WCG International Consultants Ltd. – Social Assistance Relationship Specialist – Toronto, ON

Company: WCG International Consultants Ltd.

Location: Toronto, ON

Expected salary: $65000 – 70000 per year

Job date: Thu, 20 Mar 2025 23:46:29 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote with regional travel requiredTravel Expectations: Minimum weekly visits and attendance expected at OW/ODSP local offices, Service Provider sites, and community events in Toronto regionThe Social Assistance (SA) Relationship Specialist focuses on improving client services, facilitating communication, and ensuring that SA clients receive the support they need to find sustainable employment. This role is responsible for building, maintaining and nurturing relationships with Social Assistance (SA) delivery agents including Ontario Works (OW) and Ontario Disability Support (ODSP) partners. The ideal candidate will have a strong understanding of social assistance programs and possess excellent interpersonal and organizational skills.What you’ll do

  • Build and maintain strong working relationships with Social Assistance (SA) delivery agents (OW and ODSP offices) and community partners.
  • Communicate regularly with SA delivery partners to provide updates on project progress, successes, and challenges
  • Work in partnership with SA delivery agents to set monthly referral targets based on active caseload from each local office and ensure consistent flow of referrals into EO services
  • Develop and deliver on-going training/information sessions for EO Network, OW and ODSP caseworkers on Integrated Employment Services and referral practices
  • Act as the primary point of contact for EO Service Provider Network and SA partners on all matters concerning OW and ODSP clients, ensuring that queries on referrals or any aspect of partnership working are resolved within 48 hours (24 hours if possible)
  • Prepare and present reports, summaries, and analyses to senior leadership, documenting project outcomes and impact
  • Coordinate with internal operations teams to align services and resources with the needs of OW and ODSP clients
  • Stay updated on changes in social assistance legislation and ensure EO staff are informed
  • Coordinate with internal operations teams to align services and resources with the needs of OW and ODSP clients
  • Participate in and actively contribute to relevant forums, committees, and meetings, promoting transparency of our services and fostering a collaborative multi-agency support team approach to service integration
  • Foster a collaborative and inclusive team environment, promoting teamwork, accountability, and excellence in service delivery

QualificationsWhat you bring

  • Bilingual (English and French) an asset
  • Strong understanding of social assistance programs and benefits
  • Experience and knowledge of the landscape of local services that offer specialist support or those of different inclusion groups
  • Understanding of local public sector services and commissioned services
  • Experience working in an outcomes / target-based environment
  • Able to work autonomously and self-starter
  • Strong interpersonal skills: ability to build effective working relationships with internal and external partners
  • Ability to work with a wide variety of people (CEOs, senior managers, front line staff)
  • Ability to build strong partnerships and identify opportunities for collaboration

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $65,000 – $70,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOTO#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Talent Acquisition Specialist (Immediate Availability) – WCG International Consultants Ltd. – Vancouver, BC

Company: WCG International Consultants Ltd.

Location: Vancouver, BC

Expected salary: $75000 – 85000 per year

Job date: Thu, 13 Mar 2025 23:17:08 GMT

Job description: Systems (ATS) such as SmartRecruiters and HRIS tools. Experience in employer branding, recruitment marketing, and leveraging…. Proven ability to build strong relationships with hiring managers and candidates. Strong digital literacy skills, including…

Talent Acquisition Specialist (Immediate Availability) – WCG International Consultants Ltd. – Vancouver, BC

Company: WCG International Consultants Ltd.

Location: Vancouver, BC

Expected salary: $75000 – 85000 per year

Job date: Sat, 08 Mar 2025 23:51:39 GMT

Job description: Systems (ATS) such as SmartRecruiters and HRIS tools. Experience in employer branding, recruitment marketing, and leveraging…. Proven ability to build strong relationships with hiring managers and candidates. Strong digital literacy skills, including…

Marketing Coordinator (6-Month Contract) – WCG International Consultants Ltd. – Vancouver, BC

Company: WCG International Consultants Ltd.

Location: Vancouver, BC

Expected salary: $65000 – 70000 per year

Job date: Fri, 07 Mar 2025 23:06:17 GMT

Job description: , websites and other digital content to the public Design and print marketing materials including brochures, flat sheets, rack…: Remote – BC Status: 6-Month Fixed Term The Marketing Coordinator is responsible for implementing WCG’s Marketing…

Marketing Manager – WCG International Consultants Ltd. – Vancouver, BC

Company: WCG International Consultants Ltd.

Location: Vancouver, BC

Job description: : Remote – Canada Like WCG, you believe in the power of work. As the Marketing Manager, you’ll be in a senior position… and internal WCG leaders and staff to deliver hands-on marketing excellence. You will be responsible for project management…
This content is about a remote marketing manager position in Canada, where the individual will work closely with internal leaders and staff to deliver marketing projects with excellence. The person in this senior role will be responsible for project management.
The job description for the link provided is for a Warehouse Packer position. The responsibilities include packaging and labeling products, inspecting items to ensure quality, maintaining inventory counts, and preparing orders for shipment. Candidates must have a high school diploma or equivalent, be able to lift up to 50 lbs, and have good attention to detail. Experience in a warehouse setting is preferred. This position offers competitive pay and benefits, and opportunities for advancement within the company.

Expected salary: $95000 – 110000 per year

Job date: Thu, 06 Mar 2025 23:34:41 GMT

WCG International Consultants Ltd. – Quality & Training Specialist – Toronto, ON

Company: WCG International Consultants Ltd.

Location: Toronto, ON

Expected salary: $60000 – 65000 per year

Job date: Fri, 21 Feb 2025 23:17:05 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote-OntarioTravel Expectations: Within GTA as required and occasionally to OttawaLike WCG, you believe in the power of work. As a Quality and Training Specialist you will play a critical role in enhancing Employment Services operational efficiency, and staff skills and competencies, maintaining compliance, and delivering exceptional customer satisfaction. You will be responsible for assessing training needs, facilitating training and workshops, performing quality audits to identify areas of enhancement, and monitoring performance metrics through collaboration with internal and external delivery partners.What you’ll do

  • Implement quality assurance (QA) processes, standards, and guidelines to ensure consistency, accuracy, and compliance with contractual obligations, WCG policies and industry standards
  • Identify areas of development and under performance and recommend corrective actions
  • Conduct thorough analysis of data to identify discrepancies, inconsistencies, and areas for improvement; conduct regular audits and assessments to evaluate performance and adherence to QA standards
  • Analyze audit findings and performance data to identify trends, root causes, and systemic issues impacting performance and quality
  • Customize training content and materials to meet the specific needs and requirements of different teams and functions
  • Deliver training programs, workshops via various methods (facilitated, virtual, Learning Management System) and materials to improve performance and address skill gaps identified through audits and assessments
  • Identify and escalate potential risks/challenges in processes/systems to improve client/user experience
  • Update training materials in accordance with process/system updates and aligned with ES requirements and metrics
  • Maintain accurate records of training activities and outcomes, generating reports and analytics to track progress and demonstrate the impact of training initiatives on business performance
  • Communicate audit findings, performance trends, and improvement initiatives to management, teams, and individuals, in a clear, timely, and actionable manner

QualificationsWhat you bring

  • Extensive experience and in-depth knowledge of Quality Management, Training and Development, or related field
  • Comprehensive understanding of Employment Services
  • Proven experience as a facilitator, trainer, or teacher in a professional setting
  • Working knowledge of quality assurance methodologies, principles, and best practices, with the willingness to learn and develop skills in this area
  • Proficiency in implementing and driving continuous improvement initiatives with a proven track record of enhancing operational efficiency and effectiveness
  • Ability to influence through innovative thinking, serving as a thought leader to inspire and shape the direction of initiatives within the organization
  • Excellent analytical, problem-solving, and critical thinking skills
  • Strong oral and written communication skills with the ability to effectively collaborate with cross-functional teams
  • Demonstrated ability to adapt to change and learn new tools or software as needed.
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and a willingness to learn new software or systems as required for the role
  • Must successfully pass a Criminal Record Check

