Guest Relations Manager – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Guest Relations Manager Join Our Dynamic Team! As a Guest…
The Fairmont Hotel Vancouver recently completed a $75 million, five-year revitalization project in spring 2019 to enhance guest experiences. They are now hiring a Guest Relations Manager to join their dynamic team and ensure that guests feel at home during their stay.
Position: Customer Service Representative

Location: Mississauga, ON

Our client, a leading telecommunication company, is seeking a Customer Service Representative to join their team in Mississauga, ON. The ideal candidate will be responsible for providing excellent customer service and support to clients over the phone and via email.

Key responsibilities:
– Respond to customer inquiries and resolve issues in a professional and timely manner
– Provide product information and support to customers
– Process orders and returns accurately
– Maintain customer records and update account information as needed
– Escalate complex issues to the appropriate department for resolution

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work in a fast-paced environment

This is a full-time position with competitive pay and benefits. If you are a customer service-oriented individual looking to join a dynamic team, please apply now.

Expected salary:

Job date: Sun, 27 Oct 2024 06:28:52 GMT

Fairmont Gold Manager – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Fairmont Gold Manager At Fairmont Hotel Vancouver, our exclusive…
The Fairmont Hotel Vancouver completed a five-year, $75 million revitalization project in spring 2019. The hotel aims to provide guests with elevated experiences during their stay, creating a luxurious home away from home. They are currently seeking a Fairmont Gold Manager to oversee their exclusive services.
Job Description

We are seeking a highly organized and detail-oriented Administrative Assistant to provide support to our team. The successful candidate will be responsible for performing a variety of administrative tasks, including managing schedules, organizing meetings, handling correspondence, and maintaining filing systems.

Key Responsibilities:
– Manage calendars and schedules for team members
– Coordinate and organize meetings, including scheduling, room booking, and preparing materials
– Handle incoming and outgoing correspondence
– Maintain paper and electronic filing systems
– Prepare and edit reports, documents, and presentations
– Provide general administrative support to team members as needed
– Assist with travel arrangements and expense reporting

Qualifications:
– High school diploma or equivalent
– Previous experience in an administrative role is preferred
– Proficient in Microsoft Office applications
– Excellent organizational and time management skills
– Strong communication and interpersonal abilities
– Ability to prioritize tasks and work independently

If you are a motivated and proactive individual with strong administrative skills, we encourage you to apply for this position.

Expected salary: $75000 per year

Job date: Sat, 19 Oct 2024 07:01:28 GMT

Server – Full Time, Seasonal – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… Ability to make a difference through our Corporate Social Responsibility What you will be doing: Reporting to the General Manager…
Fairmont Hotel Vancouver underwent a $75 million revitalization project over five years, completed in spring 2019. The hotel emphasizes Corporate Social Responsibility and offers opportunities to make a difference. The General Manager is responsible for overseeing day-to-day operations.
The job posting is for a Marketing Coordinator position. The responsibilities include coordinating and implementing marketing strategies, campaigns, and events. The ideal candidate will have strong communication skills, attention to detail, and the ability to work well with others. They must also have experience with social media marketing, content creation, and analytics. Additional responsibilities include managing budgets, tracking marketing objectives, and providing support to the marketing team. The candidate must have a degree in marketing or a related field and at least 2 years of experience in a similar role.

Expected salary:

Job date: Fri, 18 Oct 2024 01:56:55 GMT

Accounting Manager – Accor – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Accounting Manager At Fairmont Hotel Vancouver, our Financial…
Fairmont Hotel Vancouver recently completed a $75M revitalization project in spring 2019, aiming to provide guests with an elegant and upscale experience. They are currently seeking an Accounting Manager to join their team.
Job Description:

Position: Data Analyst

Location: Toronto, ON

Salary: Competitive

We are seeking a Data Analyst to join our team in Toronto. The successful candidate will be responsible for collecting, analyzing, and interpreting data to help drive business decisions.

