Wattpad – Wattpad] Trust & Safety Compliance Associate – Toronto, ON

Company: Wattpad

Location: Toronto, ON

Expected salary: $50000 – 70000 per year

Job date: Wed, 11 Dec 2024 03:18:09 GMT

Job description: Wattpad’s vision is to entertain and connect the world through webnovel stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Representing a tapestry of cultures and languages, around the world come to Wattpad every month to share and discover stories they can’t find anywhere else. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!Wattpad is part of the WEBTOON family of brands, the largest storytelling platform in the world that enables creators and users to discover, create, and share stories. With over 24 million creators and ~170 million active users per month, we are truly empowering creation by anyone, for everyone. To read more about our family of Brands, check out our website .As a Trust & Safety Compliance Associate in WEBTOON and Wattpad’s Brand Safety Team, you will support platform compliance projects that help ensure user and content safety. In this role, you’ll work alongside trust and safety professionals dedicated to creating a safe, enjoyable experience for all users. Our Brand Safety team operates at the intersection of technology, law, compliance, content publishing, and entertainment, collaborating closely with cross-functional teams.Essential Duties

  • Respond to incoming compliance inquiries, reports and notices according to defined workflows and procedures
  • Support the management of data privacy and protection initiatives, ensuring all user data handling aligns with applicable privacy regulations (such as GDPR, CCPA)
  • Conduct regular reviews of data access and processing procedures, identifying potential areas for improvement in data security and privacy
  • Research and stay up-to-date with evolving global legislation, regulations, and industry standards related to trust and safety compliance, ensuring ongoing alignment across all markets and adapting policies and procedures as needed
  • Assist in documenting privacy practices, policy updates, and user data guidelines to maintain transparency and compliance with evolving privacy standards
  • Develop and maintain effective working relationships with external stakeholders and government authorities
  • Coordinate with Policy & Enforcement and Community Operations teams to refer and report relevant matters to law enforcement authorities

Minimum Qualifications

  • Education: B.A./B.S. in related fields
  • 2+ years’ experience in trust and safety or related fields (must have experience in UGC moderation)
  • Strong proficiency with technology and online project management systems: SharePoint, MS Office, Airtable
  • Must have experience working with Zendesk
  • Interested in content policy, compliance, and/or internet governance
  • Strong understanding of data privacy regulations (e.g., GDPR, CCPA) and compliance best practices.

What We Offer

  • Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
  • Health benefits, including vision and dental!
  • RRSP Contributions (Canada), 401K Contributions (USA)
  • Generous vacation and Parental Leave Top-up
  • Corporate discount for gym memberships for you and your family
  • Winter break shutdown and a whole lot more!

$50,000 – $70,000 a yearPlease note, the above range is in CAD.Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom.About WattpadWho are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play…and all while having a great time.Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices – 1 located in Downtown Toronto and the other in Halifax.Culture and DiversityWattpad is an equal opportunity employer. We do not discriminate. Period.Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.

WEBTOON] Director, B2B Marketing – Wattpad – Los Angeles, CA – Toronto, ON

Company: Wattpad

Location: Los Angeles, CA – Toronto, ON

Expected salary:

Job date: Tue, 26 Nov 2024 23:14:07 GMT

Job description: into insightful and effective go-to-market plans. Oversee digital marketing campaigns and initiatives across various platforms… Director of B2B Marketing to work closely with the Wattpad & WEBTOON Brand Partnerships team in adapting strategic marketing…

Wattpad] Senior Designer (Independent Contractor) – Wattpad – Toronto, ON

Company: Wattpad

Location: Toronto, ON

Expected salary: $35 – 50 per hour

Job date: Fri, 13 Sep 2024 04:37:51 GMT

Job description: Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 85 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else. Our brand banner includes: Wattpad, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!The Senior Designer will be responsible for leading the creation and execution of visually compelling designs that align with Wattpad’s brand and strategic goals. They will work with creative briefs and brand guidelines to produce digital and print-ready design files that enhance Wattpad’s platform, advertising, social media, and more. This role involves overseeing design projects from concept to completion, collaborating with cross-functional teams, and iterating on designs based on Stakeholder and Creative Team feedback to continuously improve standards. The Senior Designer will develop original concepts for campaigns, source and utilize stock images, stay current with digital trends, and integrate new ideas into designs and brainstorming sessions.The ideal candidate demonstrates strong visual design and creative skills, a deep understanding of creative problem-solving approaches, and the ability to work within and extend existing brand systems. They will mentor new designers through active feedback and peer reviews to uphold quality, consistency, and brand adherence.This role requires effective management of deadlines and priorities while maintaining high standards of work. The Senior Designer will develop and document scalable, repeatable, and shareable marketing design processes.Please note, the deadline to apply for this opportunity is September 18, 2024.Thematic Responsibilities:

  • Lead Design Projects: Oversee the creation and execution of visually compelling designs from concept to completion, ensuring alignment with brand and strategic goals.
  • Incorporate Feedback: Receive and act on feedback to iterate and refine designs, continuously improving quality and adherence to brand guidelines.
  • Document Processes: Develop, document, and standardize marketing design processes to ensure they are repeatable, scalable, and shareable.
  • Mentor: Provide guidance and training to junior or new designers, offering constructive feedback and resources. May be a part of interviewing creative team talent.
  • Brand Adherence: Uphold brand consistency across all projects, mediums, and touchpoints.
  • Utilize Stock Resources: Source and integrate stock images and other resources as needed to enhance design projects.

Key Accountabilities and Behaviours:

  • Collaborate and Communicate: Work closely with cross-functional teams, including Marketing and Partnerships, to ensure cohesive design solutions.
  • Manage Deadlines and Priorities: Effectively balance and manage multiple projects, meeting deadlines while maintaining high standards of work.
  • Conduct Design Critiques: Participate in and lead design critiques, providing thoughtful input to ensure creative excellence and consistency across the team.
  • Innovate and Stay Current: Develop original concepts for campaigns, stay updated with digital trends, and incorporate new ideas into design solutions.
  • Present Work: Present design concepts and final work, clearly articulating design decisions, inspiration, and strategy.

Qualifications:

  • 5+ years of experience in Graphic Design with proven experience leading design projects and working with cross-functional teams.
  • Exemplary working knowledge of Adobe Creative Suite, including Photoshop, InDesign, Illustrator, Acrobat, and Figma, or similar tools
  • Design portfolio showcasing a range of design work, including website design and digital and print projects, with evidence of creative problem-solving and high-quality execution
  • Ability to comfortably communicate creative ideas with stakeholders and turn feedback into high-level solutions without sacrificing the quality of work
  • Strong organizational and time management skills with the ability to handle multiple projects simultaneously and meet deadlines
  • Approaches challenges with a positive, solutions-based attitude
  • Strong attention to detail with a focus on producing high-quality, polished designs
  • Experience in mentoring or training junior designers and providing constructive feedback
  • Experience pitching and presenting design work to internal teams, clients, and other stakeholders

$35 – $50 an hourPlease note, the above range is in USD.Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom.About WattpadWho are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play…and all while having a great time.Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices – 1 located in Downtown Toronto and the other in Halifax.Culture and DiversityWattpad is an equal opportunity employer. We do not discriminate. Period.Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.

Wattpad is a global entertainment company that aims to entertain and connect the world through stories. They are looking for a Senior Designer to lead design projects that align with the brand’s goals. The ideal candidate will have experience in graphic design, strong communication skills, and the ability to work collaboratively to meet deadlines. Wattpad values diversity and encourages candidates from all backgrounds to apply.

Wattpad – Wattpad] Marketing Intern (IP Marketing Team) – Toronto, ON – Halifax, NS

Company: Wattpad

Location: Toronto, ON – Halifax, NS

Job description: and storytelling, and write your next chapter with us! We are looking for a passionate and organized Marketing Intern to support… Wattpad’s IP Marketing team in creating unrivaled demand for Wattpad Originals. Reporting to the Sr. IP Marketing Manager…
The content is seeking a Marketing Intern to support Wattpad’s IP Marketing team in creating demand for Wattpad Originals. The intern will report to the Sr. IP Marketing Manager.

Next Chapter:

As the new Marketing Intern for Wattpad’s IP Marketing team, I was eager to dive into the world of promoting Wattpad Originals. My first task was to assist the Sr. IP Marketing Manager in analyzing the current demand for Wattpad Originals and brainstorming innovative new ways to increase interest and engagement. I spent hours researching the target audience and developing strategies to reach them effectively. With a passion for storytelling and a keen eye for detail, I was excited to be a part of a team that was dedicated to bringing unique and captivating content to audiences around the world.
Customer Experience Coordinator

Our company is seeking a Customer Experience Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers. You will assist customers with any inquiries or issues they may have, as well as coordinate with other departments to ensure timely resolution.

Responsibilities:
– Serve as the main point of contact for all customer inquiries and issues
– Provide prompt and courteous responses to customers via phone, email, and in-person
– Collaborate with other departments to address customer needs and provide solutions
– Maintain accurate records of customer interactions and transactions
– Assist with customer outreach and retention efforts
– Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Qualifications:
– High school diploma or equivalent
– 1+ year of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to multitask and prioritize in a fast-paced environment
– Proficient computer skills, including experience with Microsoft Office

We offer competitive compensation and benefits packages, as well as room for growth and advancement within the company. If you are passionate about providing exceptional customer service and have the skills to excel in this role, we encourage you to apply.

Expected salary: $18 – 19 per hour

Job date: Sat, 06 Jul 2024 03:51:36 GMT

Wattpad – WWS] Director, Creator Management (Long-Term Contract, 12 months) – Toronto, ON – Halifax, NS

Company: Wattpad

Location: Toronto, ON – Halifax, NS

Job description: looking for: 5+ years of experience working in a role related to influencer/talent management, publicity, or digital marketing…, etc.) on creator insights for marketing, monetizable campaign workflows, & etc. Provide day-to-day management and leadership of the…
The content is seeking a candidate with at least 5 years of experience in roles related to influencer/talent management, publicity, or digital marketing. The role involves providing insights for marketing campaigns, managing monetizable campaign workflows, and day-to-day leadership and management of a team.
Position: Customer Service Representative
Company: Confidential
Location: Toronto, ON

Our company is seeking a Customer Service Representative to join our team in Toronto, ON. The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for helping customers.

Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Resolving customer issues in a timely and professional manner
– Processing orders and returns
– Providing product information and guidance to customers
– Maintaining customer records and updating information as needed
– Collaborating with other team members to ensure excellent customer service

Qualifications:
– High school diploma or equivalent
– Previous experience in customer service is an asset
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and other relevant software

If you are a customer service-oriented individual who enjoys helping others, we encourage you to apply for this position. Please click on the link provided to submit your application.

Equal Opportunity Employer.

Expected salary: $100000 – 125000 per year

Job date: Sat, 06 Jul 2024 04:46:02 GMT

Wattpad – Wattpad] Marketing Intern (Social Media Team) – Toronto, ON – Halifax, NS

Company: Wattpad

Location: Toronto, ON – Halifax, NS

Job description: to join our Social Media & Influencer Marketing team within the Marketing department. Reporting to the Social Media Manager… creative concepts Help coordinate social media content and campaigns using project management tools, including working…
This content describes a job opportunity to join a Social Media & Influencer Marketing team within the Marketing department. The role involves reporting to the Social Media Manager, coming up with creative concepts, and coordinating social media content and campaigns using project management tools.
Job Description

Our company is seeking a highly motivated and detail-oriented Executive Assistant to support our busy executive team. The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to multitask effectively.

Responsibilities:
– Managing calendars, scheduling appointments, and coordinating travel arrangements
– Handling confidential information and sensitive documents with discretion
– Assisting with meeting preparation, including taking notes and creating reports
– Communicating with internal and external stakeholders on behalf of executives
– Performing general office tasks such as answering phones, filing, and maintaining office supplies
– Other administrative duties as assigned

Qualifications:
– Bachelor’s degree or equivalent experience
– 3+ years of experience as an Executive Assistant or in a similar role
– Proficiency in Microsoft Office Suite and other relevant software
– Strong organizational and time management skills
– Excellent communication and interpersonal abilities
– Ability to prioritize tasks and work efficiently in a fast-paced environment

If you are a proactive and resourceful individual who thrives in a challenging role, we encourage you to apply for this exciting opportunity.

Expected salary: $18 – 19 per hour

Job date: Sat, 06 Jul 2024 01:55:29 GMT

Wattpad – Wattpad] Technical Project Manager – Toronto, ON – Halifax, NS

Company: Wattpad

Location: Toronto, ON – Halifax, NS

Job description: and storytelling, and write your next chapter with us! We are looking for a Technical Project Manager to join our Delivery team. In… and projects. As a Technical Project Manager, you will bring your knowledge of agile and lean practices, sharing your passion…
The content is looking for a Technical Project Manager to join their Delivery team. They are seeking someone with knowledge of agile and lean practices who is passionate about leading teams and projects.

Next Chapter:

As the new Technical Project Manager, I immediately dove into my role, eager to make an impact on the team and projects. With my expertise in agile and lean practices, I quickly identified areas where we could streamline processes and improve efficiency. I began collaborating with cross-functional teams to implement these changes, all while sharing my passion for delivering high-quality results.

In my new role, I found myself constantly challenged and inspired by the dynamic nature of projects and the diverse group of individuals I worked with. Every day brought new opportunities to innovate and problem-solve, and I relished in the chance to lead my team to success.

As I settled into my position, I knew that I had found my true calling as a Technical Project Manager. I was excited to continue my journey with the team, driving forward progress and delivering exceptional results for our clients. The future was bright, and I was ready to take on whatever challenges came my way.
Job Description

Position: Marketing Manager

Location: San Francisco, CA

Salary: $80,000 – $100,000 per year

We are looking for an experienced Marketing Manager to join our team in San Francisco. The ideal candidate will be responsible for developing and implementing marketing strategies, campaigns and initiatives to drive brand awareness and ultimately increase sales.

Responsibilities:
– Develop and implement marketing initiatives to drive brand awareness and increase sales
– Manage social media platforms and create engaging content to attract new customers
– Analyze market trends and customer behavior to identify opportunities for growth
– Collaborate with cross-functional teams to execute marketing campaigns
– Monitor and report on marketing performance metrics
– Stay up-to-date with the latest marketing trends and best practices

Qualifications:
– Bachelor’s degree in Marketing or related field
– Proven experience as a Marketing Manager
– Strong analytical and project management skills
– Excellent communication and interpersonal abilities
– Ability to work in a fast-paced environment and meet deadlines

If you are a dynamic and results-driven individual with a passion for marketing, we would love to hear from you. Please apply with your resume and cover letter.

Expected salary:

Job date: Thu, 06 Jun 2024 00:42:44 GMT

Wattpad – Wattpad] Ad Operations Coordinator – Toronto, ON – Halifax, NS

Company: Wattpad

Location: Toronto, ON – Halifax, NS

Job description: Campaigns using our ad servers Support the management and optimization of digital ad campaigns to ensure they deliver… and materials What we’re looking for: Bachelor’s Degree or diploma in Advertising, Marketing, Statistics, Economics, Math…
This content is about campaigns utilizing ad servers to support the management and optimization of digital ad campaigns. They are seeking candidates with a Bachelor’s Degree or diploma in Advertising, Marketing, Statistics, Economics, or Math.
Job Description

We are looking for a talented and motivated individual to join our team as a Sales Manager. In this role, you will be responsible for driving sales growth through effective management of the sales team, development of new business opportunities, and strategic planning. The ideal candidate will have a proven track record of sales success, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
– Develop and implement sales strategies to drive revenue growth
– Manage and coach a team of sales professionals to meet and exceed sales targets
– Identify new business opportunities and develop relationships with key accounts
– Collaborate with marketing and product teams to optimize sales messaging and materials
– Analyze sales data to track progress and identify areas for improvement
– Provide regular updates to senior leadership on sales performance and strategic initiatives

Qualifications:
– Bachelor’s degree in Business, Marketing, or a related field
– 5+ years of sales experience, with a track record of exceeding targets
– Experience leading and coaching a sales team
– Strong communication and negotiation skills
– Proven ability to work independently and as part of a team
– Excellent analytical and problem-solving skills

If you are a results-driven individual with a passion for sales, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level.

Expected salary:

Job date: Sat, 30 Mar 2024 04:11:53 GMT