Market Sales Manager – Orlando, FL – Openlane – Orlando, FL

Company: Openlane

Location: Orlando, FL

Expected salary:

Job date: Sun, 27 Jul 2025 05:19:39 GMT

Job description:

Job Description: Digital Marketplace Specialist for Used Vehicles

Join us in building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles! We are a leading data-driven company focused on revolutionizing the automotive industry. As a Digital Marketplace Specialist, you will play a crucial role in leveraging our vast data resources to enhance user experience and streamline operations.

Key Responsibilities:

  • Collaborate with cross-functional teams, including marketing and senior management, to develop and implement strategies that elevate the marketplace.
  • Analyze data trends and user feedback to optimize the platform’s functionality and navigation.
  • Provide regular updates and insights to stakeholders regarding marketplace performance.
  • Assist in the creation of marketing initiatives to promote the platform and attract users.
  • Ensure the marketplace remains user-friendly, addressing any complexities that may arise.

Must-Have Qualifications:

  • 3-5+ years of experience in digital marketing, e-commerce, or a related field.
  • Strong analytical skills, with the ability to interpret data and make strategic recommendations.
  • Excellent communication and collaboration skills to work effectively with diverse teams.
  • Proven ability to navigate and manage projects in a fast-paced environment.

What We Offer:

  • A dynamic and innovative work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.

If you’re passionate about transforming the used vehicle market and believe in the power of data, we want to hear from you!

Openlane – Front-End Software Engineer – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary: $100000 – 115000 per year

Job date: Sun, 29 Jun 2025 02:09:42 GMT

Job description: Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.Relentless Curiosity. We seek to understand and improve our customers’ experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.Location: Remote-North America (EST preferred)We’re Looking For:We are seeking a Software Engineer with expertise in front-end development. The ideal candidate will have knowledge of Salesforce or Retool, or demonstrate a strong aptitude for learning both tools. The candidate will collaborate closely with Product Managers, other Software Engineers, Salesforce Administrators, managers, and stakeholders. They will create Proofs of Concept (POCs) to help Product Managers and other stakeholders understand proposed solutions. The candidate will design and build high-performance, reusable, and reliable code with best practices. They are a forward-thinking individual who can identify and fix bugs, deploy updates to testing and production environments, and identify areas for improvement.You Will:Maintain robust data management practices, ensuring data integrity, accuracy, and accessibility across all systems. This includes regular data audits, cleanup operations, and the implementation of data validation rules to prevent inconsistencies.Triage and develop solutions for bugs.Collaborate in cross-functional teams to resolve complex business challenges from identification to post-launch evaluation. Foster a collaborative environment, sharing knowledge to achieve collective goals and drive impactful results.Recommend, schedule, and perform software improvements and upgrades for optimal performance.Apply best practices and design patterns in development and deployment.Develop and maintain integration tools and custom code.Create and execute unit, integration, and user acceptance test plans, including use cases and test data. Write test classes for developed classes, ensuring over 80% code coverage.Learn, develop, and become efficient on Salesforce and Retool.Participate in team meetings, providing and receiving feedback.Who You Will Work With:This role will report to the Software Engineering Manager. You will collaborate with Salesforce Administrators, Software Engineers, Technical Leads, Quality Assurance Testers, and Product Managers on a regular basis. Frequent interaction with internal stakeholders across departments to ensure consistent system usage and high-quality support.Must Have’s:BS in Computer Science/Engineering, or equivalent required.Experience with NodeJS and other JavaScript frameworksAt least 5 years in technical software development, with a focus on NodeJS and JavaScript frameworks, or 3+ years as a Salesforce.com Developer.A working knowledge of at least two programming languages or platforms (e.g., web, desktop, mobile).Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.Knowledge and practice of Object-Oriented Design patterns and principles.Code profiling, diagnostics, troubleshooting and performance optimizationProficient understanding of code versioning tools such as Git.Analyzing business processes to identify areas for improvement and developing solutions to meet anticipated requirements.Experience working in an Agile environment where delivery and execution is critical.Nice to Haves:BS/MS in Computer Science/Engineering or equivalent experienceRetool development experienceSalesforce.com certifications preferred (e.g. Platform Developer I/II, Platform App Builder)Comprehensive knowledge of the Salesforce Platform, encompassing Sales Cloud, Experience Cloud, and Service Cloud. Demonstrated practical development expertise in:Configuration and Automation: Workflows, Process Builder, Triggers.Data Management: Managing custom objects, fields, formulas.Development Tools: IDE, Force.com IDE, Migration Tools.Integration: Web Services.Lightning Development: Lightning Enablement, Aura framework, Salesforce Lightning Framework, Aura and Lightning Web Components.Query Languages: SOSL, SOQL.Experience in Azure DevOps.Experience with performance optimization and scalability techniques.Understanding of microservices architecture and design patterns.Sound like a match? Apply Now – We can’t wait to hear from you!What We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancementSound like a match? Apply Now – We can’t wait to hear from you!Compensation Range of Annual Salary: $100,000.00 – $115,000.00(Depending on experience, skill set, qualifications, and other relevant factors.)

