Brand & Content Manager – Worth AI – Orlando, FL

Company: Worth AI

Location: Orlando, FL

Expected salary: $60000 – 85000 per year

Job date: Sat, 26 Jul 2025 22:06:44 GMT

Job description:

Job Description: Brand Management & Digital Strategy Lead

Overview:
We are seeking a dynamic and innovative Brand Management & Digital Strategy Lead to join our team. This role is pivotal in managing our brand guidelines and ensuring that every department—from marketing to sales—can confidently communicate our story. The ideal candidate will be skilled in creating a comprehensive content calendar that supports our marketing campaigns, product launches, and thought leadership initiatives.

Key Responsibilities:

  1. Brand Guidelines Management:

    • Develop and maintain comprehensive brand guidelines that empower all teams to articulate our brand’s narrative clearly and consistently.
    • Collaborate with cross-functional teams to ensure adherence to brand standards in all communications.

  2. Content Calendar Development:

    • Create and manage a strategic content calendar that aligns with our marketing campaigns, product launches, and thought leadership topics.
    • Coordinate with various departments to gather input and ensure timely delivery of content.

  3. Social & Digital Presence:

    • Own and enhance our social media and digital channels, ensuring content is engaging, on-brand, and reflective of current campaign goals.
    • Monitor social media trends and analytics to drive engagement and refine strategies accordingly.

  4. Collaborative Storytelling:

    • Facilitate workshops and training sessions for internal teams to help them effectively convey our brand story.
    • Encourage collaboration among departments to share success stories, case studies, and insights that highlight our brand’s value.

  5. Thought Leadership Initiatives:

    • Identify opportunities for thought leadership and innovative content that positions our brand as a leader in the industry.
    • Work with subject matter experts to develop and promote high-quality content that resonates with our audience.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in brand management and digital marketing, preferably in a B2B environment.
  • Strong understanding of social media best practices and digital marketing strategies.
  • Exceptional written and verbal communication skills, with a knack for storytelling.
  • Ability to work collaboratively across teams and manage multiple projects simultaneously.

Join us in shaping a brand that resonates with our savvy audience and drives impactful connections!

Initiative – eCommerce Content Lead – Mediabrands – Toronto, ON

Company: Mediabrands

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 07:24:03 GMT

Job description: Position SummaryUnilever is a global consumer goods company known for its commitment to sustainability and a diverse portfolio of iconic brands. Unilever’s expansive brand lineup includes household names such as Dove, AXE, Olly, Liquid IV, and Hellmann’s. Every day, over 2 billion people around the world rely on our products for their daily needs.Unilever is seeking a dynamic and seasoned eCommerce Content Lead. This role will be pivotal in advancing Unilever’s digital presence and driving the growth of eCommerce. As the eCommerce Content Lead, you will own end-to-end eCommerce content development and lead organic search strategies. Your multifaceted role integrates SEO expertise and eCommerce content management to boost brand visibility, engagement, and conversion.If you have what it takes, are results oriented, and thrive in performance-driven environments, we’d love to hear from you!Key Responsibilities

  • Drive the overall eCommerce content strategy to deliver growth for our vast portfolio of products and brands across Amazon and Omni channels
  • Responsible for end-to-end eContent workflow and processes across internal teams (brand, R&D, legal, customer development, global center of excellence) and external partners (creative agencies, syndication partners, review collection agencies)
  • Lead a team of 5+ content strategists and deployment specialists against the delivery of best-in- class content creation and flawless execution thereof across retailer platforms
  • Uphold and enhance reporting standards to regularly track performance against KPIs including content completeness, organic search performance, and conversions; ensuring key actions are being taken to optimize performance
  • Work with retailers to ensure all content adheres to their standards and is optimized to their search algorithms to win in organic search
  • Lead all e-Content capabilities including, but not limited to, Ratings & Reviews, UGC, Content Syndication, SEO, Organic Search, AI/ML Integration, API connections, etc
  • Own the relationship with content creative agencies, driving efficiencies in workflow and elevating content quality
  • Manage vendor onboarding, privacy risk assessments, legal regulations, data processes as per Unilever standards
  • Manage content budgets while identifying opportunities to unlock savings

Desired Skills & Experience

  • Minimum 8-10+ years of proven experience in e-content management, SEO and digital marketing.
  • Strong understanding of retailer eCommerce platforms (e.g., Amazon, Walmart).
  • CPG/Beauty industry experience a huge asset.
  • Experience leading a team of direct reports and building a supportive & team-oriented culture, with a performance driven mindset at the heart.
  • Willingness to work in a fast-paced and dynamic space with complexity of project management.
  • Familiarity with SEO tools and analytics platforms (e.g., Google Analytics, BrightEdge, SEMrush, Moz).
  • Proficiency in content management systems (CMS).
  • Excellent written and verbal communication skills.
  • Analytical mindset with the ability to interpret data and provide actionable recommendations.
  • Creative problem-solving skills and a passion for staying updated on industry trends.
  • Team player with a passion for high performance, strong collaboration and project management skills.

Initiative unlocks business growth for the world’s most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame and Flow for brands like Amazon, RBC, LEGO, Nintendo and Canada Goose. Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 9,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. Initiative Canada has received many of the industry’s most coveted awards, including two gold Strategy Media Agency of the Year awards, eight Cannes Lions, and a position on WARC’s Top 50 Most Effective Media Agencies in the World. In 2023 Initiative was named the North American Network of the Year by the Festival of Media, and Global Network of the Year by both Ad Age and Ad Week. To learn more, visit .What’s in it for you?

  • Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
  • A flexible hybrid work model that works for you.
  • A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
  • A chance to be part of and grow within a global network of agencies.
  • The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

Initiative is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to

Position Summary

Unilever, a global consumer goods leader known for its sustainable practices and well-known brands like Dove and AXE, is hiring an eCommerce Content Lead. This role focuses on enhancing Unilever’s digital presence and eCommerce growth through effective content strategies and SEO.

Key Responsibilities

  • Develop and Implement Content Strategy: Drive strategies for eCommerce content across Amazon and other channels.
  • Manage Content Workflow: Oversee end-to-end content processes involving internal teams and external partners.
  • Lead a Content Team: Direct a team of content strategists and specialists to create top-quality content.
  • Performance Tracking: Establish reporting standards to monitor KPIs like content performance and conversion rates.
  • Optimize Retailer Content: Ensure content meets retailer standards and is optimized for search algorithms.
  • Oversee e-Content Capabilities: Manage all aspects of eContent including ratings, reviews, and SEO.
  • Vendor and Budget Management: Handle vendor relationships, content budgets, and compliance with regulations.

Desired Skills & Experience

  • Experience: 8-10 years in eContent management, SEO, and digital marketing, preferably in CPG or beauty.
  • Leadership Skills: Proven experience in team management and fostering a collaborative culture.
  • Technical Proficiency: Familiarity with SEO tools, analytics platforms, and content management systems.
  • Analytical and Creative Skills: Strong ability to interpret data and provide actionable insights.

Company Culture Benefits

  • Generous Paid Time Off: Minimum of 37 paid days off, including vacation and wellness days.
  • Flexible Work Model: A hybrid work setup tailored to individual needs.
  • Personal Development: Opportunities for training and community involvement through various employee groups.

Unilever values diversity and equal opportunity in hiring and aims to create an inclusive environment for all employees.

