BMO Financial Group – Finance Analyst – Winter 2026 (Co-op/Internship) – 4 Months – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $50100 – 93000 per year

Job date: Wed, 03 Sep 2025 01:00:00 GMT

Job description: . Works across BMO to deliver specific project/program results in alignment with overall group goals. Supports an efficient… and exposures to their Manager. Provides information and support the process for internal (Corporate and SOX) and external audits…

The content describes a role that involves collaborating across BMO to achieve designated project and program outcomes aligned with group goals. It emphasizes efficient operations and highlights the importance of communicating exposures to management. Additionally, the role includes providing information and assistance for both internal (Corporate and SOX) and external audits.

BMO Financial Group – Process and Change Management Analyst – Winter 2026 (Co-op/Internship) – 4 Months – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $45500 – 84500 per year

Job date: Wed, 03 Sep 2025 06:00:16 GMT

Job description: combination of education and experience. Knowledge of business analysis, project delivery practices and standards across the… project lifecycle. Knowledge of business/group processes, procedures and controls – Working. Understanding of risk…

The content emphasizes the importance of combining education and experience in business analysis and project delivery. It highlights knowledge of project lifecycle practices, as well as an understanding of business processes, procedures, and controls. Additionally, it mentions the significance of grasping risk management within this context.

Personal Banker – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $38500 – 71000 per year

Job date: Sat, 06 Sep 2025 23:57:06 GMT

Job description: business-for-self applications)), and small business solutions). Offers clients advice and guidance on available digital… and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice…

The content discusses business-for-self applications and small business solutions, focusing on providing clients with advice on digital resources and credit card requirements. It highlights the integration of marketing promotions into customer interactions to offer strategic guidance.

Senior Technology Strategy & Communications Manager – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $86000 – 160000 per year

Job date: Sun, 07 Sep 2025 01:23:58 GMT

Job description: . Key Responsibilities: Content Creation & Editing: Develop, write, and edit engaging content for digital, social media…. Cross-Functional Collaboration: Partner with marketing, HR, operations, and other departments to align communication…

Key Responsibilities:

  • Content Creation & Editing: Develop, write, and edit engaging content for digital platforms and social media.
  • Cross-Functional Collaboration: Work with marketing, HR, operations, and other departments to ensure cohesive communication.

BMO Financial Group – Trade Desk Support Analyst, Fall 2025 (Co-op/Internship) – 8 months – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $38500 – 71000 per year

Job date: Fri, 22 Aug 2025 05:55:12 GMT

Job description: Application Deadline: 08/27/2025Address: 100 King Street WestJob Family Group: Customer Shared ServicesPlease note, this is a full-time co-op/internship with an 8-month duration, running from September 2025 to April 2026 out of Toronto, ON (hybrid).As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to various Employee Resource Groups to further develop your network within BMO.Interested in learning more about our campus program? Stay up-to-date with BMO Campus Recruitment by following us on Instagram @BMO_on_Campus and joining our LinkedIn group BMO Campus Recruiting & Early Talent.Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available atTo apply for this opportunity, please submit your cover letter, resume and an unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward, you will be provided additional information.Provides support and delivers operational processes to ensure timely and accurate processing of securities and trade transactions are booked correctly in systems for clean downstream settlement. Provides guidance and execution in the support and booking of new strategies, and daily capture of transactional information to support downstream analytics and financial accounting processes. Supports the maintenance of appropriate governance and controls over the trade capture process.

  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Organizes work information to ensure accuracy and completeness.
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
  • May function as a problem-solving resource for more junior staff.
  • Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness.
  • Analyzes data and information to provide insights and recommendations.
  • Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve trade issues and/or escalates as required.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.
  • Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
  • Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
  • Supports the development of tools and delivery of training focused on delivering business results.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * Typically between 2 – 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.

  • Knowledge and experience using relevant systems and technology – Good.
  • Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
  • Knowledge of the risk and regulatory requirements of the business – Good.
  • Prioritization skills – Good.
  • Customer service skills – Good.
  • PC skills (MS Word, Excel, PowerPoint) – Good.
  • Specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

Salary: $38,500.00 – $71,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Sr. Manager, Marketing Automation (Salesforce Campaign Delivery) Wealth Journeys – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $86000 – 160000 per year

Job date: Wed, 30 Jul 2025 00:28:58 GMT

Job description: Application Deadline: 08/26/2025Address: 100 King Street WestJob Family Group: MarketingThe Senior Manager, Marketing Automation oversees the development team responsible for Wealth Journeys, with a focus on strategic planning and maximizing the MarTech stack to deliver highly personalized, relevant communications — all aligned to a one-client view.GENERAL RESPONSIBILITIES:Service Levels

  • Define and maintain standards, processes and procedures as required, ensuring their alignment with the latest industry best practices and standards as defined by the Enterprise Digital Center of Excellence team.
  • Investigate and resolve deliverability issues as they arise.
  • Adhere to a production schedule to ensure accurate and timely delivery.
  • Provide regular status updates and quickly escalate potential issues – communicate to key stakeholders and managers on an ongoing basis.
  • Document outcomes, report progress and communicate results and recommendations to larger team and key stakeholders on a regular basis.

Brand & Customer Experience

  • Govern content and production of all Marketing Automation assets, ensuring adherence to brand, privacy and security policies, and production and deployment processes.
  • Understanding of Governance and Compliance requirements as they relate to legislation.
  • Monitor and minimize unsubscribe/bounce/compliant rates and ensure spam regulation compliance (e.g. CAN-SPAM, CASL, PIPIEDA, etc.).

Reporting

  • Provide post reporting and analysis.
  • Monitor campaign performance and metrics.
  • Provide strategic direction based on industry best practices and trends.

Database Marketing

  • Understanding of database marketing and CRM programs and procedures.
  • Automate data flow between existing databases and Salesforce Marketing Cloud.
  • SQL experience is an asset.

Governance and Compliance

  • Be a subject matter expert on digital communication (including email marketing) best practices including creative, performance and CAN SPAM compliance.
  • Execute processes to ensure compliance with regulations.

Risk Management and Control

  • Provide subject matter input into the effectiveness of Marketing Automation journey mapping and email deployment initiatives via Salesforce Marketing Cloud and implement changes quickly to resolve issues.
  • Identifying areas of concern to be completed or escalating as needed to the Scrum Master and Senior Manager.

GENERAL EXPERIENCE:

  • An undergraduate degree in computer science or recognized equivalent.
  • 3-5+ years of experience as an HTML developer with SFMC experience – journey builder, automation studio, AdStudio, etc.
  • Prior experience in a leadership role (i.e. technical or direct reports) is an asset.
  • Strong knowledge of email development best practices.
  • Strong written and oral communication skills – must be able to communicate technical direction, discuss and incorporate stakeholder’s feedback, and communicate issues found and solutions clearly.
  • Excellent data analysis, problem-solving and troubleshooting skills.

AUTOMATION EXPERIENCE:

  • Marketing Automation specialist with hands on experience with Salesforce Marketing Cloud Journey Builder, Automation Studio and Contact Builder; experience with Advertising Studio an asset.
  • Strong email HTML development skills and AMPScript coding experience (or similar) required.
  • Marketing Automation campaign production management, working with the Sr Developer and Scrum Master.
  • Deep understanding and tactical experience in setting up data integration points to support Marketing Automation journeys across multiple channels (including email, direct mail, online advertising, etc.).
  • Implement and deploy test strategies and where required conduct QA to ensure accuracy of code development, journey mapping and deployment by segment.
  • Deploy advanced email strategies, including preferences, segmentation, dynamic content and triggered emails as required.

Salary: $86,000.00 – $160,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary: Senior Manager, Marketing Automation

Application Deadline: 08/26/2025
Location: 100 King Street West
Job Family Group: Marketing

Role Overview:
The Senior Manager, Marketing Automation will lead the development team for Wealth Journeys, focusing on strategic planning and optimizing the MarTech stack to deliver personalized communications aligned with a one-client view.

Key Responsibilities:

  • Service Level Management:

    • Define and maintain standards in alignment with industry best practices.
    • Address deliverability issues and adhere to schedules for accurate delivery.
    • Regularly update stakeholders and document progress.

  • Brand & Customer Experience:

    • Govern content for marketing automation, ensuring compliance with brand and privacy policies.
    • Minimize unsubscribe rates and ensure compliance with relevant legislation.

  • Reporting:

    • Analyze campaign performance and provide strategic direction based on trends.

  • Database Marketing:

    • Automate data flow within Salesforce Marketing Cloud and possess SQL skills.

  • Governance and Compliance:

    • Ensure marketing practices adhere to digital communication regulations.

  • Risk Management:

    • Provide insights on effectiveness and resolve issues promptly.

General Experience Required:

  • Bachelor’s degree in Computer Science or equivalent.
  • 3-5+ years as an HTML developer with Salesforce Marketing Cloud experience.
  • Leadership experience is a plus.
  • Strong communication and analytical skills.

Automation Experience Needed:

  • Experience with Salesforce Marketing Cloud tools (e.g., Journey Builder, Automation Studio).
  • Strong email HTML development and AMPScript skills.
  • Understand data integration for multi-channel marketing.

