Manager, Sales Enterprise, Health and Well-being Solutions – LifeWorks – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Dec 2024 01:03:32 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Our Team and What We’ll Accomplish TogetherTELUS Health supports the total health and well-being of over 70 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
The successful candidate will build, lead and develop a high performance Enterprise (1000+) sales teams composed of 6+, who will drive significant B2B business growth, year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.
The candidate must have experience leading sales teams specifically focuses on selling Employee Assistance Programs (EAP), Virtual Care (VC) or Wellbeing (WB) products in a B2B setting. In-depth understanding of the EAP, WB, and VC markets, including key trends, client needs, and competitive landscape. Ability to communicate the value propositions and benefits of our solutions effectively to potential clients. Strong focus on customer satisfaction, understanding of the customer journey, and ability to tailor sales approaches to meet specific client needs and create winning outcomes for both the customer and the organization.What you’ll do:

  • Envision, devise and implement a market-leading sales plan, which fully supports growth, overachievement of the business’ goals, objectives and sales targets by utilizing the TELUS prescribed methodologies and tools, and overall drives consistent predictable results
  • Overall accountability for building a market-leading Sales Team via world class talent management, coaching and inspirational leadership, leveraging the TELUS Sales Academy & Premier Sales Organization Provide accurate, relevant and timely management information on the performance metrics for the business in order to facilitate effective business planning, forecasting and resource allocation
  • Maintain high levels of customer satisfaction and retention, by leading the team to drive real and long-standing relationships that lead to innovative outcomes for your customers
  • Build and execute on a strategy to drive sales volume through our broker and consulting channel, working closely with our partnerships team.
  • Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a senior leader in the business and throughout the extended community

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

TELUS Health is dedicated to empowering individuals to live their healthiest lives by leveraging technology and focusing on each person’s uniqueness. The company offers a range of health and well-being solutions and supports over 70 million lives globally. The ideal candidate will lead a high-performance sales team in driving B2B business growth, specifically focusing on Employee Assistance Programs, Virtual Care, and Wellbeing products. Responsibilities include building a sales plan, managing team performance, driving customer satisfaction, and collaborating with other teams. TELUS Health values inclusivity, diversity, innovation, and customer service, and is committed to creating a safe and supportive workplace for all employees.

Senior Manager, Benefits & Wellbeing – Operational Efficiency 6 month contract – Ontario Teachers’ Pension Plan – Toronto, ON

Company: Ontario Teachers’ Pension Plan

Location: Toronto, ON

Expected salary:

Job date: Fri, 13 Dec 2024 07:43:42 GMT

Job description: Senior Manager, Benefits & Wellbeing – Operational Efficiency – 6 month contract The opportunity This role… Benefits & Wellbeing Manager, and will report to the Director, Benefits & Wellbeing. What you’ll need University degree…

Telus – Manager- Global Well-being (remote) – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $95000 – 143000 per year

Job date: Wed, 13 Nov 2024 02:52:59 GMT

Job description: DescriptionJoin our team!The Well-being & Health Services team is passionate about optimizing the well-being of our team members, through innovative initiatives and a strategic approach to organizational health.We are on a journey to evolve our award winning approach globally, to create true value for our team members, as we strive to have the healthiest workplace on the planet.Our team has boundless energy, creativity, and a deep passion for improving holistic well-being.Here’s the impact you’ll make!We are looking for a dynamic and poised individual to support the execution of our employee well-being strategy and vision, as a critical part of our expansion globally. You are a passionate advocate of workplace health with a proven track record of implementing progressive and innovative approaches to well-being and mental health that are focused on driving cultural change and creating an amazing employee experience.Reporting to the Director, Well-being & Health Services, People & Culture you are an innovative thought leader, and an insightful advisor to your team and to leadership audiences at all levels. You are known for building and valuing relationships across the organization, with senior leadership and with key stakeholders.You possess strong data and analytical skills with deep experience in coordinating cross-functional teams, forming and leading programs, and the ability and confidence to present to all levels within our organization. You are a team player that understands the well-being needs of employees in today’s workforce, and have a proven ability to inspire and collaborate to reflect and deliver outcomes.In this role, you will work to support an amazing team of well-being professionals designing, delivering and assessing well-being and mental health related initiatives globally. You will be a key advisor as we continue to enhance and evolve our comprehensive well-being strategy.If this sounds like you, read on…Here’s what you’ll do

  • Champion the importance of optimal organizational health and well-being within TELUS
  • Lead a team of well-being experts on well-being implementation activities, and coach others through influence
  • Act as subject matter expert on our team providing advice to leadership, colleagues, and team members regarding our well-being strategy, well-being initiative implementation, mental health and psych safety strategic plans and more, in countries across the world.
  • Thoughtfully construct an operational plan to execute on our comprehensive well-being model, and looks for ways to enhance our current service delivery model
  • Passionately lead the continued evolution and execution of a best in class well-being & mental health strategy, that aligns with the National Standard for Psychological Health and Safety and ISO 45003 in order to maximize support for the psychological well-being of our team members and their families
  • Provide thought leadership, market intelligence and best practice at a global level on well-being topics to improve organizational capabilities
  • Build measurement strategies into your approach so we can leverage key data insights ongoing to identify trends/risks, monitor progress and improve our approach
  • Foster a continuous improvement mindset; continually look for opportunities to improve the team member experience and influence our culture and our behaviours.
  • Prepare and deliver high impact, persuasive presentations to leaders and team members about our progressive approach when required
  • Build relationships and lead plans with cross-functional teams, internal and external partners, and vendors
  • Collaborate with our Communications team to think outside of the box to create innovative, creative promotional and education strategies to bolster team member well-being

QualificationsWhat you bring

  • Impactful Leader- extensive experience in leading teams that implement high impact well-being initiatives. Demonstrated success supporting highly engaged and high performance teams
  • Strategist- Minimum 10 -12 years’ progressive experience in a strategy-leading role in the area of workplace well-being. Proven expertise creating strategic plans that align with a best in class framework like the National Standard for Psychological Health and Safety
  • Operations expertise- Experience managing well-being amenities and facilities within buildings like meditation suites, and fitness centres
  • Consultant: exceptional collaboration, relationship management, influencing and negotiation skills, including compelling storytelling and presentation to executive audiences, and advanced stakeholder management
  • Problem solver: the fundamentals of taking a problem, examining the challenge, building recommendations and executing on those recommendations
  • Compelling communicator: clear, concise and influential in all aspects of communication. Ability to communicate across a broad spectrum from detailed level to senior executives. Must be adept at conveying complex ideas clearly and persuasively.
  • Driver: proven track record leading and delivering on multiple, complex initiatives simultaneously from creation to tactical implementation
  • Curious Connector: uses data insights to support your gut when making decisions and looking for ways to continuously improve our approach
  • Demonstrated experience influencing executives including VPs and Senior Vice Presidents
  • A Bachelor’s degree or equivalent experience and education in a health related or human resources related field

Great-to-haves

  • Experience designing an operational model for global delivery of well-being, through to implementation
  • Bilingual

Salary Range: $95,000-$143,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.People & Culture, Finance and Corporate AffairsAcross People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​We are honoured to be recognized82%
2023 engagement score140,000+
Team members worldwide12
# of years voted One of Canada’s Best Corporate CitizensAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Bilingual Case Manager (Wellbeing Assessment Screener) – Telus – Montreal, QC – Toronto, ON

Company: Telus

Location: Montreal, QC – Toronto, ON

Expected salary: $55817 – 83725 per year

Job date: Sat, 16 Nov 2024 04:09:42 GMT

Job description: Create awesome experiences for our customers.Who is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.Our team and what we’ll accomplish togetherOur Wellbeing Assessment team is dedicated to fostering a healthier, more supportive environment for individuals by providing virtual mental health assessments and personalized recommendations to help people feel their best. Our team consists of experienced psychometrists and mental health screeners who are committed to understanding and addressing the unique needs of each person we serve. The team is led by a clinical psychologist who provides mentorship, guidance, and quality oversight.What you’ll doAs a Bilingual Wellbeing Assessment Screener, you will provide personalized and exceptional service through the following activities:

  • Conduct interviews: interview professionals and executives to assess their mental wellbeing and coping strategies
  • Document insights: Write detailed notes from interviews, capturing key points, such as strengths, areas of concern, recommendations to improve wellbeing.
  • Integrate Data: Combine questionnaire data with interview findings to provide a comprehensive wellbeing assessment
  • Complete reports: Create summary reports with tailed recommendations based on integrated data
  • Collaborate: Work with colleagues to enhance screening processes and stay updated on mental health developments.

Your goal is to empower clients with personalized strategies to improve their mental health and wellbeingWhat you bring

  • Experience in psychology, social work, or a related mental health field – Bachelor or Master’s level education
  • Previous experience working directly with clients, preferably in a mental health or wellbeing setting.
  • Ability to conduct thorough and empathetic interviews to assess mental wellbeing.
  • Proficiency in analyzing questionnaire data and integrating it with interview findings.
  • Strong writing skills to document interviews and compile comprehensive summary reports.
  • Bilingual verbal and writing skills: excellent English and French verbal and written communication skills to interact effectively with clients and colleagues.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • Excellent time management skills to handle multiple clients and tasks efficiently.

Great-to-haves

  • Familiarity with using standardized assessment tools and analyzing mental health data.
  • Experience compiling detailed reports and care plans based on client assessments.​

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position’s main responsibilities, given its national scope.#LI-RemoteSalary Range: $55,817-$83,725Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health is dedicated to empowering individuals to live their healthiest lives by leveraging technology to create personalized healthcare experiences. The Wellbeing Assessment team focuses on providing virtual mental health assessments and recommendations to improve mental wellbeing. They are looking for a Bilingual Wellbeing Assessment Screener to conduct interviews, document insights, integrate data, create reports, and collaborate with colleagues. Candidates should have a background in psychology or mental health, experience working with clients, strong communication and analytical skills, and fluency in English and French. TELUS offers competitive compensation and benefits, flexible work options, career growth opportunities, and a commitment to diversity and inclusion. They are looking for individuals who are passionate about using technology to improve health outcomes and make a positive impact in the world.

Bilingual Case Mgr (Wellbeing Assessment Screener) – TELUS Health – Telus – Montreal, QC – Toronto, ON

Company: Telus

Location: Montreal, QC – Toronto, ON

Expected salary: $55817 – 83725 per year

Job date: Sun, 10 Nov 2024 04:36:05 GMT

Job description: Create awesome experiences for our customers.Who is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.Our team and what we’ll accomplish togetherOur Wellbeing Assessment team is dedicated to fostering a healthier, more supportive environment for individuals by providing virtual mental health assessments and personalized recommendations to help people feel their best. Our team consists of experienced psychometrists and mental health screeners who are committed to understanding and addressing the unique needs of each person we serve. The team is led by a clinical psychologist who provides mentorship, guidance, and quality oversight.What you’ll doAs a Bilingual Wellbeing Assessment Screener, you will provide personalized and exceptional service through the following activities:

  • Conduct interviews: interview professionals and executives to assess their mental wellbeing and coping strategies
  • Document insights: Write detailed notes from interviews, capturing key points, such as strengths, areas of concern, recommendations to improve wellbeing.
  • Integrate Data: Combine questionnaire data with interview findings to provide a comprehensive wellbeing assessment
  • Complete reports: Create summary reports with tailed recommendations based on integrated data
  • Collaborate: Work with colleagues to enhance screening processes and stay updated on mental health developments.

Your goal is to empower clients with personalized strategies to improve their mental health and wellbeingWhat you bring

  • Experience in psychology, social work, or a related mental health field – Bachelor or Master’s level education
  • Previous experience working directly with clients, preferably in a mental health or wellbeing setting.
  • Ability to conduct thorough and empathetic interviews to assess mental wellbeing.
  • Proficiency in analyzing questionnaire data and integrating it with interview findings.
  • Strong writing skills to document interviews and compile comprehensive summary reports.
  • Bilingual verbal and writing skills: excellent English and French verbal and written communication skills to interact effectively with clients and colleagues.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • Excellent time management skills to handle multiple clients and tasks efficiently.

