Yelp – Principal Product Manager – Services (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary: $202000 – 289000 per year

Job date: Wed, 22 Jan 2025 23:32:40 GMT

Job description: SummaryMillions of users rely on Yelp to research, contact, and hire local service professionals. With so much opportunity in the $1 trillion U.S. home services market, finding reliable service providers largely remains a cumbersome and offline process. Yelp is transforming this space.Our team is at the forefront of simplifying how homeowners find and hire local service professionals. You’ll join an innovative, nimble, and fun team that blends the agility of a startup with the stability and resources of a successful public company. Your work will directly influence Yelp’s revenue and bottom line, giving you a unique opportunity to make a significant impact.We are seeking an experienced Product Manager to reimagine how consumers and service professionals interact on Yelp. In this role, you will have the opportunity to take ownership of a key growth area for the company. You’ll collaborate with Engineers, Designers, Marketing teams, Business Operations, Data Scientists, and other Product Managers to deliver impactful solutions that drive meaningful results. Join our team to be a part of this exciting journey and help us shape the future of home services!This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you’ll do:

  • Define and drive the product vision and roadmap for how consumers hire service professionals on Yelp.
  • Develop features across various stages: incubating and launching new 0 → 1 features, as well as scaling and honing existing ones.
  • Listen to customer wants and needs, translate into product ideas, and prioritize product ideas based on business metrics impact and company revenue.
  • Work closely with UI/UX Designers and Engineers to develop product features, stay on-top of execution, and deliver high quality, user-friendly product features.
  • Run A/B experiments on new product features to inform product direction.
  • Partner with the go-to-market team and stakeholders across the organization to launch and grow adoption for your products.

What it takes to succeed:

  • 8+ years of product management experience. Marketplace experience is a plus.
  • Customer focus: you have a genuine passion for understanding our customers, deeply grasp their needs, and effectively translate their desires into tangible product features.
  • Analytical: you succeed in developing industry-leading products that deliver significant business results, and you possess the business acumen and metrics-driven mindset to make informed product investment decisions.
  • Cross-functional: you will work closely with our Engineering, Marketing, Design, Biz Ops, Data Science, Go-to-market teams and more. You drive your own projects while having a positive influence on the roadmap of various other teams.
  • Problem solver: you excel at connecting the dots, making sense of data, and offering creative solutions to overcome obstacles and unblock the team. You thrive in ambiguity and lead the team to clarity.
  • Communication: strong written and verbal communication skills, ability to communicate with many stakeholders across different parts of the organization. Ability to lead discussions around what to build and acquisition strategies, all backed with data and analysis.
  • Excellent in execution: you make things happen.

What you’ll get:

  • Compensation range is $202,000-$289,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
  • This opportunity has the option to be fully remote in all locations across Canada.
  • You can find more information about Yelp’s five star benefits

!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – iOS Engineer – Client Data (Remote, Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary: $101000 – 237000 per year

Job date: Thu, 30 Jan 2025 04:02:37 GMT

Job description: SummaryDo you love working on iOS applications? Yelp has been at the forefront of iOS development for over a decade, from launching our consumer app to introducing the business owners app, and we continue to push the boundaries of what’s possible on iOS. We’re looking for a Remote iOS Engineer based in Canada to join our collaborative team.Yelp connects users with great local businesses and empowers them to share their experiences, helping others discover new favorites. Our small yet impactful iOS team plays a crucial role in enhancing user engagement for millions.Our Client Data team is looking for an iOS Engineer to help shape the direction for GraphQL APIs on iOS at Yelp. You’ll use GraphQL to seamlessly deliver data to millions of users and devices worldwide, across all platforms. Our team supports hundreds of engineers across the company, actively using and contributing to open-source tools like GraphQL and Apollo.Yelp engineering culture is driven by our : we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.What you’ll do:Build scalable libraries/frameworks//tooling/infrastructure for data fetching focusing on developer experience, reliability, and efficiency.Scope, design and lead iOS projects from conception to completion.Evaluate the latest technologies used in the industry and contribute to updating the team roadmap.Write clear and concise technical documentation.Mentor other engineers and share the skills you’ve learned.Embrace opportunities for continuous learning and growth, and help the team take on new challenges.What it takes to succeed:Several years of experience with the iOS platform, using Swift or Objective-CA strong interest and experience in working on iOS libraries, frameworks, and other platform projects.Experience with data fetching on iOS apps (e.g. GraphQL, REST APIs).Experience with iOS testing, from breaking controller logic into unit-testable pieces to automated testing.A willingness to tackle scalability, reliability, and performance challenges.What you’ll get:Compensation range is $101,000-$237,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.This opportunity has the option to be fully remote in all locations across Canada.You can find more information about Yelp’s five star benefits !ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – Product Design Manager – Local Biz (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary:

