Operations Information Request Analyst – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Apr 2025 00:12:01 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryThe Operations Information Request Analyst (OIRA) is an operations role responsible for completing detailed customer requests on operations policies, procedures, audit questionnaires and supplier onboarding. The OIRA is a member of a larger team with the mission to provide detailed, accurate and timely information while managing the lifecycle of multiple requests from beginning to end.ResponsibilitiesFollow the Operations Information Request Management process:Conduct a thorough review of incoming requests assignedCommunicate and collaborate with team members as needed to determine the best course of action and provide a response that meets our customers’ needsUtilize the content repository and other approved resources to complete requestsManage the lifecycle of requests from beginning to end and meet the applicable response service level objective (SLO)Escalate when necessary to ensure a timely responseEnsure response documentation is complete, current, and stored appropriatelyAssist with continual content repository improvements by submitting new content for future useEstablish, maintain and develop strong working relationships globally with stakeholders in support of our external customers (e.g. Sales, Marketing, Client Services, Product, Legal and Operations) to maintain alignment and enhance the continued improvement in response quality and timelinessQualificationsA bachelor’s degree in business information systems, Engineering, Business Administration or a related field, or an equivalent combination of education and experienceProven years of relevant work experience in technical support, operational management, business analysis and management of cross-functional projectsOverall knowledge of operations policies and procedures, BC/DR, InfoSec policies, physical security, industry certifications and data center designExperience in or knowledge of the data center colocation industryExcellent time management skills and the ability to constantly manage prioritiesGeneral knowledge of operational processes in a global companyGood interpersonal and teaming skills with sensitivity to a global audienceExcellent communication skills (verbal and written)High attention to detail and a strong commitment to quality controlStrong customer focusDemonstrated ability to:Utilize business writing skills to provide concise responses to highly technical requestsDisplay strong project and time management skills to ensure service level objectives are met and can prioritize/re-prioritize in a fast-paced environment, escalating as appropriateWork effectively in a highly matrixed, cross-functional, culturally diverse and global environmentProficiency with Microsoft Office products such as Outlook, Word, Excel, and PowerPointWe offer:Employment in a stable company with an established position on the marketPossibility to work within fast growing world’s 500 Fortune digital infrastructure companyEmployee Assistance Program – assess to free counselling legal and financial consultations and crisis interventionOpportunity to work in supportive, inclusive environment with People-Centric CultureAttractive benefits package: premium private medical care, group insurance, employee stock program, Multisport card, lunch passes, and moreEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a global digital infrastructure company that operates over 260 data centers worldwide. They help organizations connect and scale with agility, speed up digital services, deliver top-notch experiences, and enhance their value. A career at Equinix offers endless opportunities for growth and learning in a diverse and equitable work environment. The Operations Information Request Analyst (OIRA) role involves managing detailed customer requests on operations policies and procedures, audit questionnaires, and supplier onboarding. Responsibilities include reviewing requests, collaborating with team members, utilizing resources to complete requests, managing the lifecycle of requests, and building strong relationships with stakeholders. Qualifications for the role include a degree in a related field, relevant work experience, knowledge of operations policies and procedures, and strong communication skills. Equinix offers a stable work environment, benefits package, and a supportive culture. They are committed to providing equal employment opportunities and accommodations for individuals with disabilities.

Product Marketing Senior Manager – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary: $179000 – 269000 per year

