfaction while maintaining operational excellence and cost effectiveness
  • Ensure high employee satisfaction levels in participation, engagement, and recognition as measured in pulsecheck and Officevibe surveys
  • Participate as a subject matter expert and a key implementation role for those client service initiatives that impact the client service management function. Serve as the primary change manager for new processes, roles and product releases for business operations including creation of required documentation and training front line team members, identifying impacts to the business, creating and executing mitigation strategies and appropriate work force planning
  • Work with internal operations teams to resolve chronic problems that are negatively impacting clients. Proactively engage with customers to identify opportunities for improvement as it relates to business operations
  • Execute program plans (quality, risk, communication, staffing etc) to align the program outcomes with stakeholder expectations and standards, including for product releases and legislative or market changes

QualificationsKnowledge, Skills, Abilities

  • Sound knowledge of the major functions of providing exceptional client care, including, service provisioning, technical support and complaint management
  • Proven capability to work in multi-function teams to resolve problems
  • Strong leadership with effective people management, influencing and communication skills to drive employee engagement and achieve desired results
  • Demonstrated client relationship management combined with client facing skills
  • Strong understanding of the end to end Kroll/pharmacy operational processes of major/large business clients.
  • Ability to take initiative and work with minimal supervision and work collaboratively with both internal and external customers
  • Ability to develop and execute operational readiness plans including risk assessment, mitigation planning, documentation creation and team training as it relates to product releases, and legislative/market changes

Education/Experience

  • 5+ years of experience with Kroll
  • 3+ years of experience in the pharmacy industry (chains, banners, independent associations)
  • 3+ years of experience in management, preferably client service management or business operations management
  • University or other post secondary education, preferably in people management and client-facing roles

As the Manager – Client Service Management you are responsible for leading a team of business analysts and technical analysts to achieve a high level of performance and delivering operational excellence and support for major, complex clients utilizing TELUS’ Pharmacy Management Solutions (primarily Kroll).In this fast paced role, this individual will be responsible for capacity planning, risk management, and management of interdependencies and key processes like problem management and change management. You will have an opportunity to work on highly visible programs interacting with stakeholders from every level and area of TELUS and day to day interaction with our customers.Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Salary Range: $92,000-$138,000Performance Bonus or Sales Incentive Plan: $0Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary: Manager – Client Service Management

Role Overview:
The Manager – Client Service Management is responsible for leading a team of business and technical analysts to deliver operational excellence for TELUS’ Pharmacy Management Solutions, specifically Kroll. This fast-paced position involves capacity planning, risk management, and oversight of processes such as problem and change management.

Key Responsibilities:

  • Ensure client satisfaction and meet/exceed service level agreements and performance indicators.
  • Regularly engage with clients at various management levels to maintain positive relationships, especially during critical issues.
  • Mentor and develop team members, manage performance, and ensure employee satisfaction.
  • Implement performance objectives to enhance team and customer satisfaction.
  • Act as a subject matter expert for client service initiatives and manage changes in processes and products.
  • Collaborate with internal teams to address chronic issues affecting clients.
  • Execute program plans aligning with stakeholders’ expectations and respond to market changes.

Qualifications:

  • 5+ years of experience with Kroll and 3+ years in pharmacy operations or management.
  • Strong understanding of client relationship management and pharmacy operational processes.
  • Proven leadership skills with effective communication and problem-solving abilities.
  • Capacity to work independently and collaboratively.

Education:

  • Relevant university education or post-secondary experience in management or client-facing roles.

Additional Information:

  • Strong English proficiency is required for interactions with clients and internal stakeholders.
  • Competitive salary range of $92,000-$138,000 and additional benefits including vacation, flexible working options, and development opportunities.
  • TELUS is committed to diversity and supports fair employment practices. Vaccination for COVID-19 is required for roles at health centers.

Company Overview:
TELUS Health is a leading IT provider in Canada’s health sector, focused on improving healthcare information systems. The company’s culture emphasizes innovation, teamwork, and community support, aiming to create positive outcomes in a digital health landscape.

Senior Strategy Manager – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Tue, 17 Jun 2025 22:17:10 GMT

Job description: DescriptionWe’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. The Digital Product Strategy & Transformation team builds smart, customer-centric and data-driven experiences for , TELUS.com/business and the My TELUS web and app spanning acquisition as well as cost reduction opportunities.Within the Connectivity, Digital & MarComm organization, the team Digital Product Strategy is responsible for owning, developing and defending TELUS’ 3 digital products- , MyTELUS and MyTELUS app. Our team is a critical contributor to achieving higher product intensity, increased revenue opportunities, improved operational expenses, market differentiation and enabling mobile or app centered customer experiences. Cross functional collaboration is central to the work we do, as our team is responsible for prioritizing and triaging work from Marketing or Products & Services to our Technology development teams. The team includes a passionate group of strategists, product owners, UX and visual designers, content strategists and managers, testers, researchers and other digital experts.Here’s the impact you’ll make and what we’ll accomplish togetherAs Senior Product Manager for the Digital Product Strategy & Transformation team, you will help define best in class experiences for our customers and shape our digital sales and self-serve experience that helps simplify the lives of our customers.You will work closely with leadership on planning and business strategy and look at ways to maximize unit growth and report and share insights on digital performance. You will also drive best-in-class end-to-end digital customer experience and lead large scale, high-visibility projects, collaborating with Marketing, Product, Design, Technology, Design and other stakeholders across the business.We are on a mission to fully optimize our digital sales and self-serve experiences, so you are joining us at an exciting time with phenomenal opportunities to craft our product and customer journeys.Key ResponsibilitiesAs a Senior Product Manager, you will be responsible for leading the product strategy, development, and execution to drive business growth and customer satisfaction:

  • Be responsible for the vision of digital experiences in partnership with stakeholders to achieve the business outcomes of increased Digital sales or self-serve activities
  • Understand customer needs, both existing and potential, and use that knowledge to influence website experiences and features that provide TELUS customers with unparalleled digital experiences
  • Conduct market research and competitive analysis to identify new experiences or capabilities required to maximize digital conversion and define requirements
  • Prioritize the most impactful changes to achieve our Digital performance metrics, effectively facilitating cross functional decision making with our Marketing, Product and Technology teams
  • Define and track key performance metrics to measure product success and inform decision-making
  • Lead the digital product lifecycle from ideation to launch, including planning, development, testing, and post-launch evaluation
  • Responsible for maintaining the digital product roadmap and actively managing the product backlog and prioritize based on feedback and value
  • Create business cases for new opportunities and develop and execute project plans for the launch of new experiences and features
  • Establish relationships and liaise with a diverse group of cross-functional partners within the organization; collaborate on interdependent roadmaps and technology investments to achieve mutual business outcomes
  • Communicate product plans, progress and results to stakeholders at all levels of the organization
  • Accountable for project scope delivered on time and within budget
  • Remove business and roadmap impediments or help facilitate trade-offs once in project delivery

QualificationsYou’re the missing piece of the puzzle

  • Experience in product development (hardware or software) and technical delivery, with 4-7 years of product management/ownership of customer facing products/applications
  • Strategic thinker who has an entrepreneurial spirit and is able to translate the vision into tangible requirements for development
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Highly-organized with a demonstrated ability to manage a high-volume of work
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams
  • An independent thinker and self-starter; able to work effectively within a fast paced and changing environment while taking initiative and being proactive
  • Ability to inter-operate between a technical product team and business strategists
  • Proven track record of successfully launching and managing products throughout their lifecycle, showing ability to launch on time and budget with desired scope

Great-to-haves

  • Strong track record of being able to develop relationships with a multitude of stakeholders/peers
  • 2-4 years of marketing, project management, and/or digital experience
  • Comfortable working in a dynamic, and ambiguous environment with the ability to prioritize work and create clarity
  • Familiarity with agile development methodologies and tools

Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4M
Days volunteered in our communities.70%
Team members that work at home or are mobile.15.2
Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

The Digital Product Strategy & Transformation team at TELUS focuses on enhancing the company’s digital experiences, particularly through its three key products: TELUS.com, My TELUS, and the My TELUS app. This team prioritizes customer-centric, data-driven solutions to boost digital sales, improve efficiency, and differentiate TELUS in the market.

As a Senior Product Manager, you will shape top-notch digital experiences, collaborating with various stakeholders to maximize growth and digital performance. Key responsibilities include leading product strategy, conducting market research, managing the product lifecycle, tracking success metrics, and maintaining the product roadmap.

Qualifications for the role include 4-7 years in product management, strong analytical and communication skills, and experience in agile development. A competitive salary range of $102,000-$154,000 is offered, alongside bonuses and a comprehensive benefits package. The company promotes a diverse and innovative culture that values contributions from its team members.

TELUS emphasizes its commitment to community engagement and accessibility in hiring practices, ensuring equitable opportunities for all applicants.

Senior Technology Specialist – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Job description: transforming how businesses approach technology. This project implementation role offers you the chance to be part of a dynamic… be at the heart of our project implementation operations, ensuring a smooth and efficient implementation. On a typical week…
This project implementation role focuses on transforming business approaches to technology. It involves being central to project operations, ensuring smooth and efficient implementation processes. The position offers a dynamic work environment with varied responsibilities each week.
I can’t access external websites, including the one you provided. However, if you share the details or text from the job description, I can help you summarize it or provide suggestions based on that information!