Job date: Thu, 09 Jan 2025 03:00:06 GMT

Job description: SummaryYelp is looking for an experienced Product Design Manager to lead the design efforts for one of our Local Business design teams.This role is pivotal in creating a cohesive and comprehensive experience for business owners. Your efforts will enable them to connect better with customers, engage more with Yelp, grow their businesses, and realize the true value of Yelp. You will lead design projects to craft meaningful end-to-end experiences for Local Biz owners.Yelp is the best source of knowledge about local businesses. At Yelp, you’ll have the opportunity to have a real impact on a product that hundreds of millions of consumers trust to discover and engage with businesses in their community!If you are passionate about design and eager to make a significant impact on local businesses, we would love to hear from you!This opportunity requires you to be located in the Eastern time zone of Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you’ll do:

  • Lead and mentor a team of 3-4 product designers, providing regular feedback on design work, career progress, and work satisfaction to set them up for success. Foster an environment that promotes career development through new learning opportunities and defined career milestones.
  • Ensure consistent and high-quality creative work from your team. Be accountable for the output and quality of your team’s work, ensuring it has a significant impact on the business.
  • Work closely with product managers, engineers, writers, researchers, and other designers to make quick decisions in a highly collaborative environment. Partner with product management, engineering, research, and marketing to ensure a smooth product development process.
  • Collaborate with stakeholders and product owners to shape roadmaps and requirements, ensuring teams and projects are properly staffed.
  • Advocate for design while promoting a fast-paced environment. Build a positive, inclusive, and accountable culture within the team.
  • Represent design alongside product and GTM leaders responsible for the success of Yelp for Local Businesses.
  • Recruit and retain top design and research talent, developing a world-class design team.
  • Foster and build a fun, diverse, and inclusive culture that reflects

.What it takes to succeed:

  • 6+ years of product design experience with a strong portfolio of work and knowledge of native iOS and responsive web patterns, as well as experience managing a team of product designers.
  • Experience with shipping consumer- and/or business-facing products, ideally in marketplaces or social media environments.
  • Understanding of how to create cohesive working relationships between various orgs (engineering, product, data science, research, etc.).
  • Experience in driving strategy & influencing product roadmaps (short & long-term).
  • Demonstrated ability to develop, retain, and lead a world-class design team.
  • A passion for Yelp and our mission of connecting people to great local businesses.

What you’ll get:

  • Compensation range is CAD$176,000-290,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
  • This opportunity has the option to be fully remote in locations within Canada’s Eastern time zones.
  • You can find more information about Yelp’s five star benefits

!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – Business Systems Analyst – Marketing Technology (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary: $85000 – 166000 per year

Job date: Sun, 08 Dec 2024 04:29:50 GMT

Job description: SummaryHave a passion for automation? Love working on Marketing platforms and processes? Enjoy using your creative ideas and technical knowledge to help catalyze business success? As a remote Marketing Technology Business System Analyst at Yelp, you’ll have the opportunity to think creatively about how to make internal tools better, to research and evaluate new innovative solutions, to scale to support Yelp’s fast growth, and to contribute to the success of our marketing teams.Business Systems Analysts are the drivers for all innovative and transformational projects that impact our marketers’ ability to deliver the right message, to the right customer, at the right time. On an average day, BSAs might be immersed in creating project planning artifacts, contributing to technical solution designs, collaborating with marketing leadership on their strategic goals, documenting user stories, and spec-ing out new ideas, while always improving the Yelper experience.Our team leads and manages projects from conception through execution, forming the bridge between our business teams, product teams, and technical teams. We get excited about focusing on the business side of technical problems and finding creative solutions. Join a supportive team where you will continue to develop your skills while ensuring that Yelp has an effective and scalable platform for our business-critical departments!This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you’ll do:

  • Manage, design, and improve marketing tools and processes: Oversee the development and enhancement of marketing tools and processes to drive efficiency and effectiveness.
  • Lead projects from conception to execution: Guide projects through all phases, including planning and scoping, research and analysis, functional design, testing, and rollout.
  • Planning and scoping: Collaborate with business partners to identify and refine project proposals. Develop project scope, timelines, estimates, and detailed work plans.
  • Analysis and design: Utilize strong analytical, problem-solving, and technical skills to understand business needs, redefine processes, and recommend best practices. Partner with technical teams to design quality, scalable solutions.
  • Testing and rollout: Ensure successful implementation of new processes and features. Lead change management initiatives and facilitate effective training efforts.
  • Vendor evaluation: Conduct research on tools, organize vendor demonstrations, and create comprehensive evaluation reports.

