CBC/Radio-Canada – Manager, Process & Project Operations (News & Local), Marketing & Communications (English Services) (Telework/Hybrid) – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 21 Aug 2025 02:25:25 GMT

Job description: Position Title: Manager, Process & Project Operations (News & Local), Marketing & Communications (English Services) (Telework/Hybrid)Status of Employment: PermanentPosition Language Requirement: EnglishLanguage Skills: English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-09-02 11:59 PMThis is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.Your roleAs the Manager, Process & Project Operations (News & Local) reporting to the Director, Performance & People (Ops), you’ll be instrumental in driving strategic objectives by transforming marketing strategy, production resources, and creative ideations into actionable and inclusive timelines. This dynamic role specifically focuses on leading assigned News, Local, and News Brand Graphics projects under the Ops Director’s guidance.The role will be responsible for overseeing the delivery of campaigns and projects, prioritizing effective communications, fostering inclusive team building, and meticulously maintaining successful timelines (WBS). A core part of your contribution will be building stakeholder relations, providing transparent insights into project timelines, resources, asset management, and risk assessments for new project scoping. Furthermore, you’ll oversee paid media alignment and delivery, actively coach team members, and champion a collaborative culture with a growth mindset, constantly seeking innovative solutions and efficiencies in projects and processes. Project milestones will be clearly communicated through the project operations team and MarComms, facilitating the successful fulfillment of all Marketing & Communications campaigns and projects, with a strong emphasis on Local Creative Services, News Marketing, and News Brand Graphics.Key Tasks:

  • Lead project management and operations for assigned campaigns and projects, overseeing the full project lifecycle.
  • Manage, coach, and develop a team of direct reports (project leads and coordinators), fostering trust and engagement to achieve team objectives.
  • Communicate project status and process updates to direct reports, partners, stakeholders, and the Director, maintaining transparency throughout the project lifecycle.
  • Act as a primary liaison for key stakeholders, leading meetings to ensure campaign and project awareness and success.
  • Create and manage actionable timelines for all projects and campaigns.
  • Develop, audit, and implement inclusive processes to improve efficiency within MarComms and with partners.
  • Identify and resolve workflow challenges, collaborating on solutions and ensuring all changes are communicated to partners.
  • Manage partner expectations by negotiating time and resources between competing priorities.
  • Act as a lead in Adobe Workfront and other project documentation tools or methods.
  • Manage and lead special projects and ad-hoc initiatives as assigned.
  • Support approval processes for all assigned campaigns and projects.

Qualifications & Experience

  • Minimum of 5 years of related project management experience, preferably within a creative agency or similar environment.
  • Demonstrated experience in production planning, resourcing, budgeting, and managing direct reports.
  • Strong project management skills, including in-depth knowledge of tools, methodologies, and communication best practices for project plans.
  • Proven ability to lead, influence, and collaborate effectively with cross-functional teams and management.
  • Skilled at coaching and developing team members.
  • A strong communicator who can provide clarity on complex projects, actively listen, and ensure all voices are heard.
  • Proficient in using Adobe Workfront.
  • A proactive and collaborative approach to problem-solving.
  • Knowledge of CBC policies, collective agreements, and systems is an asset.
  • An understanding of the CBC brand and its mandate to reflect new and diverse audiences is an asset.

Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Production Coordinator (English Services) (Telework/Hybrid) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 23 Aug 2025 02:29:34 GMT

Job description: Position Title: Production Coordinator (English Services) (Telework/Hybrid)Status of Employment: Temporary Long-Term (Fixed Term)Position Language Requirement: EnglishLanguage Skills: English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-09-03 11:59 PMThis is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.Your role:Provides administrative expertise to assist English Marketing & Communications in the management of activities/workflow/process and the identification, sourcing, and allocation of resources, whether material, human or financial. While work must conform to CBC standard operating and administrative procedures, there is both opportunity and a requirement for independent judgment, analysis and decision-making within sets of complex parameters. Work is subject only to general review and there will be a requirement to coordinate the work of others.Key Tasks:

