Sephora – Stage Experience Lead – Full Time – Pickering, ON

Company: Sephora

Location: Pickering, ON

Expected salary:

Job date: Tue, 08 Apr 2025 22:50:59 GMT

Job description: Job ID: 264362
Store Name/Number: ON-Shops at Pickering City Centre (1674)
Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience Lead – Full Time – Pickering, ON

Company: Sephora

Location: Pickering, ON

Expected salary:

Job date: Wed, 09 Apr 2025 01:38:32 GMT

Job description: Job ID: 264362
Store Name/Number: ON-Shops at Pickering City Centre (1674)
Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience and Services Manager, Stores – Richmond Hill, ON

Company: Sephora

Location: Richmond Hill, ON

Expected salary:

Job date: Tue, 08 Apr 2025 23:43:08 GMT

Job description: At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 264356
Store Name/Number: ON-Hillcrest (0856)
Address: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all Beauty Advisors and Paid Services Beauty Advisor (PSBA) teams who deliver client service in the Makeup, Skincare, Haircare, and Fragrance departments within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

  • Training & Development. Execute Beauty Advisor training for all new hires as well as for existing Beauty Advisor’s. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
  • Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Client Experience Lead (CEL) within the store. Engage with Beauty Advisor’s and clients on-stage whenever possible.
  • Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
  • Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the Beauty Advisor’s are aligned with each.
  • Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

  • You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
  • You have exceptional leadership and influential skills.
  • You have proven ability to lead and build top performing teams.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
  • You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Sephora – Stage Experience and Services Manager, Stores – Richmond Hill, ON

Company: Sephora

Location: Richmond Hill, ON

Expected salary:

Job date: Tue, 08 Apr 2025 22:42:27 GMT

Job description: At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 264356
Store Name/Number: ON-Hillcrest (0856)
Address: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all Beauty Advisors and Paid Services Beauty Advisor (PSBA) teams who deliver client service in the Makeup, Skincare, Haircare, and Fragrance departments within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

  • Training & Development. Execute Beauty Advisor training for all new hires as well as for existing Beauty Advisor’s. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
  • Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Client Experience Lead (CEL) within the store. Engage with Beauty Advisor’s and clients on-stage whenever possible.
  • Talent Champion. Communicate team hiring needs to the Talent & Business Operations leaders and participate in the hiring process for all roles on their teams. Manage the interviewing/hiring process for all direct reports. Support the store’s hiring needs as needed. Utilize the My Sephora Career (MSC) system as needed to source, select and hire candidates.
  • Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the Beauty Advisor’s are aligned with each.
  • Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

  • You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
  • You have exceptional leadership and influential skills.
  • You have proven ability to lead and build top performing teams.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
  • You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Senior Manager, Art Direction – Sephora – Toronto, ON

Company: Sephora

Location: Toronto, ON

Expected salary:

Job date: Sun, 06 Apr 2025 02:14:02 GMT

Job description: Job Type: Full Time
Function: Marketing
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: HybridAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.ABOUT THE ROLE:Are you ready to lead and inspire creative excellence at Sephora Canada? As the Senior Manager of Art Direction, you will ensure impactful and consistent branding, content, and social experiences across teams. Reporting to the Creative Director, you will champion innovative visual concepts for both digital and physical platforms, nurture talent, and drive progressive ideas. You will elevate retail opportunities through holistic thinking and cutting-edge technology, all while maintaining high standards and fostering team growth.WHAT YOU’LL DO:

  • Partner closely with Marketing, Visual Merchandising, DotCA, Loyalty, Retail Production and Corporate Communications to develop and deliver creative for robust 360 client experience to arrive at great insights and build creative solutions
  • Guide the team in conceptualizing and developing creative solutions that meet the brief’s expectations
  • Effectively communicate creative ideas and strategies to all project stakeholders
  • Integrate with partner agencies and manage collaborations with external vendors
  • Overseeing the execution process to ensure creative excellence
  • Develop, implement, and monitor quality standards across all creative disciplines
  • Strong understanding of how to develop work that is urgency and performance driven, and can work at ‘the speed’ of retail
  • You are proactively directing and inspiring the team to achieve and success through mentorship and feedback
  • Oversee photoshoots and art direction at high level

WHAT YOU’LL BRING:8+ years of design/art direction experience in an agency environment, with a minimum of 4 years of people leadership experience * An exceptional portfolio demonstrating innovative thinking and successful outcomes

  • Expertise in Adobe Creative Suite, Figma, and emerging digital platforms and AI technologies
  • Brand strategy execution experience is essential
  • Conceptual thinker and collaborative leader who is passionate about creativity and technology, and possesses a drive for excellence
  • You are resourceful and think creatively when executing concepts, not relying solely on traditional production methods to bring ideas to life
  • You solve problems and overcome challenges with poise and confidence
  • Great at expressing yourself clearly and creatively verbally, in writing, and presentations at all levels of the organization
  • You have a keen eye for creative detail while leading and balancing multiple projects, prioritizing integrity and accuracy in your craft
  • BA or BFA in Graphic Design or Communication Design preferred

#FSCHIRINGWHY YOU’LL LOVE WORKING HERE:

  • You’ll be part of a unique culture and family of passionate and inspiring individuals
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities
  • You’ll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more
  • Benefits you can mix and match, depending on your needs
  • Employee Assistance Program services for those times you need extra support
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
  • Holidays, time off, Summer Friday hours and flexibility to support work-life balance
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

Sephora Canada is seeking a Senior Manager of Art Direction to lead and inspire creative excellence. The role involves partnering with various teams to develop impactful branding and content while nurturing talent and driving innovative ideas. The ideal candidate has 8+ years of design/art direction experience, expertise in Adobe Creative Suite, and a passion for creativity and technology. Sephora Canada offers a unique culture, career opportunities within the LVMH group, and benefits to support employee well-being. The company is committed to diversity and creating an inclusive environment for all employees.

Senior Manager, Art Direction – Sephora – Toronto, ON

Company: Sephora

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Apr 2025 22:49:13 GMT

Job description: Job Type: Full Time
Function: Marketing
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: HybridAt Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.ABOUT THE ROLE:Are you ready to lead and inspire creative excellence at Sephora Canada? As the Senior Manager of Art Direction, you will ensure impactful and consistent branding, content, and social experiences across teams. Reporting to the Creative Director, you will champion innovative visual concepts for both digital and physical platforms, nurture talent, and drive progressive ideas. You will elevate retail opportunities through holistic thinking and cutting-edge technology, all while maintaining high standards and fostering team growth.WHAT YOU’LL DO:

  • Partner closely with Marketing, Visual Merchandising, DotCA, Loyalty, Retail Production and Corporate Communications to develop and deliver creative for robust 360 client experience to arrive at great insights and build creative solutions
  • Guide the team in conceptualizing and developing creative solutions that meet the brief’s expectations
  • Effectively communicate creative ideas and strategies to all project stakeholders
  • Integrate with partner agencies and manage collaborations with external vendors
  • Overseeing the execution process to ensure creative excellence
  • Develop, implement, and monitor quality standards across all creative disciplines
  • Strong understanding of how to develop work that is urgency and performance driven, and can work at ‘the speed’ of retail
  • You are proactively directing and inspiring the team to achieve and success through mentorship and feedback
  • Oversee photoshoots and art direction at high level

WHAT YOU’LL BRING:8+ years of design/art direction experience in an agency environment, with a minimum of 4 years of people leadership experience * An exceptional portfolio demonstrating innovative thinking and successful outcomes

  • Expertise in Adobe Creative Suite, Figma, and emerging digital platforms and AI technologies
  • Brand strategy execution experience is essential
  • Conceptual thinker and collaborative leader who is passionate about creativity and technology, and possesses a drive for excellence
  • You are resourceful and think creatively when executing concepts, not relying solely on traditional production methods to bring ideas to life
  • You solve problems and overcome challenges with poise and confidence
  • Great at expressing yourself clearly and creatively verbally, in writing, and presentations at all levels of the organization
  • You have a keen eye for creative detail while leading and balancing multiple projects, prioritizing integrity and accuracy in your craft
  • BA or BFA in Graphic Design or Communication Design preferred

#FSCHIRINGWHY YOU’LL LOVE WORKING HERE:

  • You’ll be part of a unique culture and family of passionate and inspiring individuals
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities
  • You’ll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more
  • Benefits you can mix and match, depending on your needs
  • Employee Assistance Program services for those times you need extra support
  • Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
  • Holidays, time off, Summer Friday hours and flexibility to support work-life balance
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

This is a full-time Marketing position at Sephora Canada located in Toronto, ON. The role involves leading and inspiring creative excellence, ensuring impactful branding across teams, and championing innovative visual concepts for digital and physical platforms. The ideal candidate will have 8+ years of design/art direction experience, expertise in Adobe Creative Suite, brand strategy execution experience, and a BA or BFA in Graphic Design. Benefits include access to the global luxury group LVMH, career opportunities, employee assistance programs, and work-life balance support. Sephora Canada is committed to equal opportunity and diversity in the workplace.

Sephora – Stage Experience Lead – Full Time – Kingston, ON

Company: Sephora

Location: Kingston, ON

Expected salary:

Job date: Sat, 29 Mar 2025 23:27:05 GMT

Job description: Job ID: 263906
Store Name/Number: ON-Cataraqui (0588)
Address: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience Lead – Full Time – Kingston, ON

Company: Sephora

Location: Kingston, ON

Expected salary:

Job date: Sun, 30 Mar 2025 00:19:40 GMT

Job description: Job ID: 263906
Store Name/Number: ON-Cataraqui (0588)
Address: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience Lead – Full Time – Ottawa, ON

Company: Sephora

Location: Ottawa, ON

Expected salary:

Job date: Sun, 23 Mar 2025 06:31:04 GMT

Job description: Job ID: 263507
Store Name/Number: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience Lead – Full Time – Ottawa, ON

Company: Sephora

Location: Ottawa, ON

Expected salary:

Job date: Sat, 22 Mar 2025 23:20:05 GMT

Job description: Job ID: 263507
Store Name/Number: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.