Company: Grainger
Location: Thornhill, ON
Expected salary:
Job date: Tue, 27 Aug 2024 22:56:29 GMT
Job description: requirements, supply management-marketing strategy, and demand generation fulfillment process. Proven ability to drive… the market. Industry peers: to ensure best in class processes and digital practices are introduced across Grainger…
Company: Grainger
Location: Thornhill, ON
Job description: -5 years business experience with a strong working knowledge of Supply Chain Management, Marketing, Cost Accounting…-marketing strategy, and demand generation fulfillment process Proven ability to drive and demonstrate results financially…
The individual has 5 years of business experience with a strong understanding of Supply Chain Management, Marketing, and Cost Accounting. They have experience in marketing strategy and demand generation fulfillment processes, and have a proven track record of driving financial results.
Customer Experience Manager
We are looking for a Customer Experience Manager to join our team. In this role, you will be responsible for ensuring that our customers have a positive experience when interacting with our company. You will be the main point of contact for customers and will act as an advocate for their needs.
Responsibilities:
– Develop and implement strategies to improve customer satisfaction
– Lead a team of customer service representatives to ensure the highest level of service is provided
– Monitor customer interactions and provide feedback to team members
– Build strong relationships with customers and address any concerns or issues in a timely manner
– Provide regular reports and updates to senior management on customer satisfaction
Qualifications:
– Bachelor’s degree in business or a related field
– 3+ years of experience in customer service or a related field
– Excellent communication and interpersonal skills
– Strong leadership abilities
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a passionate and customer-focused individual, we would love to hear from you. Apply now to join our team as a Customer Experience Manager.
Expected salary:
Job date: Wed, 22 May 2024 22:24:53 GMT
POSITION DESCRIPTION:
The Digital Marketing Manager will interact with cross border & cross functional teams (CFTs)/internal and external stakeholders to also develop customer facing marketing initiatives against predefined key performance indicators (KPI). He/she will provide analytics and insights for improving the performance of digital programs to maximize sales, grow profitability and ensure budgets are optimized.
KEY DUTIES AND RESPONSIBILITIES:
EXPERIENCE/QUALIFICATIONS:
Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.
In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.
