Manager, Corporate Communications, CLAO Group – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sun, 30 Mar 2025 06:46:02 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Director, Corporate Communications, Chief Legal & Administrative Officer (CLAO) Group, the Manager will play an important role in supporting all aspects of informing and inspiring CLAO Group employees through the creation and delivery of compelling internal communications. In this role, you will manage the communications channels through which we reach this global audience. You will apply your storytelling abilities to support the development of content that helps articulate the CLAO Group’s strategic priorities and tells the story of how CLAO Group colleagues bring RBC’s Purpose and values to life.What will you do?

  • Manage and enhance key employee digital communications channels, including monthly newsletter, intranet platforms and email distributions
  • Draft creative and compelling internal content (ie blogs, Connect and newsletter stories, videos) that applies a storytelling approach to articulating CLAO Group strategic priorities and how it lives RBC’s Purpose and values
  • Measure and evaluate the effectiveness of the CLAO Group’s communications strategies and initiatives using data and analytics
  • Support the development, execution and evaluation of employee town halls and other key internal events
  • Contribute to the development of leadership briefing notes, communications and key message documents
  • Share intelligence and best practices with communications colleagues, and partner on key enterprise-wide employee engagement priorities
  • Contribute to the success of RBC Brand, Marketing, Communications & Citizenship’s overarching goals, including instilling a strong ONE RBC culture

What do you need to succeed?Must-have

  • 5+ years of internal communications, digital communications or public relations experience
  • Experience managing digital communications channels, as well as a passion for exploring and applying emerging employee communications trends and best practices
  • Creative and innovative storytelling expertise with an ability to distill complex information into compelling content
  • Experience supporting large-scale employee engagement events, such as town halls
  • Strong writing, presentation and collaboration skills

Nice-to-have

  • Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related field
  • Project management experience
  • Knowledge of the financial services industry

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Oral Communications, Organizational Communications, Time ManagementAdditional Job DetailsAddress: BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: HUMAN RESOURCES & BMCCJob Type: RegularPay Type: SalariedPosted Date: 2025-03-28Application Deadline: 2025-04-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

The Manager of Corporate Communications for the Chief Legal & Administrative Officer Group at RBC will be responsible for creating and delivering internal communications to inform and inspire employees. This includes managing digital communication channels, drafting compelling content, measuring effectiveness, supporting internal events, and contributing to overall employee engagement. The ideal candidate will have 5+ years of experience in internal communications or public relations, strong storytelling skills, and the ability to work collaboratively. RBC offers a comprehensive Total Rewards Program and opportunities for professional development. The company values inclusivity and diversity in the workplace.

Senior Manager, Communications – CLAO Group – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Oct 2024 22:12:59 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Director, Corporate Communications, Chief Legal & Administrative Officer (CLAO) Group, the Senior Manager will play an important role in engaging, informing and inspiring CLAO colleagues. By creatively articulating the function’s strategic priorities, telling the stories of how CLAO Group colleagues bring RBC’s Purpose and Values to life, and amplifying enterprise initiatives in our content they will help the CLAO Group continue to build the connections that strengthen our culture and our ability to win as One RBC.What will you do?

  • Identify and deliver impactful storytelling that articulates how CLAO Group colleagues live RBC’s Purpose and act as strategic business partners
  • Develop and execute key CLAO Group internal communications strategies and content focused on CLAO Group and enterprise priorities
  • Support the development and execution of engaging and creative global CLAO Group town halls and other employee engagement events
  • Develop content (speaking notes, blogs, briefing notes, podcasts, etc.) as required
  • Assist with developing external content and media relations as required (i.e. speaking opportunities, LinkedIn, engagement with trade publications)
  • Collaborate closely with colleagues across business and functions and contribute to the success of RBC Brand, Marketing, Communications & Citizenship’s overarching goals, including instilling a strong ONE RBC culture

What do you need to succeed?Must-have

  • 7+ years of communications experience with proven track record for building trust with, and providing strategic advice and insights to, executives and partners
  • Well honed ability to connect the dots and distill complex information into compelling narratives and collaborate fluidly with colleagues and partners to tell impactful stories
  • Experience in developing and delivering engaging executive town halls and other employee engagement events
  • Excellent communications skills – written, verbal and interpersonal with a strong attention to detail
  • Strong project management and time management capabilities with an ability to prioritize and embrace change
  • Strong knowledge of internal communications channels and emerging trends and best practices

Nice-to-have

  • Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related field
  • Change communications knowledge or experience
  • Social and digital media savvy, and a keen interest in financial services

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time ManagementAdditional Job DetailsAddress: BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: HUMAN RESOURCESJob Type: RegularPay Type: SalariedPosted Date: 2024-10-25Application Deadline: 2024-11-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

The job summary outlines a Senior Manager position within the Chief Legal & Administrative Officer Group at RBC. The role involves creating and delivering internal communications strategies, developing engaging content, and supporting employee engagement events. The successful candidate will have strong communication skills, project management abilities, and experience in executive town halls. Preferred qualifications include a degree in communications or related field, change communications knowledge, and social media savvy. RBC offers a comprehensive Total Rewards Program, career development opportunities, and a collaborative team environment. The company values diversity and inclusion in the workplace.