Job date: Sun, 30 Mar 2025 01:46:20 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryWe are seeking a dynamic and experienced Senior Manager of Product and Solution Marketing to lead internal and external communication initiatives. In this role, you will be responsible for developing content that effectively conveys our product and solution strategy and initiatives to employees, partners, leadership and customers. You will play a key role in fostering a culture of transparency, engagement, and alignment, ensuring that all team members are informed and motivated to contribute to our strategic goals.ResponsibilitiesStrategic Communication Development: Design and implement internal communication strategies that align with the overall objectives of the Product and Solution Marketing team, ensuring clarity and consistency in messagingContent Creation: Develop and manage a content calendar for various internal communication channels, including newsletters, intranet updates, presentations, and town hall meetings, to effectively communicate product updates, initiatives, and successesStakeholder Engagement: Collaborate with cross-functional teams, including product management, sales, marketing and executive leadership, to gather insights and ensure alignment on key messages and initiativesChange Management Communication: Lead communication efforts related to product launches, updates, and organizational changes, ensuring that employees are informed and engaged throughout the processFeedback Mechanisms: Establish and manage feedback channels to gauge employee understanding and engagement with internal communications, using insights to continuously improve communication strategiesTraining and Support: Provide guidance and training to team members on effective communication practices, ensuring that all employees are equipped to share information about products and solutions effectivelyPerformance Metrics: Develop and track key performance indicators (KPIs) to measure the effectiveness of internal communication efforts, making data-driven recommendations for improvementsQualificationsBachelor’s degree in Communications, Marketing, Administration, or a related field; Master’s degree preferred7+ years of experience in internal communications, corporate communications, or related fields with a focus on product and solution marketingProven track record of developing and executing successful internal communication strategies in a corporate environmentExceptional written and verbal communication skills, with the ability to convey complex information in a clear and engaging mannerStrong interpersonal skills and the ability to build relationships with stakeholders at all levels of the organizationExperience with change management communication and crisis communication strategiesProficiency in communication tools and platforms, including intranet systems, email marketing, and collaboration toolsStrong analytical skills, with the ability to interpret data and make informed decisions to enhance communication effectivenessKey SkillsExceptional verbal and written communication skills, enabling effective collaboration and engagement with diverse audiencesStrong leadership capabilities with a proven track record of guiding, facilitating, and motivating cross-functional teams to achieve organizational objectivesHighly organized with a keen attention to detail, ensuring accuracy and thoroughness in all aspects of workProficient in strategic planning, with the ability to develop and implement long-term goals and initiativesExpertise in project management, demonstrating the ability to oversee projects from inception to completion while adhering to timelines and budgetsSkilled in risk management, with the capacity to identify, assess, and mitigate potential risks to ensure project successStrong stakeholder management abilities, fostering positive relationships and ensuring alignment with key stakeholders throughout project lifecyclesCompetent in financial budgeting and impact analysis, with experience in resource allocation and evaluating financial implications of projectsThe United States targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $179,000 to $269,000 per yearCalifornia (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $171,000 to $257,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a global digital infrastructure company operating over 260 data centers worldwide. The company enables organizations to access the right places, partners, and possibilities to scale with agility. They are seeking a Senior Manager of Product and Solution Marketing to lead internal and external communication initiatives. The role involves developing communication strategies, creating content, engaging with stakeholders, managing feedback, and tracking performance metrics. The ideal candidate should have a Bachelor’s degree in Communications or a related field, 7+ years of experience in internal communications, strong leadership abilities, and proficiency in strategic planning and project management. The salary for this position varies by location and additional factors. Equinix is committed to an inclusive work environment and offers a range of benefits to employees.

Product Marketing Senior Manager – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary: $179000 – 269000 per year

