Scotiabank – Senior Customer Service Representative – Paul Anka & McCarthy (30h) – Ottawa, ON

Company: Scotiabank

Location: Ottawa, ON

Job description: sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote… and demonstrate the use of digital/self-service banking options Previous banking experience is a strong asset What’s in it…
This content highlights the importance of strong technical skills and previous banking experience in roles that require sales, proactive marketing calls, and financial advice. It emphasizes the ability to promote and demonstrate digital and self-service banking options as well as previous banking experience being a valuable asset.
Title: Behaviour Consultant

Location: Ottawa, ON

Job Description:

We are seeking a passionate and dedicated Behaviour Consultant to join our team. As a Behaviour Consultant, you will work with individuals with autism spectrum disorder and other developmental disabilities. Your responsibilities will include conducting assessments, developing individualized treatment plans, conducting behavior modification therapy sessions, and providing ongoing support to clients and their families.

Key Responsibilities:
– Conduct comprehensive assessments of clients’ needs and abilities
– Develop individualized treatment plans based on assessment results
– Provide behavior modification therapy sessions to clients, including teaching adaptive skills and addressing challenging behaviors
– Collaborate with families, caregivers, and other professionals involved in clients’ care
– Monitor and evaluate clients’ progress, adjusting treatment plans as needed
– Maintain accurate and detailed records of client progress and treatment interventions
– Stay up-to-date on best practices and research in the field of ABA therapy

Qualifications:
– Bachelor’s degree in Psychology, Special Education, or related field
– Certification as a Board Certified Behavior Analyst (BCBA) or Registered Behavior Technician (RBT) preferred
– Experience working with individuals with autism spectrum disorder and other developmental disabilities
– Strong knowledge of principles of Applied Behavior Analysis (ABA)
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team
– Valid driver’s license and access to reliable transportation

If you are passionate about making a difference in the lives of individuals with autism and other developmental disabilities, we invite you to apply for this position. Join our team and help us create positive change in the lives of our clients.

Expected salary:

Job date: Fri, 19 Jul 2024 22:35:08 GMT

Scotiabank – Senior Customer Service Representative – Paul Anka & McCarthy (30h) – Ottawa, ON

Company: Scotiabank

Location: Ottawa, ON

Job description: sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote… and demonstrate the use of digital/self-service banking options Previous banking experience is a strong asset What’s in it…
The content discusses the importance of having sales, proactive marketing skills, and financial advice-giving abilities in a banking role. It emphasizes the need for strong technical skills in promoting and demonstrating digital/self-service banking options. Previous banking experience is considered an asset for this position.
Job Description:

We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients, resolving inquiries and issues, and maintaining customer satisfaction.

Responsibilities:
– Answering customer inquiries via phone, email, and in person
– Providing information about products and services
– Resolving customer complaints in a professional manner
– Processing orders and providing status updates to customers
– Maintaining accurate records of interactions with customers
– Collaborating with team members to improve overall customer service experience

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are a customer-focused individual who is looking for a challenging yet rewarding opportunity, we encourage you to apply for this Customer Service Representative position.

Expected salary:

Job date: Sat, 20 Jul 2024 07:32:57 GMT

Digital Property Optimization SpecialistMcCarthy Tétrault3.8Toronto, ON Seasoned web developer/site manager experience working in a digital marketing environment. Develop weekly reports and dashboards to track performance and… 30+ days ago·More…View all McCarthy Tétrault jobs – Toronto jobsSalary Search: Digital Property Optimization Specialist salaries in Toronto, ONSee popular questions & answers about McCarthy Tétrault

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected as one of Canada’s Top 100 Employers 2021 for the ninth consecutive year. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

Our Clients & Markets/Client Service Delivery team brings market strategy and service delivery innovation under one umbrella to ensure the needs of our clients are always top of mind. Our team plays an integral role in advancing the firm’s ambitious strategy at the vanguard of the legal industry. We are looking for a business-oriented, dynamic change agent to fill the role of Digital Property Optimization Specialist.

As a Digital Property Optimization Specialist, you will:

Web Development and Design

  • Manage all external digital properties, channels, platforms and tools, ensuring alignment with firm strategy and best practices.
  • Manage daily content optimization for on and off page site search on mccarthy.ca, microsites and blogs.
  • Work closely with Clients and Market Team to ensure content is updated, tagged and promoted in relevant areas of the website.
  • Oversee and managing various digital vendor partners.
  • A/B testing, conducting assessments of capabilities and performance.
  • Execute ongoing enhancements to the firm website, microsites, social media, blogs and digital marketing tools from design and coding to deployment.
  • Enhance functionality, troubleshooting issues and implementing ongoing UI/UX improvements to website and all digital platforms, working in collaboration with the design team.
  • Support the launch of marketing campaigns and ad programs into market.
  • Execute inbound requests for web updates.
  • Build capacity to convert leads on web site, score, and push to Sales Automation Platform.
  • Ensure continuous improvement of site performance including ongoing site optimization, ensuring link quality, proper build of new landing pages, effectively managing for all the things third party SEO tools identify as issues.
  • Liaise with IT on Technical maintenance of the site.
  • Support digital distribution when required for marketing mail sends from design and coding to deployment, testing and reporting on performance.

Site Analytics

  • Perform data analytics, synthesizing quantitative and qualitative findings into actionable insights and communicating them in a compelling, digestible way.
  • Develop weekly reports and dashboards to track performance and leverage insights to optimize digital marketing campaigns for all digital channels (web, social, etc.).
  • Tracks, measures, synthesizes, and reports on key performance metrics and data for all digital marketing activities, channels and platforms via Google Analytics and other platform and/or channel specific reporting tools. Specific activities tracked include general website analytics, program and campaign metrics, email marketing performance, SM and working with Research team on media and external publication metrics.

Go-to-Market Tactics

  • Advise on strategy and tactics to drive on-site conversion and lead generation.
  • Collaborate on content marketing, channel strategy and performance metrics and KPIs.
  • Execute go-to-market digital strategies in partnership with the Clients and Markets Team.

As our ideal candidate, you will have:

  • Demonstrated aptitude with analytics platforms (Google Analytics) and SEO.
  • Post-secondary degree or certificate and a minimum of five years digital marketing communications experience in complex environments.
  • Seasoned web developer/site manager experience working in a digital marketing environment.
  • Experience in a large, matrixed organization. Professional Services experience an asset.
  • Proven web development experience across multiple devices, webviews and browsers.
  • Demonstrated experience managing enterprise websites, social and/or CRM & email marketing platforms.
  • Demonstrated experience in web design and coding, with a high level of proficiency in HTML, CSS, Python, Java, WordPress. Drupal, Aquia, Figma/Envision and Jira experience preferred.
  • Knowledge of CRM, Salesforce Marketing Cloud and visualization tools a plus.
  • Proven ability to simplify and distill complex problems into intuitive and elegant experiences.
  • Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Ability to think quickly and critically on a broad range of digital marketing topics, across various verticals.
  • Bias towards action and solutions-oriented mindset.
  • Professional attitude and service orientation, with exceptional stakeholder engagement and management skills.
  • Ability to handle high pressure situations and urgent requests.
  • Capacity and credibility to engage with Leadership and Board members of the Firm, including experience and ability to present to executive-level clients.
  • Bilingual (French/English) an asset.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.

Vaccination Policy:
Please note that, applicants who receive a conditional offer of employment from McCarthy Tétrault will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. McCarthy Tétrault will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to health or other grounds.

Job Types: Full-time, Permanent

Additional pay:

  • Bonus pay

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Digital Property Optimization Specialist


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