PBS Systems – Ottawa Remote – Bilingual Automotive Software Trainer (Fixed Ops) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 17 Jul 2025 22:35:13 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – Fixed OpsReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Fixed Ops you will provide training to existing customers in the Service and/or Parts modules of our Dealer Management Software in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Trainers also assist the customer onsite/in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing)
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • Experience in the parts and/or service area of a dealership
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; a valid passport and/or US visa (if applicable), and a valid driver’s license are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Content Management Assistant (6 month fixed term contract) (Toronto Hybrid) – HarperCollins – Toronto, ON

Company: HarperCollins

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 04:43:25 GMT

Job description: OverviewEmployee: HarperCollins CanadaJob Title: Content Management AssistantDepartment(s): Creative OperationsReports to: Sr Dir, Creative OpsStatus: 6 month fixed term contract
Location: 22 Adelaide Street West, TorontoThe Content Management department at HarperCollins Publishers is seeking an Assistant to work on the composition and development of both print and digital products.In this role you will work closely with your colleagues to develop the essential skills needed to create both print and e-book interiors This position works closely with production editors, designers, and production managers across all HarperCollins’ US Trade imprints.This is a great opportunity to learn print and ebook production as part of a close-knit team working in a rapidly changing, deadline-driven environment The ideal candidate will be someone with superior attention to detail, ability to prioritize and juggle multiple projects, a keen interest in composition and typographical principles.Responsibilities

  • Paginate book interiors with guidance
  • Input text corrections
  • Assist with reprint corrections
  • Assist with ebook creation
  • Prepare print-ready PDFs
  • Route projects via the company Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications

  • Proficiency in Adobe InDesign
  • Proficiency in Microsoft Word
  • Excellent attention to detail and organizations skills
  • Ability to manage time effectively.
  • Strong communication skills
  • Strong sense of teamwork
  • Willingness to ask questions and raise issues.
  • Familiarity with book publishing and copyediting/proofreading mark up.
  • Familiarity working in a MAC environment.
  • Basic knowledge of XML, HTML(5), CSS(3) and ebook principles a plus.

About HarperCollins Canada and HarlequinHarlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Overview:

Position: Content Management Assistant
Company: HarperCollins Canada
Contract: 6-month fixed term
Location: 22 Adelaide Street West, Toronto
Department: Creative Operations
Reports to: Sr Dir, Creative Ops

Role Summary:
The Content Management department seeks an assistant to support the composition and development of print and digital products. The role involves collaboration with production editors, designers, and production managers across various imprints.

Key Responsibilities:

  • Paginate book interiors and input text corrections.
  • Assist with reprint and ebook corrections.
  • Prepare print-ready PDFs and archive files in the Digital Asset Management system.
  • Route projects using the company’s Content Management System (CMS).

Qualifications:

  • Proficiency in Adobe InDesign and Microsoft Word.
  • Excellent attention to detail and organizational skills.
  • Strong communication, teamwork abilities, and time management.
  • Familiarity with book publishing, copyediting, and a MAC environment is required.
  • Basic knowledge of XML, HTML(5), CSS(3), and eBook principles is a plus.

About HarperCollins Canada and Harlequin:
HarperCollins Canada is a leading publisher, home to many bestselling authors and a wide range of recognized imprints, publishing over 100 titles monthly. The company is committed to equal employment opportunities and accessibility in the recruitment process.

Note: Only shortlisted candidates will be contacted for interviews.

Compass Group – Senior Accountant, Fixed Assets – London, ON

Company: Compass Group

Location: London, ON

Expected salary:

Job date: Tue, 15 Jul 2025 22:17:32 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThe Sr. Accountant, Fixed Assets will liaise with operations and external suppliers on a daily basis and deliver results according to deadlines. They will be a motivated and results oriented individual.Now, if you were to come on board as our Sr. Accountant, Fixed Assets, we’d ask you to do the following for us:

  • Take part in period end close procedures and liaise with accounting team to ensure proper periodic close
  • Conduct ongoing analysis and monitoring of data, report on performance metrics internally
  • Track capital asset requests and process assets related to purchases
  • Participate in other ad-hoc projects as directed by reporting manager
  • Prepare balance sheet analysis
  • Support with USD Draft requests and ensuring that the drafts are correctly processed and paid out in a timely manner
  • Ensuring that the capital expenses are accounted for correctly as per Compass Group Policies and are in compliance with GAAP requirement