Job date: Sat, 29 Mar 2025 06:15:26 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryWe are seeking a seasoned product marketing professional to lead product marketing content strategy, coordination, development, and execution across industry, partner, customer and internal events. This role will be instrumental in aligning messaging, content, speakers, demonstrations with event goals and business strategy to ensure each event realizes its full business potential.This role involves innovative thinking, strategic planning, fostering a culture of collaboration and accountability, The right individual for this role is a strategic thinker with a proven track record in managing product marketing initiatives at events, leading cross-functional teams, and leveraging data to drive decision-making.ResponsibilitiesCollaborate closely with the Events Management and Partner Marketing teams to develop a tiered support model and operational framework for a diverse range of eventsDesign and implement engaging event experiences by integrating compelling messaging, content demonstration and innovative conceptsPartner with internal subject matter experts (SMEs) and stakeholders to create and deliver impactful event messaging, keynote presentations, solution demonstrations, analyst/influencer relations, as well as customer advocacy engagementsLead the team in meeting deadlines while producing high-impact product marketing materials and keynote presentationsOversee the editing, proofreading, and quality control of content producedOversee and actively participate in event execution as required, which may involve up to 25% travelConduct performance analysis and improvement recommendations of product marketing content and event tacticsCultivate and manage relationships with key event stakeholders, strategic partners, and suppliers to ensure successful collaborationResearch and analyze market and industry trends that may influence content performance at both internal and external meetingsManage PSM events budget components, ensuring effective resource allocation and cost control measures are in placeKey Skills:Strong leadership capabilities with a proven track record of guiding, facilitating, and motivating cross-functional teams to achieve organizational objectivesExceptional verbal and written communication skills, enabling effective collaboration and engagement with diverse audiencesHighly organized with a keen attention to detail, ensuring accuracy and thoroughness in all aspects of workProficient in strategic planning, with the ability to develop and implement long-term goals and initiativesExpertise in project management, demonstrating the ability to oversee projects from inception to completion while adhering to timelines and budgetsSkilled in risk management, with the capacity to identify, assess, and mitigate potential risks to ensure project successStrong stakeholder management abilities, fostering positive relationships and ensuring alignment with key stakeholders throughout project lifecyclesCompetent in financial budgeting and impact analysis, with experience in resource allocation and evaluating financial implications of projectsQualificationsBachelor’s degree in Marketing, Business, or a related field; MBA or advanced degree preferred8+ years of experience in marketing, with at least 4 years in a managerial role with responsibility of event strategy and executionProven track record of and leading cross-functional initiativesDemonstrated ability to manage budgets, optimize processes, and drive operational efficiencyProficiency in marketing software and tools, including CRM systems and analytics platformsPassion for promoting and integrating company culture into all aspects of workUp to 25% travel, based on business needThe United States targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $179,000 to $269,000 per yearCalifornia (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $171,000 to $257,000 per yearColorado, Nevada, Rhode Island: $155,000 to $233,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a digital infrastructure company with over 260 data centers worldwide. They enable organizations to access the right places, partners, and possibilities to scale and deliver digital services. They are seeking a product marketing professional to lead content strategy for events, collaborating with teams, creating engaging experiences, managing messaging and presentations, analyzing performance, and managing relationships. The ideal candidate should have strong leadership skills, excellent communication, organization, strategic planning, project management, stakeholder management, and budgeting experience. The position may require up to 25% travel. The targeted pay range varies by location and includes base pay only, with potential for bonus and equity. Equinix is committed to diversity and providing an equitable work environment.

Equinix – Global Technical Sales Intern – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Mar 2025 06:21:31 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Team and RoleThe Global Technical Sales team is responsible for providing technology and thought leadership to our customers. This team supports strategic sales engagements, drives technology adoption, and develops tailored solutions to meet our unique customers’ needs.As a Global Technical Sales Intern, you will learn about the datacenter industry and how Equinix provides foundational services that help their partners (AWS, Google, Microsoft, Oracle, Nvidia) & customers (Fortune 500 & Big tech) scale globally. You will have the opportunity to shadow GTS leadership and practitioners in their daily role in key initiatives, strategic sales engagements, development of offers, and repeatable solutions, as well as be given guided responsibility for the completion of a specific business-required project.Your project(s) will be based on your skills, interests, and where YOU can make an impact to help Equinix accelerate our mission of interconnecting the world.Sample responsibilities include:

  • Gaining a deep understanding of Equinix’s offerings, values, advantages, and limitations.
  • Understanding customers’ unique needs, challenges, and developing tailored sales strategies.
  • Preparing internal sales enablement materials, such as training resources, process documentation, and FAQs.
  • Identifying and researching technology companies (cloud providers, network vendors, etc) that could be potential partners for Equinix.
  • Creating implementation guides, instructional videos, and white papers.

Requirements and Qualifications:

  • Must be currently enrolled in an accredited undergraduate university/college program, graduating between December 2025 – December 2026
  • Available to work full-time for the entire duration of the Summer Internship Program (May 5 – August 22, 2025).
  • Excellent written and verbal communication skills, business proficiency in English
  • A strong interest and aptitude for technology, with a proven ability to quickly learn and understand new technical concepts
  • Ability to create accurate and punctual reports, deliver presentations, and share information and ideas with others.

