Tag: CSA

VON Canada – Client Service Associate (CSA) – Planning and Scheduling – Full-time – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Wed, 11 Dec 2024 08:06:36 GMT

Job description: Administrative / Client Service Associates (CSA) Hybrid Remote, Brantford, Ontario Permanent, Full-Time ReqID: 41674DescriptionPosition at VON Canada (Ontario)Requisition Details:Employment Status: Regular, Full-time (1.0 FTE)
Program Name: eHomecare
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Evenings, Weekends
On-Call: No
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.Looking for a career in health care that provides you with an opportunity to make a difference in your community?If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!About us:VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people’s lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.What you’ll do:

Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties
Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs
Support clients, nurses, and home support workers to ensure delivery of quality care
Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
Ensure that confidential information relating to clients, work colleagues, suppliers, and VON’s operations are properly protected and not disclosed to third parties
Other duties/tasks as assigned by manager

What we offer you:

Competitive salaries and vacation time
Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
Defined Benefit Pension Plan with company contribution for eligible employees
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Experience with new health care technology such as CellTrak and Procura
Be part of a health care team that provides support to people in your community and frontline workers

What you need:

University/College education preferred, High School Diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency with MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
Experience in a health care environment is an asset
Previous customer service experience in a contact center environment is considered an asset
Experience in a unionized environment is considered an asset
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
The use of Personal Protective Equipment (PPE) may be required

VON Canada – Client Service Associate (CSA), Assisted Living – Full-time – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Wed, 18 Dec 2024 04:07:09 GMT

Job description: Administrative / Client Service Associates (CSA) Hybrid Remote, Peterborough, Ontario Permanent, Full-Time ReqID: 41721DescriptionPosition at VON Canada (Ontario)Requisition Details:Employment Status: Permanent, Full-Time (1.0 FTE)
Program Name: Assisted Living
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Weekends
Union/Bargaining Unit: CUPE
On-Call: YesExisting Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.Looking for a career in health care that provides you with an opportunity to make a difference in your community?If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!This position will require attendance to in-office meetings periodically.About us:VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people’s lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.What you’ll do:

Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties
Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs
Support clients, nurses, and home support workers to ensure delivery of quality care
Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
Ensure that confidential information relating to clients, work colleagues, suppliers, and VON’s operations are properly protected and not disclosed to third parties
Other duties/tasks as assigned by manager

What we offer you:

Competitive salaries and vacation time
Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
Defined Benefit Pension Plan with company contribution for eligible employees
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Experience with new health care technology such as CellTrak and Procura
Be part of a health care team that provides support to people in your community and frontline workers

What you need:

University/College education preferred, High School Diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency with MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
Experience in a health care environment is an asset
Previous customer service experience in a contact center environment is considered an asset
Experience in a unionized environment is considered an asset
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler, Medical Administration, clerkVON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

Assisted Associate canada client CSA Fulltime Living ontario remote jobs canada service VON

Project Manager, Environment and Climate Change – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 10 Dec 2024 23:37:16 GMT

Job description: it happen. Job Summary: CSA Group has an immediate opportunity for a Project Manager – Standards Development… collection of topical E&CC issues. The Project Manager will oversee all aspects of standards development, primarily involving…

Change Climate CSA environment Group Manager Project project manager toronto

Product Safety Certifier – Healthcare – CSA Group – Vancouver, BC

Company: CSA Group

Location: Vancouver, BC

Job description: / CSA 60601-1/ 61010 -1 and its Collateral and Particular standards). Project Management, Report writing and communication… with clients are key activities required of the position. Provides ongoing written and oral status reports to immediate Manager…
The content discusses the requirements of CSA 60601-1/61010 -1 standards and its Collateral and Particular standards. It emphasizes key activities such as project management, report writing, and communication with clients. The position requires providing ongoing written and oral status reports to the immediate Manager.
Job Description

Position: Human Resources Generalist

Location: Winnipeg, MB

Job Type: Full-time

Salary: $50,000 – $60,000 a year

We are currently seeking a Human Resources Generalist to join our team in Winnipeg. The ideal candidate will have a strong background in HR and will be responsible for a wide range of HR functions.

