Event Sales & Services Manager – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: in a setting that’s as exceptional as you are! Job Description Event Sales & Services Manager Are you an organized, dynamic… Manager to join our Conference Services & Catering team. What You Will Be Doing: Reporting to the Director of Event Sales…
Are you a highly motivated and detail-oriented individual looking to join a top-tier Conference Services & Catering team? We are seeking an exceptional Event Sales & Services Manager to oversee our events and ensure a top-notch experience for our clients. Reporting to the Director of Event Sales, you will play a crucial role in managing events from start to finish. Join us and be a part of creating unforgettable experiences for our clients!
Title: Front Desk Receptionist

Location: Toronto, ON

Salary: $18 – $20 per hour

Our client is seeking a Front Desk Receptionist to join their team in Toronto, ON. The ideal candidate will have exceptional communication and organizational skills, as well as the ability to multitask in a fast-paced environment.

Responsibilities:
– Greet and assist visitors in a professional and friendly manner
– Answer incoming calls, take messages, and redirect calls as needed
– Maintain a tidy reception area and ensure all office supplies are stocked
– Assist with administrative tasks such as filing, data entry, and photocopying
– Schedule appointments and manage calendars for staff members
– Handle incoming and outgoing mail, packages, and deliveries

Qualifications:
– High school diploma or equivalent
– 1+ year of experience in a receptionist or administrative role
– Excellent communication and customer service skills
– Proficient in Microsoft Office and other basic computer programs
– Ability to prioritize tasks and work efficiently under pressure

If you are a reliable and professional individual with a positive attitude, apply now to join this dynamic team as a Front Desk Receptionist in Toronto, ON.

Expected salary: $75000 per year

Job date: Fri, 21 Mar 2025 03:01:36 GMT

Regional Director, Marketing & Communications – Maternity Leave coverage – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Expected salary: $125000 per year

Job date: Thu, 27 Feb 2025 23:36:23 GMT

Job description: Management, and the Regional Director of Digital Marketing. Your Committee Presence and Participation: You will support hotel…Company Description As the Regional Director, Marketing & Communications, you will proudly represent Canada’s Pacific…

D&TS Americas Luxury Coordinator – Accor – Toronto, ON

Company: Accor

Location: Toronto, ON

Expected salary:

Job date: Fri, 21 Feb 2025 02:03:38 GMT

Job description: Job DescriptionWe are seeking a highly organized and customer-focused D&TS Americas Luxury Coordinator to join our team in Toronto, Canada. Supporting the Design & Technical Services Americas Team. This will require interaction with the Accor Senior Management, owners, developers, interior designers, and both corporate and hotel personnel.
Looking for someone that is organized, deadline driven, with very good graphical design skills and a good business communicator, that is as comfortable with the project team as with any digital device.Capability to produce high quality presentations based on the company standards.

  • Comfortable with project deadlines.
  • Comfortable with finance such as, P&L, revenue reporting, etc.
  • Mastering digital tools such as the Microsoft Office Pack and Outlook.
  • Main Accountabilities

Qualifications

  • Main Accountabilities
  • Organizing, planning, responding to information requests, prioritizing workloads while developing specific goals to organize and accomplish required work.
  • Managing and updating projects tracking platform for regional team.
  • Assisting on all internal reporting, including on hotel openings, workload, project status reports, etc.
  • Monitoring and assisting in preparing strategic planning briefs for currently operated properties in the region.
  • Taking detailed notes from meetings and completing required follow up on progress to assure timely response by the person(s) with the designated responsibility.
  • Assist the regional team with preparation and coordination of business correspondence and documentation while ensuring all time-lines are adhered to, on specific projects and development projects.
  • Digital filing coordination and management for the regional team
  • Scheduling Work and Activities -Scheduling events, programs, meetings, team buildings and activities
  • Carrying out social network management (LinkedIn, Instagram, etc.) , design awards appliance
  • All other tasks and duties requested. * Interactions
  • Internally: Luxury Design & Technical Services, Senior Accor Management, Developers, IT, Finance, Wellness, Sustainability, Procurement, Marketing, Operations
  • Externally: Owners, Developers, Interior designers, Promotors, suppliers, various project consultants, contractors
  • Typical Background
  • Experience preferred in an administrative or coordinator position
  • Master’s degree, ideally in communication, marketing or business administration
  • Nice to have -Experience in the hospitality sectoR * Competencies
  • •Highly organized and able to prioritize and meet deadlines in a fast-paced environment
  • Highly responsible and able to handle confidential information with the utmost discretion
  • Strong attention to detail
  • Ability to work independently with minimal oversight and to work cohesively as part of a team
  • Excellent interpersonal, written and verbal communication skills
  • Strong knowledge of Microsoft Pack Office and Outlook
  • Fluent in English

The job description is for a Luxury Coordinator position in Toronto, Canada, supporting the Design & Technical Services Americas Team. The role involves interacting with senior management, owners, developers, interior designers, and various other stakeholders. The ideal candidate should be highly organized, deadline-driven, have good graphical design skills, and be a strong communicator. Responsibilities include organizing, prioritizing workloads, updating project tracking platforms, assisting with internal reporting, and managing digital filing coordination. Qualifications include experience in an administrative or coordinator role, a Master’s degree in communication, marketing, or business administration, and knowledge of Microsoft Office and Outlook. Key competencies include organization, prioritization, attention to detail, discretion, communication skills, and proficiency in English.

