Zortech Solutions – Data Engineer (GenAi/LLM) Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Tue, 11 Mar 2025 23:08:26 GMT

Job description: Role: Data Engineer (GenAi/LLM)Location: Remote-CanadaDuration: 6-12+ MonthsJob Description:Exp level: 2-5 yearsThe Client Data Office brings the power of data and analytics to life, leveraging our marketleading health & wellbeing products and the health delivery services to help create healthiercommunities around the globe.Design, develop, and maintain ETL processes to extract, transform, and load data fromvarious sources into our data infrastructure.Implement and optimize genAI LLM models to enhance data analysis and predictivecapabilities.

Zortech Solutions – ServiceNow Solution Architect-Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 23:40:15 GMT

Job description: Role: ServiceNow Solution ArchitectLocation: Remote-CanadaDuration: 6+ MonthsJob Description:

  • Mandate: ITSM, ITIL, CTA
  • Client is seeking a highly skilled ServiceNow Solution Architect with 10+ years of experience in designing, developing, and implementing ServiceNow solutions.
  • The ideal candidate will have a deep understanding of ServiceNow architecture, ITSM, ITOM, CSM, and other key modules.
  • This role requires extensive experience in solution design, platform governance, integrations, and automation, ensuring optimal performance and scalability.
  • The Solution Architect will work closely with business stakeholders, technical teams, and leadership to deliver enterprise-grade solutions aligned with business goals.

Key Responsibilities:

  • Solution Design & Architecture
  • Lead the design and architecture of ServiceNow solutions, ensuring alignment with business and IT strategies.
  • Define technical standards, best practices, and governance models for ServiceNow implementations.
  • Architect scalable and maintainable solutions across ITSM, ITOM, CSM, HRSD, SecOps, GRC, and other modules.
  • Provide architectural guidance for custom applications and enhancements within ServiceNow. Development & Implementation
  • Oversee the design and development of workflows, business rules, UI policies, and client scripts.
  • Ensure optimal performance, security, and compliance in ServiceNow implementations.
  • Lead ServiceNow upgrades and migrations, ensuring minimal business impact.
  • Design custom integrations with third-party applications using REST, SOAP APIs, Integration Hub, and MID Servers. Stakeholder Collaboration & Leadership
  • Work closely with business stakeholders, developers, administrators, and leadership teams to gather requirements and translate them into technical solutions. Provide technical leadership and mentorship to development teams.
  • Conduct architectural reviews, impact assessments, and design validation. Platform Governance & Performance Optimization
  • Establish and enforce governance policies to ensure ServiceNow best practices.
  • Perform platform health checks, performance tuning, and optimization.
  • Ensure compliance with ITIL and enterprise architecture frameworks. Operational Excellence & Innovation
  • Drive automation and AI-driven enhancements to improve ServiceNow efficiency.
  • Stay up to date with ServiceNow releases, features, and industry trends, recommending innovations.
  • Conduct periodic service reviews and post-implementation evaluations.

Required Qualifications & Experience:ServiceNow Expertise:

  • 10+ years of experience in designing and developing ServiceNow solutions.
  • Strong expertise in ITSM, ITOM, CSM, HRSD, GRC, SecOps, and custom applications.
  • In-depth knowledge of Common Service Data Model (CSDM), CMDB, Discovery, Event Management, and Service Mapping.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer). Experience in ServiceNow integration with external systems (REST, SOAP, LDAP, SSO, MID Server, and Integration Hub).
  • Deep understanding of ServiceNow security, access controls, and data privacy best practices.

Technical & Architecture Skills

  • Experience in enterprise architecture, cloud computing, and SaaS platforms.
  • Strong understanding of Microservices, APIs, and modern integration strategies.
  • Familiarity with DevOps, CI/CD, Agile, and ITIL methodologies.
  • Performance optimization experience in large-scale ServiceNow implementations. Soft Skills & Work Environment
  • Strong communication and stakeholder management skills.
  • Ability to translate business requirements into technical solutions.
  • Leadership and mentoring capabilities for guiding development teams.
  • Analytical mindset with problem-solving and troubleshooting skills.

Preferred Certifications:

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM, CSM, HRSD, SecOps, or GRC
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Technical Architect (CTA) (Preferred)
  • ITIL v4 Certification (Preferred)

Skills:

  • Servicenow,Itsm,Rest,Soap

#L!-CEIPAL

Zortech Solutions – Dynamics 365 Developer-Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Feb 2025 23:34:00 GMT

Job description: Role: Dynamics 365 DeveloperLocation: Remote-CanadaDuration: 6+ MonthsJob Description:The Role:

  • Reporting to the Director of Product Development, your role as Dynamics 365 Developer is key to our success to meet our goals of enhancing our Total Mental Health product and growing it internationally.

What you’ll do:

  • Collaborate with technical leads, solution architects, business analysts and participate in design, develop, test and deploy solutions based on Dynamics 365 Customer Service, Field Service modules and Power Platform.
  • Configure and customize Dynamics 365 to provide high quality scalable solutions that follow industry leading best practices and patterns.
  • Document the design and the development of the deliverables.
  • Support the application lifecycle management, deployments, and release planning.
  • Actively participate and partner with the product and delivery leaders in all Agile ceremonies including sprint planning, daily standups, and retros.
  • Mentor and assist engineers on the team to understand concepts and adhere to best practices and standards; regularly review developers’ code for alignment.
  • Troubleshoot complex issues, offer support to other team members and stakeholders.

Qualifications:What you bring:

  • 6+ years of Dynamics 365 and relevant Power Platform experience with Dynamics 365 Customer Engagement modules.
  • Extensive experience as a Dynamics 365/Power Platform Solutions developer, with a strong focus on understanding the capabilities of the platform as well as customization techniques to extend the platform behavior.
  • Proficiency in C#, JS, Typescript and React to develop plugins, web resources, PCF controls, custom connectors and Web APIs.
  • Experience working with Azure services such as Azure Functions, Logic Apps, Service Bus, App services.
  • Solid experience on Dataverse features, Power Automates and Model driven apps.
  • Experience working on the Agile teams and continuous delivery framework.
  • Strong understanding of the Solution management, segmentation and deployment processes.
  • Strong experience with Azure DevOps, Git, CI/CD Pipelines and Application Lifecycle Management for Dynamics 365 projects.
  • Ability to commit to continuous learning to implement modern solutions to solve business challenges.
  • Excellent analytical and problem-solving skills, with the ability to assess complex cross-functional requirements and recommend appropriate solutions.
  • Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.

Great-to-haves:

  • Experience with Power BI, Dynamics 365 Customer Insights & Journeys (Marketing), Azure Data Factory, KingswaySoft SSIS and Performance testing.

#L!-CEIPAL

Zortech Solutions – Data Management Experts-Canada – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 23:35:51 GMT

Job description: Role: Data Management ExpertsLocation: Remote-CanadaDuration: 6-12+ MonthsJob Description

  • Provide high-quality solutions by coding, testing, debugging, documenting, and maintaining programs. Developing and modifying moderately complex information systems involves most systems analysis and programming phases
  • Assists in the development of integration of metadata and lineage information from various data platforms and applications with Collibra or other enterprise tools
  • Participate in the design, implementation, and maintenance of Data Catalog, Data Quality, and MDM systems and architecture
  • Collaborate extensively with infrastructure and platform teams, fostering seamless integration of the master and metadata platforms within the organizational ecosystem, ensuring its scalability and efficiency
  • Design and code API based solutions for procuring data from disparate sources as well as exposing functionality from MDM, Data Quality, and Data Catalog applications
  • Lead discovery and recording of business metadata and ensure that the metadata remains up to date for assigned data assets
  • Initiate the creation and maintenance of master data records across the organization
  • Facilitate the resolution of data quality issues in conjunction with business, IT, and Enterprise Data teams, through the appropriate choice of error detection and correction, process control and improvement, or process design strategies along with the appropriate technical implementation.
  • Build and maintain conceptual, logical, and physical data models where needed.
  • Risk Management: Identify potential risks and vulnerabilities within existing implementations. Develop mitigation strategies and contingency plans to address these risks and ensure business continuity
  • Experience in requirements management, diagramming, use case development (UML), data mapping (different layers), data validation, match and merge rules
  • Build and sustain relationships on our global team with business partners, professional peers, and other Client Health team members
  • Work in an agile delivery team to break down stories and deliver functionality in sprints
  • Ensure that the data management and metadata management strategies are implemented, continuously improved, and reflected in data standards, tools, and practices
  • Properly prioritize business and enterprise demands and accurately translate business requirements and functionality into technical solutions

What you bring:

  • Extensive experience of 3+ years in a variety of technical fields including software, data, and infrastructure engineering is required. This experience gives you a deep understanding of the full stack required to deliver and operate the software
  • Proven experience in developing and implementing MDM and metadata strategies and technical solutions
  • Fluent in multiple programming languages and development stacks. Knowledgeable of multiple systems to design more resilient and maintainable solutions (more details below)
  • Working knowledge and 3+ years experience with data governance principles and frameworks including:
  • Source system profiling via a variety of tools and methods (Informatica, Collibra, Google Cloud Tools, etc.)
  • Ability to write data quality rules (business facing and code)
  • Data lineage/data catalog knowledge
  • Master data management
  • 3+ years API development experience with various tools and technologies including REST, GraphQL, JavaScript, JSON, XML, Python, JDBC, Google Cloud Data Tools
  • 3+ years of experience with cloud platforms: Google Cloud Platform (GCP) (Preferred), AWS, and Azure,
  • 3+ years developing and working with Data Warehouses, Data / Information Marts, Data Lakes, Data Ingestion & Storage.
  • SQL capabilities: writing, reading, and troubleshooting at a moderate to advanced level
  • ETL Ability: Able to support basic ETL code and processing, can create, adjust code, or help run items as required.
  • Regular expressions and scripting – the ability to write, edit, and interpret regular expressions. Experience with scripting tools and development (e.g. Java, Python, Perl, PowerShell, Bash, SQL)
  • 3+ years’ experience working in a variety of data models, ODS, Relational, Fact/Dimension
  • Strong project management, analytical, and problem-solving abilities
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
  • Experience in an agile work environment
  • Ability to manage multiple topics in a fast-paced environment and cross-functionally support our internal / external business customers
  • Strong attention to detail
  • Comfortable with high level of ambiguity and possess a continuous improvement mindset
  • Ability to work independently and in a team environment
  • Must have strong change management orientation, skills, and experience

Great-to-haves:

  • Master level or equivalent
  • 5+ years of progressive and relevant work experience with enterprise data
  • Experience with leading platforms like Informatica MDM and the Collibra Data Intelligence Platform
  • Experience with the data offerings in the Google Cloud Platform
  • Experience in the healthcare data and technology domain, specifically around supporting Private & Public Payors, Providers and Employer-based programs

“#L!-CEIPAL”

Zortech Solutions – Saviynt Developer- Tech Lead – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Feb 2025 23:43:12 GMT

Job description: Role: Tech Lead (Saviynt Developer)Location: Remote-CanadaDuration: 6-12+ Months ContractIGA Support Job Description: Saviynt Developer

  • Minimum 6-8 years of hands-on experience working in Saviynt support
  • Have a good understanding of Saviynt product functionality including provisioning, access certification, SOD, analytics, RBAC, workflow, email notifications, etc.
  • Good understanding of different types of Saviynt connectors to integrate applications
  • Good understanding of Workflow in ARS and Analytics.
  • Good understanding of how to design JML flow as per client requirements.
  • Have a good understanding of APIs.
  • Troubleshooting production issues to find the root cause as an L3 engineer and fix it.
  • Understanding the requirement and designing the end-to-end to onboard application in Saviynt.
  • Responsible for SOX compliance, Auditing, Access Review process for the organization.
  • Involvement in Upgrade and release management activities.
  • Good knowledge of Java and MySQL queries.
  • Good knowledge of Rules Technical User updates, UI Global Configurations and Backend configuration, and GSP files.
  • Excellent communication skills
  • Experience of Jira

Primary Skills

  • Saviynt
  • Saviynt Security Manager
  • Java / J2EE

“L!-CEIPAL”

Zortech Solutions – Front End Developers-Health – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Feb 2025 23:52:35 GMT

Job description: Role: Front End Developers-HealthLocation: Remote-CanadaDuration: 6-12+ MonthsSkills: – Frontend Developer, health.

  • 8+ years’ experience of working on Front End Developers or other relevant skills.
  • Hands-on Healthcare Domain experience is must.
  • Front-end Frameworks Like ReactJs, Angular Or NextJs.
  • Front-end libraries and frameworks((e.g., react, angular, vue.js).

“L!-CEIPAL”

Zortech Solutions – Senior QA/BA Lead – Toronto, ON

Company: Zortech Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 23:08:55 GMT

Job description: Role: Senior QA/BA LeadLocation: Remote-CanadaDuration: 6-12+ MonthsJob Description:Position OverviewWe are seeking a highly skilled and proactive Senior QA/BA Lead (Individual Contributor) to drive the quality assurance strategy, test planning, and execution for our software products. This role requires a hands-on professional who can work independently, while effectively collaborating with subject matter experts (SMEs), product owners, and engineers to ensure comprehensive test coverage and high-quality releases.As a single contributor, the Senior QA Lead must be comfortable engaging directly with technical and business stakeholders to gather requirements, understand system components, and execute a robust testing strategy.Key Responsibilities1. Test Strategy & ExecutionDefine and implement test strategies, plans, and automation frameworks that align with product and business requirements.Design, execute, and maintain manual and automated test cases for functional, regression, integration, and performance testing.Identify, document, and track bugs, defects, and issues, ensuring timely resolution in collaboration with developers.Drive end-to-end testing efforts, ensuring system reliability, usability, and scalability before release.Leverage CI/CD pipelines to integrate automated tests and optimize testing efficiency.2. Data Quality & CatalogingWith an Understanding of data architecture and data modeling concepts, connect with stakeholders to document and catalog new data ingestion pipelinesCreate strict guidelines to ensure data being ingested is of the highest quality and work with team to create automation3. Collaboration with SMEs & Business StakeholdersActively engage with subject matter experts (SMEs), product owners, and engineers to gain a deep understanding of system architecture, business logic, and user workflows.Participate in requirement reviews and technical discussions to anticipate testing needs early in the development lifecycle.Ensure acceptance criteria are well-defined and validated against real-world scenarios.Effectively communicate quality insights, risks, and recommendations to stakeholders.4. Risk Management & Quality Assurance Best PracticesAssess risks, dependencies, and impact areas to prioritize testing efforts effectively.Advocate for and implement best practices in software quality assurance, including test automation, shift-left testing, and continuous improvement.Conduct root cause analysis (RCA) on defects and work closely with teams to prevent recurring issues.Ensure adherence to compliance, security, and performance benchmarks as needed.5. Continuous Improvement & InnovationStay up to date with emerging QA trends, automation tools, and industry best practices.Continuously refine and optimize test coverage, automation frameworks, and execution efficiency.Provide feedback on improving development workflows, release processes, and testing methodologies.Required Qualifications & Experience5+ years of hands-on experience in software quality assurance, with a strong focus on both manual and automated testing.Expertise in test automation tools (e.g., Selenium, Cypress, Playwright) and scripting languages (Python, JavaScript, etc.).Strong understanding of Agile methodologies, CI/CD workflows, and DevOps integration.Experience with API testing tools (e.g., Postman, REST Assured) and performance testing tools (e.g., JMeter, LoadRunner).Ability to work independently while effectively collaborating with SMEs, developers, and business teams.Strong problem-solving skills, attention to detail, and a passion for delivering high-quality software.Understanding of data architecture and data modeling conceptsStrong foundation in data governance frameworksUnderstanding of metadata managementExperience with data quality assessmentPreferred QualificationsExperience in cloud-based testing environments (Azure, GCP).Familiarity with security testing, accessibility testing, and compliance requirements.ISTQB or equivalent QA certification.“#L!-CEIPAL”