Overnight Guest Service Agent – Waldorf Astoria Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.5 per hour

Job date: Wed, 30 Jul 2025 04:15:40 GMT

Job description:

Job Title: Guest Services Coordinator

Job Description:

As a Guest Services Coordinator, you will play a key role in enhancing the overall guest experience by implementing effective marketing programs and ensuring seamless arrival and check-in processes. Your responsibilities will include:

  • Welcome Packet Creation: Design and organize personalized welcome packets for guests, including information about the hotel amenities, local attractions, and promotional offers to enhance their stay.

  • Guest Orientation: Assist guests upon arrival by providing clear directions to their room and answering any questions they may have. Ensure they are aware of all facilities available to them.

  • Bell Service Coordination: Collaborate with the bell staff to ensure that guests receive prompt assistance with their luggage and have a pleasant introduction to the hotel.

  • Feedback Collection: Engage with guests during their check-in to gather feedback about their arrival experience and address any immediate needs.

  • Marketing Initiatives: Support the marketing team by promoting special offers and events to guests during check-in, fostering a sense of community and excitement about their stay.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong organizational abilities and attention to detail
  • Customer service experience, preferably in hospitality
  • Ability to work in a fast-paced environment with a positive attitude

Join our team and help create memorable experiences for our guests from the moment they arrive!

– I need some one to take my small poodle overnight for a couple of days – Mississauga, ON

Company:

Location: Mississauga, ON

Expected salary:

Job date: Wed, 16 Jul 2025 04:04:54 GMT

Job description: I need someone who can walk my dog, feed her, and playing is not a requirement. Just take care! She’s easy, all she needs is some feeding and walking.MoreSalary: Negotiable, based on experience40 – 50 hours/weekType of PetNumber of pets: 1CatsDogsBirdsFishReptilesRodentsExotic animalsOther animalsScheduleDesired start date immediatelyMorningAfternoonEveningOvernightMTWThFSaSuActive: Hour ago • Member since: July 2025Address

  • 373 km away

ShareSharePrintID: 100074563You may be interested inMississauga, ON • 372 km awayI need someone to mind my very very well behaved dog for a week preferably sitting in my house. dog needs a walk every day, needs to be let out into the yard periodically and play time. She responds very well to commands and will sit and wait by her bowl for her food.Number of pets: 1Schedule • M, T, W, Th, F, Sa, SuSchedule • M, T, W, Th, F, Sa, SuType of Pet • 1Type of Pet • 1Posted by:Active: More than a month agoMarkham, ON • 337 km awayA $1, 000 bonus will be granted after a six-month trial/training period, provided all internship requirements are met. If necessary, sponsorship will be offered. If you have complete confidence in your outstanding performance, you will be compensated with an appropriate hourly wage. This statementNumber of pets: 3Schedule • M, T, W, Th, F, Sa, SuSchedule • M, T, W, Th, F, Sa, SuResponsibilities • 3Responsibilities • 3Type of Pet • 2Type of Pet • 2Posted by:Active: 07 JulKing City, ON • 346 km awayThe main job responsibilities include living in our home 24/7; providing love and companionship to our sweet healthy Whippets (Slim and Sadie); and our sweet Kittens (Coltrane and Mingus); feeding pre-cooked food to our dogs 3 times a day; canned food to our kittens, cleaning two litter boxes 3 tim

Workplace Options – Overnight EAP Clinical Counselor (French Speaking) – Toronto, ON

Company: Workplace Options

Location: Toronto, ON

Expected salary: $68000 per year

Job date: Wed, 09 Jul 2025 23:59:33 GMT

Job description: Who we are:Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.Current Opportunity: Overnight EAP Counselor (French Speaking)Location: Canada – Can be located anywhere in Ontario, British Columbia, Alberta or Quebec.
Onsite/Hybrid/Remote: Remote
Salary: $68,000 CAD a year plus competitive benefits offering
Shifts: Wednesday – Saturday 9:00 pm – 7:30 am EDT
Years of experience: 1 year of direct counseling experience
Language: Clinical counseling experience in English and French
Vacancy Status: Existing vacancyWhat you will do:Our EAP Counselors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: andIf you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.Responsibilities:

  • Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
  • Assess clients thoroughly to ensure appropriateness for short-term counselling.
  • Assess and manage high risk calls and working closely with individuals at risk.
  • Appropriately refer clients to external resources or within WPO as part of our holistic approach.
  • Collaboratively develop clear and concise treatment plans for clients.
  • Maintain clear clinical and task-oriented documentation in case management system.
  • Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:To excel in this role, you will need the following qualifications and skills:

  • Social worker, Counselor or Psychologist with accompanying Master’s degree or diploma.
  • Clinical counseling experience in English and French.
  • Licensure or clinical certification preferred.
  • Minimum 2 years direct client-contact providing counseling or mental health services.
  • Experience providing assessments and/or using clinical assessment tools.
  • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
  • Training in crisis intervention and supporting high risk clients beneficial.
  • Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

What we offer:At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:Paid Time Off, Life Insurance, Employer Pension Contribution, Travel Reimbursement, Extended healthcare, dental and vision benefits, Life insurance, AD&D and Long-term disability insurance, Monthly clinical supervision, Supervision stipend, Training/tuition reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Gym Reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee exchange programme, Comprehensive training provided for this position.At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.For further details about WPO please check out our website and this short video gives a great overview of what we doWorkplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

Overnight Guest Service Agent (Part-Time) – Conrad Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Thu, 26 Jun 2025 04:03:22 GMT

Job description:

Job Title: Front Desk Coordinator

Job Description:

As a Front Desk Coordinator at our esteemed establishment, you will play a pivotal role in ensuring a memorable and seamless experience for our guests. Your responsibilities will include managing room rates, assisting guests in selecting the perfect room to meet their needs, and coding electronic keys for room access. In addition, you will promote our marketing programs to enhance guest engagement and drive bookings.

Your role will also involve providing guests with informative welcome packets, ensuring they have everything they need to enjoy their stay. You will have the opportunity to contribute to our commitment to education by assisting in the promotion of various learning programs, including high school completion, English-language learning, digital literacy, and professional certificates.

Key Responsibilities:

  • Manage and update room rates to ensure competitive pricing.
  • Assist guests in selecting accommodations that suit their preferences.
  • Code and issue electronic keys for room access.
  • Promote in-house marketing programs to guests upon arrival.
  • Prepare and distribute welcome packets containing essential information and offers.
  • Support educational programs and initiatives aimed at enhancing guest knowledge and skills.
  • Maintain an organized and welcoming front desk environment.

Qualifications:

  • High school diploma or equivalent; additional certifications in hospitality or customer service preferred.
  • Proficiency in English and other languages is a plus.
  • Strong digital literacy and familiarity with electronic booking systems.
  • Excellent communication and interpersonal skills.
  • Previous experience in a hospitality or customer service role is an advantage.

Job Type: Full-time/Part-time
Location: [Insert location] Room Rate: [Specify room rates if applicable] Salary: [Specify salary range if applicable]

Join our dynamic team and be a part of creating exceptional experiences for every guest!

Overnight Guest Service Agent – Hilton Orlando Lake Buena Vista – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Sat, 31 May 2025 02:13:00 GMT

Job description:

Job Description: Guest Services Associate

Position Overview:

We are seeking a motivated and detail-oriented Guest Services Associate to join our dynamic team. In this role, you will play a vital part in enhancing our guests’ experiences by providing exceptional service and support. You will assist with guest information confirmation, room selection, and electronic key coding, while also promoting our marketing programs to enhance guest engagement.

Key Responsibilities:

  • Guest Interaction: Confirm guest information and room rates, ensuring a smooth check-in/check-out process.
  • Room Management: Select appropriate rooms based on guest preferences and requirements, ensuring optimal satisfaction.
  • Technology Use: Code electronic keys efficiently and accurately for guest access.
  • Marketing Support: Actively promote hotel marketing programs to enhance brand awareness and engage guests.
  • Professional Development: Engage in learning opportunities to improve digital literacy and acquire professional certificates.
  • Career Growth: Participate in career development initiatives, including mentorship and training programs, to support your professional journey.
  • Team Collaboration: Contribute to Team Member Resource Groups, fostering a supportive and inclusive work environment.

Qualifications:

  • Strong communication and customer service skills
  • Proficient in using digital tools and software
  • Ability to work effectively in a team-oriented environment
  • Commitment to ongoing learning and professional development

If you’re passionate about hospitality and eager to grow your career while supporting a vibrant team, we invite you to apply for the Guest Services Associate position today!

SCM Insurance Services – Bilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada) – Mississauga, ON

Company: SCM Insurance Services

Location: Mississauga, ON

Expected salary:

Job date: Wed, 16 Apr 2025 22:38:26 GMT

Job description: Company: ClaimsPro LPBilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada)Role SummaryProvide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  • Please note that this position requires shift work on a seven (7) day rotating basis between the hours of 12AM to 8AM
  • Training will take place between 4pm to 12am for 3-4 weeks.

*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.

  • In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)

** Preference will be given to candidates who have successfully completed the following Insurance Institute courses – Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **** Training will be in office, however, you can continue to work shifts remotely in your home once trained**Competencies required to succeed

  • Strong communication skills
  • Team player with a strong commitment to quality and customer service
  • Excellent time management and organizational skills
  • Pleasant and friendly mannerism
  • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
  • Quality management- look for means of improving as well as promoting quality
  • High level of motivation
  • A sound knowledge of telephone etiquette

Responsibilities

  • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
  • Provide personalized customer service of the highest level
  • Arrange for the dispatch of adjusters or vendor partners when required
  • Field and answer branch inquiries and administer to ECS menu
  • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

  • Post secondary education
  • Minimum 1 year administrative experience
  • Knowledge of insurance/service industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Royal Bank of Canada – Overnight Fraud Cards Advisor, Advice Centres – Mississauga, ON

Company: Royal Bank of Canada

Location: Mississauga, ON

Expected salary:

Job date: Sat, 05 Apr 2025 22:25:02 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?You are a Fraud Cards Advisor within RBC Advice Centre acting as an RBC ambassador delivering an exceptional client experience. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways whether it is by phone or email. If you have strong analytical skills, are inquisitive and are passionate about delivering an exceptional client experience, come build a long term career with RBC.This is a full time and overnight shift oriented role that offers flexible work arrangements, including remote. As Canada’s leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical roleWhat will you do?

  • Engage with RBC clients through various communication channels to deliver an outstanding client experience helping protect our clients
  • Educate & provide advice to clients to meet their immediate security needs and provide tailored solutions to protect them and prevent fraud losses
  • Resolve problems at first point of contact in a friendly and helpful manner, and maintain relationships with partners to work as one RBC
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs
  • Cultivate and maintain relationships with partners to work as one RBC
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests

What do you need to succeed?Must-have:

  • Must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.)
  • Proven interpersonal, communication and problem resolution skills
  • Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
  • Full flexibility for an overnight shift assignment, following a nine week training Monday – Friday 2:00 PM EST – 10:00 PM EST

Nice-to-have:

  • Past experience in a customer service role where you provided a variety of needs based solutions
  • Experience working in a team and metrics-based performance environment
  • Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
  • Bilingualism (English and French) is deemed an asset

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.ACDIPOSTINGSJob Skills Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Ethical Business, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk ControlAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-04-04Application Deadline: 2025-04-19Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Community Programs Lead, Regional Coordinator, Overnight Respite and Adult Day Programs – Vancouver Coastal Health – Vancouver, BC

Company: Vancouver Coastal Health

Location: Vancouver, BC

Job description: Day Programs with Vancouver Coastal Health you will: Report to the designated Community Manager. Be accountable for the… effective resolution of issues. Applies project management methodologies in the design and development of various frameworks…
The Day Programs at Vancouver Coastal Health require employees to report to the Community Manager, be accountable for resolving issues effectively, and apply project management methodologies in designing and developing frameworks.
Job Description

We are currently looking for an experienced and dynamic Customer Service Representative to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering exceptional customer service.

Key Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Provide accurate and timely information to customers regarding products, orders, and services
– Resolve customer issues and complaints in a professional and efficient manner
– Process orders and returns according to company procedures
– Maintain customer records and follow up with customers as needed
– Collaborate with other team members to ensure a positive customer experience

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving and decision-making abilities
– Ability to work in a fast-paced environment and multitask effectively

If you have a passion for customer service and are looking to join a dynamic team, we encourage you to apply for this position. Join us and help us deliver exceptional service to our customers. Apply now!

Expected salary:

Job date: Fri, 07 Feb 2025 23:42:19 GMT

Overnight Guest Service Agent (Part-Time) – Hilton Orlando Buena Vista Palace – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Sun, 26 Jan 2025 01:17:55 GMT

Job description: The position of a Hotel Front Desk Agent requires a high school diploma or GED, strong English language skills, digital literacy, and the ability to effectively communicate with guests. Responsibilities include checking guests in and out, assigning rooms, coding electronic keys, promoting marketing programs and amenities, providing welcome packets, and ensuring guests have a pleasant stay. Professional certificates in hospitality or customer service are a plus for this role.

Overnight Guest Service Agent – Conrad Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Thu, 23 Jan 2025 06:44:46 GMT

Job description: The position of Front Desk Clerk involves welcoming guests, handling room reservations, assigning rooms, coding electronic keys, promoting marketing programs, and providing guests with a welcome packet. This role requires individuals to have a college degree or professional certificates, as well as a high school completion, English-language proficiency, and digital literacy skills. The Front Desk Clerk is responsible for ensuring a smooth check-in and check-out process for hotel guests and enhancing overall guest satisfaction. Room rates and selections are also managed by the Front Desk Clerk to ensure guests are provided with the best possible accommodations during their stay.