Responsibilities:
– Assist with recruitment and onboarding process
– Coordinate training and development programs
– Administer employee benefits and payroll
– Handle employee relations issues and conflict resolution
– Maintain employee records and files
– Assist with HR policies and procedures
– Contribute to the development of HR strategies and initiatives
– Participate in HR projects and initiatives as needed

Qualifications:
– Bachelor’s degree in Human Resources or related field
– 2+ years of experience in HR
– Strong knowledge of employment laws and regulations
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team
– Proficient in Microsoft Office Suite

If you are a motivated and enthusiastic HR professional looking to take the next step in your career, we would love to hear from you. Apply now to join our dynamic team.

Expected salary:

Job date: Wed, 11 Dec 2024 23:42:31 GMT

Certifier CSA Group Healthcare Product Safety Vancouver

Project Manager, Transit and Agrifood (12-Month Contract) – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 03 Dec 2024 23:55:20 GMT

Job description: for a Project Manager, Transit and Agrifood who will be responsible for facilitating the development of standards related to the…, climate change mitigation and resilience within transit and agrifood, and sustainable agriculture. The Project Manager…

12month Agrifood contract CSA Group Manager Project project manager toronto Transit

Project Manager, Transit and Agrifood – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 03 Dec 2024 23:20:39 GMT

Job description: like you to help make it happen. Job Summary: CSA Group has an immediate opportunity for a Project Manager, Transit and Agrifood… within transit and agrifood, and sustainable agriculture. The Project Manager will oversee all aspects of standards development…

Agrifood CSA Group Manager Project project manager toronto Transit

Key Account Coordinator – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 03 Dec 2024 23:07:16 GMT

Job description: Employment Status: RegularTime Type: Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It’s been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products – from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.Our employees take pride in making a difference in people’s lives through the work that we do. We’re looking for people like you to help make it happen.Job Summary:The Key Account Coordinator is responsible for the profitable sales of CSA products and services to new and existing clients while providing exceptional customer service and will report to the Manager, Inside Sales and Technical Support. Is responsible for independently running all aspects of a sales operation using centralized procedures. This role will also be responsible for addressing unique needs from Key Accounts to achieve revenue targets and expand the market for standards and related products and services.Principal Duties & Responsibilities

Creating standard products, services and training quotes. Executes the sales of such from a variety of sources including inbound and outbound calls.
Maintains and develops ongoing strategic relationships with key account decision makers to grow the business. Planning and carrying key account business development activities and strategies ranging from cold calls, sourcing leads, and face-to-face meetings. Supports corporate marketing activities and strategies.
Advancing growth of the CSA Learning Institute business by coordinating local Instructor-Led Training events including logistics (catering, venues, etc), speaker needs, receiving customers, problem solving and crisis management in collaboration with Learning Institute staff.
Frequent analysis, problem solving, and reconciliation of transactions involving issuing returns and credits, collections, invoicing.
Knowledge of a variety of software systems and applications including SAP Sales and Distribution, Fonteva, MEDS, MS Office suite, etc. Ensures safe, secure and proper handling of customer financial records.
Proposes system solutions and continuous improvement recommendations to Managers when necessary. Monitors and reports on activities and provides relevant management information. Attends regular training or events to maintain and develop relevant knowledge and skills. Acts as a mentor to new staff and providing regional assistance and training when needed usually involving travel.
Performs as a divisional liaison for CSA Group employees providing product knowledge, access to standards, promote cross-divisional product and service opportunities. This position is a cross-divisional product and service expert.
Works with legal to review contracts for In-Person and Virtual Instructor Led Training, prepares proposals and quotes for current customers and new opportunities within assigned portfolios. Forwards software networking agreements to customers for electronic platforms.
Contributes to revenue growth by evaluation and re-pricing of subscription packages with high volume royalty quotes for all resellers. Works independently and/or in collaboration with Manager, Licensing and Distribution to fulfill requests
Frequent analysis and investigation of monthly royalty reports to ensure accuracy, and that there are no risks associated with loss of revenue.
Provides support and technical expertise on special projects with Tech Support, marketing, IT, and Digital Innovation departments.
Works with Marketing and Customer Success teams to ensure Instructor Led Training and Subscription information is updated and maintained.