Assistant General Manager – Notch8 & In Room Dining – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant General Manager – Notch8 & In Room Dining…
In spring 2019, Fairmont Hotel Vancouver completed a $75 million, five-year multiphase revitalization project. The hotel aims to provide guests with elegant experiences at their “home away from home.” They are currently looking to hire an Assistant General Manager for their Notch8 restaurant and In Room Dining services.
Job Description:

We are currently seeking a highly motivated and self-driven individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to clients and assisting with inquiries and concerns. The ideal candidate will have strong communication skills, both written and verbal, and be able to effectively handle a high volume of calls and emails.

Responsibilities:
– Respond to customer inquiries and complaints in a professional and timely manner
– Provide accurate information about products and services
– Process orders and handle returns and exchanges
– Identify and escalate issues to the appropriate department
– Maintain customer records and update information as needed
– Collaborate with other team members to ensure customer satisfaction
– Meet established productivity and quality standards

Qualifications:
– High school diploma or equivalent
– Previous experience in customer service, retail, or a related field
– Strong communication and interpersonal skills
– Proficient in Microsoft Office and other relevant software
– Ability to multitask and prioritize tasks effectively
– Detail-oriented and able to work in a fast-paced environment

If you are passionate about delivering exceptional customer service and are looking for a rewarding career opportunity, we encourage you to apply for this position.

Expected salary: $75000 per year

Job date: Wed, 29 Jan 2025 01:13:34 GMT

Regional Director, Revenue Management, North America – Accor – Toronto, ON

Company: Accor

Location: Toronto, ON

Expected salary:

Job date: Sun, 12 Jan 2025 23:11:59 GMT

Job description: Company DescriptionFairmont Hotels & ResortsJoin a dynamic team and be part of the Fairmont family – with 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.Job DescriptionReporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for maximizing incremental profitable revenue for multiple hotels in a dedicated region.This is accomplished through the strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.Essential Duties and Responsibilities — (Key Activities) * Strategic Planning and Implementation

  • Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities
  • Understands and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel level
  • Revenue Optimization
  • Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region
  • Pilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancements
  • Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls
  • Identifies new/underutilized areas of high potential for incremental revenue
  • Performance Monitoring and Reporting
  • Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others
  • Monitors key indicators of hotel performance and third party data sources to identify revenue opportunities
  • Stays abreast of changes in the marketplace and other environments that may affect it such as dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
  • Ensures properties optimally use, and measure performance on all distribution channels and ensure that fair market share is achieved if not surpassed – Brand.com, GDS, OTA channels.
  • Team Leadership and Development
  • Provides orientation and transition support and training for new RM roles in the region
  • Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
  • Assists in all recruitment efforts for hotel DRM’s
  • Provides subject matter expert guidance in performance evaluation of RM positions in the hotel
  • Improves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision making
  • Stakeholder Collaboration
  • Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning
  • Works closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs.
  • Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotel
  • Works with all areas of the organization to enhance our Accor Brands and to ensure that both corporate and hotel strategies are congruent with this goal
  • Actively participates in the greater RM community in the respective Region
  • Work with development team on feasibility study for new hotel projects within the region
  • Contribute creation of brand tactical campaigns to drive business during need periods

QualificationsEducation and Experience:

  • Minimum of 8 years of revenue management experience in multiple hotels. Multi brands and luxury segment preferable.
  • A university degree preferably in the area of business or hospitality
  • A strong background in either rooms or sales
  • Experience working with automated revenue management software
  • Experience in Project Planning/Execution

Skills and Knowledge:

  • Communication – Communicates effectively both verbally and in writing, translating complex revenue management concepts appropriate for the needs of the audience.
  • Analytical/Critical Thinking – Exhibits the ability to gather and organize information using a logical and systematic process; recognizes patterns and relationships in complex data; examines data to identify implications, problems and draw appropriate conclusions; generates alternative solutions to problems; evaluates strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Reading Comprehension – Understanding contractual agreements and ability to identify areas of concern or improvement in work related documents.
  • Advanced Computer Skills – Advanced user with thorough understanding of Hotel PMS, CRS, SCS, RMS, Channel Management, rate shopping and other industry data provider software. Advanced Microsoft Office skills (Excel modeling, Powerpoint presentations)
  • Revenue Management – Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
  • Economics and Accounting – Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
  • Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics and sales control systems.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
  • Entrepreneurial thinking – The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

Additional Information

  • Travel – Willingness to travel frequently within the region.
  • Office – Standard office environment, with some flexibility for remote work.
  • Location – Must be Toronto-based.