  • Provides expertise and analysis at the production or creative level to develop short and long range plans and facilitate decisions involving facilities, resources schedules or departmental procedures.
  • Coordinates administrative activities related to Paid Media to ensure approved deliverables (specs, versions) and deadlines are met. Liaises with other internal units (i.e. Marketing, Creative and Media) to create work back schedules.
  • Creates and maintains workflow and Process Management schedules to maintain the overall work back for English Marketing & Communications.
  • Provides input and advice to assist in the establishment or modification of operating standards, procedures or business practices.
  • Contributes to the planning process by analyzing the requirements for facilities, resources and/or personnel.
  • Prepares specialized, non-standard contracts or agreements, ensuring compliance with all relevant collective agreements, legislation, industry standards and CBC policy, practice and procedures.

We are looking for a candidate with the following:

  • Community College degree, preferably in a related field such as Radio or Television production or Business Administration.
  • Three years of related experience in an advertising agency or creative environment either inside or outside the CBC. At least one year of that experience should relate directly to the area of potential assignment. Digital media experience is an asset.
  • Excellent interpersonal and communications (written and verbal) skills.
  • Strong organization skills with demonstrated ability to assess and prioritize requirements.
  • Project Management experience in an advertising or creative environment is required.
  • WorkFront or other Project Management system experience is required.
  • Indepth understanding of production and/or creative workflows is a must.
  • Accuracy and attention to detail.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Ability to work on multiple projects simultaneously.
  • Ability to work in teams and independently.
  • Ability to manage budgets as required.

Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Summary: Production Coordinator (English Services)

Employment Type: Temporary Long-Term (Fixed Term)

Language Requirement: English (Reading, Speaking, Writing)

Work Arrangement: Hybrid (in-office and remote)

Role Overview:
The Production Coordinator will assist the English Marketing & Communications team by providing administrative expertise to manage workflow, resources, and processes while ensuring compliance with CBC’s operating procedures. The role involves independent decision-making and coordination of tasks among team members.

Key Responsibilities:

  • Develop short and long-range plans related to production and resources.
  • Coordinate Paid Media activities to meet deadlines and deliverables.
  • Maintain workflow and process schedules for the department.
  • Advise on operating procedures and assist in planning processes.
  • Prepare contracts ensuring compliance with relevant agreements and policies.

Required Qualifications:

  • Community College degree in a relevant field (e.g., Radio/Television production or Business Administration).
  • Three years of relevant experience in an advertising or creative environment, including one year directly related to the role.
  • Excellent communication skills and strong organizational abilities.
  • Project Management experience, particularly with WorkFront or similar systems.
  • Understanding of production and creative workflows, attention to detail, and ability to manage multiple projects.

Additional Information:

  • Candidates may undergo skills testing and a background check, including a criminal record check.
  • CBC/Radio-Canada values diversity and is committed to creating an inclusive workplace.
  • Applications will be accepted until September 3, 2025, with only shortlisted candidates contacted for interviews.

Location: Broadcast Centre, Toronto, Ontario
Work Schedule: Full-time, with one opening available.

Senior Communications & Marketing Specialist, Project Management & Workflow (English Services) (Telework/Hybrid) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 22 Aug 2025 22:23:52 GMT

Job description: Position Title: Senior Communications & Marketing Specialist, Project Management & Workflow (English Services) (Telework/Hybrid)Status of Employment: PermanentPosition Language Requirement: EnglishLanguage Skills: English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-09-03 11:59 PMThis is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.FunctionAs the Senior Communications and Marketing Specialist, you will initiate, create, plan, produce and implement communications projects and/or marketing strategies in support of CBC Radio, Television and Digital. Work must conform to, and respect CBC program and journalistic policies, standards and practices, as well as the ethics related to advertising standards. There is an expectation of initiative and creativity, as well as the requirement to demonstrate good judgment. There is a regular requirement to coordinate the work of others. Project management skills are required as well as the ability to multitask.You will:

  • Create, vet and build assignments for all campaigns.
  • Oversee the teams workload / workflow.
  • Create plans, produce and implement communications schedules and work back schedules for the team(s), working alongside but advising our Administrative Specialists / Production Coordinators.
  • Lead and facilitate weekly team meetings providing and receiving updates on project status.
  • There is a regular requirement to coordinate the work of others:
  • Coordinate a wide variety of promotional and / or public relations materials for other Marketing and Communications teams, and external needs, ensuring the appropriate distribution of briefing materials, including creative assets, messaging and deadlines.
  • Provide organizational, promotional and creative support to external partners and internal stakeholders such as local CBC, News, Media Solutions.
  • Coordinate daily work assignments for Creative teams based on project due dates and asset availability.

Other Responsibilities:

  • Review communications and marketing strategies and projects for Radio, Television and Digital in consultation with clients and, upon approval, implement these strategies and projects.
  • Support the development of local/community strategies and plans, including associated briefs, and implement in accordance with delegated authority or any necessary approvals.

As required, performs the following tasks:

  • Review creative briefs.
  • Provide Marketing and Communication staff with training and technical support in project management tool Adobe Workfront.

We are looking for a candidate with the following:

  • Requires a minimum of five (5) years’ related experience in promotion and marketing preferably within an advertising agency or creative environment.
  • Digital media experience is an asset.
  • Demonstrated superior writing skills, leadership, creativity, strategic thinking, planning, organizational ability and interpersonal skills.
  • Depending on the assignment, relevant experience with radio or television broadcasting or with promotional activities on the internet would be required.
  • Openness to diverse perspectives and ideas and differing points of view is critical.
  • Project Management experience in an advertising or creative environment is required.
  • WorkFront or other Project Management system experience is required.
  • Indepth understanding of production and/or creative workflows is a must.

Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Title: Senior Communications & Marketing Specialist, Project Management & Workflow

Employment Status: Permanent, Hybrid

Language Requirement: English

Overview:
CBC/Radio-Canada seeks a Senior Communications & Marketing Specialist to lead and manage communication projects and marketing strategies for its Radio, Television, and Digital platforms. The role emphasizes creativity, initiative, and adherence to CBC standards and ethics.

Key Responsibilities:

  • Initiate and implement marketing and communication projects.
  • Oversee team workload and facilitate project management.
  • Lead weekly meetings to update project status.
  • Coordinate promotional materials for internal and external stakeholders.
  • Review and support the development of community strategies.

Qualifications:

  • Minimum 5 years of experience in promotion and marketing, ideally in an agency or creative environment.
  • Strong writing, strategic thinking, and project management skills.
  • Experience with digital media and production workflows.
  • Familiarity with project management tools, especially Adobe Workfront.

Diversity & Inclusion:
CBC values diversity and inclusivity within its workforce, aiming to reflect Canada’s demographics.

Application Process:
Candidates selected for an interview will undergo background checks. Interested candidates are encouraged to inform CBC of any accommodation needs during the recruitment process.

Location: Broadcast Centre, 205 Wellington St. W., Toronto, Ontario

Work Schedule: Full-time
Closing Date for Applications: September 3, 2025, 11:59 PM

Manpower – Territory Sales Manager (Bilingual Chinese and English) – Toronto, ON

Company: Manpower

Location: Toronto, ON

Expected salary:

Job date: Sun, 10 Aug 2025 03:24:40 GMT

Job description: Our client, a leader in the medical device industry, is seeking a Territory Sales Manager (Bilingual Chinese and English) to join their team. As a Territory Sales Manager, you will be part of the sales department supporting the growth of distribution channels in North America.Job Title: Territory Sales Manager (Bilingual Chinese and English)Location: Remote, North America (U.S. and Canada based Preferred)Pay Range: CAD$140,000 – CAD$190,000 (All inclusive)Shift:What’s the Job?

