Too Good To Go – Bilingual Customer Experience Specialist (Italian or Portuguese Speaker – Fully remote) – Ontario

Company: Too Good To Go

Location: Ontario

Expected salary:

Job date: Sun, 11 May 2025 06:47:41 GMT

Job description: At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that – are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 117 Million users, and more than 439 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.We are looking for an exceptional bilingual Customer Experience Specialist to join the Canada superstar team at Too Good To Go in Ontario! This position requires being fully proficient in Portuguese or Italian!This position requires availability from Saturday to Wednesday, from 9 am to 5:30 pm. This is a fully remote position.Your missionReporting directly to the Customer Experience Team Lead, you will be the face of Too Good To Go for our users and partners and turn them into ambassadors by providing efficient and friendly customer experience. You’ll inspire and empower them to take action against food waste and to become part of the movement.Your role

  • You will be the main point of contact for our customers and partners ensuring they receive outstanding customer/partner support by answering inquiries through email, chat and phone.
  • You will answer all questions through some of our SSMM tools (such as Facebook, App Store, Play Store and Trustpilot)
  • You will handle priority situations (urgent cases) as well as contact stores proactively when necessary.
  • You will execute processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.
  • You’ll follow a predefined schedule that ensures consistent coverage across our support channels, with punctuality and adherence to assigned shifts being key to our team’s success.
  • You will be our best ambassador by embodying the philosophy and tone of our brand.
  • You will collaborate closely with other teams to spot challenges early on and enhance efficiency.

Requirements

  • You have previous experience in customer service, preferably in contact or call centre
  • You are fully written and verbal proficiency in English and Italian or Portuguese, to communicate with users and partners across Canada.
  • You are based in Ontario.
  • You’re comfortable working towards KPIs and performance targets, with a strong focus on delivering great customer outcomes
  • You’re open to feedback and coaching, and see them as opportunities to learn, grow, and deliver even better experiences for our customers.
  • Previous experience working with CRMS Zendesk & Salesforce will be a plus!
  • You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners
  • You like being part of a fast-pasted dynamic environment and like to engage with customers and business partners
  • You are detail-oriented and stay focused even when you have to handle repetitive tasks.
  • Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.
  • Previous experience working in a marketplace or the Food Industry will also be a plus.

Our Values:

  • We win together
  • We raise the bar
  • We keep it simple
  • We build a legacy
  • We care:

What we offer:

  • A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
  • The experience of being part of an international company with 1350+ enthusiastic and highly talented teammates across 19 countries – always ready to share knowledge and support!
  • Strong personal as well as professional development in an intense and high-growth scale-up environment.
  • An open company culture where you have the independence and room to unleash your creativity.
  • A strong team culture where successes are celebrated together.

How to apply

  • We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go.
  • Submit your Resume and Cover letter in English.
  • Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.
  • The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study.

Too Good To Go Canada welcomes all applicants and are happy to provide any accessibility accommodations required for candidates. If you have an upcoming interview and require any accommodations please email accessibility@toogoodtogo.caToo Good To Go is an equal opportunity employerJob Ref – #LI-CR1A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

– I’m good at taking care of houses – Toronto, ON

Company:

Location: Toronto, ON

Expected salary: $20 per hour

Job date: Tue, 11 Feb 2025 01:27:25 GMT

Job description: I will take care of your animal, I have experience working with animals, you can leave it with me or I will come to you, I live on the shore I will take care of your animal, I have experience working with animals, you can leave it with me or I will come to you, I live on the lakeshoreNumber of pets: 2From $16/hourSchedule • M, T, W, Th, F, Sa, SuSchedule • M, T, W, Th, F, Sa, SuResponsibilities • 7Responsibilities • 7Type of Pet • 8Type of Pet • 8Posted by:Active: TodayEtobicoke, ON • 362 km awayI am a full time mom for a 5 months old baby, I am at home all the long I have a cat, she is very friendly I also have a big backyard, I’ve been around animals since I was little, I from Colombia, I will make you pet feel home and your pet will be with a very good companyNumber of pets: 1From $25/hourSchedule • M, T, W, Th, F, SaSchedule • M, T, W, Th, F, SaResponsibilities • 5Responsibilities • 5Type of Pet • 2Type of Pet • 2Posted by:Active: More than a month agoMarkham, ON • 337 km away$1000 bonus / will be provided after trial/ training / 6 months Internship and all requirements have been satisfied. ( will Sponsor if needed ) ***Please Note, **** do not apply to this position if you are expecting a high paying hourly rate/salary, until you go through our 4 weeks trial . interns

ACCES Employment – Connecting Newcomers to Good Jobs/Refugee Program Intern – Toronto, ON

Company: ACCES Employment

Location: Toronto, ON

Expected salary:

Job date: Thu, 05 Dec 2024 23:58:26 GMT

Job description: Connecting Newcomers to Good Jobs/Refugee Program InternLocations available: Toronto
Department: Connecting Newcomers to Good Jobs
Reports to: Director, Services & Refugee Program
Temporary Part-TimeACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. We provide over 35 customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada’s population.We are looking for students that would like to complete their practicum experience in any of our Toronto location.360 Hours Total Assignment or as the co-op program requires
24 Hours a Week/ 3 or 4 Days Per Week, Totaling 24 Hours a Week, Up to 360 Hours Overall
Co-op Term: January 2025 to April 2025 (Exact dates will be according to the student’s College/university parameters)General: Reporting to the Director, Services & Refugee Program, the Connecting Newcomers to Good Jobs/Refugee Program Intern will have an opportunity to learn, work alongside the Connecting Newcomers to Good Jobs team, and get involved with various functional areas, projects, assignments, and events during their placement based on their College’s Internship program parameters. The intern’s role would primarily involve program administration, data entry, and communicationsResponsibilities and Opportunities:

  • Provide customer service care to ACCES clients and visitors.
  • Provide support with Data Entry (intakes, exit and follow-up of clients)
  • Provide support to the managers with daily program/site administration.
  • Assist with the organization of special events for the sites and programs.
  • Assist staff to ensure all client and visitor needs are met
  • May also assist staff in the areas of Corporate Engagement, and other areas as needed.
  • And other duties as assigned.
  • Will be provided an opportunity to be mentored, coached, and counselled by senior team members at ACCES

Other Skills:

  • Positive, can-do attitude with an ability to “roll-up the sleeves” and work collaboratively to reach the team’s goals
  • High level of professionalism and ability to identify, handle and safeguard confidential information with the utmost discretion.
  • Excellent communications skills, both written and verbal.
  • Acts in a friendly, professional and welcoming manner .
  • Comfortable answering questions and providing information.
  • Maintains calm in busy environment and is not easily flustered.
  • Experience with Microsoft Office including MSWord and Excel.
  • Ability to maintain a high level of confidentiality with respect to sensitive and confidential information and materials.
  • Strong team player, with the ability to collaboratively participate as an effective member of a team.

Education:
In progress of completing a Post-Secondary Education in Social Work or a related fieldPlease Note:We thank all applicants for their interest; however only those selected for an interview will be contacted.
Candidates who are contacted may be requested to complete a screening.
This position will be posted until it is filled. We will be reviewing resumes as they are submitted.ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons and, persons with disabilities.Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.Powered by JazzHR

Project Manager, Water Wastewater Program Planning, State of Good Repair (SOGR) – Region of Peel – Brampton, ON

Company: Region of Peel

Location: Brampton, ON

Expected salary: $100172 – 125213 per year

Job date: Wed, 04 Dec 2024 02:50:02 GMT

Job description: Project Manager, Water/Wastewater Program Planning, State of Good Repair (SOGR) Public Works – Water and Wastewater…, together. Reports to: Program Manager, Infrastructure Planning & Studies SOGR Are you a seasoned project manager…

Project Manager, Water Wastewater Program Planning, State of Good Repair (SOGR) – Regional Municipality of Peel – Brampton, ON

Company: Regional Municipality of Peel

Location: Brampton, ON

Expected salary:

Job date: Wed, 04 Dec 2024 05:03:23 GMT

Job description: Job Description: Project Manager, Water/Wastewater Program Planning, State of Good Repair (SOGR) Public Works… & Studies SOGR Are you a seasoned project manager with expertise and technical skills within water/wastewater infrastructure…

Sports-Minded Marketing Consultant – Good to Great Solutions – Richmond Hill, ON

Company: Good to Great Solutions

Location: Richmond Hill, ON

Expected salary:

Job date: Fri, 22 Nov 2024 04:18:22 GMT

Job description: . We utilize award-winning marketing and outreach methods that have bridged the gap between C-Suite Executives and local… communities. We work across the spectrum of conducting market research, creating target market profiles, producing field marketing…

Marketing Assistant – Good to Great Solutions – Richmond Hill, ON

Company: Good to Great Solutions

Location: Richmond Hill, ON

Expected salary:

Job date: Fri, 22 Nov 2024 08:42:32 GMT

Job description: Good 2 Great Solutions is seeking a vibrant, energetic, and dedicated entry-level Marketing Assistant… and a dedication to providing our clients with the highest quality of marketing, sales, and advertising services. Our goal…

Community Outreach Associate – Good to Great Solutions – North York, ON

Company: Good to Great Solutions

Location: North York, ON

Expected salary:

Job date: Wed, 20 Nov 2024 02:21:12 GMT

Job description: Community Outreach Associate, you will report to the Marketing & Customer Service Directors. This role is vital to the growth… challenges as they arise Collaborate with the Marketing and Customer Service Department Heads to create a market expansion…

Junior Sales Associate – Good to Great Solutions – Richmond Hill, ON

Company: Good to Great Solutions

Location: Richmond Hill, ON

Expected salary:

Job date: Sat, 02 Nov 2024 02:12:40 GMT

Job description: most reputable sales and marketing firms in Concord, ON! We broke records this past year and increased our top-tier client’s sales… opportunity to work under the supervision of our top senior sales and marketing managers. Not only will you have support…