Vendor Performance Analyst – RioCan – Toronto, ON

Company: RioCan

Location: Toronto, ON

Expected salary:

Job date: Fri, 18 Apr 2025 01:19:56 GMT

Job description: RioCan is one of Canada’s largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada’s major markets. We pioneered the REIT concept over 30 years ago and have transformed Canadian real estate.We are proud to be recognized as one of Canada’s Greenest Employers and a Greater Toronto’s Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.POSITION OVERVIEW:This role is located at our Yonge Eglinton Center office. Reporting to the AVP, Information Technology Delivery, the Vendor Performance Analyst (VPA) provides review and direction for vendor activities, ensuring that the vendor’s performance meets expectations. The VPA monitors the day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), examines measured results for problem determination and root-cause analysis, and works with the vendors on continuous improvement. Additionally, he or she takes appropriate action to correct failed activities, functions, and processes. The individual VPA also assesses internal customer satisfaction levels with selected vendors and continuously guides service activities to maintain and enhance the gains achieved through corrective actions. The VPA sets vendor/service provider performance direction and priorities, and prepares new SLAs as required.RESPONSIBILITIES:

  • Introduce a robust and standardized vendor performance management program that aligns with business objectives to deliver results;
  • Develop a structured vendor performance management framework to implement consistency across your vendor portfolio;
  • Establish and communicate clear and concise vendor performance management metrics by creating effective vendor management scorecards and dashboards;
  • Design and develop standardized performance reporting scorecards and dashboards;
  • Create and issue satisfaction surveys that encompass both internal and vendor 360-degree feedback, and act on concerns;
  • Demonstrate a clear line of sight from business objectives to vendor performance management metrics when creating reports;
  • Define the contractual performance levels and assist in setting internal customer expectations for performance;
  • Maintains business process documentation and identifies areas for process improvement opportunities.
  • Support other team members in process review and documentation;
  • Facilitating business change in support of solution design and implementation. Documents systems and their interdependencies;
  • Provides specialized knowledge to the organization of technology deployed in support of digital marketing, e-commerce, web and mobility solutions;
  • Perform overall contract oversight for performance management, which includes benchmarking, and SLA and operational-level agreement (OLA) tracking;
  • Monitor and report performance results to all levels in the organization, as appropriate, and adjust the format, detail, and content of your results for different stakeholders;
  • In multivendor environments, oversee or manage service integration across multiple internal and external providers;
  • Take the lead on all IT audits both Internal and External;
  • Other duties as required.

QUALIFICATIONS:

  • Bachelor Degree in Business, Information Technology or equivalent is required;
  • Minimum of 5 years administrative experience in a multi-platform IT environment;
  • Knowledge of Yardi and billing payment processes and tools is a plus;
  • Strong interpersonal skills;
  • Strong analytical skills are required, in particular, an understanding of basic statistics and a proficiency in Excel;
  • Strong organizational and management skills;
  • Identify and recommend process improvement opportunities;
  • Able to bridge communications between the IT organization and its business customers, with a focus on developing an understanding of what the IT organization and its vendors can deliver, and how the deliverables can be measured most effectively;
  • Able to manage across organizational boundaries, with the goal of understanding political drivers and influencers;
  • Interpersonal relationship strengths for managing disputes and driving change in vendor behaviors, and creating a working environment where vendors receive incentives to change behaviors to meet performance goals;
  • Experienced in vendor management (RFPs, Support Contracts management, on-shore/off-shore teams coordination, etc);
  • Excellent problem-solving and team-building skills to minimize disputes and foster and effective partnerships with the vendors;
  • Experience in Real Estate (REITs) or Retail would be asset;
  • Detail oriented with strong organizational, facilitation and presentation skills;
  • Communication skills (facilitation, listening, verbal, written, presentation, negotiation); to negotiate and establish levels of service with internal customers and external vendors/service providers.

Why join RioCan?We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.You can visit us at and follow us on to learn more about who we are and what a career at RioCan can look like for you.

