Senior Managing Consultant – Strategy & Transformation – Disbursements – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 23:40:11 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant – Strategy & Transformation – DisbursementsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Roles and Responsibilities
A Senior Managing Consultant focused on leading client engagements that are focused around Disbursements / Payouts, which may be consulting in nature or data and analytics driven.Client Impact

  • Lead a project Delivery team providing best in class insights and solutions to support clients in defining their strategies for building, deploying, growing and optimizing products driven by disbursements capabilities, leveraging digital payment rails
  • Act as a resource to others in identifying creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value
  • Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
  • Own senior client relationships from mid-level to C-suite to drive commercial success
  • Proactively engage on the client agenda, internal culture, and relationship risks.
  • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

  • Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
  • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
  • Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital
  • Mentor and coach junior teammates inside and outside of direct engagement teams
  • Engender effective contribution to Mastercard’s Commercial and New Payment Flows knowledge management and best practices

Qualifications

  • Subject Matter Expertise: Strong prior experience with launching or scaling disbursement features or capabilities in North America (as a consultant or product manager), including managing key enabler partnerships, identifying client/prospect pipeline, sizing and estimating opportunities, assessing technical capabilities, understanding of key stakeholders required for execution (internal and vendor)
  • Knowledge and understanding of domestic and cross border disbursement rails
  • Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
  • Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
  • Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
  • Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
  • Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
  • Commercial Orientation: Ability to identify strong opportunities to leverage Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging knowledge of Services capabilities and how they fit together to create relevant solutions for clients.
  • Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
  • Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
  • Undergraduate or master’s degree
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
  • Candidate must be willing to travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people worldwide through digital payment solutions. The Senior Managing Consultant role in the Advisors & Consulting Services team focuses on leading client engagements related to Disbursements / Payouts. The role involves providing strategic insights, developing client strategies, and managing client relationships. The ideal candidate should have expertise in launching or scaling disbursement capabilities, problem-solving skills, project management experience, and strong communication abilities. Mastercard is an equal opportunity employer that values diversity and inclusion. All employees are expected to prioritize information security and adhere to security policies.

Associate Managing Consultant – Strategy & Transformation – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 02:22:06 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant – Strategy & TransformationAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact· Manage deliverable development and workstreams on projects across a range of industries and problem statements· Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value· Manage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & Culture· Develop sound business recommendations and deliver effective client presentations· Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines· Lead team and external meetings, and lead or co-lead project management· Contribute to the firm’s intellectual capital and solution development· Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultantsQualificationsBasic qualifications· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management· Experience managing clients or internal stakeholders· Logical, structured thinking, and affinity for numerical analysis· Advanced Word, Excel, and PowerPoint skills· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment· Ability to communicate effectively in English and the local office language (if applicable)· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications· Experience managing tasks or workstreams in a collaborative team environment with third parties· Experience coaching junior delivery consultants· Relevant industry expertise· MBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people through digital payments in over 200 countries and territories. The Advisors & Consulting Services team within Mastercard provides strategic insights and recommendations to clients using data-driven insights and technology. They offer services in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. The Associate Managing Consultant position involves managing projects, developing strategies, collaborating with teams, and coaching junior consultants. Basic qualifications include a degree and consulting experience, while preferred qualifications include industry expertise and an MBA. Mastercard is an equal opportunity employer that prioritizes merit-based hiring. All employees are expected to prioritize information security and comply with Mastercard’s security policies.

Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter Expert – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 08:15:51 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter ExpertAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
We are looking for passionate and talented Acquiring professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.Roles and ResponsibilitiesA Senior Managing Consultant focused on leading Acquirer client engagements across a variety of relevant topics which may be consulting in nature or data and analytics driven.Client Impact

  • Lead a project Delivery team providing best in class insights and solutions to support the growth, operations, innovation and strategy of Acquiring clients
  • Act as a resource to others in identifying creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value
  • Direct the development of strategies and programs for regional and global Acquiring clients by leveraging data and technology solutions to unlock client value
  • Own senior client relationships from mid-level to C-suite to drive commercial success
  • Proactively engage on the client agenda, internal culture, and relationship risks.
  • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

  • Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
  • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
  • Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital
  • Mentor and coach junior teammates inside and outside of direct engagement teams
  • Engender effective contribution to Mastercard’s Acceptance Consulting knowledge management and best practices

Qualifications

  • Subject Matter Expertise: Strong prior experience in Acquiring including but not limited to a senior level role at an Acquirer or as a Consultant supporting Acquirers with operations, growth, product / service development, reporting.
  • Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
  • Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
  • Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
  • Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
  • Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
  • Commercial Orientation: Ability to identify strong opportunities to leverage Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging knowledge of Services capabilities and how they fit together to create relevant solutions for clients.
  • Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
  • Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
  • Undergraduate or master’s degree; CRCM, CFE Certification a plus
  • Strong knowledge of Acquirer strategies, growth drivers, operations and technology solutions
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
  • Candidate must be willing to travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people worldwide through secure, simple, and smart digital payment solutions. The Advisors & Consulting Services team within Mastercard provides value-added services that leverage data insights and technology to help clients in various industries improve their strategy, performance, and operations. They are looking for passionate Acquiring professionals to join their team and lead client engagements to drive growth, innovation, and strategy. Ideal candidates should have experience in Acquiring, problem-solving skills, project management abilities, and strong communication and leadership skills. Mastercard is an equal opportunity employer that values diversity and inclusivity, and all employees are expected to prioritize information security in their roles.

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics – Mastercard – Vancouver, BC

Company: Mastercard

Location: Vancouver, BC

Expected salary: $100000 – 155000 per year

Job date: Fri, 07 Mar 2025 03:48:10 GMT

Job description: with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments…, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise…

Associate Managing Consultant, Advisors & Consulting Services – Data Strategy & Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Feb 2025 02:20:15 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Advisors & Consulting Services – Data Strategy & ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact

  • Manage deliverable development and workstreams on projects across a range of industries and problem statements
  • Contribute to and/or develop data strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
  • Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture

  • Develop sound business recommendations and deliver effective client presentations to close deals
  • Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm’s intellectual capital and solution development
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

QualificationsBasic qualifications

  • Undergraduate engineering degree with data strategy & management experience in data platforms, strategy, assessment, architecture, integration, monetization, data-as-a-product etc.
  • Experience managing clients or internal stakeholders and win revenue generating work
  • Ability to analyze large datasets and platforms and provide recommendations
  • Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

  • Experience managing tasks or workstreams in a collaborative team environment
  • Experience coaching junior delivery consultants
  • Relevant industry expertise
  • MS or master’s degree with relevant specialization (not required)

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in Canada, now as well as in the future, without employer sponsorship.Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people in over 200 countries and territories by providing secure, simple, and accessible digital payment options. The Advisors & Consulting Services team within Mastercard offers services to manage fraud, enhance cybersecurity, and improve the digital payments experience. They combine traditional management consulting with data insights and technology to provide strategic recommendations to clients in various industries. The team has five specializations, including Performance Analytics, which translates data into insights for clients. The Associate Managing Consultant position in Data Strategy & Management requires a background in data platforms, strategy, assessment, and architecture, with the ability to work with large datasets and analytics software. Applicants must be eligible to work in Canada without employer sponsorship. Mastercard is an inclusive equal opportunity employer that considers all applicants.