Openlane – Director of Customer Service Delivery – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary:

Job date: Tue, 03 Jun 2025 23:19:52 GMT

Job description: Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.We’re Looking For:We are seeking a Director of Customer Service Delivery with experience in overseeing and optimizing customer service operations. This role will support our Sr. Director, Business Process Architecture & Operations and is key in driving efficiencies, improving processes, and fostering a customer first culture.You will lead, mentor and manage multiple OLCA teams including Contact Center Tier 1, Registrations and Quality Assurance along with indirect oversight of our VLC Customer Service Tier 1 & Tier 2 Teams. In this role, you will have the opportunity to use your experience in Leadership and Management, Operation Efficiency and Strategic Planning. The ideal candidate will have a minimum of 8 years of experience in customer service operations, with at least 5 years in a leadership role.You Are:Strategic. You are adept at Developing and executing customer service strategies aligned with company goals.Collaborative. You excel at collaborating with other departments to enhance the customer journey.Results-oriented. You have a proven track record of improving efficiencies and delivering measurable results.Analytical. You are adept at analyzing data, identifying trends, and making data-driven decisions.Leader. You have experience managing and developing high-performing teams, and you inspire and motivate others to achieve their best.You Will:Be responsible for service programs and systems in their production and implementation states. Tools such as Five9 Contact Center software, Zoom phone software, and Salesforce CRM will be utilized extensively to deliver efficient, data-driven service.Develop, monitor, and report on key performance indicators (KPIs), service level agreements (SLAs), and operational goals while fostering team collaboration and operational excellence.Resolve escalated customer issues and complaints, while ensuring high levels of customer satisfaction through excellent service.Analyze customer feedback and implement improvements to optimize customer service processes and workflows.Develop and maintain customer service standards by tracking and reporting on customer service metrics. .Implement and manage customer service technologies while adhering to the OLCA customer service budget.Identify and implement initiatives to improve customer retention.Monitor and evaluate the performance of outsourced service centers using KPIs and SLAs, providing guidance to ensure continuous improvement.Who You Will Work With:Reporting to the Sr. Director, Business Architecture and Operations, this role will collaborate with the Business Process Architecture & Operations Team on a daily basis.You will partner with the Training Manager to assist with the development and enhancement of training programs for the customer service and sales teams.You will manage relationships with outsourced service center partners, ensuring performance standards and contractual obligations are met while overseeing their integration with internal operations to maintain consistency in service delivery.Where you work:Your work is performed as a hybrid employee at our corporate location in Toronto or one of our Vehicle Logistic Centers. Remote opportunity will be considered.Must Have’s:Minimum of 8 years of experience in customer service operations, with at least 5 years in a leadership role.Proven track record of leading and developing high performance customer service oriented teams success in managing a contact center operationExceptional leadership, communication, and collaboration skills.Proficiency in customer service and contact center platforms, as well as reporting tools and metricsStrong analytical skills with a data-driven approach to decision-making.Nice to Have’s:Experience with Five9 Contact Center software, Zoom phone software, and Salesforce CRMBilingualism-English and FrenchThis role requires you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French.Experience in the automotive industryWhat We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancementSound like a match? Apply Now – We can’t wait to hear from you!

Openlane – Bilingual Technical Customer Service Agent/Agent au service à la clientèle technique Bilingue (Remote/ à distance Canada) – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary: $23 – 25 per hour

Job date: Fri, 23 May 2025 01:37:14 GMT

Job description: Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancement*This is a Remote position in Canada.Business hours are Monday to Friday 7:00 am to 8:00 pm EST, Saturday 8:00 am to 6:00 PM EST. Agents are scheduled for 8.5 hour shift, a 40 hour work week during the hours of business operations.We’re Looking For:We are seeking a Bilingual Technical Customer Service Agent with experience providing exceptional customer service and troubleshooting. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. You must have the ability to navigate multiple systems and software to ensure you attempt to have a first-contact resolution. The ideal candidate will have 2+ years of experience in customer service or technical support with the ability to develop a strong understanding of our product offerings.You Are:Customer-Focused. Your primary focus is on understanding and meeting the needs of our customers. You go the extra mile to ensure their satisfaction and happiness.Effective Communicator. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and concisely.Adaptable. You are flexible and can easily adapt to changes in procedures, priorities, and technology. While on a call or chat, you will be required to navigate multiple systems and software.Resolute. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.Technically Proficient. You have a solid understanding of technical troubleshooting, including site navigation, login issues, and application functionality, and can assist customers with these issues effectively.You Will:Handle inbound customer inquiries and provide timely and accurate responses.Initiate outbound calls to address customer concerns and ensure they have a positive experience in a timely manner.Work within multiple channels to include chat, case (written), and phone calls (verbal).Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.Handle approximately 60 – 100 interactions per day, including calls, chats, cases, and Slack channel requests, ensuring quality standards for all interactions are met.Must Have’s:Bilingual-French/English: Both written and spoken3+ Years of customer service or technical support experience.Bachelor’s degree in business or other related field. May have related experience in lieu of a degree.Proficiency in handling customer inquiries, resolving issues, and managing customer expectations.Strong organizational and time management skills.The ability to troubleshoot within technical applications and proficiency in utilizing multiple applications at once.Excellent oral and written communication skills.Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.Experience with SalesForce or any CRM and Contact Center telephony system.Technical troubleshooting experience in a SaaS environment.Nice to Have’s:Experience using CRM software for tracking customer interactions.Previous experience in the automotive industry.Existing familiarity with our specific product offerings.Sound like a match? Apply Now – We can’t wait to hear from you!*Il s’agit d’un poste à distance au Canada.Heures d’ouverture: Du lundi au vendredi, de 7 h à 20 h, heure de l’Est; le samedi, de 8 h à 18 h, heure de l’Est. Les agents ont un horaire de 8,5 heures par quart de travail, pour une semaine de travail de 40 heures pendant les heures d’ouverture.Ce que nous recherchons:Nous recherchons un agent au service à la clientèle technique Bilingue ayant de l’expérience dans la prestation d’un service à la clientèle exceptionnel et le dépannage. Vous ferez partie d’une équipe mondiale du service à la clientèle responsable d’assurer la satisfaction de la clientèle et la résolution des problèmes. Dans ce rôle, vous aurez l’occasion de mettre à profit votre expérience pour établir la priorité des besoins des clients, résoudre les problèmes efficacement et maintenir une approche positive axée sur le client. Vous devez être en mesure de naviguer dans plusieurs systèmes et logiciels pour vous