Social Producer, Branded Content & Partnerships (Media Solutions) (Telework/Hybrid) (English Services) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 01:02:48 GMT

Job description: Position Title: Social Producer, Branded Content & Partnerships (Media Solutions) (Telework/Hybrid) (English Services)Status of Employment: Temporary Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-08-06 11:59 PMThis role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.Do you live and breathe short-form video and have a passion for connecting brands with audiences in authentic ways?CBC Media Solutions is seeking a creative and resourceful Social Producer to join our Content & Partnership Marketing team. You will be the driving force behind our branded content and sponsorship campaigns.This role is pivotal in producing original and innovative short-form content for branded and sponsored client campaigns across our social media channels.You are a storyteller at heart, with an eye for aesthetics and your finger on the pulse of culture. You will be our in-house expert, leading the charge on social platforms to develop the most compelling concepts, formats, and talent collaborations. From the initial pitch to the final post, you will play a pivotal role in driving the awareness, engagement, and success of our custom partnership campaigns on a national scale.You will be responsible for the end-to-end creation of social video content for our Entertainment sales portfolio. This includes conceiving, pitching, developing, editing, and packaging compelling content.As a key player in our success, you will strategically align social media initiatives with partnership objectives, identifying the best platforms, creative approaches, and talent to drive awareness and engagement for our custom campaigns. You will support the sales team with socially-led ideas in the pre-sale (pitch) phase and manage all content production and copywriting post-sale to ensure campaign KPIs are met.How You’ll Make an Impact:Strategy & Development: Lead the ideation and development of social media marketing offers for Entertainment-focused client partnerships.Be the Creative Spark: You will dream up, pitch, and develop social concepts that bring partner brands to life, from proactive ideas to responses for client briefs.Craft Compelling Visual Stories: You will shoot, edit, and produce everything from snappy TikToks and Reels to captivating long-form video and live streams and everything in between.Write with Purpose: You will write platform-specific copy and headlines that capture our brand’s voice and drive measurable results for our clients.Content Production: Manage the end-to-end production of visual content, including shooting, editing, and packaging short-form videos, live streams, and interviews.Execute with Precision: You will manage the entire social post-production workflow.Nurture Our Community: Monitor conversations, engage with our audience on sponsored content, and monitor the campaign and KPIs in collaboration with our Activation team.Community Engagement: Monitor daily comments and engagement on sponsored and paid content posts.Campaign Coordination: Develop and maintain a content calendar for all partnership deliverables. Collaborate with the Activation team to ensure content is brand-aligned and optimized to meet or exceed campaign KPIs.Qualifications:University degree or equivalent with five years’ relevant experience, of which minimum three must involve direct social media experience demonstrating excellent content creation, editing, writing and proofreading skills, and a willingness to experiment;Minimum one year of direct experience creating content for brands or high-profile accounts;Active and highly skilled in the creation of social content using TikTok and Meta’s in-app features;Advanced video editing, content packaging and Graphic Design skills; high level of familiarity with editing vertical video and the Adobe suite of products (primarily Premiere Pro, After Effects and Photoshop/Canva)Excellent interpersonal and organizational skills, along with the ability to work under deadlines and with multiple priorities;Keen interest in and an ability to keep pace and adapt to the evolving trends and communities in social and digital media;Knowledge of accessibility best practices for social media content;Knowledge of and affinity for CBC, its programming and services, and understanding of the media industry;The ability to contribute to the diversity of perspectives on the team with ideas that will help connect with and grow new audiences;Strong knowledge and understanding of, and/or connection to, underrepresented communities across Canada.Candidates may be required to provide a portfolio of social media content examples of previous workPlease note: This role may require occasional travel and work outside of standard hours for client-related events and activations.We’re looking for a trend-hunter and a storyteller who can translate partnership objectives into content that resonates. If you are a self-starter who thrives in a collaborative environment and is passionate about building awareness and driving engagement, we want to hear from you.Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Summary: Social Producer, Branded Content & Partnerships

Organization: CBC/Radio-Canada
Employment Type: Temporary Long-Term (Fixed Term)
Location: Hybrid / Telework
Application Deadline: August 6, 2025

Overview:
CBC/Radio-Canada is seeking a creative Social Producer passionate about social media and brand storytelling. This role is crucial for developing short-form branded content across various social platforms, enhancing brand engagement through innovative campaigns.

