Vena Solutions – Consultant, Managed Services – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Apr 2025 22:57:16 GMT

Job description: This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. #LI-REMOTEAre you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you!Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.What you will do:

  • Maintain and manage a portfolio of customers subscribed to Expert Services offering
  • Build and foster strong client relationships, gaining credibility and trust
  • Provide design and architectural guidance applying best practices and product knowledge for our customers
  • Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
  • Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
  • Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
  • Work with clients on strategic planning and roadmap for expanded use of Vena
  • Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities

Does this sound like you?:

  • You have 4+ years of software implementation, consulting or finance/accounting experience
  • You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
  • You have exceptional organizational, presentation, and communication skills
  • You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
  • You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
  • You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
  • You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
  • You are a great team player and can also thrive in self-managed and independent environments

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Senior Customer Advocacy Marketing Manager – Vena Solutions – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 23:56:12 GMT

Job description: This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotelyPosition SummaryLead Vena’s customer advocacy (Excelerator’s) program and champion the voice of the community’s biggest evangelists by helping us to identify the best-in-class stories and use cases of our customers across segment, industry and product and recognizing these individuals for their professional growth. With a dedicated team for support, this Senior Customer Advocacy Marketing Manager will have 3 core focuses:

  • Build long-lasting relationships with our top customers
  • Partner with customers to ensure that best-in-class stories are identified
  • Advocating for customers internally and externally to bring their stories to life across all channels

This role will work in close collaboration with our Sales, Marketing, and C-level leadership to identify key stories and their place within our sales, customer success and marketing journeys.What you will do

  • Develop and execute a comprehensive customer advocacy strategy, including establishing processes for cross-functional collaboration in gathering, validating, and leveraging the voice across various program types such as stories, strategic events, product feedback, etc.
  • Define and track program KPIs, communicating metrics clearly to Account Management, Customer Experience, Sales, and Marketing teams while maintaining regular reporting on the effectiveness of customer advocacy initiatives.
  • Build and manage strategic relationships with top-tier customers and work with Marketing leadership to implement a customer tiering system that drives program participation and engagement.
  • Create and evolve flagship customer programs including awards ceremonies, user groups, Customer Advisory Boards, and other initiatives to deploy advocacy.
  • Innovate on the systematic approach to gather customer reviews on platforms like G2, Gartner Peer Reviews, and TrustRadius.
  • Develop and distribute compelling customer content across digital, social, and event channels, finding creative ways to showcase customer success through reference activities, sales collateral, and press events.
  • Foster a vibrant customer community through engaging content creation, event organization, and facilitating meaningful peer-to-peer interactions that drive loyalty and inspiration.
  • Partner with customers to highlight transformative stories that demonstrate impact, celebrating their accomplishments through targeted award programs and showcasing successful customer journeys.
  • Other duties as assigned

Does this sound like you?

  • 5 years working on or leading a customer marketing/customer reference team or similar program; experience working in B2B, tech and/or sales is a plus
  • Proven ability to understand technical products and discern quality of use cases for storytelling
  • Proven ability to manage people / lead a team
  • Excellent communication and presentation skills
  • Proven experience working with executives and C-levels

This position is for a Senior Customer Advocacy Marketing Manager at Vena, where the focus is on building relationships with top customers, identifying and sharing their success stories, and advocating for them internally and externally. Responsibilities include developing a customer advocacy strategy, tracking KPIs, managing relationships with top customers, creating customer programs, gathering customer reviews, creating customer content, and fostering a customer community. The ideal candidate will have experience in customer marketing, B2B, tech or sales, understand technical products, have strong communication and leadership skills, and have experience working with executives.

Staff Product Designer, Design Systems – Vena Solutions – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Fri, 24 Jan 2025 23:14:54 GMT

Job description: This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. #LI-RemoteAt Vena Solutions, we are seeking a talented Staff Product Designer to work with our Design Systems team, responsible for design systems and user experiences across various products. You’ll collaborate with other designers and managers on a broad range of design challenges, as we strive to create user-friendly experiences for our customers.In this role, product design is the core of our creative practice. You will create customer centric experiences that seamlessly blend finance, design, business and technology. Partnering closely with Product Managers and our development teams, you will be empowered to design solutions that address complex and evolving business challenges with meticulous attention to detail.Join us at Vena Solutions and contribute to shaping the future of financial planning and analysis software. Work with cutting-edge technology and collaborate with high-performing teams to make a meaningful impact in the world of business finance.What you will do:

  • Design and maintain the components, UI patterns, and documentation for Vena’s design system and component library.
  • Work side-by-side with product designers, engineers, writers, and other stakeholders from around the company to develop the tools and processes they need to build world-class user experiences.
  • Write documentation and usage guidelines that teach designers and engineers how to use components and patterns across design and code.
  • Partner with cross-functional teams, including marketing and customer support to ensure a cohesive and holistic user experience
  • Conduct and leverage market analysis, user research, and usability testing to inform design decisions and endure user-centric product development
  • Simplify complex processes into intuitive and elegant design solutions leveraging data, user feedback while working with technical constraints/opportunities
  • Champion a design thinking culture in the organization by keeping up to date with latest design trends, tools, and technologies to ensuring innovative and competitive design solutions
  • Create wireframes, mock-ups and prototypes to effectively communicate design ideas and gather feedback
  • Present design concepts and solutions to stakeholders effectively communicating design rationale and user benefits
  • Ensure final product designs meet high-quality standards including accessibility standards while aligning with Vena Solution’s brand and user experience guidelines
  • Other duties as assigned

Does this sound like you?

  • 5+ years of experience in a Product Design centric role
  • Plenty of experience contributing to a design system or even leading the creation of one.
  • The ability to communicate large, complex concepts to both technical and non-technical stakeholders.
  • Familiarity with issues surrounding innovative financial planning product design
  • Exemplary design and strategy skills showcased in a portfolio of recent work
  • Experience with designing digital SaaS products or in a similar B2B environment
  • Detail-oriented with strong organizational and verbal communication skills
  • Comfortable moving from vision to execution to create bar-raising experiences
  • Contribute to UX best practices with continually advocating for design thinking
  • A portfolio showcasing previous design projects, particularly those related to financial planning or finance SaaS products, demonstrating your skills and experience in solving complex design challenges.
  • Have a ton of fun while designing!

The position of Staff Product Designer at Vena Solutions offers flexibility in working full time in the Toronto office, hybrid throughout the week, or entirely remote. The role involves collaborating with other designers and managers to create user-friendly experiences for customers through design systems and user experiences across various products. Responsibilities include designing and maintaining components, UI patterns, and documentation for Vena’s design system, conducting market analysis and user research to inform design decisions, and ensuring final product designs meet high-quality standards. The ideal candidate has 5+ years of experience in a Product Design role, experience with design systems, familiarity with financial planning product design, strong organizational and communication skills, and a portfolio showcasing previous design projects.

Vena Solutions – Associate Consultant, Managed Services – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Fri, 06 Dec 2024 23:26:43 GMT

Job description: CanadaThis is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.ORUSThis position will be completely remote as we do not have an office in the US.Position SummaryAre you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you! Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As an Associate Consultant, Managed Services, you will manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.What you will do:● Maintain and manage a portfolio of customers subscribed to Expert Services offering● Build and foster strong client relationships, gaining credibility and trust● Provide design and architectural guidance applying best practices and product knowledge for our customers● Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations● Conduct one-on-one training session and provide ad-hoc coaching for design and template construction● Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.● Work with clients on strategic planning and roadmap for expanded use of Vena● Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities● Other duties, as assignedDoes this sound like you?● You have 2+ years of software implementation, consulting or finance/accounting experience● You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization You have exceptional organizational, presentation, and communication skills● You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, and general reporting● Possess advanced proficiency in Excel, with experience in working with and building models utilizing advanced functions and formulas● You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success● You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users● You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates● You are a great team player and can also thrive in self-managed and independent environments*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Vena Solutions – Consultant, Managed Services – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 28 Nov 2024 23:56:09 GMT

Job description: This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. #LI-REMOTEAre you someone who loves to build deep and meaningful client relationships? Do you enjoy applying your technical consulting skills to our customers, making them wildly successful on the Vena platform? Then the Consultant, Managed Services role at Vena Solutions might be a great fit for you!Vena is investing in a new offering called Managed Services that provides dedicated customer-first services for our post-launch customers. As a Managed Services Consultant, you will own and manage a defined portfolio, act as an extension into the organization and provide a personalized experience for our customers. You will be responsible for ensuring their ongoing success on the Vena platform. You will provide advisory and best practice guidance, delivery training, education and deploy technical configuration for our customers. We are looking for sharp finance and tech-savvy minds with a passion for making peoples’ lives better. You will work directly with our clients on a regular basis and enable them for success.What you will do:

  • Maintain and manage a portfolio of customers subscribed to Expert Services offering
  • Build and foster strong client relationships, gaining credibility and trust
  • Provide design and architectural guidance applying best practices and product knowledge for our customers
  • Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
  • Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
  • Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
  • Work with clients on strategic planning and roadmap for expanded use of Vena
  • Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities

Does this sound like you?:

  • You have 4+ years of software implementation, consulting or finance/accounting experience
  • You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization including C-Level leaders when needed
  • You have exceptional organizational, presentation, and communication skills
  • You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, financial consolidations, month-end close processes, and general reporting
  • You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
  • You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
  • You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
  • You are a great team player and can also thrive in self-managed and independent environments

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Vena Solutions – Associate Consultant Co-op (May 2025 | 16 months) – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Nov 2024 23:09:37 GMT

Job description: This is a 16 month co-op position starting in May 2025 and can be on-site in our Toronto office, hybrid or entirely remote.Position SummaryJoin Vena Solutions for an Associate Consultant internship that offers a great team culture and an opportunity to grow!Our clients are exploring how Vena can improve their financial processes. With so many choices, they are looking for guidance on the best practice and approach to realize their goals. This is where our Associate Consultants come in. Associate Consultants are responsible for execution of excellence: implementing the Vena product from initiation to close, and enabling our customers for success. We pride ourselves on having some of the best consultants in the industry.What you will do● Support the implementation of Vena product for our customers, being responsible for configuring the data model, financial templates and reports, integrating data from customer systems and setting up automated workflows● Deliver against our customer satisfaction and time-to-value metrics● Actively participate in on-site or virtual workshops with customers to elicit business and technical requirements● Enable customers through your superb communication skills to adopt the product and maximize value from their Vena investment● Work closely with Project Managers day-to-day to deliver projects on time and on budget, proactively communicating issues as needed● Be a self starter when learning our product, demonstrate a get-your-hands-dirty approach and ask lots of questions● Travel as requiredDoes this sound like you?● You are in a post-secondary co-op program in Computer Science, Industrial Software, Computer Engineering, Accounting/Finance related field● You are enrolled in a registered cooperative education program and are available for a 16 month work term starting May 2025.● A passion for continuously learning new technology, and improving business processes for our customers●Resourcefulness and eagerness to learn and grow, takes initiative to find answers● Excellent communication skills, proactively asks thoughtful questions, and demonstrates understanding of customer needs● Ability to work collaboratively in a team environment, and present effectively with all levels in an organization●Experience in applying problem solving skills (quantitative, conceptual, analytical)● Strong Microsoft Excel skills●Data Integration and data modeling experience, or a willingness to learn●Experience or knowledge of database management (i.e. ETL, Oracle, SQL Server, etc.)Please apply with your resume and unofficial transcript. If available, please also provide proof of enrollment in a registered university co-op program.

Vena Solutions – Software Developer Co-op (May 2025 | 12-16 months) – Toronto, ON

Company: Vena Solutions

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Oct 2024 22:23:13 GMT

Job description: This is a 12-16 month co-op position starting in May 2025 and has the option of working on-site in our Toronto office, hybrid or entirely remote. #LI-RemoteJoin Vena Solutions for a software development internship that offers a great team culture and an opportunity to grow technically and professionally! At Vena we develop a cutting-edge cloud-native SaaS product that helps companies manage their financial planning by connecting corporate financial data with Microsoft Excel, the business application used by half a billion users worldwide.We’re a leading Scale-Up in Toronto’s Liberty Village tech hub, with a focus on diversity, inclusion and belonging. Our interns work on Agile Scrum teams with full-time developers, writing Java server code, ReactJS web client code, or Java automation testing code. You will get to tackle large problems and own areas of our product. We deploy code to production on AWS every day.About our Technologies:Our tech stack includes:

  • A pure JavaScript front-end leveraging React, Redux, and Webpack
  • A Java back-end Server and Java/SpringBoot based microservices running on AWS cloud infrastructure
  • A custom-built data cube with our in-house cube programming language
  • Modern data stores like MongoDB, ElasticSearch, Redshift, and RDS

What You Bring to the Team:We are looking for aspiring developers who love to code, enjoy trying the latest technologies and want to fast-track their learning:

  • You are in a post-secondary co-op program in Computer Science, Engineering, Math, or a related field
  • You are enrolled in a registered cooperative education program and are available for a 12- or 16-month work term starting May 2025
  • You love technology and like to keep up to date with trends in Web-based software
  • You want to work in a culture where you’re encouraged to and can take on new initiatives or jump into existing ones (Front-End Guild, Hack Nights, Network for Women, Green Team, etc)

If you are interested in this opportunity, please apply with your resume and unofficial transcript.