Salary: $86,000 – $160,000 (dependent on various factors).

Benefits:
Includes health insurance, tuition reimbursement, life insurance, retirement plans, and performance-based incentives.

Company Culture:
BMO values diversity and inclusion, encouraging employees to grow and make an impact. Accommodations for applicants are available upon request.

Note for Recruiters:
BMO does not accept unsolicited resumes.

For more information, visit [BMO’s website].

BMO Financial Group – Private Wealth Administrative Assistant, Fall 2025 (Co-op/Internship) – 4 Months – Kingston, ON

Company: BMO Financial Group

Location: Kingston, ON

Expected salary: $34750 – 44900 per year

Job date: Fri, 15 Aug 2025 07:50:00 GMT

Job description: Application Deadline: 08/20/2025Address: 42 Bath RdJob Family Group: Business ManagementAs a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.Interested in learning more about our campus program? Stay up-to-date with BMO Campus Recruitment by following us on Instagram @bmocanada | @bmo_us and joining our LinkedIn group BMO Campus Recruiting & Early Talent.Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available atTo apply for this opportunity, please submit your cover letter, resume and an unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward, you will be provided additional information.Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems.

  • Compiles, copies, sorts, and files records of office activities and business transactions.
  • Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
  • Creates, maintains, and enters information into databases.
  • Prepares funding approval requests for department projects.
  • Tracks, verifies, and processes department budget and capital expenditure invoices.
  • Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.
  • Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).
  • Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.
  • Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.
  • Books travel arrangements and prepares itineraries for management.
  • Answers central phone lines, responds to and resolves or escalates inquiries for resolution
  • Supports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.
  • Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are provided to the team.
  • Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.
  • Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * High school diploma or equivalent work experience.

  • Certificate in Office Administration is desirable.
  • Working knowledge of general office procedures.
  • Working knowledge of office equipment, such as photocopiers and printers.
  • General knowledge of audio visual equipment to conduct training and demonstrations, perform maintenance, and troubleshoot issues.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (in business environment).
  • Organization skills – Basic (in business environment).
  • Collaboration & team skills – Basic (in business environment).

Salary: $34,750.00 – $44,900.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Senior Manager, Value Proposition – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $94600 – 176000 per year

Job date: Tue, 29 Jul 2025 23:12:07 GMT

Job description: Application Deadline: 08/14/2025Address: 33 Dundas Street WestJob Family Group: Customer SolutionsThis role will require 3-4 days a week in the Toronto officeThe Senior Manager, Value Proposition and Product Management will lead a team responsible for delivering and managing products and experiences that help Canadian Personal Banking customers achieve Real Financial Progress. You will own My Financial Progress, BMO’s recently launched goals planning tool, as well our award winning Goals Ecosystem in addition to other programs. Focus will be on driving adoption, engagement and monetization of these tools.In addition, you will identify, assess, and implement other key proof points to build the roadmap for market differentiation and growth based on goals-based offerings.This role requires a results-oriented, customer-centric leader with experience in product management and building personalized customer journeys via channels like email, and digital banking. You will collaborate with partners across the organization to build new and optimize existing campaigns, triggered journeys, and integration of Goals data into leads programs.These projects will be conducted in collaboration with Products teams, Digital, Marketing, Analytics, Customer Segments, Customer Loyalty & Salesforce Enablement, Virtual Connect and other partners.Key Accountabilities:

  • Product management and customer lifecycle management
  • Strategy development
  • Own the launch , go-to-market strategy, management, and be the voice of business on key RFP proof points
  • Own goals-personalization strategy to enable relevant communications across customer experience and channels
  • Develop quarterly and annual plans designed to optimize customer base outlook – increase deposits and PPC, promotion of loyalty programs, drive acquisitions etc.
  • Develop reporting and executive level presentations to outline the strategy, share results and next steps
  • Lead the implementation of key initiatives with large multi-functional teams, through ideation, requirements, implementation and change management
  • Enable project prioritization and feasibility analysis via business casing, research and competitive scan
  • Work with Product, Acquisition, Segment, Value Prop and Air Miles partners to design campaigns to drive acquisition and engagement
  • Develop, launch and manage customer journeys specific to the Goals Program to drive customer engagement and deposit growth, present relevant financial literacy content and product offers, and drive digital adoption
  • Collaborate with partners to integrate relevant Goals touchpoints into existing customer journeys
  • Work with partners to assess and present campaign and journey results
  • Develop and implement recommendations for campaign and journey optimization

