In this role, you will lead the implementation and delivery of tagging and analytics solutions across a range of brand sites and apps. You will be required to work with both internal client teams and external agency teams to design tagging and reporting strategies, implement code in order to measure KPIs based on the defined strategies and deliver reports including strategic insights to improve performance of media campaigns, website engagement, etc.
What You’ll Do
What You’ll Need To Bring
Education
Experience
Skills
Personal Characteristics
To Apply: Please send resumes to
Why Mosaic?
Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.
DISCLAIMER: Mosaic North America is an Equal Opportunity Employer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
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Qualifications
Expected salary:
Location: Toronto, ON
Job date: Sun, 29 Aug 2021 07:58:57 GMT
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Scope Statement
The Digital Support Coordinator supports the National Sales and Marketing team and Strategic Account Manager, in the achievement of defined digital sales targets by fulfilling administrative requirements. The incumbent is guided by defined goals and objectives and works under the moderate supervision of the Manager Sales Support.
Impact Statement
Support National Sales Team and Marketing and Strategic Account Manager in their achievement of defined digital sales targets for Advisor Referral Program, Go Empire.
Responsibilities include
Conduct onboarding and monitoring of digital initiatives including the Advisor Referral Program, Go Empire and Fast & Full
Coordinate client lead referral tracking between sales, marketing, customer service and Distribution Partners
Provide administrative services to the Strategic Account Manager
Respond to enquiries from Distribution Partners inquiring for Digital Programs
Research, investigate and collaborate with the appropriate subject matter expert to support recommendations and provide resolution to complex problems or enquiries
Distribute mass email marketing messages
Generate sales reports that support digital initiatives such as GoEmpire, ARP, IARP
Participate in weekly digital support meetings
Communicate with Distribution Partners with a timely, quality response; update and maintain Distribution Partner contact information in the CRM database
Collaborate and foster a positive team environment with the Retail Distribution team
Build and maintain knowledge and understanding of Empire Life products
Maintain knowledge of evolving digital platforms including Advisor Dashboard, Envision, and Fast and Full
Support continuous innovation of digital assets by capturing distribution partner feedback and providing strategic recommendations to enhance user experience
Accurately respond to support requests, meeting or exceeding agreed upon service levels
Participate in project work as an individual or member of a team
Act as a liaison between Distribution and business partners to solve issues efficiently and on time
Knowledge / Experience / Certification
3+ years office administration experience required
Exceptional skills in Microsoft Office (including Word, Excel and PowerPoint) and other reporting systems
Experience with CRM/MD
Experience in sales support an asset
Sales, marketing and/or promotions experience an asset
Insurance and/or financial services industry experience an asset
Bilingualism (English/French) is required
Education / Professional Courses
Post-secondary education an asset
Key Skills
Attention to detail
Exceptional organizational skills
Ability to prioritize and balance multiple tasks and projects
Well-developed verbal and written communication skills
Well-developed problem resolution skills
Key Competencies
Collaboration
Customer-centricity
Driving for results
Initiative
Innovation
Integrity
Interpersonal communication
Judgment and decision making
Leadership
Working Conditions
Office environment; prolonged periods of sitting while using a computer and/or telephone.
May be required to work overtime in order to support service requirements.
May be required to travel to Distribution Partner events, on occasion.
In business for more than 90 years, with our head office in Kingston, Ontario, Empire Life continues to grow with offices across the country. Our success is based on a commitment to being approachable and responsive to the needs of our clients and distribution partners, on consistently solid investment performance and on faith in our employees as future leaders.
For regular full-time positions, Empire Life offers a competitive salary and comprehensive benefits package including a bonus plan and opportunities for career development.
If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now.
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Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
Be encouraged to deepen your technical skills…whatever those may be.
Have many careers in one Firm.
Partner with clients to solve their most complex problems
Join Deloitte Digital and be part of our customers’ marketing and business transformation!
What will your typical day look like?
As a leader within the Advertising, Marketing and Commerce (AMC) team, you will be working on marketing transformation projects based on client needs and objectives. You will have the opportunity to work across industries and subject matters across the marketing function.
As a Senior Manager you will:
About the team
The AMC team designs and implements solutions that engage and activate customers through the customer journey. We help clients turn brand values into measurable business growth through personalized content, communications, and experiences that engage and inspire customers to act. And in doing so, we help transform marketing and operations into modern, data-driven, creatively focused marvels.
AMC offers a truly distinctive, diverse and inclusive talent experience that allows our people to do meaningful work; we also offer them opportunities for growth, learning, and leadership wherever they are in their careers.
Enough about us, let’s talk about you
You are someone who has:
Our shared values
While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.
They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.
Every day, we live our Purpose through the following five shared values:
The next step is yours
Sound like The One Firm. For You? Apply by [insert date].
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.
Expected salary:
Location: Toronto, ON
Job date: Thu, 02 Sep 2021 22:04:46 GMT
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