Too Good To Go – Bilingual Customer Experience Specialist (Italian & English Speaker) – fully remote – Ontario

Company: Too Good To Go

Location: Ontario

Expected salary: $48000 – 50000 per year

Job date: Sun, 01 Jun 2025 07:36:51 GMT

Job description: At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that – are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 117 Million users, and more than 439 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.We are looking for an exceptional bilingual Customer Experience Specialist to join the Canada superstar team at Too Good To Go in Ontario! This position requires being fully proficient in Italian!This position requires availability from Saturday to Wednesday, from 9 am to 5:30 pm. This is a fully remote position.Your missionReporting directly to the Customer Experience Team Lead, you will be the face of Too Good To Go for our users and partners and turn them into ambassadors by providing efficient and friendly customer experience. You’ll inspire and empower them to take action against food waste and to become part of the movement.Your role

  • You will be the main point of contact for our customers and partners ensuring they receive outstanding customer/partner support by answering inquiries through email, chat and phone.
  • You will answer all questions through some of our SSMM tools (such as Facebook, App Store, Play Store and Trustpilot)
  • You will handle priority situations (urgent cases) as well as contact stores proactively when necessary.
  • You will execute processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.
  • You’ll follow a predefined schedule that ensures consistent coverage across our support channels, with punctuality and adherence to assigned shifts being key to our team’s success.
  • You will be our best ambassador by embodying the philosophy and tone of our brand.
  • You will collaborate closely with other teams to spot challenges early on and enhance efficiency.

Requirements

  • You have previous experience in customer service, preferably in contact or call centre
  • You are fully written and verbal proficiency in English and Italian, to communicate with users and partners across Canada.
  • You are based in Ontario.
  • You’re comfortable working towards KPIs and performance targets, with a strong focus on delivering great customer outcomes
  • You’re open to feedback and coaching, and see them as opportunities to learn, grow, and deliver even better experiences for our customers.
  • Previous experience working with CRMS Zendesk & Salesforce will be a plus!
  • You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners
  • You like being part of a fast-pasted dynamic environment and like to engage with customers and business partners
  • You are detail-oriented and stay focused even when you have to handle repetitive tasks.
  • Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.
  • Previous experience working in a marketplace or the Food Industry will also be a plus.

Our Values:

  • We win together
  • We raise the bar
  • We keep it simple
  • We build a legacy
  • We care:

What we offer:

  • A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
  • The experience of being part of an international company with 1350+ enthusiastic and highly talented teammates across 19 countries – always ready to share knowledge and support!
  • Strong personal as well as professional development in an intense and high-growth scale-up environment.
  • An open company culture where you have the independence and room to unleash your creativity.
  • A strong team culture where successes are celebrated together.

How to applyThe Salary band for this role is 48k-50k CAD per annum

  • We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go.
  • Submit your Resume and Cover letter in English.
  • Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.
  • The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study.

Too Good To Go Canada welcomes all applicants and are happy to provide any accessibility accommodations required for candidates. If you have an upcoming interview and require any accommodations please email accessibility@toogoodtogo.caToo Good To Go is an equal opportunity employerJob Ref – #LI-CR1A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Director of Operations – Jeremiah’s Italian Ice – Orlando, FL

Company: Jeremiah’s Italian Ice

Location: Orlando, FL

Expected salary:

Job date: Sun, 01 Jun 2025 04:36:06 GMT

Job description:

Job Title: Operations Manager

Job Description:

As the Operations Manager, you will play a pivotal role in overseeing and enhancing the overall performance of our company-operated stores. Your responsibilities will include ensuring exceptional capability across various operational aspects, including financial performance, facility condition, guest experience, off-premise sales, and local store marketing initiatives.

Key Responsibilities:

  • Financial Performance: Monitor and analyze financial metrics, implementing strategies to improve profitability and reduce costs.

  • Facility Condition: Ensure that all locations maintain high standards of cleanliness, safety, and maintenance, contributing to a welcoming environment for guests.

  • Guest Experience: Champion a customer-focused culture, consistently seeking ways to enhance guest satisfaction and ensure a seamless experience across all locations.

  • Off-Premise Sales: Develop and implement effective off-premise sales strategies to expand market reach and drive additional revenue streams.

  • Local Store Marketing: Collaborate with the Marketing team to create and execute local marketing campaigns that resonate with the community and drive store traffic.