What it takes to succeed:

  • Ideally 3+ years of business systems analyst experience.
  • Ideally 3+ years of hands-on, operational experience with Marketing Automation platforms like Braze, Salesforce Marketing Cloud, Pardot, HubSpot or Iterable.
  • Clear understanding of the platform’s technical capabilities and limitations.
  • Experience in creating presentations, workflows, roadmaps for effective project planning and requirements communications.
  • Skilled in driving adoption, facilitating change, and improving business results.
  • Strong skills in building consensus and effectively coordinating and managing projects across multiple business units and technical teams.
  • Exposure to and understanding of the salesforce.com platform

What you’ll get:

  • Compensation range is $85,000-166,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
  • This opportunity has the option to be fully remote in all locations across Canada.
  • You can find more information about Yelp’s five star benefits

!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – Senior Product Manager – Local Business Monetization (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary:

Job date: Sat, 23 Nov 2024 23:21:00 GMT

Job description: SummaryYelp is used by millions of small and local businesses to manage their online presence. Local businesses are turning to Yelp because we’re uniquely positioned to help them to grow their business and reach their potential customers. Our Product and Engineering teams build meaningful partnerships with local businesses to identify their needs and create innovative products and features to support them. Our commitment to connecting people with great local businesses has never been stronger.We are looking for a seasoned product manager to join the Local Monetization Product team in building new products and features for local business owners to manage their online presence and to advertise on Yelp. In this role, you’ll own and optimize the payments and billing experience that processes over $1B in annual revenue from Yelp’s 500,000+ advertisers. This highly visible role, with significant revenue impact, involves close communication with Yelp’s executive team and collaboration with leaders from Product & Engineering, Finance, Customer Success, and other departments to help local businesses succeed on Yelp.If you are looking to own a key part in our mission to help local businesses to grow, work in a billion dollar revenue company, and work with a cross-functional group across Engineering, Design, Marketing, Biz Ops, Data Science, and Product Management, then this role is for you.The culture at Yelp is a unique environment combining the best parts of being at a startup with the stability and resources of a successful public company. You’ll have full ownership of the product you’re working on and will be able to make fast decisions in a highly collaborative environment. Your work will have a huge impact on Yelp and the local business community.This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you’ll do:

  • Engage, analyze, and prioritize solutions that help local businesses manage their online presence, advertise, and connect with potential customers.
  • Develop a product roadmap and write functional product requirements in collaboration with finance, design, analytics, data and engineering teams, and other cross-functional partners.
  • Work with our engineering team to implement and roll out new features that drive revenue to our local business.
  • Manage the entire product lifecycle, from defining and building to releasing and measuring success.
  • Define long-term roadmaps, prioritize features and evangelize product launches to executives, product managers, sales, business development, go-to-market team, and other stakeholders at Yelp.
  • Move quickly. We strive for perfection but love to release and iterate.

What it takes to succeed:

  • Experience and Mindset: Multiple years of hands-on product management experience with a growth mindset. Experience in big tech is a plus.
  • Strategic thinking & excellent execution: Balance strategic vision and execution, guiding your team with a clear roadmap and constantly optimizing and driving towards company goals.
  • Communication: Strong written and verbal communication skills to engage stakeholders across different parts of the organization, discuss strategies, and support decisions with data and analysis.
  • Analytical: Solid understanding of metrics and strong analytical skills; experience in A/B testing is a plus. Business savvy and metrics-driven to make informed product investment decisions.
  • Cross-functional: Collaborate closely with a variety of teams to drive projects and influence interdepartmental roadmaps.

What you’ll get:

  • Compensation range is $98,000-233,000 annually. You may also be offered restricted stock units and benefits.
  • This opportunity has the option to be fully remote in all locations across Canada.
  • You can find more information about Yelp’s five star benefits

!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – Lead Product Manager – Guest Experience Management (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary:

Job date: Fri, 06 Dec 2024 08:02:11 GMT

Job description: SummaryYelp’s mission is to connect people with great local businesses. On the Yelp Restaurants team, we’re dedicated to transforming the dining out experience for both diners and restaurants. Whether diners are planning two weeks or 20 minutes in advance, our goal is to allow them to easily browse and get a table at the restaurant they love. From casual to fine dining, our goal is to fill restaurants’ tables so that they can maximize revenue while streamlining operations and delivering the best guest experience.We’re looking for an experienced Lead Product Manager who can develop a deep understanding of restaurateurs and consumers and how we can serve them better. You’ll work with our established Engineering and Design teams, as well as dedicated Sales, Customer Success, and Marketing teams.Are you passionate about working on products that are used and loved by millions of people every day? At Yelp, you’ll have an opportunity to make a real impact on a product you actually use. The team you’ll work with is innovative, nimble, and fun. The culture at Yelp is a unique environment combining the best parts of being at a startup with the stability and resources of a successful public company. You’ll have full ownership of your focus area and will be able to make fast decisions in a highly collaborative environment.This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.What you’ll do:

  • Build consumer experiences for Waitlist and Reservations, drive traffic to restaurants, and grow Yelp users.
  • Define, communicate, and execute long-term strategy and roadmaps.
  • Contribute to a thoughtful and cohesive approach to consumer acquisition, onboarding, and guest experience.
  • Partner closely with Design and Engineering teams to build and iterate solutions for customer needs.
  • Partner closely with go-to-market teams (Sales, Marketing, Customer Success) to launch products, gather customer feedback, and share roadmaps.
  • Collaborate with other PMs across Yelp to build holistic restaurant product solutions.

