Twilio – Principal, Full Stack Software Engineer (L5) – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Sat, 07 Jun 2025 05:52:44 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Principal Software Engineer in the Efficiency Engineering team in Services Operations.About the jobThis position is needed to directly influence the development and deployment of our solutions, improving operational efficiency and enhancing customer experiences. This role is pivotal in guaranteeing that Efficiency Engineering is equipped with the expert talents required to consistently deliver cutting-edge software and data science solutions.Joining this team offers the opportunity to work on cutting-edge software and AI/ML projects, contributing to innovative solutions that drive efficiency and customer success at a global scale. Success means delivering high-quality products on time, effectively collaborating with cross-functional teams, and significantly contributing to Twilio’s strategic goals.ResponsibilitiesIn this role, you’ll:

  • Lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
  • Serve as the subject matter expert in distributed systems, data technologies, with strong software engineering skills.
  • Architect and implement scalable and efficient software and data pipelines, storage solutions, and processing frameworks using state-of-the-art technologies.
  • Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
  • Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.
  • Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
  • Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!*Required:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • 10+ years of experience in data engineering, software development, or a related field, with at least 5 years in a technical leadership role.
  • Experience with full-stack development using modern programming languages such as Typescript, Java, Go, Python etc..
  • Experience with standard ML programming languages such as Python and libraries such as Pandas, NumPy, SciKit-learn, Tensorflow, Keras and AWS stack (Sagemaker, Step Functions, Kendra, Open Search, Batch etc.) is a plus.
  • Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
  • Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
  • Experience in developing enterprise-grade AI products, and platform development using cloud technologies, Kubernetes, containerization and infrastructure-as-code such as Terraform, CDK etc.
  • Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).
  • Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
  • Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
  • Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Desired:

  • Strong experience with AWS technologies and Kubernetes
  • Excellent written and verbal communication skills.

LocationThis role will be remote, and based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:

  • Based in British Columbia. : $189,900.00 – $237,400.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio – Senior M&A Legal Integration Paralegal – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Sun, 08 Jun 2025 02:29:43 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as Twilio’s next Senior M&A Legal Integration Paralegal.About the jobThis position is needed to manage the legal integration aspects of Twilio’s M&A and coordinate cross-functionally on all aspects of legal integration, ensuring alignment with legal requirements and business objectives.We’re seeking a highly skilled and detail-oriented M&A Legal Integration Paralegal to join our dynamic legal team. As a key contributor, you’ll play a critical role in supporting the legal integration aspects of Twilio’s M&A, ensuring seamless integration across our global operations.ResponsibilitiesIn this role, you’ll:

  • Integration Coordination: Collaborate with cross-functional teams to facilitate the integration of acquired companies, ensuring alignment with company policies and compliance requirements.
  • Project Management: Coordinate, manage and document legal integration projects, including: creating and maintaining legal integration dashboards, project plans, presentation materials, status documentation, and integration planning reports in close coordination with the M&A legal, CorpDev and integration management office (IMO) teams.
  • Due Diligence: Support legal teams in conducting due diligence by collecting, reviewing, and summarizing information necessary for evaluating potential acquisitions.
  • Communication: Prepare reports and presentations regarding M&A activities and integration progress.
  • Tracking and Reporting: Maintain accurate records of all M&A transactions and legal integration steps and track legal integration milestones.
  • Risk Management: In coordination with internal and external counsel, identify, escalate, and mitigate legal risks and issues arising from the integration process and within existing agreements (customer, vendor, partner, contractor, etc.), and support other legal counsel to provide strategic advice to minimize exposure and protect the company’s interests.
  • Vendor Coordination: Liaise with external counsel and vendors as needed.
  • Constantly Improve: Run retrospective analyses to improve documentation and processes. Understand and recognize areas of friction, identify operational concerns and subject matter issues, and engage with legal and cross-functional managers to implement practical solutions.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • A Bachelor’s Degree or equivalent experience required.
  • Minimum 5 years of relevant legal M&A integration experience managing complex projects, preferably at a leading technology company
  • Excellent organizational and project management skills.
  • Effectively identify and articulate implications up and downstream, taking action or escalating as appropriate.
  • Demonstrate an ability to work efficiently, meet demanding deadlines in a fast-paced environment, and prioritize workflow with minimal supervision.
  • Exceptional written and verbal communication skills.
  • High attention to detail and strong analytical skills with an ability to coordinate effectively with legal, technical, GTM, and CorpDev and integration teams.
  • Your team-first attitude enables you to easily and effectively work across teams and cross-functionally.
  • Work well under time pressure and tight deadlines and strong results orientation and customer focus.
  • Proficiency in Microsoft Office Suite (Word, Excel, PPT), GSuite (Docs, Sheets, Slides), and Project Management software (Jira, Asana, AirTable (or similar), RAID logs, budgeting systems).
  • International M&A experience is a plus.

