Paystone – Customer Success Manager – Gift & Loyalty – London, ON

Company: Paystone

Location: London, ON

Expected salary:

Job date: Sat, 05 Apr 2025 04:04:53 GMT

Job description: Paystone is a trailblazing company that originated in London, Ontario. Initially focusing on payment processing, we have expanded our offerings to include solutions in gift cards, loyalty, reputation management, and marketing. As a remote-first company, we are committed to building a flexible and connected environment for our fully remote workforce.We believe in a people-first philosophy, empowering our team members to grow and succeed through collaboration and innovation. Joining Paystone means being part of a culture that values professional development, meaningful work, and making a lasting impact on our customers and communities.Role OverviewWe are seeking a Customer Success Manager to play a vital role in ensuring our customers’ satisfaction and driving long-term success across our customer portfolio for our Datacandy Gift and Loyalty product. This role involves managing key accounts, fostering relationships, driving product adoption and client outcomes, overseeing contract renewals, and upselling new features. You will be a primary contact for our clients, addressing their needs and ensuring they derive maximum value from our solutions.Key Responsibilities:Customer Relationship Management – Build and maintain strong relationships with clients, acting as their primary point of contact for program success and strategic guidance.Agreement Renewals & Retention – Proactively manage contract renewals, ensuring high retention rates and minimizing churn through regular check-ins and value-driven conversations.Performance Analysis & Optimization – Monitor clients key metrics and provide data-driven recommendations to improve program effectiveness.Strategic Program Consulting – Advise clients on best practices for designing and refining their gift and loyalty programs to drive customer retention and revenue.Issue Resolution & Support Coordination – Work closely with internal support and product teams to troubleshoot issues and ensure a seamless client experience.Upselling & Expansion – Identify opportunities to grow accounts by introducing premium features or higher tier plansCross-functional Collaboration – Partner with sales, product, and marketing teams to align client needs with business objectives and contribute to product improvements.Client Training & Enablement – Educate clients on platform features, updates, and industry trends to ensure they maximize the value of their loyalty programs.Market Research & Industry Trends – Stay up to date with industry developments, competitor offerings, and emerging loyalty trends to provide valuable insights to clients and internal teams.Qualifications:University degree or college diploma in Business, IT, or a related field.Minimum of 3 years in customer success or account management Account & Relationship Management – Ability to develop strong, long-term relationships with clients and act as a trusted advisorCommunication & Interpersonal skills – Excellent verbal and written communication skills to deliver compelling presentations, training sessions, and strategic recommendations.Sales & Negotiation skills – Persuasive skills to upsell and cross sell products/services, ability to negotiate contract renewals and pricing.Organization & time management – Manage multiple accounts, projects and deadlines. Prioritize tasks, client and internal needs while keeping accurate records of interactions and performance metrics.Data Analysis & Performance Reporting – Ability to analyze program performance metrics (e.g., customer engagement, redemption rates, ROI) and present actionable insights using tools like Google Sheet, slides and Looker.Technical & Product knowledge – Experience with Gift Card, Loyalty, POS, eCommerce, Online Ordering and/or MarTech tools a plusPerks & BenefitsCompensation tied to market dataWe reward for contributionFlexible Time-offWe’re committed to career developmentFull time remote workOur MissionBy joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.Curious?Good! We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.Come check us out!!paystone.comdatacandy.comget.nicejob.comAbout UsPaystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company’s seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, Edo Japan, Global Pet Foods, MTY Food Group, Kernels Popcorn, and many others. Paystone’s solutions are used at over 35,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**

Scotiabank – Mortgage Specialist – London, Windsor & Sarnia: Scotiabank – Windsor, ON – Sarnia, ON

Company: Scotiabank

Location: Windsor, ON – Sarnia, ON

Expected salary:

Job date: Sun, 06 Apr 2025 05:18:54 GMT

Job description: Requisition ID: 208226Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Join us as we build a high-performing, purposed driven, winning sales team, anchored by an inclusive, client-focused culture.Job Purpose:We are currently seeking a passionate and results-driven Home Financing Advisor (HFA) to join our team. In this role, you will have the opportunity to leverage your expertise in banking, influencing, trust development, and client experience to build strong relationships, provide expert mortgage advice, and drive mortgage sales. With a commission-based compensation structure and the flexibility of a mobile role, this position is ideal for individuals who are entrepreneurial, enthusiastic about making a positive impact and thrive in a results-driven environment.Key Responsibilities:

  • Build lasting relationships with clients, referral partners, and community stakeholders to generate mortgage opportunities and referrals.
  • Utilize your banking expertise and communication skills to provide tailored mortgage advice that align with clients’ financial goals and objectives.
  • Focus on building trust by delivering transparent and honest advice, building rapport, and maintaining open communication throughout the mortgage process.
  • Prioritize client experience by understanding client needs, delivering personalized service, and ensuring a seamless mortgage application process.
  • Collaborate with internal teams, including underwriters, to facilitate timely mortgage approvals and closings while adhering to regulatory requirements.
  • Remain mobile to be accessible and accommodate clients’ preferences.
  • Stay informed about market trends, mortgage products, and industry regulations to provide informed advice and maintain a competitive edge in the market.

Qualifications:

  • Minimum of 3 years of proven success in the mortgage industry, or a related field.
  • Strong commitment to trust development, client experience, and delivering exceptional service.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to influence and build rapport with clients and stakeholders.
  • Entrepreneurial mindset with a drive to succeed in a commission-based sales environment.

What’s in it for you?

  • Fully commission-based compensation structure with unlimited earning potential.
  • Comprehensive benefits package, including health, dental, and retirement savings plans.
  • Access to our Key Realtor Partners Program enabling you to build lasting relationships with your referral sources.
  • Market leading dedicated underwriting model gives you one-on-one access to your own underwriter.
  • Competitive advantage with our industry leading Scotia Total Equity Program allowing you to provide clients with holistic financial advice.
  • Bespoke programs designed for the unique needs of key client segments.
  • Leverage the full Retail Bank and anchor clients through the Scotia Mortgage+ Program and Scene+ loyalty offerings.
  • Ability to build your own support team once you surpass a minimum sales threshold.
  • Ongoing training and professional development opportunities.
  • Flexible work arrangements, including remote work options.
  • Be part of a high performing team, committed to creating and fostering a diverse and inclusive team culture.

How to apply:If you are passionate about banking, relationship building, trust development, and client experience, and possess the qualifications outlined above, we invite you to apply for the Mortgage Specialist position at Scotiabank. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role.Location(s): Canada : Ontario : London (ON) || Canada : Ontario : WindsorScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.Application Contact InformationCompany Name: Scotiabank
Company Website:
Application URL:

GoodLife Fitness – Member Support Specialist – Remote in Canada – London, ON

Company: GoodLife Fitness

Location: London, ON

Expected salary:

Job date: Wed, 02 Apr 2025 01:35:49 GMT

Job description: MEMBER SUPPORT SPECIALIST**The shifts for this role are Wednesday-Sunday 4:30 PM-12:30 AM**Who is a Member Support Specialist?As an integral member of the team, the Member Support Specialist has expansive knowledge about GoodLife Fitness and all of its programs and services. This position has a passion for helping others and is responsible for delivering a high level of service in our Member Support Contact Centre that operates a 24/7 schedule. This includes all communication through various channels, including but not limited to our Inbound Call Centre, Live Chat, and Email.What will you be doing?

  • Responds to and answers a wide variety of inquiries and communications through our Contact Centre in a prompt, courteous, and professional manner
  • Achieves set targets and quality measurements
  • Problem solves and gathers necessary information
  • Formulates and proposes a resolution
  • Deals with conflict and escalated interactions in a polite manner
  • Provides accurate information real time, including follow up when required
  • Accurately and proficiently inputs data and information pertaining to the inquiry for record keeping and documentation
  • Completes and facilitates changes and adjustments within a variety of systems based on nature of the inquiry
  • Clearly and concisely summarizes each interaction
  • Supports and has full knowledge of all GoodLife programs and services, including GoodLife policies and procedures, be aware of Critical response items and inform members as needed
  • Keeps apprised of updates and changes in order to provide accurate and current information by utilizing quick links, shared document folders, scripts, team communications, GoodLife’s intranet/internet etc.