RioCan is a leading Real Estate Investment Trust in Canada with a focus on retail properties in major markets. They prioritize sustainability and employee satisfaction, offering a dynamic work environment with opportunities for growth. The Vendor Performance Analyst role involves managing vendor activities, ensuring performance aligns with expectations, developing metrics, and facilitating continuous improvement. Qualifications include a Bachelor’s degree, IT experience, strong analytical and interpersonal skills, and vendor management expertise. RioCan offers a competitive total rewards program, work/life balance initiatives, professional development opportunities, extensive health and benefits, retirement plans, and additional perks. They are committed to creating a diverse and inclusive workplace and provide accommodations for individuals with disabilities. Interested candidates can learn more about RioCan and their career opportunities on their website and social media platforms.

EverPro – Business Performance Analyst, Invoicing (Remote Ontario/Canada) – EverCommerce – Toronto, ON

Company: EverCommerce

Location: Toronto, ON

Expected salary: $110000 per year

Job date: Fri, 18 Apr 2025 01:43:43 GMT

Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: .Business/Vertical:The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and micro-businesses across hundreds of industries across multiple geographies.Position Summary:The Business Performance Analyst will drive strategic success through comprehensive performance tracking and optimization for our Invoicing products (Invoice Simple and Joist), reporting to the Mobile Solutions Market Leader. This role focuses on tracking initiative performance, creating executive-level reporting, and providing critical insights that inform strategic adjustments. As a key member of the market leadership team, you’ll transform performance data into actionable insights that guide strategic decision-making across the business.Key Responsibilities:Performance Monitoring & Technical Reporting:Design comprehensive performance monitoring frameworks for strategic initiativesBuild and maintain data pipelines and automated reporting systemsCreate executive dashboards and reporting structures using SQL and visualization toolsTrack progress against strategic OKRs and critical business objectivesDevelop standardized KPI frameworks and technical measurement solutionsPrepare quarterly business reviews and executive performance summariesInitiative Effectiveness Analysis:Monitor the effectiveness and ROI of strategic initiativesProvide objective analysis on program performance and strategic investmentsIdentify trends, risks, and opportunities across business initiativesEvaluate resource allocation effectiveness across strategic prioritiesRecommend course corrections for underperforming initiativesStrategic Decision Support:Translate complex performance data into clear strategic insightsIdentify optimization opportunities across the businessSupport strategic planning with performance-based recommendationsProvide data-driven insights for leadership decision-makingDevelop frameworks for evaluating strategic opportunitiesCross-functional Collaboration:Partner with Growth, Product, and Marketing teams to establish aligned success metricsSupport Strategic Planning Manager with performance data for OKR developmentCollaborate with Business Development to evaluate partnership performanceWork with Market Leader on strategic reviews and business performanceAssist functional teams in defining and tracking success metricsQualifications:5+ years of experience in performance analytics, business intelligence, or strategic operationsStrong technical skills including proficiency with SQL, data visualization tools, and analytics platformsExperience with data modeling, ETL processes, and building automated reporting solutionsAdvanced skills in Excel, Power BI, Tableau, or similar tools for complex data analysisExperience tracking initiative effectiveness and strategic program evaluationBS/BA in Business, Analytics, Data Science, Economics or related field; MBA preferredStrong understanding of SaaS business metrics and performance indicatorsProven track record of influencing decisions through data-driven insightsExperience with OKR frameworks and strategic planning processesAbility to communicate complex analytics clearly to executive audiencesPersonal Characteristics:Smart and curious.Strategic thinker with strong analytical skills and business acumenDetail-oriented professional who values accuracy and clarity in reportingNatural collaborator who thrives on improving organizational effectivenessExceptional communicator who can present complex data clearly to all audiencesTeam-oriented professional who builds trust through transparency and insightPassionate about driving business success through measured performanceBenefits & Perks:

  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust wellness benefits, including an annual wellness stipend
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program
  • Registered Retirement Savings Plan (RRSP) with 4% company match
  • Continued investment in your professional development

Where: Remote, Ontario/CanadaThe EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Compensation: The target base compensation for this position is $110,000 – $1250,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed aboveEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce, a leading service commerce platform, aims to digitally transform the service economy with tailored SaaS solutions for over 700,000 customers in Home & Field Services, Health Services, and Wellness industries. The Business Performance Analyst role within the EverPro business focuses on monitoring and optimizing performance for Invoicing products like Invoice Simple and Joist. Responsibilities include tracking initiative effectiveness, providing strategic insights, and collaborating with cross-functional teams. Qualifications include experience in performance analytics, technical skills, and a strong understanding of SaaS business metrics. Benefits include flexibility to work remotely, wellness benefits, professional development opportunities, and competitive compensation. EverCommerce is an equal opportunity employer with a distributed global team. The target base compensation for this position is $110,000 – $125,000 CAD per year.

Performance Marketing Manager – EZRA – LHH – Toronto, ON

Company: LHH

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Apr 2025 23:43:38 GMT

Job description: DescriptionPosition at EzraJob Role: Performance Marketing ManagerLocation: Toronto, CA (Hybrid – 3 days in office)Who we are:
Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards.
EZRA is the fastest growing global coaching company, supporting some of the world’s leading companies.If all of this resonates, EZRA just might be the place for you.Key Responsibilities:

  • Lead comprehensive performance marketing strategy, ensuring the successful deployment of paid, and organic search campaigns.
  • Develop and manage prospecting, existing account expansion and remarketing strategy for digital channels that drive results.
  • Utilize your SEO expertise to drive organic growth to drive business impact in the ever-changing search landscape.
  • Oversee and optimize budgets and campaign performance across platforms, achieving strong return on investment (ROI) and customer acquisition cost (CAC) goals.
  • Identify new digital opportunities to exceed performance targets.
  • Lead cross-functional collaboration, including design and content, to align marketing strategies with overall business objectives.
  • Track performance metrics, report results, and adjust strategies for traffic across key accounts and conversion KPIs.
  • Manage our paid and SEO agency to ensure optimal budget spending
  • Consistently present performance insights and recommendations.

Key Requirements:

  • 5-7 years relevant experience
  • Bachelor’s degree in marketing, Business, technical fields, or equivalent experience
  • Proven experience in managing performance marketing campaigns (SEO, SEM, Linkedin, and funnel campaigns) in a scale environment
  • Strong understanding of customer relationship management (CRM) systems, ideally Salesforce.
  • Data-driven mindset with proficiency in analyzing marketing performance and adapting strategies accordingly.
  • Deep understanding of SEO technologies and trends, including AI’s influence on search behavior and emerging voice-search capabilities.
  • Strong project management and organizational skills with the ability to manage multiple tasks under tight deadlines.
  • Collaborative approach with a willingness to work as part of a team.
  • Experience with essential SEO tools like Google Analytics, SEMrush, Ahrefs, and screamingfrog.

What we offer:
● Your own world class coach
● Regular team social events
● Flexible working hours
● Contribution to a wellbeing app (think meditation, fitness, sleep!)
● A weekly wellbeing hour and much more!
● Competitive benefit package
● Global leading organizationWe are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

Ezra is looking for a Performance Marketing Manager in Toronto, CA. The company focuses on coaching individuals to be their best selves and is the fastest-growing global coaching company. The responsibilities include leading a comprehensive performance marketing strategy, managing digital channels, utilizing SEO expertise, optimizing budgets and campaign performance, identifying new digital opportunities, and collaborating with cross-functional teams. Key requirements include 5-7 years of relevant experience, a Bachelor’s degree in marketing or related fields, proficiency in CRM systems, data-driven mindset, understanding of SEO technologies, strong project management skills, and collaboration abilities. The company offers benefits such as a world-class coach, team social events, flexible working hours, wellbeing app contribution, competitive benefit package, and more. Ezra is an equal opportunity employer that values diversity and inclusivity in the workplace.

KINESSO – Director, Performance – Mediabrands – Vancouver, BC

Company: Mediabrands

Location: Vancouver, BC

Expected salary: $90000 – 120000 per year

Job date: Sun, 13 Apr 2025 02:57:50 GMT

Job description: and successful client relationships. This individual will serve as a thought leader for the execution of world-class digital programs. Role… up-to-date with new developments in the digital landscape and educate teams and clients as required. Desired Skills…

Category Manager – Foodservice – Performance Food Group – Orlando, FL

Company: Performance Food Group

Location: Orlando, FL

Expected salary:

Job date: Mon, 07 Apr 2025 07:51:43 GMT

Job description: The Procurement role within the Foodservice industry requires excellent communication and collaboration skills as you will be interacting with customers, vendors, management, warehouse personnel, and various departments such as Accounting, Sales, Marketing, Customer Service, and Transportation.

Preferred qualifications for this role include a Bachelor’s degree in Business Management, Marketing, or a related area. This position involves sourcing and purchasing products, negotiating contracts, and managing supplier relationships to ensure the smooth operation of the supply chain.

The successful candidate will have a strong understanding of procurement processes, market trends, and an ability to make strategic decisions to optimize costs and drive profitability. This dynamic role offers the opportunity to work in a fast-paced environment and make a significant impact on the company’s success.

Performance Marketing Manager – Symend – Toronto, ON

Company: Symend

Location: Toronto, ON

Expected salary:

Job date: Sun, 06 Apr 2025 03:04:22 GMT

Job description: The Performance Marketing Manager will be the driving force behind our demand generation efforts, leveraging cutting-edge AI and marketing technology to deliver high-velocity, high-impact results. This role combines strategic thinking with hands-on execution, particularly emphasizing event management and the use of advanced marketing tools. You’ll be at the forefront of our growth engine, directly contributing to lead generation, conversion rate optimization, and customer retention through innovative digital strategies and impactful events.This position demands a highly driven, efficient individual capable of maintaining a rapid pace of output while collaborating across the entire organization, especially with the sales go-to-market function. Your focus will be on revenue generation and maintaining a continuous feedback loop to ensure the sales team’s success.Duties and Responsibilities include:
Event Management and Execution

  • Spearhead the planning, execution, and management of a robust calendar of virtual and in-person events, including webinars, industry conferences, tradeshows, and sponsored workshops
  • Innovate in event strategies to maximize engagement and ROI
  • Coordinate all aspects of event logistics, from conceptualization to post-event follow-ups
  • Lead a variety of marketing and sales driven events as well as partner collaborations
  • Leverage events as a key driver for lead generation and brand awareness

AI-Powered Performance Marketing & Web Optimization

  • Utilize state-of-the-art AI and automation tools to develop, execute, and optimize multi-channel performance marketing campaigns
  • Implement machine learning algorithms for predictive analytics and personalized marketing strategies
  • Continuously explore and adopt emerging AI technologies to stay at the forefront of digital marketing innovation
  • Develop, execute, and optimize multi-channel performance marketing campaigns (Google Ads, LinkedIn, social media, email)
  • Leverage cutting-edge AI and automation tools to enhance campaign performance
  • Analyze campaign metrics to drive rapid iterations and improvements
  • Implement SEO best practices and paid advertising strategies to boost traffic and user experience

Content & Lead Generation

  • Develop high-velocity, compelling thought leadership content addressing industry challenges
  • Create product marketing assets supporting sales (battlecards, competitor intel, case studies, blogs, newsletters, landing pages)
  • Design targeted email campaigns with impactful messaging and visuals
  • Implement lead nurturing workflows and optimize funnel performance using advanced marketing tools
  • Execute guerrilla content marketing tactics to establish thought leadership
  • Maintain consistent brand messaging across all channels

Funnel Optimization and Lead Generation

  • Analyze and optimize the entire marketing and sales funnel using data-driven strategies
  • Implement creative lead generation tactics to fuel the enterprise sales pipeline
  • Collaborate closely with sales to align lead generation efforts with revenue targets

Analytics & Reporting

  • Develop dashboards for regular reporting on performance metrics
  • Implement A/B testing frameworks for ads, landing pages, and email campaigns
  • Utilize AI-powered tools for predictive modeling and decision-making
  • Optimize the marketing tech stack for efficiency and scalability

Experience and Qualifications:

  • Bachelor’s degree in marketing, business, or a related field.
  • 7+ years of experience in performance marketing, affiliate marketing, or digital growth roles in a start-up/scale-up environment.
  • Experience creating high-impact digital marketing campaigns that deliver leads, SQOs and ARR.
  • Optimize campaigns through A/B testing and creative optimization.
  • Previous experience in writing engaging content and creating visuals.
  • Proven experience managing the full event lifecycle, both virtual and in-person; from strategy to execution.
  • Experience managing vendors for marketing and lead generation support.
  • Experience producing shareable video/audio clips is an asset.
  • Salesforce tracking and campaign performance reporting.
  • Experience with cutting edge AI/Automation Go-to-Market tech stack.

Competencies:

  • Strategic Thinker & Executor: A self-starter who stays ahead of marketing trends while maintaining high-velocity output
  • Collaborative Partner: Strong communicator who works seamlessly with sales and supporting teams, providing visibility and clear updates on enablement
  • Data-driven Decision Maker: Exceptional analytical skills to interpret data and draw actionable insights
  • Technical Expertise: Proficiency in platforms such as Google Ads, LinkedIn Ads Manager, AI/automation tools
  • Customer Journey Expert: Deep understanding of marketing funnels and ability to optimize campaigns at every stage
  • Exceptional Communicator: Skilled at creating engaging content and effectively communicating across multiple channels
  • Outstanding Manager: Drives a high-performance team and leverages external agency partners to delivery high quality deliverables at speed

This role offers a unique opportunity to drive strategy while getting hands-on with execution, perfect for a top-tier performance marketer looking to make a significant impact in a dynamic, fast-paced environmentPowered by JazzHR

The Performance Marketing Manager will lead demand generation efforts using AI and marketing technology, focusing on event management and advanced marketing tools to drive lead generation and customer retention. The role involves planning and executing various types of events, utilizing AI for performance marketing campaigns, creating content for lead generation, optimizing the sales funnel, and using data-driven strategies for reporting and decision-making. The ideal candidate will have a degree in marketing or business, at least 7 years of experience in performance marketing, and proficiency in various platforms and tools. Key competencies include strategic thinking, collaboration with sales teams, data-driven decision-making, technical expertise, understanding of customer journeys, exceptional communication skills, and strong leadership abilities. This role presents an opportunity for a top-tier performance marketer to have a significant impact in a dynamic, fast-paced environment.

Project Manager – Planning Performance and Accountability – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $42.93 – 53.67 per hour

Job date: Fri, 04 Apr 2025 22:48:04 GMT

Job description: Project Manager works within a complex network of healthcare professionals, and reports to their PPA manager as well… processes related to project prioritization. Further, the Project Manager provides project management education, training…

A Project Manager in healthcare works with a team of professionals and reports to their PPA manager. They are responsible for project prioritization and providing education and training in project management.

Project Manager – Planning Performance and Accountability – Nova Scotia Health Authority – Halifax, NS

Company: Nova Scotia Health Authority

Location: Halifax, NS

Expected salary: $42.93 – 53.67 per hour

Job date: Sat, 05 Apr 2025 07:05:48 GMT

Job description: Project Manager works within a complex network of healthcare professionals, and reports to their PPA manager as well… processes related to project prioritization. Further, the Project Manager provides project management education, training…

The Project Manager in healthcare works closely with a variety of professionals and reports to their PPA manager. They are responsible for project prioritization, providing education and training in project management.

Project Manager – Planning Performance and Accountability – IWK Health Centre – Halifax, NS

Company: IWK Health Centre

Location: Halifax, NS

Expected salary: $42.93 – 53.67 per hour

Job date: Fri, 04 Apr 2025 22:05:46 GMT

Job description: Project Manager works within a complex network of healthcare professionals, and reports to their PPA manager as well… processes related to project prioritization. Further, the Project Manager provides project management education, training…

A Project Manager in healthcare works with a diverse group of professionals and reports to their PPA manager. They prioritize projects and provide education and training in project management.