Expected salary: $74000 – 112000 per year

Job date: Wed, 18 Jun 2025 07:33:28 GMT

Systems Analyst II – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $63000 – 95000 per year

Job date: Sun, 15 Jun 2025 03:10:36 GMT

Job description: DescriptionTemporary (18 months) – RemoteWe are seeking a highly skilled Database Developer with a strong background in data migrations and extensive experience in T-SQL. This role is critical in ensuring the smooth and accurate transition of data across various platforms. The ideal candidate thrives on working with complex data sets and legacy systems, delivering reliable and maintainable migration solutions. You will be part of a future friendly national team, one that lives the TELUS values at its core. You’ll be joining TELUS Health’s Payor and Provider Solutions team to contribute to the growth of our Pharmacy Implementation team. As this is a remote position, you are a highly motivated self-starter. Expertise in Kroll Pharmacy Management System (PMS) would be an asset. You will form partnerships with various stakeholders and members of our team. As such, you must have the ability to quickly develop relationships across the organization, and with clients while contributing to a collaborative work environment and delivering exceptional customer experiences through your problem solving skills. We are a growing team with dynamic strengths who share a real passion for solving complex business problems. We are looking for energetic individuals who are detail oriented, have a positive perspective, and take pride in operational excellence. If you like working on a close team where your knowledge and experience are used and expanded, then read on as this is the job for you!Responsibilities:

  • Design, develop, and implement data migration processes using T-SQL
  • Analyze and understand source and target data systems to map and transform data accurately
  • Create scripts and procedures to ensure data quality, consistency, and integrity during migration
  • Work closely with business analysts and stakeholders to understand data requirements
  • Troubleshoot and resolve data issues, including data anomalies and transformation errors
  • Document migration processes, mappings, and technical specifications

QualificationsRequired Qualifications:

  • 5+ years of professional experience in T-SQL development
  • Proven track record in data migration projects
  • Strong understanding of relational databases and data modeling
  • Experience with performance tuning and troubleshooting large data sets
  • Excellent problem-solving and communication skills

Great to Have:

  • Bilingual – (English/French).
  • Experience working with legacy or non-relational data sources such as:
  • Sybase (SQLAnywhere)
  • Paradox
  • Microsoft Access
  • Flat files (e.g., CSV, TXT)
  • C#, VB.NET

Education and Certifications:Post-secondary education in a relevant field such as:

  • Computer Science
  • Information Technology
  • Data Management
  • Software Engineering
  • other related discipline

Preferred Certifications (demonstrating SQL and data expertise):

  • Microsoft Certified: Azure Data Engineer Associate
  • Microsoft Certified: Azure Database Administrator Associate

Why Join Us?

  • Work on impactful projects involving legacy system modernization
  • Collaborate with a forward-thinking team that values clean, efficient data workflows
  • Flexible work environment and supportive leadership

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Salary Range: $63,000-$95,000Performance Bonus or Sales Incentive Plan: 10%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary: Database Developer at TELUS Health

Position: Temporary (18 months) – Remote
Team: Pharmacy Implementation, Payor and Provider Solutions

Role Overview:
We are looking for a Database Developer with extensive experience in T-SQL and data migrations. This position is critical for ensuring accurate data transitions across platforms. The ideal candidate excels in managing complex data sets, working with legacy systems, and fostering collaborative stakeholder relationships while delivering exceptional customer service.

Key Responsibilities:

  • Design and implement data migration processes using T-SQL.
  • Analyze source and target systems for accurate data mapping and transformation.
  • Create scripts for maintaining data quality, consistency, and integrity.
  • Collaborate with business analysts to meet data requirements.
  • Troubleshoot data issues and document migration processes.

Qualifications:

  • Required: 5+ years in T-SQL development, proven data migration experience, strong relational database knowledge, and excellent problem-solving skills.
  • Nice to Have: Bilingual (English/French), experience with legacy data sources (e.g., Sybase, Microsoft Access), and knowledge of C# or VB.NET.
  • Education: Relevant post-secondary degree (e.g., Computer Science, IT) and preferred SQL certifications.

Benefits:

  • Competitive salary (range: $63,000-$95,000) with performance bonuses.
  • Comprehensive rewards package including vacation, flexible work options, and career development opportunities.
  • Culture focused on diversity, innovation, and community impact.

Company Culture:
TELUS Health prioritizes a customer-first approach, fostering a collaborative and innovative environment that values employee contributions.

Additional Notes:
Candidates should be aware that full vaccination against COVID-19 is required for certain roles. Accommodations for disabilities are available during the recruitment process.

Technical Writer II – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $58000 – 88000 per year

Job date: Sun, 15 Jun 2025 03:23:58 GMT

Job description: DescriptionTemporary position (24 months)The TELUS Health Pharmacy team is a dynamic cross functional team within TELUS Health that represents various stakeholders in the pharmacy space from enterprise level pharmacy organizations, vendor integrations, care facilities and independent pharmacies. The Pharmacy product portfolio is diverse and touches on every facet of the industry – even patients!As a Technical Writer II you’ll collaborate with our product team to develop product documentation for our software including but not limited to release notes, feature and user guides and technical documentation that will be leveraged by internal and external stakeholders. We are seeking a curious, independent and experienced individual who can work easily in a matrix organization to develop and execute on initiatives that support present and future product needs.What you’ll do:

  • Collaborate with product managers, business analysts, product owners and development in order to research, plan, write, edit, update and maintain product documentation for our software products
  • Contribute to and follow the documentation processes, standards, templates and style guides
  • Contribute to the creation of effort estimates for new documentation needs
  • Ensure accuracy and appropriate terminology
  • Deliver according to project plans and commitments
  • Ensure commitments to customers are met in a timely manner

QualificationsWhat you’ll bring:

  • Experience writing software technical documentation for a variety of audiences, including end users and regulatory audiences
  • Ability to manage multiple projects, assess priorities, and adapt to changing requirements, scope, and schedules
  • Ability to contribute to the creation of estimates for information development work
  • Goal-oriented self-starter with the ability to work independently
  • Strong commitment to producing quality work
  • Knowledge of content authoring tools and the structure and content of the English language, including the rules of composition and grammar
  • Bilingual (French/English) preferred

Great to haves

  • Pharmacy, Pharma, Healthcare software experience is an asset

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Advanced knowledge of English is required because you will most of the time as part of this position’s main responsibilities given its national scope.Salary Range: $58,000-$88,000Performance Bonus or Sales Incentive Plan: 10%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Overview

Position: Technical Writer II
Type: Temporary (24 months)
Team: TELUS Health Pharmacy

Role:
As a Technical Writer II, you will collaborate with product teams to create software documentation, including release notes, user guides, and technical documents for stakeholders in the pharmacy sector.

Key Responsibilities:

  • Collaborate with product managers, analysts, and developers to research and maintain product documentation.
  • Follow documentation processes and contribute to effort estimates for new needs.
  • Ensure accuracy in documentation and timely delivery according to project plans.

Qualifications:

  • Experience in writing technical documentation for various audiences.
  • Ability to manage multiple projects and adapt to changing requirements.
  • Self-starter with a commitment to quality work.
  • Knowledge of content authoring tools and strong English language skills; bilingual (French/English) preferred.
  • Experience in pharmacy or healthcare software is an asset.

Compensation and Benefits:

  • Salary: $58,000 – $88,000 plus a 10% performance bonus.
  • Benefits include 3 weeks’ vacation, flexible work options, pension programs, and learning opportunities.

Company Culture:

TELUS Health focuses on innovation and improving health outcomes through technology. The company promotes a diverse and inclusive environment, valuing individual contributions and fostering career growth.

Additional Information:

  • Full vaccination against COVID-19 is required for employees in certain roles.
  • Accessibility accommodations are available during the recruitment process.

Company Background:

TELUS Health is a leading IT provider in Canada that aims to enhance healthcare information usage. They focus on benefiting citizens both nationally and in select international markets.

Strategic Programs Director, Climate – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $118000 – 178000 per year

Job date: Sun, 15 Jun 2025 03:22:09 GMT

Job description: DescriptionAre You Ready for an Entrepreneurial Role leading TELUS’ Climate Transition?Join our teamThe TELUS Sustainability and ESG Team collaborates with our products and services teams and our procurement and supply chain operations teams to ensure sustainability and environmental considerations are embedded into our policies, practices and procedures. Additionally, our team develops strategies and action plans to support biodiversity in our communities to protect our planet. We are seeking an individual with an entrepreneurial mindset, a track record of leading company-wide programs and projects with experience in procurement and supply chain operations as well as providing environmental subject matter expertise.Here’s the impact you’ll make and what we will accomplish together:As Strategic Programs Director, Climate, you will be part of a high profile portfolio and report to the Global Head of Sustainability & ESG. Through your collaborative and programmatic approach you will: solve problems, introduce new and innovative ideas, and hone a vision for a balance of integrated sustainability solutions across TELUS’ value chain whilst ensuring strong interlock between teams. If you thrive in a fast-paced, high-performance environment and are looking to contribute to a highly engaged team culture where there are ongoing opportunities to learn, then we’d love to hear from you!What you’ll doThe Strategic Programs Director of Climate will lead the development and execution of the organization’s climate strategy, with a core focus on delivering actionable Climate Transition Plans (CTPs). This role requires a highly strategic and technically knowledgeable leader with experience navigating regulatory frameworks, sustainability reporting, risk management, and cross-sector collaboration. The successful candidate will play a pivotal role in enabling the organization to meet our net-zero commitment, align with the climate disclosure framework, and integrate science-based targets across business functions.Strategic Leadership & Climate Transition Planning

  • Lead the design and implementation of the TELUS’ Climate Transition Plan, ensuring alignment with international climate goals (e.g., 1.5°C pathway, Paris Agreement)
  • Define clear interim and long-term decarbonization targets in line with science-based approaches (e.g., SBTi)
  • Integrate KPI’s into core business strategy and financial planning, working closely with the CFO, risk, and operations teams
  • Develop climate-related scenario analysis tools (e.g., NGFS, IEA scenarios) to assess transition and physical risks and opportunities
  • Embed climate risk considerations into enterprise risk management and decision-making processes
  • Work with finance and strategy teams to conduct portfolio and asset-level transition readiness assessments
  • Ensure governance structures are in place for climate oversight and delivery, including board-level accountability
  • Lead climate disclosure and reporting in accordance with TCFD, ISSB, CDP, and CSRD (as applicable)
  • Monitor, evaluate, and publicly report progress against transition milestones, adjusting strategies as needed based on new science or regulation
  • Lead reporting of climate-linked KPIs and executive compensation incentives tied to climate performance
  • Act as internal champion for climate transition, engaging cross-functional teams (procurement, operations, HR, marketing) to embed CTP into day-to-day operations
  • Engage with external stakeholders including investors, regulators, NGOs, and industry groups to ensure transparency and collaboration
  • Build trust and understanding across the organization to drive cultural change toward a low-carbon economy