Great-to-haves

  • Familiarity with using standardized assessment tools and analyzing mental health data.
  • Experience compiling detailed reports and care plans based on client assessments.​

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position’s main responsibilities, given its national scope.#LI-RemoteSalary Range: $55,817-$83,725Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health is dedicated to improving healthcare experiences for everyone by leveraging technology and focusing on individual needs. The Wellbeing Assessment team focuses on mental health assessments to provide personalized recommendations. The Bilingual Wellbeing Assessment Screener conducts interviews, integrates data, and creates reports to improve mental health and wellbeing. Requirements include a background in mental health, experience working directly with clients, strong communication skills, and proficiency in analyzing data. TELUS offers competitive compensation and benefits. The company values diversity and inclusivity in the workplace. They are committed to providing accommodations for applicants with disabilities.

Bilingual Wellbeing Assessment Screener – TELUS Health – Telus – Montreal, QC – Toronto, ON

Company: Telus

Location: Montreal, QC – Toronto, ON

Expected salary: $55817 – 83725 per year

Job date: Fri, 08 Nov 2024 03:36:15 GMT

Job description: Create awesome experiences for our customers.Who is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.Our team and what we’ll accomplish togetherOur Wellbeing Assessment team is dedicated to fostering a healthier, more supportive environment for individuals by providing virtual mental health assessments and personalized recommendations to help people feel their best. Our team consists of experienced psychometrists and mental health screeners who are committed to understanding and addressing the unique needs of each person we serve. The team is led by a clinical psychologist who provides mentorship, guidance, and quality oversight.What you’ll doAs a Bilingual Wellbeing Assessment Screener, you will provide personalized and exceptional service through the following activities:

  • Conduct interviews: interview professionals and executives to assess their mental wellbeing and coping strategies
  • Document insights: Write detailed notes from interviews, capturing key points, such as strengths, areas of concern, recommendations to improve wellbeing.
  • Integrate Data: Combine questionnaire data with interview findings to provide a comprehensive wellbeing assessment
  • Complete reports: Create summary reports with tailed recommendations based on integrated data
  • Collaborate: Work with colleagues to enhance screening processes and stay updated on mental health developments.

Your goal is to empower clients with personalized strategies to improve their mental health and wellbeingWhat you bring

  • Experience in psychology, social work, or a related mental health field – Bachelor or Master’s level education
  • Previous experience working directly with clients, preferably in a mental health or wellbeing setting.
  • Ability to conduct thorough and empathetic interviews to assess mental wellbeing.
  • Proficiency in analyzing questionnaire data and integrating it with interview findings.
  • Strong writing skills to document interviews and compile comprehensive summary reports.
  • Bilingual verbal and writing skills: excellent English and French verbal and written communication skills to interact effectively with clients and colleagues.
  • Ability to handle sensitive information with the utmost confidentiality and professionalism.
  • Excellent time management skills to handle multiple clients and tasks efficiently.

Great-to-haves

  • Familiarity with using standardized assessment tools and analyzing mental health data.
  • Experience compiling detailed reports and care plans based on client assessments.​

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.#LI-RemoteSalary Range: $55,817-$83,725Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health is dedicated to empowering individuals to live their healthiest lives by leveraging technology and focusing on personalization. Their Wellbeing Assessment team provides virtual mental health assessments and personalized recommendations for better health experiences. The Bilingual Wellbeing Assessment Screener role involves conducting interviews, documenting insights, integrating data, and collaborating with colleagues to improve mental health and wellbeing. Ideal candidates have experience in psychology or social work, strong communication skills in English and French, and the ability to handle sensitive information confidentially. TELUS offers a competitive salary and benefits package, including career growth opportunities and a diverse, inclusive work environment. The company is committed to creating innovative healthcare solutions to improve outcomes for individuals. Candidates with disabilities will receive accommodation during the recruitment process.

