Office Coordinator – Sun Communities – Orlando, FL

Company: Sun Communities

Location: Orlando, FL

Expected salary: $16 – 17 per hour

Job date: Sat, 17 May 2025 01:21:10 GMT

Job description:

Job Title: Community Events Coordinator

Job Description:

We are seeking a dynamic and organized Community Events Coordinator to join our team! In this role, you will play a crucial part in planning and executing various community events and activities designed to engage and connect with our local audience.

Key Responsibilities:

  • Assist in the planning, coordination, and execution of community events and activities that promote local engagement.
  • Collaborate with stakeholders to identify community needs and interests for upcoming events.
  • Prepare engaging marketing materials, including brochures, flyers, social media posts, and email campaigns to effectively communicate event details and drive attendance.
  • Assist in managing event logistics, including venue selection, vendor coordination, and setup/breakdown activities.
  • Evaluate the success of events through participant feedback and attendance metrics to improve future initiatives.
  • Foster relationships with local businesses, organizations, and community members to enhance support and collaboration.
  • Maintain an organized database of community contacts and resources.

Qualifications:

  • Proven experience in event planning and coordination, preferably in a community-oriented environment.
  • Strong communication and interpersonal skills, with the ability to engage with diverse groups.
  • Proficiency in creating marketing materials and managing social media platforms.
  • Highly organized with exceptional attention to detail and the ability to manage multiple projects simultaneously.
  • Passion for community development and a desire to make a positive impact.

Join us in creating memorable experiences that strengthen our community ties and promote a vibrant local culture!

Fidelity Investments – Support Analyst – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Sat, 10 May 2025 00:51:02 GMT

Job description: Job DescriptionPlease note:

  • Current work authorization for Canada is required for all openings.
  • This is a regular, full-time position.
  • You will be working on a pre-defined, remote schedule as part of Fidelity’s dynamic working arrangement.
  • The working hours for this position will be Monday – Friday, rotating shifts between 8:00 AM – 8:00 PM.

Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and expertly.Business OverviewFidelity Canada’s Service Desk is the first point of contact, delivering technology related support and IT functions through various channels to around 2200 employees across Canada.The Purpose of the RoleThe Support Analyst provides first level technical support to Fidelity employees. This entails tracking and coordinating support requests across all business lines of Fidelity Investments Canada Ltd.What You Will Do

  • Serve Fidelity Canada employees with a high level of quality professional service and technical support by telephone, chat, email or in-person while ensuring all daily SLA and KPI metrics are maintained.
  • Utilize ServiceNow ticketing tool for management of Incident, Service Request & Problem items with strong focus on minimal user & business impact, and achieving first call resolution.
  • Provide First-level technical support and accountability on core infrastructure services such as network connectivity, systems and applications access, Active Directory, Exchange/O365, SharePoint, Enterprise Mobility, VDI (Citrix) and Pulse VPN access.
  • Access Management – Understand the onboarding & offboarding process to guide the business for logical & physical access, and work closely with Access Management team where necessary.
  • Provide user training to end users on applications and technologies used in the organization, Microsoft Windows and Apple systems.
  • Ensure timely resolution or escalation of incidents, and prompt communications of progress to end-users.
  • Create and maintain Knowledge Base articles for end-users and Technical team.

What We’re Looking For

  • 2+ years post-secondary program including completion of computer technical courses
  • 1+ year work experience in a Service or Help Desk environment
  • Proven technical understanding and experience in:
  • Windows 11 and Mac OS
  • Office 365
  • Active Directory (ActiveRoles Server)
  • Exchange and SharePoint
  • OneDrive
  • Microsoft Teams
  • Mobile OS – Apple IOS and Android
  • ServiceNow

The Expertise You Bring

  • Troubleshooting experience with desktops, laptops, virtual machines (Citrix), multifunction printers, LAN & wireless connectivity, Pulse Secure (VPN) and software installations
  • Strong analytical and problem-solving skills.
  • A team player who can work well under pressure and in a fast-paced environment.

Some of the ways we’ll help you feel valued and supported as part of our team: Flexible working arrangements – 100% remote, hybrid, and in office options Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs, including an active network of Employee Resource Groups
  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Sales Physician Relations Manager – East Coast – Orlando Health – Orlando, FL

Company: Orlando Health

Location: Orlando, FL

Expected salary:

Job date: Sat, 17 May 2025 04:49:29 GMT

Job description:

Job Title: Facility or Service Line Administrator

Job Description:

We are seeking a dedicated and dynamic Facility or Service Line Administrator to join our team. In this role, you will be instrumental in overseeing the effective operations of our healthcare facility or service line while fostering collaboration among various departments including Marketing, Community Relations, Media, and Public Relations.

Key Responsibilities:

  • Collaboration: Work closely with Marketing and Public Relations teams to develop and implement strategies that enhance the visibility and reputation of our facility/service line within the community.
  • Strategic Planning: Participate in the development of marketing and outreach initiatives that align with organizational goals and promote services effectively.
  • Market Analysis: Conduct assessments to identify community needs and market trends, adapting services to meet those expectations.
  • Relationship Management: Build and maintain strong relationships with key stakeholders, including community organizations and healthcare partners, to strengthen community ties and enhance service delivery.
  • Sales and Marketing: Leverage your background in sales and marketing to drive service line growth, focusing on outreach and engagement efforts that attract new patients and retain existing ones.
  • Performance Metrics: Monitor and analyze performance metrics to evaluate the effectiveness of marketing campaigns and community engagement initiatives, making adjustments as necessary to achieve objectives.

Qualifications:

  • Experience: A minimum of 5 years of experience in the healthcare industry or a related area, with a specific focus on sales and marketing.
  • Educational Background: A bachelor’s degree in healthcare administration, business administration, or a related field; a master’s degree is preferred.
  • Skills: Excellent communication, leadership, and organizational skills. Proven ability to collaborate effectively with diverse teams and stakeholders.
  • Knowledge of Healthcare Trends: Familiarity with industry standards and trends in healthcare service delivery, marketing, and community relations.

Join our team and play a pivotal role in enhancing our service delivery and community impact while driving the growth and success of our healthcare facility. Your expertise in marketing and community engagement will be crucial to our mission of providing exceptional care.

Career Renew – Backend Engineer (Trading Systems) – Toronto, ON

Company: Career Renew

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 23:26:53 GMT

Job description: Career Renew is recruiting for one of its clients a Backend Engineer (Trading Systems) – this is a fully-remote role and candidates need to be based in US/CanadaAs a Backend Engineer on the Nascent engineering team, you will design and build the next generation of our world-class trading system. You’ll take ownership of critical components, including design, implementation, and maintenance, and integrate directly with financial exchanges. From developing backend architecture in Rust to rigorous code reviews and testing, you’ll champion quality engineering practices across your work. Along the way, you’ll bring structure to ambiguous problems, help shape system architecture and interface design, and serve as an integral partner to our trading team.You’ll thrive in this role if you love having the freedom to move fast, think creatively, and solve tough problems with a builder’s mindset. You care deeply about doing things right without getting bogged down, you’re comfortable adapting quickly as requirements evolve, and you find as much joy in starting a project as you do in refining and optimizing it over time. If you’re excited to dive deep into Rust, contribute to complex and iterative system development, and help shape the future of trading and crypto, we’d love to work with you.ResponsibilitiesArchitect, design and build the next phase of a world-class trading system.Support development and implementation of a backend, microservice-driven, Rust architecture.Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, and apply and be a proponent of quality engineering practices.Use documentation and specifications to build integrations between selected exchanges and our internal systems.Take full ownership of multiple components including design, implementation, and maintenance.Bring clarity and structure to ambiguous problems, identifying key requirements and proposing actionable solutions.Contribute to system architecture and interface design.About youYou crave autonomy and agency to deliver against a shared vision and find real joy in providing solutions to complex problemsYou are resourceful and can toe the line between moving fast and breaking things and moving methodically to get things right the first timeYou are as excited by starting a project as you are completing, maintaining and continually optimising itYou proactively contribute creative ideas and novel approaches to product and engineering challenges, pushing the boundaries of what’s possible.You are extremely agile and have a strong ability to adapt quickly to evolving requirements.You thrive in less structured environments and are at your best when driving and delivering results with the freedom to build and execute your own planPreferred experience2-8 years of full-time software engineering experience, ideally as a systems programmer (Rust, C++, GO). Bonus if you have experience with and/or interest in learning Rust.Experience beyond testing (e.g. quality processes, verification & validation)Experience building scalable, performant, production-level applications with regular release cyclesPerformance sensitive engineering including multi-threading, streaming data, and concurrencyDistributed systems, micro servicesExperience building trading systems is a strong plus, with an interest in and enthusiasm for financial markets or the crypto space.Compensation & PackageCompetitive Bonus structure in place (Communicated verbally during interview process)