Preferred Education & Experience

2-3 year post-secondary diploma in Business, Marketing
Must have 3 years of external experience in business-to-business sales
Understanding of CSA systems including Salesforce, SAPFonteva, HANA Sales Reports, SharePoint, and MS Suite.
Solid knowledge of CSA products and services
Excellent verbal & written communication skills
Superior phone and customer service skills
Detail oriented with proven independent problem solving/project management skills and able to complete multiple tasks in a fast-paced environment
Exceptional organizational and interpersonal skills

Skills:

Internal and external customers
Strong verbal and written communication skills
Strong customer service skills
Problem solving ability required
Detail oriented
Excellent time management skills
Computer proficiency and analytical skills
Candidates with proficiency in French will be given special consideration

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at if you require accommodation in the interview process.

CSA Group, a global organization focused on safety and sustainability, is seeking a Key Account Coordinator to drive profitable sales and provide exceptional customer service. The role involves building relationships with key clients, coordinating sales activities, and supporting the growth of the business. The ideal candidate will have a background in business or marketing, with experience in business-to-business sales and knowledge of CSA products and services. Strong communication, problem-solving, and organizational skills are essential for success in this role. Proficiency in French is a plus. CSA Group is committed to diversity, equity, and inclusion, and welcomes candidates from all backgrounds.

Account Coordinator CSA digital marketing Group key toronto

Digital Growth Marketer – Project Delivery – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Mon, 18 Nov 2024 23:20:04 GMT

Job description: of Toronto who will have primary accountability for the deployment of digital strategies as part of the Digital Growth Marketing…, measurable outcomes. Collaborates with leadership to understand digital marketing and growth objectives, supports the…

CSA Delivery Digital digital marketing Group growth Marketer Marketing Project toronto

VON Canada – Client Service Associate (CSA) – Planning and Scheduling – Part-time 0.6 – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Sat, 19 Oct 2024 06:04:40 GMT

Job description: Administrative / Client Service Associates (CSA) Hybrid Remote, Brantford, Ontario Permanent, Part Time ReqID: 41341DescriptionPosition at VON Canada (Ontario)Requisition Details:Employment Status: Permanent, Part-time (0.6 FTE)
Program Name: eHomecare
Number of Hours Bi-Weekly: 45
Work Schedule: Days, Evenings, Weekends
On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!About us:VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people’s lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.What you’ll do:

Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties
Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs
Support clients, nurses, and home support workers to ensure delivery of quality care
Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
Ensure that confidential information relating to clients, work colleagues, suppliers, and VON’s operations are properly protected and not disclosed to third parties
Other duties/tasks as assigned by manager

What we offer you:

Competitive salaries and vacation time
Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
Defined Benefit Pension Plan with company contribution for eligible employees
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Experience with new health care technology such as CellTrak and Procura
Be part of a health care team that provides support to people in your community and frontline workers

What you need:

University/College education preferred, High School Diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency with MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
Experience in a health care environment is an asset
Previous customer service experience in a contact center environment is considered an asset
Experience in a unionized environment is considered an asset
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
The use of Personal Protective Equipment (PPE) may be required

Associate canada client CSA ontario Parttime Planning remote jobs canada scheduling service VON

VON Canada – Client Service Associate (CSA) – Planning & Scheduling – Casual – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Wed, 06 Nov 2024 04:49:01 GMT

Job description: Administrative / Client Service Associates (CSA) Hybrid Remote, Hamilton, Ontario Casual ReqID: 41429DescriptionPosition at VON Canada (Ontario)Requisition DetailsEmployment Status: Casual
Program Name: Visiting Nursing
Work Schedule: Days, Evenings, Weekends
Union/Bargaining Unit: OPSEU
On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!About us:VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people’s lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.What you’ll do:

Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties
Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs
Support clients, nurses, and home support workers to ensure delivery of quality care
Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
Ensure that confidential information relating to clients, work colleagues, suppliers, and VON’s operations are properly protected and not disclosed to third parties
Other duties/tasks as assigned by manager

What we offer you:

Competitive salaries and vacation time
Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
Defined Benefit Pension Plan with company contribution for eligible employees
Comprehensive orientation program
Opportunities for skill development, eLearning, and career advancement
Experience with new health care technology such as CellTrak and Procura
Be part of a health care team that provides support to people in your community and frontline workers

What you need:

University/College education preferred, High School Diploma required
Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
Proficiency with MS Office programs, Outlook, faxing software, and database management
Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
Experience in a health care environment is an asset
Previous customer service experience in a contact center environment is considered an asset
Experience in a unionized environment is considered an asset
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, SchedulerVON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

Associate canada casual client CSA ontario Planning remote jobs canada scheduling service VON