Key Responsibilities:

  • Content Creation: Lead the ideation, production, and editing of short-form videos, including TikToks and Reels.
  • Strategy Development: Align social media initiatives with client partnership goals and manage content production.
  • Community Engagement: Monitor audience interaction on social media and collaborate with teams to meet key performance indicators (KPIs).
  • Campaign Coordination: Maintain a content calendar and ensure brand alignment.

Qualifications:

  • University degree with 5 years of relevant experience, including at least 3 in social media.
  • Proven skills in content creation and editing.
  • Proficiency in video editing and Adobe Suite.
  • Strong interpersonal skills and the ability to manage multiple priorities.
  • Awareness of evolving digital trends and best practices.

Additional Info:

  • Portfolio submission may be required.
  • Role may involve occasional travel and non-standard hours.
  • CBC values diversity and inclusion in its workforce.

Application Process:
Interested candidates should be prepared for skills testing and background checks as part of the recruitment process. The organization encourages those with accommodation needs to reach out during the application stage.

Content Management Assistant (6 month fixed term contract) (Toronto Hybrid) – HarperCollins – Toronto, ON

Company: HarperCollins

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 04:43:25 GMT

Job description: OverviewEmployee: HarperCollins CanadaJob Title: Content Management AssistantDepartment(s): Creative OperationsReports to: Sr Dir, Creative OpsStatus: 6 month fixed term contract
Location: 22 Adelaide Street West, TorontoThe Content Management department at HarperCollins Publishers is seeking an Assistant to work on the composition and development of both print and digital products.In this role you will work closely with your colleagues to develop the essential skills needed to create both print and e-book interiors This position works closely with production editors, designers, and production managers across all HarperCollins’ US Trade imprints.This is a great opportunity to learn print and ebook production as part of a close-knit team working in a rapidly changing, deadline-driven environment The ideal candidate will be someone with superior attention to detail, ability to prioritize and juggle multiple projects, a keen interest in composition and typographical principles.Responsibilities

  • Paginate book interiors with guidance
  • Input text corrections
  • Assist with reprint corrections
  • Assist with ebook creation
  • Prepare print-ready PDFs
  • Route projects via the company Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications

  • Proficiency in Adobe InDesign
  • Proficiency in Microsoft Word
  • Excellent attention to detail and organizations skills
  • Ability to manage time effectively.
  • Strong communication skills
  • Strong sense of teamwork
  • Willingness to ask questions and raise issues.
  • Familiarity with book publishing and copyediting/proofreading mark up.
  • Familiarity working in a MAC environment.
  • Basic knowledge of XML, HTML(5), CSS(3) and ebook principles a plus.

About HarperCollins Canada and HarlequinHarlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Overview:

Position: Content Management Assistant
Company: HarperCollins Canada
Contract: 6-month fixed term
Location: 22 Adelaide Street West, Toronto
Department: Creative Operations
Reports to: Sr Dir, Creative Ops

Role Summary:
The Content Management department seeks an assistant to support the composition and development of print and digital products. The role involves collaboration with production editors, designers, and production managers across various imprints.

Key Responsibilities:

  • Paginate book interiors and input text corrections.
  • Assist with reprint and ebook corrections.
  • Prepare print-ready PDFs and archive files in the Digital Asset Management system.
  • Route projects using the company’s Content Management System (CMS).

Qualifications:

  • Proficiency in Adobe InDesign and Microsoft Word.
  • Excellent attention to detail and organizational skills.
  • Strong communication, teamwork abilities, and time management.
  • Familiarity with book publishing, copyediting, and a MAC environment is required.
  • Basic knowledge of XML, HTML(5), CSS(3), and eBook principles is a plus.

About HarperCollins Canada and Harlequin:
HarperCollins Canada is a leading publisher, home to many bestselling authors and a wide range of recognized imprints, publishing over 100 titles monthly. The company is committed to equal employment opportunities and accessibility in the recruitment process.

Note: Only shortlisted candidates will be contacted for interviews.