Nice to Have Skills and Experiences:

  • Information security knowledge (networks, routing, applications, development)
  • Cloud computing knowledge (Microsoft / AWS / Google certifications are a plus)
  • Experience in a sales environment, such as retail, customer service, or direct sales
  • Experience understanding customer / stakeholder needs, and creating tailored solutions

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix – Customer Engineering Intern – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Fri, 14 Mar 2025 06:53:53 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Team and Role:Equinix Digital Services is looking for a Customer Engineer Summer Intern to join our Customer Engineering team. As a Customer Engineer Summer Intern you are responsible to deliver top-class support to global enterprises that drive the modern-day digital economy. You help support applications and infrastructure that enables thousands of customers to connect with their cloud services. You will be exposed to awesome tools, systems, and products as well as help brush up your IT skills like SQL, API, IT Networking and many more.Customer Engineering team serves as a technical partner to our customers, helping to accelerate their efforts to build solutions on top of Equinix Digital Services. To do this, you’ll need to draw upon your experience with networking, and systems administration.This role requires both technical and communication skills including general troubleshooting; network performance testing; and a desire to engage with stakeholders across a variety of mediums — from live chat and Slack, to our ticketing system.The ideal candidate will have a strong interest in cloud-native technologies. You will join a collaborative, global and cross-functional organization that includes all aspects of customer engagement and management.Assignments and Responsibilities:Be responsible for providing technical support to Equinix Digital Services customers through a variety of platforms such as :Emails, tickets, Live chat, Private and public Slack channelsProvide support to new and existing customers, including: Responsibility for queue sanitation, ticket triaging, troubleshooting and resolution, Follow-up with customers and relevant stakeholders throughout Equinix Digital ServicesBe an expert resource on Equinix Digital Services: Ensure familiarity with all aspects of the Equinix Digital Services platform, constantly expand your knowledge of common use cases and deployments. Understand and practice with Equinix Digital Service’s APISupport customers and operations team members: Observe and help to lead incident management protocols, Serve as a communication lead as needed during customer-impacting events, Provide relevant details to sales, account, product, and operations teams, Ensure excellent documentation to enhance self-service , Provide content and edits to our public facing documentationWhy Join Equinix?We pride ourselves on our Global Program being an immersive and impactful experience designed to kick start your corporate career and set you up for future success.Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world.Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy and a formal mentor.Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops and build meaningful worldwide connections through our networking events.Gain global recognition: We celebrate your time with Equinix and the work you have completed through our Global Ideas Competition “Shark Tank.” This competition provides you with the recognition you deserve and lets you share your work with the global community of Equinix.Joining our internship program means you will have a chance to secure a future role at Equinix when you graduate!Who You Are (Requirements and Qualifications):Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation between December 2025-September 2026).Available to work full-time for the entire duration of the Summer Internship Program (May – August) .Ability to multi-task and work collaboratively and effectively in a fast-paced environment .Excellent written and verbal communication skills, business proficiency in English .A strong interest in Computer Networking (OSI model), System Administration, Application Support, Server-side Hardware, SQL / Databases, APIsAnalytically driven and detail-oriented, with working knowledge of Microsoft Office Package and aptitude to learn new tools.How to ApplyPlease submit your application by providing the following:Up to date resume that includes your availability (start and end date) and expected graduation.Please apply to this job posting only if you are available full time for an internship during the stated period.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

GCCX Communications Intern – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Feb 2025 04:32:16 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Role Overview:Equinix is seeking a passionate and driven individual to join our Global Customer Care and Experience (GCCX) team as a GCCX Communications Intern. This internship offers an exciting opportunity to support the GCCX Communications team in designing and delivering impactful communication strategies, change management initiatives, and internal engagement programs.As a GCCX Communications Intern, you will collaborate with various stakeholders across the GCCX organization to enhance internal & External communication efforts, improve processes, and support transformational projects. This role is ideal for someone interested in corporate communications, marketing, and organizational change management who is eager to develop skills in a dynamic, global environment.Key Responsibilities:Communications Support (60%)

  • Assist in drafting, editing, and proofreading internal & external communications, including newsletter articles, presentations, and emails.
  • Help design visually compelling communication materials, including graphics, templates, and presentations, ensuring alignment with branding guidelines.
  • Maintain and update internal communications platforms, such as intranet sites, content libraries, and resource centers.
  • Collaborate on creating and maintaining editorial calendars for GCCX communication initiatives.
  • Monitor and report on the effectiveness of communication strategies through feedback collection and data analysis.