Master Stylist – Ulta Beauty – Orlando, FL

Company: Ulta Beauty

Location: Orlando, FL

Expected salary:

Job date: Sat, 17 May 2025 04:32:12 GMT

Job description:

Job Title: Events and Marketing Coordinator

Job Description:

We are seeking a dynamic and passionate Events and Marketing Coordinator to join our team! In this role, you will be at the forefront of creating and executing unforgettable events, promotions, and marketing initiatives that enhance our guests’ experience.

Responsibilities:

  • Event Planning & Coordination: Organize and execute a variety of events, from intimate gatherings to large-scale promotions, ensuring every detail is meticulously planned and aligned with our brand’s vision.

  • Marketing Initiatives: Develop and implement marketing strategies that effectively promote our events and attract a diverse audience. Collaborate with the creative team to design captivating promotional materials.

  • Guest Experience: Focus on delivering an unparalleled guest experience by anticipating needs, gathering feedback, and continuously improving our events and marketing efforts.

  • Collaboration: Work closely with cross-functional teams, including sales, operations, and management, to ensure seamless event execution and alignment with overall brand goals.

  • Market Research: Stay informed about industry trends and competitor activities to innovate and propose new ideas that enhance our marketing initiatives.

  • Communication: Engage with guests and stakeholders through various channels, maintaining strong relationships and promoting positive interactions.

Qualifications:

  • Bachelor’s degree in Marketing, Event Management, or related field preferred.
  • Proven experience in event planning and marketing, with a strong portfolio of past projects.
  • Exceptional organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to take initiative and work independently, as well as in a team environment.
  • Proficiency with marketing tools and event management software.

If you’re passionate about creating memorable experiences and driving marketing success, we want to hear from you! Join us and help craft unforgettable moments for our guests.

Compass Group – Assistant Manager – Ottawa, ON

Company: Compass Group

Location: Ottawa, ON

Expected salary: $21 per hour

Job date: Fri, 09 May 2025 22:59:54 GMT

Job description: Working Title: Assistant Manager
Employment Status: Full-Time
Starting Hourly Rate: $21.00 per hour
Address: 501 Smyth rd Ottawa ON K1T8L6
New Hire Schedule: wednesday to sunday 40 hrs a weekYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryHow you will make an impact:
You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.As an Assistant Manager, you will:

  • Help the Manager oversee the residential dining operations.
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Monitor and organize catering orders with weekly invoicing.
  • Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
  • Be accountable for client and customer relationship building
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

About you:

  • Strong supervisory experience.
  • Ability to provide excellent judgment for problem-solving and strong arithmetic skills
  • A passion for Customer Service excellence
  • Detail-oriented and thrive in a fast-paced environment
  • Solid team player with an emphasis on customer service
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent communication skills (written and verbal)
  • Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
  • Able to accommodate a flexible work schedule (including evenings and weekends)

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Code Compliance Project Manager – ECS Ltd – Orlando, FL

Company: ECS Ltd

Location: Orlando, FL

Expected salary:

Job date: Sat, 17 May 2025 02:06:25 GMT

Job description:

Job Title: Code Inspections Coordinator

Job Description:

We are seeking a motivated and detail-oriented Code Inspections Coordinator to join our dynamic team. In this role, you will assist with the management of Profit and Loss (P&L) statements to ensure financial health and optimal performance of our services. You will play a pivotal role in marketing our offerings by maintaining and developing client interactions, fostering strong relationships, and enhancing client engagement.

Additionally, you will participate in various marketing and business development initiatives related to code inspections, including creating promotional materials, attending industry events, and collaborating with internal teams to drive awareness of our services.

What We’re Looking For:

  • A high school diploma or equivalent; additional education or training in business, marketing, or a related field is a plus.
  • Strong communication skills to effectively engage with clients and stakeholders.
  • A proactive attitude with a willingness to learn and grow within the organization.
  • Basic understanding of financial principles, particularly related to P&L management.
  • Ability to work collaboratively in a team environment while also handling projects independently.
  • Experience in marketing or business development is highly desirable.

If you are passionate about making an impact in the code inspection industry and thrive in a fast-paced environment, we encourage you to apply and join our team!

Scotiabank – Foundation Associate, Scotiatrust, National Foundations – Toronto, ON – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 23:39:25 GMT

Job description: Requisition ID: 223856Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Foundation Associate within Scotiatrust’s National Foundations team you provide proactive administrative and client service support to a Foundation Officer and the day-to-day management of an account portfolio with charitable beneficiary, Co-Trustee and/or Corporate Board relationships. The accounts will be of varying size and complexity and with various oversight and account administration requirements.While discussions with Co-Trustees, beneficiaries, clients (including Boards of Directors), their advisors and the business community will generally be the responsibility of the Foundation Officer, the Foundation Associate will frequently deal with external contacts, gather and relay information and is designated as the point of contact in the absence of the Foundation Officer.Key Job Accountabilities1. Administration and Relationship Management Support

  • Assist the Foundation Officer with providing a best-in-class, proactive and personalized client experience to high net worth clients and charitable beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns.
  • Provide effective back-up in the absence of the Foundation Officer by demonstrating a detailed knowledge of the accounts and responding to the client and beneficiary needs in a timely manner, referring matters to other resources, including internal and external partners, where appropriate.
  • Maintain daily surveillance over cash positions and portfolio account balances and provide reports for any cash positions that require remedial attention. Create/input accurate and timely accounting entries for payments to third parties, realization of assets, fee collection, referring any/all unusual items for further action as required. Prepare detailed fee calculations in Estate, Trust, Corporate and Agency accounts in accordance with fee agreements or local judicial/industry practice.
  • Assemble information regarding assets in new accounts (including research into the tax costs) and ensure the preparation of the opening inventory. Set up client and asset information on the Trust Accounting software, including the creation and maintenance of diaries to provide for such matters as fixed remittances, fee processing, investment reviews and statement production.
  • Prepare routine correspondence and documentation, including draft documentation in respect of matters that policy requires be submitted to the appropriate internal oversight groups concerning beneficiary/court approval of fees and statements.

2. Additional Accountabilities

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champions a high-performance environment and contributes to an inclusive work environment and team culture.

Skills Experience and Functional Competencies

  • Proactive with a proven track record of providing a best-in-class client experience;
  • Proven aptitude to learn new concepts and readily apply them to day-to-day tasks;
  • Strong interpersonal and verbal communication skills;
  • Strong time management skills and a proven ability to multi-task.
  • French language proficiency and/or bilingual skills is considered an asset.

Education / Experience

  • High School Graduate
  • Educational background and/or experience in Finance, Business, and/or philanthropy
  • CSC, IFIC, STEP Canada, ICB, CAGP, CSI and/or related industry designations are considered an asset
  • Working knowledge of asset management and administrative procedures
  • Strong PC Skills
  • Basic knowledge of Trust Accounting principles

Working Conditions

  • This is a hybrid role (in office and remote) and there is a general requirement to be flexible regarding work environment and location. Currently, National Foundations staff are required to work in office a minimum of 3 days per week. In office frequency expectations are subject to update and change in accordance with All- Bank and Department policies in effect from time to time. The working environments will require normal sensory attention with the expectation that you are a self-motivator and self-starter. There may be occasional travel required. The incumbent may occasionally be required to attend external client meetings outside of normal business hours. The incumbent may be required to work extended hours, as needs dictate.
  • There is a preference that the successful candidate be Toronto-based, however this requirement may be flexible at the discretion of Management.