assurer de tenter de résoudre les problèmes dès le premier contact. Le candidat idéal aura au moins deux ans d’expérience en service à la clientèle ou en soutien technique et sera en mesure d’acquérir une solide compréhension de nos offres de produits.Votre profil:Axé sur le client. Votre objectif principal est de comprendre et de répondre aux besoins de nos clients. Vous faites un effort supplémentaire pour assurer leur satisfaction et leur bonheur.Communicateur efficace. Vous possédez de solides compétences en communication, tant à l’oral qu’à l’écrit, ce qui vous permet d’articuler clairement et de façon concise les solutions.Adaptable. Vous êtes flexible et pouvez facilement vous adapter aux changements de procédures, de priorités et de technologies. Pendant un appel ou une séance de clavardage, vous devrez naviguer dans plusieurs systèmes et logiciels.Résolu. Vous visez l’excellence pour obtenir une résolution dès le premier contact en cernant les problèmes, en comprenant les demandes, en déterminant la cause fondamentale, puis en sélectionnant ou en expliquant la solution clairement et efficacement.Compétent sur le plan technique. Vous avez une solide compréhension du dépannage technique, y compris la navigation sur le site, les problèmes de connexion et les fonctionnalités des applications, et vous pouvez aider efficacement les clients à résoudre ces problèmes.Vos tâches:Traiter les demandes de renseignements des clients entrants et fournir des réponses rapides et précises.Effectuer des appels sortants pour répondre aux préoccupations des clients et s’assurer qu’ils vivent une expérience positive en temps opportun.Travailler dans plusieurs canaux, notamment le clavardage, les dossiers (écrits) et les appels téléphoniques (verbaux).Collaborer avec des équipes interfonctionnelles pour accélérer la résolution des problèmes et améliorer l’expérience client globale.Aider les clients à résoudre les problèmes techniques, notamment la navigation sur le site, les problèmes de connexion, les autorisations et les fonctionnalités sur plusieurs plateformes.Utiliser un logiciel de GRC, en particulier GDC Salesforce, et un système de téléphonie de centre de contact pour suivre les interactions avec les clients et gérer les dossiers.Gérer environ 60 à 100 interactions par jour, y compris les appels, les clavardages, les dossiers et les demandes sur les canaux Slack, en veillant au respect des normes de qualité pour toutes les interactions.Exigences essentielles:Bilinguisme anglais et françaisCe rôle exige que vous interagissiez avec des clients, des dirigeants et des collègues du Québec, d’autres provinces ou d’autres pays qui ne parlent peut-être pas français.Au moins trois ans d’expérience en service à la clientèle ou en soutien technique.Baccalauréat en administration des affaires ou dans un autre domaine connexe. Une expérience pertinente peut remplacer un diplôme.Maîtrise de la gestion des demandes de renseignements des clients, de la résolution des problèmes et des attentes des clients.Solides compétences en organisation et en gestion du temps.Capacité à résoudre les problèmes dans les applications techniques et maîtrise de l’utilisation de plusieurs applications à la fois.Excellentes aptitudes à la communication orale et écrite.Aider les clients à résoudre les problèmes techniques, notamment la navigation sur le site, les problèmes de connexion, les autorisations et les fonctionnalités sur plusieurs plateformes.Utiliser un logiciel de GRC, en particulier GDC Salesforce, et un système de téléphonie de centre de contact pour suivre les interactions avec les clients et gérer les dossiers.Expérience avec Salesforce ou tout autre système de GRC et de téléphonie de centre de contact.Expérience en dépannage technique dans un environnement SaaS.Atouts:Expérience de l’utilisation d’un logiciel de GRC pour le suivi des interactions avec les clients.Expérience antérieure dans l’industrie automobile.Connaissance de nos offres de produits spécifiques.Ce poste vous intéresse? Postulez dès maintenant! Nous avons hâte d’avoir de vos nouvelles!Sound like a match? Apply Now – We can’t wait to hear from you!Compensation Range of
Hourly: $23.00 – $25.00