Project Coordination (40%)

  • Assist with the coordination and delivery of key GCCX events, programs, and initiatives, including leadership meetings, GCCX all-employee meetings, and employee engagement activities.
  • Conduct research to benchmark best practices and provide insights for enhancing communication and change management strategies.
  • Provide administrative and logistical support for communication projects, including maintaining timelines, tracking progress, and preparing status updates.
  • Collaborate with cross-functional teams to ensure alignment and consistency in messaging across departments.

Qualifications:

  • Must be currently enrolled in an accredited university/college program pursuing a bachelor’s degree in Communications, Marketing, Business, Administration, or a related field (Graduating between December 2025–December 2026).
  • Strong written and verbal communication skills with an ability to tailor messaging for different audiences.
  • Proficient in Microsoft Office Suite (PowerPoint, Word, Excel).
  • Demonstrated interest in corporate communications, organizational change management, or employee engagement initiatives.
  • Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
  • Collaborative mindset with the ability to work effectively with diverse teams.
  • Self-starter with a creative mindset, strong problem-solving skills, and a proactive approach to learning and contributing.
  • Experience with social media, intranet platforms, or content management systems is a plus.
  • Experience with basic graphic design/ multimedia tools (e.g., Canva, iMovie) is a plus.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a global digital infrastructure company with over 260 data centers worldwide. They enable organizations to access the right places, partners, and possibilities to scale, launch digital services, and deliver world-class experiences. They are seeking a GCCX Communications Intern to support internal and external communication efforts, change management initiatives, and employee engagement programs. The intern will assist in drafting communications, creating visual materials, coordinating events, conducting research, and providing administrative support. Qualifications include enrollment in a relevant degree program, strong communication skills, proficiency in Microsoft Office Suite, and an interest in corporate communications and employee engagement. Equinix is committed to diversity and providing accommodations for qualified individuals with disabilities.

Equinix – Data Center Development Program – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Feb 2025 07:28:12 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryData Centers are considered Critical Facilities. This means that we support hospitals, laboratories, and public safety centers. Simply put – We cannot go dark. In this 12-week internship program you will learn all the necessities in becoming a data center technician/engineer.

  • Don’t just make a living, make a difference! This opportunity will set you up for a lifelong career in an industry the touches every life across the globe.

This opportunity is for candidates with non traditional degree backgrounds, specifically trade schools.The Opportunity

  • You will learn hands on skills required for different career paths within data centers. This includes electrical, mechanical, fiber optics, and HVAC systems, fire systems, building automation systems /building mechanical systems as well as customer focused sales opportunities.
  • Learn systems and tools that will increase your technical knowledge
  • Support customer happiness through timely and detailed order execution
  • Grow a natural curiosity for facilities
  • Develop strong problem-solving skills
  • Maintain detailed written records of all work activity
  • Contribute to the success of your team and the greater success of the company by completing hands-on work
  • Paid hourly, 40 hours per week

Your Background Includes

  • The ability to lift and carry 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without an accommodation
  • The flexibility to work any assigned shift, off-schedule, fill in for workmate, respond to emergencies, holidays, nights etc.
  • Skills such as experience with HVAC, plumbing, fiber optics, ethernet, switches and servers, and electrical, diesel generator, fire systems and building automation systems/ building mechanical systems are welcomed but not required
  • A natural curiosity and strong troubleshooting skills
  • Strong customer service mindset – whether the customer is your co-worker, a supplier or client
  • Dedication and commitment to doing things with precision and accuracy
  • High School Diploma