Associate Managing Consultant, Program Management, Advisors Client Services – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 02:41:24 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Program Management, Advisors Client ServicesAssociate Managing Consultant – Program ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesYou will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.Client ImpactManage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and culturesUtilize proven, accredited project and change management methodologies and techniques to help clients drive measurable valueDefine scope, timelines, and budget and perform cost, benefit, and risk analysesReport on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutionsManage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & CultureDevelop sound business recommendations and deliver effective client presentationsPlan, organize, and structure own work and that of junior project team members to address client problemsLead team and external meetings, and lead or co-lead project managementContribute to the firm’s intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & ServicesGrow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team membersQualificationsBasic qualificationsUndergraduate degree with work experience in project management and change management methodologies and techniques4-6 years of Project Management experienceExposure to financial institutions, payments, and/or consultanciesExperience managing clients or internal stakeholdersLogical, structured thinkingAdvanced Word, Excel, and PowerPoint skillsAbility to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and the local office language (if applicable)Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualificationsExperience developing and implementing solutions and measuring impact on clients’ businessExperience coaching junior consultantsHave completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)Knowledge of Project Management toolsExposure to payments and/or retail banking or merchantsMBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people in over 200 countries by offering secure, simple, and smart digital payment solutions. The Associate Managing Consultant – Program Management at Mastercard’s Advisors & Consulting Services team leads clients through business transformations and helps drive growth by implementing strategic assets and services. The role involves managing multiple projects, identifying risks, and delivering measurable value to clients. Basic qualifications include project management experience, exposure to financial institutions, and strong communication skills. Mastercard is an equal opportunity employer and values diversity. All employees are expected to adhere to information security policies and practices.

Managing Consultant, Advisors & Consulting Services, Technical Program Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $122000 – 195000 per year

Job date: Wed, 26 Feb 2025 02:13:43 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant, Advisors & Consulting Services, Technical Program ManagementAdvisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the client organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.
Client Impact

  • Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
  • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
  • Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
  • Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
  • Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
  • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
  • Identify new business opportunities and communicate to executives to pursue, leading seales calls and client development including proposal contribution
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

  • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
  • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
  • Manage relationship with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital
  • Effectively leverage subject matter experts to develop best customized solutions
  • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback

Qualifications
Basic qualifications

  • Technical program delivery experience leading development and implementation of payment solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum implementing core payment solutions or digital solutions such as mobile applications or digital transformations
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience coaching and managing teams across multiple projects and/or engagements with third parties
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to provide perspective on industry and marketplace
  • Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

Preferred qualifications

  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • Experience generating new knowledge or creating innovative solutions for a firm
  • MBA or master’s degree with relevant specialization (not required)

Salary Range : $122,000 – $195,000Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s Advisors & Consulting Services team provides strategic insights and recommendations to clients using traditional management consulting combined with Mastercard’s data assets and technologies. The team specializes in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Managing Consultants in this team lead projects that support strategic changes for clients, manage risks, and drive growth. They work with multiple teams to deliver outcomes, identify efficiencies, and communicate progress to stakeholders. Candidates for this role should have technical program delivery experience, project management skills, and knowledge of payment solutions. Preferred qualifications include professional certifications, experience in payments or retail banking, and innovative problem-solving skills. Mastercard is an equal opportunity employer, and accommodations can be provided for the application process if needed.

Associate Managing Consultant – Technical Program Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $98000 – 157000 per year

Job date: Wed, 26 Feb 2025 08:38:16 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant – Technical Program ManagementAdvisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the client organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.
Client Impact

  • Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
  • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
  • Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
  • Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
  • Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
  • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
  • Identify new business opportunities and communicate to executives to pursue, leading seales calls and client development including proposal contribution
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

  • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
  • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
  • Manage relationship with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital
  • Effectively leverage subject matter experts to develop best customized solutions
  • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback

Qualifications
Basic qualifications

  • Technical program delivery experience leading development and implementation of payment solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum implementing core payment solutions or digital solutions such as mobile applications or digital transformations
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience coaching and managing teams across multiple projects and/or engagements with third parties
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to provide perspective on industry and marketplace
  • Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

Preferred qualifications

  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • Experience generating new knowledge or creating innovative solutions for a firm
  • MBA or master’s degree with relevant specialization (not required)

Salary Range : $98,000 – $157,000Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people across the globe through secure and accessible digital payment solutions. The Associate Managing Consultant – Technical Program Management position within Advisors & Consulting Services focuses on managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience for clients. Consultants in this role work on business transformations, lead project teams, and collaborate with stakeholders to drive growth and deliver strategic insights and recommendations. Qualifications for this role include technical program delivery experience, project management skills, and expertise in the payments industry. Mastercard values diversity and inclusivity in its hiring practices and encourages applicants from all backgrounds.