Key Responsibilities:
– Gather and analyze data from various sources
– Develop dashboards and reports to present findings
– Identify trends and patterns in data sets
– Collaborate with internal teams to interpret data and provide insights
– Develop and implement data models and databases
– Ensure data accuracy and integrity
– Present findings and recommendations to stakeholders
– Stay up to date on industry trends and best practices

Qualifications:
– Bachelor’s degree in Computer Science, Statistics, or a related field
– Proven experience as a Data Analyst or similar role
– Proficiency in SQL, Excel, and data visualization tools (such as Tableau)
– Strong analytical and problem-solving skills
– Excellent communication and presentation skills
– Ability to work independently and in a team environment

If you are a data-driven individual with a passion for analytics, we want to hear from you. Apply now to join our dynamic team.

Expected salary:

Job date: Thu, 19 Sep 2024 22:11:05 GMT

Executive Director, Loyalty – Accor – Toronto, ON

Company: Accor

Location: Toronto, ON

Expected salary:

Job date: Sun, 25 Aug 2024 05:34:55 GMT

Job description: Company DescriptionWe are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.Job DescriptionWe are seeking a passionate & strategic leader to join our team as the Global Senior Loyalty Director for Raffles & Fairmont Hotels. In this pivotal role, you will be responsible for driving the loyalty strategy and member experience specifically for Fairmont and Raffles guests within the ALL program. You will play a key role in maximizing guest engagement, retention, and revenue generation through our loyalty program. In this role you will be supported with a direct report to manager the current Gift card program.The Executive Director, Loyalty is a key leader for driving Loyalty across both Fairmont & Raffles brands, with key objective to increase Loyalty contribution (revenue and room nights) Globally.He/she will also be the key point of contact with all the hotels and be responsible to drive loyalty initiatives and awareness across all touch points within the hotels.Internally: Works very closely w/ Accor Global Loyalty team, ALL Marketing team, All Hub loyalty teams, Fairmont & Raffles Digital teams and hotel teams to drive Loyalty revenue, Member enrollment and Loyalty awareness.Externally: Is the point of contact for third party partner ALL activations across Fairmont and Raffles.The position will also contribute to the increase of Members enrollments and database to increase quality CRM database across both the brands.·Develop and implement a tailored loyalty strategy for Fairmont & Raffles hotels within the ALL program, ensuring alignment with the broader Accor Live Limitless vision.·Directly manage the hotels loyalty champions (Heads of Department: Front Office, F&B, Sales) to deliver on all operational requirements·Manage and be accountable for the Gift card & Ovation card program for Fairmont & Raffles.·Lead the analysis and optimization of program benefits, tiers, and redemption options to enhance guest value and drive program participation.·Delivery of the programme and systems training to front line colleagues and any other concerned departments·Manage induction and training for new recruits/new hotels on an ongoing basis·Assign specific function responsibilities to key team members to drive ownership and operational subject expertise·Analyze guest data and identify trends to inform program development and personalization initiatives.·Collaborate with the broader ALL team to ensure program consistency and a seamless guest experience across all Accor brands.·Drive and ensure achievement of loyalty KPI’s for the Luxury brand, including member acquisition, engagement, retention & revenue generated.·Ensuring continuous communication and implementation of loyalty best practices across both brand & hotels globally.·Provides trouble shooting support across key topics related to customer loyalty experience and ALL points management.·Drive and support roll-out of ALL loyalty experiences across both brands and hotels, working closely with Marketing & PR Teams.-Leads a team of 2+ direct reports-Responsible to drive Loyalty revenue target of +/- 950m Euro annual revenue)-Manages an annual budget for Loyalty activations (Including Loyalty points)Qualifications-10+ years of experience in loyalty program management, ideally within the hospitality industry.-Excellent analytical and problem-solving skills with the ability to leverage data insights to inform strategic decisions.– Knowledge of ALL – Accor Live Limitless will be a strong advantage.– Exceptional communication and interpersonal skills with the ability to influence and build strong relationships at all levels.-Proven Loyalty management expertise and knowledge of Loyalty programs-Proven experience successfully navigating complex organizations and driving progress with peer teams to achieve company goals.-Excellent communication and interpersonal skills; can influence and build relationships at all levels.-Analytical mindset; can gather, interpret, and leverage data for strategic decision-making.Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS#LI-KB2

Accor is a worldwide hospitality leader seeking a Global Senior Loyalty Director for Raffles & Fairmont Hotels. The role involves driving loyalty strategy, member experience, and revenue generation through loyalty programs. The ideal candidate will have 10+ years of loyalty program management experience, strong analytical skills, knowledge of Accor Live Limitless, and excellent communication skills. Accor values diversity and offers opportunities for growth and purposeful work. #BELIMITLESS.

