Customer Service Representative (4am-12pm) – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Wed, 01 Jan 2025 23:46:06 GMT

Job description: The Customer Support Representative is responsible for providing direct support to Account Executives, Marketing Associates, and customers. They serve as a key point of contact for resolving customer inquiries, providing product information, and ensuring a positive customer experience. The CSR assists with order processing, troubleshooting technical issues, and facilitating communications between clients and internal teams. Strong communication skills, attention to detail, and a customer-centric approach are essential for success in this role.

Sysco – National Routing Optimization Manager – Ottawa, ON

Company: Sysco

Location: Ottawa, ON

Expected salary:

Job date: Thu, 19 Dec 2024 00:57:21 GMT

Job description: National Routing Optimization ManagerReports ToVP, Field Operations CanadaLocationRemoteTypeFull Time Contract – (12 months)Closing DateJanuary 6, 2025Company OverviewSysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?For more information, visit or follow us @SyscoCanada at ; orFor a full list of opportunities, visitRole:This role is responsible for evaluating and leading national and regional initiatives with the goal of improving our Transportation cost per case via building more efficient and consistent delivery routes in the most cost-effective manner possible.Role Responsibilities:

  • Review regions quarterly and identify opportunities to improve routing efficiencies, reduce delivery expense and improve equipment utilization.
  • Maximize pieces per truck, pieces per mile while remaining compliant with Hours-of-Service Regulations.
  • Conduct meetings with VP Field Sales/VP National Sales to develop and identify opportunities for improving on service levels and achieving organizational goals.
  • Conduct effectiveness study for 6-day opportunity and provide roll out best practices
  • Work in collaboration with our 360 team to integrate and automate additional functions and access to support our sales team;
  • Lead the implementation of Territory Planner across each region. (Ensuring we have the most efficient fulfilment path to major customers from our sites)
  • Align new Regions with customer base (optimizing for the most efficient and balanced routing across Canada)
  • Audit customer delivery frequency vs. volume (managing designated delivery days)
  • Balancing delivery volumes (reducing equipment and our carbon footprint needed to service customer)
  • Canadian administrator for Roadnet, maintaining Roadnet delivery information system and ensure that applicable upgrades/changes to the system are made in a timely manner.
  • Develop and maintain best practices, ensuring all system functions are aligned and consistent across Canada; streamline reporting and KPI’s
  • Conducting new customer cost analysis
  • Support sites with contingency planning
  • Create ODI reporting structure tracking sales, pieces per truck, pieces per mile and fuel usage.
  • Assist and train routing leads on Roadnet system changes/upgrades
  • Effectively manage, coach and develop routing staff focusing on continuous improvement
  • Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

  • Five (5+) years in a dispatch/routing related role.
  • Geographical knowledge of service area and map reading skills.
  • Variety of transportation routing experience preferred.
  • Foodservice distribution is an asset.
  • Post-secondary education in logistics and transportation is preferred.
  • Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
  • Knowledge of AS400 and oracle WMS systems.
  • Enterprise Road Net or other dispatch and routing software knowledge is an asset.
  • Geographical knowledge of the region.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.External candidates submit cover letter & resume via www.sysco.ca/careersOur Purpose:Connecting the world to share food and care for one anotherOur Mission:Delivering success for our customers through industry-leading people, products and solutionsOur Identity:Together we define our future of foodservice and supply chainSysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.Here’s a sample of the many benefits Sysco colleagues enjoy:Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups(*benefits may vary based on location or bargaining unit)

Customer Service Representative – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Wed, 01 Jan 2025 23:21:25 GMT

Job description: A Customer Sales Representative (CSR) is responsible for providing direct support to Account Executives, Marketing Associates, and customers. The CSR will assist with tasks such as order processing, resolving customer inquiries and concerns, and coordinating with internal teams to ensure customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The CSR plays a crucial role in maintaining positive relationships with customers and assisting the sales team in achieving their goals.

Field Service Coordinator (2nd) – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Fri, 20 Dec 2024 23:33:57 GMT

Job description: The role of a Sysco Marketing Support Specialist involves working with Sysco customers to provide expanded service channel options. This position focuses on supporting Marketing Associates in delivering planned strategies to enhance customer engagement and satisfaction. Utilizing Salesforce.com (Sysco 360), the Marketing Support Specialist is responsible for capturing all customer interactions and effectively communicating key information to Marketing Associates. This job requires strong attention to detail, excellent communication skills, and a proactive approach to maximizing customer satisfaction and driving sales growth.

Sales Consultant Orlando – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Sat, 07 Dec 2024 23:01:46 GMT

Job description: This job requires a candidate with a preferred 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies. The ideal candidate will have at least 2 years of experience in a similar role. Responsibilities may include developing marketing strategies, managing agricultural or animal science operations, and overseeing culinary operations. Strong communication skills, creativity, and a passion for the food industry are essential for success in this role.

Sales Consultant (Port St John /Titusville/Cocoa Beach) – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Sun, 17 Nov 2024 23:19:22 GMT

Job description: This job opportunity requires a minimum of a High School diploma, with a preference for candidates who hold a 4-year degree in culinary arts, business, marketing, agriculture/animal science, or a related field. The ideal candidate will have a strong understanding of food industry trends, business management principles, and marketing strategies. This role may involve working in a variety of settings, such as restaurants, agricultural businesses, or food production facilities. Strong communication skills, creativity, and a passion for food and agriculture are essential for success in this position.

Sysco – Bilingual Sales Consultant, Virtual Sales (English/French) – Mississauga, ON

Company: Sysco

Location: Mississauga, ON

Expected salary:

Job date: Tue, 19 Nov 2024 02:48:37 GMT

Job description: Bilingual Sales Consultant, Virtual Sales (English/French)Reports ToDirector, Virtual SalesLocationRemoteTypePermanent, Full TimeClosing DateDec 30, 2024Company OverviewSysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.Guest Supply Canada, a wholly owned subsidiary of Sysco and a division of Guest Worldwide, specializes in the distribution of products such as personal care amenities, a full range of textiles, paper products and hotel room accessories to the Travel and Leisure industry. Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture textiles and personal care amenities and distribute nearly everything else you find in the hotel public guest areas in the hotel room. For more information, visit www.guestsupply.caSysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?For more information, visit or follow us @SyscoCanada at ; orFor a full list of opportunities, visitRole:The bilingual Sales Consultant, Virtual Sales is responsible for promoting the Company’s products and services through building relationships with new and existing customers by telephone, email, and other electronic means. This position maintains and grows sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning and FF&E products to hotels, motels, management groups and/or additional markets for an assigned territory. The main focus of the Sales Consultant, Virtual Sales is to help the Company’s customers succeed while achieving sales and profit goals established by the Company.Role Responsibilities:

  • Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up. Utilize product knowledge, ROI and analytical research tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and opportunities.
  • Maintain, build, and expand customer relationships via telephone, email or other electronic means.
  • Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Also provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery.
  • Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction.
  • Regularly communicate with assigned accounts regarding new products and services, company changes, holiday schedules, item changes, and new sales opportunities. Update customer about any pricing/ item changes or information.
  • Immediately notify management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
  • Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
  • Assists in the set-up of new accounts including the creation of customer order guides, obtaining new account applications, setting up price-rules, establish order/delivery schedules, implement customer/vendor pricing agreements, create files, etc. Coordinate with each appropriate department in order to meet or exceed the customer’s expectation.
  • Accurately forecast sales results and trends for a specific sales region. Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present
  • Maybe required to work non-traditional hours, while also providing a level of individual autonomy to support and successfully meet customer needs
  • Track activities and results, collaborate on opportunities, and champion the team selling process through use of Salesforce (Sysco’s CRM tool)
  • Take a proactive approach to owning learning / development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

  • Must be bilingual (English/French)
  • Minimum 1 years or more of sales experience required, with a proven record of sales success and history of accomplishments
  • Experience in hospitality or supply/distribution sales preferred
  • Experience in relationship sales managing new and existing customer opportunities and up-selling preferred
  • Experience with trip planning, territory routing, and account prioritization preferred
  • Completion of post-secondary education or equivalent experience
  • 1 – 3 years sales experience with proven record of sales success and history of accomplishments.
  • Experience in the hospitality or distributed supplies industry preferred.
  • Experience in relationship sales managing repeat customer orders and up-selling preferred.
  • Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to communicate clearly through email and telephone. Ability to effectively present information and respond to questions from clients, management and associates. Capable of working with others in a proactive and constructive manner.
  • Excellent organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives autonomously and shift priorities as necessary. Uses time effectively.
  • Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversation.
  • Capacity to convey ideas effectively and sell a variety of products
  • Professional demeanor, vibrant personality, and the ability to instill trust with people.
  • Goal-oriented and driven self-starter who can work independently within a team environment and strive to be the best.
  • Familiarization with customer service activities, interdepartmental communications and general finance concepts is required. Understanding of Sysco’s key business metrics and systems– preferred.
  • Attendance/Punctuality – Is consistently at work and on time. Ensures work responsibilities and customer requirements are covered when absent. Arrives at meetings and appointments on time.
  • Computer literacy including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook) and Internet navigation.
  • Familiarity with analytical software tools and CRM systems (Salesforce.com) a plus
  • Valid driver’s license with access to a vehicle may be required as there will be 5-10% travel.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.External candidates submit cover letter & resume via www.sysco.ca/careersOur Purpose:Connecting the world to share food and care for one anotherOur Mission:Delivering success for our customers through industry-leading people, products and solutionsOur Identity:Together we define our future of foodservice and supply chainSysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.Here’s a sample of the many benefits Sysco colleagues enjoy:Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups(*benefits may vary based on location or bargaining unit)

Sales Consultant (Port St John /Titusville/Cocoa Beach) – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary:

Job date: Sat, 09 Nov 2024 23:07:03 GMT

Job description: The ideal candidate for this job will have a High School diploma, with a preference for a 4-year degree in culinary arts, business, marketing, agriculture/animal science, or a related field. This position may involve working in the food industry, managing agricultural or animal-related operations, or overseeing marketing and sales strategies. Strong communication skills, leadership abilities, and a passion for the chosen field are key traits for success in this role.

Inside Sales Representative – Sysco – Orlando, FL

Company: Sysco

Location: Orlando, FL

Expected salary: $20 per hour

Job date: Thu, 24 Oct 2024 22:09:43 GMT

Job description: The job requires someone with strong communication and interpersonal skills to effectively sell and market food products for Sysco, the global leader in the industry. Knowledge of sales techniques, marketing principles, products, and the company and industry is crucial for success in this role. The job involves working with Sysco’s subsidiaries and affiliates to drive sales and distribution of food products.