Digital Marketing AssociateWise Publishing, IncToronto, ON•Temporarily Remote$40,000 – $55,000 a year Minimum 1 year experience in content or performance marketing (or similar field). Some experience developing and testing creatives including text and image… 12 days ago·More…View all Wise Publishing, Inc jobs – Toronto jobsSalary Search: Digital Marketing Associate salaries in Toronto, ON

Job Description: A Toronto-based online personal finance publisher is hiring a digital ad buyer. The buyer would be responsible for promoting articles across multiple platforms, including creative development, campaign launch, and other tasks assigned to assist the marketing team. This is a data-driven position that is perfect for someone who is meticulous, creative, and dedicated.

Required Skills:

Minimum 1 year experience in content or performance marketing (or similar field)

Some experience developing and testing creatives including text and image assets

Basic photo manipulation skills (editing program agnostic)

Basic knowledge of social media platforms (eg. Facebook, Twitter, Instagram, Snapchat)

Preferred Skills:

Experience with multiple social media ad platforms a plus

Some experience with content creation a plus

Culture Skills:

Ability to self-assess performance and re-assess strategy on an ongoing basis

Flexibility to pivot quickly with shifting goals of team and organization

Willingness to learn and develop skills on an ongoing basis

Able to contribute substantially to team strategy and goals

Confidence in developed knowledge and ability to express and apply that skill set

Expected start date: 2021-11-01

Job Type: Full-time

Salary: $40,000.00-$55,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Application question(s):

  • Please briefly describe your relevant previous experience. Include what advertising platforms, if any, you are familiar with.

Work remotely:

  • Temporarily due to COVID-19

Digital Marketing Associate


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newDigital Marketing and Creative AssociateGee Beauty3.0Toronto, ON•Temporarily Remote$40,000 – $50,000 a year O Schedule week ahead in social calendar (typically based off email marketing calendar). Copywriting for blog – responsible for creation of 1-2 blog posts per… 4 days ago·More…View all Gee Beauty jobs – Toronto jobsSalary Search: Digital Marketing and Creative Associate salaries in Toronto, ONSee popular questions & answers about Gee Beauty

Gee Beauty Toronto Is Growing!

Gee Beauty is a multigenerational beauty brand founded by the Gee women – with 2 studio locations in Toronto and Miami offering result-driven beauty treatments and world-renown skincare, wellness, and lifestyle brands. A digital destination at geebeauty.com shares tried-and-trusted, expert beauty advice and the best of beauty from around the world.

Gee Beauty offers a modern lifestyle-beauty experience with an exceptional level of personalized service, care and attention. With 15 years of experience (and recognition as one of the best beauty destinations in North America from Allure, Vogue and The Coveteur), and a modern approach to beauty and wellness, Gee Beauty has built a trusted connection with its clients, fans and friends of the brand.

Job Duties are as follows:

E-Commerce:

  • Manage + maintain e-commerce platforms (Shopify + Prismic)
  • Uploading of all online products
  • General website maintenance / combing through site frequently for any errors
  • Optimize site where applicable + maximize website marketing strategy
  • Manage Loyalty Program
  • Create + merchandise collection pages (new arrivals, brand pages etc.)
  • Basic graphic design (i.e. resizing images on Photoshop, adjusting image colors & brightness, etc).

Blog:

· Copywriting for blog – responsible for creation of 1-2 blog posts per week based on content calendar and email marketing

o Consistent formatting (for fonts + images)

o Include shoppable links where applicable

§ Refer to recent blogs as an example of how they are done in terms of formatting of fonts + images, language/tone of the copy etc.

Instagram:

· Planoly

o Using the Planoly app, plan, schedule, post, + copywrite for social assets

o Schedule posts via Planoly

o Consistently search for assets + inspo that can be reposted or reworked for both IG stories + posts

o Communication with digital teams to ensure email marketing content and Instagram content are aligned. Liaise with admin + inventory team, planning weeks out for inventory management.