Think you have what it takes to be our Sr. Accountant, Fixed Assets? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Post-secondary degree or diploma in accounting
  • Completed all modules of CPA Prep course or equivalent
  • 3-5 years Financial Accounting experience in a computerized accounting environment
  • Exceptional analytical skills and the initiative to solve problems
  • Excellent interpersonal skills with the ability to work well in a team environment, both in the office and with Operations
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Experience working with JD Edwards would be an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Content Management Assistant (6 month fixed term contract) (Toronto Hybrid) – HarperCollins – Toronto, ON

Company: HarperCollins

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Jul 2025 05:29:59 GMT

Job description: Overview:Employee: HarperCollins CanadaJob Title: Content Management AssistantDepartment(s): Creative OperationsReports to: Sr Dir, Creative OpsStatus: 6 month fixed term contract
Location: 22 Adelaide Street West, TorontoThe Content Management department at HarperCollins Publishers is seeking an Assistant to work on the composition and development of both print and digital products.In this role you will work closely with your colleagues to develop the essential skills needed to create both print and e-book interiors This position works closely with production editors, designers, and production managers across all HarperCollins’ US Trade imprints.This is a great opportunity to learn print and ebook production as part of a close-knit team working in a rapidly changing, deadline-driven environment The ideal candidate will be someone with superior attention to detail, ability to prioritize and juggle multiple projects, a keen interest in composition and typographical principles. Responsibilities:

  • Paginate book interiors with guidance
  • Input text corrections
  • Assist with reprint corrections
  • Assist with ebook creation
  • Prepare print-ready PDFs
  • Route projects via the company Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications:

  • Proficiency in Adobe InDesign
  • Proficiency in Microsoft Word
  • Excellent attention to detail and organizations skills
  • Ability to manage time effectively.
  • Strong communication skills
  • Strong sense of teamwork
  • Willingness to ask questions and raise issues.
  • Familiarity with book publishing and copyediting/proofreading mark up.
  • Familiarity working in a MAC environment.
  • Basic knowledge of XML, HTML(5), CSS(3) and ebook principles a plus.

About HarperCollins Canada and HarlequinHarlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

Overview

Company: HarperCollins Canada
Position: Content Management Assistant
Department: Creative Operations
Contract Duration: 6 months
Location: 22 Adelaide Street West, Toronto

Role Summary:
The Content Management department is recruiting an Assistant to aid in the composition and development of print and digital products. The role offers an opportunity to collaborate with production editors, designers, and managers, focusing on acquiring skills in print and ebook production in a dynamic environment.

Responsibilities:

  • Paginate book interiors and assist with text corrections
  • Aid in reprint and ebook creation
  • Prepare print-ready PDFs and manage projects through the Content Management System (CMS)
  • Archive files to the Digital Asset Management system

Qualifications:

  • Proficiency in Adobe InDesign and Microsoft Word
  • Strong attention to detail and organizational skills
  • Effective time management and communication abilities
  • Team-oriented and willing to ask questions
  • Familiarity with publishing, copyediting, and MAC environments
  • Basic knowledge of XML, HTML(5), CSS(3) is a plus

Company Background:

HarperCollins Canada, including the Harlequin division, is a major publisher of commercial fiction and nonfiction, publishing over 100 titles monthly. It emphasizes a commitment to quality publishing and authorship, catering to a global audience. HarperCollins Canada champions equal employment and is committed to accessibility in its recruitment process.

Note: Only selected candidates will be contacted for interviews.

Manager, Internal Communications & Change Management – Fixed Term – COBS Bread – Vancouver, BC

Company: COBS Bread

Location: Vancouver, BC

Job description: Top 50 Best Workplaces™ 2024 Manager, Internal Communications & Change Management – Full-Time 6 Month Fixed Term… on experience COBS Bread is looking for a full-time Manager, Internal Communications & Change Management for our Downtown…
COBS Bread is seeking a full-time Manager for Internal Communications & Change Management in Downtown. This position is a six-month fixed-term role. The ideal candidate will contribute to organizational communication strategies and manage change initiatives, leveraging their experience to enhance internal engagement.
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Expected salary: $75000 – 80000 per year

Job date: Wed, 09 Jul 2025 22:39:32 GMT

Manager, Internal Communications & Change Management – Fixed Term – COBS Bread – Vancouver, BC

Company: COBS Bread

Location: Vancouver, BC

Job description: Job Description: Top 50 Best Workplaces™ 2024 Manager, Internal Communications & Change Management – Full-Time 6…: $75,000 to $80,000 based on experience COBS Bread is looking for a full-time Manager, Internal Communications & Change Management…

Job Description Summary:

COBS Bread is seeking a full-time Manager of Internal Communications & Change Management with a salary range of $75,000 to $80,000, depending on experience. This role involves overseeing internal communications and managing change initiatives within the organization. The company emphasizes a strong workplace culture, having been recognized as one of the Top 50 Best Workplaces™ for 2024.