Equinix houses and powers the internet, providing interconnections to all the key clouds, networks, and your favorite apps. Businesses need one place to simplify and bring together private and public cloud environments on a physical platform. That’s why we are the world’s digital infrastructure company, operating 230+ data centers across the globe. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.Learn more about data centers .We are a fast-growing global Fortune 500 company with over 17 years of consecutive stock market growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of companies, networks, cloud, and IT service providers in over 26 countries spanning five continents.Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering outstanding service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Watch a brief video to learn more about our work culture.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Director, Communications Strategy and Execution – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Dec 2024 03:29:29 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryThe Director of Strategy and Execution will play a pivotal role in driving alignment, efficiency, and execution of the company’s most critical strategic communications and marketing initiatives. This role requires a seasoned leader who thrives in complex environments, excels at organizational strategy, and is skilled in navigating cross-functional relationships. Acting as a trusted advisor to senior leadership, this position is designed for someone who is eager to shape and influence the strategic direction of the organization, ensuring operational excellence and alignment with company goals.If you are passionate about leading transformational initiatives, creating clarity out of complexity, and driving impactful outcomes, this role offers the perfect blend of challenge and opportunity.ResponsibilitiesStrategic Alignment & ExecutionPartner with senior leadership to prioritize, scope, and deliver key strategic initiatives that align with company objectivesDevelop and implement frameworks and systems to ensure alignment and accountability across teamsTranslate high-level goals into actionable plans, milestones, and measurable outcomesOperational ExcellenceLead the planning, execution, and evaluation of cross-functional programs and projects, ensuring they are delivered on time, within scope, and with high impactIdentify opportunities to streamline processes, reduce redundancies, and improve efficiency across the organizationOversee the rhythm of the business, including planning cycles, leadership meetings, and performance reviewsStakeholder EngagementServe as a central point of coordination between executive leaders and cross-functional teams, ensuring consistent communication and progress updatesAct as a sounding board for senior leadership, providing feedback, insights, and recommendations on strategic decisionsPrepare and manage presentations, reports, and other materials for key stakeholders, including the executive team and board of directorsTeam Leadership & DevelopmentFoster a culture of collaboration, accountability, and continuous improvementProvide coaching and mentorship to team members, empowering them to achieve their best workManage and develop a small team of program managers and analysts as needed, ensuring resource allocation aligns with prioritiesChange ManagementDrive adoption and understanding of new processes, tools, and initiatives across the organizationAnticipate and mitigate risks associated with organizational change, ensuring smooth transitions for teams and stakeholdersAct as a champion of company culture and values, ensuring they are reflected in all initiativesQualifications10+ years of progressive experience in operations, strategy, or project management, with a proven ability to influence senior stakeholdersExperience working in complex, matrixed organizations with a track record of driving large-scale initiativesDemonstrated expertise in managing cross-functional teams and projects, from ideation through executionSkills & Competencies:Strategic Thinking: Ability to see the big picture while navigating the details of executionInfluence & Communication: Exceptional interpersonal and communication skills, with the ability to effectively engage and inspire diverse stakeholdersProblem Solving: Adept at navigating ambiguity and finding solutions to complex challengesExecution & Accountability: Strong track record of delivering results in a fast-paced, high-stakes environmentLeadership & Mentorship: Passion for developing talentEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a global digital infrastructure company with over 260 data centers worldwide. The Director of Strategy and Execution plays a key role in driving alignment and efficiency of strategic communications and marketing initiatives. Responsibilities include strategic alignment, operational excellence, stakeholder engagement, team leadership, and change management. Qualifications include 10+ years of experience in operations and strategy, with skills in strategic thinking, communication, problem-solving, execution, leadership, and mentorship. Equinix is committed to diversity and providing an equitable work environment.

