Senior Product Designer (Shared Services) – Lightspeed – Toronto, ON

Company: Lightspeed

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Nov 2024 23:27:34 GMT

Job description: ? Well… you might just be in the right place! We are looking for a talented digital Senior Product Designer to join our Shared Services… with cross-functional teams in product, engineering, and marketing. Be a positive role model and culture carrier within the…

Director Product Management – GTM Transformation Product Leader (Dynamics CRM) – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 03 Nov 2024 23:45:57 GMT

Job description: innovations and digital transformation initiatives within the ServiceNow platform. Collaborate with cross-functional teams to design, develop, and deliver high-quality digital solutions that improve efficiency, streamline processes, and enhance customer experience. Stay up-to-date on emerging technologies and industry best practices to drive continuous improvement and optimize digital technology solutions. Utilize your expertise in ServiceNow to troubleshoot technical issues, provide technical guidance, and support ongoing maintenance and optimization efforts. Serve as a subject matter expert and mentor to junior team members, ensuring the successful execution of digital technology projects. Join a dynamic and forward-thinking team that is dedicated to leveraging digital technology to drive business success and create a better future for everyone.

VP, Head of Product & Platforms – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sun, 03 Nov 2024 05:06:33 GMT

Job description: Join Manulife as the Head of Product & Platforms for Affinity Markets, where you will craft the strategic direction and execution of our product, digital customer experience, and payment infrastructure initiatives. This role is pivotal in driving product innovation and ensuring seamless integration of delivery and product management to offer protection for our customers when and where they need it. You will lead a team of professionals, encouraging a culture of creativity and innovation, and contribute significantly to our mission of enhancing customer value and operational efficiency.Position Responsibilities:

  • Define and implement a product strategy in line with the overall business strategy and maintain the product roadmap for the Affinity product portfolio.
  • Formulate and execute a comprehensive digital customer experience strategy across travel, mortgage creditor, and health & dental businesses, with a focus on enhancing NPS.
  • Oversee the development and execution of value stream vision, objectives, and roadmap, ensuring alignment with organizational goals and strategic initiatives.
  • Provide leadership and strategic oversight to the delivery organization, steering a cross-functional agile team that seamlessly integrates delivery and product management within each Value Stream.
  • Lead the modernization and management of the customer payment infrastructure across all Canada segment businesses, ensuring it meets current and future needs.

Required Qualifications:

  • Minimum 15 years of dynamic experience in product development and digital delivery.
  • Proven ability to use data to drive decisions and back up assumptions and recommendations.
  • Experience in financial services preferred.
  • Proven track record in product strategy including research, business casing, product development, execution, measurement of results, and financial analysis.
  • Experience in product, service, distribution, marketing, or process management, preferably including previous experience in Individual Insurance.

Preferred Qualifications:

  • Experience in getting deliverables from ideation to market launch.
  • Ability to work with engineering teams to go deep into technical concepts.
  • Excel at leading, inspiring, coaching, mentoring, and developing a cross-functional team.
  • Understanding of the target market for Individual Insurance products and competitive marketplace.

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $171,200.00 CAD – $317,700.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is seeking a Head of Product & Platforms for Affinity Markets to lead strategic product, digital customer experience, and payment infrastructure initiatives. The role involves driving product innovation, overseeing product management, and ensuring seamless delivery for customer protection. The ideal candidate will have extensive experience in product development and digital delivery, with a background in financial services preferred. Responsibilities include defining product strategy, leading digital customer experience, and managing payment infrastructure. The successful candidate will have the opportunity to shape the future of the company and contribute to enhancing customer value. Manulife is an equal opportunity employer that values diversity and inclusivity. Employees receive a wide range of benefits, including health and wellness programs, retirement savings plans, and paid time off.

Senior Product Manager – Microsoft – Vancouver, BC

Company: Microsoft

Location: Vancouver, BC

Job description: . We are looking for a Senior Product Manager to join us and lead new features roadmap and development to enable real-time event-driven solutions in…: Required/minimum qualifications Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software development…
The company is seeking a Senior Product Manager to lead the development of new features for real-time event-driven solutions. The minimum qualifications for the position include a Bachelor’s Degree and at least 5 years of experience in product, service, project, program management, or software development.
Job Description

Our company is looking for a dedicated and experienced Office Administrator to join our team. In this role, you will be responsible for providing administrative support to our office staff and ensuring the smooth operation of our day-to-day activities.

Responsibilities:
– Manage office supplies and inventory
– Answer phone calls and emails and address inquiries in a professional manner
– Coordinate meetings and appointments
– Assist with organizing and maintaining office files and records
– Handle general office tasks such as faxing, copying, and filing
– Perform data entry and update spreadsheets as needed
– Help with scheduling and coordinating events, conferences, and travel arrangements
– Provide administrative support to the management team as needed

Qualifications:
– High school diploma or equivalent required; college degree preferred
– Proven experience as an office administrator or in a similar role
– Excellent organizational and time management skills
– Strong communication and interpersonal abilities
– Proficiency in MS Office and other office productivity tools
– Ability to work independently and multitask in a fast-paced environment
– Detail-oriented and reliable

If you are a proactive individual with a positive attitude and a strong work ethic, we would love to hear from you. Apply now to join our team and help us maintain an efficient and productive office environment.

Expected salary: $108100 per year

Job date: Sun, 03 Nov 2024 03:24:51 GMT

Principal Product Manager – Microsoft – Vancouver, BC

Company: Microsoft

Location: Vancouver, BC

Job description: and modern applications. ​ ​​To help us with our evolution, we are looking for a Principal Product Manager to join our Azure… Messaging team. As a Principal Product Manager, you will be responsible for leading the development and execution of our product…
The content is seeking a Principal Product Manager to join the Azure Messaging team. The role involves leading product development and execution. This position requires someone with strong leadership skills and experience in product management. The applications of this role in modern contexts would involve overseeing the development of cloud-based messaging services and solutions.
Job Description:

We are currently seeking a dedicated and experienced individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring overall customer satisfaction.

Key Responsibilities:
– Responding to customer inquiries via phone, email, and chat in a timely and professional manner
– Resolving customer issues and escalating complex problems to the appropriate department
– Processing customer orders, returns, and exchanges accurately and efficiently
– Maintaining accurate customer records and information in the database
– Collaborating with other team members to ensure a seamless customer experience
– Following company policies and procedures to provide quality service to customers

Qualifications:
– Previous customer service experience in a fast-paced environment
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Proficiency in MS Office and customer service software
– Ability to multitask and prioritize work effectively
– High school diploma or equivalent required

If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Apply now to join our team and make a positive impact on our customers’ experience.

Expected salary: $135800 per year

Job date: Sun, 03 Nov 2024 04:27:01 GMT

Senior Product Manager, Wealth Advice – Questrade – North York, ON

Company: Questrade

Location: North York, ON

Expected salary:

Job date: Fri, 01 Nov 2024 01:42:48 GMT

Job description: and inquisitive individual to take on the role of Senior Product Manager, Wealth Advice. Reporting to the Mission Leader, Digital… as SME to cross-functional team members including Marketing, Technology, Operations, HR/Training and Legal, Risk and Compliance…

Email Journey Project Coordinator (Digital Strategy And Product) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Nov 2024 01:01:34 GMT

Job description: Position Title: Email Journey Project Coordinator (Digital Strategy And Product)Status of Employment: Contractee Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-11-14 11:59 PMJustification: Email Journey CoordinatorEmployment Type: Contract 12 monthsResponsibilities:Manage the day-to-day operations of CBC’s email newsletter programCreate templates for new newsletters, configure settings, and set up welcome email.Troubleshoot for internal clients, such as resolving image upload issues, addressing problems with audience email reception, and interpreting Adestra reportsProvide training for usersHost and facilitate a quarterly meeting of internal email super-usersManage CBC email users, groups, settings and permissionsManage the day-to-day operations of CBC’s push notificationsManage CBC Airship users, groups, settings and permissionsProvide training to internal clientsExecute segment-driven email and push campaignsEstablish and modify email automations for journey orchestrationManage user data across the programWork with the teams that manage the CDP and other audience data stores to create and target segments appropriatelyEnsure the hygiene of CBC’s mailing lists and deliverabilityManage suppression lists, exceptions and control groupsDemonstrate a deep understanding of CASL, and provide guidance to newsletter producers and managers on how to meet its requirementsBe a trusted source of email and push expertiseProvide technical guidance to editorial and business usersProvide guidance on email and push marketing best practicesSkills:Detail orientedKnowledge of the Adestra Admin PanelData manipulation and managementConfident in guiding stakeholders and making recommendationsWorking closely with a product team of developers and designersImpact: Supporting 59 newsletters across CBC departments. Setting up email campaigns for all CLM activities, including privacy notices, welcome emails, and upsell and winback campaigns.Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

CBC/Radio-Canada is seeking an Email Journey Project Coordinator on a long-term contract basis, responsible for managing the email newsletter program, push notifications, and user data across the program. The role involves creating templates, troubleshooting issues, providing training, and executing segment-driven campaigns. The successful candidate must be detail-oriented, knowledgeable about the Adestra Admin Panel, and able to work closely with stakeholders and developers. The position supports various newsletters across CBC departments and requires a strong understanding of CASL regulations. CBC/Radio-Canada is committed to diversity and inclusion in the workplace.

