Tag: Consumer

Company: Telus

Location: Toronto, ON

Expected salary: $90000 – 134000 per year

Job date: Sat, 22 Mar 2025 03:13:22 GMT

Job description: DescriptionJoin our teamThe Consumer Base Management team is looking for a Senior Market Manager to fill a role that will allow us to drive best in class migrations from prepaid to postpaid. The successful candidate will be a key member supporting churn mitigation and acquisition growth through below-the-line marketing tactics targeting TELUS and Koodo prepaid customers. In this role, you will oversee all of the marketing work streams to support this business objective.Here’s the impact you’ll make and what we’ll accomplish togetherYou’ll be working with a cross section of teams and stakeholders across TELUS Consumer Solutions. You will be the central figure in creating the Mobility marketing strategy and gaining cross-functional alignment to ensure its success.As a natural proactive leader, you will work with multiple stakeholders and business units to drive awareness of these programs, evolving the program to meet current market dynamics while also delivering exceptional business outcomes. You will play a critical role in our base management strategy, embracing ambiguity and initiating opportunities to develop this role to its full potential.Here’s how

• Develop end-to-end strategy and implement programs that successfully entice customers to migrate from prepaid to postpaid
• Bring that strategy directly to customers by testing new messaging, segmentation, and offers with a rigorous approach to performance management and surfacing insights for future
• Implement the program across sales channels by working with internal channel GTM teams across Canada to drive the program forward, respond to market conditions, and set up new streams of opportunities that align with our strategic priorities
• Work collaboratively with cross-functional stakeholders to analyze our performance, distill insights for leaders, identify opportunities for improvement, and gain leadership buy-in to develop net new initiatives
• Opportunity for growth by expanding portfolio to include other key strategic initiatives

#LI-REMOTEQualificationsYou’re the missing piece of the puzzle

• 5+ years experience in marketing, ideally in wireless consumer businesses
• Experience garnering buy-in from all levels of a large organization including senior leadership by leveraging your strong storytelling, presentation, and negotiation skills
• Ability to develop strong relationships with stakeholders that enable the successful co-creation of initiatives that yield positive outcomes to the business
• Excellent attention to detail with an ability to multitask and manage multiple projects and programs efficiently
• Experience using analytic tools (e.g. Tableau) to interpret data and make recommendations
• Extensive experience leading cross functional teams on projects or campaigns
• Nice to have: experience managing capital projects to deliver new capabilities on time and on budget

What we give back to you

• A unique opportunity to be responsible for the end to end, from strategy development to campaign planning, offer development, execution, and reporting
• Get closer to the telecom business & learn more about product, business development and Customer First initiatives
• Work in a fast-paced & dynamic environment, breaking new ground in evolving marketing strategies
• Work with a diverse team
• Opportunity to receive mentorship from senior team members
• Work in an organization that supports your personal development with leading edge training and development tools
• An environment that lets you be your best every day
• Work in an organization that supports you giving back to the community you live in
• Competitive pay & benefits
• We also like to have a bit of fun!

Salary Range: $90,000-$134,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The Consumer Base Management team is seeking a Senior Market Manager to drive migrations from prepaid to postpaid by implementing marketing tactics targeting TELUS and Koodo prepaid customers. The successful candidate will work with various teams to develop and implement marketing strategies and programs to achieve business objectives. The role involves developing relationships with stakeholders, analyzing performance, and initiating new initiatives. The position offers opportunities for growth and mentorship, competitive pay and benefits, and a supportive work environment that fosters personal development. TELUS is committed to diversity and inclusivity, providing accommodations for applicants with disabilities.