Outreach and Promotion Coordinator – Baycrest – Toronto, ON

Company: Baycrest

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 22:21:13 GMT

Job description: Ambulatory Services has an opportunity for aOutreach & Promotion COORDINATORPamela & Paul Austin Centre for Neurology & Behavioural SupportPosition Type: Permanent Full-timeShift Type: Days, no weekends (subject to change)Bi-Weekly Hours: 70 HoursHours of Work: 8 hrs/shiftPosting Number: 8878Union: Non-UnionDate Posted: May 15, 2025Internal Closing Date: May 23, 2025Job Summary:Baycrest offers a range of specialist ambulatory services with a focus on dementia, memory care and neurological disorders. This Coordinator position will support the Pamela & Paul Austin Centre for Neurology & Behaviour Support programs. One of the main areas of focus will be the Virtual Behavioural Medicine program which is an innovative care model focused on improving the care of persons with severe, unmanageable behavioral psychiatric symptoms of dementia (BPSD). The Coordinator reports directly to the Clinical Manager-Austin Centre. The role is a mix of; business development, marketing & program promotion, communication and outreach engagement, administration and support of digital health and educational technologies for Austin Centre. The Coordinator will collaborate with stakeholders internal & external as directed by the Clinical Manager. The role will also support Austin Centre projects as required. This job requires system thinking and knowledge of how the Austin Centre and esp. the VBM program provide value – added care within the health system.Responsibilities include but are not limited to:

  • Support program sustainability and growth by increasing the VBM program referral volumes from across the Province of Ontario through active stakeholder and partner engagement, identification and follow-up on leads for new referral sources, implementation of approved program outreach and marketing plan & use of social media tools
  • Develop, recommend, implement and document the approved outreach, engagement, promotion and marketing strategy & plan.
  • Support the Austin Centre & teams in networking with external sources in the exchange of information through public speaking, providing in-service training, attending conference and symposiums and preparing for upcoming presentations ensuring that digital media tools such as Zoom, Teams, WebX etc.. are fully functional for events.
  • Act as the main in- program support for IT, communication and digital health solutions matters and issues ensuring optimal functionality to meet program needs.
  • Manage the VBM E-Learning Platform /Website and coordinate recruitment of e-learners. Provide website management and e-learning platform administrative support to users of the platform including processing and managing payments, generating and analyzing platform statistics/metrics and responding to user requests and supporting Subject Matter Expert and Faculty needs related to the E-Learning platform functions.
  • Support coordination and administrative processes related to VBM Program Medical Learner Observerships
  • Coordinate, schedule, provide support and manage meeting logistics for program activities including: Presentations, Committees, Expert Groups, Working Groups and Communities of Practice (CoP) in coordination with other members of the team, virtual and in-person meetings, workshops, and other knowledge transfer events, ad hoc meetings with internal and external individuals and groups, ensuring activities and deliverables are aligned with plans.
  • Develop and distribute communication materials including, but not restricted to, letters, briefs, reports, presentations, web-based communication, emails that support program needs.
  • Support Austin Centre projects as directed by the Clinical Manager
  • Assists Clinical Manager in development and preparation of data reports for review and submission
  • Escalates issues to the Clinical Manager as appropriate

*Qualifications include but are not limited to:

  • Undergraduate Degree required (Communications, Business/Health Admin., Education)
  • Master’s degree preferred
  • Project Management Professional Certification and formal project management education is an asset
  • 3-5 years’ experience in a similar role
  • An understanding of seniors’ healthcare is an asset
  • Ability and willingness to travel within Province of Ontario if needed
  • Advanced competence with Microsoft Office programs (e.g. Project, Word, Excel, PowerPoint, Outlook, SharePoint),
  • Advanced competence in managing Web media and E-Learning platforms e.g. LearnWorlds and e-learner relationships and needs as well as digital health (OTN) and social media tools such as Zoom, Teams, WebX with the ability to engage and recommend innovative digital solutions
  • Excellent interpersonal, communication, problem solving and organizational skills with demonstrated skills to provide/receive feedback and constructive criticism
  • Superior verbal, written, listening, presentation and facilitation skills with the ability to distill information into clear, concise message

Additional Benefits:

  • Vacation Entitlement
  • Opportunity to enroll in Extended Health & Dental Benefits
  • Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
  • Access to 24/7 Employee Assistance Program

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen.Required SkillsRequired Experience

Position Summary: Outreach & Promotion Coordinator at Baycrest

Role: Full-time, permanent position at Pamela & Paul Austin Centre for Neurology & Behavioural Support.

Focus: Supporting the Virtual Behavioural Medicine (VBM) program aimed at improving care for dementia patients with severe behavioral issues.

Key Responsibilities:

  • Enhance referral volumes for the VBM program through stakeholder engagement and marketing strategies.
  • Develop and implement outreach and communication plans.
  • Support external networking, public speaking, and event coordination.
  • Manage IT and digital health solutions for optimal program functionality.
  • Oversee the VBM E-Learning platform, including user support and analytics.
  • Coordinate medical learner observerships and meeting logistics.
  • Create communication materials to support program initiatives.
  • Assist the Clinical Manager in data reporting and issue escalation.

Qualifications:

  • Undergraduate degree; preferred Master’s degree.
  • Project management experience and familiarity with seniors’ healthcare is an advantage.
  • Proficiency in Microsoft Office and digital health tools.
  • Strong communication and organizational skills.

Benefits:

  • Vacation entitlement.
  • Enrollment in health benefits and pension plan.
  • Access to an Employee Assistance Program.

Application Process:

  • Internal candidates apply via Baycrest intranet; external candidates via the application button.
  • Accessibility accommodations available upon request during the recruitment process.

Note: Only shortlisted candidates will be contacted. A police reference check is required for successful candidates.

Director, Corporate Marketing – Baycrest – Toronto, ON

Company: Baycrest

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Mar 2025 23:34:25 GMT

Job description: Baycrest Corporate Centre for Geriatric Care has an opportunity for aDIRECTOR, CORPORATE MARKETINGPosition Type: Permanent Full-timeShift Type: DayBi-Weekly Hours: 70 HoursHours of Work: 7 hrs/shiftLocation: Toronto (Hybrid)Union: Non-UnionDate Posted: March 21, 2025Closing Date: April 6, 2025About BaycrestBaycrest is a global leader in aging and brain health innovation and has been recognized as one of Greater Toronto’s Top Employers for 2024. Baycrest combines a comprehensive system of care for aging patients with one of the world’s top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age-related illness and impairment, and unmatched global knowledge exchange and commercialization capacity brought to the international marketplace. Our vision is a world where every older person lives with purpose, fulfillment, and dignity.The OpportunityWe are seeking a dynamic, hands-on marketing leader to help drive the marketing strategy for Baycrest’s corporate initiatives. The Director, Corporate Marketing will develop and execute impactful marketing programs that elevate Baycrest’s commercial brand presence while working closely with internal teams and external partners.Reporting to the Vice President, Corporate Communications & Chief Communications Officer, this role requires both strategic vision and a roll-up-your-sleeves approach to execution. The ideal candidate has a strong background in marketing for senior living, real estate, or hospitality and is experienced in bringing brands to life across diverse, international markets.Key ResponsibilitiesStrategic Marketing Leadership· Develop and implement a strategic marketing plan that supports Baycrest’s commercial ventures while ensuring alignment with the broader organizational brand.·Conduct competitive analysis to inform positioning, messaging, and audience targeting.· Lead brand storytelling efforts to commercial audiences, ensuring marketing materials and campaigns reflect Baycrest’s expertise, impact, and vision.Campaign Execution & Content Development·Oversee the development of high-quality marketing content, including digital assets, print materials, presentations, and video storytelling.·Work collaboratively with cross-functional teams to ensure consistent messaging and brand alignment.· Ensure marketing initiatives support Baycrest’s corporate identity and reputation, maintaining brand integrity across all touchpoints.Global & Multi-Market Strategy·Adapt marketing strategies for diverse cultural and international audiences, ensuring relevance and impact.·Support global initiatives by navigating cultural nuances and identifying opportunities for innovation in marketing approaches.Stakeholder & Partner Collaboration·Serve as the primary marketing liaison for commercial ventures, working closely with internal teams and external partners.·Manage relationships with agencies, consultants, and creative partners, providing clear direction and oversight.People Leadership·Lead a small, collaborative team within the Corporate Communications and Brand department, fostering a supportive and dynamic environment. This team will report to this leader while serving the broader department, ensuring alignment with organizational goals and priorities.Performance & Budget Management·Define KPIs and success metrics, leveraging analytics to optimize campaigns and marketing investments.·Manage the marketing budget for commercial initiatives, ensuring cost-effective strategies that maximize return on investment.Who You Are

