Holland Bloorview – Help Desk Technician – Toronto, ON

Company: Holland Bloorview

Location: Toronto, ON

Expected salary: $30.97 – 38.72 per hour

Job date: Sat, 22 Mar 2025 04:09:09 GMT

Job description: Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital, and a top 40 Canadian research hospital. Serving over 8,500 families annually in both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.Holland Bloorview’s vision is to support the most meaningful and healthy futures for all children, youth and families. We are an academic hospital, fully affiliated with the University of Toronto. All clinical staff are expected to contribute to the academic agenda through one or more of the following activities: supervising students, teaching, academic service, scholarship and research.Holland Bloorview has won numerous awards including Greater Toronto’s Top Employers, Canada’s Top Employers for Young People and Canada’s Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.Why join our team?

  • Participation in one of Canada’s Top Ten public sector pension plans, HOOPP, offering a defined benefit plan with Holland Bloorview contributing $1.26 for every dollar contributed by employee.
  • Competitive benefits package including 3 weeks’ paid vacation to start, two paid float days, 10 paid stat holidays, health and dental insurance plus paid sick leave.

Key Responsibilities

  • Answer Help Desk calls/e-mails providing first level technical support to staff
  • Use Ivanti Help Desk system to track and monitor support calls
  • Provide support to end users using remote tools
  • Provide support for Windows Operating systems (Windows 10/11)
  • Provide end user support related to network connectivity, wireless access, printing, basic user account administration, user profile configuration, group folder access etc.
  • Provide support for Microsoft 365
  • Install approved software on computer systems
  • Provide end-user support for Cisco VOIP
  • Create and maintain technical documentation as needed
  • Participate in quality improvement initiatives, support the maintenance of a safe and healthy work environment and advance a culture of client/patient safety through work and daily practices
  • Other duties as assigned

Qualifications

  • Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
  • College degree in Computer Science or equivalent.
  • Well-developed troubleshooting and decision-making skills to quickly resolve technical issues and to escalate unresolved issues in a timely and appropriate manner
  • Experience supporting Microsoft Windows 10/11 operating systems
  • Knowledge and understanding of Active Directory
  • Experience working with Windows Administration Tools
  • Demonstrated knowledge of TCP/IP and experience using related troubleshooting tools
  • Experience using and supporting Microsoft Office/Microsoft 365
  • Team oriented with excellent interpersonal skills
  • Excellent communication skills (both written and verbal)
  • Excellent documentation skills
  • Well-developed customer service skills
  • Demonstrated organizational skills with the ability to prioritize concurrent issues

About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.beHolland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.This position is currently accepting applications.

Donor Experience Coordinator – Holland Bloorview – Toronto, ON

Company: Holland Bloorview

Location: Toronto, ON

Expected salary:

Job date: Thu, 13 Mar 2025 07:48:08 GMT

Job description: About Holland Bloorview Foundation:Holland Bloorview Kids Rehabilitation Hospital Foundation is the largest foundation in Canada dedicated to supporting childhood disability inclusion, research, care and academic leadership. In partnership with the hospital, our mission is to inspire the community to help Holland Bloorview create the most meaningful and healthy futures for all children, youth and families.Thanks to generous donors, our Foundation raises over $20 million annually and creates public engagement to eliminate disability stigma.What we care about at the Holland Bloorview Foundation:Innovation
We shake up old ways of doing things. We push the boundaries and create sector-leading fundraising experiences. We try, fail, and try again, only this time better.Gratitude
We believe in the power of community to do good, and go out of our way to say thank you. We value the small and the large, the old and the new, and treat our community with respect and gratitude.Inclusion
We value and amplify diverse voices – both in our workplace and in our work. We commit to ensuring our fundraising and communications practices are inclusive and that our vision includes all voices.Teamwork
We lead with empathy, compassion, and respect. We work as a team, trusting and empowering each other to get things done, and rolling up our sleeves to help each other out when we need to. We have each other’s backs, and recognize that ultimately, we’re all working toward the same goal of creating a world of possibilities for kids with disabilities.Joy
We find lightness and joy and support each other through the tough times. We share laughter, celebrate successes, and bring our whole selves to the workplace.Integrity
We are thoughtful stewards of our community’s donations and our client’s stories. We live our values every day, and do the right thing, even when no one is looking.The Position:$53,000 annual salaryHolland Bloorview Kids Rehabilitation Hospital Foundation is seeking a dynamic, donor-centric, fundraising professional to join the Foundation’s Strategy and Public Engagement team. The Donor Experience Coordinator plays a key role implementing Holland Bloorview’s best-in-class stewardship program, ensuring donors and supporters feel appreciated, and receive the best donor experience possible. This role reports to the Manager, Direct Marketing and acts as the first point of contact for donor inquiries and provides support to the direct marketing and tribute giving portfolios.This role is hybrid in nature, with an average of two on-site days per week, and additional on-site days during Capes for Kids in early February to mid-March, and as-needed throughout the year.Key ResponsibilitiesDonor support and stewardship

  • Provide excellent customer service and stewardship to donors, fundraisers and volunteers by acting as first point of contact for phone and email inquiries, responding or triaging in a timely fashion.
  • Ensure donor data integrity by updating donor database (Raiser’s Edge NXT) and digital fundraising platform (Engaging Networks)
  • Proactively reach out to donors to update their contact or donation information
  • Support department stewardship, cultivation and solicitation activities

Capes for Kids

  • Provide excellent customer service and stewardship to Capes for Kids fundraisers and donors by monitoring campaign email and ensuring all inquiries are responded to or triaged in a timely manner
  • Execute incentive distribution, including tracking and reporting requirements
  • Support other activities as needed, including evening and weekend shifts as needed in February and March

Direct Marketing

  • Using a donor-centered approach, support the implementation of Holland Bloorview’s integrated and strategic direct marketing program that includes acquisition, renewal, and upgrade strategies
  • Execute stewardship activities including thank you calls, welcome packages, tax receipt mailings, and email automations
  • Assist with the administration of Holland Bloorview’s monthly giving and tribute programs program

Administration

  • Work alongside departmental volunteers, vendors, and consultants
  • Provide backup front desk support as needed
  • Other duties as assigned

Job Requirements

  • 1-2 year’s experience in customer/donor service, direct marketing or a related field; or a combination of related experience and education
  • Outstanding customer/donor service skills and very strong person to person relationship-building skills
  • Exceptional computer skills, specifically Microsoft 365 tools, and the ability to learn new technology and systems quickly
  • Excellent organizational, planning, and time management skills
  • Experience managing the priorities of multiple partners in a complex environment while maintaining a focus on the delivery of results
  • Proven ability to exercise diplomacy and good judgment
  • Self-starter with the ability to follow through on tasks with minimal supervision
  • Demonstrated understanding of issues related to disability and social justice
  • Ability to work in teams or independently
  • Experience with Raiser’s Edge and/or Engaging Networks considered an asset

About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.beHolland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.This position is currently accepting applications.

Holland Bloorview Kids Rehabilitation Hospital Foundation is dedicated to supporting childhood disability inclusion, research, care, and academic leadership. They raise over $20 million annually to create healthy futures for all children and families. They value innovation, gratitude, inclusion, teamwork, joy, and integrity. The foundation is seeking a Donor Experience Coordinator to provide excellent customer service, stewardship, and support for fundraising activities. The role involves donor support, Capes for Kids campaign management, direct marketing support, and general administration. Candidates should have experience in customer service, direct marketing, exceptional relationship-building skills, and a commitment to disability advocacy. The organization is committed to diversity, equity, accessibility, and anti-racism. Accommodations for applicants with disabilities are available, and they encourage applications from diverse backgrounds.

Social Media & Content Associate – Holland Bloorview – Toronto, ON

Company: Holland Bloorview

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 02:18:38 GMT

Job description: Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.Holland Bloorview has won numerous awards including Greater Toronto’s Top Employers, Canada’s Top Employers for Young People and Canada’s Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.THE POSITIONReporting to the senior director, communications and strategy, the social media & content associate will work closely with communications and public engagement (CPE) team members. The CPE team is a joint communications team made up of both hospital and foundation communications professionals who work collaboratively on projects that advance the hospital’s and foundation’s strategic plans – Transformative Care, Inclusive World: Holland Bloorview 2030 and Daring Together.The position holder will be responsible for executing and co-creating the joint hospital-foundation social media strategy, by planning, coordinating and producing rich multimedia content and campaigns for Holland Bloorview’s social media and other external-facing owned channels. They will help us illustrate the depth and breadth of our hospital’s expertise and leadership – and the people behind them – in childhood disability care, research, teaching and advocacy.Collaborating with teams across the hospital and foundation, the social media & content associate must be a self-motivated, creative and dynamic communications professional with expertise and experience telling stories – with a lens on IDEAA (inclusion, diversity, equity, accessibility, anti-racism) – that resonate with different audiences through major social media platforms. This individual will bring emerging social media trends and issues to the team to ensure we continue to leverage social media to position ourselves as a leader in pediatric health care and childhood disability.This is a one year contract (1.0 FTE) with the potential for regular full-time employment. The role is currently ungraded.KEY RESPONSIBILITIES

  • Generate, curate and manage dynamic, creative, highly visual and engaging social media content (including photos, videos, graphics creation) to increase Holland Bloorview’s brand awareness across all owned social media channels (LinkedIn, X, Instagram, Facebook, YouTube).
  • Contribute to and execute on hospital’s social media strategy with a focus on amplifying the commitments in our strategic plan and advancing our advocacy agenda (anti-ableism, inclusion).
  • Collaborate with the communications and marketing team to support social media efforts with overall marketing campaigns and initiatives.
  • Coordinate with internal departments and external partners to gather content and ensure consistent messaging.
  • Monitor account activity and engage in regular community management e.g. respond in a professional and timely manner to requests and incoming questions from the public, specifically for the hospital’s LinkedIn.
  • Support and manage all hospital affiliated social media account holders.
  • Create and contribute to content calendars while overseeing the scheduling and regular posting of hospital content on our social media channels and/or external website.
  • Collect and analyze social media metrics and provide regular reports on performance, insights, and recommendations for improvement.
  • Stay up to date with the latest social media trends, tools, and best practices.
  • Special projects and other strategic communication duties as assigned, including event support, producing internal communication assets, etc.
  • Support management of a shared photo and video library, organizing and categorizing content for streamlined access.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES

  • Bachelor degree and post-graduate diploma in communications and/or public relations, or equivalent experience.
  • Minimum of 3 to 5 years of relevant work experience required.
  • Proficiency with Adobe Creative Suite primarily in Premiere, Photoshop, After Effects, Acrobat and Illustrator to lead the production of videos for social media channels.
  • Demonstrated experience in successfully developing and implementing social media strategies
  • Proficiency with office productivity tools including MS Office suite – Outlook, Word, Excel, PowerPoint.
  • Proficiency in using social media platforms and tools, including analytics and scheduling software e.g. Sprout, Hootsuite, Buffer.
  • Strategic planning and execution of paid social media ads.
  • Deep understanding of the digital marketing landscape.
  • Superior photography/videography and video editing skills.
  • Experience with or has an appetite for learning about accessibility standards and emerging content trends.
  • Excellent writing, editing and storytelling skills; knowledge of CP style is an asset; must have ability to ensure error-free materials.
  • A creative, dynamic thinker with superb equity lens and ability to craft stories that are inclusive, empowering, and amplify client voices.
  • Results oriented, self-directed, and independent, with the ability to balance multifaceted projects and competing priorities.
  • Strong collaboration and partnerships skills and demonstrated ability to build relationships with staff at all levels of the organization, from the front lines of care to administration to senior management.
  • Outstanding organization and time management skills.
  • A strong team player with excellent judgment, resourcefulness, and creativity.
  • Understanding of the health-care sector and childhood disability issues is an asset.

About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.beHolland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.This position is currently accepting applications.

Holland Bloorview Kids Rehabilitation Hospital is seeking a Social Media & Content Associate to join their team. The hospital, Canada’s largest pediatric rehabilitation hospital, is committed to supporting children, youth, and families in achieving healthy and meaningful futures. The associate will be responsible for creating and managing engaging social media content to increase brand awareness and advance the hospital’s strategic goals. The ideal candidate will have a communications background, experience with Adobe Creative Suite, and a strong understanding of social media platforms and trends. Holland Bloorview is dedicated to fostering an inclusive and diverse environment, and encourages applications from individuals of all backgrounds. Accommodations will be provided for applicants with disabilities.

Project Manager, Accreditation & Integrated Risk Management – Holland Bloorview – Toronto, ON

Company: Holland Bloorview

Location: Toronto, ON

Expected salary: $44.61 – 55.75 per hour

Job date: Thu, 05 Sep 2024 01:49:31 GMT

Job description: that support ongoing learning and professional growth. The Position: Project Manager, Accreditation & Integrated Risk… and Performance team the Project Manager Accreditation & Integrated Risk Management leads the development of the two separate 16 month…

Project Manager, Accreditation & Integrated Risk Management – Holland Bloorview – Toronto, ON

Company: Holland Bloorview

Location: Toronto, ON

Expected salary: $44.61 – 55.75 per hour

Job date: Sat, 31 Aug 2024 02:44:14 GMT

Job description: that support ongoing learning and professional growth. The Position: Project Manager, Accreditation & Integrated Risk… and Performance team the Project Manager Accreditation & Integrated Risk Management leads the development of the two separate 16 month…

Holland Bloorview – Business Development Specialist – Commercialization and MRI Services – Ontario

Company: Holland Bloorview

Location: Ontario

Job description: services within a research setting. The successful candidate will have experience in digital and technology business… portfolio of technologies available for transfer through marketing, presentations, and other outreach activities to attract…
The content discusses the importance of experience in digital and technology business within a research setting. The successful candidate should have a portfolio of technologies that can be marketed and presented to attract interest.
Job Description

Receptionist/Administrative Assistant

Location: Calgary, AB

We are currently looking for a Receptionist/Administrative Assistant to join our team in Calgary, AB. The successful candidate will be responsible for providing administrative support to the office and in assisting with various tasks as needed.

Key Responsibilities:

– Greet visitors and clients in a professional and friendly manner
– Answer and direct incoming phone calls
– Manage and schedule appointments and meetings
– Assist with general office duties such as filing, faxing, and data entry
– Coordinate office supplies and equipment maintenance
– Handle incoming and outgoing mail and packages
– Provide administrative support to the team as needed

Qualifications:

– High school diploma or equivalent
– 1-2 years of experience in an administrative role preferred
– Strong communication and organizational skills
– Proficient in Microsoft Office suite
– Ability to work independently and as part of a team
– Experience in a professional office setting is an asset

If you are a proactive and detail-oriented individual looking to start your career in administration, please apply now!

Expected salary: $40 – 55 per hour

Job date: Sun, 28 Apr 2024 05:35:47 GMT

Senior Customer Service Representative-Yonge & Greenlane Branch-26.25 hours/week – Holland Landing, ON


Company: Scotiabank

Location: Holland Landing, ON

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…

Expected salary:

Job date: Thu, 12 Oct 2023 22:58:19 GMT

Apply for the job now!

Senior Customer Service Representative-Yonge & Greenlane Branch-26.25 hours/week – Holland Landing, ON


Company: Scotiabank

Location: Holland Landing, ON

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…

Expected salary:

Job date: Fri, 13 Oct 2023 04:17:57 GMT

Apply for the job now!