Senior Product Engineer – 3D, Unreal Engine – Critical Mass – Toronto, ON

Company: Critical Mass

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 07:09:50 GMT

Job description: This role sits within ArtBot (part of Critical Mass)Innovating Digital Marketing Through Creative and Performance EngineeringAbout ArtBotWhat We Do
At ArtBot, we fuse creative automation, engineering, and advanced technologies like Dynamic Creative Optimization (DCO) and Generative AI to deliver high-quality, scalable content for a variety of industries. Our work ensures our clients can move fast, stay efficient, and maintain creative excellence across all their campaigns.How We Do ItCreative Engineering
Our creative engineering team builds scalable frameworks and universal design systems that allow clients to bring campaigns to market with speed and cost-efficiency. These frameworks are adaptable, ensuring clients can use them across multiple projects and optimize their creative efforts, minimizing the need to start from scratch with each campaign.Performance Engineering
While creative engineering focuses on building the framework, performance engineering ensures that when creative assets hit the market, they are performing optimally. This involves testing, tracking, and refining content to ensure it reaches target audiences and achieves conversion goals. Performance engineering bridges strategy and execution, helping clients get the most out of their media activations.Generative AI & Creative Automation
We’re pioneers in the generative AI space, using AI-driven tools to ideate and optimize creative assets efficiently. Our automation processes allow us to scale content production seamlessly, producing everything from personalized digital ads to dynamic 3D renderings-at a level of precision and speed that drives success for global brands.Scalability and Efficiency
Through proprietary tools and systems, we scale creative output while maintaining high standards of quality. Our streamlined processes enable clients to move from concept to execution quickly, without sacrificing the creative integrity of their work.Our Intellectual Property (IP)
ArtBot’s IP is at the heart of our ability to merge automation, AI, and creative workflows. Our exclusive tools give clients the ability to scale content, personalize messaging, and optimize delivery-all while maintaining top-tier creative excellence.Who We Serve
We work with clients across a wide range of industries, including luxury automotive, pharma, tech, telecom, confectionery, and more. From crafting data-driven digital marketing campaigns to delivering large-scale content solutions, we partner with brands to bring their vision to life in the most innovative and efficient ways possible.Key Team RolesCreative Engineering: Our Creative Engineers, led by a Creative Engineering Director, develop the frameworks and systems that allow us to scale content efficiently. They start from design principles and build adaptable, universal systems that ensure client success.Performance Engineering: This team ensures our creative assets are performing well in-market, continuously optimizing strategies and executions to improve reach, engagement, and conversions.Product Engineers: These motion artists and editors create and optimize visuals-whether animated graphics or video-to be placed into the frameworks.3D Artists: Our 3D team creates models that allow for flexible content, like cars with customizable features or confectionery items with various flavors. Their work enables us to scale assets quickly while maintaining a high standard of visual quality.Account Management: From Associate Account Managers to Group Account Directors, our account team bridges the client’s needs with our creative and engineering efforts, ensuring smooth project management from strategy through execution.Job Description:As the expert Product Engineer-3D, you excel in transforming intricate creative concepts into compelling 3D skills and animations. With extensive expertise across diverse 3D platforms and a deep understanding of Unreal Engine Visual Development, you proactively explore its technical capabilities. The proactive approach enables you to consistently elevate the quality, achieving higher-fidelity photorealistic 3D visuals.Please note this is not a Mechanical Engineering or Industrial Engineering role.You will:

  • Intake and process complex CAD and/or FBX files for final use in Unreal Engine
  • Import and verify the 3D model and textures in Unreal Engine
  • Identify and correct geometry and texture mapping issues
  • Assign and optimize textures in multiple lighting scenarios
  • Manage vehicle model variations and material library in Unreal Engine
  • Render high-quality, photo-real prototypes and fidelity samples
  • Execute rigging and animation in Unreal Engine, correct faults if needed
  • Model, texture and animate key elements to be used in UE environments
  • Build custom 3D environments at various scales
  • Place and animate virtual cameras
  • Utilize AI production processes for environment and set building
  • Continuously optimize 3D workflow tracks
  • Participate in Real-Time Virtual Production sessions

You have:

  • 4+ years of experience in Maya 3D (Solid Works, AutoCAD, or Rhino is a plus)
  • 3+ years experience in Cinema 4D
  • 3+ years of experience in Unreal Engine
  • Good blueprints knowledge is required, C++ experience is a bonus
  • Worked in automotive and with high-end rendering pipelines (Arnold and Redshift)
  • Understanding film, real-time development, and virtual production
  • Proficiency with post-production and VFX pipelines
  • Rendering knowledge with a focus on real-time and near real-time
  • Evident leadership and team building skills
  • In-depth knowledge of the latest 3D and Unreal Engine best practices

What We Offer:

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. To do so, we expect our team to work from 100% in our office.The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:

ArtBot, a part of Critical Mass, uses creative automation, engineering, and advanced technologies to deliver high-quality, scalable content for various industries. They focus on creative and performance engineering to ensure optimal performance of creative assets in the market. They utilize generative AI and creative automation to produce personalized digital ads and other content efficiently. Their IP allows them to merge automation, AI, and creative workflows effectively. They work with clients across industries like luxury automotive, pharma, and tech. They are currently seeking a Product Engineer-3D with expertise in Unreal Engine Visual Development. They offer competitive benefits and value diversity and inclusion in the workplace. They prioritize continuous learning, collaboration, and employee engagement.