  • A seasoned marketing leader who thrives in a collaborative, hands-on environment – able to strategize at a high level while also driving execution.
  • Experienced in real estate, hospitality, or healthcare marketing, with a strong grasp of consumer and B2B engagement strategies.
  • A storyteller who can craft compelling narratives and bring brands to life through innovative content and campaigns.
  • Skilled at building relationships across teams and working within a complex, mission-driven organization.

Qualifications

  • 7–10 years of marketing experience, with at least 5 years in a leadership role.
  • Hands-on experience in real estate, hospitality, healthcare or senior living marketing is strongly preferred.
  • Proven experience leading integrated marketing campaigns, with expertise in digital marketing, content strategy, and brand storytelling.
  • Strong understanding of SEO, social media, paid advertising, and analytics tools.
  • Exceptional written and verbal communication skills.
  • International marketing experience is an asset, with the ability to adapt strategies for global audiences.
  • Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.

Why Baycrest?

  • Join a mission-driven organization where your work directly impacts the lives of older adults.
  • Lead marketing efforts for high-profile commercial projects with a global reach.
  • Work in a collaborative and innovative environment, where strategic thinking and hands-on execution go hand in hand.
  • This role offers a unique opportunity to shape and grow Baycrest’s corporate marketing function, blending strategy with execution in an exciting and evolving space. If you’re a results-driven marketing leader who thrives in a fast-moving, purpose-driven environment, we’d love to hear from you.

Additional Benefits:

  • Competitive salary and vacation
  • Enrolment in Extended Health and Dental Benefit Plan
  • Enrolment in the Healthcare of Ontario Pension Plan (“HOOPP”)
  • Access to 24/7 Employee Assistance Program
  • Hybrid work arrangement

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen.Required SkillsRequired Experience

Baycrest Corporate Centre for Geriatric Care in Toronto is seeking a Director of Corporate Marketing to develop and execute marketing strategies for the organization’s commercial initiatives. The ideal candidate should have a background in marketing for senior living, real estate, or hospitality and possess strong leadership skills. Responsibilities include strategic marketing planning, campaign execution, global strategy, stakeholder collaboration, budget management, and people leadership. The ideal candidate should have 7-10 years of marketing experience, with at least 5 years in a leadership role, and expertise in digital marketing, content strategy, and brand storytelling. Benefits include a competitive salary, healthcare benefits, pension plan enrollment, and a hybrid work arrangement. Applications can be submitted online through the Baycrest website.

Project Coordinator – Baycrest Project & Construction Management – Toronto, ON

Company: Baycrest Project & Construction Management

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Sep 2024 07:37:03 GMT

Job description: to join our team! The selected candidate would provide administrative assistance to the Project Manager, Site Supervisor and Project… Team for all project related work. Responsibilities * Provide administrative assistance to Project Manager, Site Supervisor…

Baycrest – Administrative Coordinator – Research Training Centre & KL Care – Toronto, ON

Company: Baycrest

Location: Toronto, ON

Expected salary:

Job date: Thu, 05 Sep 2024 22:55:01 GMT

Job description: Baycrest Academy for Research and Education has an opportunity for aADMINISTRATIVE COORDINATORResearch Training Centre & KL-CAREPosition Type: Full TimeShift Type: Day, No weekendsBi-Weekly Hours: 70 HoursHours of Work: 7 hrs/shiftPosting Number: 8209Union: Non-UnionDate Posted: September 3, 2024Internal Closing Date: September 10, 2024Job Summary:The Rotman Research Institute (RRI) is a premier international centre for the study of human aging and brain health. Housed within the RRI, the Research Training Centre (RTC) is a unit focused on the professional, technical, and career development of trainees. The RTC offers a wide range of training offerings including rounds lectures, workshops, scholarship and internship opportunities, outreach events, and conferences. Also within the RRI, the Kunin-Lunenfeld Centre for Applied Research and Evaluation (KL-CARE) is a support-and-services hub that supports point-of-care staff, researchers, and industry in conducting applied, evaluative, and clinical research. KL-CARE offers a diverse set of services, including project management and administration, research design and implementation, analysis and statistical, education and training, and knowledge dissemination.Responsibilities include but are not limited to:

  • Provides support to the RTC including:
  • Preparation and dissemination of communications about RTC activities using Campaign Monitor
  • Assistance in the planning and coordinating of RTC events including trainee recruitment and orientation sessions, lectures, workshops, conferences, and outreach events (e.g., event registrations; catering; housekeeping and room booking requests; liaising with other Baycrest departments including Finance, IT, and Facilities)
  • Support of RTC scholarship and internship competitions (e.g., receives applications; organizes adjudication committees; prepares and distributes award letters)
  • Track and report RTC metrics including event attendance as well as feedback surveys and reports
  • Coordination of RTC steering committee and working group meetings and minutes
  • Provides support to KL-CARE including:
  • Coordination of team meetings and minutes
  • Facilitation of metrics tracking and reporting in collaboration with the Finance team
  • Provides administrative support to the Director, Research, Innovation, and Translation including meeting organization and set-up, RRI tour organization, and liaising with internal and external stakeholders

Qualifications include but are not limited to:

  • Minimum – community college diploma and at least three (3) years’ experience at mid-level administrative assistance level
  • Exposure to a research or educational environment an asset
  • Experience with event-planning and coordination
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Excellent organizational skills with attention to detail
  • Ability to multi-task, prioritize workload, and initiate work and follow-up actions
  • Excellent command of written and verbal English
  • Excellent MS Office suite skills

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen. Such exemptions will be considered on a case-by-case basis.Required SkillsRequired Experience

Project Assistant – Preceptor Resource & Education Program for Long-Term Care – Baycrest – Toronto, ON

Company: Baycrest

Location: Toronto, ON

Expected salary:

Job date: Sat, 31 Aug 2024 22:32:05 GMT

Job description: , and the Schlegel-UW Research Institute for Aging. Reporting to the Manager, Projects & Evaluation, the Project Assistant…Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest has an opportunity for a PROJECT…

Baycrest – Project Coordinator – Toronto, ON

Company: Baycrest

Location: Toronto, ON

Job description: : Reporting to the Manager, Projects & Evaluation, the Project Coordinator will coordinate the educational and administrative…The Ontario Centres for Learning, Research & Innovation at Baycrest has an opportunity for a PROJECT COORDINATOR…
The Ontario Centres for Learning, Research & Innovation at Baycrest is looking for a Project Coordinator to coordinate educational and administrative tasks, reporting to the Manager of Projects & Evaluation.
Job Description:

We are seeking a dedicated and experienced individual to fill the role of [Job Title]. The successful candidate will be responsible for [Key Responsibilities]. This position requires a high level of attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

– [Responsibility 1] – [Responsibility 2] – [Responsibility 3] – [Responsibility 4]

Qualifications:

– [Qualification 1] – [Qualification 2] – [Qualification 3] – [Qualification 4]

If you meet the qualifications and are ready to take on a new challenge, we encourage you to apply for this position. Join our team and make a difference in [Company Name]!

Expected salary:

Job date: Sat, 06 Jul 2024 22:45:51 GMT

Communications Intern – Baycrest – Toronto, ON



Company: Baycrest

Location: Toronto, ON

Job description: The Corporate Communications department at Baycrest has an opportunity for aCOMMUNICATION STUDENT INTERNTHREE-MONTH INTERNSHIPPosition Type: Contract less than 1 year, 3 monthsShift Type: Day, HybridBi-Weekly Hours: 70 HoursHours of Work: 7 hrs/shiftPosting Number: 7391Union: Non-UnionDate Posted: June 10, 2024Baycrest is a global leader in aging and brain health through research, innovation, care and education, working to defeat dementia and create a world where every older adult enjoys a life of purpose, inspiration and fulfilment.Job Summary:The Corporate Communications department is responsible for developing and executing communications strategies that support Baycrest’s strategic objectives and target a wide range of internal and external stakeholders. Reporting to the Director, Communications Operations, the Intern will assist the Corporate Communications team in providing support to all areas of the organization, optimizing Baycrest’s reputation and enhancing the public perception of Baycrest as a global leader in aging and brain health through research, innovation, care and education.Responsibilities include but are not limited to:

  • creating and editing a wide variety of content including briefing documents, blog posts, website copy, social media content and spokesperson materials;
  • supporting the development of an internal catalogue of assets containing biographies, headshots and insights/topics for Baycrest media representatives;
  • using various monitoring and reporting tools to track and report on earned, owned and paid content;
  • delivering recommendations on media pitches and story angles;
  • supporting the response to media inquiries related to Baycrest programs, experts and research;
  • assisting with proactive media opportunities (which may include drafting pitches and key messages, building media lists, etc.)
  • discovering and sharing engaging and impactful stories that could live across communication channels (which may include articles, videos, photos, etc.);
  • assisting with the planning and development of content for social media accounts;
  • supporting the team in regularly updating the website which includes working with other departments to verify content and make recommendations to content;
  • supporting the organizational migration to a new intranet;
  • ensuring communications are aligned with the Baycrest brand and strategic direction;
  • supporting the development of metrics and feedback mechanisms to enhance communication initiatives;
  • collaborating with staff members in other departments and entities including Baycrest Foundation to assist in executing communication plans and materials;
  • supporting Corporate Communications team members with miscellaneous tasks related to media relations, social media, content creation, reporting, event planning and execution and other communications-related projects;
  • prioritizing tasks and managing deadlines;
  • performing other position-related duties as assigned.

Qualifications include but are not limited to:

  • being currently enrolled in a post-secondary degree or diploma program in communications, public relations, English, journalism or marketing;
  • being a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act2;
  • having superior oral and written communication skills (writing samples may be requested);
  • being interested in health care, research, innovation and education;
  • having experience using various social media platforms, content management systems and reporting/analysis tools;
  • understanding all facets of communication principles and best practices;
  • being eager to learn;
  • being able to manage multiple and often competing priorities and work under tight deadlines with a positive attitude;
  • being able to work in a complex work environment with a wide range of objectives, issues, stakeholders and operational factors;
  • having excellent organizational and time and project management skills;
  • having the ability to excel in a collaborative team setting and to work well independently;
  • being detail-oriented and consistently adhere to a high standard of work;
  • having expertise in MS Office including Word, Excel and Outlook;
  • being able to professionally handle sensitive and confidential information with discretion;
  • meeting the requirements of Baycrest Occupational Health & Safety and other required screenings.
  • Note: having Google certifications, other digital/social media certifications and having knowledge of MRP, Cision, InDesign, Photoshop and/or Illustrator would be an asset.

Additional Benefits:

  • Access to 24/7 Employee Assistance Program

INTERNAL APPLICATION INFORMATION: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your applicationEXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen. Such exemptions will be considered on a case-by-case basis.Required SkillsRequired Experience
Baycrest is offering a three-month internship opportunity for a Communication Student Intern in their Corporate Communications department. The intern will assist in creating and editing various types of content, supporting media inquiries, social media, and website updates, among other tasks. Qualifications include being enrolled in a related post-secondary program, having strong communication skills, and being interested in health care, research, and innovation. Additional benefits include access to an Employee Assistance Program. Candidates can apply through the Baycrest intranet or externally.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Salary: $18 – $20 per hour

Our client, a leading telecommunications company, is seeking a Customer Service Representative to join their team in Toronto, ON. The ideal candidate will have experience in a customer service role and possess strong communication and problem-solving skills.

Key Responsibilities:
– Provide high-quality customer service via phone, email, and chat
– Respond to customer inquiries and resolve issues in a timely manner
– Enter customer information into the database accurately
– Maintain a professional and positive attitude at all times
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication skills, both written and verbal
– Strong attention to detail and organizational skills
– Ability to multitask and work in a fast-paced environment

If you meet the above requirements and are looking to join a dynamic team, please apply now!

Expected salary:

Job date: Wed, 12 Jun 2024 22:57:03 GMT