QualificationsWhat you bring:

  • Bachelor’s degree in a relevant discipline. Master’s preferred
  • 8-10 years’ experience in climate, sustainability, or ESG roles with demonstrated leadership in climate strategy or transition planning
  • Proven experience delivering climate transition plans, net-zero roadmaps, or decarbonization initiatives within complex organizations
  • Deep knowledge of climate frameworks (e.g., TCFD, SBTi, TNFD, GHG Protocol, ISO 14064)
  • Familiarity with carbon pricing, offsets/credits, and internal carbon accounting
  • Strong leadership, project management, and communication skills
  • Experience working within or advising financial institutions, corporates, or government bodies on climate transition issues
  • Experience with audit and assurance processes for sustainability reporting

Salary Range: $118,000-$178,000Performance Bonus or Sales Incentive Plan: 30%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.People & Culture, Finance and Corporate AffairsAcross People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​We are honoured to be recognized82%
2023 engagement score140,000+
Team members worldwide12
# of years voted One of Canada’s Best Corporate CitizensAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Strategic Programs Director – Climate Role Overview

TELUS is seeking a Strategic Programs Director to lead its Climate Transition efforts within the Sustainability and ESG Team. This role focuses on embedding sustainability and environmental considerations across the organization and requires an entrepreneurial mindset with expertise in procurement, supply chain operations, and climate strategies.

Key Responsibilities:

  • Climate Strategy Development: Design and implement TELUS’ Climate Transition Plan aligned with international climate goals (e.g., Paris Agreement).
  • Decarbonization Targets: Establish interim and long-term goals in line with science-based approaches.
  • Risk Management: Integrate climate risks into enterprise processes and decision-making.
  • Governance and Compliance: Ensure oversight for climate initiatives and reporting as per frameworks like TCFD and ISSB.
  • Stakeholder Engagement: Collaborate with various internal teams and external stakeholders to drive cultural change towards a low-carbon economy.

Qualifications:

  • Bachelor’s degree (Master’s preferred) in a relevant field.
  • 8-10 years of experience in climate, sustainability, or ESG roles.
  • Expertise in climate frameworks and sustainability reporting.
  • Strong project management and communication skills.

Compensation & Benefits:

  • Salary range: $118,000-$178,000, with a 30% performance bonus potential.
  • Comprehensive benefits including vacation, flexible work options, pension plans, and professional development opportunities.

Company Culture:

TELUS emphasizes a people-focused and innovative workplace, promoting diversity and inclusive practices. The organization values contributions leading to a friendly and collaborative future.

Senior Financial Analyst – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $90000 – 134000 per year

Job date: Sat, 14 Jun 2025 22:35:37 GMT

Job description: DescriptionBe a part of a transformational journey with innovative talent and leading edge technologies.Who is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Simply put, our team members across the country are united by their commitment to continuously innovate to make healthcare more accessible and deliver improved health experiences for everyone.TELUS Health – Care Centres is a connected network of 14 best-in-class medical centers where our renowned and passionate teams of healthcare professionals can capitalize on TELUS Health’s innovative digital health technology to deliver:

  • Highly personalized care
  • Enhanced patient experiences
  • Easy access to a broad range of services in preventive health, wellness, primary care, mental health and occupational health

Our team and what we’ll accomplish togetherAs a Senior Financial Analyst, Occupational Health, you will play a pivotal role in shaping the financial backbone of TELUS Health’s national occupational health service line. You will be responsible for developing data-driven pricing models, conducting complex financial analyses, and building robust business cases that support strategic decision-making and the growth of our occupational health programs. Working in close partnership with product, clinical, and operational leaders, your insights will directly influence TELUS Health’s competitive positioning and financial performance in the occupational health market.This is a unique opportunity to join a team that is scaling quickly, exploring innovative delivery models, and making an impact in workplace health. We are looking for someone who thrives in a fast-paced, high-growth environment-someone who brings both financial discipline and business curiosity to the table.What you’ll doPricing Strategy & Financial Modeling

  • Design and maintain competitive pricing frameworks for TELUS Health’s occupational health offerings, balancing market trends, client value, and financial sustainability
  • Develop cost and profitability models that support service pricing decisions and go-to-market strategies
  • Analyze margin and revenue scenarios for new and existing services, identifying opportunities for optimization and cost control
  • Benchmark pricing against competitors and ensure alignment with regulatory requirements and industry standards