Software Development Manager, Mobile Team (Remote) – Openlane – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Dec 2024 00:50:29 GMT

Job description: Engineering Manager passionate about building exceptional mobile experiences? Are you skilled in iOS and Android development… development teams and drive platform-specific best practices? We are searching for a talented Mobile Engineering Manager…

Openlane – Senior Software Engineer (.Net Core/C#/JS/Typescript/Node.js) (Remote) – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary: $120000 – 155000 per year

Job date: Fri, 08 Nov 2024 08:41:28 GMT

Job description: Location: Remote-North America (EST preferred)Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.Relentless Curiosity. We seek to understand and improve our customers’ experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.We’re Looking For:We are seeking a Senior Software Engineer (.Net Core/C#/JS/Typescript/Node.js) (Remote) with experience in the software development process. You will be part of an autonomous cross-functional team. You will be involved in defining, building, testing and delivering innovative enterprise-grade solutions. In this role, you will have the opportunity to use your experience in working with Backend technology such as Node.js and Typescript. The ideal candidate will have 7+ years of experience.Responsibilities and Duties:What You Will Be Doing:Product development process – it’s more than solely coding. Be collaborative member of the autonomous cross-functional team to define, build, test and deliver innovative enterprise-grade solutionsThis role will lead systems and environment development for NEW applications based on existing and well-established platforms. There is a large team of industry, product and technical experts to help – you will have all the support you could ask for.We use a modern development stack on Amazon Web Services (AWS), including Lambda, Kinesis, DynamoDB, RDS, and OpenSearch – we are primarily an open source shop. We run on Slack, ADO, GitHub, Honeycomb and other top industry technologies.You will be working in a stable business environment with strong organizational and management support, so you can focus on your craft. Mastery, Autonomy and Purpose are core tenants that serve to drive us every day.What You Need to Be Successful:7+ years of experience with high quality object-oriented code7+ years of professional experience building Node.js backend applicationsStrong knowledge of JavaScript libraries and frameworksSolid understanding and experience working with relational DBs like Postgres, MySQL or OracleExperienced with development for AWS and/or with other cloud platforms (Azure, GCP)Knowledge with TypescriptExperienced in developing REST APIsStrong experience with Git source controlExperience in development of large-scale SaaS and cloud-native applicationsExperience conducting code reviews and mentoring junior developersExperience with continuous integration and continuous deliveryExcellent communication and presentation skills to interact with both internal and external peopleBachelor’s Degree required in Computer Science, Software Engineering, or abovePassion for high-quality execution, technical and operational excellence.Proven track record working in an agile environment with sharp focus on shipping frequently while managing competing priorities and timelines.Demonstrated passion for agile principles, values and continuous improvement of engineering processesStrong believer and promoter of built-in-quality, DevOps mindset and automationSolid understanding of software development fundamentals, data structures, design patterns and web system architectureSupport continuous improvements initiatives and actively identify bottlenecks and ways to improve engineering practices and development processPromoter of writing well-designed, reusable, testable and efficient codeContribute in all phases of the Software Development LifecycleStrong ability to troubleshoot and resolve issuesPlus:Knowledgeable with test-driven developmentFamiliarity with AWS technologies such as Lambda and KinesisFamiliarity with the Serverless FrameworkFamiliarity with micro servicesFamiliarity with MongoDB, DynamoDB or any other No-SQL databasesWhat We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancementCompensation Range of Annual Salary: $120,000.00 – $155,000.00(Depending on experience, skill set, qualifications, and other relevant factors.)

