Tag: Insurance

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sat, 04 Oct 2025 23:14:06 GMT

Job description:

Job Title: IT Operations and Digital Transformation Specialist

Job Description:

We are seeking an experienced IT Operations and Digital Transformation Specialist to join our dynamic team. The ideal candidate will have a proven track record of successfully implementing digital transformation initiatives and optimizing IT operations. This role requires collaborative engagement with various service channel organizations, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement teams.

Key Responsibilities:

• Lead and support IT operations focused on enhancing digital transformation efforts across the organization.
• Collaborate closely with cross-functional teams to identify opportunities for process improvements and technology integration.
• Serve as a liaison between technical teams and business stakeholders to ensure alignment on project goals and priorities.
• Develop and deliver training and enablement programs that empower teams to effectively utilize new technologies and tools.
• Assist in the management of product development processes, ensuring that customer feedback and market trends are incorporated into product strategies.
• Contribute to product marketing efforts by providing insights on IT capabilities and service offerings.

Qualifications:

• Proven experience in IT operations and digital transformation methodologies.
• Strong background in working with service channel organizations and cross-functional teams.
• Excellent oral and written communication skills, with the ability to actively listen and address stakeholder needs.
• Demonstrated ability to manage multiple projects simultaneously and drive them to successful completion.
• Familiarity with customer-facing roles such as sales and presales to understand market demands and user needs.

Join us to be a key player in shaping our digital landscape and enhancing our IT operations. If you have a passion for technology and a drive for innovation, we encourage you to apply!

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sat, 04 Oct 2025 22:13:04 GMT

Job description:

Job Title: IT Operations and Digital Transformation Specialist

Job Description:

We are seeking an experienced IT Operations and Digital Transformation Specialist to join our dynamic team. The ideal candidate will possess a strong background in IT operations and a proven track record in driving digital transformation initiatives within service channel organizations.

Key Responsibilities:

• Collaborate with various teams, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement, to execute and enhance digital transformation strategies.
• Oversee IT operations to ensure seamless service delivery and optimal performance across digital platforms.
• Analyze current processes and identify opportunities for improvement to support ongoing digital transformation efforts.
• Facilitate training sessions and workshops to empower teams with the skills and knowledge needed for effective digital adoption.
• Act as a primary point of contact for stakeholders, providing insights and updates on project progress and operational enhancements.
• Leverage excellent oral and listening skills to drive communication, fostering collaboration across departments.

Qualifications:

• Proven experience in IT operations, particularly within service channel organizations.
• Strong understanding of digital transformation principles and methodologies.
• Experience working with cross-functional teams, including but not limited to Management, Product Development, Marketing, and Sales.
• Exceptional communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a focus on delivering results and driving continuous improvement.

Why Join Us?

This role offers an exciting opportunity to shape the digital landscape of our organization and contribute to meaningful transformation initiatives. If you’re a proactive professional with a passion for IT operations and digital innovation, we’d love to hear from you!