Implementation Manager, Professional Services (ProServe) – Amazon – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Sun, 19 Jan 2025 08:51:21 GMT

Job description: . The Implementation Manager is accountable for the following aspects of each project: Analyze current purchasing… across functional areas such as Purchasing, Finance, Change Management and IT, project management experience managing complex B2B…

GIRO – Implementation Specialist – Expert (GeoRoute) – Montreal, QC – Rosemont, ON

Company: GIRO

Location: Montreal, QC – Rosemont, ON

Expected salary:

Job date: Wed, 22 Jan 2025 01:03:11 GMT

Job description: : Define and control the project scope while managing the client’s expectations, in collaboration with the Project Manager… Collaborate actively with the Project Manager, the Product Manager and the Development teams in planning, coordinating…

The content discusses the importance of defining and controlling the project scope, managing client expectations, and collaborating with various team members such as the Project Manager, Product Manager, and Development teams in planning and coordinating tasks effectively.

Sr Project Manager – Salesforce CRM implementation – Ottawa hybrid – PrecisionERP – Ottawa, ON

Company: PrecisionERP

Location: Ottawa, ON

Expected salary:

Job date: Sat, 18 Jan 2025 00:16:55 GMT

Job description: CONTRACT position: Sr Project Manager – Salesforce CRM implementation HYBRID work: 2 days/week on-site from downtown… 8-10 years of experience as a Project Manager Prior PM experience with large scale Salesforce CRM and various SaaS…

IT Project Manager – Govt., IMT implementation – Teamrecruiter.com – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Expected salary:

Job date: Fri, 17 Jan 2025 23:12:17 GMT

Job description: One of our Government clients is looking for an IT Project Manager – Govt., IMT implementation Length: 11 months… & Enhancements of Service Delivery of Department application including the following: DUTIES: The Project Manager‘s primary role…

IT Project Manager – Govt., IMT implementation – Teamrecruiter.com – Toronto, ON

Company: Teamrecruiter.com

Location: Toronto, ON

Expected salary:

Job date: Fri, 17 Jan 2025 23:34:07 GMT

Job description: One of our Government clients is looking for an IT Project Manager – Govt., IMT implementation Length: 11 months… & Enhancements of Service Delivery of Department application including the following: DUTIES: The Project Manager‘s primary role…

Senior Product Manager – Service Design & Implementation, Health Programs – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Job description: , mental health, and occupational health Position Overview: As a Senior Program Manager specializing in the innovation…, such as hormonal therapies, reproductive health services, sexual health, and gender-specific preventive care programs. Project
The Senior Program Manager specializes in innovation related to mental health and occupational health. They focus on developing programs related to hormonal therapies, reproductive health services, sexual health, and gender-specific preventive care programs.
Job Title: Customer Service Representative
Location: Belleville, ON
Salary: $15 per hour
Job Type: Full-time, Permanent

Job Description:
Our client, a reputable telecommunications company, is seeking a Customer Service Representative to join their team in Belleville, ON. The successful candidate will be responsible for providing exceptional customer service to clients over the phone. Key responsibilities include responding to customer inquiries, troubleshooting technical issues, and providing information on products and services. The ideal candidate will have excellent communication skills, great attention to detail, and a strong customer service orientation.

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication skills, both verbal and written
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are looking to join a dynamic team and have a passion for customer service, apply now!

Expected salary: $94000 – 140000 per year

Job date: Fri, 29 Nov 2024 06:22:39 GMT

MealSuite – Implementation Project Coordinator – Cambridge, ON

Company: MealSuite

Location: Cambridge, ON

Expected salary:

Job date: Thu, 16 Jan 2025 23:19:50 GMT

Job description: MealSuite, , is a privately owned SaaS organization comprising 170+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.We’re looking for our next innovative and enthusiastic Implementation Project Coordinator to join our Customer Implementation team. Reporting to the VP of Customer Experience, you’ll be assisting our implementation team by managing new customer onboarding projects as well as keeping your team up to speed with the latest developments in improving implementation efficiencies.A day in the life as an Implementation Project Coordinator:

  • Coordinate internal and external resources – ensure that projects remain within scope, schedule, and budget, and ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement
  • Oversee team member project assignments – assign roles and tasks to team members based on their individual strengths and abilities
  • Collaborate cross-functionally – work with Implementation Specialists during project kickoff calls, implementation calls, and onsite planning, as well as Customer Experience Leadership to evolve SOP’s and team materials to become more efficient and effective as the team evolves and grows
  • Devise creative solutions for problems – create and evolve tools and systems to improve scalability of our scoping / needs analysis process for our customers
  • Train and develop skill sets – help build the skill sets of team members as it pertains to project management in a customer facing role and share learnings with peers

If the below describe your knowledge, experience and character, this role could be for you:

  • I have knowledge of project implementation / project management
  • I gained my knowledge through 1+ years of direct experience in experience in customer implementation and/or onboarding projects, ideally within a SaaS environment
  • Bonus points if I am working toward a PMP or CAPM certification
  • I’m familiar with Microsoft Office and/or related workspace software
  • I’m exceptional at building and maintaining a professional rapport with both customers and internal stakeholders
  • I have a proven ability to be an active, empathetic listener, with excellent written and verbal communication skills
  • I excel at being a detail-oriented multitasker who is capable of prioritizing and managing time efficiently and effectively
  • I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA
  • I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate
  • I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills

We know imposter syndrome can be REAL when applying for a new role, but please don’t let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!More to love about working at MealSuite:

  • We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology.

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  • We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.
  • We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.
  • We take care of our employees too! Here are just a few of the great things we offer:
  • Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
  • Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts.
  • Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
  • Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
  • An inclusive workplace – women account for 53% of our employees and 58% of people leaders.
  • Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!
  • Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
  • Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at

.This role will require you to work in our office located at Cambridge up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!Have we got your attention? Great! Here’s what’s next:Apply today with your resume and answers to our application questions.We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview.We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact .

Customs Brokerage Implementation Manager – Kuehne+Nagel – Mississauga, ON

Company: Kuehne+Nagel

Location: Mississauga, ON

Expected salary:

Job date: Wed, 15 Jan 2025 23:59:42 GMT

Job description: Customs Brokerage Implementation Manager | Mississauga | CA2140064 Are you thinking about advancing your career… Brokerage Implementation Manager to join our Customs team. YOUR ROLE You will lead and manage the Customs Brokerage…

Implementation Manager – Eastlink – Halifax, NS

Company: Eastlink

Location: Halifax, NS

Expected salary:

Job date: Thu, 09 Jan 2025 07:11:41 GMT

Job description: a unique competitive advantage. The Implementation Manager plays a vital role in bringing our products and services… to customers, coordinating closely with internal teams for delivering the approved projects on time. Implementation Manager

The Implementation Manager is essential for providing a unique competitive advantage by efficiently delivering products and services to customers. They work closely with internal teams to ensure projects are completed on time and according to specifications.

PointClickCare – (Canada) Software Implementation Consultant II , Financial – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $82400 – 88600 per year

Job date: Tue, 31 Dec 2024 23:58:48 GMT

Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .Position SummaryAs part of the Professional Services, Practice Delivery team, the Software Implementation Consultant I, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.The Software Implementation Consultant will report to the Practice Manager, Professional Services.Key Responsibilities:

  • Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
  • Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
  • Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
  • Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows
  • Partner with internal stakeholders, including configuration and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
  • In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
  • Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
  • Test, pilot, and document new professional services offerings
  • Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
  • When needed, travel to customer on-site locations to lead and direct meetings and presentations

Your Key Strengths:

  • Post-secondary education in a technology related field, preferred
  • Excellent communication, organizational and collaboration skills
  • Consulting experience within a software organization performing workflow analysis and developing and delivering recommendations to drive enhanced business value and outcomes
  • Experience working on a multi resource project team balancing milestones and objectives efficiently and on time
  • Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
  • The ability to quickly learn new concepts and technologies and convert them into customer solution value
  • Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
  • Ability to thrive in a high paced, complex team environment
  • Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
  • 4+ years in a software implementation role
  • Healthcare market experience preferred

$82,400 – $88,600 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $82,400 -$ 88,600 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.#LI-JD1#LI-RemotePointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.