Canon – Senior Process Improvement Specialist – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Fri, 18 Apr 2025 00:49:47 GMT

Job description: Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.At Canon Canada, we’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.Senior Process Improvement Specialist

  • Are you passionate about improving efficiency and operations?
  • Do you collaborate with teams to improve processes?
  • Have you identified and solved workflow bottlenecks before?

#LIS#The Senior Process Improvement Specialist reports to the Senior Director, Talent, Communications, and Business Administration. This position will play a critical role in enhancing organizational efficiency and effectiveness by identifying and implementing process improvements at Canon Canada.Key Responsibilities:

  • Leading projects using Lean, Sigma, or Total Quality Management (TQM) to drive ongoing process improvements.
  • Facilitating meetings and shadowing teams to analyze processes, document workflows, and identify improvement opportunities through optimization, redesign, automation, or technology.
  • Collaborating with internal teams and IT to interpret business requirements and develop practical solutions.
  • Creating reporting tools to provide senior leadership with project updates, feedback, recommendations, and key metrics.
  • Leading the integration of Canon Canada in Canon business practices, overseeing the process improvement team, and facilitating KAIZEN sessions to educate employees on tools and operational excellence.
  • Analyzing data, performance metrics and KPIs to quantify process inefficiencies, determine ROI and track improvements.

To Succeed, You Will Need:

  • Post-secondary education in Project Management, Operations Management or related field.
  • Minimum of 5 years of work experience
  • Strong analytical skills to assess business requirements and deliver impactful technology solutions
  • Expert process management skills to understand, apply, and train others on practical process improvements
  • Exceptional time management and multitasking skills to effectively balance multiple tasks and projects with varying scopes and priorities
  • Advanced skills in Project Management, PowerPoint, Visio
  • Intermediate proficiency with data analysis tools and software to support data-driven decision-making (e.g. Excel, Power BI, Tableau)
  • Intermediate knowledge of process improvement methodologies and tools such as Lean, Six Sigma, Human-Centered Design, TQM

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability, and wellness programs
  • Vacation, Paid Personal Time, and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness center
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable

points on hundreds of products * Community involvement

  • Employee Appreciation Events

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit .

Canon – Communications Associate Specialist (12 month contract) – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Sat, 19 Apr 2025 03:02:31 GMT

Job description: Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.At Canon Canada, we’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.Communications Associate Specialist (12 month contract) – Hybrid

  • Are you looking to grow your career in corporate communications by supporting impactful internal initiatives?
  • Do you have a strong interest in employee engagement and clear, effective messaging across an organization?
  • Are you a strong communicator who thrives in a collaborative, fast-paced team environment?

The Communications Associate Specialist will report to the Senior Director of Talent, Communications, and Business Administration and support the Corporate Communications team in planning and executing internal corporate and employee communications and initiatives.Key Responsibilities:

  • Assisting in planning and delivering employee events, including logistics, communications and stakeholder coordination.
  • Supporting corporate initiatives such as wellness, fitness, corporate social responsibilities, and environmental programs.
  • Assisting in creating and managing internal communications, engaging stakeholders, and developing content and creative materials.
  • Assisting in the execution of the Canon showroom, print shop, and corporate imaging experience
  • Assisting in inventory management and organization of event promotional items and department assets.
  • Maintaining metrics and reporting tools to evaluate the effectiveness of assigned projects, initiatives, and communications.
  • Assisting in maintaining all Canon Canada offices’ digital signage and photographic galleries.
  • Assisting in monitoring sponsorship and donation inquiries and supporting corporate programs
  • Monitoring and maintaining budget, tracking expenses to stay within budget and processing invoices.

To Succeed, You Will Need:

  • Post-secondary in Marketing, Communications, Arts or Journalism
  • Minimum 1 year of experience in social media, public relations
  • Intermediate technical skills for managing and posting on social media channels,
  • Excellent time management and multitasking skills to manage projects and collaborate with stakeholders
  • Intermediate analytical skills to assess priorities and identify solutions.
  • Intermediate project/process management skills to support interdepartmental marketing campaigns.
  • Intermediate computer skills in Microsoft Office (Outlook, PowerPoint, Excel) and social media platforms.

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Event

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit .

Canon – Bilingual (English-French) Technical Support Representative – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary: $45500 – 47000 per year

Job date: Thu, 10 Apr 2025 00:48:05 GMT

Job description: Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.At Canon Canada, we’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.Bilingual (English-French) Technical Support Representative – Hybrid

  • Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
  • Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
  • Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily.ROTATING SHIFTS – Must be available:Monday – Friday, 9:00AM – 5:00PMMonday – Friday, 10:00AM – 6:00PMKey Responsibilities:

  • Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction and communicate with appropriate troubleshooting steps; focusing on customer satisfaction and solutions.
  • Finding opportunities on every customer interaction (Phone, Email, Chat) to add value for the customer and Canon by offering updates to their products, or providing detailed information on a pre-sale inquiry.
  • Frequently use of our CRM database to navigate and look up customer information, alongside documenting detailed customer information regarding customer interactions.
  • The focus is to meet monthly KPIs, Operational Metrics, and employee reliability to ensure the end result is to create a great customer experience.
  • Working in a fast-paced environment, collaborating with colleagues and the leadership team while maintaining professionalism and excellent work ethic

To Succeed, You Will Need:

  • French and English proficiency
  • High school diploma
  • Minimum 1 year experience in a contact center or customer service environment
  • Proven customer relations skills professionally and courteously in a multi-channel environment
  • Familiarity with computers to learn systems/processes promptly
  • Ability to organize time, set priorities and multi-task in order to meet KPIs
  • Exemplary written and oral communication skills

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit .

Canon – Bilingual Talent Acquisition Partner – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Sat, 22 Mar 2025 08:28:43 GMT

Job description: Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awarenessWe’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.Join our team and reap the rewards as we take Canon to the next level!Bilingual Talent Acquisition Partner – Hybrid

  • Do you thrive in a fast-paced environment where you’re responsible for the entire recruitment process?
  • Do you enjoy the challenge of identifying and attracting top candidates through creative sourcing methods?
  • Do you have the skills to create strong, lasting relationships with hiring managers while delivering excellent recruitment support?

#LIS#As a Bilingual Talent Acquisition Partner, you will report to the Manager of Compensation, Job Design, and Talent and will play a pivotal role in partnering with hiring managers to attract and retain the best talent.Key Responsibilities:

  • Building candidate pipelines for existing and new roles throughout Canada
  • Identifying and engaging passive candidates via data mining Canon’s Applicant Tracking System (ATS), LinkedIn, and other sources
  • Conducting full-cycle recruitment process including phone screens, situational and behavioural-based interviews, intake meetings, developing scorecards, and preparing and presenting offer letters.
  • Updating the Applicant Tracking System promptly to meet reporting deadlines
  • Supporting Human Resources Business Partners with administrative duties

To Succeed, You Will Need

  • Fluency in French and English
  • Post Secondary education in Human Resources or related field
  • Minimum 3 years of work experience in full-cycle recruitment
  • Experience with ATS, LinkedIn Recruiter
  • Ability to effectively write strings when sourcing resumes to obtain an adequate number of quality results
  • Substantial project and process management skills to manage the requisition process from start to finish
  • Excellent analytical skills to pull and analyze data in the Applicant Tracking System
  • Refined time management to balance around 20 open requisitions and the needs and requests of hiring managers and candidates

Why Join?HYBRID WORK

  • This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP Contribution & Profit-Sharing Program
  • Tuition Assistance Program for Professional Continuing Education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
  • Community involvement
  • Employee Appreciation Events

#FEATURED#Join our team and reap the rewards as we take Canon to the next level!As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713.Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.To learn more about Canon, visit

Canon – eCommerce Specialist – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Sun, 23 Mar 2025 00:38:33 GMT

Job description: Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awarenessWe’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.Join our team and reap the rewards as we take Canon to the next level!eCommerce Specialist – Hybrid

  • Are you ready to drive eCommerce growth and boost online sales?
  • Are you skilled at implementing data-driven strategies to enhance site performance?
  • Are you excited to develop accounts and scale programs for long-term success?

#LIS#If so, we want you to join our team!The eCommerce Specialist role will report to the Manager Sr, PPG Sales, and is responsible for the sales and promotion of Canon Canada photographic products through channel strategy implementation, account development, and ongoing account performance monitoring.Key Responsibilities

  • Acting as the lead sales contact to generate photo revenue for select accounts.
  • Promoting Canon Canada products across eCommerce platforms to exceed company targets.
  • Collaborating with internal teams to ensure seamless execution of eCommerce strategies and address account needs
  • Identifying and pursuing B2B opportunities within the Canon Canada eCommerce channel and prospecting for new partnerships.
  • Monitoring and analyzing photo sales performance data, identifying trends, developing data-driven recommendations to optimize sales strategies, and improving account performance.
  • Developing accurate eCommerce photo sales forecasts and contributing to overall eCommerce sales projections.
  • Identifying and resolving account issues and escalating complex problems if needed.
  • Researching and evaluating tools and technologies to optimize the eCommerce customer experience.

To Succeed, You Will Need:

  • Post-secondary education in business or related field
  • Minimum 3 years of experience in e-commerce
  • Strong analytical skills to analyze data and improve sales and customer experience
  • Intermediate Excel skills, including Vlookups and pivot tables, to manage large data sets
  • Intermediate project/process management skills
  • Intermediate time management skills for handling multiple duties and projects

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Event

Join our team and reap the rewards as we take Canon to the next level!As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713.Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.To learn more about Canon, visit

Canon – Outside Sales Representative – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Fri, 28 Feb 2025 00:50:21 GMT

Job description: Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awarenessWe’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.Join our team and reap the rewards as we take Canon to the next level!Outside Sales Representative

  • Are you motivated by winning and achieving goals?
  • Do you want to control your own destiny and have the opportunity for career advancement?

#LIS#Reporting to a Sales Manager, you will be one of the key drivers in our organization. You will have the responsibility of growing the market share, acquiring new customers, and maintaining current relationships in a customer facing environment. You will receive great training; guaranteed base salary and ongoing career growth. You will work with some of the best and most ambitious sales professionals in the market.Key ResponsibilitiesSelling Canon office equipment products and solutions to base and non-base small to medium sized business accounts while generating new customers in an assigned geographical territory

  • Calling on perspective customers, providing product information and demonstrations while creating proposals that speak to customer needs
  • Performing all direct sales functions in a business to business, customer facing environment
  • Meeting and exceeding monthly, quarterly and annual sales quotas
  • Providing ROI (Return on Investment) solutions to both existing and new customers; increasing efficiencies in workflow, reducing cost and improving quality of print documents and document management processes
  • Expanding Canon’s wallet share within base accounts
  • Driving customer satisfaction through solution-based relationships
  • Providing clients with the highest levels of customer service throughout the entire sales life cycle

To Succeed, You Will Have

  • A strong desire to win, achieve goals and to be rewarded based on results
  • An entrepreneurial background, even having operated a business while attending school
  • An ability to build new business in a predominately customer facing environment
  • Cold calling and new business generation skills
  • A dynamic personality with an ability to influence and persuade internal and external stakeholders

Why Join?FIELDWORK

  • The Outside Sales Representative is an outside face-to-face sales role. You will only report to the office if there is specific business need, such as training, team meetings, etc. (work schedules and office reporting requirements may change from time to time based on business needs)
  • When not in the field and working from home, a reliable internet connection is required. We support remote work with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Employee referral program
  • Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events

Join our team and reap the rewards as we take Canon to the next level!As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713.Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.To learn more about Canon, visit

Canon – Bilingual Technical Support Representative – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary: $45500 – 47000 per year

Job date: Tue, 18 Feb 2025 23:49:26 GMT

Job description: Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awarenessWe’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.Join our team and reap the rewards as we take Canon to the next level!Bilingual (English-French) Technical Support Representative – Hybrid

  • Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
  • Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
  • Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily.ROTATING SHIFTS – Must be available:Monday – Friday, 9:00AM – 5:00PMMonday – Friday, 10:00AM – 6:00PMKey Responsibilities:

  • Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction and communicate with appropriate troubleshooting steps; focusing on customer satisfaction and solutions.
  • Finding opportunities on every customer interaction (Phone, Email, Chat) to add value for the customer and Canon by offering updates to their products, or providing detailed information on a pre-sale inquiry.
  • Frequently use of our CRM database to navigate and look up customer information, alongside documenting detailed customer information regarding customer interactions.
  • The focus is to meet monthly KPIs, Operational Metrics, and employee reliability to ensure the end result is to create a great customer experience.
  • Working in a fast-paced environment, collaborating with colleagues and the leadership team while maintaining professionalism and excellent work ethic

To Succeed, You Will Need:

  • French and English proficiency
  • High school diploma
  • Minimum 1 year experience in a contact center or customer service environment
  • Proven customer relations skills professionally and courteously in a multi-channel environment
  • Familiarity with computers to learn systems/processes promptly
  • Ability to organize time, set priorities and multi-task in order to meet KPIs
  • Exemplary written and oral communication skills

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events

Join our team and reap the rewards as we take Canon to the next level!As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713.Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.To learn more about Canon, visit

Canon – Bilingual Lead Generation Representative – Brampton, ON

Company: Canon

Location: Brampton, ON

Expected salary:

Job date: Wed, 19 Feb 2025 00:27:28 GMT

Job description: Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awarenessWe’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.Join our team and reap the rewards as we take Canon to the next level!Bilingual Lead Generation Representative

  • Do you enjoy prospecting?
  • Are you good at building relationships with new customers while uncovering business needs?
  • Can you nurture qualified sales leads?

#LIS#As the Bilingual Lead Generation Representative, you will be supporting our outside sales representatives by developing, qualifying leads and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities and confirming interest with existing clients.Key Responsibilities:

  • Prospect new sales opportunities via phone/email and develop rapport with net new client base
  • Pro-actively contact all prospects and identify qualified leads
  • Acquire client prospecting information, lead nurturing, and customer info regarding expired equipment/buy-out requests
  • Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls
  • Qualify leads and set up appointments for appropriate Outside Sales Representatives and follow-up on actions with sales and service
  • Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events
  • Update CRM (Salesforce) customer data and record information from new leads and prospects
  • Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce
  • Use data mining resources to discover customer trends to uncover new sales opportunities

To Succeed, You Will Need:

  • Oral and Written communication in French is required.
  • Resourcefulness and drive to discover new potential business and meet your call and conversion targets.
  • Capability to handle high-volume prospective customer calling, appointment setting, and lead generation
  • Excellent verbal/written communication skills, including the ability to craft exciting emails that pique prospect interest and result in new business
  • A high level of professionalism to understand customer issues and identify an appropriate resolution or response
  • Strong coachability skills to develop and continuously improve call scripts and take customer notes
  • CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases

Why Join?HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events

Join our team and reap the rewards as we take Canon to the next level!As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at 1-855-531-3850 or 905-863-8713.Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.To learn more about Canon, visit