Xanalys Canada Inc. – Senior Business Development Manager – Ottawa, ON

Company: Xanalys Canada Inc.

Location: Ottawa, ON

Expected salary: $90000 – 130000 per year

Job date: Sun, 01 Jun 2025 22:20:52 GMT

Job description: Job TitleSenior Business Development ManagerSalary$90 – $130K CAD OTECommission is uncappedContractPermanent – Full TimeLocationOntario, CanadaCompanyXanalys design and deliver investigative case management solutions to manage even the largest, most complex cases while providing transparency and accountability across the entire investigative process. Our PowerCase application is the gold standard “major case management” system which is in use by policing and regulatory agencies in Canada and the UK.Job DescriptionWe are seeking an experienced sales professional to expand our investigative implementations into mid and large sized public safety, regulatory and commercial organizations. Xanalys has won a number of very large contracts, is growing and provides a massive opportunity for the right person.As well as large-scale complex system sales, the company is moving to a SAAS-based solution, and this person will have a wonderful opportunity to be at the forefront of this new approach to spread the reach of Xanalys with smaller, quicker sales cycles.Part of the dynamic Harris group, we are able to offer an extremely competitive employee benefits program along with personal development and career opportunities. Harris never sells businesses that it buys and provides a long-term stability that companies backed by PE funding, lack. This gives customers greater comfort in the company that they’re buying from and for you as an employee.As a Senior Business Development Manager, you will:

  • Develop and deliver sales strategies relating to Investigative Case Management solutions across police, corrections, regulatory and commercial organizations, driving key sales across Canadian, US and UK markets.
  • Pro-actively hunt for new customers by identifying potential sectors and specific business opportunities with organizations in those sectors
  • Create, build and maintain robust pipelines that track customer engagement and opportunity procurement stages for forecasting and tracking win/loss data
  • Provide monthly forecasting reports to the senior management team
  • Meet with prospective customers, understand user and integration requirements, and demonstrate applications from across the Xanalys platform to meet those requirements
  • Achieve new customer booking and revenue targets by signing contracts after full sales process.
  • Work closely with the PowerCase “product owners”, providing competitor analysis and help develop product roadmaps
  • Establish long-term relationships with selected customers to identify future opportunities
  • Drive demand by attending industry events to promote Xanalys and identifying leads for further development

What we are looking for:

  • We are looking for someone with five or more years of successful commercial experience in a business development or sales role.
  • Experience delivering against KPI’s within or leading a sales team.
  • Have worked in a complex multi-stakeholder enterprise sales environment.
  • You will have excellent written and communication skills, with the ability to engage and build rapport with potential customers.
  • An ability to engage, whether it’s a presentation to management, one-to-one sessions with end-users, or working as part of a project team.
  • Experience in responding to (and winning) public tenders.
  • A strong enthusiasm for technology and sales – you will need to develop a good knowledge of our products.
  • Ability to work well autonomously in a remote environment.
  • Ability to manage and prioritize workloads including simultaneous projects and tasks.
  • Self-starter with a proactive attitude to your work.
  • Must be eligible to work in your current location but willing to travel to meet with the potential customers (Canada, UK, US).

Nice to have:

  • Experience with public safety (e.g., Police, Corrections), regulatory or commercial organizations (e.g., Insurance) which have an investigative capability – either working in the environment or selling into that customer base, providing an understanding of their procurement processes and ways of working.
  • An ability to have sufficient gravitas with the customer but not afraid of rolling their sleeves up to pick up the phone and drive their own lead identification and generation.
  • Administrative technical know-how (analytical tools, Excel, database)

How to applyPlease send us your CV and a covering letter. Be sure to include examples of your sales experience, success stories and what you think you can bring to Xanalys and our clients.

Xanalys Canada Inc. – Senior Business Development Manager – Ottawa, ON

Company: Xanalys Canada Inc.