  • Lead the development and management of North American distribution channels.
  • Collaborate with local U.S. sales managers to drive distribution business growth.
  • Implement distributor development and management policies effectively.
  • Design and optimize distribution systems and channel incentive models.
  • Negotiate contracts and develop pricing strategies to enhance market presence.

What’s Needed?

  • Fluent in both Chinese (Mandarin or Cantonese) and English
  • Bachelor’s degree or higher in a relevant field.
  • A minimum of 5 years of experience in the medical device industry.
  • At least 3 years of experience in international markets or channel management.
  • Hands-on experience in distributor development and management.
  • Proficiency in cross-cultural communication and coordination.

What’s in it for me?

  • Opportunity to work with a dynamic team in a fast-growing industry.
  • Engagement in strategic decision-making processes.
  • Chance to develop and implement innovative distribution strategies.
  • Professional growth and development opportunities.
  • Be part of a diverse and inclusive work environment.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

Boston Pizza – Corporate Trainer (Bilingual – English and French) – Mississauga, ON

Company: Boston Pizza

Location: Mississauga, ON

Expected salary:

Job date: Fri, 15 Aug 2025 07:58:44 GMT

Job description: Description :Looking for an opportunity to make a real impact? We’re currently recruiting for a Corporate Trainer to join our amazing team of talented employees. We are looking for someone to support our Canadian market in the Greater Toronto area.Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 370 restaurants in Canada and more than $1 billion in annual sales. We hope you’ll consider joining us!What you do:In this role, you will contribute to the success of the organization by working closely with new franchisees, management and staff, in the restaurants, with respect to training all duties and procedures related to the heart of house or front of house, in accordance with the Boston Pizza International training programs.

  • You will build the Boston Pizza Brand through supporting New Restaurant Openings (NRO) across Canada (extensive travel will be required);
  • You will carry out In-Depth, hands-on, training with our Franchisees, General Managers and Kitchen Managers through the Hospitality Leadership Training program (HLT);
  • You will provide training and support to our franchisees, managers, and restaurant level staff during new/re-sale support training in areas such as Dine-In, Takeout and Delivery, POSi Touch software, labour costs, operations, menu execution, food cost, and scheduling;
  • You will work with the Senior Training Manager and Lead Corporate Trainers on supporting the development of training programs, training tools and management resources;
  • You will support franchisees to achieve business goals and operate world-class restaurants through standardized Corporate Training programs for Franchisees and Managers;
  • You will monitor the resources at the Corporate Training Restaurants and updates when applicable.

Who you are:

  • You have a minimum of 3 years’ experience in a supervisory/management role at a casual dining restaurant, either in the Front of House or Heart of House;
  • You must be available for extensive travel for extended periods of time (if applicable);
  • You are bilingual (French/English) with the ability to read, write, and speak both languages proficiently;
  • You have excellent verbal and written communication skills
  • You have basic knowledge and understanding of Microsoft office programs and Microsoft Teams;
  • You have great training and public speaking skills;
  • You are agile, adaptable and can handle ever changing situations, some of which can be difficult;
  • You are flexible with the ability to adjust your schedule as situations arise;
  • You are a team player and can work independently;
  • You must have good organizational skills and problem-solving skills;
  • You have reliable transportation and hold a valid driver’s license.

Why you want to work with us:

  • We’re a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy;
  • We’re an organization with a strong emphasis on team culture;
  • Our entrepreneurial roots support a culture of collaboration;
  • We offer a flexible working environment that embraces both in-person and remote work;
  • We have amazing employee programs and benefits;
  • We’re always looking to promote internal talent;
  • We have a tight-knit team to support you every step of the way;
  • We’re a Great Place to Work® and have been recognized on the 2024 Best Workplaces™ lists for Giving Back, Retail & Hospitality, Most Trusted Executive Teams, Women, British Columbia, and Mental Wellness;
  • Through the Boston Pizza Foundation, we’re focused on giving back to the communities we live, work and play in.