Business Case Development

  • Lead the financial development of business cases to support new service launches, market expansion, and strategic initiatives
  • Partner with cross-functional teams to evaluate feasibility, ROI, and operational readiness of new occupational health solutions
  • Present findings and recommendations to senior leadership, enabling informed and confident decision-making

Financial Planning & Analysis

  • Collaborate with finance and business operations teams to support budgeting, forecasting, and long-range planning for the occupational health portfolio
  • Monitor key financial performance indicators, identify variances, and recommend corrective actions to ensure alignment with strategic and financial goals
  • Conduct sensitivity analyses and scenario modeling to guide resource allocation and risk mitigation strategies

Insights & Market Intelligence

  • Conduct market research and analyze trends related to pricing, service utilization, and client demand across the occupational health landscape
  • Generate insights from internal and external data sources to inform pricing strategy and financial planning
  • Translate complex data into actionable insights for business stakeholders and client-facing teams

Cross-Functional Collaboration

  • Work closely with product management, sales, operations, and marketing teams to support integrated go-to-market strategies
  • Support RFP and contracting processes with pricing support, financial justifications, and value-based positioning
  • Build strong relationships across the TELUS Health organization to ensure financial considerations are integrated into service design and delivery

Reporting & Communication

  • Prepare and present financial reports, dashboards, and presentations for executive audiences
  • Communicate complex financial concepts in a clear, concise, and compelling manner to stakeholders at all levels

QualificationsWhat You Bring

  • Experience: Minimum of 7+ years of experience in financial analysis, pricing, or corporate finance, ideally within healthcare, consulting, or a service-based industry
  • Analytical Expertise: Advanced proficiency in financial modeling, Excel, and data analysis tools; experience interpreting large datasets to drive decisions
  • Strategic Thinking: Ability to see the big picture and connect financial metrics to business strategy and operational performance
  • Financial Acumen: Deep understanding of cost structures, pricing models, ROI analysis, and budgeting principles
  • Business Case Development: Demonstrated ability to build and present compelling financial cases to support strategic initiatives
  • Problem-Solving: Strong critical thinking and structured problem-solving skills with the ability to work through ambiguity
  • Collaboration & Communication: Excellent interpersonal and communication skills with experience working in cross-functional teams and engaging senior leaders
  • Education: Bachelor’s degree in Finance, Economics, Business, or a related field; CPA, CFA, MBA or other relevant designation is considered an asset

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.#LI-RemoteSalary Range: $90,000-$134,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary of TELUS Health Job Posting

Overview:
TELUS Health aims to empower individuals to lead healthier lives by utilizing innovative technology. Their network includes 14 medical centers that provide personalized care across various health services, including preventive health and occupational health.

Position: Senior Financial Analyst, Occupational Health
The role is pivotal in developing pricing models and conducting financial analyses to support TELUS Health’s occupational health services. The analyst will collaborate with various teams to influence decision-making and enhance financial performance.

Key Responsibilities:

  1. Pricing Strategy & Financial Modeling:

    • Design pricing frameworks and profitability models.
    • Analyze revenue scenarios and benchmark against competitors.

  2. Business Case Development:

    • Create financial cases for new service launches and strategic initiatives.
    • Partner with teams to assess feasibility and ROI of new solutions.

  3. Financial Planning & Analysis:

    • Support budgeting and forecasting processes.
    • Monitor financial performance and recommend actions.

  4. Insights & Market Intelligence:

    • Conduct market research to inform pricing strategies.
    • Translate data into insights for stakeholders.

  5. Cross-Functional Collaboration:

    • Work with product management and operations to ensure integrated strategies.
    • Support contracting processes with financial justifications.

  6. Reporting & Communication:

    • Prepare financial reports for executive audiences.
    • Simplify complex financial concepts for diverse stakeholders.

Qualifications:

  • 7+ years in financial analysis, preferably in healthcare.
  • Advanced skills in financial modeling and data analysis.
  • Strategic thinking and financial acumen.
  • Strong communication and collaboration abilities.
  • Bachelor’s degree in Finance or related field; relevant certifications are a plus.

Compensation & Benefits:

  • Salary: $90,000-$134,000 with a 15% performance bonus.
  • Comprehensive benefits including vacation, pension plans, and career development opportunities.

Company Culture:
TELUS Health promotes a people-focused, innovative environment emphasizing inclusion and diversity. They are committed to improving health outcomes through technology while fostering a rewarding workplace culture.

Commitment to Health & Safety:
TELUS emphasizes the importance of health and safety and requires full COVID-19 vaccination for employees at health centers.