What it takes to succeed:

  • 4+ years of experience in product management.
  • A balance between strategic thinking, attention to detail, execution.
  • Customer focus: you genuinely care for our customers and know their needs the best.
  • Great design sense: your wireframes can convey a product vision.
  • Passionate about data: you can run your own queries and slice and dice data to bits.
  • Excellent execution: you make things happen.
  • Solid understanding of how to grow metrics and lots of practice running A/B tests.
  • Comfort in the spotlight of high-visibility initiatives.
  • Thrive in ambiguity and lead the team to clarity.
  • A track record of partnering well with cross-functional teams.

What you’ll get:

  • Compensation range is $124,000-243,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
  • This opportunity has the option to be fully remote in all locations across Canada.
  • You can find more information about Yelp’s five star benefits

!ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote

Yelp – Senior Applied Scientist (Remote – Canada) – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Nov 2024 02:32:29 GMT

Job description: to you, come join our team! This opportunity is fully remote and does not require you to be located in any particular area in Canada… to be fully remote in all locations across Canada. You can find more information about Yelp’s five star benefits…

Yelp – Senior Product Manager – Local Business Monetization [Remote – Canada] – Toronto, ON

Company: Yelp

Location: Toronto, ON

Expected salary:

Job date: Sun, 24 Nov 2024 04:02:40 GMT

Job description: on Yelp and the local business community. This opportunity is fully remote and does not require you to be located in any… particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel…

Community Intern, Orlando – Yelp – Orlando, FL

Company: Yelp

Location: Orlando, FL

Expected salary: $15 – 18 per hour

Job date: Sun, 24 Nov 2024 08:08:35 GMT

Job description: Are you a social butterfly with a knack for throwing remarkable parties and planning engaging local meet-ups and happy hours? If so, our job opportunity is perfect for you! In this role, you will gain practical experience in digital and social media marketing as you create and promote exciting events that bring people together. From crafting compelling social media posts to driving event attendance through targeted online campaigns, you will play a key role in creating memorable experiences for our community. Join our team and let your creativity and passion for connecting people shine!

Yelp – Community Intern, GTA – Toronto, ON

Company: Yelp

Location: Toronto, ON

Job description: SummaryYelp’s Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special.Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what’s happening in your own community.Note: This internship serves the Greater Toronto area. If you are located within Toronto, please check out the “Community Intern, Toronto” job listing.What you’ll do:You will work with your Community Manager to understand your market and prioritize effective messagingYou will help to plan and execute events including remarkable parties, local meet-ups, and happy hoursYou will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagementYou will support the maintenance of Yelp’s local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business informationYou will support online community building through engaging with Yelpers via the app/website in a variety of waysWhat it takes to succeed:You are a current undergraduate student or a recent college graduate, or equivalent experienceYou currently reside in GTA (Markham, Richmond Hill, Vaughan, Mississauga, Thornhill) and have reliable transportation (Required)You are at least 19 years of age (Required)You consider yourself a local expert- you know what is trending in the area and have a love for small businessesYou have experience and interest in planning and coordinating eventsYou have strong written and verbal communication skillsYou are well organized and pay attention to detailYou have experience with social media copywriting and asset coordinationYou are a creative problem solver who understands Yelp’s applicationsYou have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work * You have the ability to lift 10 pounds without assistanceWhat you’ll get:Compensation range for this position is $18 – $21 per hour.ClosingAt Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.Actual salary offered may vary based on multiple factors, including but not limited to, an individual’s location and experience.We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.#LI-Remote
Yelp’s Community team works to promote local businesses through events, partnerships, and social media. The Community Intern program in the Greater Toronto Area offers a 6-month development program where interns work with their local Community Manager to plan and execute events, manage social media, and engage with the Yelp community. Candidates should be local experts with a love for small businesses, have strong communication skills, and be well-organized. The internship offers a compensation range of $18-$21 per hour. Yelp is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities.
Job Description

As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients over the phone and via email. Duties include answering inquiries, resolving complaints, and processing orders accurately and efficiently. You must have excellent communication skills, be detail-oriented, and have the ability to multitask in a fast-paced environment. Previous customer service experience is preferred. Training will be provided. Join our team and help us provide top-tier customer service to our valued clients.

Expected salary: $18 – 21 per hour

Job date: Sun, 11 Aug 2024 00:37:49 GMT