  • Operational Procedures: Develop, implement, and refine operational procedures to optimize store efficiency and productivity.

  • Collaboration: Work closely with internal departments, including Training and Marketing, to align strategies and support operational goals.

Qualifications:

  • Proven experience in retail or operations management, preferably in a multi-store environment.
  • Strong analytical skills with a focus on financial metrics and performance improvement.
  • Excellent problem-solving abilities and a proactive approach to challenges.
  • Strong leadership and interpersonal skills to motivate and guide teams.
  • Familiarity with local store marketing strategies and off-premise sales techniques.

Join us in shaping the future of our stores by delivering outstanding performance and experiences that delight our guests and elevate our brand. Your expertise and leadership will be crucial as we continue to grow and adapt in a competitive landscape.

Too Good To Go – Bilingual Customer Experience Specialist (Italian or Portuguese Speaker – Fully remote) – Ontario

Company: Too Good To Go

Location: Ontario

Expected salary:

Job date: Sun, 11 May 2025 06:47:41 GMT

Job description: At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis.We are on a mission to change that – are you with us?Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to become the biggest in Europe, with over 117 Million users, and more than 439 million meals saved.We’re proud of what we’ve achieved so far, but we are just at the start of our journey.We are looking for an exceptional bilingual Customer Experience Specialist to join the Canada superstar team at Too Good To Go in Ontario! This position requires being fully proficient in Portuguese or Italian!This position requires availability from Saturday to Wednesday, from 9 am to 5:30 pm. This is a fully remote position.Your missionReporting directly to the Customer Experience Team Lead, you will be the face of Too Good To Go for our users and partners and turn them into ambassadors by providing efficient and friendly customer experience. You’ll inspire and empower them to take action against food waste and to become part of the movement.Your role

  • You will be the main point of contact for our customers and partners ensuring they receive outstanding customer/partner support by answering inquiries through email, chat and phone.
  • You will answer all questions through some of our SSMM tools (such as Facebook, App Store, Play Store and Trustpilot)
  • You will handle priority situations (urgent cases) as well as contact stores proactively when necessary.
  • You will execute processes to encourage, inspire and empower our partners and consumers towards a more sustainable behaviour.
  • You’ll follow a predefined schedule that ensures consistent coverage across our support channels, with punctuality and adherence to assigned shifts being key to our team’s success.
  • You will be our best ambassador by embodying the philosophy and tone of our brand.
  • You will collaborate closely with other teams to spot challenges early on and enhance efficiency.

Requirements

  • You have previous experience in customer service, preferably in contact or call centre
  • You are fully written and verbal proficiency in English and Italian or Portuguese, to communicate with users and partners across Canada.
  • You are based in Ontario.
  • You’re comfortable working towards KPIs and performance targets, with a strong focus on delivering great customer outcomes
  • You’re open to feedback and coaching, and see them as opportunities to learn, grow, and deliver even better experiences for our customers.
  • Previous experience working with CRMS Zendesk & Salesforce will be a plus!
  • You are a team player who loves helping others, building positive relationships and resolving conflicts with our users and partners
  • You like being part of a fast-pasted dynamic environment and like to engage with customers and business partners
  • You are detail-oriented and stay focused even when you have to handle repetitive tasks.
  • Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.
  • Previous experience working in a marketplace or the Food Industry will also be a plus.

Our Values:

  • We win together
  • We raise the bar
  • We keep it simple
  • We build a legacy
  • We care:

What we offer:

  • A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
  • The experience of being part of an international company with 1350+ enthusiastic and highly talented teammates across 19 countries – always ready to share knowledge and support!
  • Strong personal as well as professional development in an intense and high-growth scale-up environment.
  • An open company culture where you have the independence and room to unleash your creativity.
  • A strong team culture where successes are celebrated together.

How to apply

  • We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go.
  • Submit your Resume and Cover letter in English.
  • Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging.
  • The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study.

