Specialist, Digital Marketing

Based out of the Toronto Regional Office and reporting to the Senior Vice President, E-Commerce & Digital, North & Central America, this role will be responsible for manging and updating the Accor and Fairmont brand websites & apps.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow within the Company and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Monitor Webmanager inboxes and supports properties in the region with website content and functional questions
• Assist in managing the Accor and Fairmont website & apps including changes and enhancements and prioritization of tickets in collaboration with the third party vendor
• Assist with content updates on various Accor brands CMS platforms and standalone sites
• Liaise with regional colleagues, global teams in Paris, agencies including translation vendor and external content support agency as needed
• Plan and create campaign landing pages to drive revenue growth using up-selling and cross-selling techniques
• Assist and train new hotels to transition onto all.accor.com CMS platforms, brand.com sites and microsites.

Your experience and skills include:

• Experience in website content management systems
• Professional written and verbal communications and interpersonal skills
• Attention to detail and timelines
• Experience/knowledge of html and css and other web development methods considered an asset
• Knowledge of travel industry online marketing is considered an asset
• Knowledge of French and Spanish considered an asset

Your team and working environment:

• Based at the North & Central America Regional Office in Toronto, Ontario, this position is part of the NCA Regional eCommerce & Digital team

Note: Must already be legally entitled to work in Canada to be considered for the position

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/