About the Company:
Certified as a Great Places to Work, Search Engine People is committed to attracting, developing and retaining the very best people. We offer a flexible, motivating and inclusive workplace, where talent is truly recognized, developed and rewarded.
We are currently looking for an experienced digital sales professional with a proven track record of high volume sales within the B2B, SMB and Enterprise sectors. The successful candidate will be an enthusiastic, knowledgeable and outgoing individual. This is a “Hunter Position” requiring a self-motivated, digital savvy, confident self starter who can build strong relationships and close deals.
This position is based in our head office located in Pickering, ON. We offer a competitive salary and commission structure, health & dental package, casual dress code, paid vacation, summer hours, Christmas shutdown, flex hours/work from home & other perks. The location is easily accessible with free onsite parking/ within 5 minutes walking distance to the Go Station.
* Team is currently working remotely. We are open to fully remote employees as well*
Responsibilities:
Required Experience:
Necessary Skills:
Nice to Have’s:
Search Engine People is committed to removing accessibility barriers and meeting legislative requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We are an equal opportunity employer and are committed to providing accommodations should they be required.
About VGW
We are pioneers in the online social gaming experience, operating several market-leading brands, including Chumba Casino, Global Poker and LuckyLand Slots. We’re all committed to building something amazing, pushing our boundaries and having fun in the process. VGW has been disrupting online social casino and poker gaming since 2010 and bringing fun and excitement to millions of customers. We have about 800 team members globally, and this position will be based in our Toronto office in Canada.
Our Toronto office is the hub for our customer service team. This is a really exciting opportunity for a Social Media Marketing Specialist to join a high performing team, with a focus on making our most valuable customers feel supported, special and encourage their continued engagement with our games.
About The Role
As a Social Media Customer Support Specialist you will be close to our players on a daily basis. Few teams at VGW are as close to our players as you are. You will use your passions for marketing, problem solving and interacting with customers to monitor and proactively respond to prospective and existing players across our range of Social Media channels. Your role covers players across both acquisition and retention life stages of the VGW customer journey. Working closely between the Marketing team in Australia and the Customer Service team in Manila, you will ensure that you’re enhancing player experience to the best of your ability by living our team vision – “ensuring everyone who interacts with us on social media has a reason to smile.”
On a day to day basis, you can expect to:
About You
As an experienced Social Media Marketing Specialist working with a high volume of customers, you’ll understand the subtle art of excellent customer care. You will go above and beyond for the customer to surpass their expectations and come up with out of the box ways to make them feel special, and that may mean supporting them outside of office hours.
To be successful in this role we think you’ll need:
Please note that this role requires a flexible approach, which might mean evening and some weekend work.
Why VGW?
At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable, and finding opportunities for you to keep learning and growing.
What’s Next?
If this sounds like your kind of challenge, apply now.
We’ll be in touch soon.
