Salesforce Marketing Cloud – Sr. Developer – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Sat, 30 Aug 2025 05:16:25 GMT

Job description: everything we do. Senior Salesforce Marketing Cloud Developer We’re seeking a detail-oriented, technically skilled Senior Salesforce… Marketing Cloud (SFMC) Developer to join our CRM and Marketing Automation team. In this role, you will architect, develop…

We are looking for a detail-oriented and technically skilled Senior Salesforce Marketing Cloud Developer to join our CRM and Marketing Automation team. In this position, you will be responsible for architecting and developing solutions within Salesforce Marketing Cloud.

Manager, eCommerce and Public Relations Platforms – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Thu, 31 Jul 2025 03:52:45 GMT

Job description: in Marketing: eCommerce, Brand (including Public Relations team), CRM. Gain trust and confidence among colleagues and internal… and eCommerce platforms including Shopify Content Management Systems such as AEM and Contentful and Digital Asset Management…

The content focuses on the integration of marketing strategies in eCommerce, emphasizing the importance of brand management, including the role of the Public Relations team. It highlights the need to build trust and confidence among colleagues and internal teams while leveraging eCommerce platforms like Shopify. Additionally, it discusses the significance of Content Management Systems (CMS) such as AEM and Contentful, as well as Digital Asset Management (DAM) systems for effective content organization and distribution. Overall, the goal is to enhance collaborative efforts to drive brand success and improve customer relations.

Manager, Procurement Excellence – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Aug 2025 03:18:55 GMT

Job description: e-Business tools to automate processes and drive reporting efficiencies. Drive technology adoption and digital transformation… (e.g., business, accounting, marketing, computer science, engineering, law, mathematics) preferred. MBA or Masters…

The content discusses the use of e-business tools to automate processes and enhance reporting efficiencies. It emphasizes the importance of driving technology adoption and digital transformation across various fields such as business, accounting, marketing, computer science, engineering, law, and mathematics. A preference for candidates with an MBA or a master’s degree is mentioned.

Manager, Procurement Excellence – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Aug 2025 05:54:50 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Procurement ExcellenceThe Manager, Procurement Excellence will have direct responsibility to support Procurement strategic goals, identify and prioritize major opportunities for improved performance and optimization, and oversee the development of maturity roadmaps for implementation.They are responsible for supporting the creation, setting and overall direction for procurement policy, risk, assurance, governance and compliance, including procurement technology and scorecard reporting.They are responsible for promoting a data-driven culture within the Procurement organization, supporting the team with advanced analytics and overseeing the development of necessary tools for automated reporting and analytics by the team. They will develop, manage and enhance procurement tools and provide expertise on spend categories within the spend cube, benefits and adoption tracking.What You’ll Be Doing:Procurement Excellence

  • Centrally define uniform ways of working, provide training and define and rollout policies and procedures.
  • Generate and share market insights on know-how and procurement best practice as well as supplier insights (Spend data, benefits/adoption data, market insights etc.)
  • Support developing procurement maturity roadmaps on best practices.
  • Aid in efficiencies through the implementation of technology (AI enabled), data and knowledge solutions (future procurement intake and contract mgmt).
  • Develop, fine-tune and ensure adherence to methodology and policies around compliance.
  • Lead the design and implementation/monitoring of internal procurement governance procedures/systems and comply with governance policies.

Organization and People

  • Maintain and ensure compliance with Procurement policies and procedures.
  • Engage with key stakeholders and BUs frequently to understand current and changing needs within procurement, at a systems and process level.
  • Monitor transition and efficiency of practice across category management, sourcing and supplier management, collect best practice/templates and supplier account plans.
  • Seek innovation and thought leadership in the industry through networking, market research, industry peer engagement and events.

Governance

  • Drive and represent compliance at senior level leadership committees, ensuring that operational best practice and learnings are communicated cross-functionally and across the business.
  • Ensure alignment with senior leadership and the BUs on all significant Procurement Compliance decisions.

Operational Excellence and Continuous Improvement

  • Lead cross-functional process improvement projects, collaborating with stakeholders from various departments to identify and address operational gaps.
  • Establish mechanisms for continuous monitoring and evaluation of operational performance.
  • Apply a structured problem-solving approach to identify root causes, guide partners in making informed decisions, and facilitate problem resolution.
  • Manage strategic initiatives by orchestrating activities, streamlining processes, and aligning progress with project prioritization and broader Procurement organization strategies.

Processes & Tools Management

  • Implement and optimize main procurement processes across all categories and regions (Spend Management, Compliance Monitoring, Performance Mgmt, Reporting, Supply Risk Mgmt Reporting).
  • Utilize e-Business tools to automate processes and drive reporting efficiencies.
  • Drive technology adoption and digital transformation initiatives across the procurement function.

Own and administrate all tools related to procurement activities, ensuring maximum efficiency and user adoption:

  • Full responsibility for the ongoing development, maintenance, and technical stewardship of the Four Seasons Benefits Tracker. This includes end-to-end ownership of the Power BI dashboard and its underlying data infrastructure (Property sku baselines and Supplier spend reconciliation) to ensure continuity, data integrity, and alignment with evolving business priorities.
  • Development of Spend Cube and ongoing refresh to reflect latest Four Seasons data and updated Four Seasons spend taxonomy with ongoing implement and integration with D365.

What You Bring:

  • An undergraduate degree with high achievement (e.g., Honor Roll, high GPA), in a discipline that teaches quantitative analysis and critical thinking (e.g., business, accounting, marketing, computer science, engineering, law, mathematics) preferred.
  • MBA or Masters in a relevant field (Finance, Business, Operations, Analytics) preferred.
  • 6-8 years’ work experience, ideally at a top-tier consulting firm within Operations, Manufacturing, Strategy or in an internal strategy department for dynamic industry.
  • Proven ability to analyze, evaluate and make recommendations on strategic questions.
  • Strong knowledge of sourcing and procurement processes, systems, and best practices.
  • Demonstrated track record of delivering measurable operational improvements and cost optimization.
  • Proven experience in leading and managing cross-functional teams.
  • D365 P2P implementation experience.
  • Experience with Power BI or other data visualization tools.
  • Advanced knowledge of procurement technology platforms, e-sourcing tools, and analytics capabilities.
  • Advance knowledge of Spend Cubes, Savings Tracking and Procurement Intake and Pipeline processes.
  • Experience with the design and implementation of category planning & savings initiatives.
  • Proven track record of achieving category savings via sourcing, demand management and / or policy compliance.

Key Skills/Who You Are:

  • Exceptional relationship building skills with ability to interface effectively at all levels of the enterprise.
  • Successful change agent with entrepreneurial drive and perspective.
  • Adaptive to fast-paced, constantly changing environments with ability to thrive during rapid growth.
  • Strong desire for professional growth as role responsibility expands with business growth.
  • Excellent communication, persuasion, and influencing skills.
  • An emphasis on self-motivation and adaptability; an ability to apply structure to unstructured processes and problems and identify and implement value-add activities.
  • Strong analytical and research skills.
  • Good commercial acumen from both strategic and operational perspectives.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Summary of Four Seasons Overview and Job Description for Manager, Procurement Excellence:

Four Seasons Overview:
Four Seasons is a global luxury hotel management company, known for its commitment to providing exceptional guest experiences through a people-centered company culture. The organization emphasizes luxury and genuine hospitality, aiming to create lasting impressions. They operate over 120 hotels and resorts across 47 countries, largely focusing on supporting cancer research and promoting diversity, inclusion, and belonging.

Position: Manager, Procurement Excellence
The Manager, Procurement Excellence is responsible for enhancing procurement strategies and performance. Key responsibilities include:

  • Procurement Excellence: Establish uniform processes, provide training, share market insights, and develop maturity roadmaps.
  • Organization and People: Ensure compliance with procurement policies, engage with stakeholders, and gather best practices for sourcing and supplier management.
  • Governance: Represent procurement compliance at senior leadership levels and align decisions with business units.
  • Operational Excellence: Lead process improvement projects, monitor performance, and manage strategic initiatives for cross-functional collaboration.
  • Processes & Tools Management: Optimize procurement processes and manage procurement tools to enhance efficiency, including ownership of the Four Seasons Benefits Tracker and Spend Cube.

Qualifications:
Candidates should have an undergraduate degree (preferably with high achievement) and an MBA or relevant master’s degree, along with 6-8 years of experience in strategy, operations, or procurement. A strong analytical background, experience with D365 P2P implementation, and proficiency in data visualization tools like Power BI are essential. Exceptional relationship-building, adaptability in a fast-paced environment, and excellent communication skills are crucial for success in this role.

The position follows a hybrid model, requiring in-office presence three days a week in Toronto. Four Seasons is committed to accommodating applicants with disabilities.

Manager, eCommerce and Public Relations Platforms – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Thu, 31 Jul 2025 05:36:49 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.One Year Full Time ContractThe Manager, eCommerce and Public Relations Platforms is a key hands-on position that will manage multiple ecommerce platforms within our Retail, Restaurants & Bars, and Wellness lines of business as well as our Public Relations applications. The successful candidate will work directly with Product Owners and business teams to deliver their roadmaps and provide support over the platform’s lifetime.This role is a 12-Month full time contract position based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Brand, Content & eCommerce. This role involves interactions with primarily internal stakeholders at various levels.What You’ll Be DoingStrategy & PlanningCollaborate with project managers and project sponsors to determine project objectives, scope and vision.Maintain an in-depth knowledge of our Food and Beverage (F&B) reservation systems and public relations tools (including press room and social media) as well as the company’s strategic business plans.Proactively drive the optimization of the operating environment to deliver reliable, scalable, well architected, and maintainable business solutions.Clearly define technical scope boundaries that align to business requirements for project to define impact, risks, goals, and how success will be measured.Work with stakeholders and project team to prioritize collected requirements across all project requests.Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.Monitor and evaluate emerging platforms in web, e-commerce, CRM, and public relations technology stacks to assess fit, integration effort, and potential ROI.Acquisition & DeploymentIdentify, evaluate and recommend solutions that meet technical and architecture requirements, security standards, and performance benchmarks within agreed timelines and budget constraints.Support the development and implementation of new business processes that improve efficiency and enhance productivity through automation, system integration and optimization.Collaborate closely with Project Sponsor, Vendors, and business department team members throughout the life cycle of projects.Maintain technical alignment with business, technical and executive stakeholders, including on all issues and required modifications.Oversee full lifecycle project management, applying Agile, Scrum, or Waterfall methodologies based on project complexity, including technical deliverable tracking.Operational ManagementBuild and manage project budgets using cost estimation techniques, TCO models, and ROI frameworks while maintaining alignment with enterprise architecture goals.Conduct detailed requirements analysis to validate technical completeness, system consistency, data feasibility, and alignment with architecture principles.Leverage standard templates and processes to write requirements specifications accurately and concisely as per our delivery framework.Support development of UML diagrams, data flow diagrams (DFDs), ERDs, and workflow models to communicate technical direction to developers, QA, and project teams.Assist with the translation of user requirements into feasible options and communicating these to business stakeholders.Act effectively as the primary liaison for technical communication between the business and project team.Take the lead in helping resolve post-release / production issues using appropriate tools.Document and prioritize platform requests from propertiesPrivacy and compliance: Ensure a thorough understanding of privacy, data protection, and compliance requirements for each project, integrating relevant regulations and organizational policies into project planning and execution.Analytics: Utilize data analytic tools such as CloudWatch to monitor platform performance, inform feature prioritization, and guide operational decisions, ensuring the platform meets business objectives and delivers continuous value.Relationship and Team ManagementForge strong and effective relationships with Business Stakeholders in Marketing: eCommerce, Brand (including Public Relations team), CRM.Gain trust and confidence among colleagues and internal customers that deliverables will be provided with high quality, as expected, and on time.Maintain structured vendor engagement, including technical service level agreements (SLAs), support escalation paths, and integration management, ensuring alignment with project lifecycles and support models.Who You AreAble to exercise independent judgement and act on it.Excellent analytical, mathematical, and creative problem-solving skills.Excellent listening, interpersonal, written, and oral communication skills.Ability to organize and lead meetings, workshops and group discussions with good presentation skills.Logical and efficient, with keen attention to detail.Highly self motivated and directed.Ability to effectively prioritize and execute multiple tasks while under pressure.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.Ability to quickly learn about new software applications.Proven experience with business and technical requirements analysis, modeling, verification, and methodology development in web and eCommerce platforms.Proven ability to comprehend technical systems and processes and possess the technical knowledge needed to work with the development and quality assurance teams at a detailed level.Proven experience with business and technical requirements analysis, modeling, verification, and methodology development in web and eCommerce platforms.Proven ability to comprehend technical systems and processes and possess the technical knowledge needed to work with the development and quality assurance teams at a detailed level.Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.What You Bring3 to 5 years of related technical experience in building and delivering web and ecommerce solutions using a range of platforms e-commerce and content management solutionsAt least one year of related experience supporting Public Relations platforms, including press room applications and social media management tools.Agile development experience working with development and technical teams, applied in a fast-paced release management setting.Data and Analytics driven.College diploma or university degree in computer science, IT or business administration.Technical Skills and KnowledgeMandatory:Experience and knowledge of:Phases of the web development lifecycle in an agile environment.Web and eCommerce platforms including ShopifyContent Management Systems such as AEM and Contentful and Digital Asset Management platformsSocial Media platforms (Facebook, Instagram, Jerne, etc)Modern web technologies (API knowledge, microservice architecture)Preferred:Experience and knowledge of:F&B eCommerce platforms (including IRIS)Public Relations and Press Room operationsRestaurants & Bars operationsWellness & Spa operationsSocial Media (including Sprout Social, Traackr)Security tools (Veracode, Trustwave) and best practicesHTML and/or JS programmingCommon web languages/tools (e.g., HTML5, Javascript, Java)JIRA, Confluence & Monday.comThis role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Four Seasons Overview:
Four Seasons Hotels and Resorts is a luxury hotel management company, operating over 120 hotels and resorts and 50 private residences globally. Central to their ethos is a strong commitment to creating exceptional guest experiences through genuine service and a positive company culture. The company places significant emphasis on employee experience, diversity, and social impact, including support for cancer research.

Position Summary:
The role of Manager, eCommerce and Public Relations Platforms is a full-time, one-year contract based in Toronto. The position involves managing multiple eCommerce platforms and public relations applications across various business units. The manager will work with internal stakeholders to deliver project roadmaps, optimize operating environments, and enhance business processes.

Key Responsibilities:

  • Strategy & Planning: Collaborate on project objectives, maintain knowledge of relevant systems, and drive optimizations.
  • Acquisition & Deployment: Identify solutions that meet technical requirements, oversee project management, and ensure stakeholder alignment.
  • Operational Management: Manage project budgets, conduct requirement analysis, and support communication between business and technical teams.
  • Privacy & Compliance: Ensure projects meet data protection regulations.
  • Analytics: Utilize analytics tools to monitor performance and inform decisions.
  • Relationship Management: Build strong relationships with internal stakeholders and manage vendor engagement.

Qualifications:

  • 3 to 5 years of experience in web/eCommerce solutions.
  • At least 1 year supporting Public Relations platforms.
  • Familiarity with Agile methodologies and data analytics.
  • Degree in computer science, IT, or business administration.

Technical Skills Required:

  • Knowledge of web development lifecycle, eCommerce platforms (e.g., Shopify), content management systems, and social media tools.
  • Preferred experience with restaurant/bar operations, wellness services, and security tools.

This position promotes a hybrid working model, requiring in-office presence for three days a week. Four Seasons is committed to accommodating individuals with disabilities in accordance with respective regulations.

Lead Generator – 4 Seasons Air Conditioning and Heating – Orlando, FL

Company: 4 Seasons Air Conditioning and Heating

Location: Orlando, FL

Expected salary: $15 – 17 per hour

Job date: Sat, 12 Jul 2025 07:58:50 GMT

Job description:

Job Title: Marketing and Sales Associate

Job Description:

Are you ready to make an impact in the dynamic world of marketing and sales? Join our team as a Marketing and Sales Associate and embark on a career path filled with growth and opportunity!

In this role, you will gain hands-on experience in driving marketing initiatives and enhancing sales strategies. You will collaborate with a diverse team, contributing your fresh ideas while learning from seasoned professionals.

Key Responsibilities:

  • Assist in the development and execution of marketing campaigns to promote our products and services.
  • Support the sales team in identifying new opportunities and nurturing relationships with clients.
  • Analyze market trends and customer feedback to optimize sales strategies.
  • Participate in brainstorming sessions to generate innovative marketing solutions.
  • Track and report on campaign performance and sales metrics to evaluate success.

Career Growth:

This position offers a pathway to advance your career in marketing and sales, equipping you with valuable skills and experiences that will set you up for future success.

If you’re ready to contribute your talents and make a difference, apply now and take the first step towards an exciting and rewarding career!

Four Seasons Hotels – Part Time Reservation Sales Specialist – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Jul 2025 02:46:08 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 47 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.We have an exciting opportunity for a Part-Time Reservations Sales Specialist to join the Worldwide Reservation Operations team. The Four Seasons Reservations Sales Specialist is seen as a trusted advisor who exemplifies the highly personalized service for which Four Seasons has been known for over 60 years. Specialists are only a phone call away and work to understand guests’ needs and interests to confidently recommend and book the perfect Four Seasons experience whether they are travelling for business or pleasure in any of our luxury properties around the world.This is a remote, work-from-home position based in Ontario, Canada #LI-Remote.Key Activities:

  • Use a consultative sales approach to identify guests’ needs and make relevant recommendations.
  • Actively seek opportunities to upsell and cross-sell additional services that add value to the guest experience
  • Book reservations ensuring a high degree of accuracy
  • Clearly explain rates, availability and cancellation policies pertaining to the reservation
  • Respond to customer service inquiries in a professional manner
  • Liaise with hotels on behalf of guests and travel professionals
  • Meet or exceed established sales and quality goals

Key Skills, Knowledge, and Competencies:

  • Proven consultative sales skills
  • Superior written and verbal communication skills, with the ability to communicate effectively via telephone and email by utilizing active listening
  • Excellent interpersonal skills
  • Demonstrates a pleasant, courteous, efficient, and professional telephone manner
  • Tech Savvy with exceptional computers and web skills
  • Ability to learn quickly and adapt to a fast paced and often changing environment
  • Self-motivated and uses sound judgement when interacting with clients and colleagues
  • Excellent time management skills, attention to detail and the ability to multitask
  • Enthusiastic, positive, friendly attitude
  • Reliable and flexible

Shift:

  • Up to 29 hours per week
  • Working a rotating shift during the Contact Centre’s hour of operations — Weekdays 8:00 AM – 11:00 PM and Saturday/ Sunday 9:00 AM – 10:00 PM (These hours are subject to change based on business needs and conditions)

Education

  • High School graduate
  • Post-secondary diploma/degree an asset

Experience

  • Minimum 1-2 years sales and customer service in an inbound call centre environment

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Sales Manager – Seasons 52 – Orlando, FL

Company: Seasons 52

Location: Orlando, FL

Expected salary:

Job date: Sun, 06 Jul 2025 03:45:47 GMT

Job description:

Job Title: Sales Manager for Private and Large Party Dining and Community Marketing Initiatives

Job Description:

We are seeking a dynamic and results-driven Sales Manager to lead our efforts in private and large party dining, as well as spearhead community marketing initiatives. In this role, you will be responsible for the comprehensive planning, execution, and evaluation of our sales strategies to drive business growth and enhance our brand presence in the community.

Key Responsibilities:

  • Strategic Planning: Develop and implement strategic plans for private and large dining events, ensuring alignment with overall business objectives and market trends.

  • Sales Strategy Development: Create targeted sales strategies and promotional plans to attract corporate clients, event planners, and community organizations for private dining experiences.

  • Event Coordination: Oversee the logistics of large parties and private events, including menu selection, event setup, staffing requirements, and customer satisfaction to ensure a seamless experience for all guests.

  • Community Engagement: Design and execute marketing initiatives that promote our dining options to local businesses, organizations, and community members, enhancing our visibility and reputation.

  • Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and preferences, ensuring exceptional service and repeat business.

  • Market Research: Conduct market analysis to identify potential opportunities for growth, including trends in dining preferences and competitor offerings.

  • Collaboration: Work closely with culinary and service teams to create customized dining experiences that exceed client expectations while maintaining operational efficiency.

  • Budget Management: Monitor and manage budgets for events and marketing campaigns, ensuring optimal ROI while meeting financial targets.

  • Performance Evaluation: Analyze sales performance data and customer feedback to refine strategies and improve overall service offerings and event execution.

  • Networking: Actively participate in community events and industry networking opportunities to promote our dining services and establish valuable partnerships.

Qualifications:

  • Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field.
  • Proven experience in sales management, event planning, and community marketing.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
  • Familiarity with CRM software and other sales management tools.
  • A passion for hospitality and delivering exceptional customer experiences.

Join our team as a Sales Manager and play a pivotal role in crafting memorable dining experiences while fostering community connections and driving business success!

Director, Guest Loyalty and Digital Program Management – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Sun, 15 Jun 2025 03:35:09 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Director, Guest Loyalty & Digital Program ManagementThe Director, Guest Loyalty & Digital Program Management will support the SVP of Guest Loyalty & Digital in organizing the Guest Loyalty & Digital functions and their associated roadmaps at Four Seasons. This candidate will work cross-functionally to design and establish overarching governance processes, facilitate performance reporting, and coordinate and manage key complex strategic projects (e.g. personalization). The Director is a big picture thinker but is more focused on bringing the big picture to life via tactical organization and execution.This role will be responsible for establishing and managing the integrated Guest Loyalty and Digital roadmap and supporting the SVP Guest Loyalty & Digital in executing their agenda while delivering on budget and on time. This includes the timely identification of risks and issues, as well as supporting working cross functionally to identify appropriate solutions. The Director will work with various teams including Commercial Transformation, and Office of the CEO to coordinate governance and reporting requirements as it relates to the delivery of Four Seasons strategic plan.What You’ll Be Doing:Roadmap Definition & Maintenance

  • Maintain and manage Guest Loyalty & Digital roadmap.
  • Create and adjust workstreams within roadmap as necessary.

Governance & Program Management

  • Establish governance structure to provide roadmap oversight.
  • Identify and flag key risks and issues.
  • Manage issue resolution.

Performance Management

  • Identify performance trends and impacts as it relates to KPIs.
  • Where necessarily establish performance gap closure plans.
  • Provide performance updates / summaries to Office of CEO.

Project Management

  • Manage a small selection of critical and complex large cross-functional projects.

What You Bring:

  • 7+ years of experience in a fast-paced environment.
  • Bachelor’s Degree in Business required.
  • Able to build program plans understanding budgeting and resourcing constraints.
  • Experience implementing new programs and/or solutions.
  • Project management skills including budget management.
  • Strong program management skills in delivering complex technical / operational projects.
  • Understanding of guest loyalty, digital, CRM, customer experience, and/or clienteling functions.
  • Proven track record in guest loyalty, guest insights, digital, CRM, customer experience, clienteling, and/or omni-channel marketing.
  • Proven track record of advancement and high performance.
  • Experience working with delivery and technical teams including enterprise architects, software. developers, and back-end engineers in connecting complex enterprise systems into consumer-facing products and services.
  • Experience and successful track record managing technical, business, and marketing stakeholders across large organizations and leading change management.
  • Knowledge in Salesforce / SFMC / CRM.
  • Knowledge in SQL, relational and non-relational databases.
  • Knowledge in working with Adobe Analytics, Google Analytics, Firfebase, Google Data Studio.
  • Familiar with accessibility and privacy laws (ADA, AODA, WCAG, GDPR, CASL, CCPA, PIPL).
  • Familiar with Marketing Automation platforms.
  • Knowledge of business and marketing practices highly desired.
  • Knowledge of hotel and hospitality processes highly desired.
  • Proficiency in Word, Excel and PowerPoint.

Key Skills/Who You Are:

  • Delivery Success: Proven track record of designing, establishing and managing complex, projects from ideation through to implementation.
  • Problem Solver: An ability to quickly break down ambiguous problems no matter the context. The skill to identify root causes at pace and synthesize an approach to problem investigation and resolution.
  • Analytical: An ability to interpret data in order to arrive at next level insights and translate into compelling solutions.
  • Experience Minded: Laser focused on the guest and end users.
  • Excellent Communication: A proven communicator who can easily synthesize and communicate complex messages.
  • Create Buy-In: Develops strong relationships across all functions and management levels, generating continuous collaboration, iteration, input, and buy-in from others.
  • Proven Strategic thinker.
  • Proven leader with a positive and professional attitude.
  • Ability to deal professionally, courteously and effectively, with all levels of management and other internal and external business contacts.
  • Takes initiative to solve problems and deal with unexpected issues and follow-up to completion.
  • Productive self-starter who is flexible, co-operative and receptive to challenge.
  • Proactive and solution driven.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Four Seasons Overview:
Four Seasons is a global luxury hotel management company that emphasizes the importance of its people as the core of its success. The organization focuses on creating exceptional experiences for guests, residents, and partners through a culture of personalized service and genuine care. With over 120 hotels and 50 residences in 47 countries, Four Seasons champions employee experience, diversity, inclusion, and social impact, particularly in supporting cancer research.

Role: Director, Guest Loyalty & Digital Program Management
The Director will collaborate with the SVP of Guest Loyalty & Digital to manage and organize functions and strategic projects related to guest loyalty and digital initiatives. Responsibilities include:

  • Roadmap Management: Establish and maintain an integrated Guest Loyalty & Digital roadmap.
  • Governance & Program Management: Create oversight structures, identify risks, and manage issue resolution.
  • Performance Management: Monitor performance against KPIs and develop improvement plans.
  • Project Management: Execute complex, cross-functional projects efficiently.

Qualifications:
Candidates should have 7+ years of experience, a Bachelor’s degree in Business, and skills in program and project management. Knowledge in areas like guest loyalty, digital platforms, CRM, analytics tools, and hotel operations is essential. Strong communication and problem-solving capabilities, coupled with a strategic mindset, are critical for success in this role.

Work Model:
The position operates on a hybrid model, requiring three days in the Toronto office.

Commitment to Accessibility:
Four Seasons is dedicated to providing employment accommodations in line with human rights and accessibility laws.

Service Dispatcher – 4 Seasons Air Conditioning and Heating – Orlando, FL

Company: 4 Seasons Air Conditioning and Heating

Location: Orlando, FL

Expected salary:

Job date: Sun, 18 May 2025 05:05:59 GMT

Job description:

Job Description: Service and Sales Specialist

We are seeking a motivated and detail-oriented Service and Sales Specialist to join our team. This role combines exceptional service skills with non-technical procedures to enhance customer satisfaction and drive sales growth.

Key Responsibilities:

  • Utilize service skills to maintain a positive and professional relationship with clients, ensuring their needs are met efficiently.
  • Collaborate closely with an on-site technician to effectively address customer inquiries and resolve issues.
  • Leverage knowledge of HVACR-related terms to communicate effectively with customers and provide accurate information regarding products and services.
  • Implement marketing techniques to promote services and increase brand awareness, contributing to overall sales objectives.
  • Participate in job-costing activities to ensure competitive pricing and profitability for projects.
  • Demonstrate initiative in identifying new sales opportunities and follow up on leads to convert them into successful sales.

Qualifications:

  • Previous experience in customer service and sales, preferably in the HVACR industry.
  • Strong understanding of marketing strategies and their application in driving sales.
  • Ability to communicate technical information clearly to non-technical clients.
  • Excellent organizational skills and the ability to maintain accurate records of customer interactions and sales activities.
  • Proactive attitude with a commitment to personal and professional growth.

Join us in a dynamic role where your service skills and sales expertise can make a significant impact in our organization!