What’s next:

  • If you know someone who might be interested, share this posting with them;
  • If you’re interested, send us your resume;
  • If we’re interested, we’ll reach out to you to schedule a phone screen;
  • If you continue to be a prime candidate, we’ll schedule a virtual interview;
  • If you’re our leading candidate, we’ll conduct reference and background checks and provided they’re as good as we expect, we’ll extend you an offer.

At Boston Pizza International, we are committed to a culture that welcomes, encourages, and celebrates the diversity of our team members. Our commitment extends to providing equal opportunities and accommodations throughout our recruitment process. If you require accommodations in our recruitment process, we encourage you to inform the recruiter and/or hiring manager.#BPICareersExperience : 3 years: Experience in a supervisory/management role at a casual dining restaurant, either in the Front of House or Heart of House.

Global Payments – Bilingual (French / English) Customer Service Representative – Remote (Ontario based only) – Sudbury, ON

Company: Global Payments

Location: Sudbury, ON

Expected salary:

Job date: Mon, 11 Aug 2025 22:39:24 GMT

Job description: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Summary of This RoleResponds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company’s/assigned client’s products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.What Part Will You Play?

  • Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of multiple assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
  • Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.
  • Ability and flexibility to work hours as assigned we are a 24/7 Call Center.
  • This is a position that requires all work shift availability, including mornings, afternoons, nights and weekends.
  • This position requires you to be on camera during work hours
  • Please watch the following quick video, to gain an exciting incite into the position & expectations.
  • Remote working, but must be permanently based in Ontario, Canada.
  • $18.20 CAD hourly

What Are We Looking For in This Role?Minimum Experience

  • High School Diploma or Equivalent
  • At least 6 months high volume call center (onsite or remote) experience from within the last 2 years.
  • Must be fluent in French & English, written and oral.

Preferred Experience

  • Banking experience

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge – Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Job Complexity – Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
  • Supervision – Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

The position listed in this requisition is ineligible for the referral bonus award program.At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.#LI-RemoteGlobal Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

Senior Manager, Sales (Telework/Hybrid) (English Services) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 07 Aug 2025 01:11:32 GMT