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Diagnostic Sales Specialist – Orlando, FL – Hologic – Orlando, FL

Company: Hologic

Location: Orlando, FL

Expected salary: $130000 – 140000 per year

Job date: Fri, 16 May 2025 23:55:13 GMT

Job description:

Job Description: Marketing and Sales Support Coordinator

We are seeking a detail-oriented and proactive Marketing and Sales Support Coordinator to enhance our communication with the District Sales Manager and collaborate closely with our marketing department. In this role, you will play a key part in developing and executing innovative marketing programs and creating impactful sales materials.

Key Responsibilities:

  • Establish and maintain consistent, structured communication with the District Sales Manager to ensure alignment on sales objectives and strategies.
  • Partner with the marketing department to assist in the planning, development, and execution of marketing initiatives that drive brand awareness and sales growth.
  • Contribute to the creation and refinement of sales materials, ensuring they are effective and aligned with our marketing strategies.
  • Attend and represent the company at local and national professional trade shows, fostering relationships and engaging prospects to increase our market presence.
  • Monitor and analyze the effectiveness of marketing programs and sales tools, providing feedback for continuous improvement.

Qualifications:

  • Proven experience in marketing or sales support roles.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
  • Strong organizational skills and attention to detail.
  • Familiarity with trade show operations and best practices is a plus.
  • Ability to analyze data and provide actionable insights to drive business success.

Join our team to play a pivotal role in bridging marketing and sales efforts, driving our company’s growth and success!

Nexxt Intelligence – QA Engineer (Full-Stack Support) – Toronto, ON

Company: Nexxt Intelligence

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 22:25:19 GMT

Job description: Company DescriptionNexxt Intelligence is an innovative market research technology (“ResTech”) company with a focus on conversational AI. We work at the cutting-edge of natural language processing and generative AI, empowering market researchers to find rich business insights through our SaaS product suite. At the core of what we do is a commitment to technical excellence and exceptional client service. Our team thrives on collaboration, continuous learning, and pushing the boundaries of what’s possible. Please visit https://www.nexxt.in to learn more about our companyJob DescriptionQA Engineer (Full-Stack Support)Remote Role, Anywhere in CanadaThe OpportunityWe are seeking a versatile, client-focused QA Engineer (Full-Stack Support) who thrives at the intersection of technical support and quality assurance for SaaS products. This hybrid role is ideal for someone comfortable with at least part of our technology stack—including Typescript/ES6, Python, AWS services, SQL and noSQL databases—who also excels at providing empathetic, proactive client support and detailed, meticulous quality assurance.What You’ll DoProvide first-line technical support to clients, diagnosing and resolving issues with professionalism and urgencyCollaborate closely with developers to test new features rigorously—both manually and through automationDevelop, maintain, and expand our automated testing frameworksWrite clear, comprehensive technical documentation and client-facing knowledge base articlesParticipate in triage sessions and contribute to ongoing platform improvements based on client feedback and QA findingsCommunicate effectively with clients, ensuring their questions and concerns are addressed promptly and clearlyHelp maintain and improve internal QA processes and testing standardsQualificationsWhat We’re Looking ForProfessional experience in software quality assurance, engineering, or technical supportDemonstrable proficiency with Typescript/ES6Familiarity with React, Node, AWS Services, SQL, PythonExperience in planning, organizing, and executing comprehensive manual testingFamiliarity with specific unit-testing / E2E testing frameworks like Playwright, Jest/Mocha, Cypress, etc.Detail-oriented mindset with a strong passion for delivering high-quality products and exceptional client supportSolid troubleshooting skills and ability to effectively communicate technical concepts to clients of varying technical proficiencyExperience with automated testing tools/frameworks considered a strong plusExcellent written and verbal communication skillsSelf-motivated, proactive, with a collaborative team spiritAbility to manage multiple priorities and deadlinesFamiliarity with software development lifecycles and agile methodologiesAdditional InformationWhat We OfferFully remote and flexible work environmentCompetitive salary and performance-based incentivesOpportunity to work with cutting-edge technologies in a fast-growing, supportive companyCollaborative team culture that values innovation, continuous learning, and client successMeaningful impact on customer experience and product qualityReady to Apply?To apply, send your resume to by May 18, 2025.Phone screen ~ 15 minsTake home project that takes approx ~ 2 hrs to completeTechnical interview ~ 1 hrFinal round to meet with leadership before we extend an offer ~ 30 minsPlease note that only applicants invited for an interview will be contacted.