Too Good To Go Canada welcomes all applicants and are happy to provide any accessibility accommodations required for candidates. If you have an upcoming interview and require any accommodations please email accessibility@toogoodtogo.caToo Good To Go is an equal opportunity employerJob Ref – #LI-CR1A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Supply Chain Manager – Jeremiah’s Italian Ice – Orlando, FL

Company: Jeremiah’s Italian Ice

Location: Orlando, FL

Expected salary: $65000 – 75000 per year

Job date: Thu, 17 Apr 2025 01:24:58 GMT

Job description: As a Marketing role within Jeremiah’s support center team, this position is responsible for collaborating with external demand planning/forecasting resources and third-party supply chain partners to drive and execute successful marketing strategies. The individual in this role will work closely with key stakeholders to ensure supply chain goals align with marketing objectives, efficiently meet customer demands, and ultimately drive business growth. Key responsibilities may include developing and implementing marketing plans, analyzing consumer trends, and coordinating promotional efforts to maximize brand exposure and sales. Strong communication and analytical skills are essential for success in this fast-paced and dynamic environment.

Financial Services Representative II [Spanish, Portuguese, Italian] – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sun, 16 Mar 2025 02:15:26 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingAs a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site.How you’ll succeed

  • Client engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Relationship building – Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
  • Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-Bathurst & LawrenceEmployment Type RegularWeekly Hours 37.5Skills Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

CIBC is seeking talented professionals who are dedicated to serving their clients by providing personalized financial solutions. As a Financial Services Representative, you will work in a fast-paced environment to build relationships with clients, understand their goals, and provide tailored recommendations. Successful candidates will have strong client engagement skills, be goal-oriented, detail-oriented, passionate about people, and continuously seeking to learn and grow. CIBC offers competitive compensation, benefits, and opportunities for career advancement. The company is committed to creating an inclusive environment where all team members and clients feel valued. Applicants must be legally eligible to work at the specified location and may be required to complete assessments during the application process. The job is located in Toronto and the role may require working evenings and weekends.

Social Media and Content Manager – Jeremiah’s Italian Ice – Orlando, FL

Company: Jeremiah’s Italian Ice

Location: Orlando, FL

Expected salary: $65000 per year

Job date: Thu, 06 Mar 2025 06:20:45 GMT

Job description: The ideal candidate for this job will have a strong background in social media management, content creation, and digital marketing. They will be responsible for developing and implementing a comprehensive marketing strategy that includes creating engaging content to support the brand’s objectives. This role will involve working closely with the Marketing Calendar and Product teams to ensure that all content is aligned with the brand’s messaging and goals. Candidates with relevant experience or certifications in digital marketing will be highly considered for this position.

Social Media and Content Manager – Jeremiah’s Italian Ice – Orlando, FL

Company: Jeremiah’s Italian Ice

Location: Orlando, FL

Expected salary: $65000 per year

Job date: Mon, 10 Feb 2025 07:23:39 GMT

Job description: The ideal candidate for this position will have a minimum of 3 years of experience in social media management, content creation, or digital marketing. Equivalent education or certifications may be considered in lieu of experience.

The role will involve developing and implementing a comprehensive digital marketing strategy that delivers fresh, engaging content to support the brand’s objectives. This will include managing the Marketing Calendar and Product promotions to drive user engagement and conversion.

The successful candidate will be highly creative, detail-oriented, and have a strong understanding of digital marketing tools and analytics. They will also have excellent written and verbal communication skills, as well as the ability to work collaboratively with cross-functional teams. This is an exciting opportunity for a digital marketing professional to make a significant impact on a growing brand.

Sales Talent Agency – Senior Canadian Travel Consultant (Italian Speaking) – Ontario

Company: Sales Talent Agency

Location: Ontario

Expected salary: $65000 – 70000 per year

Job date: Sat, 01 Feb 2025 06:53:16 GMT

Job description: On target income (OTI) is composed of your base salary + commission/bonus structure. OTI is a forecast of your potential earnings for the role.The Role: Senior Travel Specialist (Italian Speaking)
Fully remote position, living in CanadaOur client curates authentic Canadian experiences for their clients and specializes in private, small group & incentive travel. As a division of a large and established parent company, our client is at the forefront of the recovery of the Canadian travel trade with its innovative approach to tourism experiences. Our client is dedicated to advancing Canada’s tourism sector through innovative partnerships, captivating narratives, and a focus on Indigenous and Regenerative travel.Our client has recently secured a lucrative channel partnership in the Italian Market, resulting in a surplus of custom itinerary requests for travel all across Canada from their Italian based customers. We are looking for a motivated and knowledgable senior travel agent to join the team as a Senior Travel Professional. The Senior Travel Professional will use their Canadian product knowledge in combination with their multilingual skillset to assist countless warm leads
from their Italian based customers.This is a fantastic opportunity to join an experienced team of professionals who specialize in creating exceptional travel experiences in Canada. This is a fully remote position. This is a huge opportunity to get in on the ground floor of a family owned, collaborative and quickly expanding company that is backed and funded by a large and well-established global organization.What’s in it for you:

  • Base salary range of $65-$70k based on experience and interview performance
  • Additional uncapped commissions with a generous tiered commission structure
  • Medical, dental and vision benefits & 3 weeks of paid vacation to start
  • Travel discounts, opportunities for free travel, and FAM trips
  • Fully remote

About you:

  • 5-15 years of experience as a travel agent with superior Canadian product knowledge
  • Must be fluent in Italian
  • TICO certification required
  • GDS knowledge, preferably TravelPort an asset
  • Driven, determined and self motivated with a keen eye for detail

Interested candidates, please note our team checks for new applicants every day and while we would love to be able to engage with each of you personally, given the high volume of applicants we receive we are only able to contact candidates that are best suited for this role.#LI-LH1
#remoteWant to stay in the loop? We regularly share our open roles, tips for job seekers, and go-to-market-focused insights on our LinkedIn page. You can follow us .Job Perks

  • Medical benefits
  • Work from home

Sales Talent Agency – Senior Canadian Travel Consultant (Italian Speaking) – Ontario

Company: Sales Talent Agency

Location: Ontario

Expected salary: $65000 – 70000 per year

Job date: Sun, 26 Jan 2025 04:30:33 GMT

Job description: On target income (OTI) is composed of your base salary + commission/bonus structure. OTI is a forecast of your potential earnings for the role.The Role: Senior Travel Specialist (Italian Speaking)
Fully remote position, living in CanadaOur client curates authentic Canadian experiences for their clients and specializes in private, small group & incentive travel. As a division of a large and established parent company, our client is at the forefront of the recovery of the Canadian travel trade with its innovative approach to tourism experiences. Our client is dedicated to advancing Canada’s tourism sector through innovative partnerships, captivating narratives, and a focus on Indigenous and Regenerative travel.Our client has recently secured a lucrative channel partnership in the Italian Market, resulting in a surplus of custom itinerary requests for travel all across Canada from their Italian based customers. We are looking for a motivated and knowledgable senior travel agent to join the team as a Senior Travel Professional. The Senior Travel Professional will use their Canadian product knowledge in combination with their multilingual skillset to assist countless warm leads
from their Italian based customers.This is a fantastic opportunity to join an experienced team of professionals who specialize in creating exceptional travel experiences in Canada. This is a fully remote position. This is a huge opportunity to get in on the ground floor of a family owned, collaborative and quickly expanding company that is backed and funded by a large and well-established global organization.What’s in it for you:

  • Base salary range of $65-$70k based on experience and interview performance
  • Additional uncapped commissions with a generous tiered commission structure
  • Medical, dental and vision benefits & 3 weeks of paid vacation to start
  • Travel discounts, opportunities for free travel, and FAM trips
  • Fully remote

About you:

  • 5-15 years of experience as a travel agent with superior Canadian product knowledge
  • Must be fluent in Italian
  • TICO certification required
  • GDS knowledge, preferably TravelPort an asset
  • Driven, determined and self motivated with a keen eye for detail

Interested candidates, please note our team checks for new applicants every day and while we would love to be able to engage with each of you personally, given the high volume of applicants we receive we are only able to contact candidates that are best suited for this role.#LI-LH1
#remoteWant to stay in the loop? We regularly share our open roles, tips for job seekers, and go-to-market-focused insights on our LinkedIn page. You can follow us .Job Perks

  • Medical benefits
  • Work from home

Assistant Store Manager – Jeremiah’s Italian Ice – Orlando, FL

Company: Jeremiah’s Italian Ice

Location: Orlando, FL

Expected salary: $19.25 per hour

Job date: Fri, 24 Jan 2025 05:39:08 GMT

Job description: As a Marketing and Operations Manager, you will be responsible for overseeing the service and financial performance of the business in addition to leading store marketing initiatives. You will also be responsible for maintaining safety and cleanliness standards to ensure a positive customer experience. This role is crucial in driving business growth and maintaining a strong brand reputation within the market. Successful candidates will be detail-oriented, strategic thinkers with strong leadership and communication skills.