Senior Manager, Workfront Enablement ( 12 Month Contract) – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Oct 2024 22:22:55 GMT

Job description: Requisition ID: 207875Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!What you will be doing:Leads Tangerine’s adoption of Adobe Workfront and content supply chain enablement, managing workflows and requirements, and building executive reporting to share performance and insights. The Senior Manager, Content Supply Chain Enablement is responsible for building, maintaining, and updating centralized work management platform, supporting the new Enterprise Asset DAM and asset migration, and contributing as needed to evolving content supply chain roadmap to drive process improvements.Is this role right for you? In this role, you will:

  • Configure Workfront platform to meet marketing requirements, driving user adoption and providing work management transparency through accurate and effective reports and dashboards
  • Collaborate with cross-functional stakeholders to understand current state, difficulties and demo Workfront solutions to meet those challenges
  • Create and deliver training content for cross-functional teams on system functionality, updated features, and new processes
  • Create and maintain documentation for processes, adoption, standardization, alignment, and enterprise roadmaps
  • Regularly review intake processes and user feedback to ensure implementation is meeting expectations, making adjustments as needed to improve the user experience and metrics
  • Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
  • Review and prepare for Workfront releases, implementing new functionality and communicating new features as needed
  • Collaborate on full content supply chain enablement, including asset migration and processes for Enterprise DAM
  • Support CMS content updates as needed, stepping in to triage requests for 3rd party execution when required
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Tangerine’s Values, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Workfront Certification or Workfront System Admin experience (or desire to complete Workfront certification within 6 months)
  • Experience managing change with cross-functional teams
  • Experience building KPI reporting and analytics
  • Experience interacting with different stakeholders at all levels
  • Attention to detail with the ability to work on multiple projects and timelines
  • Experience creating and delivering user training
  • Passionate about digital content and marketing technology automation
  • Customer Service mindset with the ability to multi-task and prioritize work to meet business objectives
  • Strong written and verbal communication skills with attention to detail
  • Strong interpersonal skills and proven ability to establish effective working relationships with cross-functional teams and stakeholders at all levels
  • Strong time management skills and problem-solving skills, with ability to prioritize and drive initiatives with multiple deadlines
  • Effective listening and critical thinking skills

What’s in it for you?You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)Location(s): Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Tangerine is Canada’s top direct bank that offers innovative banking options and award-winning client service, with a focus on helping Canadians live better lives. They are looking for a Senior Manager, Content Supply Chain Enablement who will lead the adoption of Adobe Workfront and manage workflows to drive process improvements. The ideal candidate should have experience with Workfront platform, managing change with cross-functional teams, building KPI reporting, and interacting with stakeholders. Tangerine offers a diverse and inclusive work environment with opportunities for career growth and benefits.

Manager, Procurement Enablement – Aviva – Markham, ON

Company: Aviva

Location: Markham, ON

Expected salary: $79500 – 147700 per year

Job date: Wed, 09 Oct 2024 22:41:04 GMT

Job description: they are our Values – Care, Commitment, Community, and Confidence. The Manager, Procurement Enablement is accountable for Procurement… Metrics and Performance Reporting design, Project Management of Transformation Initiatives, and Procurement Digital Solutions…

Celestica – Student Intern, IT Enterprise Enablement (Business Excellence) – Toronto, ON

Company: Celestica

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Oct 2024 03:29:04 GMT

Job description: Req ID: 122831
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto16 Month InternshipCelestica (NYSE, TSX: CLS) is a US$7.3 billion global leader in design, manufacturing, hardware platform and supply chain solutions. We bring global expertise and insight at every stage of product development – from the drawing board to full-scale production and after-market services. Through our unrivalled customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, capital equipment, and smart energy to deliver solutions for their most complex challenges.Celestica is a high-integrity work environment and when you join Celestica you are a part of a leading global company that enables the world’s best brands, and contributes to our innovative and collaborative solutions that help our customers unlock the potential of the future.Our global network spans 16 countries with 23,000 employees across the Americas, Europe and Asia. At our Toronto headquarters, we are focused on attracting top talent into our organization, including interns from universities and colleges.Celestica’s internship program provides students with valuable development through real-life work experience, exciting projects and networking with industry professionals.Benefits for Students Include:

  • Experience working for one of the largest Canadian global technology companies
  • Possibility of a student casual contract position after completion of internship
  • Possibility of a full-time position after completion of degree
  • Access to Celestica’s development programs and projects
  • Celestica’s Time Off to Volunteer program – two paid days off to volunteer per year
  • Fun intern activities including celebration events and networking
  • Internal recognition programs and rewards for stellar performance

What’s in it for you?