Job description: Position Title: Senior Manager, Sales (Telework/Hybrid) (English Services)Status of Employment: Contractee Long-Term (Fixed Term)Position Language Requirement:Language Skills:Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-08-19 11:59 PMThis role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.What it’s like working at CBC/Radio-CanadaWhether on-air or behind the scenes, here you join a team that thrives on making the connections and telling the stories that are important to Canadians. So, if you’ve got the ability to keep up with the pace of our ever-changing industry, the passion to make the next great idea even better and the drive to make things happen, this is the place for you.Your challengeAs a leader, inspiring those around you must come naturally. You feel compelled to challenge traditional ways of thinking and are focused on always doing things better and helping those around you do the same. We count on you to contribute to the culture that helps our people thrive – all while navigating a constantly evolving environment.If you are a sales and marketing professional with a passion for sports, strategy, partnerships, and innovation, interested in public broadcasting and strive to take pride in what you do, look no further. This is the place for you. The national public broadcaster CBC/Radio-Canada (CBC/RC) will give you the opportunity to work on projects you wouldn’t find anywhere else.The CBC/Radio-Canada Media Solutions Group is looking for a Senior Manager who is responsible for driving national integrated Sales & Marketing initiatives for CBC/Radio-Canada and our Olympic properties. The successful candidate will be responsible for driving new revenues and developing the execution of sales & marketing sports initiatives. The Senior Manager is a key leader in the discovery, development and management of all new business initiatives at CBC/Radio-Canada.The day-to-day general functions of this position include: business planning, pitch and presentation lead, client relations (internal and external), sales strategy, 3rd party integration development.The successful candidate will work closely with Sports Programming, Revenue Optimization and Product Owners to determine category/brand opportunities within existing or new sports and entertainment properties, with a view to drive advertising revenues. You will develop, collaborate, negotiate and coordinate all strategic plans and activities with internal partners regarding promotion, events and advertising opportunities to enhance the value proposition for external partners. Additionally, you will develop business plans that include revenue generating initiatives ensuring they complement the CBC/Radio-Canada brand positioning and overall CBC/R-Canada Media Solutions initiatives.The Senior Manager will:Be responsible for planning, pitching sales strategies that lead to successful business the Olympics and CBC/Radio-Canada Sports programming and other entertainment propertiesDevelop, manage and execute new client-direct business leadsLead all presentations related to the upcoming Olympic Games to new clients direct, potential clients and internal stakeholdersDevelop and maintain excellent relationships with new and existing clientsAggressively pursue new business and expand existing client base, aligning with CBC/Radio-Canada objectivesBe an industry expert on advertiser innovations, including but not limited to: broadcast, digital, and social mediaOffer valuable insight on Product Development, quality assurance and measurement of ROICollaborate with Revenue Optimization in the development of pricing strategies, policies, and terms and conditions for all media inventory.Stay apprised and informed of economic conditions and market changes, the competitive landscape, trends and movements to appropriately align operationsMaintain strong relationships with sports content heads (Head of Sports/Executive Producers) to ensure strategic alignmentWe are looking for a candidate with the following qualifications and skills:Post secondary degree/diploma with an emphasis on business or marketing preferred; MBA an asset, but not required, with a minimum of ten years of related industry experiencePrevious experience managing a team and have the ability to navigate multiple internal stakeholdersKnowledge of the “Business of Sport” in North America (including, but not limited to broadcast rights in Canada and mainstream sponsorship)Strong background in media buying and planningExperience and successful track record in developing new business with advertisers directStrategic Planning Skills – have experience developing and contributing to the strategic planning process of an organization and/or brandEntrepreneurial thinker who can create and develop programs and opportunities that extend beyond traditional linear TVIntegrated Marketing Communications – must have a strong understanding of IMC in order to develop successful, integrated media vehicles for our clientsExcellent negotiation skills and sales tacticsExcellent interpersonal and communication skillsStrong quantitative analytical skills to properly assess competitive categories and market conditionsStrong project management skills and the ability to communicate to multiple stakeholders, both internally and externallyStrong presentation skillsAbility to exercise independent judgment, initiative and to effectively solve problems.High level of expertise in decision making, project management and selling against the competitionProven track record of over quota revenue-driving performanceAbility to handle multiple priorities and conflicting deadlines as a matter of routinePrior management of teams and/or personnelSome travel and overtime may be required.Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Summary: Senior Manager, Sales (Telework/Hybrid)

Status: Long-Term Contract

Overview: CBC/Radio-Canada is seeking a Senior Manager for Sales in a hybrid work environment. The candidate will lead integrated sales and marketing initiatives for CBC, particularly focusing on sports and Olympic properties.

Key Responsibilities:

  • Drive new revenue through sales and marketing strategies.
  • Manage client relations and develop business plans that enhance brand positioning.
  • Collaborate with various departments, including Sports Programming and Revenue Optimization.
  • Lead presentations related to Olympic Games and maintain client relationships.
  • Stay informed on market trends and competitive landscape.

Qualifications:

  • Post-secondary degree in business or marketing; MBA preferred.
  • 10+ years of industry experience with a strong background in media buying and planning.
  • Proven track record in developing new business and managing teams.
  • Strong negotiation, communication, and presentation skills.

Workplace Culture: CBC/Radio-Canada values creativity, integrity, inclusiveness, and relevance, aiming to reflect Canada’s diverse makeup in its workforce.

Application Process: Interested candidates will undergo a background check. Only selected applicants will be contacted for interviews.

For more information, visit the CBC/Radio-Canada website.

Senior Analyst, Audience Research and Revenue Growth (English Services) (Telework/Hybrid) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 07 Aug 2025 06:04:39 GMT

Job description: Position Title: Senior Analyst, Audience Research and Revenue Growth (English Services) (Telework/Hybrid)Status of Employment: PermanentPosition Language Requirement: EnglishLanguage Skills: English (First Official Language), English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-08-19 11:59 PMYour role:The Senior Analyst will execute a variety of reporting and analysis based on quantitative media research data in support of audience growth for CBC English Services Entertainment, Factual and Sports, as well as leveraging these findings for monetization for our Media Solutions team. The successful candidate will be a key member of a team of research analysts assigned to these tasks.The role requires proficiency in both linear television and digital audience measurement, as well as experience with reporting on key performance metrics and providing actionable insights.The Senior Analyst will work with internal stakeholders and utilize appropriate research tools to be used to assess what information they need to make strategic decisions. This includes work on competitive landscape assessments, audience target setting, content acquisition, content performance, scheduling strategies, promotional campaigns, marketing plans and other duties as required.We are looking for a candidate with the following media research skills:Demonstrated use of NLogic software (Instar TV ) and Numeris metrics.Understanding of VAM data and experience analysing cross-platform data.Demonstrated expertise of digital metrics (Adobe & Amplitude) to track performance and highlight opportunities for user growth for content and revenue.Experience using Comscore to measure online competitive performance.Established knowledge of the media environment and thorough understanding of the technical aspects of audience measurement.Comprehension of CBC Entertainment, Factual and Sports programming and related objectives.Demonstrated knowledge of data visualization and dashboard creation (Google Looker, Power BI).Advanced Google Suite (Sheets, Slides, Docs) as well as Microsoft Excel and PowerPoint skills.Requires the ability to respond to a variety of different stakeholders.Demonstrated ability to collaborate with and support team members.Ability to independently manage projects within a team environment for short and long term ad-hoc requests and recurring project deadlines.Must be able to deal diplomatically with confidential, proprietary and politically sensitive issues both inside and outside the CBC.High level of oral and written communication skills, specifically for the presentation of research findings.Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Title: Senior Analyst, Audience Research and Revenue Growth (English Services)
Employment Status: Permanent, Telework/Hybrid
Languages Required: English (First Official Language)

Company Overview:

CBC/Radio-Canada creates content to connect, inform, and entertain Canadians across various platforms, embracing values of creativity, integrity, inclusiveness, and relevance.

Role Overview:

The Senior Analyst will conduct reporting and analysis of quantitative media research data to support audience growth for CBC’s English Services in Entertainment, Factual, and Sports. This role will also focus on leveraging findings for monetization strategies with the Media Solutions team.

Key Responsibilities:

  • Execute reporting and analysis based on audience research data.
  • Assess stakeholder needs for strategic decisions on content acquisition, audience targeting, and marketing plans.
  • Collaborate with a team of analysts to provide actionable insights and support various projects.

Required Skills & Qualifications:

  • Proficiency in NLogic software and familiarity with Numeris metrics.
  • Understanding of digital metrics (Adobe & Amplitude) and Comscore for online performance.
  • Knowledge of audience measurement and CBC programming objectives.
  • Experienced in data visualization (Google Looker, Power BI) and Microsoft/Google Suite tools.
  • Strong communication skills for presenting research findings and collaborating with team members.
  • Ability to manage projects with confidentiality and diplomacy.

Application Process:

Candidates may undergo skills testing and a background check, including a criminal record check. CBC/Radio-Canada values diversity and inclusion in its hiring practices.

Primary Location: Broadcast Centre, Toronto, Ontario
Openings: 1
Work Schedule: Full-time
Unposting Date: August 19, 2025

Language Data Annotator – English (Vancouver) – TransPerfect – Vancouver, BC

Company: TransPerfect

Location: Vancouver, BC

Job description: of an innovative project to improve Artificial Intelligence and technology. This role requires a high level of independence… field is required – we will teach you all you need to know. Role Responsibilities: Assist in all aspects of project
The project aims to enhance Artificial Intelligence and technology. It seeks an independent individual willing to learn and grow within the field. Key responsibilities include assisting in various aspects of the project, with an emphasis on collaboration and innovation. All necessary training will be provided.
I’m unable to browse the internet or access specific websites directly, including job postings. However, I can help you draft a job description if you provide me with the key details from the position you’re interested in! Just let me know the job title, responsibilities, qualifications, and any other relevant information.

Expected salary:

Job date: Sun, 03 Aug 2025 02:12:19 GMT

Analyst, Indigenous Pathways Program, Digital Customer Experience (English Services) (Hybrid/Telework) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Jul 2025 22:07:31 GMT

Job description: Position Title: Analyst, Indigenous Pathways Program, Digital Customer Experience (English Services) (Hybrid/Telework)Status of Employment: Temporary Long-Term (Fixed Term)Position Language Requirement: EnglishLanguage Skills: English (Reading – C – Advanced), English (Speaking – C – Advanced), English (Writing – C – Advanced)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-08-10 11:59 PMIndigenous Pathways is a paid, full-time, 9-month learning and development opportunity that supports First Nations, Inuit or Métis to hone their skills at CBC. Indigenous Pathways provides training as part of an all-Indigenous cohort, career development support and work experience. Media Production education or job experience are not required to apply. The program starts in October 2025 and runs until June 2026.One successful candidate will be based with each of this year’s host teams. This position can be based anywhere in Canada. This role is within the CBC Digital Strategy & Product department with the Customer Experience team.This role is full-time. The team works in a hybrid model, working from home and in the office, or working 100% remotely if preferred.This Pathways role is for you if you:Are First Nations, Inuit or MétisHave a deep interest in digital media, digital marketing and/or project managementHave strong analytical and problem solving skills and a desire to understand digital performance metricsWant to gain practical, hands-on experience on deepening our audience’s connection with CBC’s video streaming and news productsHave excellent written and verbal communication skillsAre able to work effectively in a team environment and take initiativeA critical thinker who demonstrates ethics and integrity.A good communicator and team player.Proficiency in Google Suite (Docs, Sheets Slides) is helpful but not requiredIn this program, participants will:Develop skills and tools for advancing a career in digital media and customer lifecycle managementGrasp the core digital metrics used in the media industry and how they drive action.Assist with various cross-functional Customer Experience initiatives related to CBC’s video streaming (Gem) and News products.Learn how to confidently read and act on performance dashboards.Understand the fundamentals of project management within a cross-functional team setting.Grow relationships with, and be supported by, mentors, trainers, peers, and Indigenous colleagues.Gain valuable professional experience.Your Role:As an Analyst, Digital Customer Experience you will work with data and learn how to use digital metrics to understand user behaviour, measure outcomes and recommend courses of action. You will learn the fundamentals of project management by assisting with various cross-team initiatives that aim to improve the customer journey and support business goals.To apply, please submit:A resumeA slide deck presentation telling us a bit about yourself: Why would you like to be part of this program? Why are you interested in working in the media? What hobbies, volunteer work or cultural activities do you take part in?Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Overview: Analyst, Indigenous Pathways Program at CBC/Radio-Canada

  • Employment Type: Temporary Long-Term (Fixed Term)
  • Language Requirement: English (Advanced skills in reading, speaking, and writing)
  • Program Duration: October 2025 – June 2026
  • Work Model: Hybrid/Remote options available

Program Details:

  • Target Group: First Nations, Inuit or Métis individuals.
  • Focus: Training in digital media, marketing, project management, and customer experience within a collaborative, all-Indigenous cohort.
  • Skills Development: Participants will learn about digital metrics, project management fundamentals, and customer lifecycle management while gaining valuable professional experience.

Role Responsibilities:

  • Analyze user behavior and digital performance metrics.
  • Assist in cross-functional initiatives to enhance customer journey.
  • Collaborate with a team in various projects related to CBC’s streaming and news products.

Application Process:

  • Requirements: Resume and a slide deck presentation detailing motivation for applying and personal interests.
  • Additional Details: Background checks will be conducted as part of the hiring process.

Commitment to Diversity:

CBC/Radio-Canada emphasizes diversity and inclusion in its workforce to reflect the demographics of Canada and to create meaningful connections through its media content.

For more specifics on the position, candidates are encouraged to visit the CBC/Radio-Canada website.