Location: Ottawa, ON

Expected salary: $90000 – 130000 per year

Job date: Sun, 01 Jun 2025 22:44:12 GMT

Job description: Job TitleSenior Business Development ManagerSalary$90 – $130K CAD OTECommission is uncappedContractPermanent – Full TimeLocationOntario, CanadaCompanyXanalys design and deliver investigative case management solutions to manage even the largest, most complex cases while providing transparency and accountability across the entire investigative process. Our PowerCase application is the gold standard “major case management” system which is in use by policing and regulatory agencies in Canada and the UK.Job DescriptionWe are seeking an experienced sales professional to expand our investigative implementations into mid and large sized public safety, regulatory and commercial organizations. Xanalys has won a number of very large contracts, is growing and provides a massive opportunity for the right person.As well as large-scale complex system sales, the company is moving to a SAAS-based solution, and this person will have a wonderful opportunity to be at the forefront of this new approach to spread the reach of Xanalys with smaller, quicker sales cycles.Part of the dynamic Harris group, we are able to offer an extremely competitive employee benefits program along with personal development and career opportunities. Harris never sells businesses that it buys and provides a long-term stability that companies backed by PE funding, lack. This gives customers greater comfort in the company that they’re buying from and for you as an employee.As a Senior Business Development Manager, you will:

  • Develop and deliver sales strategies relating to Investigative Case Management solutions across police, corrections, regulatory and commercial organizations, driving key sales across Canadian, US and UK markets.
  • Pro-actively hunt for new customers by identifying potential sectors and specific business opportunities with organizations in those sectors
  • Create, build and maintain robust pipelines that track customer engagement and opportunity procurement stages for forecasting and tracking win/loss data
  • Provide monthly forecasting reports to the senior management team
  • Meet with prospective customers, understand user and integration requirements, and demonstrate applications from across the Xanalys platform to meet those requirements
  • Achieve new customer booking and revenue targets by signing contracts after full sales process.
  • Work closely with the PowerCase “product owners”, providing competitor analysis and help develop product roadmaps
  • Establish long-term relationships with selected customers to identify future opportunities
  • Drive demand by attending industry events to promote Xanalys and identifying leads for further development

What we are looking for:

  • We are looking for someone with five or more years of successful commercial experience in a business development or sales role.
  • Experience delivering against KPI’s within or leading a sales team.
  • Have worked in a complex multi-stakeholder enterprise sales environment.
  • You will have excellent written and communication skills, with the ability to engage and build rapport with potential customers.
  • An ability to engage, whether it’s a presentation to management, one-to-one sessions with end-users, or working as part of a project team.
  • Experience in responding to (and winning) public tenders.
  • A strong enthusiasm for technology and sales – you will need to develop a good knowledge of our products.
  • Ability to work well autonomously in a remote environment.
  • Ability to manage and prioritize workloads including simultaneous projects and tasks.
  • Self-starter with a proactive attitude to your work.
  • Must be eligible to work in your current location but willing to travel to meet with the potential customers (Canada, UK, US).

Nice to have:

  • Experience with public safety (e.g., Police, Corrections), regulatory or commercial organizations (e.g., Insurance) which have an investigative capability – either working in the environment or selling into that customer base, providing an understanding of their procurement processes and ways of working.
  • An ability to have sufficient gravitas with the customer but not afraid of rolling their sleeves up to pick up the phone and drive their own lead identification and generation.
  • Administrative technical know-how (analytical tools, Excel, database)

How to applyPlease send us your CV and a covering letter. Be sure to include examples of your sales experience, success stories and what you think you can bring to Xanalys and our clients.

