VP, Product and Service Support (Hybrid – Flexible Options) – Broadridge Financial Solutions – Toronto, ON

Company: Broadridge Financial Solutions

Location: Toronto, ON

Expected salary:

Job date: Fri, 18 Oct 2024 06:31:02 GMT

Job description: At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.As a Product Leader, within the Wealth Management Business, you will support the Canadian Wealth Strategic roadmap to ensure Broadridge wealth provides next gen digital capabilities to the Canadian marketplace.This role will be responsible for creating and executing the Canadian component strategy and product roadmaps in support of our next generation retail wealth platform leveraging best in class capabilities and practices. This role will be responsible for creating, influencing, aligning, and driving strategic capability strategies and solutions in collaboration with our business, technology and best in class vendor partners.The Product VP role will consider market and competitive analysis, understand industry trends, innovative solutions and technology which will drive the roadmap to ensure we are an industry leader in Wealth with a focus on brokerage settlement processing. In alignment with the broader Wealth Platform, understanding our componentized approach to meet the needs of Canadian retail banking and wealth firms leveraging Broadridge investments, Canadian best in class components/ capabilities and partner solutions that will enable new revenue opportunities and increase client satisfaction will be key. Collaborating with your internal business, finance, development, technology, and third-party partners will drive the successful launch and continuous evolution of the Canadian wealth platform.Over the past few years Broadridge has enjoyed revenue growth across products and geographies with a renewed focus on our Wealth Management Solution and we are looking to accelerate this growth and modernize /transform our products procedures and organization.Key Product Responsibilities Include:

  • Understanding the Canadian wealth marketplace, innovation industry trends and technology, competitors (traditional & nontraditional), gathering voice of the client / prospects to ensure functional competitiveness and ‘being innovative’ to transform our industry and digital product offerings with a focus on brokerage settlement processing
  • Collaborating with clients to gain insight and needs to ensure solutions are next generation focused
  • Creating, executing, and maintaining capability roadmaps which support the successful industry adaption of our integration capability approach leveraging Broadridge, client and third party best in class solutions. Specific focus on existing and new components, product lifecycle management, integration and innovations will be important to align with business needs
  • Understanding the Wealth Platform capabilities, our client needs and industry challenges which will driving additional investment priorities to ensure market leadership within our solutions
  • Leading all activities related to the development and support of products assigned
  • Provide client assistance to answer questions in addition to providing troubleshooting assistance for application
  • Coordinates implementation of changes and signoff with internal departments and external parties
  • Participates in special projects and inter-team assignments as needed
  • Collaboration with finance, marketing, development, technology and QA partners to ensure a successful, profitable product line
  • Driving regular reporting to provide transparency into strategy, product roadmap, timelines and financials
  • Strong and compelling communication including being ambitious, proactive, collaborative, transparent and utilizing new communication media
  • Provide guidance, leadership, and insight to fellow associates to continue career advancement of team

Key Service Delivery Responsibilities Include:

  • Maintain and help improve the customer service support model that is aligned with our strategic priorities
  • Partner with development, product, application support and operational teams to ensure seamless execution of service
  • Lead initiatives to scale the customer service organization to meet the growing needs of the business
  • Craft, measure and exceed service standards and key performance metrics
  • Manage quality of service metrics to ensure a premium-quality customer experience
  • Work with help desk / technical support and operations groups to meet daily SLA’s between Broadridge systems and client systems
  • Establish KPI in terms of custom service/satisfaction and work towards exceeding the goals by track/measurement results
  • Manage, where necessary, to respond to system problems and facilitate solutions for production support issues

Qualifications:

  • A minimum of 10 years’ experience in the Wealth Management industry in a leadership role
  • Specific experience in brokerage settlement processing capabilities, trading solutions, strategy, finance (business case creation & pricing models) and product management (focused on product lifecycle management);
  • Innovative approach to next generation wealth management
  • UI/UX experience to create a unified user experience
  • Ability to travel as necessary
  • Bachelor’s degree
  • Knowledge of financial services, securities processing, wealth management industry is preferred
  • Strong leadership skills in product management, best-of-breed wealth solutions, technologies and digital best practices
  • Hands-on experience creating strategy and business cases related to product management
  • Strong product management experience in data and system integration from a business and technical perspective in support of our wealth strategy
  • Experience and aptitude presenting strategies and solutions to senior executives, technology partners, and key stakeholders
  • Ability to multi-task and work efficiently under pressure with careful attention to detail
  • Outstanding ability to think creatively and innovatively
  • Motivated self-starter who can collaborate
  • Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications
  • Ability to adapt and thrive in a fast-paced, changing environment
  • Experience working in a global, cross-functional team is a plus

Broadridge associates helped us envision our Connected Workplace – a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Broadridge is seeking a Product Leader for their Wealth Management Business in Canada to support the development of next-generation digital capabilities. The role involves creating and executing product roadmaps, collaborating with business partners, and driving strategic capabilities for the Canadian wealth platform. The successful candidate will have experience in the Wealth Management industry, strong leadership skills, and the ability to innovate and collaborate effectively. Broadridge values diversity, inclusivity, and work-life balance in their Connected Workplace model.

Senior Manager – Systems, FX & FX Options – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Sep 2024 22:41:58 GMT

Job description: culture. Purpose: The Senior Manager will be responsible to manage and contribute to the overall success of the FX product… confirmations and settlements lifecycle, with a strong focus on FX Options product. The Senior Manager will manage & drive…

Senior Manager – Systems, FX & FX Options – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sun, 15 Sep 2024 07:45:12 GMT

Job description: culture. Purpose: The Senior Manager will be responsible to manage and contribute to the overall success of the FX product… confirmations and settlements lifecycle, with a strong focus on FX Options product. The Senior Manager will manage & drive…

Workplace Options – Director of Product Marketing – Toronto, ON

Company: Workplace Options

Location: Toronto, ON

Expected salary:

Job date: Sat, 27 Jul 2024 01:51:44 GMT

Job description: . Current Opportunity: Director of Product Marketing Location: Toronto Onsite/Hybrid/Remote: Hybrid or Remote depending… on your proximity to our Toronto office. What you will do: The Director of Product Marketing is an essential role for the…
company, responsible for leading and executing marketing strategies for their products. The position is based in Toronto but can be done remotely depending on proximity to the office. Responsibilities include developing and implementing marketing campaigns, collaborating with cross-functional teams, and driving product launches.
Job Description

Company: Ashfield Specialty

Position: Pharmacy Technician

Location: Ottawa, ON

Job Type: Full-time

Experience: Not specified

Education: High School Diploma or equivalent

We are currently seeking a self-motivated and reliable Pharmacy Technician to join our team in Ottawa, ON. The ideal candidate will have a High School Diploma or equivalent and be eager to learn and grow within the pharmaceutical industry.

Responsibilities:
– Assist pharmacists with preparing and dispensing medication
– Maintain accurate records of prescriptions and ensure patient information is up to date
– Provide exceptional customer service to patients and healthcare professionals
– Handle inventory management and monitor medication levels

Requirements:
– High School Diploma or equivalent
– Pharmacy Technician certification is an asset
– Strong attention to detail and organizational skills
– Excellent communication and customer service skills
– Ability to work well in a fast-paced environment

If you are passionate about healthcare and looking to start a rewarding career as a Pharmacy Technician, we encourage you to apply. Join our team at Ashfield Specialty and make a difference in the lives of patients every day.

Workplace Options – Project Manager – Business Transformation – Toronto, ON

Company: Workplace Options

Location: Toronto, ON

Job description: . Current Opportunity: Project Manager – Business Transformation Location: Ontario Reports To: VP of Business Transformation… Job Type: Full-time Remote/Hybrid: Hybrid or remote depending on proximity to our Toronto office. What you will do: The Project…
The current opportunity is for a Project Manager – Business Transformation based in Ontario. The role reports to the VP of Business Transformation and is a full-time position that can be done either hybrid or remotely, depending on proximity to the Toronto office. The Project Manager will be responsible for overseeing and managing the transformation projects within the organization.
Job Description

We are seeking a skilled and detail-oriented Finance Manager to oversee the financial health and growth of our company. The Finance Manager will be responsible for analyzing financial information, preparing financial reports, and developing financial forecasts. They will also be responsible for managing budgets, overseeing accounting functions, and advising senior management on financial decisions.

Responsibilities:
– Analyze financial information to identify trends and opportunities for growth
– Prepare financial reports, budgets, and forecasts
– Implement financial controls and procedures to ensure compliance with regulations
– Oversee accounting functions and manage financial transactions
– Provide strategic financial advice to senior management
– Monitor financial performance and make recommendations for improvement

Qualifications:
– Bachelor’s degree in finance, accounting, or related field
– CPA or CFA certification preferred
– Minimum of 5 years of experience in a finance or accounting role
– Strong analytical and problem-solving skills
– Excellent communication and interpersonal skills
– Proficient in financial software and MS Excel

If you have a passion for finance and a strong attention to detail, we would love to hear from you. Apply now to join our dynamic team and help drive our company’s financial success!

Expected salary:

Job date: Fri, 09 Aug 2024 04:39:56 GMT

Workplace Options – Project Manager – Business Transformation – Toronto, ON

Company: Workplace Options

Location: Toronto, ON

Job description: . Current Opportunity: Project Manager – Business Transformation Location: Ontario Reports To: VP of Business Transformation… Job Type: Full-time Remote/Hybrid: Hybrid or remote depending on proximity to our Toronto office. What you will do: The Project…
This content is advertising a job opportunity for a Project Manager in Business Transformation located in Ontario. The position reports to the VP of Business Transformation, is full-time and offers a hybrid or remote work arrangement depending on proximity to the Toronto office. The role involves managing projects related to business transformation.
The job description is for a Housekeeper position at the White Spot Family Restaurant in Vancouver, BC. The main responsibilities include:

– Clean and supply designated areas in accordance with established standards
– Perform deep cleaning tasks and special projects as assigned
– Stock and maintain supplies and equipment in cleaning carts and closets
– Perform shift opening and closing duties as assigned
– Follow all safety and sanitation policies
– Assist with special events and additional responsibilities as needed

Qualifications for the role include:

– Previous housekeeping experience preferred
– Positive attitude and strong work ethic
– Ability to work independently
– Excellent time management skills
– Strong attention to detail

The position offers competitive pay and benefits, and the opportunity to work in a fast-paced and dynamic environment.

Expected salary:

Job date: Thu, 08 Aug 2024 22:56:19 GMT

Workplace Options – Director of Product Marketing – Toronto, ON

Company: Workplace Options

Location: Toronto, ON

Job description: . Current Opportunity: Director of Product Marketing Location: Toronto Onsite/Hybrid/Remote: Hybrid or Remote depending… on your proximity to our Toronto office. What you will do: The Director of Product Marketing is an essential role for the…
A Director of Product Marketing opportunity is available in Toronto, with the option for hybrid or remote work depending on proximity to the office. The role is essential for the company, but specific duties are not provided in the summary.
Position: Customer Service Representative

Location: Ottawa, ON

Salary: Competitive

Company: Randstad Canada

Job Type: Contract

Job Description:

We are seeking a Customer Service Representative to join our team in Ottawa. In this role, you will be responsible for providing excellent service to customers, answering inquiries, resolving issues, and handling orders. The ideal candidate will have strong communication skills, be detail-oriented, and have a positive attitude. Previous customer service experience is preferred.

Key Responsibilities:

– Answering phone calls and responding to emails from customers
– Handling customer inquiries and resolving issues in a timely manner
– Processing orders and ensuring accurate information is entered into the system
– Maintaining customer records and updating information as needed
– Providing support to internal teams as needed
– Other duties as assigned

Qualifications:

– High school diploma or equivalent
– Previous customer service experience is an asset
– Strong communication and problem-solving skills
– Ability to work in a fast-paced environment
– Proficiency in MS Office applications

If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team at Randstad Canada.

Expected salary:

Job date: Wed, 26 Jun 2024 03:49:58 GMT