Director, Product Management – Equinix – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Wed, 15 Jan 2025 08:20:55 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Director, Product ManagementJob SummaryBuilds, mentors and leads a team of product managers to achieve the goals of the organization.ResponsibilitiesOwn the customer and employee experience for Pre-Sales Experience and the lead and account & contact domainsGather the voice of the customer and employees regarding process and system interactionsApply user-centered design principles and practices to pre-sales, lead and account setup process, policy, and system transformation, management and improvementCapture customer and employee business requirements into EpicsMinimize end user disruption through evolutionary UI change where possibleCommunicate and train process and UI change where necessaryDefine Pre-Sales QTC Experience vision and roadmapsDevelop overall Pre-Sales QTC experience vision, including target company process, policy, and tooling in collaboration with key customer, marketing, revenue operations and sales leadership stakeholdersPartner with downstream teams to deliver continuous and optimal end to end experienceDocument business process and system interactions within lead and account & contact domains. Manage contracts with upstream and downstream domains and usersDevelop strategy and process roadmap, driving to holistic solutionsIn collaboration with key stakeholders, envision the targeted experience and identify business outcomesResponsible for shaping the backlog to deliver Pre-Sales Experience visionCreate and maintain prioritized roadmaps for Pre-Sales experience. Prioritize epics based on delivery capacity and valueManage a team of domain Product Owners that support the Pre-Sales ExperienceHire, coach and manage Product OwnersQualificationsBachelor’s degree preferred5+ years of experience owning and delivering productsStrong leadership skills and the proven ability to drive organizational changeStrong communication skills with ability to align the organization on complex technical decisionsActive coach and mentor whose goals are to grow and maximize team potentialExperience managing geographically distributed teamsKnowledgeAgile Development & Methodologies, preferably in large organizationsSales process and sales support structuringProduct Vision and Roadmap CreationExperience with quote to cash systems and transformationPrioritization, planning and backlog managementEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix is a global digital infrastructure company operating over 260 data centers. They focus on providing a platform for organizations to interconnect and scale rapidly, supporting their sustainability goals. Equinix values collaboration, diversity, and equitable work environments. The Director of Product Management role involves leading a team to enhance the Pre-Sales Experience, gathering customer feedback, and shaping the vision and roadmap for the domain. Qualifications include a bachelor’s degree, product delivery experience, strong leadership skills, and knowledge of Agile methodologies and sales processes. Equinix is committed to diversity and equal employment opportunities.

Equinix – Learning Operations Intern, Talent Management – Toronto, ON

Company: Equinix

Location: Toronto, ON

Expected salary:

Job date: Sat, 11 Jan 2025 06:49:03 GMT

Job description: Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Learning Operations Intern, Talent ManagementWhy Join Equinix?We pride ourselves on our Global Program being an immersive and impactful experience designed to kick start your corporate career and set you up for future success.Work on real business challenges: You will be assigned with a project and work directly with teams to gain real-work experience, contribute to the business, and impact the digital world.Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, an assigned buddy and a formal mentor.Participate in a curated program of workshops and events: Learn from our leaders through our Executive Speaker Series, continue to grow through our workshops and build meaningful worldwide connections through our networking events.Gain global recognition: We celebrate your time with Equinix and the work you have completed through our Global Ideas Competition “Shark Tank.” This competition provides you with the recognition you deserve and lets you share your work with the global community of Equinix.Joining our internship program means you will have a chance to secure a future role at Equinix when you graduate!Overview of Function, Team, and Role:The HR Org & Talent (O&T) team is responsible for developing skills, leadership pipelines, and building agile organizations to support Equinix’s growth. This role as a Talent Management Intern entails designing, developing, implementing, and testing core components of an emerging enterprise learning strategy and model. This includes establishing best practices, standard operating procedures, and measures of success aligned to a multitude of workstreams, including but not limited to learning measurement, gamification, certification, badging, programmatic deployment and more. This program supports one of HR’s strategic objectives related to implementing an enterprise learning strategy.Who You Are (Requirements and Qualifications):Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation between December 2025-September 2026)Available to work full-time for the entire duration of the Summer Internship Program (between May to September, depending on your school system)Interest in learning, adult education, and talent managementExcellent written and verbal communication skillsAbility to deliver effect presentations, and share information and ideas with othersAnalytically driven and detail-oriented, with working knowledge of Microsoft Office PackageAbility to multi-task and work collaboratively and effectively in a fast-paced environmentHow to ApplyPlease submit your application by providing the following.Up to date resume that includes your availability (start and end date) and expected graduationPlease apply to this job posting only if you are available full time for an internship during the stated period.What’s nextThe Equinix New to Career team will be reviewing applicants on a rolling basis and will reach out to applicants accordingly. We appreciate your patience while we consider your application. If you would like to learn about other career opportunities, we have to offer !Learn more about the program and what former interns have to say about their experience –Watch this video to learn more on how Equinix is powering the worlds digital infrastructure.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.