Fairmont Hotels & Resorts and Raffles Hotels & Resorts are looking for a Regional Director of Revenue Management to maximize revenue for multiple hotels in a dedicated region. The role involves strategic planning, revenue optimization, performance monitoring, team leadership, and stakeholder collaboration. The ideal candidate should have a minimum of 8 years of revenue management experience in multiple hotels, strong communication and analytical skills, and knowledge of revenue management concepts and software. The position is based in Toronto and requires frequent travel within the region.

Regional Director, Revenue Management, North America – Accor – Toronto, ON

Company: Accor

Location: Toronto, ON

Expected salary:

Job date: Sun, 12 Jan 2025 03:51:46 GMT

Job description: Company DescriptionFairmont Hotels & ResortsJoin a dynamic team and be part of the Fairmont family – with 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.Job DescriptionReporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for maximizing incremental profitable revenue for multiple hotels in a dedicated region.This is accomplished through the strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.Essential Duties and Responsibilities – (Key Activities) * Strategic Planning and Implementation

  • Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities
  • Understands and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel level
  • Revenue Optimization
  • Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region
  • Pilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancements
  • Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls
  • Identifies new/underutilized areas of high potential for incremental revenue
  • Performance Monitoring and Reporting
  • Reviews month end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, up selling, and others
  • Monitors key indicators of hotel performance and third party data sources to identify revenue opportunities
  • Stays abreast of changes in the marketplace and other environments that may affect it such as dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
  • Ensures properties optimally use, and measure performance on all distribution channels and ensure that fair market share is achieved if not surpassed – Brand.com, GDS, OTA channels.
  • Team Leadership and Development
  • Provides orientation and transition support and training for new RM roles in the region
  • Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
  • Assists in all recruitment efforts for hotel DRM’s
  • Provides subject matter expert guidance in performance evaluation of RM positions in the hotel
  • Improves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision making
  • Stakeholder Collaboration
  • Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning
  • Works closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs.
  • Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue generating departments at the hotel
  • Works with all areas of the organization to enhance our Accor Brands and to ensure that both corporate and hotel strategies are congruent with this goal
  • Actively participates in the greater RM community in the respective Region
  • Work with development team on feasibility study for new hotel projects within the region
  • Contribute creation of brand tactical campaigns to drive business during need periods

QualificationsEducation and Experience:

  • Minimum of 8 years of revenue management experience in multiple hotels. Multi brands and luxury segment preferable.
  • A university degree preferably in the area of business or hospitality
  • A strong background in either rooms or sales
  • Experience working with automated revenue management software
  • Experience in Project Planning/Execution

Skills and Knowledge:

  • Communication – Communicates effectively both verbally and in writing, translating complex revenue management concepts appropriate for the needs of the audience.
  • Analytical/Critical Thinking – Exhibits the ability to gather and organize information using a logical and systematic process; recognizes patterns and relationships in complex data; examines data to identify implications, problems and draw appropriate conclusions; generates alternative solutions to problems; evaluates strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Reading Comprehension – Understanding contractual agreements and ability to identify areas of concern or improvement in work related documents.
  • Advanced Computer Skills – Advanced user with thorough understanding of Hotel PMS, CRS, SCS, RMS, Channel Management, rate shopping and other industry data provider software. Advanced Microsoft Office skills (Excel modeling, Powerpoint presentations)
  • Revenue Management – Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
  • Economics and Accounting – Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
  • Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics and sales control systems.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
  • Entrepreneurial thinking – The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

Additional Information

  • Travel – Willingness to travel frequently within the region.
  • Office – Standard office environment, with some flexibility for remote work.
  • Location – Must be Toronto-based.

Fairmont Hotels & Resorts and Raffles Hotels & Resorts are looking for a Regional Director of Revenue Management to maximize profitable revenue for multiple hotels in a region. Responsibilities include strategic planning, revenue optimization, performance monitoring, team leadership, and stakeholder collaboration. Qualifications include a minimum of 8 years of revenue management experience in multiple hotels, a university degree in business or hospitality, and strong analytical and communication skills. The position is Toronto-based with frequent travel within the region.

Assistant Security Manager – Full Time – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant Security Manager Guardian and Protector. You ensure the…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019. They are looking for an Assistant Security Manager to protect guests and provide a welcoming experience at the hotel.
Job Description

Position: Administrative Assistant

Location: Toronto, ON

Our company is seeking a motivated and detail-oriented Administrative Assistant to join our team. The successful candidate will provide administrative support to our team of professionals and ensure the smooth running of office operations.

Responsibilities:
– Answer and direct phone calls
– Manage incoming and outgoing correspondence
– Schedule appointments and meetings
– Maintain office supplies inventory
– Assist in the preparation of reports and presentations
– Handle confidential information with discretion
– Perform general administrative tasks as needed

Requirements:
– Proven experience as an Administrative Assistant or similar role
– Strong organizational and time-management skills
– Excellent communication and interpersonal abilities
– Proficient in Microsoft Office Suite
– Ability to work independently and as part of a team
– High school diploma or equivalent

If you are a self-motivated individual with a passion for organization and efficiency, we would love to hear from you. Apply now to join our dynamic team!

Expected salary: $56000 per year

Job date: Sat, 14 Dec 2024 07:07:05 GMT