Preferred Criteria:

  • Post-secondary certificate, degree, or diploma in a relevant field (Business Administration, Quality Management, Training and Development)
  • Proficiency in French and/or other local languages in addition to English

For complete job requirements, see the full Job DescriptionAdditional InformationWhat we offer

  • Competitive salary range of $60,000-$65,000 per year (based on full-time hours)
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Generous time-off policies that promote work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • The opportunity to do work that makes a difference!

ICWCGEOSDWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Data & Insights Specialist – Toronto, ON

Company: WCG International Consultants Ltd.

Location: Toronto, ON

Expected salary: $70000 – 75000 per year

Job date: Wed, 12 Feb 2025 23:24:34 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionLocation: Remote – TorontoTravel Requirements: Minimal travel across Canada as requiredThe Data & Insights Specialist is responsible for collecting and analyzing data, generating reports and dashboards, and providing data-driven recommendations to support decision-making and drive business outcomes. This role requires strong quantitative skills, proficiency in data analysis tools and techniques, and the ability to communicate complex data insights in a clear and actionable manner.

  • Collect, clean, and process data from multiple sources, including databases, spreadsheets, and external APIs, to ensure data accuracy, completeness, and reliability
  • Analyze large datasets using statistical techniques, data mining algorithms, and machine learning models to identify patterns, trends, and correlations that provide actionable insights
  • Interpret and translate business requirements into data analysis tasks, hypotheses, and research questions, and conduct exploratory data analysis to uncover insights and trends
  • Develop and maintain reports, dashboards, and visualizations in data visualization tools such as Power BI, Tableau, or Google Data Studio to communicate key metrics, KPIs, and performance indicators to all collaborators
  • Generate ad-hoc and recurring reports, analyses, and presentations to support business operations, strategic planning, and decision-making processes

Qualifications

  • Bachelor’s degree in Computer Science, Statistics, Mathematics, Economics, or related field; Master’s degree preferred
  • Minimum of 3-5 years of experience in data analysis, business intelligence, or related field, with a focus on data visualization and reporting
  • Proficiency in data analysis tools and programming languages such as SQL, Python, R, or SAS for data manipulation, analysis, and visualization
  • Experience with data visualization tools such as Power BI, Tableau, Google Data Studio, or similar, for developing reports, dashboards, and interactive visualizations
  • Strong analytical and problem-solving skills, with the ability to extract insights from complex datasets and communicate findings to non-technical partners
  • Excellent communication and presentation skills, with the ability to effectively convey complex data insights in a clear and concise manner
  • Ability to work independently and as part of a team, with a strong attention to detail and the ability to manage multiple projects and priorities simultaneously

For complete job requirements, see the full Job Description .Additional InformationAdditional informationWhat we offer

  • Competitive salary of $70,000 – 75,000 per year
  • Comprehensive and flexible health and dental benefits
  • RRSP Matching program of 1.5% base earnings
  • Ongoing learning and development opportunities
  • Generous time-off policies that promote work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • The opportunity to do work that makes a difference!

ICWCGEOSUPPWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Bilingual Contract Management Support Specialist – Ottawa, ON

Company: WCG International Consultants Ltd.

Location: Ottawa, ON

Expected salary: $50000 – 55000 per year

Job date: Sat, 25 Jan 2025 23:29:13 GMT

Job description: Description de l’entrepriseWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Description du posteAbout the roleLocation: Remote – OttawaTravel Expectations: Within Ottawa and surrounding region as requiredLike WCG, you believe in the power of work, As Contract Management Support Specialist you’ll play an integral role in supporting the Contract Management team with a range of responsibilities including the coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You’ll bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and analyze reports, continually improve systems and processes to maximize program efficiency, effectiveness and productivity for enhanced client outcomes.What you’ll do

  • Perform administrative tasks and provide general support for the Contract Management team
  • Draft communications to external partners in both official languages
  • Coordinate logistics and provide administrative support for events (in-person and virtual)
  • Organize file management and improve efficiencies in document storage infrastructure
  • Prepare and analyze reports and share with the appropriate team members
  • Contribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiatives
  • Work to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomes
  • Review reporting and monitor performance and contractual compliance
  • Act as the internal contact and maintain key partner contacts database and relationships
  • Liaise with key collaborators on behalf of the organization

QualificationsWhat you bring

  • Bilingual (English and French)
  • 3+ years’ experience in office management or administration
  • Previous experience in a service-related industry; experience in Employment Services an asset
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Excellent customer service, diplomacy, and interpersonal skills
  • Able to maintain composure during difficult and high-pressure situations
  • Must be able to work independently with minimal supervision
  • Excellent communication skills
  • Above average administrative and organizational skills
  • Solid problem solving, prioritizing, and multi-tasking skills
  • Strong digital literacy including social media and advanced Microsoft Office skills, with a focus on Excel
  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal
  • record check
  • Flexibility: able to work in different locations and travel across Ottawa and surrounding region

For complete job requirements, see the full Job DescriptionInformations supplémentairesWhat we offer

  • Competitive salary of $50,000 – $55,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

IICWCGEOOTT#LI-HybridWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WCG International Consultants Ltd. – Claims Processing Specialist – Toronto, ON

Company: WCG International Consultants Ltd.

Location: Toronto, ON

Expected salary: $48125 per year

Job date: Sat, 25 Jan 2025 23:44:55 GMT

Job description: Company DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation: Remote – Canadian Home OfficeAs a Claims Processing Specialist, you’ll be responsible processing performance-based funding alongside employment- related financial supports for clients and employer expenditures. You will work closely with the Claims Manager and Financial Quality and Support Specialist to ensure accuracy, compliance and continuous quality improvement while maintaining high level of confidentiality pertaining to client records and financial information.What you’ll do

  • Process client and employer financial support claims and ensuring contractual and legislative requirements are met
  • Ensure quality assurance for claims/invoices processed by Service Provider staff
  • Answer inquiries from staff regarding claims and other administrative questions
  • Communicate any issues regarding ineligible claims in line with processes
  • Provide support and guidance to staff regarding claims processing in line with contractual and guideline requirements
  • Keep abreast of emerging trends for claims assessment and flag these to the Claims Manager.
  • Demonstrate flexibility to be able to change activities based on changing requirements and business needs ‘
  • Ensure discrepancies are handled appropriately and escalating issues when necessary; refer staff to appropriate team members or internal partners as appropriate
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
  • Develop a strong understanding of WCG’s contract, guidelines, policies, and process
  • Undertake standard and ad hoc data entry tasks
  • Effective use of WCG’s Case Management System and other systems and databases

QualificationsWhat you bring

  • Strong auditing background and data entry experience
  • Minimum 2-3 years’ experience in a similar role working in a service-oriented organization
  • Proficient in MS Office especially Excel and Word
  • Detail oriented with a high level of accuracy
  • Ability to adapt to change
  • Understanding of the needs of a highly confidential environment
  • Able to maintain composure during difficult and high-pressure situations
  • Results driven with creative approach to idea generation and problem solving
  • Excellent organizational and time management skills
  • Ability to working in fast paced environment with changing workload

Preferred Criteria:

  • Bilingual (English and French)
  • Knowledge of the Employment Services industry

For complete job requirements, see the full Job Description .Additional InformationWhat we offer

  • Competitive salary of $48,125 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOSUPPWCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.