Marketing Specialist – Openlane – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Oct 2024 23:11:44 GMT

Job description: Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.Relentless Curiosity. We seek to understand and improve our customers’ experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.Our Marketing Specialist plays a critical role on the marketing team responsible for product launch and promotional programs for OPENLANE’s digital e-commerce platforms and vehicle logistic centers (automotive auctions) throughout North America. You’ll lead day-to-day marketing support for sale events, promotions, new business acquisition, and development of sales enablement materials – including digital assets, e-mail marketing, point-of-sale materials, and branded items. Additionally, you’ll help support and develop go-to-market plans for OPENLANE’s key digital products and services. Experience and interest in tracking KPIs, creative collaboration using Asana and familiarity with Salesforce a plus.Responsibilities & Duties:Strategize with sales, operations, and product teams to identify, initiate and execute promotions, sale events and product marketing campaigns.Research and monitor the competitive landscape to gain an understanding of our business challenges. Then partner with key stakeholders to create and implement marketing strategies to address these challenges.Assist sales in the development of presentations/proposals to gain new or increased business for OPENLANE and/or sister companies. Create promotional strategies for key clients and support management/sales teams in the successful presentation thereof.Conceptualize and initiate creative projects. Provide direction to marketing resources to produce and implement the following for campaigns, including:Advertisements in publicationsE-mail campaignsWeb bannersSignageCreativePublic relationsPrinted materialsPromotional itemsCoordinate and provide direction to primary point(s) of contact at OPENLANE locations to ensure that all marketing campaigns are properly delivered and executed.Interact regularly with customers, buyers, and sellers, to better understand their needs and advocate development of integrated business strategies that build stronger customer loyalty.Prepare and present regular marketing update to management, outlining new or upcoming programs and communicate tactics that will be executed.Ensure that OPENLANE’s brand and corporate identity system are incorporated into all marketing initiatives developed and/or executed at OPENLANE locations.Assist with other marketing projects as assigned, including but not limited to: competitive research, strategic planning, project management and event marketing.Practice and always promote teamwork. Provide back-up to other team members as needed. Set a good example of attitude and performance. Communicate regularly about current marketing initiatives and initiate information-sharing to benefit all company locations.Educational Requirements & Qualifications:Bachelor’s Degree or equivalent experience required. Two (2) to four (4) years in advertising or marketing experience preferred. Must be qualified to operate a motor vehicle and possess a valid driver’s license.Ability to analyze research data, apply to business challenges, develop and successfully implement objective-driven action plans towards meeting KPIs.Excellent written and oral communication skills;Excellent leadership and management skills;Excellent interpersonal and relationship-building skills;Outstanding judgment;Ability to represent the company in a professional and positive manner;Project planning and multi-tasking skills;Creative thinker and planner;Ability to work independently and with minimal supervision while maintaining a high level of quality work and output;Proficiency in using the Microsoft Office Suite of software and digital marketing tools; andSome travel may be required.What We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancementSound like a match? Apply Now – We can’t wait to hear from you!

OPENLANE is a technology and data company focused on building a digital marketplace for used vehicles. They are looking for a Marketing Specialist to lead product launches and promotional programs. The ideal candidate should have experience in marketing, be creative, a strategic thinker, and proficient in using digital marketing tools. The company offers competitive pay, benefits, and opportunities for career advancement. Interested candidates are encouraged to apply.

Dealer Relations Coordinator – Openlane – Richmond, BC – Vancouver, BC

Company: Openlane

Location: Richmond, BC – Vancouver, BC

Expected salary:

Job date: Fri, 27 Sep 2024 01:02:44 GMT

Job description: company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. ● We’re a data company… VLC team to ensure proper marketing of sale inventory to maximize vehicle exposure. Support services and programs…

Openlane – Coord, Dealer Relations I – Brampton, ON – Toronto, ON

Company: Openlane

Location: Brampton, ON – Toronto, ON

Job description: Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.
● We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used
vehicles.
● We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand
and use.
● And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration,
and an entrepreneurial spirit.Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:
● Competitive pay
● Company paid medical, dental, and vision benefits
● RRSP (Canada) with company match
● Paid Vacation, Float, and Care Time
● Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
● Long Term disability
● Robust Employee Assistance Program through Telus Health
● Employer paid Leap into Service Day to volunteer in your community
● Tuition Reimbursement for eligible programs
● Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
● Company culture of internal promotions, diverse career paths, and rapid advancementPosition OverviewThe Dealer Relations/ Local Fleet Coordinator I will perform various administrative and operational functions including relationship management, implementation and development of customer service strategies and collaborate with colleagues across OPENLANE.Responsibilities & DutiesDrive superior customer experience to ensure satisfaction and build client retention.Support growth of the customer base and act as a liaison between all Vehicle Logistics Center (VLC) departments, including sales representatives, consignment partners and site personnel.Perform key functions such as supporting OPENLANE initiatives, organizing and resolving customer concerns effectively.Perform clerical and numerical activities including selecting, compiling, verifying, and processing data.Ensure ancillary services such as transport and shop services have been scheduled and completed.Ensure all reserve prices and declarations are present and accurate.Utilize market conditions to effectively qualify reserve prices.Escalate customer service issues to senior team members.Understand the customer-facing system, OPENLANE.com, and effectively educate and resolve issues for internal and external customers.Assist with VLC lane placement, flagging vehicles and booking Simulcast auction run numbers.Collaborate with the VLC team to ensure proper marketing of sale inventory to maximize vehicle exposure.Support services and programs outside of the core VLC workflow as needed to meet site objectives.Perform sale day duties such as customer service and post-sale reporting.Monitor all on-ground inventory and provide recommendations and insights on how to market and sell inventory.Perform all required tasks related to sale day run lists.Educate customers on the best ways to utilize our systems and services.Utilize OPENLANE’s inventory management system to run pre- and post-sale reports.Other duties as required.Required qualifications and attributes:High School Diploma and or equivalent experience.A minimum of (1) year of customer service experience is an asset.Previous re-marketing experience or automotive background is preferred.Developed and professional verbal, written communication and listening skills.Prior experience with sales and sales management tracking databases with emphasis on accurate documentation is essential.Effective customer relations, communication, enthusiastic, persuasive and interpersonal skills required.Ability to work in a team environment.Multi-tasking skills along with the ability to adapt to changing work environments.Demonstrated ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matters.We thank all applicants, however, only applicants selected for an interview will be contacted.OPENLANE Canada is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.
OPENLANE is a technology and data company that aims to simplify the wholesale marketplace for used vehicles. They value innovation, curiosity, and smart risk-taking. They offer competitive pay, benefits, and opportunities for career advancement. The company is looking for a Dealer Relations/Local Fleet Coordinator I to handle administrative and operational tasks, support customer experience, and collaborate with colleagues. The ideal candidate should have customer service experience, be proficient in communication, and have the ability to work in a team environment. OPENLANE is committed to providing equal employment opportunities and accommodations for applicants with disabilities.
Job Description

Position: Virtual Assistant

Location: Remote

Salary: Competitive

We are seeking a reliable and self-motivated Virtual Assistant to join our team. The successful candidate will be responsible for a variety of administrative tasks including managing emails, scheduling appointments, and providing general administrative support to the team.

Responsibilities:
– Manage and prioritize emails efficiently
– Schedule appointments and maintain calendars
– Provide general administrative support to the team
– Update and maintain databases
– Coordinate travel arrangements
– Conduct research as needed

Requirements:
– Proven experience as a Virtual Assistant or similar role
– Excellent organizational and time management skills
– Strong communication skills
– Proficiency in MS Office and Google Suite
– Ability to work independently and efficiently
– High attention to detail

If you are a proactive and organized individual with strong administrative skills, we would love to hear from you. Please apply with your resume and cover letter outlining your qualifications for this position.

Expected salary:

Job date: Thu, 01 Aug 2024 01:03:59 GMT

Openlane – Coord, Dealer Relations I – Brampton, ON – Toronto, ON

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Company: Openlane

Location: Brampton, ON – Toronto, ON

Job description: Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.
● We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used
vehicles.
● We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand
and use.
● And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration,
and an entrepreneurial spirit.Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:
● Competitive pay
● Company paid medical, dental, and vision benefits
● RRSP (Canada) with company match
● Paid Vacation, Float, and Care Time
● Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
● Long Term disability
● Robust Employee Assistance Program through Telus Health
● Employer paid Leap into Service Day to volunteer in your community
● Tuition Reimbursement for eligible programs
● Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
● Company culture of internal promotions, diverse career paths, and rapid advancementPosition OverviewThe Dealer Relations/ Local Fleet Coordinator I will perform various administrative and operational functions including relationship management, implementation and development of customer service strategies and collaborate with colleagues across OPENLANE.Responsibilities & DutiesDrive superior customer experience to ensure satisfaction and build client retention.Support growth of the customer base and act as a liaison between all Vehicle Logistics Center (VLC) departments, including sales representatives, consignment partners and site personnel.Perform key functions such as supporting OPENLANE initiatives, organizing and resolving customer concerns effectively.Perform clerical and numerical activities including selecting, compiling, verifying, and processing data.Ensure ancillary services such as transport and shop services have been scheduled and completed.Ensure all reserve prices and declarations are present and accurate.Utilize market conditions to effectively qualify reserve prices.Escalate customer service issues to senior team members.Understand the customer-facing system, OPENLANE.com, and effectively educate and resolve issues for internal and external customers.Assist with VLC lane placement, flagging vehicles and booking Simulcast auction run numbers.Collaborate with the VLC team to ensure proper marketing of sale inventory to maximize vehicle exposure.Support services and programs outside of the core VLC workflow as needed to meet site objectives.Perform sale day duties such as customer service and post-sale reporting.Monitor all on-ground inventory and provide recommendations and insights on how to market and sell inventory.Perform all required tasks related to sale day run lists.Educate customers on the best ways to utilize our systems and services.Utilize OPENLANE’s inventory management system to run pre- and post-sale reports.Other duties as required.Required qualifications and attributes:High School Diploma and or equivalent experience.A minimum of (1) year of customer service experience is an asset.Previous re-marketing experience or automotive background is preferred.Developed and professional verbal, written communication and listening skills.Prior experience with sales and sales management tracking databases with emphasis on accurate documentation is essential.Effective customer relations, communication, enthusiastic, persuasive and interpersonal skills required.Ability to work in a team environment.Multi-tasking skills along with the ability to adapt to changing work environments.Demonstrated ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matters.We thank all applicants, however, only applicants selected for an interview will be contacted.OPENLANE Canada is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.
OPENLANE is a technology company that aims to make wholesale of used vehicles easier for their customers. They offer competitive pay, benefits, and opportunities for advancement within the company. The Dealer Relations/ Local Fleet Coordinator I position involves various administrative and operational functions, including driving customer satisfaction and retention, facilitating customer service, and assisting with marketing and sales tasks. The ideal candidate should have customer service experience, good communication skills, and the ability to work in a team environment. OPENLANE is committed to providing equal opportunity employment in accordance with regulations and laws related to human rights and disabilities.
Job Description

We are currently seeking a skilled and experienced Sales and Marketing Coordinator to join our dynamic team. The ideal candidate will have a passion for sales and marketing, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:
– Develop and implement marketing strategies to generate new leads and increase brand awareness
– Manage social media platforms, website content, and email campaigns
– Coordinate sales efforts with the sales team to drive revenue growth
– Analyze market trends and competitor activity to identify new business opportunities
– Collaborate with internal teams to create promotional materials and sales presentations
– Provide administrative support to the sales and marketing departments as needed

Qualifications:
– Bachelor’s degree in Marketing, Business, or related field
– 2+ years of experience in sales and marketing
– Proficiency in Microsoft Office Suite and CRM software
– Strong communication and interpersonal skills
– Ability to multitask and prioritize tasks effectively

If you are a motivated and results-driven individual with a passion for sales and marketing, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Thu, 27 Jun 2024 02:53:53 GMT