Senior Strategy Manager, Strategic Channel Transformation Lead (Remote) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Sun, 15 Jun 2025 04:03:08 GMT

Job description: DescriptionOur Team and Our Collective JourneyOur Team – Small and Medium Business Solutions, Channel Strategy and Compensation – is dedicated to nurturing our sales channels and partners. We continually explore and recommend enhancements in structure and size, delve into channel economics, lead continuous channel planning, and make thoughtful channel recommendations to guide our sales behavior.Our team members are a lot like you – empathetic, inclusive, collaborative, innovative, and genuine. We believe you’ll find our nurturing culture personally gratifying, professionally inspiring, and fulfilling. Join us and create a friendly future together.What You’ll DoAs the Senior Strategy Manager, you will report to the Manager of Channel Strategy, bringing high organizational skills, curiosity, and problem-solving talents. You’ll gracefully manage multiple tasks to enhance efficiency and alignment within our sales teams. You’ll lead transformational change, working collaboratively with our marketing, product, sales, and operations partners to bring ideas to life. You’ll also nurture the end-to-end strategy and execution of new initiatives within our sales compensation portfolio. Your ability to embrace the bigger picture while focusing on key details is essential for effective strategy delivery.

  • You’ll handle inquiries and analyze channel performance, costs, and scenarios, managing projects for key changes
  • You’ll contribute to semi-annual strategy sessions and presentations
  • You’ll set and monitor performance targets for core KPIs
  • You’ll develop actionable channel insights, analytical frameworks, and profitability models
  • You’ll support executive decision-making with strategic program updates and financial performance insights, understanding trends and influencing outcomes
  • You’ll act as a consultant and partner with all levels of the organization to transform strategy into reality
  • You’ll present thoughtful questions, analysis, and decision points for executives to make informed, efficient choices

QualificationsWhat You Bring

  • You have experience in strategy development and implementation from 5+ years with a leading strategy consulting firm or 5-10 years in a similar industry role
  • You have engaged in concept creation and backed stories with data analysis
  • You possess technical skills, including data analysis, project management, and software proficiency, and you are a compelling communicator and storyteller, both visually and verbally
  • You’re collaborative and bring partners together, using indirect influence and negotiation to reach outcomes

You Have:

  • 4-6 years of experience in consulting, business strategy development, or change management
  • An undergraduate degree in Business, Engineering, or equivalent, with an MBA as a bonus

You Are:

  • Inquisitive, empathetic, and open to trying new approaches to solve problems
  • Self-motivated in managing your own projects
  • A team player always seeking to improve processes
  • Curious to adopt best practices from across business units
  • Detail-oriented with strong Excel skills

Great-to-Have:

  • An MBA or equivalent qualifications in Finance or Statistics, CPA, CFA, or similar designation
  • 5+ years of experience in Finance/Data Analytics
  • A deep understanding of TELUS Business

Advanced knowledge of English is required because you will most of the time as part of this position’s main responsibilities given its national scope.Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

Team Overview
The Small and Medium Business Solutions, Channel Strategy, and Compensation team focuses on developing sales channels and partnerships, enhancing channel economics, and guiding sales behavior. Team members are described as empathetic, collaborative, and innovative, fostering a rewarding and inclusive culture.

Role: Senior Strategy Manager

  • Responsibilities:
    • Report to the Channel Strategy Manager and manage multiple tasks for efficiency within sales teams.
    • Lead transformational changes by collaborating across marketing, product, sales, and operations.
    • Develop and execute strategies for sales compensation initiatives.
    • Analyze channel performance and manage key projects.
    • Participate in strategy sessions and monitor core KPIs.
    • Provide insights to support executive decision-making.

Qualifications:

  • 5+ years in strategy development or a similar role.
  • Experience in concept creation backed by data analysis.
  • Strong skills in data analysis, project management, and communication.
  • Team-oriented with a collaborative approach.

Additional Requirements:

  • 4-6 years of experience in consulting or business strategy.
  • Undergraduate degree in Business or Engineering preferred; MBA is a bonus.
  • Strong Excel skills and a detail-oriented mindset.

Compensation and Benefits:

  • Salary range: $102,000-$154,000 with a 15% performance bonus.
  • Benefits include a competitive salary, vacation, flexible work options, and career development opportunities.

Company Culture:
TELUS emphasizes a customer-first, innovative culture, focusing on improving lives through technology and fostering diversity and inclusion. The company values individual contributions and seeks to create a friendly future. They also offer accommodation for applicants with disabilities during the recruitment process.

Senior Product Manager, Employer Health – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $100000 – 150000 per year

Job date: Sun, 15 Jun 2025 02:31:38 GMT

Job description: DescriptionJoin our team and what we’ll accomplish togetherTELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.Join our passionate team dedicated to advancing personal wellbeing and preventative health tools within the Employer Product Office. We’re seeking a proven product professional to drive innovation and transformation in our global product strategy, where you’ll leverage your expertise in product strategy and data analysis to drive profitability. In this role, you’ll manage a strategic product portfolio at the intersection of technology, business enablement, and customer experience. Your responsibilities will include developing compelling business cases, prioritizing competitive market requirements, and shaping our product roadmap to drive strategic outcomes. Through innovative product management, you’ll help revolutionize our approach to personal wellbeing solutions, creating impactful preventative health tools for employers worldwide.QualificationsWhat you bring

  • Product Management Experience: Proven product growth and profitability strategies
  • Business Case Development: Ability to build effective business cases and articulate succinct business rationale to an executive audience, including financial projections
  • Communication Skills: Ability to effectively convey ideas to peers, executives, and external partners
  • Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
  • Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
  • Strategy: Define, articulate, and implement product strategy across various portfolios
  • Roadmap Development: Manage product roadmaps and collaborate with enabling teams to oversee lifecycle, including product and services introduction, optimization, and retirement
  • Implementation: Drive strategy and execution of business initiatives while collaborating with stakeholders to define opportunities that optimize processes and deliver excellent customer experiences
  • Thought Leadership: Define, analyze, and present product opportunities to senior leadership and stakeholders
  • Relationship Building: Build strong work relationships with partners across TELUS Health and external vendor partners
  • Customer Experience: Enhance engagement and improve experiences for both current and new customers
  • Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)

Great-to-haves

  • Experience in the health industry
  • 7-10 years of experience in product management and development
  • MBA or other advanced degree
  • University degree or equivalent experience

Salary Range: $100,000-$150,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health is seeking a product professional to enhance employee well-being through innovative health solutions. The role involves managing a strategic product portfolio, driving profitability via product strategy and data analysis, and developing business cases for leadership. Candidates should have significant experience in product management, strong communication skills, adaptability, and a focus on customer experience. A background in the health industry and relevant advanced degrees are preferred, with a competitive salary range of $100,000-$150,000 and an additional performance bonus.

TELUS Health values diversity, offers flexible work options, and provides a comprehensive rewards package, including vacation, pension, and opportunities for career growth. The company emphasizes a customer-first approach and is focused on improving healthcare through technology. Candidates must be fully vaccinated against COVID-19 to work at health care centers. Accommodations for applicants with disabilities are available.

Senior Financial Analyst, Employer Health – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $90000 – 134000 per year

Job date: Sun, 15 Jun 2025 02:50:07 GMT

Job description: DescriptionJoin our team and what we’ll accomplish togetherTELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.As a dedicated financial professional, you will work in a dynamic position across the organization, reporting to the Director of Product and Services. This role requires the ability to create strong partnerships with key stakeholders while applying your deep understanding of financial knowledge, profitability modeling, financial planning, and budgeting. Your primary responsibility will be assessing the P&L, profitability, and impacts of global product strategy and development decisions in both near and long-term planning contexts.In this role you will also manage budget and forecasting processes, contributing significantly to the overall financial planning objectives related to the product portfolio. Your expertise will be instrumental in shaping financial strategies that align with our organizational goals, ensuring the financial health and success of our product offerings. This role offers an exciting opportunity to leverage your financial acumen in a fast-paced, product-driven environment, making a tangible impact on our global business strategy.QualificationsWhat you bring

  • Financial modeling Ability to assess and develop financial model and reporting requirements
  • Business Acumen: Evaluates impacts of changes to business plans leveraging strong understanding of business operations and strategy and key financial indicators to provide informed, insightful recommendations.
  • Business Case Development: Ability to build effective business cases and articulate succinct business rationale to an executive audience, including financial projections
  • Communication Skills: Prepares/reviews complex reports to communicate financial concepts to non-finance teams.
  • Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
  • Relationship Building: Build strong work relationships with partners across TELUS Health
  • Key Performance Indicators: Revenue, COGS (Cost of Goods Sold), Margin, Churn, Customer L2R (Likelihood to Recommend)

Great-to-haves

  • Experience in the health industry
  • University degree or MBA
  • 7-10 years of experience in product management and development

Salary Range: $90,000-$134,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary of TELUS Health Job Description

Company Overview:
TELUS Health is a leader in health IT, supporting the health and well-being of over 35 million lives globally. The company offers integrated health solutions, emphasizing a blend of employee assistance and proactive wellness strategies.

Role Summary:
A financial professional will join TELUS Health, reporting to the Director of Product and Services. The role focuses on establishing strong partnerships with stakeholders and applying financial expertise in profitability modeling, financial planning, and budgeting. Responsibilities include assessing P&L, managing budgets, and shaping financial strategies to align with organizational goals.

Key Qualifications:

  • Proficiency in financial modeling and reporting
  • Strong business acumen and case development skills
  • Excellent communication abilities for conveying financial insights
  • Proven adaptability and relationship-building skills
  • Relevant metrics include revenue, costs, margins, and customer feedback

Preferred Qualifications:

  • Experience in the health sector
  • University degree or MBA
  • 7-10 years in product management

Compensation and Benefits:

  • Salary range: $90,000 – $134,000 with a performance bonus (15%)
  • Comprehensive benefits including vacation, flexible work options, and pension plans
  • Opportunities for career growth and community involvement

Company Culture:
TELUS Health emphasizes a customer-first, innovative environment that values diversity and fosters professional and personal development.

Additional Information:
All employees working in data centers must undergo security screening. Candidates in Quebec may require English proficiency for communication purposes. The company is committed to inclusivity in hiring practices and provides accommodations during recruitment for those with disabilities.