Knowledge & Skills

  • 7+ years relevant experience ideally in the financial services industry, and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Personal Banking product management, customer acquisition, marketing, and customer loyalty experience would be an asset
  • Strong business acumen and strategy development skills
  • Highly developed analytical and problem-solving skills with an ability to assimilate a large amount of information to identity data driven action plans and build business cases to support recommended action plans
  • Ability to develop recommendations and effectively articulate recommendations to senior stakeholders
  • Ability to influence others to take action and to gain support for proposed initiatives
  • Experience in the development and delivery of initiatives impacting people, processes, and technology
  • Strong collaboration & team skills; with a focus on cross-group collaboration
  • Exceptional oral and written communication skills
  • Strong PowerPoint presentation skills
  • Strong data management software skills (e.g. Excel pivot tables)
  • Ability to manage ambiguity
  • Influence skills – In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration – In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making – In-depth / Expert.

Salary: $94,600.00 – $176,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Summary of Senior Manager, Value Proposition and Product Management Position

Application Deadline: August 14, 2025
Location: 33 Dundas Street West, Toronto (3-4 days in-office)

Role Overview:
The Senior Manager will lead a team focused on providing products and experiences to help Canadian Personal Banking customers achieve financial progress. Key responsibilities include managing the My Financial Progress tool and promoting BMO’s goals-based offerings. The role aims to enhance product adoption, engagement, and monetization.

Key Responsibilities:

  • Manage product life cycle and customer journeys
  • Develop strategies for market differentiation and growth
  • Create plans for optimizing customer engagement and loyalty programs
  • Collaborate with multiple teams for campaign development
  • Assess and report on the performance of campaigns and customer experiences

Requirements:

  • 7+ years of experience in relevant fields, preferably in financial services
  • Strong product management, customer acquisition, and marketing skills
  • Excellent analytical, communication, and collaboration abilities
  • Proficiency in data management software (e.g., Excel)

Compensation:Compensation:**

  • Salary range: $94,600 – $176,000, influenced by factors like location, skills, and experience.
  • Benefits include health insurance, tuition reimbursement, retirement savings plans, and performance-based incentives.

Company Values:
BMO emphasizes creating positive change for customers and communities, fostering an inclusive and accessible workplace, and supporting employee growth from day one.

For further details, visit the BMO website.

Sr. Manager, Marketing Automation (Sr. Manager, Marketing Automation (Salesforce Campaign Delivery) Wealth Journeys – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $86000 – 160000 per year

Job date: Wed, 30 Jul 2025 06:53:00 GMT

Job description: Application Deadline: 08/10/2025Address: 100 King Street WestJob Family Group: MarketingThe Senior Manager, Marketing Automation oversees the development team responsible for Wealth Journeys, with a focus on strategic planning and maximizing the MarTech stack to deliver highly personalized, relevant communications — all aligned to a one-client view.GENERAL RESPONSIBILITIES:Service Levels

  • Define and maintain standards, processes and procedures as required, ensuring their alignment with the latest industry best practices and standards as defined by the Enterprise Digital Center of Excellence team.
  • Investigate and resolve deliverability issues as they arise.
  • Adhere to a production schedule to ensure accurate and timely delivery.
  • Provide regular status updates and quickly escalate potential issues – communicate to key stakeholders and managers on an ongoing basis.
  • Document outcomes, report progress and communicate results and recommendations to larger team and key stakeholders on a regular basis.

Brand & Customer Experience

  • Govern content and production of all Marketing Automation assets, ensuring adherence to brand, privacy and security policies, and production and deployment processes.
  • Understanding of Governance and Compliance requirements as they relate to legislation.
  • Monitor and minimize unsubscribe/bounce/compliant rates and ensure spam regulation compliance (e.g. CAN-SPAM, CASL, PIPIEDA, etc.).

Reporting

  • Provide post reporting and analysis.
  • Monitor campaign performance and metrics.
  • Provide strategic direction based on industry best practices and trends.

Database Marketing

  • Understanding of database marketing and CRM programs and procedures.
  • Automate data flow between existing databases and Salesforce Marketing Cloud.
  • SQL experience is an asset.

Governance and Compliance

  • Be a subject matter expert on digital communication (including email marketing) best practices including creative, performance and CAN SPAM compliance.
  • Execute processes to ensure compliance with regulations.

Risk Management and Control

  • Provide subject matter input into the effectiveness of Marketing Automation journey mapping and email deployment initiatives via Salesforce Marketing Cloud and implement changes quickly to resolve issues.
  • Identifying areas of concern to be completed or escalating as needed to the Scrum Master and Senior Manager.