  • Opportunity: Job experience at a large Canadian-based global company
  • Innovation: We look to our employees to implement new ideas and improve the way we do things
  • Collaboration: Students work as part of global teams, enabled by collaborative technology
  • Sustainability: We uphold strong ethics, reduce our impact on the environment and empower employees to give back to the community with two paid days off per year to volunteer
  • Development opportunities: including soft skills courses, innovation projects and mentorship
  • Networking: Strategically build your professional network to advance your career and deepen relationships across your peers and colleagues.
  • Fun: Our interns have the opportunity to participate in fun activities including intern social events, Celestica’s charitable initiatives and our Spirit Week activities

About this opportunity:We are looking for an IT Enterprise Enablement Intern to join Celestica and support our projects and Business Excellence team in Toronto. The successful candidate should have an interest in strategic enablement, transformation and leading technologies.The incumbent will support the Business Excellence team in managing global stakeholders, conducting change risk assessments, stakeholder analysis, workshop facilitation, business readiness, and learning & development activities. The intern will also experience how to assess, plan, and manage large-scale and global change with stakeholders in North America, Europe and/or Asia.Activities:Business Excellence and Enterprise Enablement:

  • Through organizational assessments and understanding of the business objectives, support the development of change management strategies and actions applicable to the initiative and in alignment with the program plan. Support…
  • Impact assessments and stakeholder analysis
  • Development of change, communication and/or project management plans
  • Communications (written and digital)
  • Knowledge sharing and education sessions
  • Process maps and presentations

Data and Process:

  • Collect and analyze data to evaluate and present solutions to support complex business priorities.
  • Support in maintaining risk and issue logs for projects
  • Performs trending analysis and review of large datasets to identify opportunities and offer solutions.
  • Contributes to defined projects or tasks under direct supervision.
  • Documents processes or updates existing procedure manuals and or internal web content.
  • Assesses options for process improvement, including business process mapping

Project Management:

  • Maintain PMO tools, processes and templates
  • Support management of project portfolio via internal toolsets and reports and provide metrics, reports and dashboards related to projects and programs
  • Collect data for project KPI reporting as well as project trend analysis
  • Manage and document regular project reporting meetings

Preferred Skills:

  • Demonstrates an ownership, accountability and problem solving mindset
  • Able to establish / maintain relationships and work effectively at all levels
  • Willingness to learn new project management toolsets/applications
  • Demonstrates knowledge of program, process & change management principles, frameworks and tools
  • Experience in planning, developing, reporting on activities
  • Exceptional communication skills, both written and verbal; strong active listening skills
  • Experience with data gathering, analysis and trend reporting
  • Strong organization skills – Ability to plan, organize and manage priorities
  • Experience using Google applications and data visualization software
  • Strong documentation skills including proofreading to ensure accuracy of content
  • Interest or experience in communications, writing, journalism, and/or video stories.

Physical Demands

  • Duties of this position are performed in a normal office.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
  • Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc).
  • Basic manufacturing system knowledge.