I’m unable to access external websites directly, including the one you’ve provided, so I can’t retrieve or summarize the job description from that page.

However, if you can provide the key details or elements from the job description you’re interested in, I’d be happy to help you craft a similar one or provide guidance!

Expected salary: $75000 – 80000 per year

Job date: Thu, 10 Jul 2025 04:34:47 GMT

Compass Group – Senior Manager, Fixed Assets – Mississauga, ON

Company: Compass Group

Location: Mississauga, ON

Expected salary:

Job date: Tue, 24 Jun 2025 22:12:16 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThis highly motivated and results-oriented individual will be involved in managing a very busy fixed asset department, liaise with operations and external suppliers daily and deliver results according to deadlines.Now, if you were to come on board as our Senior Manager, Fixed Assets, we’d ask you to do the following for us:

  • Define opportunities for process improvement in order to enhance accuracy and efficiency of a very busy Fixed Assets department
  • Responsibility for administration, accounting and reporting for all fixed asset aspects for Compass Group Canada (including review of capital requests, allocation and application of taxes, review of legal contracts, process amortization jobs, maintenance of assets in Fixed Asset module, etc.)
  • Analysis of all fixed asset accounts
  • Prepare internal reports for period end including Capital Lease Rollforward, Depreciation Breakdown, Major Projects, etc.
  • Review Fixed Assets Continuity schedules & Capital Budget Tracking
  • Responsible for ensuring all approvals are in accordance with Compass Group UK requirements
  • Advise operations on fixed assets policies, procedures and processes per IFRS
  • Complete analysis and queries as required by operations
  • Involved in other duties and special projects as assigned (including manage internal and external audit queries, CAR 2.0 enhancement etc.)
  • Manage a team of 6 and provide the mentorship and support to the team

Think you have what it takes to be our Senior Manager, Fixed Assets? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • CPA designation or in the process of obtaining a CPA designation is preffered.
  • Bachelor degree in accounting is preferred
  • Minimum 5 years of Accounting experience
  • Must have experience in a computerized accounting environment
  • Excellent analytical skills and problem-solving skills
  • Ability to manage multiple tasks and deadlines with a positive, can-do attitude
  • Excellent written and oral communication skills, capable of professional interaction with various levels of operations and other department managers
  • Excellent proficiency in Microsoft Office (Excel – use of pivot tables, etc.)
  • Detail oriented and willingness to delve into problem in order for successful issue resolution
  • Able to work overtime when required

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group – Senior Manager, Fixed Assets – London, ON

Company: Compass Group

Location: London, ON

Expected salary:

Job date: Sun, 29 Jun 2025 05:23:56 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThis highly motivated and results-oriented individual will be involved in managing a very busy fixed asset department, liaise with operations and external suppliers daily and deliver results according to deadlines.Now, if you were to come on board as our Senior Manager, Fixed Assets, we’d ask you to do the following for us:

  • Define opportunities for process improvement in order to enhance accuracy and efficiency of a very busy Fixed Assets department
  • Responsibility for administration, accounting and reporting for all fixed asset aspects for Compass Group Canada (including review of capital requests, allocation and application of taxes, review of legal contracts, process amortization jobs, maintenance of assets in Fixed Asset module, etc.)
  • Analysis of all fixed asset accounts
  • Prepare internal reports for period end including Capital Lease Rollforward, Depreciation Breakdown, Major Projects, etc.
  • Review Fixed Assets Continuity schedules & Capital Budget Tracking
  • Responsible for ensuring all approvals are in accordance with Compass Group UK requirements
  • Advise operations on fixed assets policies, procedures and processes per IFRS
  • Complete analysis and queries as required by operations
  • Involved in other duties and special projects as assigned (including manage internal and external audit queries, CAR 2.0 enhancement etc.)
  • Manage a team of 6 and provide the mentorship and support to the team

Think you have what it takes to be our Senior Manager, Fixed Assets? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • CPA designation or in the process of obtaining a CPA designation is preffered.
  • Bachelor degree in accounting is preferred
  • Minimum 5 years of Accounting experience
  • Must have experience in a computerized accounting environment
  • Excellent analytical skills and problem-solving skills
  • Ability to manage multiple tasks and deadlines with a positive, can-do attitude
  • Excellent written and oral communication skills, capable of professional interaction with various levels of operations and other department managers
  • Excellent proficiency in Microsoft Office (Excel – use of pivot tables, etc.)
  • Detail oriented and willingness to delve into problem in order for successful issue resolution
  • Able to work overtime when required

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Thu, 26 Jun 2025 22:59:44 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS