Royal Bank of Canada – Overnight Fraud Cards Advisor, Advice Centres – Mississauga, ON

Company: Royal Bank of Canada

Location: Mississauga, ON

Expected salary:

Job date: Sat, 05 Apr 2025 22:25:02 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?You are a Fraud Cards Advisor within RBC Advice Centre acting as an RBC ambassador delivering an exceptional client experience. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways whether it is by phone or email. If you have strong analytical skills, are inquisitive and are passionate about delivering an exceptional client experience, come build a long term career with RBC.This is a full time and overnight shift oriented role that offers flexible work arrangements, including remote. As Canada’s leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical roleWhat will you do?

  • Engage with RBC clients through various communication channels to deliver an outstanding client experience helping protect our clients
  • Educate & provide advice to clients to meet their immediate security needs and provide tailored solutions to protect them and prevent fraud losses
  • Resolve problems at first point of contact in a friendly and helpful manner, and maintain relationships with partners to work as one RBC
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs
  • Cultivate and maintain relationships with partners to work as one RBC
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests

What do you need to succeed?Must-have:

  • Must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.)
  • Proven interpersonal, communication and problem resolution skills
  • Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
  • Full flexibility for an overnight shift assignment, following a nine week training Monday – Friday 2:00 PM EST – 10:00 PM EST

Nice-to-have:

  • Past experience in a customer service role where you provided a variety of needs based solutions
  • Experience working in a team and metrics-based performance environment
  • Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
  • Bilingualism (English and French) is deemed an asset

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.ACDIPOSTINGSJob Skills Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Ethical Business, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk ControlAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-04-04Application Deadline: 2025-04-19Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Community Programs Lead, Regional Coordinator, Overnight Respite and Adult Day Programs – Vancouver Coastal Health – Vancouver, BC

Company: Vancouver Coastal Health

Location: Vancouver, BC

Job description: Day Programs with Vancouver Coastal Health you will: Report to the designated Community Manager. Be accountable for the… effective resolution of issues. Applies project management methodologies in the design and development of various frameworks…
The Day Programs at Vancouver Coastal Health require employees to report to the Community Manager, be accountable for resolving issues effectively, and apply project management methodologies in designing and developing frameworks.
Job Description

We are currently looking for an experienced and dynamic Customer Service Representative to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering exceptional customer service.

Key Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Provide accurate and timely information to customers regarding products, orders, and services
– Resolve customer issues and complaints in a professional and efficient manner
– Process orders and returns according to company procedures
– Maintain customer records and follow up with customers as needed
– Collaborate with other team members to ensure a positive customer experience

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving and decision-making abilities
– Ability to work in a fast-paced environment and multitask effectively

If you have a passion for customer service and are looking to join a dynamic team, we encourage you to apply for this position. Join us and help us deliver exceptional service to our customers. Apply now!

Expected salary:

Job date: Fri, 07 Feb 2025 23:42:19 GMT

Overnight Guest Service Agent (Part-Time) – Hilton Orlando Buena Vista Palace – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Sun, 26 Jan 2025 01:17:55 GMT

Job description: The position of a Hotel Front Desk Agent requires a high school diploma or GED, strong English language skills, digital literacy, and the ability to effectively communicate with guests. Responsibilities include checking guests in and out, assigning rooms, coding electronic keys, promoting marketing programs and amenities, providing welcome packets, and ensuring guests have a pleasant stay. Professional certificates in hospitality or customer service are a plus for this role.

Overnight Guest Service Agent – Conrad Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Thu, 23 Jan 2025 06:44:46 GMT

Job description: The position of Front Desk Clerk involves welcoming guests, handling room reservations, assigning rooms, coding electronic keys, promoting marketing programs, and providing guests with a welcome packet. This role requires individuals to have a college degree or professional certificates, as well as a high school completion, English-language proficiency, and digital literacy skills. The Front Desk Clerk is responsible for ensuring a smooth check-in and check-out process for hotel guests and enhancing overall guest satisfaction. Room rates and selections are also managed by the Front Desk Clerk to ensure guests are provided with the best possible accommodations during their stay.

Overnight Guest Service Agent (Part-Time) – Conrad Orlando – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Sun, 08 Dec 2024 05:39:16 GMT

Job description: Hospitality Front Desk Agent

As a Hospitality Front Desk Agent, your main responsibilities will include managing room rates, assisting guests with the selection of rooms, coding electronic keys, promoting marketing programs, and providing a welcome packet to guests upon arrival.

To be successful in this role, you must have a college degree or professional certificates in hospitality management or a related field. High school completion is also required, as well as proficiency in English-language learning and digital literacy skills.

Overall, the Hospitality Front Desk Agent plays a crucial role in ensuring a smooth and seamless guest experience at the hotel.

SCM Insurance Services – Bilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada) – Mississauga, ON

Company: SCM Insurance Services

Location: Mississauga, ON

Expected salary:

Job date: Wed, 04 Dec 2024 23:24:51 GMT

Job description: Company: ClaimsPro LPBilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada)Role SummaryProvide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  • Please note that this position requires shift work on a seven (7) day rotating basis between the hours of 12AM to 8AM
  • Training will take place between 4pm to 12am.

*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.

  • In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)

** Preference will be given to candidates who have successfully completed the following Insurance Institute courses – Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **** Training will be in office, however, you can continue to work shifts remotely in your home once trained**Competencies required to succeed

  • Strong communication skills
  • Team player with a strong commitment to quality and customer service
  • Excellent time management and organizational skills
  • Pleasant and friendly mannerism
  • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
  • Quality management- look for means of improving as well as promoting quality
  • High level of motivation
  • A sound knowledge of telephone etiquette

Responsibilities

  • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
  • Provide personalized customer service of the highest level
  • Arrange for the dispatch of adjusters or vendor partners when required
  • Field and answer branch inquiries and administer to ECS menu
  • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

  • Post secondary education
  • Minimum 1 year administrative experience
  • Knowledge of insurance/service industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Seasonal Stock Associate – Overnight – Under Armour – Vaughan, ON

Company: Under Armour

Location: Vaughan, ON

Expected salary: $16.75 – 18.84 per hour

Job date: Tue, 24 Sep 2024 23:04:20 GMT

Job description: further – no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools… with UA process and policy through digital experience Brand Image & Customer Experience Model the UA service culture…

Pilot Company – Overnight Lead Cashier – Fort Erie, ON

Company: Pilot Company

Location: Fort Erie, ON

Expected salary: $16.55 – 20.75 per hour

Job date: Thu, 08 Aug 2024 22:39:05 GMT

Job description: operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance…, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people…
This content discusses a company founded in 1958 by Jim A. Haslam II, currently led by CEO Adam Wright, focusing on various aspects of business including operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. The company emphasizes its founding values and prioritizes its people.
Job Description

We are seeking a highly motivated and skilled Marketing Coordinator to join our team. The ideal candidate will have a strong background in marketing and communications, as well as a passion for creativity and innovation. The Marketing Coordinator will be responsible for developing and implementing marketing strategies to promote our products and services.

Key Responsibilities:
– Collaborate with internal teams to develop marketing campaigns and strategies
– Create and manage content for social media platforms, website, and other marketing materials
– Analyze marketing data and create reports to track success and effectiveness of campaigns
– Coordinate and manage events and promotions
– Stay up-to-date on industry trends and best practices in marketing
– Assist in the development of marketing collateral

Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field
– 2+ years of experience in marketing or related field
– Strong written and verbal communication skills
– Proficient in Microsoft Office Suite
– Creative thinker with a keen eye for design
– Strong organizational and time management skills

If you are a creative and dedicated individual with a passion for marketing, we would love to hear from you. Apply now to join our dynamic team and help us take our marketing efforts to the next level.

Pilot Company – Overnight Lead Cashier – Lancaster, ON

Company: Pilot Company

Location: Lancaster, ON

Job description: operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance…, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people…
This content discusses a company founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright. The company specializes in operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. The company places a strong emphasis on its founding values and its employees.
Job Description:

We are looking for a detail-oriented and highly organized Administrative Assistant to join our team. In this role, you will be responsible for providing administrative support to ensure efficient operation of the office. You will handle a variety of tasks which will include managing phone calls and correspondence, organizing and maintaining files and records, scheduling appointments and meetings, and providing support to our staff.

The ideal candidate will have excellent communication skills, both written and verbal, and strong organizational skills. You must be able to prioritize tasks and manage your time effectively in a fast-paced environment. Previous experience in an administrative role is preferred. A high school diploma or equivalent is required.

If you are a motivated and reliable individual who is looking for a challenging and rewarding career opportunity, we would love to hear from you. Apply now to join our team and make a difference in our organization.

Expected salary:

Job date: Wed, 07 Aug 2024 22:55:02 GMT