Project Manager, Health Care and Well-being Standards – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 27 Aug 2024 22:42:00 GMT

Job description: successful candidate will be responsible for taking projects from start to finish. Strong project management and the ability to effectively… designation is an asset. Minimum 3-5 years project management or standards development experience in a relevant field…

Telus – Case Mgr (Wellbeing Assessment Screener) – TELUS Health – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $55817 – 83725 per year

Job date: Sat, 17 Aug 2024 00:37:23 GMT

Job description: problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture… of their tasks. Health We’re looking for clinicians, programmers, product developers, sales and marketing people, customer…
This content discusses how technology can create challenges and opportunities for human beings in a digital world. It emphasizes the importance of a high-performance culture and the need for various professionals, such as clinicians, programmers, and marketers, to address health-related issues. Ultimately, the goal is to create positive outcomes for individuals in the digital age.
Customer Service Representative

Our company is seeking a highly motivated and energetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients and resolving any inquiries or issues they may have.

Key Responsibilities:

– Answering customer inquiries via phone, email, and chat
– Assisting customers with product information and recommendations
– Processing orders and handling returns and exchanges
– Resolving customer complaints in a professional and timely manner
– Identifying opportunities to upsell products or services to customers
– Maintaining accurate customer records and documentation

Qualifications:

– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving and decision-making abilities
– Proficiency in Microsoft Office and CRM software
– Ability to work well in a fast-paced environment

If you are a team player with a positive attitude and a passion for delivering outstanding customer service, we would love to hear from you. Apply now to join our dynamic team!

CSA Group – Project Manager – Health Care and Well-being (12-month contract) – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Job description: like you to help make it happen. Job Summary: CSA Group has an immediate opportunity for a Project Manager in the Health Care… from start to finish, with the ability to effectively manage multiple projects. Establishing and managing project processes…
CSA Group is seeking a Project Manager for their Health Care division who can manage multiple projects from start to finish. The role involves establishing and overseeing project processes.
Job Description

We are looking for a dedicated and reliable Delivery Driver to join our team. Your main responsibilities will include delivering packages to customers in a timely and safe manner, ensuring all parcels are accounted for and maintaining a clean and organized delivery vehicle.

To be successful in this role, you must have a valid driver’s license with a good driving record and have a strong attention to detail. Excellent communication skills and the ability to work independently are also essential.

If you are a team player with a positive attitude and have experience in a similar role, we would love to hear from you. Apply now to become part of our dynamic team!

Expected salary:

Job date: Wed, 24 Jul 2024 22:15:55 GMT

Government of Nova Scotia – Mental Health and Wellbeing Consultant (SchoolsPlus) (Education Officer 3) – Halifax, NS

Company: Government of Nova Scotia

Location: Halifax, NS

Job description: emotional learning, well-being, and safe and inclusive school communities. Responsibilities also include project management… of Teacher Certification, EECD Experience in an integrated leadership role (consultant, coordinator, manager or equivalent…
The content discusses the importance of emotional learning, well-being, and creating safe and inclusive school communities. Responsibilities outlined include project management and experience in a leadership role within education.
Job Description:

We are looking for a talented and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing excellent service, and resolving any issues or complaints. As a Customer Service Representative, you will need strong communication skills, attention to detail, and the ability to work well under pressure.

Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Resolving customer complaints in a professional and timely manner
– Providing information about products and services
– Processing orders and returns
– Maintaining accurate customer records
– Working closely with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Excellent communication skills
– Strong problem-solving abilities
– Ability to multitask and work in a fast-paced environment
– Proficiency in Microsoft Office and other basic computer skills

If you are passionate about providing exceptional customer service and are looking to join a dynamic team, we would love to hear from you. Apply now to be considered for this exciting opportunity.

Expected salary: $3507.08 – 4129.29 per month

Job date: Thu, 25 Jul 2024 22:28:07 GMT