Do you have what it takes?

  • High School Diploma
  • Previous success in a contact centre or customer service role
  • Success in reaching goals and expectations in previous roles while maintaining high quality of work
  • Consistent peak attitude with an interest in promoting the GoodLife Culture
  • Drive to achieve results and persevere
  • Time management and organizational skills
  • Excellent written and verbal communication skills
  • Familiarity with computer systems, including Microsoft Office and able to troubleshoot basic operational issues
  • Ability to work under minimal supervision

What’s in it for you?

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

This job posting is for an existing vacancy.Diversity and InclusionAt GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.Recruitment Fraud AlertMany companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.Protect yourself:GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

AECOM – Field Engineering Intern – London, ON

Company: AECOM

Location: London, ON

Expected salary:

Job date: Thu, 03 Apr 2025 22:12:11 GMT

Job description: Company DescriptionWork with Us. Change the World.At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We’re one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAECOM is looking for a motivated Field Engineering Intern for a 4-month summer/co-op placement to assist with a variety of ongoing major heavy civil municipal projects in the City of London and neighbouring municipalities. This is an entry-level position ideal for students or recent high school graduates looking to gain hands-on experience in municipal infrastructure and construction projects.The successful candidate will work closely with senior inspectors and engineers on-site, supporting inspection duties and ensuring projects are completed in accordance with specifications and safety standards.Key Responsibilities:

  • Assist with daily field inspections of ongoing projects.
  • Monitor conformance to quality, performance, specifications, and code requirements.
  • Help maintain accurate inspection records and prepare project documentation.
  • Participate in punch lists, testing, and commissioning.
  • Work with the Project Engineer and senior inspectors to ensure compliance with project specifications.
  • Provide support in tracking project progress and assisting with on-site activities as needed.
  • Support project teams with various field-related tasks and documentation.

QualificationsMinimum Requirements:

  • Candidate must be pursuing a Bachelor’s Degree Civil Engineering, Structural Engineering or similar discipline, and must have completed at least 2 years of study. Candidates who have recently graduated with a Bachelor’s degree and plan to continue with the Master’s degree are eligible to apply for these positions. Recent graduates must have been enrolled in their bachelor’s degree in the most previous school term with an interest in pursuing an advanced degree in the same or similar discipline at the conclusion of the internship.

Preferred Qualifications:

  • Engineering students are preferred
  • Strong attention to detail and ability to follow instructions.
  • Ability to work in an outdoor, project-based environment.
  • Good communication skills and ability to work well within a team.
  • Ability to document inspections and assist with field reporting.

Additional Information

  • Sponsorship for Canadian employment authorization is not available for this position.
  • This role will involve primarily fieldwork, but there may also be opportunities for office-related tasks.
  • The successful candidate will gain valuable experience working alongside experienced professionals in the infrastructure and construction industry.

About AECOMAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.What makes AECOM a great place to workYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects – both in your local community and on a global scale – that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community – where you have the freedom to grow in a world of opportunity.As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

AECOM – Field Engineering Intern – London, ON

Company: AECOM

Location: London, ON

Expected salary: $22 – 28 per hour

Job date: Thu, 03 Apr 2025 02:20:52 GMT

Job description: Company DescriptionWork with Us. Change the World.At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We’re one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAECOM is looking for a motivated Field Engineering Intern for a 4-month summer/co-op placement to assist with a variety of ongoing major heavy civil municipal projects in the City of London and neighbouring municipalities. This is an entry-level position ideal for students or recent high school graduates looking to gain hands-on experience in municipal infrastructure and construction projects.The successful candidate will work closely with senior inspectors and engineers on-site, supporting inspection duties and ensuring projects are completed in accordance with specifications and safety standards.Key Responsibilities:

  • Assist with daily field inspections of ongoing projects.
  • Monitor conformance to quality, performance, specifications, and code requirements.
  • Help maintain accurate inspection records and prepare project documentation.
  • Participate in punch lists, testing, and commissioning.
  • Work with the Project Engineer and senior inspectors to ensure compliance with project specifications.
  • Provide support in tracking project progress and assisting with on-site activities as needed.
  • Support project teams with various field-related tasks and documentation.

QualificationsMinimum Requirements:

  • Candidate must be pursuing a Bachelor’s Degree Civil Engineering, Structural Engineering or similar discipline, and must have completed at least 2 years of study. Candidates who have recently graduated with a Bachelor’s degree and plan to continue with the Master’s degree are eligible to apply for these positions. Recent graduates must have been enrolled in their bachelor’s degree in the most previous school term with an interest in pursuing an advanced degree in the same or similar discipline at the conclusion of the internship.

Preferred Qualifications:

  • Engineering students are preferred
  • Strong attention to detail and ability to follow instructions.
  • Ability to work in an outdoor, project-based environment.
  • Good communication skills and ability to work well within a team.
  • Ability to document inspections and assist with field reporting.

Additional Information

  • Sponsorship for Canadian employment authorization is not available for this position.
  • This role will involve primarily fieldwork, but there may also be opportunities for office-related tasks.
  • The successful candidate will gain valuable experience working alongside experienced professionals in the infrastructure and construction industry.

About AECOMAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.What makes AECOM a great place to workYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects – both in your local community and on a global scale – that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community – where you have the freedom to grow in a world of opportunity.As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Compass Group – Senior Manager, Financial Controls & Technical Accounting – London, ON

Company: Compass Group

Location: London, ON

Expected salary:

Job date: Fri, 28 Mar 2025 23:56:59 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryNow, if you were to come on board as our Senior Manager, Financial Controls & Technical Accounting , we’d ask you to do the following for us:

  • Responsible for assessing, documenting, implementing, reviewing, and reporting on internal controls and control recommendations, working in alignment with the US VP Financial Controls
  • Responsible for acquisition accounting under International Financial Reporting Standards (IFRS) and corresponding with parent Company and US technical accounting
  • Provide analysis and guidance on complex technical transactions in accordance with IFRS
  • Coordinate and liase with external and internal auditors relating to control framework

Think you have what it takes to be our Senior Manager, Financial Controls & Technical Accounting? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • CPA designation is preferred
  • Experience with implementation of SOX or internal control frameworks
  • 3+ years experience in audit, controls and change management
  • 2+ years experience mentoring/coaching a team
  • Detail oriented, precise, deadline driven and accurate
  • Ability to communicate with various levels in the organization, including external auditors and executive leadership

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

The Mearie Group – Director of IT Infrastructure & Cybersecurity / London Hydro – London, ON

Company: The Mearie Group

Location: London, ON

Expected salary:

Job date: Thu, 20 Mar 2025 23:59:50 GMT

Job description: Director of IT Infrastructure & CybersecurityLondon, ONSeize this incredible opportunity to help shape the future of our organization’s technology and take your career to new heights!We are seeking a visionary, strategic leader with proven senior-level expertise in IT Infrastructure and Cybersecurity, ready to make a lasting impact on our organization.In this role as the Director of IT Infrastructure and Cybersecurity, you will be responsible for developing and executing the strategic roadmap for London Hydro’s IT Infrastructure, Cybersecurity, and Advanced Metering Infrastructure (AMI). You will drive our mission forward by implementing cutting-edge solutions and innovative technologies, ensuring our systems remain robust and reliable, and overseeing a seamless, secure, and agile transition to the cloud to meet our continually evolving business needs.As a valued member of our Senior Management Team reporting directly to the Vice President, Corporate Services & CIO, you will also play an integral role in shaping the achievement of our company’s strategic goals, objectives, and business plan.Join us in this dynamic role, where your technical prowess, strategic vision, and unwavering commitment to excellence will not only drive our success but also leave a lasting mark on our organization.WHAT YOU WILL DO

  • Team Leadership: Provide direction, supervision, and mentorship for resources across IT Infrastructure, Cybersecurity, and AMI teams.
  • Strategic Leadership: Contribute to the development and execution of London Hydro’s technology roadmap and a multi-year rolling IT strategy in collaboration with the IT Senior management team and Executive Committee. Provide information technology solutions ensuring maximum customer satisfaction. Lead multi-disciplinary teams responsible for improving or re-engineering business processes and information systems to align with strategic business direction. Lead the identification, evaluation, and mitigation of risks across IT areas of responsibility. Establish and oversee the improvement of incident response strategies. Work towards achieving total system integration based on knowledge of continuing developments in information technology and assess the relevance of these to the organization. Oversee the maintenance of departmental processes and practices.
  • IT Infrastructure & Operational Excellence: Oversee the stability, accuracy, availability and integration of IT infrastructure (i.e. networks, internet and wireless services, servers and storage (cloud / on-premise), end-user devices, and telephony and communication systems). Provide strategic guidance on cloud migration strategies, security in multi-cloud and hybrid environments, and integration with on-premise systems. Provide guidance and oversight of comprehensive monitoring processes and alert notification procedures. Oversee capacity, performance, and disaster recovery procedures to ensure uninterrupted IT operations. Ensure compliance with internal service-level agreements.
  • Cybersecurity: Guide and direct the delivery of the Cybersecurity program, including overseeing project initiatives and ongoing operational activities Oversee the design, engineering, and monitoring of cybersecurity architecture solutions, including periodic technical scans, vulnerability assessments, penetration testing, and risk analyses. Provide strategic oversight to develop and maintain a robust portfolio of IT cybersecurity policies, standards, and procedures in alignment with regulatory frameworks (e.g., OEB, NIST, Privacy by Design), ensuring the integrity, confidentiality, and availability of data. Ensure effective consultation with OT cybersecurity team.
  • Advanced Metering Infrastructure (AMI): Oversee complex AMI production support and projects in consultation with such Metering Services and Billing Back Office. Guide and support the collaboration with cross-functional teams to integrate AMI systems with broader IT and field operations and the meter-to-cash process. Provide strategic guidance on system upgrades, vendor relationships, and the execution of technology enhancements to optimize AMI performance.
  • Project & Vendor Management: Provide strategic oversight and support in the planning, execution, and documentation of IT infrastructure, AMI Systems, and Cybersecurity projects, ensuring quality, on-time delivery, and scope and budget adherence. Monitor advances in technology, prepare thorough, persuasive narrative evidence, arguments, and analyses, and recommend strategic investments to continually evolve the company’s IT landscape. Oversee, manage and collaborate with technology vendors, partners and contractors.
  • Budget & Reporting: Manage and monitor the annual capital and operating budgets of the area. Direct the preparation of Requests for Proposals (RFPs), and contribute to the creation of business cases and cost/benefit analyses. Monitor trends, and analyze metrics and KPIs.
  • Safety: Ensure personal and direct reports’ adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies and Health and Safety policies. Ensure all accident reports are reviewed and corrective action taken.
  • Perform other duties related to the above job purpose.

WHAT YOU WILL BRINGWe welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.

  • Successful completion of a post-secondary diploma or degree in Computer Science, Engineering or related field PLUS additional specialized training.
  • PMP and/or other technical certifications considered an asset.
  • Minimum of ten (10) years of experience in progressively senior positions related to Information Technology Infrastructure.
  • Demonstrable record of achievements in the IT field.
  • Proven experience in overseeing IT Infrastructure and Cyber Security portfolios.
  • Thorough knowledge of Cybersecurity regulatory frameworks (e.g., OEB, NIST, Privacy by Design).
  • Knowledge in Advanced Metering Infrastructure (AMI) is preferred.
  • Strong leadership, managerial, coaching, project management, change management and conflict resolution skills.
  • Experience liaising with senior management and external agencies and stakeholders.
  • Ability to establish and maintain positive and collaborative cross-functional relationships at all levels of the organization.
  • Professional and effective oral, written, and presentation skills.
  • Advanced proficiency in the use of Microsoft Suite and G-Suite.
  • Excellent research, problem-solving, organizational, analytical and time-management skills.
  • Team-oriented and results driven skills.
  • High degree of judgment, discretion and attention to detail.
  • Experience / knowledge of the electricity sector (an asset).
  • Valid Driver’s Licence Class G.

WHY JOIN OUR TEAM

  • London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.
  • Competitive Salary
  • Comprehensive Benefits Package, Including OMERS Pension Plan
  • Competitive Vacation Entitlements
  • Top-Up Leaves Program
  • Learning & Development Opportunities
  • Recognition & Social Programs
  • Wellness and Family Assistance Program
  • On-site Cafeteria & Free Fitness Centre
  • Corporate Cellphone
  • Hybrid Work Arrangement
  • Positive, Collaborative and Safety-Focus Culture

Want to learn more about what makes London Hydro a great place to work? Watch our short video or visit our website at .SOUNDS LIKE A GOOD FIT? HOW TO APPLYWe invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) and email it to with the subject line Director IT Infrastructure & Cybersecurity.Deadline to Apply: Monday, April 7, 2025.While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.

The Mearie Group – Director of IT Infrastructure & Cybersecurity / London Hydro – London, ON

Company: The Mearie Group

Location: London, ON

Expected salary:

Job date: Fri, 21 Mar 2025 00:22:52 GMT

Job description: Director of IT Infrastructure & CybersecurityLondon, ONSeize this incredible opportunity to help shape the future of our organization’s technology and take your career to new heights!We are seeking a visionary, strategic leader with proven senior-level expertise in IT Infrastructure and Cybersecurity, ready to make a lasting impact on our organization.In this role as the Director of IT Infrastructure and Cybersecurity, you will be responsible for developing and executing the strategic roadmap for London Hydro’s IT Infrastructure, Cybersecurity, and Advanced Metering Infrastructure (AMI). You will drive our mission forward by implementing cutting-edge solutions and innovative technologies, ensuring our systems remain robust and reliable, and overseeing a seamless, secure, and agile transition to the cloud to meet our continually evolving business needs.As a valued member of our Senior Management Team reporting directly to the Vice President, Corporate Services & CIO, you will also play an integral role in shaping the achievement of our company’s strategic goals, objectives, and business plan.Join us in this dynamic role, where your technical prowess, strategic vision, and unwavering commitment to excellence will not only drive our success but also leave a lasting mark on our organization.WHAT YOU WILL DO

  • Team Leadership: Provide direction, supervision, and mentorship for resources across IT Infrastructure, Cybersecurity, and AMI teams.
  • Strategic Leadership: Contribute to the development and execution of London Hydro’s technology roadmap and a multi-year rolling IT strategy in collaboration with the IT Senior management team and Executive Committee. Provide information technology solutions ensuring maximum customer satisfaction. Lead multi-disciplinary teams responsible for improving or re-engineering business processes and information systems to align with strategic business direction. Lead the identification, evaluation, and mitigation of risks across IT areas of responsibility. Establish and oversee the improvement of incident response strategies. Work towards achieving total system integration based on knowledge of continuing developments in information technology and assess the relevance of these to the organization. Oversee the maintenance of departmental processes and practices.
  • IT Infrastructure & Operational Excellence: Oversee the stability, accuracy, availability and integration of IT infrastructure (i.e. networks, internet and wireless services, servers and storage (cloud / on-premise), end-user devices, and telephony and communication systems). Provide strategic guidance on cloud migration strategies, security in multi-cloud and hybrid environments, and integration with on-premise systems. Provide guidance and oversight of comprehensive monitoring processes and alert notification procedures. Oversee capacity, performance, and disaster recovery procedures to ensure uninterrupted IT operations. Ensure compliance with internal service-level agreements.
  • Cybersecurity: Guide and direct the delivery of the Cybersecurity program, including overseeing project initiatives and ongoing operational activities Oversee the design, engineering, and monitoring of cybersecurity architecture solutions, including periodic technical scans, vulnerability assessments, penetration testing, and risk analyses. Provide strategic oversight to develop and maintain a robust portfolio of IT cybersecurity policies, standards, and procedures in alignment with regulatory frameworks (e.g., OEB, NIST, Privacy by Design), ensuring the integrity, confidentiality, and availability of data. Ensure effective consultation with OT cybersecurity team.
  • Advanced Metering Infrastructure (AMI): Oversee complex AMI production support and projects in consultation with such Metering Services and Billing Back Office. Guide and support the collaboration with cross-functional teams to integrate AMI systems with broader IT and field operations and the meter-to-cash process. Provide strategic guidance on system upgrades, vendor relationships, and the execution of technology enhancements to optimize AMI performance.
  • Project & Vendor Management: Provide strategic oversight and support in the planning, execution, and documentation of IT infrastructure, AMI Systems, and Cybersecurity projects, ensuring quality, on-time delivery, and scope and budget adherence. Monitor advances in technology, prepare thorough, persuasive narrative evidence, arguments, and analyses, and recommend strategic investments to continually evolve the company’s IT landscape. Oversee, manage and collaborate with technology vendors, partners and contractors.
  • Budget & Reporting: Manage and monitor the annual capital and operating budgets of the area. Direct the preparation of Requests for Proposals (RFPs), and contribute to the creation of business cases and cost/benefit analyses. Monitor trends, and analyze metrics and KPIs.
  • Safety: Ensure personal and direct reports’ adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies and Health and Safety policies. Ensure all accident reports are reviewed and corrective action taken.
  • Perform other duties related to the above job purpose.

WHAT YOU WILL BRINGWe welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.

  • Successful completion of a post-secondary diploma or degree in Computer Science, Engineering or related field PLUS additional specialized training.
  • PMP and/or other technical certifications considered an asset.
  • Minimum of ten (10) years of experience in progressively senior positions related to Information Technology Infrastructure.
  • Demonstrable record of achievements in the IT field.
  • Proven experience in overseeing IT Infrastructure and Cyber Security portfolios.
  • Thorough knowledge of Cybersecurity regulatory frameworks (e.g., OEB, NIST, Privacy by Design).
  • Knowledge in Advanced Metering Infrastructure (AMI) is preferred.
  • Strong leadership, managerial, coaching, project management, change management and conflict resolution skills.
  • Experience liaising with senior management and external agencies and stakeholders.
  • Ability to establish and maintain positive and collaborative cross-functional relationships at all levels of the organization.
  • Professional and effective oral, written, and presentation skills.
  • Advanced proficiency in the use of Microsoft Suite and G-Suite.
  • Excellent research, problem-solving, organizational, analytical and time-management skills.
  • Team-oriented and results driven skills.
  • High degree of judgment, discretion and attention to detail.
  • Experience / knowledge of the electricity sector (an asset).
  • Valid Driver’s Licence Class G.

WHY JOIN OUR TEAM

  • London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.
  • Competitive Salary
  • Comprehensive Benefits Package, Including OMERS Pension Plan
  • Competitive Vacation Entitlements
  • Top-Up Leaves Program
  • Learning & Development Opportunities
  • Recognition & Social Programs
  • Wellness and Family Assistance Program
  • On-site Cafeteria & Free Fitness Centre
  • Corporate Cellphone
  • Hybrid Work Arrangement
  • Positive, Collaborative and Safety-Focus Culture

Want to learn more about what makes London Hydro a great place to work? Watch our short video or visit our website at .SOUNDS LIKE A GOOD FIT? HOW TO APPLYWe invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) and email it to with the subject line Director IT Infrastructure & Cybersecurity.Deadline to Apply: Monday, April 7, 2025.While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.

Associate Director, Fixed Income Product Marketing – S&P Global – Toronto, ON – London

Company: S&P Global

Location: Toronto, ON – London

Expected salary:

Job date: Tue, 25 Mar 2025 00:33:24 GMT

Job description: Job Description:About the Role:Grade Level (for internal use): 12The Team:As an integral member of the S&P Dow Jones Indices’ global marketing team, this position is responsible for driving awareness and adoption of S&P DJI offerings and index-linked products with a particular focus on furthering opportunities in the Fixed Income/Credit Markets space.As part of the broader commercial organization, Marketing is responsible for connecting awareness, engagement-building and lead generation activities (paid media, digital marketing, content syndication, scaled client engagement and investor education etc.) to specific commercial outcomes. This role is responsible for marketing a business that is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®.The individual will collaborate regularly with S&P DJI commercial & product teams, particularly the Fixed Income Product Management team, and will serve as the primary marketing contact to help drive opportunities/revenue in the fixed income space.Responsibilities:As part of the Global Commercial Marketing team, you will be responsible for helping to drive market share, revenue and leads, connecting Marketing activities to specific commercial outcomes, focusing on:Channel Marketing. This role’s primary focus is on audience-informed product positioning, the integration of marketing techniques, and product education with key strategic channels/audiences. The role aligns marketing best practices for the channel/audience – institutional, insurance and capital markets, with exposure to wealth – and includes optimizing connectivity of techniques and content recycling across the entire marketing mix (physical, events programming, digital and 3rd- party publication platforms, content marketing, etc.).Account Based Marketing. Responsible for managing growth opportunities and relationships with key partners and clients. Includes nurturing marketing relationships with regional key clients, strategic partners, and exchanges to promote downstream awareness of S&P DJI’s brand and underlying index-linked products and data.Program Management. Oversight of channel and account-based marketing strategies’ performance in a transparent and informative manner for internal and external stakeholders. Ensure a rigorous, systematic and transparent metrics analysis to underpin the team’s and business leaders’ decision processes. The role owns direct responsibility for marketing activities and their related metrics, partnering directly with sales and product management to achieve strategic commercial outcomes.Qualifications:

  • 7+ years of professional experience in financial services’, experience with fixed income and/or credit markets preferred
  • Comprehension of the basic pillars of investment management /asset allocation and the goals of financial market participants, including institutional investors, financial advisors, etc.
  • Must be able to demonstrate commercial results and actionable outcomes.
  • Bachelor’s degree (Marketing, Communications, Business or related field preferred)
  • Demonstrated interpersonal, written and verbal communication skills with a track record of driving measurable and significant results.
  • Must demonstrate strong management and leadership skills.
  • Account Based Marketing (ABM) and product marketing experience preferred.
  • Requires ability to interact with varying levels of management and stakeholders across the organization

Preferred Qualifications:

  • Foundational understanding of the principals of the primary uses of indices, and index-based products by portfolio managers, financial analysis, institutional-quality asset owners and product issuers preferred.
  • Experience with managing marketing campaigns and activations across eMarketing, content marketing, digital marketing, webinars/events, and social media.
  • Experience required in advancing strategic plans and objectives into operational campaigns
  • Must exhibit excellent project / program management skills with ability to prioritize many conflicting business needs and act accordingly in a timely manner.
  • Must exhibit exploratory, forward thinking, solution-solving style and ability to rationalize available opportunities for the S&P DJI opportunity set.

Flexible WorkingWe pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.Return to WorkHave you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.About S&P Global Dow Jones IndicesAt S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit .What’s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We’re more than 35,000 strong worldwide-so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Inclusive Hiring and Opportunity at S&P Global:At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision –20 – Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 – Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings – (Strategic Workforce Planning)Job ID: 313458
Posted On: 2025-03-24
Location: London, United Kingdom

The job description is for a marketing role at S&P Dow Jones Indices with a focus on driving awareness and adoption of products in the Fixed Income/Credit Markets space. The responsibilities include channel marketing, account-based marketing, and program management. The qualifications include 7+ years of experience in financial services, strong communication skills, and the ability to demonstrate commercial results. The position offers flexible working arrangements and the opportunity for returners to the workforce. S&P Dow Jones Indices is a division of S&P Global, providing index solutions for investors worldwide. Benefits include health and wellness, continuous learning, financial planning, and family-friendly perks. The company values diversity and equal opportunity employment. The job is located in London, United Kingdom.