· Community Engagement

o Morning/mid-day/EOD IG comb through- liking + replying comments on our posts, commenting on tagged posts + saving story mentions

· Stories

o Save (daily)

o Schedule week ahead in social calendar (typically based off email marketing calendar)

o Test stories in @keepinitgeebeauty and receive approval from digital team prior to upload on @geebeauty

o Manage content arcs (via social calendar in Asana): new arrivals, studio highlights/new treatments/news + updates, Gee client love, and assorted categories like Celene Cuisine, Natalie’s makeup videos, Ask The Expert, blog round up “This Week On The Gee Edit Blog” etc.

o Tag team members

  • Reporting
  • Compile, measure + report weekly social analytics + KPIs (including follower growth of social platforms, engagement etc.) to translate findings into actionable recommendations and to guide + optimize overall social platform strategy.
  • Refer to recent examples of Social Analytics Report (in our Google Drive) for an understanding of the information to be reported. All this information can be found under Instagram > Insights.
  • Social Analytics Meeting
  • Social Calendar
  • Manage social calendar (via Asana) utilized by the digital team to deliver assets, complete tasks and meet deadlines.
  • Tag team members in Asana, send reminders + calendar invites for all deliverables

Influencer Strategy + Giveaways:

  • Assist in the coordination of influencer partnership strategy from concept to execution including gifting opportunities and agreements, facilitating outreach, and launching strategy across social media platforms.

o Giveaways (write terms of giveaway – to be approved by Digital Manager, select winner using automatic generator website, close giveaways in the caption once contest is over, coordinate imagery / shooting the giveaway, liaise with Toronto + Miami teams where needed for inventory purposes as well as vendors to ship us giveaway items where applicable).

· Pinterest

o Pin on weekly basis (new products, Instagram images including lifestyle shots, photo shoots etc). Link to sites (to be done on both US + Canadian versions of Pinterest)

Experience needed:

– Shopify

– Klayvio

– Photoshop

– Google Analytics

– Instagram/Pintrest

– Asana

Job Types: Full-time, Permanent

Salary: $40,000.00-$50,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Wellness program
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Social distancing in office, PPE provided, Hand sanitizer at each desk, work from home option, continuous training

Experience:

  • Shopify: 1 year (preferred)

Work remotely:

  • Temporarily due to COVID-19

Digital Marketing and Creative Associate


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newSocial Media Manager (Internship)The NFT AgencyToronto, ON•Temporarily Remote$31,949 – $81,280 a year Computer Skills: Excel, Word, Power Point, Outlook, analytics/business insights tools Proven experience in marketing or advertising with a strong focus on… 8 days ago·More…View all The NFT Agency jobs – Toronto jobsSalary Search: Social Media Manager (Internship) salaries in Toronto, ON

The position available is for students who are required to complete an internship for their University, College, or any Post-Secondary program. It is an unpaid Internship. College credit is provided for this position.

The NFT Agency is the leading distributor for the top creators in the world getting into the NFT marketplace. We work with the biggest designers, artists, athletes, musicians & more.

We are seeking a Social Media Intern to join our Digital Marketing Team.

We’re looking for a talented, motivated Social Media Intern to support the day to day management of the The NFT Agency affiliated social channels. The Social Media Intern is responsible for implementing community focused marketing strategies through our social media accounts thus driving engagement and advocacy for The NFT Agency.

You shall stay versed in social media trends and enjoy experimenting with new digital media platforms to improve your community interaction. You are well versed in crypto/NFT social sites such as Twitter, Discord & more. You know how to build an authentic online voice and inspire an engaged community.

You thrive not on the followers you can attract, but more on number of likes, replies and shares you get from the enthusiastic community you create.

As the Social Media Intern, you will support the online voice of our brand ensuring community is at the heart of everything we do. You will become an expert in brand storytelling and help us communicate our brand value through authentic engagement with clients, consumers and followers alike.

Key Responsibilities

  • Support Social Media Specialist with content creation, scheduling, and organization across all channels
  • Measure and report on the performance of social moments, campaigns, and product drops
  • Ongoing measurement of follower growth, report on social media trends and identify opportunities for improvement
  • Support Social Media Specialist in Content Creation particularly copy development
  • Manage day to day Social Media content calendar ensuring updates/changes are communicated across the Marketing Department
  • Identify new opportunities for social content across all channels
  • Work with Customer Experience team to source Influencer and user generated content for the The NFT Agency Discord, Facebook, Instagram and Twitter accounts.

Experience, Education and Designations

  • University/College degree in marketing or business (in progress)
  • Computer Skills: Excel, Word, Power Point, Outlook, analytics/business insights tools Proven experience in marketing or advertising with a strong focus on digital and/or social media
  • Proficient with social media management tools (i.e. Sprinklyr), Google Analytics, an asset
  • Creative mindset and out of the box thinker that enjoys storytelling through media
  • Excellent verbal and written communication skills necessary to interface with a variety of audience
  • Self-motivated with a keen sense of accountability and time management.
  • Thrive in fast-paced and constantly evolving environments.

Knowledge, Skills and Attributes

  • Strong understanding and interest in the major social media platforms and their best practices, including Discord, Telegram, Medium, Facebook, Twitter, Instagram, LinkedIn, Clubhouse, TikTok, Pinterest and YouTube.
  • Effective communication skills, both written and oral, and the ability to interface with cross-functional teams in a professional way
  • Understanding of and ability to adhere to strict brand guidelines
  • Organizational skills and the ability to multi-task, handling several projects at once
  • Possession of a strong work ethic and high level of confidentiality
  • Resourcefulness, and experience working under pressure to meet tight deadlines

Benefits of an Internship with The NFT Agency

  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible Hours to accommodate your school schedule
  • Exposure to the latest technology in the blockchain & cryptocurrencies ecosystem.
  • Work from home
  • Possible full-time employment opportunity with promising startup.

We truly thank all applicants for their interest in joining The NFT Agency, but only those candidates considered for an initial interview will be contacted.

Contract length: 3 months

Job Types: Full-time, Internship

Salary: $31,949.00-$81,280.00 per year

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • Work from home

Schedule:

  • Monday to Friday

Experience:

  • Social Media Marketing: 1 year (preferred)

Work remotely:

  • Temporarily due to COVID-19

Social Media Manager (Internship)


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Content Project ManagerBestLifeRewarded InnovationsOakville, ON•Temporarily Remote$50,000 – $55,000 a yearUrgently hiring Execute BLRI’s social media strategy and corporate newsletter, in collaboration with the content and marketing teams. Expected start date: 2021-10-18. 10 days ago

BestLifeRewarded Innovations Inc. is dedicated to changing the face of healthcare through evidence-based innovation. Our flagship wellness incentive platform, BestLifeRewarded, has been recognized globally as a gold standard for advancing sustainable health behaviour change. The role of the Content Project Manager is to help successfully launch and maintain content tools, materials, and exceptional member engagement strategies that maintain BLRI’s leadership position in the market.

Role Description

Roles & Responsibilities:

  • Create and publish engaging content as per the team’s requirements
  • Develop project content including engagement strategies, emails, notifications, newsletters, special campaigns, collateral materials, etc.
  • Execute BLRI’s social media strategy and corporate newsletter, in collaboration with the content and marketing teams
  • Manage day-to-day operation of multiple projects under the direction of the Senior Director Product Development.
  • Collaborate with the design team to plan and develop site content, and participate in weekly status meetings with key internal and external stakeholders for ongoing and new projects.
  • Work with colleagues to secure client review and sign off, JIRA processes, and comply with standard operating procedures, etc.
  • Perform quality assurance and provide creative direction on multiple projects to ensure final product meets or exceeds client expectations
  • Continually seek and capitalize on opportunities to increase customer satisfaction and deepen client relationships
  • Contribute information and recommendations to strategic plans and business requirement documents, and innovative product solutions
  • Support colleagues and associated project suppliers/vendors to identify and set realistic project goals while positively influencing project team members

Qualifications:

  • Bachelor degree or equivalent work experience
  • Strong computer skills (Word, Excel, Outlook, Internet)
  • Capable of multi-tasking and working under pressure with tight project timelines
  • Exceptional time and project management skills
  • Strong attention to details and organizational skills
  • Excellent problem-solving abilities
  • Excellent interpersonal and communication skills
  • Experience in healthcare communications and/or agency setting strongly preferred
  • Bilingualism (English and French) is an asset

Expected start date: 2021-10-18

Job Types: Full-time, Permanent

Salary: $50,000.00-$55,000.00 per year

Benefits:

  • Dental care
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • project management: 3 years (preferred)

Work remotely:

  • Temporarily due to COVID-19

Content Project Manager


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eCommerce Optimization SpecialistECCO Shoes Canada Inc3.6Toronto, ON•Temporarily Remote Work closely with global and local content and marketing teams to align digital creative assets for website. This individual will have a keen focus on consumer… 10 days ago

eCommerce Optimization Specialist

Do you want to have a transformational impact on a how an organization plans and implements its eCommerce platform?

If you love retail and shoes then your ideal position awaits. ECCO Canada has a fantastic opportunity to join the family as an eCommerce Optimization Specialist. You will be responsible for improving the path to purchase on the ECCO Canada eCommerce site. You will be expected to drive revenue growth by focusing on product positioning and optimizing the consumer journey in alignment with brand strategy. This individual will have a keen focus on consumer trends, OMNI channel shopping behavior and user experience. They will be expected to create personalized journeys, use targeting and A/B testing to most effectively meet both consumer demands and sales goals – leveraging the strength of a multi-device approach.

Doing so, you will:

  • Working on site improvement initiatives with A/B testing, new feature activations, on-site search, navigation & taxonomy updates.
  • Manage and segment customer date to provide personalized consumer journeys.
  • Lead enhancement recommendations and new feature enablement through Salesforce Commerce Cloud and other 3rd party tools.
  • Site merchandizing across categories on a weekly basis. Work closely with cross functional teams to ensure OMNI channel alignment and effective cross-sell opportunities.
  • Promotions and campaign setup. Maintaining landing pages and optimize customer journeys to support growth and aligning with the global brand strategy. Ensure accuracy of all creative assets, linking, promotions and product attribution.
  • Onboard new products on a seasonal basis. Product maintenance in Salesforce and product management systems.
  • Manage the bi-lingual site (EN & FR). QA, perform pricing, inventory & SEO checks.
  • Daily monitoring and auditing customer journey to ensure product listings and landing pages are maintained and updated.
  • Work closely with global and local content and marketing teams to align digital creative assets for website.
  • Other accountabilities, projects, and duties as may be assigned from time to time.

Note: This job description does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

Experienced eCommerce Optimization Specialist with great understanding of path to purchase

To succeed in this position, you will bring excellent digital strategy concepts and the ability to engage the consumer in this evolving environment. Your hands-on experience and knowledge of optimization the eCommerce experience allows you to work at a tactical level to advance the consumer path to purchase journey. In short, you can envision the future, engage people and deliver performance.

  • Bachelor’s degree in business or other related field.
  • 4+ years of experience on a direct to consumer platform.
  • Experience with eCommerce platforms and content management system – Salesforce Commerce Cloud/Demandware experience is preferred.
  • Detail orientated, deadline-driven and able to multi-task with solid organizational & time-management skills.
  • Team player with willingness to work cooperatively across all departments and organizational levels to meet business objectives.
  • Flexibility to adapt to the needs of a growing and changing organization.
  • Strong work ethic to enthusiastically create, persist and achieve ambitious goals.
  • Resourceful and innovative at tackling challenges in a sustainable, proactive fashion.
  • Strong understanding and passion for digital strategy, UX and Visual Site Merchandising.
  • Proficient knowledge of Microsoft Office and Adobe Creative suites.
  • Ability to read, write and speak English at a proficient level.
  • Ability to travel, both domestic and/or international, as needed.

Join our team of experts and shape your own future
You will join a team where we appreciate an owners mindset, encourage collaboration, leverage our diverse and inclusive workforce to drive for excellence in everything we do all while fostering a fun work culture. Even though we have great processes, there is plenty of room for your courageous ambitions to bring ideas on how to work smarter, shape your own role and implement improvements for a better tomorrow.

Ready to join the team?
If you want to drive innovation and help shape the industry, then seize this exciting opportunity. We will invite candidates into process on an ongoing basis, so please apply as soon as possible.

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on www.enter.ecco.com.

CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 21,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

Expected start date: 2021-11-01

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
ECCO Canada follows strict measures and protocols set by both ECCO Canada and the landlord to keep employee’s and visitors safe in response to COVID-19.

Education:

  • Bachelor’s Degree (required)

Experience:

  • direct to consumer platform: 3 years (required)
  • Salesforce Commerce Cloud: 3 years (required)
  • Digital Strategy/UX/Visual Site Merchandising: 3 years (required)

Work remotely:

  • Temporarily due to COVID-19

eCommerce Optimization Specialist


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Head of Marketing OperationsGowling WLG3.8Toronto, ON•Temporarily Remote Proficient with content marketing production, including email marketing, SEO, social/media , digital advertising and digital analytics. 30+ days ago·More…View all Gowling WLG jobs – Toronto jobsSalary Search: Head of Marketing Operations salaries in Toronto, ONSee popular questions & answers about Gowling WLG

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

When it comes to equity, diversity and inclusion, we not only accept it — we celebrate it, support it and thrive on it. To create an engaging and rewarding place to work, we seek to attract talented people from a diverse range of backgrounds and cultures. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values – The Power of Teamwork, Always Striving to be Better, We all Bring Something Different – in all that we do.

Our diverse group of legal professionals, law students, law clerks/paralegals, legal administrative assistants and business support services team work together, and are respected and valued for their individual contributions.


PROFILE

Marketing Operations (MO) includes a variety of functions that form the backbone of aligning and optimizing people, processes and technology. It enables business development and marketing (BDM) to operate efficiently, effectively and in an agile manner with quality and consistency.

As a new position for Gowling WLG (Canada) LLP, the MO role will be accountable for the marketing operations team of about 20 people representing the communications, digital, design, translation and business intelligence areas. They will be accountable for accelerating and optimizing marketing operations and driving operational excellence in the areas of BDM governance, integration, standardization, automation and continuous improvement.

The ideal candidate will have proven leadership abilities, a solid track record of building relationships, providing proactive and responsive solutions to business needs, harnessing technology and innovation to improve efficiency and a client focused mindset.

This role will be required to work remotely until such time as access to our offices is permitted. Once access is permitted, this role can be based in the following Gowling WLG (Canada) LLP offices: Calgary, Hamilton, Montreal, Ottawa, Toronto, Vancouver and Waterloo.


RESPONSIBILITIES

  • Working with the Director of BDM and key stakeholders, lead the development of the vision, strategy and plan for marketing operations guided by our brand and aligned to our Firm’s Strategic Plan and business objectives; implement the plan, assess its progress and adjust as required.
  • Provide leadership and performance management for direct reports and encourage overall collaboration and diversity of thought; lead and manage change.
  • Responsible for all BDM operational initiatives designed to improve marketing productivity and drive operational efficiency; lead the development, integration and maintenance of workflows, policies, processes and procedures for BDM.
  • Lead the marketing operations team in evaluating, deploying and optimizing marketing and workflow technologies including integrations and automations, liaising with external vendors and internal teams (IT, finance, innovation committees, etc.) to manage and support BDM and key users.
  • Using fact-based data driven best practices, create key performance indicators and provide regular reports, presentations, dashboards or other analyses for BDM and Firm leaders.
  • Lead planning, budgeting and forecasting for marketing operations.
  • Collaborate and liaise with Gowling WLG (UK) LLP stakeholders, and develop synergies where and when necessary to optimize marketing operations.
  • Remain current with marketing operations trends and best practices; share learning for continuous improvement.
  • Other relevant duties as assigned.


QUALIFICATIONS

  • Gowling WLG has introduced a COVID-19 mandatory vaccination policy that requires full vaccination against COVID-19 for everyone working in or visiting its Canadian offices effective September 27, 2021. Accordingly, an offer of employment will be conditional upon the successful candidate providing proof of full vaccination. Any exemption request will be considered on a case-by-case basis and granted only where the request meets the requirements of applicable legislation.
  • Relevant college or university degree, preferably with an emphasis on business, marketing, operations and/or communications.
  • A minimum of 10 years relevant experience, preferably within a professional services organization.
  • Proven leadership abilities and a solid track record of building relationships, harnessing technology to improve efficiency, and providing proactive and responsive solutions to business needs.
  • Ability to establish team priorities, communicate effectively, facilitate group discussions and coach individuals.
  • Demonstrated experience in marketing strategy, governance, research, planning, implementation, measurement and evaluation within a complex, fast-paced in-house business development and marketing department or marketing/communications agency.
  • Proficient with content marketing production, including email marketing, SEO, social/media , digital advertising and digital analytics.
  • Advanced knowledge of client relationship management (CRM), database technology, User Experience (UX) web design principles, and martech.
  • Knowledge of Client Experience (CX) principles an asset.
  • Self-motivated, organized, resilient, curious, discerning and solutions-oriented.
  • Exceptional client service skills.
  • Strong and flexible interpersonal skills, including influencing and consensus-building skills.
  • High proficiency with Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).
  • Bilingual (English and French) is an asset.

Gowling WLG is proud to offer equal employment opportunities.

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Head of Marketing Operations


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Brand & Content Marketing LeadBrainriderToronto, ON•Temporarily Remote Our understanding of B2B and digital marketing earns our clients’ trust. Experience allocating and managing annual marketing budgets. 28 days ago·More…View all Brainrider jobs – Toronto jobsSalary Search: Brand & Content Marketing Lead salaries in Toronto, ON

Company Description

Brainrider is a B2B marketing and creative services agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with in-house marketing teams, creative teams, and internal agencies to fill capability and capacity gaps, enabling them to execute their brand and growth marketing programs at scale.

We are a team of craftspeople. Our understanding of B2B and digital marketing earns our clients’ trust. We are successful when our clients value the work we produce and the expertise we share. We hold ourselves accountable. We are driven to become better. We do our best when we work as a team.

Are you our next team member?

Job Description

As the Brand and Content Marketing Lead for Brainrider, you will join our own Marketing team, reporting to the Marketing Director.

The Brainrider Marketing team has a mandate of building targeted brand awareness and loyalty in our target market, and driving top-line growth of the company by creating and capturing demand for our services.

You have a deep understanding of how to bring a brand story to life for B2B buyers who are marketers themselves. Your experience in content and campaign ideation, planning, and execution management shines through in the projects and budgets you’ve managed throughout your career. You know what a great plan looks like, you are comfortable creating briefs and managing execution of the work to bring those projects to life, and you’re always focused on measuring the impact of your work for the business.

Now you’re ready to embrace full accountability for building brand awareness, engagement, and loyalty for a relatively new brand story in a well-established company. You will lead us on our journey as we create a marketing industry brand that marketers love to work with, and a client community they’re proud to be a part of.

Qualifications


What you’ll do

  • Based on corporate and marketing objectives, you will create brand and content marketing plans that are focused on building the awareness, engagement, and connection with our brand and our clients — past, present, and future.
  • You will also manage all of the execution elements of your marketing plans, from beginning to end, including design, copywriting, digital, production, QA, and reporting.
  • To successfully manage all of that execution, you’ll be orchestrating a variety of resources both internal and external, local and remote. Your leadership and collaboration instincts are a critical success factor in this role.
  • As you bring your work to life, you’ll ensure we are learning from all of the successes AND failures in equal measure, and reinvesting what we learn in our future plans and growth. This is a scale-up business, so rapid incremental improvement wins the day.


What you’ll bring

  • Innovative approach to testing, learning, and continuous improvement
  • Passion about B2B marketing
  • Preference for and experience in a high-growth B2B tech or SaaS company
  • Proven experience planning and managing execution of brand and content marketing projects, complete with concrete examples of both successes and failures
  • Experience allocating and managing annual marketing budgets
  • Experience coaching execution resources to deliver on project requirements
  • High level of aptitude using current marketing technologies, including marketing automation, CRM, CMS, ABM, ad platforms, SMM tools like Salesforce, Pardot, and Google Analytics

Additional Information


This position is remote until further notice, following COVID-19 recommended SIP guidelines.

We also offer competitive salaries, paid vacation, WFH support and set-up assistance, 401K options, and a wide variety of other great perks!


The fine print:

  • Please include current resume and cover letter, as we would like to learn more about you and your experience
  • Candidates selected for next steps will be contacted
  • You can learn more about working with us at Brainrider Careers

Brainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be — for ourselves, our team, and our clients. We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we’re here for that — and for you. We #ridetogether.

Relocation and sponsorship are not provided.

Brand & Content Marketing Lead


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newSEO Manager (FT)Maropost.com3.5Toronto, ON•Temporarily Remote As our SEO champion, you'll be responsible for keeping the marketing team informed on the latest in SEO. Own the SEO strategy: design and implement SEO programs… 4 days ago·More…View all Maropost.com jobs – Toronto jobsSalary Search: SEO Manager (FT) salaries in Toronto, ON

Interested in working for Canada’s 4th fastest growing tech company as named by Profit 500? Maropost is looking for an SEO Manager to join our team in Toronto. If you want to work with other brilliant people in extraordinary work culture and are eager to learn (and have fun) along the way, then Maropost is the place for you.

The Opportunity
Reporting to the Head of Marketing, the SEO Manager will play an essential role in building, leading and refining our global SEO strategy. Your primary objective is to take Maropost to the forefront in a very competitive search-driven category, and increase traffic, conversions and ultimately revenue from organic search.

Job Responsibilities:
  • Own the SEO strategy: design and implement SEO programs (technical, on-page, off-page) and report on results.
  • Set strategy and then put the strategy into action. You are an expert when it comes to getting into content, code, software, analytics.
  • Execute SEO audits, backlink audits and cleanup, metadata optimization, content analysis and upgrades, location analysis and landing pages, Google Search Console audit and optimization recommendations, keyword analysis, prospecting and link building outreach
  • Create and manage the SEO roadmap and ensure projects are delivered on time and achieve desired results.
  • Conduct keyword research and write SEO content briefs to guide the content team and writers
  • Optimize on-page content including the website, landing pages, blog + execute off-page optimization projects (e.g., link-building) and build relationships with other companies, brands, and bloggers when it comes to pitching contributed content
  • Collect data and report on traffic, rankings, and other SEO KPIs (click rate, bounce rate, etc.) and build reports indicating KPI performance and results as they pertain to SEO campaigns
  • Stay on top of the latest SEO trends such as algorithms and best practices change. As our SEO champion, you’ll be responsible for keeping the marketing team informed on the latest in SEO.

Qualifications and Skills:
  • 5+ years of experience designing and delivering SEO plans and strategies in fast-paced businesses, building projects to rank for highly competitive keywords.
  • Experience with relevant tools (e.g., Semrush), web analytics tools (e.g., Google Analytics, Search Console) and CMS (WordPress).
  • Proven experience designing and implementing a Youtube SEO strategy.
  • Fundamental understanding of underlying product technologies (HTML, CSS, JS).
  • Deep knowledge of SEO best practices, and experience working with SEO teams.
  • Experience with content writing and editing, and keen attention to detail.
  • Understanding of crawling, rendering, indexation and structured data.
  • Ability to work independently and complete assigned tasks within identified timeframes.

Equal Employment Opportunist:
Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Individuals seeking employment at Maropost are considered without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process.

COVID Notice:
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

SEO Manager (FT)


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Ecommerce Customer Care SpecialistShiseido3.9Markham, ON•Temporarily Remote Genuine passion for beauty and digital marketing. The Ecommerce Customer Care Specialist is responsible for 2nd level customer resolution support, coaching the… 22 days ago·More…View all Shiseido jobs – Markham jobsSalary Search: Ecommerce Customer Care Specialist salaries in Markham, ONSee popular questions & answers about Shiseido

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job purpose

The Ecommerce Customer Care Specialist is responsible for 2nd level customer resolution support, coaching the customer care team, performance reporting, answering questions on the website, script writing, working with technical teams to resolve issues, lead customer care enhancements, and other special projects with the Digital Shared Services team. The role will require daily interaction across multiple functional teams including Marketing, Education, IT and Finance. This position demands efficient time management skills, communication skills, as well as an understanding of warehouse/fulfillment operations. This is a full-time contract position, ending December 31, 2021.

Duties and responsibilities

Key Tasks:

  • Works with Customer Care team to ensure they are consistently delivering best in class customer service
  • Resolves level 2 customer escalations promptly and accurately
  • Develops and maintains customer care scripts, Shiseido policies and procedures
  • Works closely with IT and Warehouse personnel to ensure eCommerce orders are fulfilled
  • Coordinates seasonal training for Customer Care agents and informs them of new promotions, launches, and website issues or enhancements
  • Works with software applications such as Salesforce Service Cloud, Sterling, Application console, Relate and Touchpoint (prior knowledge of these tools is not required)
  • Leads new Customer Care enhancements and troubleshoots technical issues with IT team
  • Support Virtual Consultations through Salesforce Service Cloud / SightCall scheduling, troubleshooting and discount code maintenance
  • Provides testing support for website initiatives and uses JIRA to log issues
  • Manages reviews and responds to questions asked on Ecommerce websites and Facebook warehouse sale page
  • Works closely with Canada Post and finance to investigate lost orders and fraud
  • Creates a monthly report that includes feedback about customer complaint trends and recommends corrective actions or programs to better service our customers
  • During peak periods, the Specialist will be expected to assist with high volumes on phones, live chat and email
  • Create monthly Voice of Consumer reports outlining customer care center volume, issue types, identifying key issues and action items
  • Works on other special projects with the Digital Shared Services team as needed

Upholding the Shiseido Corporate and Brand Values

  • Representing the brand image and upholding the brand values and standards in corporate and public settings
  • Communicating the Shiseido story and corporate culture
  • Positive and cooperative attitude to be proactive, reactive and creative problem-solving abilities to evolve with market conditions

Qualifications

  • At least 5 years of experience in customer service
  • Flexibility with respect to working hours – Including occasional evenings and/or weekends during peak holiday/promotional periods
  • Strong conflict resolution skills to resolve customer issues
  • Strong interpersonal, leadership and communication skills
  • Ability to work in a fast-paced environment with a sense of urgency and strong prioritization skills
  • Proficiency with software applications, including Microsoft Word, Excel and Powerpoint
  • Strong written & verbal communication skills
  • Ability to multi-task, set priorities and manage time effectively
  • Genuine passion for beauty and digital marketing
  • College diploma or equivalent required

Direct reports

  • None

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Contract length: 3 months

Job Type: Contract

Schedule:

  • Monday to Friday

Experience:

  • customer service: 5 years (preferred)

Work remotely:

  • Temporarily due to COVID-19

Ecommerce Customer Care Specialist


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