Accor – Learning and Development Manager – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Learning and Development Manager Are you a passionate trainer who…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, aimed at enhancing guest experiences. They are currently seeking a Learning and Development Manager who is passionate about training.
Job Description:

We are looking for a dedicated and talented Assistant Retail Manager to join our team. In this role, you will be responsible for assisting the Retail Manager in all aspects of the store operations, including managing inventory, overseeing sales transactions, and providing excellent customer service.

Key responsibilities:
– Assist the Retail Manager in recruiting, training, and supervising retail staff
– Support the Retail Manager in developing and implementing effective sales strategies
– Ensure the store is clean, organized, and well-maintained at all times
– Assist in managing inventory levels and stock rotation
– Handle customer inquiries and resolve any issues in a professional and timely manner
– Support the Retail Manager in analyzing sales data and trends to identify areas for improvement

Requirements:
– Previous experience in retail management or a similar role
– Strong leadership and communication skills
– Excellent customer service skills
– Ability to work in a fast-paced environment and prioritize tasks effectively
– Knowledge of retail operations and sales techniques
– Flexible schedule and willingness to work weekends and holidays

If you are passionate about retail and have the skills and qualifications required for this position, we would love to hear from you. Apply now to join our dynamic team!

Expected salary: $75000 per year

Job date: Thu, 08 Aug 2024 05:36:44 GMT

Accor – Banquet Manager – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Banquet Manager Do you have a passion for event operations…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, providing guests with a more luxurious and modern experience. They are now looking for a Banquet Manager who has a passion for event operations and ensuring guests have a memorable stay.
Job Description

Title: Customer Service Representative

Location: Calgary, AB

Our company is seeking a motivated and experienced Customer Service Representative to join our team in Calgary, AB. The ideal candidate will have excellent communication skills, a positive attitude, and strong problem-solving abilities.

Key Responsibilities:
– Responding to customer inquiries via phone, email, and online chat
– Processing orders and resolving customer issues in a timely and professional manner
– Providing product information and assistance to customers
– Maintaining accurate records of customer interactions and transactions
– Collaborating with colleagues to ensure customer satisfaction
– Participating in training and development initiatives to improve customer service skills

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication and interpersonal skills
– Proficiency in Microsoft Office and CRM software
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a team player with a passion for delivering exceptional customer service, we want to hear from you. Apply now to join our dynamic team in Calgary, AB.

Expected salary: $63000 per year

Job date: Fri, 02 Aug 2024 05:00:17 GMT

Accor – Guest Relations Manager – Vancouver, BC

Company: Accor

Location: Vancouver, BC

Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Guest Relations Manager Inspiring and engaging. As a Guest…
Fairmont Hotel Vancouver completed a $75M, five-year revitalization project in spring 2019, aiming to enhance guest experiences. They are currently seeking a Guest Relations Manager to inspire and engage guests during their stay.
Title: Legal Assistant

Location: Toronto

We are seeking a Legal Assistant to join our team in Toronto. The ideal candidate will be responsible for providing administrative support to our legal team, including managing correspondence, drafting documents, and organizing files. The successful candidate will have excellent communication skills, attention to detail, and the ability to work well in a fast-paced environment.

Responsibilities:
– Manage correspondence and communication with clients and external parties
– Draft legal documents, contracts, and agreements
– Organize and maintain legal files and documents
– Coordinate and schedule meetings and appointments
– Perform research on legal matters as needed
– Assist with administrative tasks and other duties as assigned

Qualifications:
– Previous experience working as a Legal Assistant
– Diploma or certificate in Legal Administration or related field
– Strong written and verbal communication skills
– Proficiency in MS Office applications
– Ability to multi-task and prioritize workload
– Attention to detail and organizational skills
– Strong work ethic and team player attitude

If you meet the qualifications and are interested in this opportunity, please apply with your resume and cover letter. Thank you for your interest in joining our legal team.

Expected salary:

Job date: Tue, 30 Jul 2024 22:27:12 GMT