Day: July 5, 2025

Company: Telus

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Jul 2025 07:32:19 GMT

Job description: DescriptionPosition OverviewWe are the Small Medium Business Sales team, a dynamic, entrepreneurial, and highly engaged team of professionals driven to serve Small Business customers who represent a high value and growing market segment for TELUS. We are as passionate about our team and our customers as we are about our business, and we’re looking for people who get excited about thinking and delivering differently.Our team members include people like you – curious, analytical, innovative, and authentic. We believe that you’ll find our high-performance culture personally fulfilling, professionally challenging and rewarding. Join our team and make your future friendly too.Here’s the impact you’ll make and what we’ll accomplish togetherWe have an exciting opportunity for a Director – Sales (SMB) to join our team. In this role, you are in the driver’s seat! You take a hands-on approach to supporting and motivating a large team of Sales professionals committed to drive growth.Your primary customers are small to medium businesses and your team will be selling our fully integrated set of products. You are a well-rounded sales leader with the expertise to manage multiple mass market sales approaches including inside sales, virtual sales, and field sales.Whether at the office or on the road with your Sales team, your leadership and organizational skills allows you to quickly pivot between sales coaching conversations, customer interactions and internal strategy discussions.You are motivated by numbers and you understand the story behind KPIs, sales activity and funnel management.You know when to celebrate successes and wins with your team and when to provide detailed coaching to build and maintain the momentum in the field.QualificationsYou’re the missing piece of the puzzle

• You have an impressive people leadership track record with proven ability to build, develop, and lead high performing sales teams in a fast-paced environment
• You are well-versed with various sales methodologies and coaching/training platforms
• You are an expert in driving and tracking sales performance through activity and funnel management
• You can confidently lead regular monthly and quarterly business reviews and weekly/monthly forecast activities
• You are resilient and open to learning new skills by constantly observing, being curious and asking questions
• Demonstrated results within a matrixed organization comes naturally to you
• You are known for having strong business acumen and a proven ability to synthesize business results into actionable insights
• Telecommunications expertise and wireless experience is a strong asset
• B2B/Small Business Sales experience would be an asset

Your Knowledge Toolkit also consists of

• University Degree
• 5-10 years of relevant people leadership experience
• Experience with Salesforce.com or other CRM systems
• Valid provincial driver’s license

What We Give Back to You:

• Opportunities to excel and show your stuff – work on high value and high visibility projects
• Flexible work styles with the ability to work in and out of the office
• Work in an organization that actively supports your personal development with leading edge training and development tools
• An environment that lets you be your best every day
• Work in an organization that actively supports you giving back to the community you live in
• Competitive pay and benefits
• A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth

Salary Range: $137,000-$205,000Performance Bonus or Sales Incentive Plan: $80,000-120,000Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Position Overview

The Small Medium Business Sales team at TELUS is seeking a Director of Sales (SMB) to drive growth by leading a large team of sales professionals focused on small to medium businesses. This role emphasizes a hands-on approach to leadership, with responsibilities that include coaching, sales strategy, and customer interaction.

Key Responsibilities

• Lead a diverse sales team across various channels (inside, virtual, field).
• Support and motivate the team to achieve sales targets.
• Analyze KPIs and sales activities to inform strategy.
• Conduct regular business reviews and forecast activities.

Qualifications

• Proven track record of building high-performing sales teams.
• Familiarity with sales methodologies and performance management tools.
• Experience in telecommunications and B2B sales is favorable.
• Minimum 5-10 years of leadership experience and a university degree.

Benefits

• Competitive salary ($137,000-$205,000) and performance bonuses.
• Flexible working arrangements (in-office, virtual).
• Support for personal development through training.
• Opportunities for community involvement and career growth.

TELUS fosters an inclusive, customer-focused culture that values diverse contributions and innovation, aiming to improve lives with technology solutions.