Additional DetailsArea: Information Technology – Enterprise EnablementStart Date: May 2025Location: 5140 Yonge Street, TorontoVacancies: 1 positionExperience: No formal experience requiredEducation: Currently enrolled in a University internship program and have completed their 3rd year of studies. This role is ideal for students who are enrolled in a Business/Commerce, HR, Marketing or Communications University program. Students must be intending to return to school at the end of the internship.To apply, please visit www.celestica.com. Please provide a copy of your transcript with your application. Please include your student email address in your application.Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.Celestica would like to thank all applicants, however, only qualified applicants will be contacted.Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Senior Manager, Content Supply Chain Enablement ( 12 Month Contract) – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Thu, 26 Sep 2024 22:18:43 GMT

Job description: Requisition ID: 207875Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!What you will be doing:Leads Tangerine’s adoption of Adobe Workfront and content supply chain enablement, managing workflows and requirements, and building executive reporting to share performance and insights. The Senior Manager, Content Supply Chain Enablement is responsible for building, maintaining, and updating centralized work management platform, supporting the new Enterprise Asset DAM and asset migration, and contributing as needed to evolving content supply chain roadmap to drive process improvements.Is this role right for you? In this role, you will:

  • Configure Workfront platform to meet marketing requirements, driving user adoption and providing work management transparency through accurate and effective reports and dashboards
  • Collaborate with cross-functional stakeholders to understand current state, difficulties and demo Workfront solutions to meet those challenges
  • Create and deliver training content for cross-functional teams on system functionality, updated features, and new processes
  • Create and maintain documentation for processes, adoption, standardization, alignment, and enterprise roadmaps
  • Regularly review intake processes and user feedback to ensure implementation is meeting expectations, making adjustments as needed to improve the user experience and metrics
  • Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
  • Review and prepare for Workfront releases, implementing new functionality and communicating new features as needed
  • Collaborate on full content supply chain enablement, including asset migration and processes for Enterprise DAM
  • Support CMS content updates as needed, stepping in to triage requests for 3rd party execution when required
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Tangerine’s Values, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Workfront Certification or Workfront System Admin experience (or desire to complete Workfront certification within 6 months)
  • Experience managing change with cross-functional teams
  • Experience building KPI reporting and analytics
  • Experience interacting with different stakeholders at all levels
  • Attention to detail with the ability to work on multiple projects and timelines
  • Experience creating and delivering user training
  • Passionate about digital content and marketing technology automation
  • Customer Service mindset with the ability to multi-task and prioritize work to meet business objectives
  • Strong written and verbal communication skills with attention to detail
  • Strong interpersonal skills and proven ability to establish effective working relationships with cross-functional teams and stakeholders at all levels
  • Strong time management skills and problem-solving skills, with ability to prioritize and drive initiatives with multiple deadlines
  • Effective listening and critical thinking skills

What’s in it for you?You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)Location(s): Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Tangerine is a leading direct bank in Canada that offers innovative banking options and award-winning client service. They are focused on making a difference in their communities and empowering their employees. They are looking for a Senior Manager to lead the adoption of Adobe Workfront and content supply chain enablement. The role involves configuring the platform, collaborating with stakeholders, creating training content, and maintaining documentation, among other responsibilities. The ideal candidate will have Workfront certification or experience, change management skills, KPI reporting experience, and strong interpersonal and communication skills. Tangerine offers a diverse and inclusive work environment, career growth opportunities, benefits, and workspace flexibility. If you are looking for a new challenge and want to redefine the Canadian banking landscape, consider joining Tangerine.

Senior Manager, Content Supply Chain Enablement ( 12 Month Contract) – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Thu, 26 Sep 2024 22:58:35 GMT

Job description: improvements. Is this role right for you? In this role, you will: Configure Workfront platform to meet marketing requirements… Experience creating and delivering user training Passionate about digital content and marketing technology automation Customer…

Manager, Sales Enablement – Quantcast – Toronto, ON

Company: Quantcast

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Sep 2024 23:55:30 GMT

Job description: We are Quantcast. A global Demand Side Platform (DSP) powered by AI. Rooted in our DNA is a strong foundation of measurement and consumer analytics, enabling us to empower marketers to reach audiences and achieve measurable advertising outcomes across the Open Web.Since 2006, Quantcast has consistently set the industry standard by introducing groundbreaking initiatives such as the first measurement platform for digital publishers and the first AI-powered DSP. If you’re prepared to be part of an enthusiastic team that crafts cutting-edge solutions, then Quantcast is the ideal place for you.We are seeking a dynamic and experienced Sales Enablement Manager to join the Quantcast team. You will lead Sales Enablement Specialists to ensure our sales team has the resources, content, and training they need to succeed. You will have a deep understanding of the sales and marketing environment, excellent communication skills, a proven track record in sales, sales enablement, product marketing, learning and development, and people management experience.Responsibilities

  • Collaborate with various teams to develop and improve the sales enablement program aligned with business goals.
  • Monitor metrics like win rate and time to close, working closely with sales.
  • Engage with sales stakeholders to identify their needs and challenges.
  • Build strong relationships with sales representatives to provide reliable support.
  • Act as a link between sales, marketing, and product teams for consistent messaging and resources.
  • Communicate the enablement strategy and KPIs clearly to all stakeholders.
  • Create and implement onboarding programs to equip sales reps with essential skills.
  • Create sales playbooks that are positioned against competitors.
  • Oversee the creation and distribution of training content to improve team performance.
  • Facilitate collaboration between sales and marketing for impactful content.
  • Gather feedback from the sales team to continuously enhance the enablement strategy.
  • Analyze performance data to identify training needs and gaps.
  • Ensure the sales enablement software is user-friendly and meets sellers’ needs.

Requirements

  • 5+ years experience managing sales trainers in a high-performance sales organization in sales, enablement, product marketing, or learning and development.
  • SaaS sales experience required, Ad tech, digital advertising highly desired.
  • Sales methodology experience (Challenger preferred, Sadler, etc.).
  • Strong understanding of the sales environment, including sales content, tools, and training.
  • Experience with content management and learning management systems.
  • Ability to build internal relationships with sales and marketing.
  • Excellent communication skills.

Ultimately, in determining your offer, we will take into consideration your geographic location, relevant experience and expertise, and other job-related factors. Furthermore, full-time roles are eligible for a bonus, equity, and benefits (depending on your location) which include hybrid work, vacation, medical, dental, and vision insurance, and retirement plans. Please see our Careers page for additional information.Founded in 2006 and headquartered in San Francisco, Quantcast has employees in 18 offices across 10 countries. We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Recognizing the importance of flexible work environments, Quantcast operates in a hybrid work model. This model gives employees the opportunity to work from home two days a week and work in the office for team collaboration for the remainder of the time. Our hybrid model may differ based on location or team, so please consult with your hiring manager for further information. All hybrid employees can also work remotely for two weeks each year or, if eligible, apply for our fully remote work program. We strongly encourage vaccination for all Quantcast employees as a way to stop the spread of COVID and protect yourself and others.

Quantcast is a global Demand Side Platform (DSP) powered by AI, with a focus on measurement and consumer analytics. They are seeking a Sales Enablement Manager to lead a team of specialists to provide resources and training to the sales team. The responsibilities of the role include collaborating with various teams, monitoring metrics, building relationships with sales representatives, and analyzing performance data. Requirements for the role include 5+ years of experience in managing sales trainers, SaaS sales experience, and strong communication skills. Quantcast offers flexible work environments and encourages vaccination for all employees.

Associate Manager, MarTech Program Enablement – Questrade – Toronto, ON

Company: Questrade

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 07:47:55 GMT

Job description: Associate Manager, MarTech Program EnablementToronto, ON, Canada Req #2814Thursday, September 19, 2024Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.We’re looking for our next Associate Manager, MarTech Program Enablement. Could It Be You?As an Associate Manager, MarTech Program Enablement, you will lead the design and implementation of seamless customer journeys that drive business growth and enhance the customer experience. Leveraging data analytics, market trends, and our MarTech stack, you will craft personalized journeys that guide customers through their lifecycle, from anonymous to engaged and loyal.Working collaboratively with cross-functional teams, you will be responsible for launching personalized journeys and audience solutions that meet the evolving needs of our customers.Your deep understanding of our mission to empower financial success will fuel your passion for creating exceptional experiences that drive business results.Join our team and be a part of our mission to revolutionize the customer experience, one journey at a timeNeed more details? Keep reading…Orchestrates macro and micro journeys using AEP based on real-time behaviour, contextual changes, or business signalsParticipate in the analysis and lead the team in producing audience segmentation and definitions, journey design, and implementation of use casesCreates corresponding business requirements and marketing use cases to nurture existing and new customers with personalized touchpointsDeep understanding of Questrade’s full audience, define subsets of the audience and segment into logical, actionalable groups. Ensure consistency of audience creation across all activations.Deep understanding of customer behaviour to ensure consistent audience segments are thoughtfully managed across channels, campaigns, platforms, partners, etc.Create timely and targeted triggered behavioural communications aligning to customer actions, needs and expectations across products and lines of business.Leverage AEP to its full potential to build innovative and seamless experiences, providing suggestions and recommendations as SME on current and future stateLeverages the use of data for content creation and customer segmentation while recognizing how technical and systems integrations are interconnectedProactively consults cross-functional team members and external partners to collaborate, design creative workarounds, implement solutions, and manage stakeholder relationshipsWork with technology teams to establish data integration strategy and validate that the proper and accurate data is available for audience creation and event-based triggersLead and manage communication plans including tactics, criteria, timelines in partnership with various groups including product, sales, customer service center, customer experience team, analytics, content, analytics, and other internal stakeholdersManage existing audience activations, and leverage audiences across multiple activations to maintain consistency, governance, standardsExplore new tools and programs within the online and offline technology space in an effort to innovate the field and one-to-one marketingUnderstand and draw insights from journey performance reports and customer research to optimize and provide recommendations for communication improvementGenuine advocate to create the best possible customer experienceSo are YOU our next Associate Manager, MarTech Program Enablement? You are, if you have…3+ years of experience with digital marketing and experience solutions such as Adobe Experience Cloud, CDP or a comparable platforms5+ years of experience in developing strategic initiatives, tactical plans, marketing ecosystemsMarketing:Strong understanding of digital marketing channels and strategiesAbility to map customer journeys and identify key touchpointsKnowledge of personalization techniques and how to apply them to different audience segmentsExperience in Marketing Journeys, or Customer Experience or CRM rolesDemonstrated experience in developing and implementing audience segmentation strategiesDemonstrated success in defining strategies, developing effective and personalized customer experience journeys and communicationsStrong balance of business acumen and technical knowledge understanding data requirements and integrationsTechnology:Proficiency in data analysis tools such as R, Python, SASFamiliarity with analytics platforms like Google Analytics, Adobe Analytics or similar toolsExperience with data visualization tools like Tableau, Power BI or LookerExperience with CDPs such as Segment, Tealium, Salesforce CDP or Adobe RT CDPFamiliarity with CRM platforms like Salesforce, HubSpot or Microsoft DynamicsKnowledge of A/B testing tools to validate segmentation strategiesAnalyticalStrong understanding of statistical methods and how to apply them to audience segmentationAbility to interpret data to identify patterns and insightsExperience in creating and managing customer segments based on various criteria (demographics, behaviour, etc.)Skills in conducting and analyzing market research to inform segmentation strategiesSoft SkillsExcellent written and verbal communication skills to effectively present insights and recommendationsAbility to work with cross-functional teams, including marketing, sales, and ITResourceful problem solver who can navigate through ambiguity and has a keen attention to detailStrong organizational skills and able to effectively balance and prioritize multiple projectsPrecision in handling and analyzing data to ensure accuracy#LI-GT1At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

Questrade Financial Group is looking for an Associate Manager, MarTech Program Enablement to lead the design and implementation of customer journeys using data analytics and market trends to enhance customer experience. The ideal candidate will have experience with digital marketing, audience segmentation, and data analysis tools. Questrade values diversity and inclusion and offers a collaborative work environment with opportunities for growth. Candidates selected for an interview will be contacted directly. If accommodation is needed during the recruitment process, it will be provided.