Nav Canada – IT Service Desk Specialist – Ottawa, ON

Company: Nav Canada

Location: Ottawa, ON

Expected salary: $91278 – 114668 per year

Job date: Mon, 02 Jun 2025 00:13:32 GMT

Job description: Job Posting Title IT Service Desk SpecialistJob Category IT Client Support ServicesLanguage Requirements Bilingual / BilingueFlexible Work Agreement Type Hybrid / HybridePosting End Date 2025-06-15Job Grade PIPSC-2Pay Range $91,278 – $114,668Job Summary As a Service Desk Specialist, you are the first point of contact for NAV CANADA employees when they contact the Service Desk. You will respond by phone, in person and/or electronically, assisting them with both incident resolution and service request management. You will help resolve technical issues in a timely manner using available resources within the company and the support of a knowledgeable team. You will work collaboratively with other groups to route tickets according to established support and escalation guidelines. Documenting all end-user requests and interactions in the ticketing system completing all steps as defined.Job DescriptionWhat NAV CANADA offers you:

  • Challenging, team-oriented work environment.
  • Competitive compensation and flexible benefits.
  • Defined benefit pension plan.
  • Opportunities for growth and development.
  • Flexible work arrangements.
  • Diverse and inclusive workforce.

Job DescriptionKey Accountabilities:

  • By phone, in person and/or electronically, assist users with software installations, configurations, updates and incidents resolution.
  • Provide account management services including password reset and creation of new users accounts.
  • Create tickets for each customer interaction, escalate to other groups as appropriate and monitor tickets in the bin to ensure they are resolved in a timely manner.
  • Perform account management for mobile technologies on the secure authentication server (i.e. secure tokens).
  • Contribute to the service desk team knowledge base / wiki.
  • Assist in asset tracking and updating hardware / software inventory records.
  • Assist with keeping user tombstone data up to date.

Job RequirementsEducation:

  • Graduation from a recognized university or community college with an acceptable specialization in computer science or information systems; or equivalent combination of education, training, and experience.

Experience:

  • Experience in Information Technology, with a focus in technical support and customer service.
  • Experience in supporting and troubleshooting mobile devices; printers, multifunction devices, other peripherals.
  • Experience in installing and troubleshooting Microsoft Office; Windows based and other commercially available software.
  • Comfortable working in and assisting others through remote access desktop programs.
  • Experience with wireless networks and VPN.
  • Experience in customer service, in particular dealing with difficult clients.

Knowledge:

  • Knowledge of the ITIL framework.
  • Knowledge of MS Exchange, E-mail configuration and administration, as well as MS Active Directory, remote control tools and Group Policy Objects, MS Azure Active Directory, Microsoft inTune will be a plus.
  • Knowledge of a broad range of productivity and performance tools such as MS Office, MS SharePoint, Visio, M365, Teams and MS Project.
  • Knowledge of Local and Wide Area Networks and supporting VPN / remote / wireless connections.
  • Knowledge of supporting and troubleshooting both computer and mobile systems.
  • Knowledge of tickets tracking tools Service Now is an asset.

Abilities:

  • Ability to work independently and in a team environment.
  • Ability to communicate effectively, both orally and in writing, and to provide consultation and hands-on assistance to a client community.
  • Ability to effectively manage time and establish reasonable and attainable deadlines for resolution of issues.
  • Ability to analyze and use critical thinking to problem solve with attention to detail.
  • Ability to accept constructive criticism and customer feedback regarding their experience with software or IT services.

Personal Suitability:

  • Strong work ethic and a positive team-player – trustworthy, capable, and reliable.
  • Leverages interpersonal skills to build internal and external relationships, with an emphasis on those that facilitate the achievement of job/role accountabilities, such as customers and IT forums/organizations.
  • Flexible and competent in dealing with challenging situations while remaining open to feedback and bringing new ideas.
  • Openness to a constantly changing environment.

Working conditions:

  • This position is based at the Ottawa Head Office and is a hybrid position with a minimum – 2 days per week on site. However, effective this Fall (2025) there is a requirement of the employee to be in the office a minimum of 3 days per week.
  • Will be required to participate in after hour on-call pager rotation.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.The successful candidate must meet the security requirement of the position and be legally able to work in Canada.We thank all applicants for their interest; only those selected for next steps will be contacted.–

AE – Stock Associate – American Eagle Outfitters – Orlando, FL

Company: American Eagle Outfitters

Location: Orlando, FL

Expected salary:

Job date: Thu, 29 May 2025 23:31:12 GMT

Job description:

Job Title: Retail Merchandiser

Job Description:

As a Retail Merchandiser, you’ll play a crucial role in enhancing the shopping experience by organizing merchandise, visual props, marketing materials, and fixtures. Your innovative mindset will be key to creating engaging displays that attract customers and drive sales.

Key Responsibilities:

  • Ensure that all merchandise is displayed effectively and organized to enhance customer flow and selection.
  • Utilize visual merchandising techniques to create attractive and cohesive displays that align with brand standards.
  • Maintain an organized inventory of visual props and marketing materials, ensuring their availability and functionality.
  • Collaborate with the marketing team to implement promotional campaigns and in-store promotions that entice customers.
  • Conduct regular audits of displays and fixtures to ensure they are clean, functional, and visually appealing.
  • Stay updated on market trends and competitor activities to continually refine strategies and displays.

Qualifications:

  • Strong creative and organizational skills.
  • Experience in retail or merchandising preferred.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in visual merchandising principles.

Join us in creating an inviting shopping environment that captures the essence of our brand while driving customer engagement and satisfaction. If you’re passionate about retail and thrive in a dynamic environment, we want to hear from you!

Nav Canada – Infrastructure Analyst – Ottawa, ON

Company: Nav Canada

Location: Ottawa, ON

Expected salary: $111451 – 140007 per year

Job date: Mon, 02 Jun 2025 05:08:21 GMT

Job description: Job Posting Title Infrastructure AnalystJob Category InfrastructureLanguage Requirements English / AnglaisEnglish is required / L’anglais est requisFlexible Work Agreement Type Hybrid / HybridePosting End Date 2025-06-15Job Grade PIPSC-3Pay Range $111,451 – $140,007Job Summary We are seeking an experienced, self-driven SolarWinds Administrator to join our team. This role provides end-to-end administration of the SolarWinds platform, including the underlying components and integrations with client environments. The successful candidate will work closely with other technology teams, application or system owners, and stakeholders to gather monitoring requirements, implement tailored solutions, and ensure optimal performance and visibility across the enterprise. This is a hands-on role that requires technical expertise, strong multitasking ability, and a proactive approach to managing monitoring systems in complex environmentsJob DescriptionWhat NAV CANADA offers you:

  • Challenging, team-oriented work environment
  • Competitive compensation and flexible benefits
  • Defined benefit pension plan
  • Opportunities for growth and development
  • Flexible work arrangements
  • Diverse and inclusive workforce

Job DescriptionKey Accountabilities:

  • Design, implement and maintain SolarWinds monitoring tools and associated modules (e.g., NPM, SAM, NTA, etc.), including 3rd party integrations, for servers, applications, and network devices.
  • Work directly with clients and application owners to gather monitoring, alerting, compliance, and audit requirements for monitoring.
  • Develop, maintain, and optimize dashboards, alerts, and reporting within the SolarWinds platform to reduce performance impacts, false-positives, and improve delivery of client monitoring requirements.
  • Participate in incident response, problem management, and troubleshooting of issues within SolarWinds and the monitored infrastructure, including endpoint agent health and functionality.
  • Participate in planning, providing clear estimations and timelines for when activities and commitment dates will be met.
  • Provide technical leadership by developing, and maintaining documentation of system requirements, design, architecture, roadmap, configurations, standards, and procedures for the operation and recovery of the platform.
  • Ensure proper role-based access control and user account management within the platform.
  • Automate common or repetitive tasks and provide scripts to support teams managing their systems.
  • Keep abreast of emerging computing trends and evolving technology platforms in areas of specialization.

Job RequirementsEducation/Occupational Certification

  • Degree from a recognized university or community college with an acceptable specialization in computer, electrical engineering, systems engineering, computer science or information systems, and at least 5 years of related experience or an equivalent combination of education and experience.

Experience:

  • 3-5 years of experience designing, testing, and implementing server, network and application monitoring and administration technologies of varying complexity.
  • 3-5 years of related work experience in infrastructure monitoring technologies.

Knowledge

  • Thorough knowledge of infrastructure systems and technologies in one or more infrastructure domains (Monitoring of Servers, Network and Applications)
  • Knowledge of the design, support, lifecycle and industry trends for monitoring technologies across a variety of endpoints including servers, networks devices and applications, including on premise, cloud based and remote.
  • Knowledge of modern system life cycle processes, practices, and techniques, including Agile, Scrum and DevOps
  • Knowledge of system and software configuration management, change management processes, practices, tools, and techniques.
  • Knowledge of cybersecurity considerations in infrastructure technologies, systems, and services.
  • Knowledge of project management processes and procedures.

Abilities:

  • Skill in analyzing specified business and operational requirements to determine how these can best be met within the limitations of time, budget, and staff resources.
  • Skill in detecting, analyzing and correcting system and service deficiencies and/or recommending new actions/process improvements
  • Skill in professional discussions with internal customers, stakeholders, and management and with external consultants and industry to ensure that important aspects are not overlooked.
  • Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders, and customers.
  • Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.

Personal Suitability:

  • Strong customer focus and relationship management skills.
  • Influence and conflict management skills.
  • Able to make decisions related to resolving technical challenges.
  • Adapts to change and open to receiving and sharing ideas.
  • Able to work in a team environment.

Working conditions

  • This position is based at the Ottawa Logistics Center and is a hybrid position with a minimum 1 day(s) per week on site. However, effective this Fall (2025) there is a requirement of the employee to be in the office a minimum of 3 days per week.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.The successful candidate must meet the security requirement of the position and be legally able to work in Canada.We thank all applicants for their interest; only those selected for next steps will be contacted.–

Marketing Manager, Rare Disease – Johnson & Johnson – Toronto, ON

Company: Johnson & Johnson

Location: Toronto, ON

Expected salary:

Job date: Mon, 02 Jun 2025 22:31:17 GMT

Job description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.comJob Function:
MarketingJob Sub Function:
Advertising & PromotionsJob Category:
ProfessionalAll Job Posting Locations:
Toronto, Ontario, CanadaJob Description:We are searching for the best talent for our Marketing Manager, Rare Disease role, based in Toronto, Ontario, Canada.About Rare DiseaseOur expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.Johnson & Johnson is working to tackle the challenges in rare disease by diving deeper into research with the aim of developing new, transformational medicines that address unmet needs for rare disease patients. These efforts span many disease areas including pulmonary arterial hypertension, myasthenia gravis and others.Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.Learn more at https://www.jnj.com/innovative-medicineAre you a ground-breaking leader looking to craft and deliver innovative ways to transform care for patients in Canada? Are you passionate about healthcare, and have a dream to bring creative ideas and products to patients? If so, we are looking for YOU to join our team.As the Marketing Manager, you will be responsible for:

  • Develop and implement strategies that will deliver strong business results and deliver value within the rare disease market
  • Apply core marketing fundamentals and strong business sense to:
  • Leverage insights for effective decision making
  • Identify and develop competitively differentiated strategies, using both traditional as well as innovative digital tools
  • Training and support to the sales team on product messaging, promotional tools and marketing initiatives to ensure alignment and effectiveness in the field
  • Develop and monitor sales forecast and marketing budget
  • Ensure initiatives are completed in accordance with J&J’s compliance and regulatory policies, PAAB and IMC codes
  • Conduct in-depth market research as well as internal and external customer engagements to identify trends, competitive landscape, and customer insights specific to advancing the business
  • Design, implement, and lead omnichannel marketing campaigns, digital engagement models and customized content strategies towards targeted healthcare professionals
  • Lead cross-functional teams and collaborate compliantly and extensively with Medical, Regulatory, Access and Sales Teams
  • Analyze the effectiveness of marketing initiatives through metrics such as engagement, conversion rates, and sales performance, making data-driven adjustments as needed.

Qualifications

  • University degree (science or business related) is required. MBA is preferred.
  • A minimum of 3 or more years previous product management and/or pharmaceutical commercial experience is required.
  • Demonstrate intellectual curiosity and innovative approach, in developing and driving breakthrough marketing strategies, aligned with business goals and compliance regulations.
  • Proficient in analyzing market data, competitor activity, and customer insights to inform marketing strategies.
  • Capability to lead and inspire a team, fostering a collaborative and inclusive work environment.
  • Strong verbal and written communication skills for effective messaging and engaging diverse audiences, including healthcare professionals and patients.
  • Proven ability to manage multiple projects simultaneously with attention to detail and timeliness.
  • Experience working cross-functionally with sales, medical affairs, and regulatory teams to ensure alignment and execution of marketing initiatives. Demonstrate ability to lead without authority.
  • Experience driving digital marketing and customer engagement tools and techniques, including content marketing
  • English/ French bilingualism is an asset

#LI-Hybrid

Summary:

Johnson & Johnson is committed to advancing healthcare innovation to improve health outcomes. They are hiring a Marketing Manager for Rare Disease in Toronto, Ontario. This role involves developing strategies for the rare disease market, leveraging insights for decision-making, and implementing omnichannel marketing campaigns. Candidates should have a relevant university degree, at least three years of marketing experience in the pharmaceutical sector, strong analytical skills, and the ability to work cross-functionally. Bilingual candidates (English/French) are preferred. The position offers an opportunity to make a significant impact on patient care by developing transformative medicines.

Experienced Civil EIT – Transportation/Traffic – Kimley-Horn – Orlando, FL

Company: Kimley-Horn

Location: Orlando, FL

Expected salary:

Job date: Fri, 30 May 2025 01:18:35 GMT

Job description:

Job Title: Marketing and Business Development Leader

Job Description:

We are seeking a dynamic and qualified individual to join our team as a Marketing and Business Development Leader. This role is pivotal in driving our growth strategy while fostering a culture of leadership and mentorship.

Key Responsibilities:

  • Leadership and Mentorship: Act as a positive leader, guiding and inspiring team members to reach their full potential. Provide ongoing mentorship to staff, facilitating their professional development and enhancing team cohesion.

  • Marketing Strategies: Contribute significantly to the development and execution of innovative marketing initiatives. Collaborate with cross-functional teams to create impactful campaigns that align with our business objectives.

  • Business Development: Identify new business opportunities and develop strategic partnerships to expand our market presence. Leverage market research and analysis to inform decisions and drive growth.

  • Performance Metrics: Establish key performance indicators (KPIs) to measure the success of marketing and business development efforts. Analyze data to make informed adjustments and optimize strategies.

  • Stakeholder Engagement: Build and maintain strong relationships with clients, stakeholders, and industry partners. Represent the organization at networking events and industry conferences.

Qualifications:

  • Proven experience in marketing and business development, preferably in a leadership role.
  • Strong analytical and strategic thinking skills.
  • Excellent communication and interpersonal skills.
  • A passion for mentoring and developing talent within the team.
  • Ability to thrive in a collaborative and fast-paced environment.

Join us in this exciting opportunity to lead marketing and business development initiatives while shaping the future of our organization and empowering our talented staff!

Farber – Manager, Collections (Remote) – North York, ON

Company: Farber

Location: North York, ON

Expected salary:

Job date: Thu, 29 May 2025 23:40:49 GMT

Job description: Company InformationOne of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.Join us in better serving the growing number of Canadians who are in need of help.Position SummaryThe Manager, Collections (internally known as Manager Consumer Proposal Retention) plays a critical role within the Client Management Centre (CMC), responsible for leading a team to proactively and collaboratively manage and maintain accounts in good standing through leading the development, optimization, and execution of contact tools and strategies. Reporting to the Director Consumer Proposal Centre of Excellence, this role is pivotal in enhancing operational efficiency, team performance, and client experience within our Collections Team. The successful candidate will leverage technology, data insights, and process improvements to drive collections effectiveness and ensure compliance with industry best practices.Responsibilities

  • Manage the daily operations of the Consumer Proposal Retention (CPR) team within the Consumer Proposal COE, overseeing the collections process, ensuring timely follow-up on overdue accounts and negotiating payment arrangements.
  • Ensure timely and accurate completion of operational tasks in compliance with established service-level agreements and internal controls.
  • Monitor team performance against defined targets and KPIs; escalate risks or issues to the Director.
  • Enforce best practices for collections processes to optimize recovery rates and client interactions.
  • Act as a player-coach, engaging directly with our customers when escalations are warranted
  • Provide input on workload balancing, resourcing needs, and operational bottlenecks.
  • Participate in continuous improvement activities by identifying pain points and proposing process enhancements or technology solutions.
  • Support the implementation and adoption of new initiatives, programs and operational procedures.
  • Supervise and support the work of team members, fostering an environment of accountability and collaboration.
  • Conduct regular one-on-one meetings, coaching sessions, and performance discussions to support individual development.
  • Conduct team meetings to update team members on best practices, task related action plans and delivery expectations.
  • Oversee the scheduling, organizing shift coverage and the approval of time off requests, to ensure proper coverage.
  • Support recruitment, onboarding, and training of new staff within the team, ensuring collections agents are proficient in using tools and executing strategies effectively.
  • Model professionalism and maintain high ethical standards.
  • Collaborate with other functional teams within the CMC to ensure smooth handoffs and consistent service delivery.
  • Communicate process updates, challenges, or operational changes to relevant internal stakeholders.

Qualifications

  • Post-secondary education or related equivalent experience in a collections or service delivery environment, preferably in insolvency, financial services, or legal support.
  • 5+ years of experience in collections, contact operations, or a related role.
  • Proven success in managing and implementing contact tools and technologies to improve collections performance.
  • Expertise with contact systems, including CRM platforms, IVR, auto-dialers, and AI-driven solutions.
  • Proficiency in data analytics tools and reporting systems (e.g., Excel, Power BI, SQL).
  • Strong organizational, problem-solving and time management skills, with the ability to manage multiple priorities.
  • Familiarity with process documentation and continuous improvement methodologies.
  • Strong interpersonal and communication skills (verbal and written).
  • Comfortable working in a structured, metrics-driven environment.

Our Culture at FarberAt Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.Farber encourages applications from all qualified candidates who represent the diversity of Canada.

  • If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at

.
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

AE – Stock Associate – Evening (Off-Hours) – American Eagle Outfitters – Orlando, FL

Company: American Eagle Outfitters

Location: Orlando, FL

Expected salary:

Job date: Fri, 30 May 2025 02:53:28 GMT

Job description:

Job Title: Merchandising and Marketing Coordinator

Job Description:

As a Merchandising and Marketing Coordinator, you will play a pivotal role in maintaining the visual aesthetics and organizational integrity of our retail space. Your innovative mindset will drive the presentation of merchandise, visual props, and marketing materials to create a captivating shopping environment that engages our customers.

Key Responsibilities:

  • Organize and manage merchandise displays, ensuring they are visually appealing and aligned with marketing strategies.
  • Collaborate with the marketing team to conceptualize and implement promotional displays that highlight new products and seasonal campaigns.
  • Regularly assess and rearrange visual props and fixtures to maintain an engaging shopping experience and maximize sales potential.
  • Monitor inventory levels and coordinate restocking of merchandising materials and marketing collateral to ensure consistency in promotional messaging.
  • Utilize creative problem-solving skills to enhance visual layouts and improve customer flow and interaction.
  • Stay abreast of industry trends and competitor strategies to continuously innovate and elevate our merchandising approach.

Qualifications:

  • Strong organizational skills with keen attention to detail.
  • Creative thinker with the ability to execute innovative marketing strategies.
  • Excellent communication and collaboration skills.
  • Previous experience in merchandising or retail marketing preferred.
  • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Join us to bring your innovative spirit to life while transforming the shopping experience for our customers!