Content Management Assistant (6 month fixed term contract) (Toronto Hybrid) – HarperCollins – Toronto, ON

Company: HarperCollins

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Jul 2025 05:29:59 GMT

Job description: Overview:Employee: HarperCollins CanadaJob Title: Content Management AssistantDepartment(s): Creative OperationsReports to: Sr Dir, Creative OpsStatus: 6 month fixed term contract
Location: 22 Adelaide Street West, TorontoThe Content Management department at HarperCollins Publishers is seeking an Assistant to work on the composition and development of both print and digital products.In this role you will work closely with your colleagues to develop the essential skills needed to create both print and e-book interiors This position works closely with production editors, designers, and production managers across all HarperCollins’ US Trade imprints.This is a great opportunity to learn print and ebook production as part of a close-knit team working in a rapidly changing, deadline-driven environment The ideal candidate will be someone with superior attention to detail, ability to prioritize and juggle multiple projects, a keen interest in composition and typographical principles. Responsibilities:

  • Paginate book interiors with guidance
  • Input text corrections
  • Assist with reprint corrections
  • Assist with ebook creation
  • Prepare print-ready PDFs
  • Route projects via the company Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications:

  • Proficiency in Adobe InDesign
  • Proficiency in Microsoft Word
  • Excellent attention to detail and organizations skills
  • Ability to manage time effectively.
  • Strong communication skills
  • Strong sense of teamwork
  • Willingness to ask questions and raise issues.
  • Familiarity with book publishing and copyediting/proofreading mark up.
  • Familiarity working in a MAC environment.
  • Basic knowledge of XML, HTML(5), CSS(3) and ebook principles a plus.

About HarperCollins Canada and HarlequinHarlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Overview

Company: HarperCollins Canada
Position: Content Management Assistant
Department: Creative Operations
Contract Duration: 6 months
Location: 22 Adelaide Street West, Toronto

Role Summary:
The Content Management department is recruiting an Assistant to aid in the composition and development of print and digital products. The role offers an opportunity to collaborate with production editors, designers, and managers, focusing on acquiring skills in print and ebook production in a dynamic environment.

Responsibilities:

  • Paginate book interiors and assist with text corrections
  • Aid in reprint and ebook creation
  • Prepare print-ready PDFs and manage projects through the Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications:

  • Proficiency in Adobe InDesign and Microsoft Word
  • Strong attention to detail and organizational skills
  • Effective time management and communication abilities
  • Team-oriented and willing to ask questions
  • Familiarity with publishing, copyediting, and MAC environments
  • Basic knowledge of XML, HTML(5), CSS(3) is a plus

Company Background:

HarperCollins Canada, including the Harlequin division, is a major publisher of commercial fiction and nonfiction, publishing over 100 titles monthly. It emphasizes a commitment to quality publishing and authorship, catering to a global audience. HarperCollins Canada champions equal employment and is committed to accessibility in its recruitment process.

Note: Only selected candidates will be contacted for interviews.

CX Content & Communications Manager, Group Benefits Marketing – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Jul 2025 04:38:26 GMT

Job description: Manulife is proudly one of Canada’s largest and longest-serving providers of Group Benefits, and today our GB business serves millions of Canadian workers and their families, and more than 27,000 companies coast-to-coast, including some of our nation’s most iconic brands. Our goal is to help our customers live better, healthier lives, and build strong, engaged organizations. Our award-winning Group Benefits Marketing team plays a leading role in telling our story in the market, engaging with our customers, and delivering innovative digital marketing to promote differentiated health and wellness benefits, services and experiences.Reporting to the Director, Digital Marketing, Group Benefits Marketing, the CX Content & Communications Manager will strategize, develop and execute digital customer content and communications, with a goal to ensuring customers engage with and receive clear, timely and effective information that enhances their experience. The CX Content & Communications Manager will play a key role in transforming complex servicing and transactional content into engaging, easy-to-understand content and communications that empower members to self-serve, adopt digital solutions, and navigate their benefits confidently. We’re looking for a seasoned content specialist with experience in UX writing, digital content and multi-channel communications, who brings a flexible mindset, demonstrated ability to multi-task, and curiosity to dig in, learn, and help us improve our customer experiences. The ideal candidate is a self-starter with a diverse skillset who is ready to work collaboratively.Key responsibilities:

  • Collaborate with our Group Benefits product and operations teams to create a variety of customer content, communications, marketing and campaign material, with a focus on customer-facing content to enhance experiences
  • Provide content expertise for UX solutions across a variety of digital channels, including web and mobile
  • Collaborate with operations, HCD/UX, and digital teams to ensure messaging is aligned, consistent and optimized
  • Write, edit and deliver high-quality omni-channel marketing collateral as required
  • Project manage a variety of content and customer communication initiatives, including prioritization, stakeholder alignment and execution tracking
  • Champion our member experience by ensuring all communications are clear, empathetic, and aligned with our brand voice
  • Collaborate closely with our creative agency to ideate, conceptualize, and craft innovative and impactful creative concepts and designs as appropriate
  • Collaborate with stakeholders to measure campaigns and report on program effectiveness
  • Support GB Marketing event and enablement activities as appropriate

Key attributes for success:

  • Strong, omni-channel writer with a passion for customer experience, and a proven ability to deliver messaging that is impactful and compelling
  • Execution-focused with ability to work in a fast-paced, dynamic environment
  • Exceptional project management skills with the ability to drive digital communication initiatives to completion
  • Ability to work with cross-functional digital marketing teams to ensure communications are developed with SEO and UX best practices in mind
  • An analytical mindset focused on measuring and optimizing the performance of content, communications and marketing using data and insights
  • Positive relationship management skills at all levels of the organization
  • Self-starter, motivated and critical thinker

Qualifications:

  • University or college study in marketing, communications, content, media, or related field
  • 8 – 10+ years of experience in content, communications and/or marketing
  • Strong communication and interpersonal skills, including ability to translate complex technical issues into easy-to-understand information
  • Experience managing and deploying communications, including experience effectively partnering with data/digital/other stakeholder teams (e.g. SEO) through the deployment process
  • Familiarity with SEO best practices and how to write for both users and search engines
  • Experience using AI tools to support content development, ideation, editing, and/or workflow automation. Familiarity with generative AI platforms is a strong asset.
  • Ability to analyze data and metrics to optimize campaigns and measure effectiveness
  • Ability to develop and implement strategies aligned with business objectives and target audience needs
  • Excellent writing, self-editing and research skills
  • Proficient in Microsoft Office (PowerPoint, Word, Excel and Teams)
  • Experience in benefits, health or insurance is an asset
  • French is an asset

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife, one of Canada’s leading providers of Group Benefits, serves millions of workers and over 27,000 companies nationwide. Their mission is to enhance the health and well-being of customers while fostering engaged organizations. The CX Content & Communications Manager, reporting to the Director of Digital Marketing, will develop digital content and communications to improve customer experience, ensuring clear and effective messaging.

Key responsibilities include collaborating with various teams to produce customer-facing content, managing digital communication initiatives, and maintaining brand voice. The ideal candidate should have extensive experience in content and communications, strong project management abilities, and familiarity with SEO and digital marketing best practices.

Qualifications include a relevant educational background and 8-10 years of experience in the field. The role is located in Toronto, Ontario, with a salary range of CAD $86,250 to $155,250. Manulife offers a diverse, inclusive work environment and a comprehensive benefits package.

Senior Content Author – Critical Mass – Vancouver, BC

Company: Critical Mass

Location: Vancouver, BC

Job description: roles Experience with Adobe Experience Manager (AEM), including authoring, editing, and publishing content Ability… with high attention to detail Familiarity with project management tools (e.g., Jira, Wrike, Quip, Asana) Proven experience…
The content outlines essential roles and skills for a position involving Adobe Experience Manager (AEM). Candidates should have experience in authoring, editing, and publishing content using AEM, possess strong attention to detail, and be familiar with project management tools like Jira, Wrike, Quip, and Asana. Proven experience in relevant tasks is also required.
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Expected salary:

Job date: Wed, 23 Jul 2025 07:24:26 GMT

Intuit – Content Marketing Co-op (8 months) – Toronto, ON

Company: Intuit

Location: Toronto, ON

Expected salary:

Job date: Wed, 23 Jul 2025 00:58:35 GMT

Job description: At Intuit, we believe in the power of early talent. Our internship and co-op program provides hands-on experience, mentorship, and opportunities to contribute to real-world projects that impact millions. We get up every morning with our hearts beating fast, driven by the knowledge that we’re transforming the world of consumer and small business finance. It’s why our products continue to resonate with 50 million consumers around the globe. We are a Fortune 500 fintech company, and Canada’s Best Places to work several years in a row.The Content Hub team at TurboTax Canada works to create educational and engaging articles and blog posts to help Canadians understand how taxes and finance impact their lives. The Content Hub team and this position lives on the TurboTax Canada Brand Team, but works with all of marketing to develop and distribute content that brings traffic to our site, and brand awareness, loyalty and trust to TurboTax. Intuit values the fresh perspectives and innovative ideas that early talent brings. Join us and contribute to projects that shape the future of financial technology! ResponsibilitiesHow you’ll Lead:

  • Collaborate closely with other team members and cross-functional colleagues; balancing long-term strategic thinking with agile moment-in-time problem solving.
  • Brainstorm with team members to develop new ideas.
  • Support with the daily activities of a content team composed of agency partners – writers, graphic designers, videographers and other industry partners.
  • Maintain and update the content hub editorial calendar and processes; streamlining new and existing content in the editorial content calendar.
  • Publish and update content in content management systems.
  • Create inspiring and informative blog, infographic and video briefs.
  • Review and provide feedback on content.
  • Assist with data management to support performance tracking using Tableau, Google Analytics, and Google Search Console.
  • Conduct basic quality assurance checks to ensure content accuracy and technical readiness.
  • Work closely on SEO practices to update, optimize, and redirect content.
  • Being a point of contact for localizing content for Quebec and rest of Canada, and support with end-to-end publishing.

Deloitte – Content Production and Deployment Manager, Deloitte Global Audit and Assurance – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Thu, 17 Jul 2025 22:35:02 GMT

Job description: Job Type: Permanent
Work Model: Remote
Reference code: 129556
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Halifax, NS; Kitchener, ON; Ottawa, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.

  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching

—Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this interesting and diverse role, you will work with our global Audit & Assurance business stakeholders to support the publishing and deployment of technical materials to our audit and research platforms. Those materials are used by our auditors to execute high quality Audit and Assurance engagements. You will also play a key role in the development of our next generation information and knowledge management system, as a subject matter expert, shaping the tools that we use to manage our audit content on behalf of the global member firms.Responsibilities:

  • Authoring content in response to the changing audit standards and the needs of our Audit & Assurance business and supporting the development & publishing of this content within our global network.
  • Provide strategic guidance on deployment and adoption of global content, including overall approach, plans for accelerating adoption, training, communications, and eventually monitoring of content status.
  • Direct collaboration with global, regional, and/or local member firm teams and stakeholders to promote adoption of our transformed content.
  • Partnering with our global transformation initiatives, providing the knowledge on how to structure and deploy newly developed solutions.
  • Lead project planning sessions and manage project timelines and project scope/schedule on the projects you will work on.
  • Coordinate internal resources as needed for flawless execution of projects and maintain comprehensive project documentation as needed.

About the teamGlobal Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.Enough about us, let’s talk about you

  • 3 plus years of experience leading and delivering audit services, preferably over various audit engagements.
  • Knowledge of the potential impact of technology on audit delivery.
  • Strong problem-solving capabilities, with an interest in innovative and creative thinking.
  • Excellent understanding of audit methodologies and approaches.
  • Interest in working on strategic initiatives in a collaborative environment.
  • Ability to productively manage and work within a virtual team and willing to travel globally.

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as “Deloitte Days”, dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.