Senior Manager, Field Enablement & Re-engagement Strategy – American Express – Toronto, ON

Company: American Express

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Sep 2024 22:53:18 GMT

Job description: Director of Regulatory and Field Effectiveness, the Sr. Manager, Field Enablement & Re-engagement Strategy will lead…: 5+ Years Marketing/ Project Management Experience Highly motivated individual who has exhibited success to effectively…

2025 Insurance, Winter CX and Design Enablement Intern (4 Months) – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Sep 2024 23:43:05 GMT

Job description: with Design, CX or Digital Marketing teams Prior experience in training and presentation delivery Knowledge of the Canadian…Job Summary As an Enablement Intern on the RBCI Digital Strategy, CX and Design Team, you will collaborate with team…

Senior Manager, CRM Data Enablement and Reporting – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 19 Sep 2024 23:47:59 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?As Senior Manager, CRM Data Enablement and Reporting, you will bring a proven track record of leading the development of strategic reporting and data visualization which allow us to monitor client growth, marketing campaign performance and enable our partners to make decisions with relevant data and insights. In this role you will work directly with Marketing, Sales, Product, Next Best Action business partners to fulfill the following critical functions:Support RBC’s client growth initiatives by providing data, reporting and insights on the measurement of new client acquisition and client defectionDevelopment and delivery of next generation marketing campaign performance reporting solutions required for Personal and Commercial Banking to meet business, marketing and financial imperativesDemonstrate and provide subject matter expertise in data and reporting infrastructure design and optimization, using data visualization and analytical tools such as Tableau, SAS and Jupyter NotebookPromote best practices in data and reporting development such as standardized look and feel, accurate measurement of key metrics, adoption of automation process and enablement of data through the implementation of semantic data layerWhat will you do?Lead the development and maintenance of client growth reporting solution that tracks client acquisition and retention KPIs across LOB levers, acquisition channel, client segment and regionLead the end-to-end design and delivery of CRM and campaign reporting in support of Next Best Action journeys and offersCollaborate with business and marketing stakeholders on the delivery of easy to use, self-serve dashboards that captures user requirement such as response metrics, segment/channel performance, client coverage metrics and financial performanceDrive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports for both front end and back end that will improve overall user experienceLead strategic initiatives to explore, understand and leverage Enterprise Data Lake (EDL) /Cloud (Snowflake) as new data source for capturing client, product, marketing related metrics and insights that are not available in the Enterprise Data Warehouse (EDW)Lead the effort on adoption of online/digital data using Starburst Trino for the identification and measurement of digital leads. Ensure key digital metrics are reported across campaign reports and dashboardsConversion of existing suite of reporting from SAS to Python via Jupyter NotebookWhat you need to succeed?Must-have:Leadership skills with a proven track record of obtaining results through collaboration, impact and influence, and knowing when done is better than perfectAbility to perform complex data analysis and manipulation using SAS (Base SAS 9.4/Enterprise guide/SAS Studio) and Python (Jupyter Notebook)Advanced proficiency in developing user-friendly reports and dashboards using TableauSuperior and proven technical experience with large relational databases (ex. Teradata)Proven experience in report automationAbility to bring the right people to the table to solve a problem, empowering individuals drive creative and client-centric solutionsStrong business acumen and communication and presentation skillsUndergraduate degree in a quantitative discipline (e.g., Computer Science, Math, Statistics, Engineering)Nice-to-have:Experience leading teams of highly skilled professionalsExperience in financial services industryExperience working with Enterprise Data Lake (Hadoop) using tools/programming languages such as Dataiku, Python, Spark SQL, Starburst TrinoKnowledge of Direct Marketing CampaignsUnderstanding of product management, sales, finance, pricing and risk managementMaster’s degree in quantitative disciplineWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to take on progressively greater accountabilitiesJob Skills Big Data Analytics, Critical Thinking, Data Administration, Data Mining, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Quantitative Research, Research DocumentsAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2024-09-18Application Deadline: 2024-10-02Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

The job is for a Senior Manager, CRM Data Enablement and Reporting at RBC in Toronto, Canada. The role involves developing strategic reporting and data visualization to monitor client growth, marketing campaign performance, and provide relevant data insights. The responsibilities include leading the development of client growth reporting solutions, collaborating with stakeholders to develop user-friendly dashboards, driving continuous improvement efforts, and exploring new data sources like Enterprise Data Lake and Snowflake. The requirements include leadership skills, proficiency in SAS, Tableau, and Python, experience with relational databases, and strong business acumen. The job offers competitive compensation, opportunities for growth, and a diverse and inclusive work environment. RBC is committed to diversity, equity, and inclusion in the workplace.