Company: Federation of Canadian Municipalities
Location: Ottawa, ON
Expected salary: $21 per hour
Job date: Thu, 27 Feb 2025 06:10:29 GMT
Job description: PositionJack Layton Fellow-Student Position: Programs Outreach FellowDepartmentG&D – GMF – Client and Funding ServicesClassificationInternshipSalary$21.00/hrLanguagesEnglish required; French is an assetTermMay to August 2025LocationHybrid (Ottawa)Why Apply?The Programs Outreach Fellowship offers a unique opportunity to support Canadian municipalities in their climate and sustainability initiatives, collaborate with experienced professionals, and develop valuable skills in outreach, reporting, and client services.This isn’t just a summer job, it’s a chance to make a real impact, expand your professional network, and build a foundation for a meaningful career in sustainability, municipal innovation, and public service.About FCMThe Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.With over 2,000 members including Canada’s largest cities, small urban and rural communities, and 20 provincial and territorial municipal associations, FCM represents over 90% of Canada’s population. As the national voice of Canadian municipalities, FCM is an organization that strives to make the communities Canadians live in more prosperous, sustainable, and equitable.Role OverviewThe Client and Funding Services (CFS) unit of the GMF serves as the main interface with GMF’s funding clients. The CFS unit was recently restructured to improve its alignment in meeting clients’ needs and is now composed of an outreach team, funding teams and a centralized client support team (CSS).The CFS unit of the GMF is seeking a summer intern to support its reporting and data quality identification and visualization within its Outreach team, as well as provide first level of service to client. A specific scope of work will be developed for the intern in advance of their arrival. The intern’s work will build upon existing CFS improvement initiatives.What You’ll DoPrimary Component (80%); Client and Funding ServicesThe scope of work may include:
- Lead the development of a continuous improvement project aiming at collecting feedback from applicants on our application process and providing recommendations to improve service delivery and client experience.
- Support the Outreach team in the development and/or optimization of reports, outreach strategies and marketing products related to GMF’s different areas of funding, including our Local Leadership for Climate Adaptation (LLCA) program and our Growing Canada Community Canopies (GCCC) initiative.
- Provide first level of service to clients in regard to our grants and loans management solution
- Provide data entry support.
Secondary Component (20%); Jack Layton Memorial Project:
- Work collaboratively within a team of fellows selected from various FCM departments.
- Continue the development of a campaign to commemorate Jack Layton’s work. This campaign will focus on youth engagement in local communities with an emphasis on participation in municipal issues.
What You Bring
- Requires post-secondary education in the following: environment, information technology or sciences, business administration, marketing, social science/studies or a related discipline.
- Strong research, writing and analytical skills.
- Experience in managing data with data/information management techniques and the use of databases. GMF uses multiple tools including Excel, PowerBI, Microsoft CRM, etc.
- Experience in client support.
- Knowledge and comfort using data visualization and statistical analysis tools.
- Able to summarize findings and present recommendations.
- Detail-oriented with strong organizational skills and the ability to manage various tasks and keep them on track.
- Strong interest in municipal issues and helping communities to become more sustainable; familiarity with the common sustainability challenges facing municipalities is an asset.
- The ability to edit and communicate in both official languages is preferred.
Considering a Summer PlacementThis is a 16-week paid summer placement where students will gain hands-on experience as a programs outreach and building valuable professional networks.Duration: May–August 2024Compensation: $21.00/hour + 4% vacation pay (subject to statutory deductions)Hours:– May–June: 7.5 hours/day, Monday to Friday– July–August: 7 hours/day, Monday to Thursday (summer hours)Work Model: Hybrid (virtual & on-site in Ottawa)You must be currently enrolled in Post secondary education to be considered for a Jack Layton Fellowship placementGrow Your Career with FCMThis internship is a great stepping stone for future opportunities at FCM. While this is a temporary position, interns gain valuable experience, mentorship, and connections that could lead to future employment should opportunities arise.Work Location & EligibilityThe future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required to live within 80 km of downtown Ottawa and be authorized to work in Canada.Equity, Diversity & InclusionFCM is committed to fostering a diverse, inclusive, and equitable workplace where individuals of all backgrounds can thrive. We welcome applications from people of all identities, including those from underrepresented communities.We also provide accommodations upon request for candidates taking part in the recruitment process.How to ApplyVisit and navigate to the Careers section to apply.Application Deadline: March 10th, 2025Only candidates selected for an interview will be contacted. Applications will be kept on file for six months.
