Associate Managing Consultant, Advisors & Consulting Services, Program Management – Marketing Technology – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $98000 – 157000 per year

Job date: Thu, 20 Mar 2025 00:17:14 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Advisors & Consulting Services, Program Management – Marketing TechnologyServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesYou will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. Examples of projects can include PMO support of marketing execution activities, implementation of Loyalty platforms, managing card program launches and conversions on behalf of clients. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.Client Impact

  • Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures including the implementation of core payments products, security solutions, loyalty platforms, marketing execution projects and card program launches and conversions.
  • Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value, example includes project management support of Key client marketing initiatives
  • Define scope, timelines, and budget and perform cost, benefit, and risk analyses
  • Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
  • Manage working relationship with client managers, and act as trusted and reliable partner
  • Demonstrate expertise in platform orchestration, including designing and managing system integration, and end-to-end workflow automation

Team Collaboration & Culture

  • Develop sound business recommendations and deliver effective client presentations
  • Plan, organize, and structure own work and that of junior project team members to address client problems
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm’s intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

Qualifications
Basic qualifications

  • Experience developing and implementing solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum
  • Experience in marketing automation, customer journey orchestration and data integration across multiple platforms
  • Hands on experience in assessing a variety of marketing tools and platforms including not limited to CRM systems, email marketing platforms, content management systems and customer data platforms
  • Led platform selection process and worked closely with vendors and stakeholders to understand requirements and evaluate options
  • Familiarity marketing technology platforms (e.g., Salesforce Marketing Cloud, Adobe, Zeta, Pega, Acxiom etc.)
  • Strong knowledge of data management, segmentation, lead scoring and marketing analytics
  • Knowledge of data integration pipelines and APIs to facilitate real-time decisioning
  • Experience with analytics tools like Google Analytics, Tableau, or Looker to track and analyze campaign performance
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience managing clients or internal stakeholders
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  • Logical, structured thinking
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications

  • Experience coaching junior consultants
  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • MBA or master’s degree with relevant specialization (not required)
  • Experience with tools like Adobe Campaign, Braze, or Pega is highly desirable

Salary Range : $98,000 – $157,000Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to empower people and economies worldwide through digital payments and technology. The Advisors & Consulting Services team offers strategic insights and recommendations to clients using Mastercard’s data assets and technologies. The team specializes in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. The Program Management consultants lead clients through business transformations by implementing important Mastercard assets and services to drive growth. The position requires project management experience, knowledge of Agile/Scrum, marketing automation, customer journey orchestration, data integration, and analytics tools. The salary range for this position is $98,000-$157,000. Mastercard is an inclusive employer that considers applicants based on qualifications, regardless of gender, ethnicity, disability, or veteran status. If accommodations are needed during the application or recruitment process, applicants can contact reasonable_accommodation@mastercard.com. All employees are responsible for maintaining information security at Mastercard.

Managing Consultant, Specialized Product Delivery (SPD), Advisors & Consulting Services – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $195000 per year

Job date: Sat, 15 Mar 2025 05:06:53 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant, Specialized Product Delivery (SPD), Advisors & Consulting ServicesOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.All About UsThe Client Service team is a key differentiator for Mastercard, providing the innovative services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Services, the Mastercard Business Intelligence (MBI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology.With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.The role will lead initiatives to support the growth and scalability of the MBI product suite business in the region.All About the RoleMake an Impact as a Managing Consultant, Specialized Product Delivery (SPD), Advisors & Consulting ServicesAdvisors Specialized Product Delivery is a client-facing team driving Customer Success for Mastercard Services, Data and Platforms by:

  • Building strong credible relationships with our clients and internal stakeholders
  • Acting as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience
  • Reducing customer churn in supporting renewals and driving customer expansion
  • Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
  • Acting as the knowledge expert on products and solutions and the most effective means of implementations
  • Collaborating cross functionally with product, sales, and marketing teams to align customer insights with business strategies and identifying growth opportunities including selling Mastercard products and services.

As a Managing Consultant you will be working together with our Product team on developing and executing a well-designed on-boarding experience and providing on-going support to our customers and Mastercard. You will develop a deep understanding of our product features & functionalities and how these can be utilized to drive value for our customers.Your Responsibilities

  • Lead and mentor a team of product delivery resources including driving objectives, supporting their career development, day-to-day guidance, escalation management and aligning with other Mastercard teams such as Product, Finance, Sales on global product goals
  • Act as a coach for our customers. Your proactive coaching efforts will support our customers in implementing our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals
  • Partner with the sales teams with a commercial mindset to ensure clear & required solution definition for the client with a proposed implementation plan
  • Act as the knowledge expert on new and complex products and the most effect means of delivery
  • Conduct product demos, develop and deliver training sessions and/or workshops
  • Engage with users to understand current needs and paint points and thereby improve their ability to utilize our products and solutions to derive insights and support business decisions
  • Partner with our product and sales teams to ensure clear communication to our customers, including developing and maintaining customer support and sales materials, also supporting the roadmap and feature development
  • Research and deliver solutions for complex problems and respond to inquiries
  • Program management and delivery of new and complex products, platforms and services to market smoothly and efficiently
  • Identify areas of improvement, track project & task updates, and identify clients at risk of churning
  • Drive operational activities like billing code requests, bulletin publications, monthly billing accuracy, salesforce accuracy, opt-out monitoring, actuals and forecast revenues review, cost, and product performance reporting
  • Manage escalations effectively – providing proactive solutions to address customer challenges
  • Drive usage and engagement of the products across the MBI suite

All About You

  • Experience in a customer success role in business intelligence or data products
  • Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables
  • Execute a data-driven approach to defining priorities and tracking success
  • Demonstrating a customer centric mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users
  • Ability to lead and manage a strong team
  • Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker (Advanced Word, Excel, and PowerPoint skills)
  • Enthusiastic and authentic leader with the ability to inspire others and create a collaborative culture of teamwork, accountability, open communication, and organizational effectiveness.
  • Exceptional analytical and quantitative critical thinking skills
  • Demonstrated ability to develop relationships with both mid- and executive-level customer contacts.

All About Your Education & Skills

  • Bachelor’s degree or equivalent qualification.
  • Fluent local office language and English required; other languages desirable.
  • Comfortable with significant customer interaction and excited to build relationships.
  • Advanced Word, Excel, and PowerPoint skills required.

Toronto Base Salary Range: 122,000-195,000 CADMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The content discusses Mastercard’s purpose of connecting and empowering people in the global digital economy through secure and accessible transactions. It emphasizes the company’s culture of inclusion and diversity, as well as its client service team’s innovative solutions for customer growth. The role of Managing Consultant in Specialized Product Delivery involves driving customer success by building relationships, reducing churn, and delivering product solutions effectively. The responsibilities include leading a team, coaching customers, collaborating with sales teams, conducting product demos, and managing product delivery, among others. The ideal candidate should have experience in customer success, strong leadership skills, and proficiency in analytical thinking and communication. The position offers a base salary in the range of 122,000-195,000 CAD in Toronto. Mastercard is an equal opportunity employer that prioritizes merit and inclusivity.

FRANCHISE BUSINESS OPPORTUNITY Fractional C-Suite and Part-Time Director service – Boardroom Advisors – Vancouver, BC

Company: Boardroom Advisors

Location: Vancouver, BC

Expected salary:

Job date: Mon, 10 Mar 2025 04:14:43 GMT

Job description: . We are sector agnostic and provide Director-level expert skills in finance, marketing, sales, IT, HR and Managing. We also supply… and processes, and marketing support to enter a new market with confidence. This can significantly reduce the risk of failure…

Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter Expert – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 08:15:51 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter ExpertAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
We are looking for passionate and talented Acquiring professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.Roles and ResponsibilitiesA Senior Managing Consultant focused on leading Acquirer client engagements across a variety of relevant topics which may be consulting in nature or data and analytics driven.Client Impact

  • Lead a project Delivery team providing best in class insights and solutions to support the growth, operations, innovation and strategy of Acquiring clients
  • Act as a resource to others in identifying creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value
  • Direct the development of strategies and programs for regional and global Acquiring clients by leveraging data and technology solutions to unlock client value
  • Own senior client relationships from mid-level to C-suite to drive commercial success
  • Proactively engage on the client agenda, internal culture, and relationship risks.
  • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

  • Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
  • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
  • Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital
  • Mentor and coach junior teammates inside and outside of direct engagement teams
  • Engender effective contribution to Mastercard’s Acceptance Consulting knowledge management and best practices

Qualifications

  • Subject Matter Expertise: Strong prior experience in Acquiring including but not limited to a senior level role at an Acquirer or as a Consultant supporting Acquirers with operations, growth, product / service development, reporting.
  • Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
  • Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
  • Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
  • Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
  • Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
  • Commercial Orientation: Ability to identify strong opportunities to leverage Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging knowledge of Services capabilities and how they fit together to create relevant solutions for clients.
  • Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
  • Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
  • Undergraduate or master’s degree; CRCM, CFE Certification a plus
  • Strong knowledge of Acquirer strategies, growth drivers, operations and technology solutions
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
  • Candidate must be willing to travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people worldwide through secure, simple, and smart digital payment solutions. The Advisors & Consulting Services team within Mastercard provides value-added services that leverage data insights and technology to help clients in various industries improve their strategy, performance, and operations. They are looking for passionate Acquiring professionals to join their team and lead client engagements to drive growth, innovation, and strategy. Ideal candidates should have experience in Acquiring, problem-solving skills, project management abilities, and strong communication and leadership skills. Mastercard is an equal opportunity employer that values diversity and inclusivity, and all employees are expected to prioritize information security in their roles.

Royal Bank of Canada – Ask a Recruiter Event – Financial Interns and Banking Advisors – Oakville, ON

Company: Royal Bank of Canada

Location: Oakville, ON

Expected salary:

Job date: Fri, 07 Mar 2025 06:01:37 GMT

Job description: Job Summary Banking Advisor – Financial Intern (Financial Advisors working towards accreditations and training)Job DescriptionPlease note: This posting has been designed for applicants who have been invited to attend our Ask a Recruiter Virtual event to be held on March 14, 2025 from 11:00 – 12:00 pm (CST) 12:00 – 1:00 (EST.)Applicants attending must have their mutual fund accreditations completed as per must-have requirements and must be mobile and flexible with schedule and availability to support branch days and hours of operation (including extended hours and Saturdays) as required.In your RSVP to our event kindly indicate the market you reside in Southwestern Ontario or in Manitoba, Saskatchewan and Nunavut, and the communities that you are willing to commute for training/placement – mobility purposes.What is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?Must-have

  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
  • Demonstrated passion for putting clients first, as well as success in a hands-on environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Fluency in a second language
  • Working towards achieving other accreditations such as Financial Planning 1(FP1) and the Certification – Personal Financial Services and Advice (PFSA)

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

Job Skills Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital LiteracyAdditional Job DetailsAddress: 499 CORNWALL RD:OAKVILLECity: OAKVILLECountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform:Job Type: Regular – Trainee (Trainee)Pay Type: SalariedPosted Date: 2025-02-24Application Deadline: 2025-03-12Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics – Mastercard – Vancouver, BC

Company: Mastercard

Location: Vancouver, BC

Expected salary: $100000 – 155000 per year

Job date: Fri, 07 Mar 2025 03:48:10 GMT

Job description: with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments…, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise…

Senior Specialist Marketing Services – Advisors & Consulting Services – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Tue, 04 Mar 2025 23:34:21 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist Marketing Services – Advisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact· Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements· Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data· Manage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & Culture· Develop sound business recommendations and deliver effective client presentations· Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations· Lead team and external meetings, and lead or co-lead project management· Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm’s intellectual capital and solution development· Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultantsQualificationsBasic qualifications· Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing· Experience managing tasks or workstreams in a collaborative team environment with third parties· Experience managing clients or internal stakeholders, and vendors· Advanced Word, Excel, and PowerPoint skills· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment· Ability to communicate effectively in English and the local office language (if applicable)· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications· Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management· Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors· Experience with data visualization tools (e.g., Tableau, Power BI)· Experience developing and implementing solutions and measuring impact on clients’ business· Experience managing tasks or workstreams in a collaborative team environment with third parties· Experience coaching junior delivery consultants· Relevant industry expertise and/or experience in product, sales, or marketing technology· MBA or master’s degree with specialization in marketing or digital (not requiredMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is focused on powering economies and empowering people worldwide through digital payment solutions. The Advisors & Consulting Services team within Mastercard provides strategic insights and recommendations to clients using data, technology, and expertise. This team has five specializations, including Marketing, which focuses on developing and implementing marketing campaigns and strategies for clients. The team collaborates with internal stakeholders and manages client relationships to deliver impactful results. Basic qualifications for positions in this team include a degree in marketing, experience in campaign projects, and proficiency in Word, Excel, and PowerPoint. Preferred qualifications include additional marketing experience and relevant industry expertise. Mastercard is an equal opportunity employer and values diversity. All employees are expected to adhere to security policies to protect company information and assets.

Associate Managing Consultant, Advisors & Consulting Services – Data Strategy & Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Feb 2025 02:20:15 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Advisors & Consulting Services – Data Strategy & ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact

  • Manage deliverable development and workstreams on projects across a range of industries and problem statements
  • Contribute to and/or develop data strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
  • Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture

  • Develop sound business recommendations and deliver effective client presentations to close deals
  • Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm’s intellectual capital and solution development
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

QualificationsBasic qualifications

  • Undergraduate engineering degree with data strategy & management experience in data platforms, strategy, assessment, architecture, integration, monetization, data-as-a-product etc.
  • Experience managing clients or internal stakeholders and win revenue generating work
  • Ability to analyze large datasets and platforms and provide recommendations
  • Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

  • Experience managing tasks or workstreams in a collaborative team environment
  • Experience coaching junior delivery consultants
  • Relevant industry expertise
  • MS or master’s degree with relevant specialization (not required)

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in Canada, now as well as in the future, without employer sponsorship.Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people in over 200 countries and territories by providing secure, simple, and accessible digital payment options. The Advisors & Consulting Services team within Mastercard offers services to manage fraud, enhance cybersecurity, and improve the digital payments experience. They combine traditional management consulting with data insights and technology to provide strategic recommendations to clients in various industries. The team has five specializations, including Performance Analytics, which translates data into insights for clients. The Associate Managing Consultant position in Data Strategy & Management requires a background in data platforms, strategy, assessment, and architecture, with the ability to work with large datasets and analytics software. Applicants must be eligible to work in Canada without employer sponsorship. Mastercard is an inclusive equal opportunity employer that considers all applicants.

Associate Managing Consultant, Program Management, Advisors Client Services – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 02:41:24 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Program Management, Advisors Client ServicesAssociate Managing Consultant – Program ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesYou will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.Client ImpactManage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and culturesUtilize proven, accredited project and change management methodologies and techniques to help clients drive measurable valueDefine scope, timelines, and budget and perform cost, benefit, and risk analysesReport on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutionsManage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & CultureDevelop sound business recommendations and deliver effective client presentationsPlan, organize, and structure own work and that of junior project team members to address client problemsLead team and external meetings, and lead or co-lead project managementContribute to the firm’s intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & ServicesGrow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team membersQualificationsBasic qualificationsUndergraduate degree with work experience in project management and change management methodologies and techniques4-6 years of Project Management experienceExposure to financial institutions, payments, and/or consultanciesExperience managing clients or internal stakeholdersLogical, structured thinkingAdvanced Word, Excel, and PowerPoint skillsAbility to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and the local office language (if applicable)Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualificationsExperience developing and implementing solutions and measuring impact on clients’ businessExperience coaching junior consultantsHave completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)Knowledge of Project Management toolsExposure to payments and/or retail banking or merchantsMBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people in over 200 countries by offering secure, simple, and smart digital payment solutions. The Associate Managing Consultant – Program Management at Mastercard’s Advisors & Consulting Services team leads clients through business transformations and helps drive growth by implementing strategic assets and services. The role involves managing multiple projects, identifying risks, and delivering measurable value to clients. Basic qualifications include project management experience, exposure to financial institutions, and strong communication skills. Mastercard is an equal opportunity employer and values diversity. All employees are expected to adhere to information security policies and practices.

Managing Consultant, Advisors & Consulting Services, Technical Program Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $122000 – 195000 per year

Job date: Wed, 26 Feb 2025 02:13:43 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant, Advisors & Consulting Services, Technical Program ManagementAdvisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the client organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.
Client Impact

  • Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
  • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
  • Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
  • Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
  • Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
  • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
  • Identify new business opportunities and communicate to executives to pursue, leading seales calls and client development including proposal contribution
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

  • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
  • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
  • Manage relationship with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital
  • Effectively leverage subject matter experts to develop best customized solutions
  • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback

Qualifications
Basic qualifications

  • Technical program delivery experience leading development and implementation of payment solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum implementing core payment solutions or digital solutions such as mobile applications or digital transformations
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience coaching and managing teams across multiple projects and/or engagements with third parties
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to provide perspective on industry and marketplace
  • Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

Preferred qualifications

  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • Experience generating new knowledge or creating innovative solutions for a firm
  • MBA or master’s degree with relevant specialization (not required)

Salary Range : $122,000 – $195,000Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s Advisors & Consulting Services team provides strategic insights and recommendations to clients using traditional management consulting combined with Mastercard’s data assets and technologies. The team specializes in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Managing Consultants in this team lead projects that support strategic changes for clients, manage risks, and drive growth. They work with multiple teams to deliver outcomes, identify efficiencies, and communicate progress to stakeholders. Candidates for this role should have technical program delivery experience, project management skills, and knowledge of payment solutions. Preferred qualifications include professional certifications, experience in payments or retail banking, and innovative problem-solving skills. Mastercard is an equal opportunity employer, and accommodations can be provided for the application process if needed.