Amazon – Software Development Engineer, Sponsored Products SP – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Wed, 30 Jul 2025 07:11:57 GMT

Job description: DESCRIPTIONSoftware Development Engineer – Sponsored ProductsAmazon Sponsored Products is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to Amazon’s Selling Partners and key to driving their long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving team with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.This position will be part of the Advertiser Growth organization within Sponsored Products (SP). Our team focuses on launching innovative controls that help +1.4MM advertisers create and manage performant SP campaigns to grow their business. We develop recommender systems to help advertisers use these controls effectively and develop state-of-art AI/ML based optimization services to represent our advertisers in the SP marketplace. We strive to improve the ability for advertisers to help shoppers discover relevant products on customer search, browse and detail pages.We’re looking for innovative and customer-obsessed professionals who can help us take our products to the next level. We embrace leaders with a startup mentality — those who seek a disruptive yet clear mission and purpose, have an unambiguous owner mindset, and are relentlessly obsessed with making connections with customers.As a software engineer you will be responsible for designing highly scalable APIs and implementing controls to help our partners scale. You will have a direct impact on our customers by putting our vast amount of data to work by deploying advanced analytics and machine learning algorithms to automate advertisers marketing strategies, increase sales for advertisers. You will build robust predicting services and recommendation engines for solutions that handle massive throughput under tight latency constraints including optimization of runtime machine learning models.We’re a fast-growing team with a very high focus from business to grow, so there’s lot of opportunities.Key job responsibilities
You are:Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Team obsessed: You help grow your team members to achieve results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.Engaged by ambiguity: You’re able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customersYou will:Own technical vision and direction: You identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running.Build and grow your team: You’ll be a key contributor on an engineering team that delivers results. This means you’ll wear a lot of hats — from software design, implementation, project management, operations, working with business partners, and so on. You’ll be an example of Amazon’s leadership principles and work to grow more leaders within your group.Collaborate on product direction: You’ll build and maintain strong relationships between engineering and partner disciplines (Product, User Experience, QA) to ensure that we’re focused on delivering the right product for customers.Lead beyond your team: You will be a key part of a small but growing community of engineering leaders who support their teams and contribute to the overall growth of our product development organization. You’ll share your experience and technical acumen in order to drive technology decisions across our organization.Own your own shop: Our products reach hundreds of millions of customers around the world. We run operations 24x7x365 and the services your team delivers must meet high standards for operational excellence. Our teams own and operate the systems we build.BASIC QUALIFICATIONS– 3+ years of non-internship professional software development experience
– 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
– Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS– 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
– Bachelor’s degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Vision Software Engineer – – Vancouver, BC

Company:

Location: Vancouver, BC

Job description: or project management experience is an asset as there is an opportunity to lead a team in this role. This Senior Software… Developer will work in the R&D team and report to the Software Development Manager. Design and develop 3D acquisition…
The role is for a Senior Software Developer in the R&D team, reporting to the Software Development Manager. Project management experience is advantageous as there is an opportunity to lead a team. The primary responsibilities include designing and developing 3D acquisition systems.
I’m unable to access the contents of that URL directly. However, if you provide me with details or key points about the job description you’re interested in, I can help you create a similar job description or summarize it!

Expected salary: $102400 – 145920 per year

Job date: Tue, 29 Jul 2025 22:51:44 GMT

Stripe – Staff Software Engineer, Data – Toronto, ON

Company: Stripe

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Jul 2025 05:55:16 GMT

Job description: Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamThe Company Universe team is responsible for all things data in support of the Sales, Marketing, and Self-Serve Growth business at Stripe. We are at the forefront of understanding how Stripe can enhance its services to better support both our current customers and potential future businesses around the globe, and equip our field and operation teams with data to help them make informed decisions in support of our users. We are looking for talented data-minded software engineers to help us manage business critical data leveraged across the entire organization. If you are passionate about data, excited about designing data pipelines and data-driven user experiences, and motivated by having an outsized impact on the business, we want to hear from you.What you’ll doAs a Staff Software Engineer on the Company Universe team, you will play a crucial role in designing and developing robust data pipelines and applications that empower Stripe’s Growth, Sales, and Marketing teams. You will collaborate with cross-functional teams to ensure accurate and complete data, enabling informed business decisions and improving customer experiences. Your expertise will drive the design of solutions that enhance visibility into the performance of GTM organizations while maintaining the highest standards of data integrity.Responsibilities

  • Lead the design, development, and maintenance of data pipelines, models, and applications that support the Growth, Sales, and Marketing functions at Stripe, ensuring they meet critical business objectives.
  • Develop strong subject matter expertise in the systems you manage, setting and managing SLAs for both data pipeline and datasets.
  • Build and enhance the data foundations, including infrastructure, pipelines, and tools that facilitate collaboration between Growth, Sales, and Marketing teams, utilizing technologies such as Spark, Scala, and Airflow.
  • Design and implement data movement frameworks and systems that facilitate seamless integration between internal systems and third-party data sources, ensuring efficient data flow and accessibility across platforms while maintaining data integrity and security.
  • Mentor and guide junior engineers, fostering a culture of innovation and adherence to best practices in software development, data quality, and project delivery.
  • Utilize strong analytical and problem-solving skills to address complex issues, effectively communicating findings and recommendations to cross-functional stakeholders.

Who you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

  • 10+ years of hands-on software development experience, with a strong focus on building and maintaining data-intensive applications.
  • Proven experience leading technical initiatives and influencing cross-functional teams, ensuring successful project delivery aligned with business goals.
  • Strong background in writing and debugging data pipelines using distributed frameworks such as Spark, Hadoop, or similar technologies.
  • Proficient in at least one backend development language (e.g., Scala, Java, or Go) along with solid SQL expertise.
  • Exceptional analytical skills, with an in-depth understanding of data quality issues and the ability to dive into complex datasets to resolve inconsistencies.
  • Excellent communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences while collaborating effectively across teams.

Preferred qualifications

  • Familiarity with Growth or GTM roles, understanding the data needs specific to Sales and Marketing functions.
  • Experience working with large-scale data systems such as Presto/Trino, MongoDB and Apache Pinot.
  • Experience with building, deploying, and optimizing machine learning models, along with an understanding of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
  • Knowledge of the integration of machine learning models into data pipelines and applications for enhanced business insights and predictions.

Hybrid work at StripeThis role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.Pay and benefitsThe annual salary range for this role in the primary location is C$208,000 – C$312,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.Office locationsTorontoRemote locationsRemote in CanadaTeamData & Data ScienceJob typeFull time

Network Technician – Software Resources – Orlando, FL

Company: Software Resources

Location: Orlando, FL

Expected salary:

Job date: Fri, 25 Jul 2025 04:09:03 GMT

Job description:

Job Description: Staffing Specialist

Overview:

With over three decades of experience, we are a trusted staffing partner specializing in a variety of sectors, including Technology (IT, Creative & Marketing) and Finance. Our commitment to building enduring relationships with clients and candidates alike distinguishes us in the staffing industry. We are currently seeking a dynamic Staffing Specialist to join our dedicated team.

Key Responsibilities:

  • Client Relationship Management: Cultivate and maintain strong partnerships with clients to understand their staffing needs, organizational culture, and business objectives.
  • Talent Acquisition: Identify and source top talent across IT, Creative, Marketing, and Finance sectors through various channels, including job boards, social media, and networking events.
  • Candidate Assessment: Conduct thorough interviews and assessments to evaluate candidates’ skills, experience, and cultural fit, ensuring high-quality placements.
  • Market Research: Stay informed about industry trends and competitive hiring practices to provide valuable insights to clients and enhance recruitment strategies.
  • Collaboration: Work closely with internal teams to streamline the staffing process and ensure a positive experience for both clients and candidates.
  • Reporting: Maintain accurate records of recruitment activities and provide regular updates to management regarding progress and challenges.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • Proven experience in staffing or recruiting, preferably within the Technology, Creative, Marketing, or Finance industries.
  • Strong interpersonal and communication skills, with the ability to build rapport with clients and candidates.
  • Excellent organizational skills and attention to detail.
  • Proficient in using Applicant Tracking Systems (ATS) and other recruitment tools.

Why Join Us?

  • Be part of a reputable organization with a long-standing history in the staffing industry.
  • Opportunity to work with a diverse range of clients and candidates across dynamic sectors.
  • Collaborative and supportive work environment focused on professional growth.
  • Competitive salary and benefits package.

If you are passionate about connecting top talent with amazing opportunities and thrive in a fast-paced environment, we would love to hear from you!

Foilcon – Software Developer CRM 8851 – Toronto, ON

Company: Foilcon

Location: Toronto, ON

Expected salary:

Job date: Sun, 27 Jul 2025 00:13:30 GMT

Job description: Job Description:HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.DescriptionResponsibilities

  • Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
  • Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
  • Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
  • Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
  • Documenting processes and technical designs and updating build books
  • Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
  • Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
  • Design and develop prototypes and proof of concepts
  • Document build books, working with LRC staff on actual implementation document performance measures of the new environments
  • Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
  • Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
  • Develop unit testing scripts to confirm successful installation/configuration
  • Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
  • Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments
  • Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
  • Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
  • Ensure designs are re-sizable / scalable for multiple screen platforms
  • Recommend development and support technologies that provide more efficient code management
  • Ensure web pages are AODA compliant and are compatible across multiple browser technologies
  • Develop testing scripts to ensure integrity during change
  • Define diagnostic methods to help incident management
  • Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Knowledge Transfer Requirements

  • Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
  • All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
  • Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

SkillsExperience and Skill Set RequirementsSoftware Development Experience – 40%

  • 10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
  • 10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
  • 5+ years of hands on experience in developing Web Services using SOAP
  • 5+ years experience developing integration using REST service
  • 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
  • 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
  • 4+ years hands on experience with Jscript boostrap framework
  • 10+ years experience developing unit testing scripts
  • 10+ years setting up and developing solutions with multi-organization data structures and data visibility
  • 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
  • 2+ years experience configuring in Siebel IP 20.x

Technical Skills – 25%

  • 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
  • 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
  • 10+ years with Siebel data modelling and EIM
  • 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
  • 10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS.
  • 5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders

Installation, Design, Configuration, Integration and Troubleshooting – 20%

  • 10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data.
  • 10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on.
  • 10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
  • 10+ years of hands on experience on development best practices and standards with Siebel Repository
  • 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
  • Experience and understanding of Workspace and parallel development
  • Experience with evaluating and documenting Siebel upgrade paths

Methodologies, Documentation and Soft Skills – 15%

  • Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
  • Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
  • Experience with documenting processes and enhancement build books
  • Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
  • Experience with developing prototype build books
  • Experience with documenting performance measures of the new environments
  • Experience working in an agile project delivery team
  • Excellent analytical, problem-solving and decision-making skills
  • Strong collaboration skills with a proven track record for building strong working relationships
  • A demonstrated team player with a track record for meeting deadlines
  • Strong verbal and written communication skills
  • Strong communication skills to present technical designs/solutions to business clients

Must haves:

  • Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above
  • Siebel EAI, EIM (10+ years)
  • Siebel data model (10+ years): Data model extension
  • Siebel Remote (10+ years): Docking Object, Siebel Anywhere
  • Siebel OpenUI (7+ years): PM/PR Scripting
  • Siebel Smart Scripts and Task Based UI (5+ years)
  • Siebel e-Services ( 10+ years)
  • Oracle BI Publisher Report
  • Oracle Service Cloud (OSC)
  • Java™ Enterprise Edition (J2EE), Java™, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years)
  • REST web service (using JSON) (5+ years)

Must have:

  • 10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
  • 5+ years of hands on experience in developing Web Services using SOAP
  • 5+ years experience developing integration using REST service
  • 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
  • 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
  • 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
  • 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
  • Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources

Nice to have:

  • 10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS.

Texada Software – Customer Support Coordinator – Toronto, ON

Company: Texada Software

Location: Toronto, ON

Expected salary:

Job date: Sun, 27 Jul 2025 02:06:31 GMT

Job description: Job DescriptionTexada is seeking a highly motivated, customer focused individual to join our Customer Support team in Canada to support our customers in Australia and New Zealand, working in North American Eastern Time: 6pm-3:00am with 30 minute lunch and 2x 15 minute breaks. Some of Texada’s biggest and most strategic customers are based in Australia, this is a position with significant impact on how Texada is viewed by our customers and has significant visibility within the organization. The ideal candidate will have strong problem solving skills, a great appetite to learn and good communication skills. Heavy Equipment dealership experience is not required but highly valued. You will work in a fast-paced environment with a large group of software professionals to support state-of-the-art web and mobile applications for our customers.Strategic ValueCustomer Support Coordinators engage with internal and external customers to support, configure and expand our software applications. Providing a hands-on approach you will answer and report on customer interactions through a ticket system, leverage and expand a knowledge base, build relationships with customers and coordinate with subject matter experts to deliver helpful and informative customer experiences.Work location and travel

  • This position is available at our office at Mississauga, ON, Canada.
  • Remote work becomes available once trained on our products and processes for 4 weeks at the manager’s discretion.
  • Candidates should be authorized to work in Canada without restriction or sponsorship.

How you will be contributing

  • Communicating with Customers via tickets, phone, email and virtual meetings to support their business processes through the use of our applications
  • Troubleshooting Customer issues within our applications to determine next steps
  • Meeting with customers to review their situation and coach them on best use of our software
  • Researching past issues to inform current tickets
  • Working with internal teams to advocate for customer priorities
  • Managing incidents by helping to coordinate attention on the incident and communicating to the customer updates as they happen
  • Creating training documentation and Knowledge Articles to help deflect new customer cases
  • Follow company policies and procedures for creating, scrubbing, updating, escalating, transitioning and closing customer cases
  • Identify ticket trends and work to maintain resolution times
  • Work within team circles on internal and external projects
  • Perform application tests to identify issues and understand customer workflows
  • Learn our applications and the business of our customers to become valuable and qualified for further internal positions within our company
  • Contribute to other assigned projects

What we are hoping to find in your background

  • Experience that demonstrates your ability to communicate well with customers and recognize the right opportunities to communicate
  • Experience in problem solving complex or lengthy issues
  • Experience supporting software and working with customers is valuable.
  • Proficiency in using AI tools to enhance content creation, personalize messaging, and improve workflow efficiency.

How to grab our attention

  • Have either heavy equipment industry background, or rental industry background, or dealership experience
  • Accounting knowledge or background is valuable.
  • Show us you are detail oriented.
  • Demonstrate to us your ability to solve interesting problems.

Competencies for Success

  • Patience and curiosity while troubleshooting complex issues
  • Experience in supporting clients as a primary contact or lead using phone and/or email
  • Demonstrate initiative, a willingness to learn new skills and the capacity to take on increasingly challenging projects
  • Motivated, comfortable working independently and in team-based environments
  • Professional and clear communication skills, both written and verbal
  • Ability to manage multiple tasks and projects
  • Knowledge of support tools such as ticketing systems, Jira, Knowledge Bases
  • Efficiency and empathy in managing customer expectations through SLA based targets
  • Knowing our products is not required, we can teach you that

Who you will be working forServing leading equipment dealers and rental houses in North America, Australia & New Zealand, and Europe, Texada Software specializes in SaaS solutions tailored for the equipment rental, sales, and service industries. Established in 1984, the company leverages extensive industry experience to offer a comprehensive platform that manages the entire equipment lifecycle. This includes everything from customer relationship management and service delivery to inventory and rental asset management. Texada’s software facilitates efficient operations across multiple facets of business management, streamlining processes such as equipment rental, service management, and sales productivity through innovative tools and features designed to enhance customer engagement and operational efficiency.At Texada We Are…Purposeful, Passionate, and Proud: We are here to make a difference – to our industry, our customers, and to each other.Innovators & Learners: We innovate our products and our company. Our innovation involves trying new things, that sometimes work well and other times doesn’t. As we try we learn, and as long as we learn we are succeeding.Driven to improve, not to be perfect: We are fanatical about improving our products and our company. Our bias is for improvement, not perfection. “Most Improved” is our favorite award.Delivering our Long-term Vision Today: We have a long-term vision for transformation in our industry. Our vision is for the long term, but we are impatient to bring it to life. We find ways bring our vision to life today.PowerfulTogether: We recognize that while we are built from different people and cultures we are better and stronger together. We embrace our diversity with a firm commitment to being PowerfulTogether.We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.Texada is committed to Employment Equity and encourages applications from every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.Texada fosters an inclusive and accessible environment. If you need assistance or accommodation during the recruitment process, you may contact us during the interview process and we will work with you to support your request.

PBS Systems – Ottawa Remote – Bilingual Automotive Software Trainer (Fixed Ops) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 17 Jul 2025 22:35:13 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – Fixed OpsReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Fixed Ops you will provide training to existing customers in the Service and/or Parts modules of our Dealer Management Software in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing)
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • Experience in the parts and/or service area of a dealership
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; a valid passport and/or US visa (if applicable), and a valid driver’s license are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – Ottawa Remote – Bilingual Accounting Software Trainer (Automotive Industry) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 17 Jul 2025 22:15:34 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – AccountingReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Accounting you will provide training to existing customers in the Accounting module of our Dealer Management Software, in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Bilingual Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of the Ottawa and surrounding area. 75% of your time would be spent working from home and 25% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.