Desired:

  • Experience working in a legal department or at a law firm, preferably in M&A.
  • Paralegal or similar project management certification.

LocationThis role will be remote, and based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio – Principal Product Marketing Manager, Builder Experience – Ontario

Company: Twilio

Location: Ontario

Expected salary: $142800 – 178500 per year

Job date: Sat, 31 May 2025 02:06:30 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as Twilio’s next Principal Product Marketing Manager, Builder Experience.About the jobThis position is needed to support Twilio’s next chapter, driving awareness and adoption of our Platform and new builder experiences as we work backwards from our customers’ needs.Behind great customer engagement are the builders who turn ideas into differentiation. We are developing new Console and API tools and experiences to empower those builders, enabling both self-service and enterprise customers to build, deploy, and scale their applications. In this role, you will blend your understanding of developer needs with a passion for crafting compelling stories that drive adoption of Twilio’s Platform. You’ll collaborate closely with cross-functional teams to shape product roadmaps, lead strategic launches, and develop impactful messaging to build awareness and increase adoption of critical experiences across Twilio’s Console and APIs.ResponsibilitiesIn this role, you’ll:

  • Build a deep understanding of our customers (including technical and non-technical builders) and user personas through research and direct engagement, and use that insight to shape our go-to-market strategy and product roadmap.
  • Develop compelling, audience-specific messaging, positioning, and content that differentiates Twilio’s Platform in the market.
  • Lead cross-functional product launches, working across marketing, Product, Sales Enablement, GTM, and Support teams to drive awareness, demand, and usage of new products and experiences.
  • Champion our customers while influencing product development and ensuring alignment with customer needs through the Twilio Product Development Lifecycle (PDLC).
  • Test and refine new marketing approaches and channels to reach and engage key audiences to help them maximize usage of the Twilio Platform.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!*Required:

  • You have 5+ years experience in product marketing or technical marketing.
  • You are a strategic thinker–you like to build a deep domain expertise through primary and secondary research and can apply that research to develop positioning, thought leadership, and marketing campaigns.
  • You know how to turn data into a story. You know how to turn a story into a presentation. You are able to clearly articulate complex concepts to leave a lasting impression.
  • You know how to enable and educate internal audiences to drive meaningful and actionable content.
  • You can get things done. We want to talk about how you manage projects.
  • Bachelor’s degree or equivalent experience required.

Desired:

  • You’ve worked with technology products that target developers with cloud-based services, or API solutions.
  • You understand the needs of technical builders and have worked with developer communities or developer tooling.
  • You understand and have experience in the global market around programmable communications or related technologies.
  • You have excellent written and verbal communication skills.
  • You’ve demonstrated an ability to influence and build effective working relationships with all levels of the organization.
  • You have a good understanding of Twilio’s value prop and the apps that have already been built. You can build a Twilio app yourself.

LocationThis role will be remote based in Alberta, British Columbia, or Ontario, Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:

  • Based in British Columbia. : $142,800 – $178,500 CAD.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Sales Development Representative – New Business – Ontario

Company: Twilio

Location: Ontario

Expected salary: $53500 – 66800 per year

Job date: Sat, 31 May 2025 06:14:19 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Sales Development Representative on the Twilio New Business team.Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.About the jobThe Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.ResponsibilitiesIn this role, you’ll:

  • Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling.
  • Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness.
  • Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.
  • Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator.
  • Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities.
  • Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • 1+ year of customer-facing experience
  • Goal-oriented and biased to action (our quota is the floor not the ceiling)
  • Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos.
  • Lean into change rather than shy away from it (things move quickly around here!)
  • Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
  • You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
  • Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desired:

  • Experience working in a software-selling environment or high affinity with technology and data

LocationThis role will be remote, and based in Canada in one of the three following provinces: Ontario, Alberta or British Columbia.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:

  • Based in British Columbia. : $53,500 – $66,800 CAD
  • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
  • This role is eligible to earn commissions.

Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn’t what you’re looking for, .Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Executive Business Partner – Ontario

Company: Twilio

Location: Ontario

Expected salary: $81000 – 101200 per year

Job date: Sat, 31 May 2025 06:18:27 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Executive Business Partner on Twilio’s people team.About the jobThis position is needed to provide proactive calendar support, juggling multiple deliverables with competing deadlines and taking effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. You will serve as a point person for both your executives direct reports and the administrative business partners in your organization.ResponsibilitiesIn this role, you’ll:

  • Manage complex travel on behalf of your executives, prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
  • Partner with your execs to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed, work independently and make decisions on behalf of your executive.
  • Act as a point person for your executives’ direct reports, building strong relationships across their team to progress your executives’ priorities and address difficult situations as needed.
  • Draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives. This could include drafting communications and doing team survey analysis.
  • Manage meeting topics and agendas, coordinate presenters, and manage time during meetings
  • Drive accountability with team project deliverables, updating project trackers and ensuring milestones and actions are completed.
  • Identify opportunities to streamline processes, optimizing for efficiency and positive experience.
  • Lead end-to-end planning and execution of executive offsites and strategic team gatherings, including budgeting, venue sourcing, agenda creation, and stakeholder coordination.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • 5+ years’ experience supporting executives in a fast-paced environment within the High Tech industry with the ability to make good decisions in a fast-paced environment with changing priorities.
  • Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
  • Demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track in parallel.
  • Plan and facilitate virtual, in person, or hybrid leadership summits and team-building events
  • Experience with contract management, procurement processes and general business workflows
  • Proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.) and some experience with using AI for productivity gains.

Desired:

  • Internal communications experience – drafting emails, program updates, etc.
  • Bachelor’s Degree/Diploma Business/Sales/Communications desirable but not mandatory
  • Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings.

LocationThis role will be remote based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:

  • Based in British Columbia, Alberta, or Ontario: $81,000.00 – $101,200.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Oracle Fusion Consultant, Financials – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Thu, 08 May 2025 03:41:25 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Oracle Fusion Consultant, FinancialAbout the jobThis position is needed to join our Enterprise Application Development and Operations team as Oracle Fusion Consultant. As a Oracle Fusion Consultant, this role is expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems that supports all the key business processes involving Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints.This role is expected to be an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config, Cash application and collection processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire I2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the I2C processes in Oracle Cloud Fusion ERP. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects.ResponsibilitiesIn this role, you’ll:

  • Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team.
  • Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business
  • Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap.
  • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc
  • Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc
  • Develop and deliver cost effective workflows per business requirements – to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes
  • Use developer tools and events for performing data loads and amendments
  • Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms.
  • Manage KLO, upgrades, stories in sprint delivery
  • Mentor and lead junior consultants in the team to enable them to make project deliverables.
  • Provide support to the business team with the adoption approach around CPQ, QTC process
  • Develops and executes system conversion and implementations.

QualificationsTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • Strong experience in AR, with additional knowledge of cash management and purchasing processes.
  • Strong experience with Oracle Fusion.
  • Proven ability to configure systems and provide actionable suggestions to stakeholders.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders.

Desired:

  • Bachelors in Finance or Engineering
  • Oracle Fusion AR certification
  • Oracle Fusion RMCS certification

LocationThis role will be remote and based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:Based in British Columbia. : CAD 107,000 – CAD 134,000.The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Staff Engineer, Insider Risk Program – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Fri, 09 May 2025 07:27:41 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Staff Security Engineer – Insider Risk ProgramWho we are & why we’re hiringTwilio powers real-time business communications and data solutions that help build better applications and customer experiences.Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.About the jobWe are seeking a staff security engineer that will work within the Twilio Threat Detection and Response group [TDR]. The Cyber Insider Risk Investigations Specialist will be responsible for investigating potential risks against Twilio and its workforce from internal and external actors. This is a technical role that supports technical incidents.ResponsibilitiesIn this role, you’ll:

  • Collaborating and acting as a liaison between Insider risk analysts and End users, Legal, HR, other stakeholders to address findings.
  • Assess and investigate complex insider risk incidents and digital behaviours of concern, providing a thorough and mature investigative process from start to end.
  • Demonstrate an expert level of business acumen and employment legal considerations throughout the investigations.
  • Conduct sensitive interviews of persons of interest during insider risk investigations.
  • Examine the case summary provided by the Insider risk analysts and evaluate the appropriate course of action to mitigate the identified security concern within daily operations and incident reviews.
  • Document investigative results in an articulate manner to ensure accurate reporting, tracking and documentation of incidents and behaviors of concern through the entire lifecycle of the incident.
  • Produce high quality investigative reports, assessments and briefings for senior management and stakeholders.
  • Convey complex security issues to both technical and non-technical audiences with clarity and impact.
  • Collaborate closely with the Insider Risk Program Manager and cross-functional partners, including Employee Relations, Employment Legal, and HR, to develop and formalize comprehensive runbooks and standard operating procedures that proactively address and mitigate insider risk.
  • Capable of undertaking analytical and project tasks to support the team as needed.

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • 6+ years of hands-on cyber security investigations experience in law enforcement, counterintelligence, or private sector industry equivalent.
  • Experience with emerging cloud technology services and their effect on digital investigations.
  • Experience interviewing cyber risk actors in particular Insider risk actors and impacted individuals.
  • Knowledge of Insider risk/Data Loss Prevention programs, incident management and investigative programs.
  • Experience with cyber security tools, UEBA/DLP/SIEM/SOAR is a plus.
  • Basic scripting and coding skills (Powershell, VBscript, Bash, Python, SQL, etc..)
  • Excellent written and verbal communication skills.
  • Ability to influence and build effective working relationships with all levels of the organization.
  • Flexible to work additional hours during incidents and provide team support as needed

Location:This role will be in-office or remote. CanadaWhat We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn’t what you’re looking for, .The estimated pay ranges for this role are as follows:

  • Based in British Columbia. : CAD $118,200.00 – CAD$ 147,700.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Zuora Billing and Revenue Lead – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Thu, 15 May 2025 23:03:55 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as our next Zuora Billing and Revenue Lead.About the jobThis position is needed to join our Enterprise Application Development and Operations team as lead application Engineer. As a lead application engineer, this role is expected to architect, design, develop, configure, test and support the Zuora applications involving Billing, AR and Revenue systems that support all the key business processes involving Finance, quote, Billing, AR, Revenue, & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints.This role is expected to be an SME in Zuora Subscriptions, Billing, AR, Zuora Revenue, product and pricing config, and Cash application processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire Q2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the billing, cash and revenue processes in Zuora. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects.ResponsibilitiesIn this role, you’ll:

  • Architect, Design and develop platform/product extensions, as per Zuora SAAS delivery methodology, that meets the additional functionality specified by the Business team.
  • Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business
  • Learn the skills required to translate business problems into technical solutions as per Zuora Billing and Revenue product roadmap.
  • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports
  • Plan, Design, develop, test and deploy Integrations involving systems like Zuora Billing and Zuora Revenue, Highradius, Monkey, Salesforce CRM and CPQ, Oracle Cloud for accounting, etc
  • Develop and deliver cost effective workflows per business requirements – to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes
  • Use developer tools and events for performing data loads and amendments
  • Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms.
  • Manage KLO, upgrades, stories in sprint delivery
  • Mentor and lead junior consultants in the team to enable them to make project deliverables.
  • Provide support to the business team with the adoption approach around CPQ, QTC process
  • Develops and executes system conversion and implementations.

QualificationsTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • Strong knowledge of Customer master data management, Product and pricing configuration and integrations with multiple external systems for creating the data in Zuora billing and Revenue.
  • Strong knowledge of Zuora subscriptions, billing, product and pricing management, Zuora revenue (ASC 606).
  • Must have knowledge on integrations around Zuora with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.
  • Good understanding of the Zuora platform, objects, Custom events and Zuora workflows.
  • Knowledge on developing and executing system conversion and implementations.
  • Good understanding of Customer aging, AR to GL reconciliation and month end processes
  • Should have a good knowledge of change management, Agile methodologies.

Desired:

  • Zuora Billing Solution Architect
  • Zuora Revenue Solution Architect

LocationThis role will be remote and based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:Based in British Columbia. : CAD 107,000 – CAD 134,000.The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Senior Data Analyst, GTM Finance – Ontario

Company: Twilio

Location: Ontario

Expected salary:

Job date: Thu, 01 May 2025 06:22:50 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as Twilio’s next Senior Data Analyst, GTM Finance.About the jobThis position reports to the Director, GTM (Go-to-Market) Finance and will lead GTM data analytics and metrics reporting to identify key business trends, support GTM initiatives, and drive ad hoc analyses. You’ll work closely with GTM business partners and Finance teams to deliver impactful insights and scalable reporting solutions.ResponsibilitiesIn this role, you’ll:

  • Own GTM Finance reporting and dashboarding to provide visibility into key performance metrics across the entire GTM organization (including Sales, Global Operations, Strategic Partnerships)
  • Analyze sales productivity, pipeline trends, win rates, and revenue tracking to support accurate forecasting and establish sales targets aligned with financial plans
  • Drive operational efficiency across the GTM Finance team by automating processes, optimizing dashboards, and streamlining recurring reporting
  • Partner cross-functionally with GTM teams and Finance to identify business drivers, uncover growth opportunities, and improve data accuracy
  • Develop reporting and metrics on Deal Desk activity to enhance operational efficiency
  • Deliver strategic insights to senior leaders through clear storytelling, turning complex data into actionable recommendations
  • Champion data quality and AI adoption by partnering with our GTM Strategy and Operations team, as well as our Business Intelligence team to ensure reliable, scalable reporting infrastructure
  • Adapt in a dynamic work environment and contribute to broader GTM Finance initiatives as needed

QualificationsNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:

  • 6+ years of experience in data analytics, with at least 2 years supporting GTM functions (i.e. Sales, Marketing, Operations)
  • Proven ability to analyze large datasets, draw meaningful insights, and translate findings into actionable recommendations
  • Comfortable working in a fast-paced, ambiguous environment with shifting priorities
  • Strong strategic thinking and problem-solving skills, with a proactive, self-directed mindset
  • Excellent communication skills, including experiencing presenting insights to executive leadership and cross-functional teams
  • Deep understanding of Salesforce and GTM metrics reporting
  • Advanced proficiency with Tableau, SQL, Looker, Excel, and Google Sheets

Desired:

  • Bachelor’s degree in Data Science, Finance, Business, or a related field, or equivalent professional experience
  • Experience with financial planning tools such as Anaplan
  • Python expertise
  • Understanding of KPIs and business models for usage-based businesses

LocationThis role will be remote in Canada, working primarily with a team within the US.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay range for this role is as follows:

  • Based in British Columbia, Alberta, or Ontario: CAD 81,000.00 – CAD 101,200.00
  • This role may be eligible to participate in Twilio’s corporate bonus plan.

Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .

Twilio – Senior Financial Analyst, G&A – Ontario

Company: Twilio

Location: Ontario

Expected salary: $81000 – 101200 per year

Job date: Sat, 03 May 2025 00:35:13 GMT

Job description: Who we areAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.See yourself at TwilioJoin the team as Twilio’s next Senior Financial Analyst, G&A.About the jobTwilio is seeking a G&A Senior Financial Analyst to join our Corporate Finance team. This will be a highly visible role, partnering with the People and Finance business teams in supporting budget management, forecasting processes, and analysis. This role will be a strategic business partner and will have the ability to influence and drive process enhancements and decisions across the teams’ scope.ResponsibilitiesIn this role, you’ll:

  • Partner with the People and Finance leadership teams to analyze complex business decisions and provide sound financial perspectives.
  • Lead strategic financial planning processes from start to finish for the global People and Finance teams. This includes managing monthly, quarterly, annual, and long-term forecasts, as well as tactical planning with the global teams.
  • Partner with the Sourcing and Accounting teams on processes related to managing purchase requisitions and purchase orders. This includes coordination with the teams on the review and approval of PRs/POs and supporting the month end accrual process.
  • Manage the OPEX budget and headcount for all teams within the People and Finance organizations.
  • Own the in quarter pacing process for the People and Finance spend, and prepare and communicate monthly vendor spend variances.
  • Support ad hoc financial analysis, as needed.

QualificationsTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!*Required:

  • Bachelor’s Degree in Finance, Business, Economics or related field, or equivalent experience
  • Minimum 5+ years of finance experience, ideally in a high growth Technology or Software/SaaS environment.
  • Experience owning financial reporting and budgeting analysis, including managing in-period pacing of expenses.
  • Strong financial and analytical skills and the ability to break financial processes and concepts into specific tasks and simple terms
  • Project management and organizational skills, including the ability to partner with Accounting and FP&A teams across the organization
  • Ability to communicate clearly and succinctly in prose, presentations, and verbally to multiple levels within the organization.
  • Advanced Excel/Google Sheets skills
  • Some experience with FP&A systems and tools e.g. Anaplan, Oracle, Tableau
  • Understanding of GAAP accounting principles and procedures

Desired:

  • Previous experience supporting G&A organizations.
  • Experience with Anaplan, Oracle, Tableau

LocationThis role will be remote, and based in Canada.TravelWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.What We OfferWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.The estimated pay ranges for this role are as follows:

  • Based in British Columbia. : $81,000.00-$101,200.00 CAN

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Twilio thinks big. Do you?We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values – something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts.So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, .Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .