Manulife – Associate Platform Reliability Engineer – Waterloo, ON

Company: Manulife

Location: Waterloo, ON

Expected salary:

Job date: Sat, 31 May 2025 01:23:55 GMT

Job description: The OpportunityWe’re looking for Associate Platform Engineer(s): specifically, someone who is passionate about building solutions that makes life better for others, enabling visibility and comprehension of application health and performance; motivated by opportunities to automate processes to improve system reliability and customer experience; to experiment with new technologies and guide others.Our team provides consulting and education on reliability practices to other teams, creates new tools and finds innovative ways to surface operational data and simplify the lives of our fellow colleagues. We are an integral part of the transformation to be a data-driven organization.Position Responsibilities:

  • Collaborating with other teams to provide application monitoring strategy.
  • Building enhancements within our AI Operations platform.
  • Building new application monitors, dashboards, and creative solutions.
  • Using problem solving skills in concert with tooling to help uncover application issues and perform root cause analysis.
  • Create visibility of our myriad of data and help our partners understand this data.
  • Supporting and enhancing our current toolset.
  • Promoting reliability engineering within our team and beyond.
  • Communicating with technical and non-technical members to drive collaboration and understanding.
  • Maintaining positive relationships with many internal teams.
  • Adapting to constantly evolving priorities.

Required Qualifications:

  • 1-2+ years experience working in a technical role in IT. Previous co-op internship experience are welcomed.
  • Coding experience with nodejs or javascript.
  • Scripting experience with languages such as PowerShell or Python.
  • You must be data driven and be passionate about using data to advance our effectiveness and enable superb customer experiences.
  • You must be dedicated and able to work independently with an appetite for learning.
  • A focus and passion for creating excellent customer experiences.
  • Clear, concise, tactful communication skills.

Nice to Haves:

  • Experience with monitoring tools: New Relic, CA APM, PRTG.
  • Experience with AI Operations tooling such as Moogsoft.
  • Experience using Jenkins, GIT, automation tools.
  • Experience with Devo, Azure, PCF, Docker, Kubernetes.
  • Understanding of Reliability Engineering and the benefits of it.
  • Vendor management skills.
  • Adapt to change and overcome barriers.
  • An understanding of the Financial Services or Insurance Industry and/or Large Enterprise knowledge.
  • Any ITIL™ Foundations or Practitioner level certifications (especially Support Operations).

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are

more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Waterloo, OntarioWorking Arrangement HybridSalary range is expected to be between $60,900.00 CAD – $113,100.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Director, Software Architect, Global Design System – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 29 May 2025 04:19:19 GMT

Job description: As Front-End Development, Global Design System at Manulife, you will play a key leadership role in a Global Design System team responsible for shaping, scaling, and driving adoption of an enterprise-wide design system that serves multiple business units across Canada, Asia, and the US. This system will enable consistency, efficiency, accessibility, and innovation across Manulife’s public, secure, and mobile digital experiences. You will partner closely with engineering, design, and product teams across regions to establish governance, ensure adoption, and evolve the system to meet diverse business and customer needs.As part of Manulife’s Technology organization, this is a pivotal leadership role within a multi-functional team supporting enterprise digital transformation. You will lead a software development team supporting and evolving a React.js based component library that supports all of Manulife’s digital experiences on multiple platforms and systems, with an immediate focus on Adobe Experience Manager Cloud implementation. The ideal candidate has successfully led software development of enterprise-wide design systems and understands the organizational, technical and cultural complexities of embedding a design system into the fabric of a global enterprise.Position Responsibilities:Global Design System Strategy & Leadership

  • Define and implement a scalable, enterprise-grade design system that supports Manulife’s digital transformation across all regions.
  • Own the overall software development cycle for Manulife’s Global Design System React component library, including mobile apps, web, CMS
  • Assist in architecture design and implementation plans for AEM Cloud projects
  • Balance global standardization with regional flexibility, ensuring usability across diverse markets and regulatory landscapes.
  • Partner with executive leadership, engineering, product, and design teams to align the design system with business priorities.

Governance, Adoption & Enablement

  • Establish governance models, contribution frameworks, and adoption strategies to ensure system sustainability
  • Provide oversight and management of technical architecture and delivery by supporting, coaching, and mentoring cross-discipline teams.
  • Build and nurture a global design system community, encouraging a culture of design system ownership.
  • Establish and be responsible for training, onboarding, and community engagement initiatives to drive system adoption across teams.
  • Develop and track KPIs that measure adoption, efficiency gains, and business impact.

Cross-Functional Leadership & Stakeholder Influence

  • Serve as a primary design system advocate, navigating organizational complexity to foster collaboration and influence decision-making at all levels
  • Lead multi-functional alignment, partnering with regional and local technology teams to develop the best technical design and implementation approach, ensuring the design system is embedded into workflows
  • Collaborate and contribute to software project proposals by reviewing requirements, capabilities, and infrastructure
  • Mentor team members, ensuring software development adheres to best practices and quality standards through code and design reviews.

Technical & Operational Execution

  • Own the evolution of tooling, documentation, and workflows, ensuring flawless integration with enterprise platforms (Figma, Storybook, React, Angular, etc).
  • Work closely with design leadership to ensure design-to-code consistency, accessibility compliance (WCAG), and performance optimization.
  • Maintain a structured backlog of design system updates, prioritizing improvements based on business needs and user feedback.
  • Identify and manage external partnerships and vendors as needed to support system expansion.
  • Stay abreast of industry trends and new technologies, providing strategic mentorship on their integration for business advantage.

Required Qualifications:

  • 10+ years of proven experience in technology, preferably within a global enterprise or multi-jurisdictional organization.
  • 3+ years experience using React with Javascript and/or Typescript
  • 3+ years exposure developing Adobe AEM/CQ websites and applications

Preferred Qualifications:

  • High-degree of experience supporting and working with Design Systems
  • Hands-on experience leading a team to deliver technical solutions
  • In-depth knowledge of cloud computing infrastructure, web and/or mobile app development, marketing technology (CMS, DAM, Search, Marketing Automation, etc)
  • Practical experience with Responsive Design and Single Page Application development using best practices and modern frameworks such as React and Angular
  • Demonstrated use of modern CSS and HTML practices to build performant and accessible web experiences
  • Experience with web accessibility compliance, performance, and cross-device support
  • Understanding of tooling including ESLint, Webpack, NPM, Babel
  • Experience with alternative JS frameworks (Angular, Vue) a plus
  • Knowledge of AEM Editable Templates, the AEM style system, and AEM Core Components to enable effective website customization and design
  • Familiarity with the ACS Commons Library for expedient and efficient development processes
  • Strong expertise in Agile, Lean UX, and enterprise digital delivery models
  • Exceptional stakeholder management, influence, and communication skills
  • Experience working in complex matrixed organizations with multiple business units and partners
  • Experience navigating multi-lingual, multi-cultural, and regulatory complexities in global design and technology
  • Background in IT lifecycle management and governance a plus

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $105,750.00 CAD – $190,350.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

The position at Manulife for Front-End Development within the Global Design System involves leading a team to implement and scale an enterprise-wide design system across Canada, Asia, and the US. The goal is to ensure consistency, efficiency, accessibility, and innovation for Manulife’s digital experiences. Key responsibilities include managing the software development lifecycle for a React.js component library, establishing governance and adoption models, and collaborating with various stakeholders to align the design system with business priorities.

Candidates should possess extensive experience in technology (10+ years, especially in global enterprises), expertise in React and Adobe AEM, and a background in design systems. Preferred qualifications include hands-on experience in web and mobile development, knowledge of accessibility standards, and agility in stakeholder management.

Manulife promotes diversity and inclusion and offers a flexible work environment with opportunities for career growth and a comprehensive benefits package. The role is hybrid with a competitive salary range, contingent on location and experience.

Manulife – Senior Cloud Platform Engineer – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 23:22:38 GMT

Job description: The OpportunityJoin our Global Enterprise Technology Services Team!How will you contribute?Collaborating within our Cloud Platform Services team. You will be developing/testing automation and supporting public cloud platform technologies.Interacting with engineering team members; application architects/developers, cloud operations and security teams, product managers, and leadership to deliver compliant public cloud technologies which drive business outcomes for Manulife with speed and agility.Office location: Toronto – Canada or Waterloo – Canada or Boston – USAWork arrangement: Hybrid – 3 days in office, 2 days from homeRemote working arrangement option is not available.Responsibilities:Provides reliable and scalable cloud platform (especially Containers/Kubernetes) expertise to engineers.Develops and tests automation code to specifications and standards (Manulife, SDLC, Agile, etc).Investigates new platform solutions to improve service delivery experience.Resolves persistent platform issues when surfaced by technical support teams.Responsible for monitoring, analyzing and optimizing software architecture and maintaining software environment to support testing and deployment in continuous integration/continuous delivery environment.Skills and Experience:Must haves:Core Kubernetes knowledgeService Mesh experienceUnderstanding of GitOps and Infrastructure as CodeInnovative mind set, someone who sees a problem and will experiment to solve itTechnical expertise in public cloud (preferably Azure) infrastructure and platform technologies especially Containers/Kubernetes required.Expertise in provisioning and configuration automation tools.Familiarity with Agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.Understanding of software development lifecycle and how technology can address and support business strategy.Bachelor in Computer Science/Technology or equivalent experience.Collaborative approach to work with team members; able to coach, participate in code reviews, share skills and methods.Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes.Experiments with new technologies and understanding how they will impact what comes next.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Digital Ad Operations Specialist – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 May 2025 03:52:20 GMT

Job description: The opportunityManulife is looking for a diligent and proactive Ad Operations Specialist to join our dynamic marketing team. The ideal candidate will have proven experience in tagging, campaign setup, and campaign QA. This role is crucial in ensuring the smooth execution and optimization of our digital advertising campaigns. The role involves building COE functionality, establishing digital marketing standards, and contributing to data storytelling. The role involves working with a diverse group of people, including performance marketers, marketing technology specialists, growth marketers, and digital marketing strategy and planning teams.Responsibilities

  • Implement and manage tracking tags: This involves placing tags on various digital platforms (websites, apps, etc.) to collect data on user interactions. These tags are essential for tracking the effectiveness of campaigns and understanding user behaviour.
  • Ensure accurate data collection and reporting and verify that all tags are functioning accurately and that the data collected is reliable and comprehensive.
  • Verify ad placements and targeting: Ensuring that ads are displayed in the accurate locations and to the intended audience is crucial for campaign success.
  • Collaborate with diverse teams: Work with performance marketers, marketing technology specialists, growth marketers, and digital marketing strategy and planning teams to ensure comprehensive and cohesive campaign execution
  • Implement and manage data layer tagging: This involves setting up tags within the data layer of websites to capture detailed information about user interactions and behaviours.

How will you create an impact?Collaborate with marketing team to build out digital marketing strategies. Work with internal and external clients for alignment and compliance.What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 3+ years’ experience with CM360, DV360 or other DSPs, container tags such as GTM and Adobe Launch
  • Technical expertise and understanding the technical aspects of these platforms
  • Nice to have: Degree or equivalent experience in Marketing or Business

.What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $61,350.00 CAD – $102,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Job Summary: Ad Operations Specialist at Manulife

Opportunity:
Manulife is seeking a proactive Ad Operations Specialist to enhance their marketing team. This role is essential for the implementation and optimization of digital advertising campaigns, requiring expertise in tagging, campaign setup, and quality assurance.

Key Responsibilities:

  • Tracking Implementation: Set up and manage tracking tags across various digital platforms to collect user interaction data.
  • Data Accuracy: Ensure reliable data collection and verify tag functionality.
  • Ad Verification: Confirm correct ad placements and audience targeting.
  • Collaboration: Work with various teams, including performance marketers and digital strategy teams, for cohesive campaign execution.
  • Data Layer Management: Implement tags within website data layers for detailed user behavior insights.

Motivational Traits:

  • Customer-focused with a proactive approach to problem-solving and team collaboration.
  • A strong sense of ownership and integrity in work.
  • Commitment to diversity, equity, and inclusion.

Qualifications:

  • 3+ years of experience with digital advertising platforms like CM360 and GTM.
  • A degree in Marketing or Business is preferred but not required.

Benefits:

  • Competitive salary ($61,350 – $102,250 CAD) and flexible work policies.
  • Opportunities for professional development and career growth.
  • Inclusive workplace culture that fosters diversity.

Company Commitment:
Manulife emphasizes a values-first culture, continuous innovation, and social responsibility, ensuring an equitable workplace for all employees.

Location:
Toronto, Ontario (Hybrid work model available).