Managing Consultant, Advisors & Consulting Services, Program Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $122000 – 195000 per year

Job date: Wed, 26 Feb 2025 08:27:26 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant, Advisors & Consulting Services, Program ManagementAdvisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the client organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.
Client Impact

  • Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
  • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
  • Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
  • Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
  • Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
  • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
  • Identify new business opportunities and communicate to executives to pursue, leading seales calls and client development including proposal contribution
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

  • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
  • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
  • Manage relationship with internal Mastercard leadership and stakeholders and build the firm’s intellectual capital
  • Effectively leverage subject matter experts to develop best customized solutions
  • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback

Qualifications
Basic qualifications

  • Technical program delivery experience leading development and implementation of payment solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum implementing core payment solutions or digital solutions such as mobile applications or digital transformations
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience coaching and managing teams across multiple projects and/or engagements with third parties
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to provide perspective on industry and marketplace
  • Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus

Preferred qualifications

  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • Experience generating new knowledge or creating innovative solutions for a firm
  • MBA or master’s degree with relevant specialization (not required)

Salary Range : $122,000 – $195,000Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a global company that aims to empower people in over 200 countries by providing secure, simple, smart, and accessible digital payment solutions. The Advisors & Consulting Services team within Mastercard offers a range of services to help clients improve their digital payments experience and manage fraud and risk. The team combines traditional consulting with data assets and technologies to provide strategic insights and recommendations. The team has five specializations and offers positions for different levels and specializations. The Managing Consultant role involves managing projects that support strategic changes for clients, drive execution, identify opportunities, and maintain relationships. Basic qualifications for the role include technical program delivery experience, project management skills, and knowledge of payment solutions. Preferred qualifications include professional accreditation and knowledge of project management tools. Mastercard is an inclusive equal opportunity employer and provides accommodations for applicants as needed. All employees are responsible for upholding information security practices.

Sr. Project Manager (managing ServiceNow implementation) – PrecisionERP – Vancouver, BC

Company: PrecisionERP

Location: Vancouver, BC

Job description: PrecisionERP/IT is recruiting for a Senior Project Manager (managing ServiceNow Implementation) experience for a long…-term HYBRID assignment in Vancouver, BC. Must be able to work 1-2 days onsite in order to apply. The Sr. Project Manager…
PrecisionERP/IT is seeking a Senior Project Manager with experience managing ServiceNow Implementation for a long-term hybrid assignment in Vancouver, BC. The candidate must be able to work 1-2 days onsite.
Position: Customer Service Specialist

Company: Wells Fargo

Location: Alberta, Canada

Job Type: Full-time

Salary: Competitive

Description:
– Provide courteous, timely and accurate customer service support through various channels such as phone, email, chat, and social media
– Handle inquiries, complaints, and technical issues in a professional manner
– Identify and escalate priority issues to the appropriate teams
– Maintain a positive and empathetic attitude towards customers at all times
– Maintain accurate records of customer interactions and transactions
– Stay updated on product knowledge and company policies to provide accurate information to customers
– Collaborate with other team members to improve overall customer satisfaction
– Meet productivity and performance goals set by management

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to multitask and handle stressful situations effectively
– Proficiency in using Microsoft Office programs
– Willingness to work flexible hours, including evenings and weekends

If you are a customer-oriented individual with a strong work ethic and a desire to help people, we encourage you to apply for this position. Join our team at Wells Fargo and be part of a company that values customer experience and employee satisfaction.

Expected salary:

Job date: Wed, 19 Feb 2025 02:07:52 GMT