GENERAL EXPERIENCE:

  • An undergraduate degree in computer science or recognized equivalent.
  • 3-5+ years of experience as an HTML developer with SFMC experience – journey builder, automation studio, AdStudio, etc.
  • Prior experience in a leadership role (i.e. technical or direct reports) is an asset.
  • Strong knowledge of email development best practices.
  • Strong written and oral communication skills – must be able to communicate technical direction, discuss and incorporate stakeholder’s feedback, and communicate issues found and solutions clearly.
  • Excellent data analysis, problem-solving and troubleshooting skills.

AUTOMATION EXPERIENCE:

  • Marketing Automation specialist with hands on experience with Salesforce Marketing Cloud Journey Builder, Automation Studio and Contact Builder; experience with Advertising Studio an asset.
  • Strong email HTML development skills and AMPScript coding experience (or similar) required.
  • Marketing Automation campaign production management, working with the Sr Developer and Scrum Master.
  • Deep understanding and tactical experience in setting up data integration points to support Marketing Automation journeys across multiple channels (including email, direct mail, online advertising, etc.).
  • Implement and deploy test strategies and where required conduct QA to ensure accuracy of code development, journey mapping and deployment by segment.
  • Deploy advanced email strategies, including preferences, segmentation, dynamic content and triggered emails as required.

Salary: $86,000.00 – $160,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary: Senior Manager, Marketing Automation at BMO Financial Group

Application Deadline: August 10, 2025
Location: 100 King Street West
Salary Range: $86,000 – $160,000

Role Overview:
The Senior Manager of Marketing Automation leads the Wealth Journeys development team, focusing on strategic planning and using MarTech tools to create personalized communications aligned with a holistic client view.

Key Responsibilities:

  • Service Levels: Establish standards and processes, resolve deliverability issues, ensure timely delivery, and communicate progress to stakeholders.
  • Brand & Customer Experience: Oversee marketing automation content, ensuring compliance with branding, privacy, and legal standards.
  • Reporting: Analyze campaign performance, provide strategic insights, and report results.
  • Database Marketing: Automate data processes between databases and Salesforce Marketing Cloud, with SQL proficiency as a plus.
  • Governance and Compliance: Ensure digital communication best practices, including compliance with regulations like CAN-SPAM and CASL.
  • Risk Management: Enhance marketing automation effectiveness and address concerns as needed.

Qualifications:

  • Undergraduate degree in computer science or equivalent.
  • 3-5+ years of experience with HTML development and Salesforce Marketing Cloud.
  • Leadership experience is preferred.
  • Strong communication, data analysis, and problem-solving skills.
  • Proficient in Marketing Automation tools, HTML, and AMPScript.

Benefits:
BMO offers a comprehensive compensation package including performance-based incentives, health insurance, tuition reimbursement, retirement plans, and more. The company emphasizes inclusivity and is committed to accessibility for applicants.

For more information about BMO and their values, visit their website.

Customer Service Representative – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $34750 – 47250 per year

Job date: Sat, 02 Aug 2025 04:25:31 GMT

Job description: Application Deadline: 08/09/2025Address: 419 Eglinton Avenue WestJob Family Group: Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Escalates complex or unresolved customer situations to managers as required.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (in business environment).
  • Organization skills – Basic (in business environment).
  • Collaboration & team skills – Basic (in business environment).

Salary: $34,750.00 – $47,250.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Position Summary: Customer Service Representative at BMO Financial Group

  • Application Deadline: August 9, 2025
  • Location: 419 Eglinton Avenue West
  • Role: Deliver exceptional service to customers, identify their financial needs, and provide tailored advice and solutions. Collaborate with colleagues to enhance the customer experience and meet business objectives.

Key Responsibilities:

  • Address customer inquiries and transactions, providing seamless banking support.
  • Promote digital and self-service banking options to enhance convenience.
  • Engage in conversations to understand customer needs regarding banking and credit services.
  • Handle routine operational activities and manage cash transactions.
  • Collaborate with team members and contribute to overall branch success.
  • Stay current with financial products and regulations to support customers effectively.
  • Identify suspicious activity and maintain compliance with legal obligations.

Qualifications:

  • No prior experience required; post-secondary education preferred.
  • Strong customer focus, interpersonal skills, and problem-solving abilities.
  • Comfortable with digital tools and social media.
  • Basic organizational and communication skills.

Compensation:

  • Salary range: $34,750 – $47,250, depending on various factors including experience and location.
  • Benefits include health insurance, tuition reimbursement, and retirement savings plans.

Company Culture:
BMO is committed to inclusivity and values the contributions of diverse perspectives, aiming to create positive community impacts. They offer support for career development and personal growth.

Note: BMO does not accept unsolicited resumes from recruitment agencies without a prior valid agreement.