Equal Opportunity Employer:
Manulife is dedicated to building a diverse workforce and provides an accessible application process for candidates requiring accommodations.

Manulife – Senior Solution Architect – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 15 May 2025 05:14:06 GMT

Job description: The OpportunityOffice location: Toronto – Canada or Boston – USAWork Arrangement: Hybrid – 3 days in office, 2 days from home. Remote working arrangement is not available.John Hancock Technology Office is seeking an experienced architect to engage with multiple high-profile initiatives related to Marketing and Behavioral Insurance. This position requires the ability to architect and design highly scalable solutions that enhance customer engagement, personalization, and marketing automation, leveraging both our existing capabilities and emerging technologies, and supporting our digital, customer-centric transformation.The Solution Architect is capable of translating business vision into a technology reality and works as a senior technical team member by providing oversight and expertise across various technologies and business domains to deliver complete solution.This is a great opportunity for a senior engineer to continue staying hands-on to solve technical problems specific to one or more business functions, while working with the delivery teams to contribute to the solution architecture.Responsibilities

  • Partner with the engineering leads and developers for the related business functions to own and drive end-to-end delivery of technical solutions to the business.
  • Produce key design documents and incremental technical solution architecture artifacts based on project needs and our architectural target state.
  • Actively participate in all aspects of project life cycle, working closely with solution delivery teams and committed to business success.
  • Develop and enhance software frameworks, design patterns, and best practices.
  • Design and implement new technology proof-of-concepts.
  • Ability to whiteboard, present and discuss different solution options with pros & cons.
  • Collaborate and incorporate feedback from various stakeholders to drive design decisions.
  • Review artifacts like use cases, estimates, high level designs, low level designs, code, and provide appropriate feedback.
  • Review packaged solutions for technical fit and feasibility for integration.
  • Guide development teams and drive solutions through various review processes by leading and contributing to artifacts such as design diagrams, decision trees, pattern articulation, etc. at respective review boards (segment and global).
  • Identify complex issues in a timely manner and provide mitigation recommendations to the Project and Product leads.
  • Demonstrated leadership abilities in a complex environment in driving operational excellence and best practices.
  • Contribute to architecture and engineering communities across the company.

Qualifications

  • Bachelor’s degree in computer science or related field, or equivalent combination of education and recent, relevant work experience
  • Overall information technology experience – 7+ years
  • Systems or application development experience – 7+ years
  • Financial services industry experience preferred.
  • 3+ years of hands-on experience with Adobe Experience Platform (CDP), Marketo, Salesforce Sales Hub, or similar marketing technology platforms.
  • Strong understanding of customer data models, marketing automation, lead management, and behavioral data integration.
  • Experience designing solutions that integrate CRM, CDP, and marketing automation systems.
  • Current with new technologies, language frameworks, design patterns, including recent experience with at least one programming language.
  • Knowledge of modern front-end and back-end frameworks is beneficial but secondary (e.g., React, Angular, .NET, Java).
  • Understanding of data privacy laws and compliance standards relevant to marketing solutions.
  • Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
  • Excellent time management skills, including multi-tasking and prioritization.
  • Strong written, verbal communication and presentation skills
  • Ability to estimate the financial impact of various solution architecture alternatives.
  • Must be comfortable working in an open, highly collaborative team environment.
  • Experience with software development life cycles and technical design principles. (e.g., Agile, Scrum, Disciplined Agile, TOGAF, etc.), certification is a plus.
  • Ability to handle multiple tasks and deadlines with attention to detail.
  • Exposure to application rationalization and modernization initiatives.
  • Hands-on experience with containerized and serverless workloads.
  • Understanding and exposure to security and compliance standards and best practices.

#LI-JHAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location CAN, Ontario, Toronto, 200 Bloor Street EastWorking Arrangement HybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Digital Performance Marketing Specialist – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sat, 10 May 2025 22:22:48 GMT

Job description: The OpportunityWe are seeking a highly skilled and experienced Digital Performance marketing specialist to join our dynamic marketing team. The ideal candidate will be responsible for implementing, and managing search, social, and display advertising campaigns across various platforms. This role calls for a strategic problem solver with a strong analytical approach, excellent communication skills, and the ability to collaborate with multiple parties.Requirements:Develop, implement, and manage campaigns: Build and complete advertising campaigns across various platforms like Google Ads, Facebook, Instagram, LinkedIn, etc.Apply historical data and market trends to predict future campaign performance.Improve the distribution of the budget across different campaigns to increase return on investment.Continuous improvement: Regularly analyze campaign performance and adjust campaigns and improve results.Performance metrics: Prioritize key performance indicators such as click-through rates (CTR), conversion rates, and cost per acquisition (CPA).How will you create an impact?You will be It involved in understanding how customers interact with marketing efforts, from first contact to long-term engagement, and using that information to improve the overall customer experience and marketing results across the enterprise.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for3-5 years of valid enterprise experience with SA360, Google Ads, Meta Ads, LinkedIn Campaign ManagerTechnical expertise Understanding the technical aspects of these platformsGoogle Marketing CertificationPreferred Qualifications: Degree or equivalent experience in Marketing or Business.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $61,350.00 CAD – $102,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Job Opportunity Summary

Position: Digital Performance Marketing Specialist
Company: Manulife Financial Corporation
Location: Toronto, Ontario (Hybrid)

Overview:
Manulife is seeking an experienced Digital Performance Marketing Specialist to manage search, social, and display advertising campaigns. This role requires a strategic thinker with analytical skills and strong communication abilities.

Key Responsibilities:

  • Develop and manage campaigns on platforms like Google Ads, Facebook, and LinkedIn.
  • Use historical data to forecast campaign performance and optimize budget distribution.
  • Analyze performance metrics to improve click-through rates (CTR), conversion rates, and cost per acquisition (CPA).
  • Enhance customer engagement through data-driven insights.

Qualifications:

  • 3-5 years of relevant experience with platforms such as SA360, Google Ads, and Meta Ads.
  • Technical knowledge of digital advertising platforms.
  • Google Marketing Certification preferred.
  • Degree in Marketing or Business is a plus.

Benefits:

  • Competitive salary: CAD $61,350 – $102,250.
  • Professional development and leadership opportunities.
  • Flexible work policies and a strong work-life balance.
  • Inclusive workplace committed to diversity and corporate citizenship.

Company Values:
Manulife emphasizes a values-driven culture, commitment to diversity, continuous innovation, and corporate responsibility, ensuring equal opportunities for all employees.

Application Process:
Candidates requiring accommodations during the application process are encouraged to contact Human Resources.

Senior Digital Ad Operations Specialist – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 May 2025 02:32:58 GMT

Job description: The opportunityManulife is looking for a diligent and proactive Ad Operations Specialist to join our dynamic marketing team. The ideal candidate will have proven experience in tagging, campaign setup, and campaign QA. This role is crucial in ensuring the smooth execution and optimization of our digital advertising campaigns. The role involves building COE functionality, establishing digital marketing standards, and contributing to data storytelling. The role involves working with a diverse group of people, including performance marketers, marketing technology specialists, growth marketers, and digital marketing strategy and planning teams.Responsibilities

  • Implement and manage tracking tags: This involves placing tags on various digital platforms (websites, apps, etc.) to collect data on user interactions. These tags are essential for tracking the effectiveness of campaigns and understanding user behaviour.
  • Ensure accurate data collection and reporting and verify that all tags are functioning accurately and that the data collected is reliable and comprehensive.
  • Verify ad placements and targeting: Ensuring that ads are displayed in the accurate locations and to the intended audience is crucial for campaign success.
  • Collaborate with diverse teams: Work with performance marketers, marketing technology specialists, growth marketers, and digital marketing strategy and planning teams to ensure comprehensive and cohesive campaign execution
  • Implement and manage data layer tagging: This involves setting up tags within the data layer of websites to capture detailed information about user interactions and behaviours.

How will you create an impact?Collaborate with marketing team to build out digital marketing strategies. Work with internal and external clients for alignment and compliance.What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 3+ years’ experience with CM360, DV360 or other DSPs, container tags such as GTM and Adobe Launch
  • Technical expertise and understanding the technical aspects of these platforms
  • Nice to have: Degree or equivalent experience in Marketing or Business

.What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $61,350.00 CAD – $102,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Position Overview:

Manulife is seeking an Ad Operations Specialist to enhance their marketing team. The role focuses on implementing and managing digital advertising campaigns, emphasizing tagging, tracking, and campaign quality assurance.

Key Responsibilities:

  • Tag Management: Implement tracking tags on digital platforms to gather user interaction data.
  • Data Accuracy: Ensure reliable data collection and verification of ad placements.
  • Collaboration: Work closely with various marketing teams to execute cohesive campaigns.
  • Data Layer Tagging: Set up advanced tags to capture detailed user behavior insights.

Candidate Profile:

  • Experience: Minimum of 3 years with platforms like CM360 or DV360; familiarity with GTM and Adobe Launch.
  • Skills: Technical expertise in digital marketing tools; a degree in Marketing or Business is preferred but not mandatory.

Work Culture and Offerings:

  • Growth Opportunities: Offers a competitive salary, flexible work policies, and a focus on career advancement.
  • Inclusive Environment: Commitment to diversity, equity, and inclusion in hiring and workplace practices.

Location: Toronto, Ontario with a hybrid working arrangement.

Salary: Ranges from CAD 61,350 to CAD 102,250, influenced by market factors and experience.

Benefits: Comprehensive health benefits, retirement plans, and generous paid time off.

Manulife promotes a values-driven culture and seeks individuals passionate about customer engagement and teamwork.

Digital Solutions Analyst – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sun, 04 May 2025 04:44:03 GMT

Job description: Manulife is on a journey to become a customer-focused digital leader. As we modernize our marketing technology (MarTech) stack and scale personalization, we are seeking a dynamic and detail-oriented Digital Solutions Analyst to join our team. This role is crucial in developing foundational capabilities and digital architecture that delivers differentiated and personalized digital experiences using best-in-class data and digital marketing platforms.Key ResponsibilitiesSolutions Analyst

  • Act as a bridge across business, marketing, and technical workstreams to ensure clear alignment on requirements and technical solutions.
  • Support the delivery of complex, cross-functional programs and initiatives focused on personalization, digital marketing automation, and modernization.
  • Evaluate and select appropriate data and digital marketing technologies to support business initiatives.
  • Partner with segment marketing and business teams (Retirement, Retail, Wealth, Institutional) to understand requirements and document technical specifications.
  • Collaborate with global teams, such as marketing automation shared services, data office, and other technology or platform teams, to implement solutions involving data and integrations between digital marketing technologies, aligning with business objectives.
  • Develop technical documentation, including requirement specifications, process flows, data models, service blueprinting, system architecture diagrams and other relevant artifacts.
  • Support data analysis, testing, and insights to optimize marketing efforts.
  • Utilize Azure Data Lake and other data technologies to support data-driven decision-making and analytics initiatives.
  • Apply knowledge of digital marketing technologies, such as Marketo, Adobe CDP and other related platforms, to enhance marketing strategies and campaigns.
  • Stay updated on industry trends and emerging technologies in data and digital marketing to support ongoing solution development.

Operational Excellence

  • Develop and maintain trackers for backlog and activities to ensure delivery within committed timelines.
  • Outline and deploy testing strategies to ensure high quality of output.
  • Ensure transparency and accessibility of documentation related to business requirements, technical specifications, and other relevant artifacts.
  • Contribute to planning and prioritization to identify execution feasibility and enable decision-making.
  • Support overall program cadence and governance to ensure efficient delivery.

Stakeholder Engagement

  • Facilitate communication between business and technical teams to ensure mutual understanding of project goals and deliverables.
  • Provide timely updates on initiatives using relevant communication channels.
  • Build strong partnerships with Business, Marketing, Operations, IT, and other stakeholders to drive alignment and delivery.
  • Support knowledge transfer and training initiatives to democratize digital solutions among business teams and stakeholders.
  • Foster a culture of collaboration and accountability across teams.

Qualifications

  • Proven experience in a business or technical analyst role, preferably involving data technologies and digital marketing platforms.
  • Experience working cross-functionally in a large, matrixed organization.
  • Strong understanding of data technologies, including Azure Data Lake or similar platforms.
  • Experience with digital marketing technologies such as Adobe/Google Analytics, Marketo, and Adobe RT-CDP.
  • Excellent communication and interpersonal skills, with confidence in executive-facing reporting and presentations.
  • Strong analytical and problem-solving skills, with attention to detail and the ability to simplify complexity.
  • Ability to navigate multiple projects and prioritize tasks effectively.
  • Experience with agile/scrum methodologies and project tracking tools

Preferred Certifications

  • Degree in technology, engineering, or software.
  • Certifications in Data Science, Data Analytics, or a related field.
  • Certifications in Digital Marketing technologies.

Preferred Skills

  • Proficiency in technical documentation, process mapping, and service blueprinting.
  • Knowledge of programming languages such as Python, R, SQL or related.
  • Experience with data visualization tools like Power BI, Tableau or related.
  • Understanding of cloud computing environments and services.

When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-WAMAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $61,350.00 CAD – $102,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Summary of Job Posting for Digital Solutions Analyst at Manulife

Manulife aims to enhance its customer focus and digital capabilities, seeking a Digital Solutions Analyst to support this transformation. This role is crucial for developing personalized digital experiences using advanced data and marketing technologies.

Key Responsibilities:

  • Collaboration: Act as a liaison between business, marketing, and tech teams to ensure alignment on requirements.
  • Program Support: Assist in delivering cross-functional programs focused on personalization and digital marketing automation.
  • Technology Evaluation: Identify and select appropriate data and marketing technologies.
  • Documentation: Create technical documents, including requirements, process flows, and architecture diagrams.
  • Data Analysis: Support insights and optimize marketing efforts using platforms like Azure Data Lake and Marketo.
  • Testing and Governance: Implement testing strategies and maintain project trackers to ensure timely delivery.
  • Stakeholder Engagement: Communicate effectively with various stakeholders and facilitate knowledge transfer.

Qualifications:

  • Experience as a business or technical analyst, preferably with data technologies and digital marketing platforms.
  • Strong understanding of data technologies and experience with tools like Adobe/Google Analytics.
  • Excellent communication, analytical, and problem-solving skills.
  • Familiarity with agile methodologies and project tracking tools.

Preferred Skills and Certifications:

  • Degree in a relevant field and certifications in data science, analytics, or digital marketing.
  • Proficiency in technical documentation, programming languages (Python, SQL), and data visualization tools.

Work Environment:

  • Hybrid working arrangement in Toronto, Ontario.
  • Competitive salary (CAD $61,350 – $102,250) and diverse benefits including health, retirement plans, and paid time off.

Manulife is committed to diversity and inclusion in the workplace and provides accommodations during the hiring process for applicants who need them.

Director, Digital Experience Product Strategy – Global Institutional – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sun, 04 May 2025 06:57:53 GMT

Job description: The Director, Digital Experience Product Strategy, Global Institutional, builds, manages and delivers the product roadmaps and capabilities that support our sales and marketing initiatives for the Global Institutional Business, covering markets in Canada, the US, Europe and Asia . This role works closely with business stakeholders to set strategy, produce preliminary design concepts, and then partners with design & development teams to implement and iterate them. The Director, Digital Experience initiates and prioritizes projects, and manages the go-to-market plans and release schedules for our public website, and secured platform supporting the business.Responsibilities:

  • Develop, manage, and iterate a product roadmap in support of organizational goals
  • Work with the agile delivery teams to develop story’s, prioritise the back log and support implementation
  • Initiate and prioritize projects with development teams, assist in determining the best technical implementation methods, track product development, and develop product launch plans
  • Own the product strategy developed in conjunction with business stakeholders
  • Forge successful relationships across the organizational matrix, present to senior executives, and advocate for product success. This role will be required to organize and motivate groups of individuals in order to achieve program success.
  • Develop integrated go-to-market plans with marketing managers and campaign teams
  • Champion user-centric design, leveraging user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products
  • Collaborate with cross-functional teams for every stage of product development

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 10+ experience overseeing the development, implementation, and performance of digital products
  • Bachelor’s degree
  • Experience with Retail and/or Institutional Asset Management businesses a plus
  • Qualified candidates will have strong experience overseeing the development, implementation, and performance of digital products with a comprehensive understanding of user experience, development operations, agile and waterfall product management, and enterprise content management
  • Ability to create and execute on a digital product vision, strategy, and roadmap, consistent with business objectives
  • Ability to foster and maintain internal and external business relationships
  • Ability to manage OKRs (Objective and Key Results) and leverage reporting data to provide insight to the business and make strategic business recommendations
  • Exceptional communication and presentation skills
  • Ability to conduct user/design research or work closely with design researchers
  • Ability to understand and navigate the challenges inherent in a larger organization while staying productive, creative, and engaged
  • Experience using agile, waterfall and hybrid approaches to develop products
  • Experience steering cross functional individuals with diverse backgrounds toward a common goal

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $105,750.00 CAD – $190,350.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

The Director of Digital Experience Product Strategy at Manulife/John Hancock leads the development and management of product roadmaps for their Global Institutional Business across North America, Europe, and Asia. This role requires collaboration with stakeholders to set strategies and produce design concepts, partnering with design and development teams for implementation. Key responsibilities include:

– Developing and managing the product roadmap.
– Prioritizing projects and collaborating with agile teams.
– Launching public and secure platforms and managing go-to-market plans.
– Advocating user-centric design and fostering relationships across the organization.

Candidates should have over 10 years of experience in digital product management, a bachelor’s degree, and a strong understanding of user experience and agile methodologies. Effective communication and the ability to navigate organizational challenges are crucial.

Manulife offers competitive salaries, benefits, professional development opportunities, and a diverse and inclusive workplace. The position is hybrid based in Toronto, with a salary range of CAD $105,750 to CAD $190,350, depending on various factors.

Manager, Digital Performance Marketing – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Fri, 02 May 2025 22:59:16 GMT

Job description: The opportunityWe are seeking a lead Performance Marketing Manager to join our dynamic marketing team.The ideal candidate will handle and own the buying process, optimization and reporting on media execution for multiple lines of business and channels, and developing, implementing, handling search, social, and display advertising campaigns.This role requires a strategic problem solver with a strong analytical demeanor, excellent ability to communicate and collaborate across multiple business partners.ResponsibilitiesDevelop, implement, and manage campaigns: Build and complete advertising campaigns across various platforms like Google Ads, Facebook, Instagram, LinkedIn, etc.Platform-specific strategies: Understand the nuances of each platform and tailor campaigns to bring to bear their strengths.Apply historical data and market trends to predict future campaign performance.Improve budget allocation by distributing the budget efficiently across different campaigns to increase return on investment.Continuous improvement: Regularly analyze campaign performance, adjust campaigns, and improve results.Performance metrics: Concentrate on crucial performance measures like KPI’s, click-through rates (CTR), conversion rates, and cost per acquisition (CPA).How will you create an impact?Collaborate with marketing team to build out digital marketing strategies. Work with internal and external clients for alignment and compliance.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forGoogle Marketing Certification with 5+ years of valid enterprise experience working with SA360, Google Ads, Meta Ads, LinkedIn Campaign ManagerTechnical expertise and understanding the technical aspects of these platformsNice to have: Degree or equivalent experience in Marketing or Business.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Job Summary: Lead Performance Marketing Manager

Opportunity:
Manulife is seeking a Lead Performance Marketing Manager to join its marketing team. The role involves managing the buying process, optimizing media execution, and developing advertising campaigns across search, social, and display channels.

Key Responsibilities:

  • Campaign Management: Develop, implement, and manage advertising campaigns across platforms like Google Ads, Facebook, and LinkedIn.
  • Platform Strategies: Tailor campaigns to leverage the unique strengths of each platform.
  • Data Analysis: Use historical data and market trends for predicting campaign performance.
  • Budget Management: Improve budget allocation to enhance return on investment (ROI).
  • Performance Monitoring: Analyze campaign performance regularly, focusing on key metrics like CTR, conversion rates, and CPA.

Impact and Collaboration:
Work closely with the marketing team and internal/external clients to align and comply with strategies.

Candidate Profile:

  • Experience: 5+ years in a related position, with Google Marketing Certification and proficiency in SA360, Google Ads, and Meta Ads.
  • Skills: Strong analytical abilities, effective communication, and collaboration skills.
  • Mindset: Customer-centric, innovative, and committed to fostering diversity and inclusion.

Benefits Offered:

  • Competitive salary and benefits.
  • Opportunities for professional growth and development.
  • Flexible work policies and a strong work-life balance.
  • Commitment to a values-driven culture focused on diversity and corporate citizenship.

Location & Salary:
Primary location is Toronto, Ontario, with a hybrid work arrangement. Salary ranges from CAD $86,250 to $155,250, depending on experience and local market conditions.

Company Focus:
Manulife is dedicated to creating a diverse and inclusive workplace and ensuring fair recruitment practices. The company is committed to corporate citizenship and innovation in financial services.